Community Health Connections Conference Program

COMMUNITY HEALTH CONNECTIONS 2019 June 12-13, 2019 Ottawa Conference and Event Centre

Presented by:

TABLE OF CONTENTS Welcome messages Schedule Plenary Speakers Bus Tours Posters Concurrent Sessions

Wednesday, June 12 | 10:45 - 11:45 a.m.

Wednesday, June 12 | 3:15 - 4:15 p.m.

Thursday, June 13 | 10:30 - 11:30 a.m.

Thursday, June 13 | 12:30 - 1:30 p.m.

Sponsor Page Expo Page Of Note

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WELCOME On behalf of the Alliance for Healthier Communities and Canadian Association of Community Health Centres (CACHC), we want to welcome you to Community Health Connections 2019! The next two days will be all about innovation and knowledge sharing, inspiration and belonging. Most importantly, they will be about connecting – across professions, organizations, sectors, and borders.

These connections are essential to improving individual and population health, building healthier communities, and creating a stronger community health movement across Canada and globally.

This conference comes at a crucial time. As we prepare for a federal election in Canada, our collective movement has an increasingly important role to play in the context of local, provincial, federal and global political climates that have become more divisive. We must rise to the evolving challenges of ensuring that people who have traditionally faced social exclusion, and individuals struggling under the weight of poverty, precarious housing and other social barriers, have access to the programs and services they need to achieve the best possible health and wellbeing.

Alliance and CACHC members have always been on the forefront of developing innovative solutions and delivering integrated, comprehensive primary health care services and programs that are tailored to community needs. Many of these will be on display this week during plenaries, concurrent sessions, poster presentations and bus tours.

Our role, however, has always extended beyond our doors and our communities. Ever since the first Community Health Centre in Canada opened its doors almost a hundred years ago, in Winnipeg, the community health movement has looked at a bigger picture of health and wellbeing, forging connections and building partnerships to advance healthy public policies and contribute to a more inclusive, equitable and healthier society.

Once again, we are called upon to be part of and, in some cases, take on a leadership role addressing pressing issues that impact health and wellbeing today: from persistent health disparities in Indigenous, Black, Francophone, rainbow and newcomer communities, to climate change and other social inequities. We hope the Community Health Connections conference will provide abundant opportunities not only to share knowledge but to connect across local, provincial and national borders, to reaffirm commitments to health equity, and to build the foundation for collective strategies that reach beyond the jurisdictions and structures in which we typically work. And as you leave the conference, we encourage you to continue the conversations and nurture these connections that are so crucial to our work and our collective mission.

We want to thank everyone who has been involved in putting the conference together. Special thanks to speakers, presenters, volunteers and delegates for contributing your time, knowledge and insights.

We look forward to connecting with you over the next two days and into the future!

Marina Hodson Alliance Board Chair

Nicole Chammartin CACHC Board Chair

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Statement from the Prime Minister of Canada It is with great pleasure that I welcome you to Community Health Connections 2019, a national conference hosted by the Alliance for Healthier Communities and the Canadian Association of Community Health Centres.

This national conference brings together over 600 health care professionals, board members, Indigenous leaders, researchers, physicians and community partners from across Canada to connect with and learn from each other.

This event provides its participants with a platform to discuss crucial Canadian health concerns such as newcomer health, pharma and dental care, community governance, and health equity. I am confident that our positive and productive conversations will lead to better outcomes for all Canadians.

Thank you to all those who organized this amazing event and to all of you who are participants to Community Health Connections 2019.

Please accept my warmest welcome and best wishes for a memorable conference!

Ottawa 2019

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Ministry of Health and Long-Term Care

Ministère de la Santé et des Soins de longue durée

Office of the Deputy Premier and Minister of Health and Long-Term Care

Bureau du vice-premier ministre et ministre de la Santé et des Soins de longue durée

777 Bay Street, 5th Floor Toronto ON M7A 1N3 Telephone: 416-327-4300 www.ontario.ca/health

777, rue Bay, 5e étage Toronto ON M7A 1N3 Téléphone : 416 327-4300 www.ontario.ca/sante

June 13, 2019 Dear friends, I am pleased to send my warmest greetings to everyone attending Alliance for Healthier Communities’ conference, Community Health Connections 2019.

I want to take this opportunity to thank you for your commitment to providing quality care to keep individuals, families and communities in Ontario and across Canada healthy and well.

Conferences like these are important events for health care professionals and leaders from across the country to come together, share ideas and explore how can continue to provide the best care possible to patients.

Thank you Alliance for Healthier Communities’ for organizing this important annual event and for contributing to health care not only in Ontario but across the country.

Please accept my best wishes for an enjoyable event.

Sincerely,

Christine Elliott Deputy Premier and Minister of Health and Long-Term Care

3 5096-01 (2018/07)

On behalf of Members of Ottawa City Council, it is my distinct pleasure to extend a warm welcome to all those participating in Community Health Connections 2019, a joint conference of the Canadian Association of Community Health Centres (CACHC) and the Alliance for Healthier Communities, taking place at the Ottawa Conference and Event Centre, on unceded Algonquin territory, from June 12th to 13th .

I am equally delighted that Canada’s fourth largest city, and an important centre for cutting-edge research and higher education, has been selected as the host venue for this national gathering. This conference provides a valuable forum for some 600 health care professionals, researchers, public policymakers, as well as health and social service partners to explore the topics of the new UN Declaration of Astana on Primary Health Care, federal political parties’ platforms on a universal, public Pharmacare program, federal government support for and investment in Community Health Centres, in addition to augmenting investment in affordable housing and homelessness. Delegates will also have an opportunity to examine the subject of Indigenous health and climate change, as well as developing public policies, which foster more inclusive, equitable and healthier communities.

As Head of Council, I want to acknowledge the CACHC and Alliances for Healthier Communities, along with the guest speakers, panellists, sponsors and exhibitors, for dedicating efforts, expertise, services and resources to the successful organization of this insightful conference.

Allow me to convey my best wishes to the participants for a productive and rewarding assembly, as well as to the visitors for a most enjoyable stay in Ottawa.

Sincerely,

Au nom des membres du Conseil municipal d’Ottawa, j’ai l’immense plaisir de souhaiter une cordiale bienvenue à toutes les personnes qui participent à Connexions en santé communautaire 2019, un congrès conjoint de l’Association canadienne des centres de santé communautaire (ACCSC) et de l’Alliance pour des communautés en santé, qui aura lieu au Centre de conférences et d’événements d’Ottawa, sur un territoire algonquin non cédé, les 12 et 13 juin.

Je suis également ravi que la quatrième ville en importance du Canada, pôle majeur de recherche de pointe et d’enseignement supérieur, ait été choisie pour accueillir ce rassemblement national. Ce congrès offre à quelque 600 professionnels de la santé, chercheurs, décideurs publics et partenaires des services de santé et sociaux un cadre précieux qui leur permet de se pencher sur les sujets que sont la Déclaration d’Astana sur les soins de santé primaires des Nations Unies, les plateformes des partis politiques fédéraux sur un régime public universel d’assurance-médicaments, l’appui du gouvernement fédéral aux centres de santé communautaire et son investissement dans ceux-ci, et un investissement accru dans le logement abordable et la lutte contre l’itinérance. Les délégués pourront également examiner la question de la santé autochtone et des changements climatiques de même qu’élaborer des politiques publiques favorisant des communautés plus inclusives, plus équitables et plus saines.

En tant que chef du Conseil, je tiens à remercier l’ACCSC et l’Alliance pour des communautés en santé ainsi que les conférenciers invités, les panélistes, les commanditaires et les exposants pour les efforts, l’expertise, les services et les ressources qu’ils ont consacrés à l’organisation de ce congrès éclairant pour en assurer la réussite.

Permettez-moi de souhaiter aux participants une assemblée fructueuse et enrichissante et aux visiteurs un séjour des plus agréables à Ottawa.

Meilleures salutations.

Jim Watson, Mayor/Maire

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SCHEDULE WEDNESDAY, JUNE 12 7:00 a.m.

Registration opens

7:30

Exhibits / Breakfast

8:30 – 10:00

CONNECTING GLOBAL AND LOCAL: PUTTING THE DECLARATION OF ASTANA INTO ACTION In October 2018 all United Nations member states, including Canada, adopted the new Declaration of Astana on Primary Health Care. The Declaration builds on the 1978 AlmaAta Declaration, emphasizing interprofessional care, community participation, and multisector action on economic, social and environmental determinants of health as essential components of primary health care. It stresses the critical importance of primary health care to achieving the UN’s Sustainable Development Goals. This multi-part opening session will address some of the global implications of the new Declaration, including its relevance for industrialized countries and how we can advance team-based, community-oriented and multi-sector primary health care in Canada.

Speakers: Honourable Ginette Petitpas Taylor, P.C., M.P., Minister of Health, Government of Canada, Member of Parliament, Moncton-Riverview-Dieppe; Erica Di Ruggiero, Assistant Professor and Director of the Office of Global Public Health Education and Training, University of Toronto Dalla Lana School of Public Health; Kelly Grant, The Globe and Mail (moderator); Sameera Hussain, CIHR Health System Impact Fellow, Canadian Society for International Health; Scott Wolfe, Executive Director, Canadian Association of Community Health Centres

10:00 – 10:45

Networking and Exhibitor Break

10:15 – 12:15

Bus tour of local CHCs (see page 12 details)

10:45 – 11:45

Morning Concurrent Sessions (see page 18 details)

12:00 – 1:00 p.m Lunch and Exhibit Hall 1:00 – 2:30

PLENARY TWO: FEDERAL ELECTION 2019: POLITICAL PARTY COMMITMENTS IN FOCUS With the federal election slated for no later than October 2019, this moderated plenary session puts federal party positions front and centre. Representatives from the major federal parties will discuss their party’s vision and commitment to three key issues: establishing a universal, public Pharmacare program; federal government support and investment in Community Health Centres; and, increasing investment in affordable housing and homelessness. This session will provide valuable information for Canadians as they head to the polls this year.

Speakers: Kelly Grant, The Globe and Mail (moderator); Don Davies, MP (Vancouver Kingsway) and Health Critic, New Democratic Party of Canada; Marilyn Gladu, MP (Sarnia Lambton) and Health Critic, Conservative Party of Canada; Liberal Party of Canada – Member of Parliament (TBC); Green Party of Canada – Member of Parliament or Candidate (TBC)

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2:30 - 3:15

Posters and Exhibit Break (see page 14 for details)

3:00 – 5:00

Bus tour of local CHCs (see page 12 for details)

3:15 – 4:15

Afternoon Concurrent Sessions (see page 19 for details)

4:15 – 5:15

Networking (see insert for details)

5:45

Reception with cash bar

6:15

TRANSFORMATIVE CHANGE AWARDS GALA

THURSDAY, JUNE 13 7:00 a.m.

Registration opens

7:30 – 8:30

Exhibits / Breakfast

8:30 – 10:00

PLENARY THREE | INDIGENOUS HEALTH AND CLIMATE CHANGE: WHAT ROLE FOR COMMUNITY HEALTH? For Inuit activist and Nobel Peace Prize nominee Sheila Watt-Cloutier, climate change is yet another assault on the health of communities already struggling with the context of past traumas. Join her for a compelling call to action on why community health as a sector needs to act now to support communities affected by our biggest health crisis yet, and what we can do to help heal divides between human and planetary trauma.

10:00 - 10:30

Networking and Exhibitor Break

10:30 – 11:30

Morning Concurrent Sessions (see page 20 for details)

11:30 – 12:30

Lunch and Exhibit Hall

12:30 – 1:30

Afternoon Concurrent Sessions (see page 21 for details)

1:45 – 3:15

PLENARY FOUR | ADVANCING COMMUNITY HEALTH IN AN ERA OF GLOBAL CHANGE In this plenary, community health leaders from across Canada and the United States will share specific examples of how they are advancing community wellbeing and health equity in the context of populist global social and political movements. Together, panelists and participants will begin to articulate a clearer leadership role for the community health movement within this political climate, including fostering civic engagement and dialogue about public policies essential to building a more inclusive, equitable and healthier society.

Speakers: Stephanie Harrison, Chief Executive Officer, Wisconsin Primary Care Association; Dr. Alejandro Jadad, Professor and Director of the Institute for Global Health Equity and Innovation, University of Toronto Dalla Lana School of Public Health; Jim Mangia, Chief Executive Officer, St. John’s Well Child and Family Center; Angela Robertson, Executive Director, Parkdale Queen West Community Health Centre; Nadine Sookermany, Executive Director, Women’s Health Clinic.

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PLENARY SPEAKERS CONFERENCE EMCEES CHRISTOPHER MCINTOSH Christopher McIntosh serves as the Chief Executive Officer of PinecrestQueensway Community Health Centre and works alongside dedicated employees, volunteers, and resident leaders to enhance the health and safety of those living in western Ottawa. Christopher’s professional and volunteer contributions have included working in the areas of primary care, housing, and mental health for organizations across Alberta, British Columbia, and Ontario. Dedicated to bringing people together to solve problems collectively, Christopher is energized by helping others discover their passions and removing barriers for both clients and colleagues.

Follow Pinecrest-Queensway CHC on Twitter @PQCHC

PATRICK BIZINDAVYI Patrick is one of the most prominent and renowned motivational speakers in his community. He has been a guest speaker at several organizations and institutions that include Passages Canada, the Sickle Cell Anemia Canada, Toronto Dominion Bank, Royal Bank of Canada, Bank of Montreal, Sunlife, Canada Post, and Government Ministries. Patrick has been the Master of Ceremonies for numerous events such as Black History Month events, music festivals, conventions and fundraising events.

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ERICA DI RUGGIERO

KELLY GRANT

STEPHANIE HARRISON

SAMEERA HUSSAIN

Erica Di Ruggiero is Director of the Office of Global Public Health Education and Training at the University of Toronto’s Dalla Lana School of Public Health. Erica is a global public health expert and opinion leader whose research focuses on the study of interventions to address health inequities, including global labour policy, and on how different types of evidence shape global policy agendas in the context of the Sustainable Development Goals. She holds a PhD in Public Health Sciences and a Master of Health Science in Community Nutrition from the Dalla Lana School of Public Health, and is a registered dietitian. Find Erica on Twitter @ed4socialchange

Kelly Grant’s career in journalism began in high school, when she worked as a night and weekend tape editor at her local television station in London, Ont. She’s been hooked on reporting ever since. After earning a Bachelor of Journalism degree from Carleton University in Ottawa, Kelly worked as a cop reporter and editorial writer at the Windsor Star and as a general assignment writer and Toronto city hall reporter at The National Post. She joined The Globe and Mail in 2008. Kelly has held a variety of posts at The Globe, including Toronto editor and Toronto City Hall bureau chief. She is now a national health reporter with a special interest in the intersection of politics and health, drug pricing and medical aid in dying. Follow Kelly on Twitter @kellygrant1

Stephanie Harrison serves as Chief Executive Officer of the Wisconsin Primary Health Care Association, (WPHCA), an organization that aims to ensure that all individuals and communities in Wisconsin achieve their highest health potential.

Stephanie served as chair of the Primary Care Association Leadership Committee; on the Strategic Leadership Team for the development of the state health plan, Healthiest WI 2020; and on the founding board for Wisconsin Health+. She was a founding member of Wisconsin Partners, a community building network focused on building enduring broad-based relationships that make bold action possible. Follow the Wisconsin Primary Health Care Association on Twitter @WPHCA

Sameera Hussain is a Fellow with the Canadian Society for International Health and the University of Ottawa in the School of Epidemiology and Public Health. She leads a community of practice around the health-related Sustainable Development Goals (SDGs), implementing a learning agenda for operationalizing intersectoral collaboration for equitable health outcomes. Sameera has a PhD in Public Health from the University of Queensland (Australia), a Masters in Development Studies from North South University (Bangladesh), and a BA in Political Studies from Queen’s University (Canada).

She has done research and policy analysis on the health of marginalized groups, the social determinants of health, structural violence, and global health governance for projects funded by UNICEF, the Rockefeller Foundation, and the European Commission.

Sameera’s on Twitter @SameeraHussa1n

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PLENARY SPEAKERS

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DR. ALEX JADAD

JIM MANGIA

Alex is a physician, philosopher, teacher, innovator and entrepreneur whose mission is to invite people - either as individuals or groups - to imagine and to create better ways of living as part of a flourishing planet. He is the founder of the Centre for Global eHealth Innovation, a simulator of the future in downtown Toronto, designed to connect the best minds in the world to incubate new ways for humans to live as part of a flourishing planet. He is also known as the developer of the Jadad Scale, the most widely used tool to assess the quality of clinical trials in healthcare. Alex is currently the Director of the Institute for Global Health Equity and Innovation at the University of Toronto, where he is Professor of medicine and public health, and a physician at the University Health Network. Follow Alex on Twitter @alexjadad

Jim Mangia is the President/ CEO of St. John’s Well Child and Family Center, a network of 18 community health centers providing healthcare services to more than 400,000 patient encounters in South Los Angeles, the largest area of contiguous poverty in the United States.

Jim has built St. John’s as an organization that not only provides health care services, but engages social determinants of health, impacts social policy, builds direct patient advocacy organizations in the communities it serves, provides direct access to health for undocumented immigrants and homeless individuals and families, fights for social justice and battles poverty. Follow St. John’s Well Child and Family Center on Twitter @Wellchildorg

HONOURABLE GINETTE PETITPAS TAYLOR The Honourable Ginette Petitpas Taylor was elected in October 2015 as a Member of Parliament in the riding of Moncton– Riverview–Dieppe. Ms. Petitpas Taylor serves as the Chair of the Subcommittee on Private Members’ Business of the Standing Committee on Procedure and House Affairs, and is a Member of the Subcommittee on Private Members’ Business of the Standing Committee on Procedure and House Affairs, and of the Standing Committee on Procedure and House Affairs. She also served as the Deputy Government Whip from December 2015 to January 2017. In January 2017, she was named Parliamentary Secretary to the Minister of Finance. The Minister is on Twitter @CDNMinHealth

ANGELA ROBERTSON Angela Robertson is the executive director of Parkdale Queen West Community Health Centre, a community-based health service organization serving mid and-west Toronto. In the past, she worked as the Director of Equity & Community Development at Women’s College Hospital and Executive Director of Sistering – A Woman’s Place for more than a decade. She is a founding member of Blockorama, which focuses on forging a space for racialized LGBTQ people at Toronto’s Pride.

Angela is dedicated to people and communities facing discrimination, poverty and marginalization and has been recognized for her social justice work by the YWCA, Fred Victor Centre, Urban Alliance on Race Relations and NOW magazine and was honoured

by York University with an Honorary Doctorate of Laws degree in 2017. Follow the Parkdale Queen West CHC on Twitter @QueenWestCHC

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NADINE SOOKERMANY

ADRIANNA TETLEY

SHEILA WATT-CLOUTIER

Nadine started her journey by completing a Women’s Studies and Political Science degree at the University of Manitoba. She began her career with Women’s Health Clinic as a volunteer Birth Control and Pregnancy Counsellor and member of their Client Service Team in the early 90s. Nadine returned to Winnipeg in 2018 as the executive director of Women’s Health Clinic. Nadine has been an advocate and social justice educator for over 25 years.

She has a decade of senior management experience in the non-profit sector working to end genderbased violence across Ontario. She was a professor with the Assaulted Women’s and Children’s Counselor/ Advocate and Social Service programs at George Brown College. She is passionate about her work in antiviolence, harm reduction, community-based health, and reproductive justice.

Nadine’s on Twitter @nsookermany

Adrianna Tetley is the Noble Peace Prize nominee Scott Wolfe is Executive Chief Executive Officer of Sheila Watt-Cloutier is in the Director of the Canadian the Alliance for Healthier business of transforming Association of Community Communities. She has public opinion into public Health Centres (CACHC), over 35 years’ experience policy. Experienced in where he is responsible in advocacy, public working with global decision for the association’s administration, community makers for over a decade, overall operations. He is DelegaTeS WiTh MoBiliTy DifficUlTieS development, financial and Sheila offers a new model also Coordinator for the Themanagement, Sheraton Parkway North accessible with ramps and elevator Federation of staff policyToronto for 21stiscentury leadership.

International access.

From the Best Western, access to the conference site is best via the Health Centres, and board development.

She speaks with passion Community outside.

Her work in government, and urgency on the issues whose secretariat is located the labour movement and of today—the environment, at CACHC. Prior to joining SPeCiAL DieTAry CONSiDerATiONS several community-based the economy, foreign CACHC in 2010, Scott was We hope the buffet meals conference provide with enough associations has focused onat the policy, global will health, and delegates Senior Policy Advisor (2004variety to meet most, if not all, dietary preferences and requirements.

However, issues related to health care sustainability—not as 2008) for the Alliance for if needed, as youofsithealth. down for each meal,concerns, you are welcome your server and determinants separate but as to let Healthier Communities and know of your dietary requirements and ask for a special meal.

Follow Adrianna on Twitter a deeply interconnected has also previously served @AdriannaTetley whole. At a time when as Director of Global Health hAVe yOur SAy! people are seeking solutions, Policy for the International Data On The Spot is the Canadian leader and in audience technology. direction, a sense response of Association of Providers The system will allow us to ask hope, you questions throughout the conference and(Chicago, this global leader in AIDS Care have you respond using your hand held voting devices.

The results will be provides a big picture of Geneva, Johannesburg) and displayed on the screen for everyone your device,Communications simply press the Advisor where to wesee. are To anduse where appropriate number on your clicker that corresponds to your answer on we’re headed. Sheila is the at the choice Pan American Health the screen. Vote now! author of the award-winning Organization / World Health memoir, The Right to Be Organization (Washington, Wi-fi Cold: One Woman’s Story of DC). Follow Scott on Twitter Complimentary wireless accessProtecting is availableHer throughout the Sheraton Parkway Culture, the @ScottAWolfe Toronto North hotel/conference site.

Arctic and the Whole Planet.

SCOTT WOLFE

Please use the hashtag Join us on #CHConnections2019 Twitter! for all your conference tweets

use the hashtag

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BUS TOURS Morning Bus Tour | 10:15 – 12:15 p.m.

Afternoon Bus Tour | 3:00 – 5:00 p.m.

FOSTER FARM FAMILY HOUSE (Pinecrest-Queensway Community Health Centre)

SANDY HILL COMMUNITY HEALTH CENTRE (Supervised consumption services) Supervised consumption services reduce the harms associated with injection drug use and promote the health of people who inject drugs. Tour Sandy Hill Community Health Centre, Ottawa’s first permanent supervised injection site to learn more about this service.

Foster Farm Family House is one of 5 community houses supported by Pinecrest-Queensway Community Health Centre and is located within the Foster Farm Community in the West End of Ottawa. The house is open to members of this community, providing resources and supports, building community capacity, helping to identify the needs of the community and fostering a warm and welcoming environment.

SENIORS’ HOUSING (Carlington Community Health Centre) This innovative project currently under construction integrates CHC services with seniors housing on the current CHC property. The work includes the renovation of the existing CHC; plus a new, state-ofthe-art, purpose-built clinic, complemented by 42 units of accessible, affordable housing for seniors on three storeys above, owned and managed by Ottawa Community Housing. The new structure is built to the Passivhaus specifications, the highest standard for energy efficiency in the world.

OTTAWA NEWCOMER HEALTH CENTRE (Somerset West Community Health Centre) The Ottawa Newcomer Health Centre (ONHC) is a proud program of Somerset West Community Health Centre. ONHC consists of regional programs serving newly arrived refugees and immigrants including: Ottawa Newcomer Clinic, Mental Health Counseling program, Multicultural Health Navigator program and Ottawa Language Access (Social Enterprise). It is co-located with several settlement agencies and other organizations providing services to immigrants and refugees.

HEATHCARE SAFETY

CENTRETOWN COMMUNITY HEALTH CENTRE Join us on a bus tour to Centretown Community Health Centre located in the heart of Ottawa’s Gay Village and learn about the array of LGBT2SQ+ services and programs offered (e.g. The Trans Health Clinic; the LGBT2SQ+ Counselling Walk-in program; the LGBT2SQ+ Newcomers Group; and Ottawa Senior Pride Network).

WABANO CENTRE FOR ABORIGINAL HEALTH The Wabano Centre for Aboriginal Health is an Indigenous centre for excellence in health services.

The centre with over 20 years of experience, provides a wide range of services including primary care, mental wellness support and programs for all ages for Indigenous people in the Ottawa’s region. Wabano believes that culture is treatment and as such, culture is the foundation that all of our services are built upon.

This unique approach is what makes Wabano special.

Join us at the

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POSTERS WEDNESDAY, JUNE 12 | 2:30 - 3:15 P.M. 1. Improving social inclusion and quality of life through integrated health, housing, and food and wellness programming: The Alex CHC steps it up Author: Merrill Cooper, Director of Strategy, Research and Evaluation, The Alex CHC 2. COPD Action Plan Author: Laura Dahmann, Registered Respiratory Therapist, Certified Respiratory Educator, WindsorEssex CHC 3. The Feasibility of a Lay Patient Navigator in Primary Care to Improve Access to Resources in the Community (ARC) Authors: Simone Dahrouge, Lead Researcher, ARC Team, Bruyère Research Institute; Laura Muldoon, Stakeholder Participant, Somerset West CHC 4. Acute primary care needs of Syrian refugees immediately after arrival to Canada Authors: Wais Darwish, Faculty of Medicine, University of Ottawa; Laura Muldoon, Somerset West CHC 5. Context appropriate evaluation in community health promotion: making mission possible Authors: Julia Fursova, PhD Candidate, York University; Jennifer Rayner, Director, Research and Evaluation, Alliance for Healthier Communities 6. Indigenous Palliative Care Team Author: Deanna Guernsey, Regional Director – London & Middlesex, Southwest Ontario Aboriginal Health Access Centre 7. The Navigator Program: Fostering a Sense of Belonging for Caregivers of a Child with Medical Complexity and Stimulating Transformative Change Authors: Lillian Kitcher, Parent Navigator, Pinecrest-Queensway CHC; Teresa MacMillan, Parent Navigator, Pinecrest-Queensway CHC 8. Centretown CHC - Bank Street Initiative Author: Aleksandra Milosevic, Centretown CHC

9. Ferry Dependant, Self Reliant Authors: Dr. Tracey Thorne, Island Health, Rural and Remote Division of Family Practice; Brenda Fowler, People for Healthy Community; Nancy Rowan, Rural and Remote Division of Family Practice; Dr. Donald Sutherland, Gabriola Health Care Foundation 10. Recruiting client/family advisors with significant SDOH obstacles to PFCC Committee Authors: Callum Tyrrell, Scarborough Centre for Healthy Communities; Mariella Fortugno, Dietitian, Scarborough Centre for Healthy Communities; Stephanie Obinna, Client Advisor, Scarborough Centre for Healthy Communities 11. Team-based care among marginalized people who use drugs in Ottawa, Canada Authors: Dr. Claire E. Kendall, Bruyère Research Institute, Lisa M. Boucher, Bruyère Research Institute; Jessy Donelle, ICES; Alana Martin, Shepherds of Good Hope; Dr. Zack Marshall, School of Social Work, McGill University; Rob Boyd, Sandy Hill CHC; Pam Oickle, Ottawa Public Health; Nicola Diliso, PROUD Community Advisory Committee; Dave Pineau, PROUD Community Advisory Committee; Brad Renaud, PROUD Community Advisory Committee; Sean LeBlanc, Drug Users Advocacy League; Mark Tyndall, BC Centre for Disease Control; Dr. Ahmed M. Bayoumi, Centre for Urban Health Solutions, St. Michael’s Hospital 12. PACT: People Accessing Care Teams in a Marginalized Community Authors: Cheryl Prescod, Executive Director, Black Creek CHC; Doris Forlemu-Kamwa, Director, Primary Health Care, Black Creek CHC; Yolanda Mendoza, Health Care Coordinator, Black Creek CHC; Cyril Borgai, Health Care Navigator, Black Creek CHC; Maniola Sejrani, Health Care Navigator, Black Creek CHC; Derick Chunga, Health Care Navigator, Black Creek CHC 13. Pioneering integrated interdisciplinary paediatric services for children in Thorncliffe Park through multisectoral partnerships and collaboration Author: Ameera Hosein, Health Access Thorncliffe Park

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14. Pushing Sedentary Behaviour Back a Minute at a Time: A Peer Based Strategy to Boost Physical Activity in Older Adults Authors: Agnes Scott, TAIBU CHC; Kareen Marshall, Interim Manager Community Programs, TAIBU CHC 15. Primary Care Experienced-Based Design Qualitative Study Author: Alicia McCullam, Rural Hastings Health Link 16. Investigation of the Social Role of a Collective Kitchen for Single Older Adults Authors: Emily Mullins, Department of Psychology, Trent University; Elizabeth Russell, Department of Psychology, Trent University, Pam McDougall, Health Promoter, Community Health Centres of Northumberland

22. Multicultural Health Workers National Gathering 2018: Lessons Learned Authors: Raquel Velasquez, Umbrella Multicultural Health Co-op; Esther Hsieh, Umbrella Multicultural Health Co-op 23. Telepsychiatry at Kawartha Lakes Authors: Mary Walling-Field, Clinical Support Worker, Community Care Health and Care Network; Yvette Roy, Telemedicine Co-ordinator, Community Care Health and Care Network; Dr. Nikola Grujich, Psychiatrist, Sunnybrook Health Sciences Centre 24. Connect 2 Care (C2C): Coordinating care for vulnerable populations with complex needs and high acute care use Author: Elaine Wilson, CUPS Calgary

17. Demonstrating community impact using data Authors: Jason Altenberg, Director of Programs and Services, South Riverdale CHC; Kathleen Foley, Director of Quality Improvement, South Riverdale CHC; Parth Shah, Data Administrator, South Riverdale CHC; Rubina Kharel, Program Assistant - Choose Health, South Riverdale CHC; Surkhab Peerzada, Regional Manager, Chronic Disease, South Riverdale CHC 18. Gender Health Peer: Improving Service Delivery (Trans Peer) Author: Jannell Plouffe, Klinic Community Health 19. Centralized & standardized equipment process for home visits and births Author: Nadine Sookermany, Executive Director, Women’s Health Clinic 20. NP-Led Rapid Access Addictions Clinic (RAAC) Authors: Leanne Terry, Administrative Lead, Waterloo Region Nurse Practitioner-Led Clinic

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21. Pathway Project: Helping those most in need find a primary care provider (Presented in French) Authors: Janelle Houde, Primary Health NurseLactation Counsellor, Centre de santé SaintBoniface; Dr. Julie Levesque-Taylor, Director of Medical Services, Centre de santé Saint-Boniface

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CONCURRENT SESSIONS WEDNESDAY, JUNE 12 | 10:45 - 11:45 A.M. SUSTAINING AND GROWING THE MODEL Community Health Centres face many challenges when it comes to funding and policy support for the integrated, multi-sector CHC model of health and social care. This workshop will identify some of these systemic challenges and explore different strategies for sustaining and growing CHCs as multi-sector, multi-service organizations. Themes to be explored include “taking ownership” of the multi-sector, multi-service approach; developing a culture of organizational resiliency; bracing for and navigating health system and political change; developing strategies and techniques for program and revenue diversification; and, increasing the visibility of the model.

Speakers: Stephanie Harrison, Chief Executive Officer, Wisconsin Primary Health Care Association, Axelle Janczur, Executive Director, Access Alliance Multicultural Health and Community Services; Darryn Werth, Senior Director for Program and Service Delivery, CUPS Calgary; Scott Wolfe, Executive Director, Canadian Association of Community Health Centres STURGEON, SYSTEMS AND SPACE: CONNECTING INDIGENOUS KNOWLEDGE TO HEALTHCARE We live in a country that has been shaped by the wisdom, knowledge and traditions of the First Peoples of this land. These same Indigenous ways-of-being are as relevant today as they were generations ago. This fact raises questions: What is this traditional knowledge?

How do we merge it with mainstream medical models?

Who carries the expertise? Why it’s impactful in clientcentred care?

Join the founding leaders of the Aboriginal Health Access Centres (AHACs) as they: • Reflect on the creation of the AHACs - the policies, people and practices that made it possible • Explore current realities of Indigenous people and healthcare in Ontario • Define a path forward - bridging reconciliation with right action Speakers: Allison Fisher, Executive Director, Wabano Centre for Aboriginal Health; Angela Recollet, Executive Director, Shkagamik-Kwe Health Centre; Gloria Daybutch, Executive Director, N’Mninoeyaa Health Access Centre; Anita Cameron, Executive Director, Waasegiizhig Nanaandawe’iyewigamig; Gertie Mai Muise, Executive Director, Indigenous Primary Health Care Council

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INTEGRATED CARE DELIVERY: BEST PRACTICE HEALTH SYSTEM SCORECARDS Under the proposed Ontario Health Team environment, organizations will be responsible for the integration of services and will be held accountable for the delivery of performance-based health and financial outcomes within a bundled care model. Learn how healthcare organizations and regions can operationalize collaborative accountability networks through the development of a Local Integrated Care Delivery System Scorecard (ICDS). Participants will discuss how community-governed primary health care organizations could play a facilitative role in establishing a best practice approach to the ICDS development in their area. The session will also focus on boards’ role in building a performance-based culture and working effectively with CEOs and Executive Directors who are increasingly faced with having to do more with less.

Speakers: Ted Ball, Transformation Coach, Quantum Transformation Technologies; Al Madden, Executive Director, South East Grey CHC SOCIAL PRESCRIBING BOOT CAMP Social prescribing is taking the mainstream media and public by storm! Hear from Ontario’s early adopters about how they’ve adapted U.K.-style social prescribing to their local contexts, evaluated the impacts, and added value by better integrating the social and clinical parts of their practice.

Speakers: Stephanie Skelding, Systems Navigator, West Elgin CHC; Meghan Shanahan Thain, Social Worker, Belleville-Quinte West CHC; Allison Hewitt, RN, Primary Care Outreach to Seniors, Centertown CHC CHRONIC OBSTRUCTIVE PULMONARY DISEASE: A DATA PARTNERSHIP TO GATHER INSIGHTS FOR CHCS COPD is a leading cause of morbidity and mortality and an important issue for community health centres (CHCs). This session will share lessons from a partnership between the Alliance for Healthier Communities and the Canadian Institute for Health Information. The partners used structured CHC data, linked to hospital data, to learn more about the characteristics of COPD clients and their care, as well as about client flow to/from hospital. We will also give examples of data standards to produce quality data for this type of analysis.

Speakers: Mary Byrnes, Manager, Primary Health Care Information, CIHI; Jennifer Rayner, Director of Research and Evaluation, Alliance for Healthier Communities

WEDNESDAY, JUNE 12 | 3:15 - 4:15 P.M. FEDERAL ELECTION 2019 IN FOCUS The federal election presents an opportunity to increase buy-in from all political parties on key public policies and investments to improve health and wellbeing for Canadians. This workshop will engage participants around CACHC’s federal election platform and provide important information and tools focused on five areas of focus during the election: investment in CHCs; national pharmacare; public dental care; affordable housing and action on homelessness; and, newcomer health. It will also share lessons and examples of how to improve and increase advocacy efforts at your organization, with examples of how to build advocacy capacity. We urge Community Health Centres to have a participant attend this workshop as a focal point.

Speakers: Raquelle Forrester, Interim Co-CEO, Wellfort Community Health Services; Stéphanie-Madeleine Leduc, Manager of Policy and Research, Canadian Housing Renewal Association; Siffan Rahman, Manager, Ottawa Newcomer Health Centre - Somerset West CHC; Jeannie Villanueva, Dental Office Administrator, Mid-Main CHC; Scott Wolfe, Executive Director, Canadian Association of Community Health Centres

STRATEGIES FOR ADVANCING LGBT2SQ HEALTH THROUGH CHANGING CONTEXTS As governments change, their priorities change, and where and how interest is focused changes as well.

When discourse shifts away from population health, different strategies are needed to advance the health and wellbeing of marginalized populations. One of the most practical ways to support health equity is (1) to advance a shared commitment to collecting and analyzing quality data (2) to make evidence-based decisions that support effective policies and practices for LGBT2SQ peoples. Following the structured session in the conference, this informative conversation will continue to support networking, action planning and sharing leading practice commitments by community health organizations to advance LGBT2SQ health on a national level.

Speakers: Cliff Ledwos, Director, Primary Health Care and Initiatives, Access Alliance Multicultural Health and Community Services; Devon MacFarlane, Director, Rainbow Health Ontario; Catherine Macdonald, Knowledge Translation Specialist, Alliance for Healthier Communities

COLLABORATION FOR SYSTEM LEADERSHIP AT A GOVERNANCE LEVEL The changing health system landscape demands that community health organizations build stronger collaborations with a wide range of partners and Boards have important roles to play. Working more collaboratively at the systems level helps organizations address determinants of health, improve health outcomes for their clients, and amplify their voices through collective action. This session will spotlight examples of collaborative practices led by Alliance members. It will look into the benefits and risks, and examine the Boards’ roles and responsibilities in overseeing these processes. It will also offer lessons learned on what effective collaboration for system leadership looks like and how it can advance the organization’s mission and address the needs of clients and communities. Adrianna Tetley will speak to the urgency for collaborative governance in the new Ontario Health Teams.

Speakers: Edward Speicher, Chair, Sandy Hill CHC; Janice Meisner, Board Member, Somerset West CHC; Adrianna Tetley, Chief Executive Officer, Alliance for Healthier Communities WRITING THE BOOK ON COMMUNITY HEALTH IN CANADA Be first in line to hear from authors across the country who have contributed chapters to Canada’s first textbook on community health and comprehensive primary health care.

Speakers: Merrill Cooper, Director of Strategy, Research and Evaluation, The Alex CHC; Elizabeth Hartney, Professor, School of Leadership Studies and Director, Centre for Health Leadership and Research, Royal Roads University; Laura Muldoon, Family Physician, Somerset West CHC; Jennifer Rayner, Director, Research and Evaluation, Alliance for Healthier Communities; Kate Mulligan, Director, Policy and Communications, Alliance for Healthier Communities

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CONCURRENT SESSIONS THURSDAY, JUNE 13 | 10:30 - 11:30 A.M. ADVANCING AN ACTION PLAN FOR COMMUNITY HEALTH CENTRES IN RURAL COMMUNITIES Rural communities in Canada face common challenges related to socio-economic development, sustainability, and access to health and social services.

This workshop will describe these challenges and why Community Health Centres are a powerful solution for rural communities. Experiences and lessons will be shared from several rural Community Health Centres in Canada and the United States, with insights on how the U.S. national network of rural CHCs has improved health, vitality, and economic development in rural America. Areas of interaction in the workshop include: sharing resources and tools for rural CHCs; and, developing a Canada-wide rural CHCs strategy and network with support from municipal, provincial, and federal governments.

Speakers: Raymond Babowicz, Director of Communications, Government Relations, and Marketing, Community Health Center of the North Country; Lorraine Burch, General Manager, Our Health Centre; Lyn Linton, Executive Director, Gateway CHC; Julia Swedak, Director of Quality and Knowledge Management, Gateway CHC BUILDING AN AGENDA FOR HEALTH EQUITY IN BLACK COMMUNITIES – CONNECTING OUR STORIES, CONTRIBUTIONS AND EXPERIENCES This session will bring together leaders from Community Health Centres, civil society organizations, community and health professionals, including Nova Scotia Senator Dr. Wanda Thomas Barnard, with session participants from across Canada to co-create the start of a national health equity agenda for Black communities. It will highlight the contributions that community health centres are already making to address anti-Black racism and disproportionately poor outcomes in health and health care, and place particular focus on policy, collaboration, and driving targeted approaches to health equity in the lives of Black people to build a meaningful agenda.

Speakers: Dr. Wanda Thomas-Bernard, Senator, Nova Scotia; Darling Emile, Francophone Health Promoter, TAIBU CHC; Amma Gyamfowa, Program Coordinator - Black Women’s Mentorship Program, Women’s Health in Women’s Hands; Tyler Boyce, Anonymous HIV Testing Outreach Worker, Somerset West CHC

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GOVERNING AND LEADING IN A CONTINUOUSLY CHANGING ENVIRONMENT The environments in which community health organizations operate are characterized by uncertainty and complexity. To fulfill their fiduciary and strategic responsibilities, community health boards and EDs/ CEOs are engaging in conversations about the impact of changing environments on their organizations and beyond. One key conversation is about adaptive leadership and systems-informed approaches. This requires boards to develop emergent strategies informed by immediate feedback, and to perceive early on trends that could impact the mission and strategic priorities of the organization. In this interactive session, we explore current thinking about the complex issues that boards are facing. We will also explore what boards and EDs/CEOs are doing to foster a culture of ongoing adaptation in order to thrive in a continuously evolving environment.

Speakers: Gwen Dubois-Wing, Dubois-Wing and Associates; Heidi Schaeffer, Principle, Advancing Change Together Consulting DIGITAL HEALTH FUTURES: ADVANCING PERSONCENTRED, TECH-POWERED INNOVATION IN COMMUNITY HEALTH Can health care technology help bring person-centred health care closer to home? Join SE Health’s Senior Vice President & Chief Clinical Executive, Nancy Lefebre for a dynamic conversation about the technology-fueled innovations — from personalized electronic medical records to biomonitoring to mood-lifting chatbots — that could, with an equity lens, support a revolution in community health care.

Speakers: Nancy Lefebre, Senior Vice President & Chief Clinical Executive, SE Health; Rodney Burns, CIO, Alliance for Healthier Communities FILM SCREENING | PAINKILLER: INSIDE THE OPIOID CRISIS Join presenting sponsors TELUS Health to see the human story behind the opioid epidemic affecting Canada.

The documentary seeks to raise awareness and end the stigma of addiction by educating and informing viewers on what fentanyl is and how it is affecting our country.

THURSDAY, JUNE 13 | 12:30 - 1:30 P.M. BUILDING A NATIONAL AGENDA FOR CHC LEADERSHIP ON PRIMARY CARE AND ENGAGING CHC HEALTHCARE PROVIDERS AS ADVOCATES Developing strategies for CHC-based healthcare providers to participate more actively in advocacy and clinical leadership at a system level has the potential to increase visibility and support for the CHC model, to improve recruitment and retention, and to foster transformative change in health system policy and planning. This session will explore these opportunities in greater depth, touching on both challenges and promising examples of success. A key goal is to identify practical steps that can be taken at an individual CHC level and at regional and CHC association levels to make progress.

Speakers: Cliff Ledwos, Director, Primary Health Care and Initiatives, Access Alliance Multicultural Health and Community Services; Hoda Mankal, Nurse Practitioner, Carlington Community Health Centre; Dr. Daniel Miller, Chief of Clinical Integration and Graduate Medical Education, Hudson River HealthCare; Scott Wolfe, Executive Director, Canadian Association of Community Health Centres

ADVANCING A PAN-CANADIAN STRATEGY FOR FRANCOPHONE AND ACADIAN COMMUNITY-LED PRIMARY HEALTH CARE Access to Community Health Centres (CHCs) “for and by” Francophone and Acadian communities is vital, yet it can take years of advocacy and community leadership to achieve and requires continued vigilance and collective action. Far too few Francophone and Acadian communities across Canada have access to these services, and many existing French-language CHCs are under pressure due to an erosion of policy and funding for French-language services. What kind of planning, engagement and advocacy are needed to achieve progress? How can the experiences of existing French-language CHCs help other communities in need of the community-led model? How can we work in partnership with allies at federal, provincial and municipal levels? Participate in dialogue and in planning next steps for a strong Canada-wide strategy.

Speakers: Marc Bisson, Directeur général, CSC de l’Estrie; Janice Bilodeau, Directrice générale, Centre de santé de Clare; Monique Constant, Directrice générale, CSC Saint Boniface; Jocelyne Maxwell, Directrice générale, CSC du Témiskaming; Florence Ngenzebuhoro, Directrice générale, Centre francophone de Toronto; Caroline Vézina, Directrice de la programmation, Société Santé en français

GOVERNANCE LEADERSHIP FOR HEALTH EQUITY This session is focused on practical resources and case examples of high-performing governance practices to advance health equity. We will begin with Axelle Janczur who will explain how health equity was established as a strategic priority for Access Alliance by the Board of Directors and how this was operationalized within the organization. Next, Kathy Bresett and Mac Redmond from North Lambton CHC will share how their Board is leading strategic actions in each of the five pillars of the Health Equity Framework. Finally, Notisha Massaquoi will speak about the Board’s strategic use of disaggregated and intersectional data to identify and address (though programs, advocacy and system influence and partnerships) evidence of health access and outcome inequities.

Speakers: Axelle Janczur, Executive Director, Access Alliance Multicultural Health and Community Services; Notisha Massaquoi, Executive Director, Women’s Health in Women’s Hands; Kathy Bresett, Executive Director, North Lambton CHC; Mac Redmond, Board Chair, North Lambton CHC MENTAL HEALTH: INNOVATIVE APPROACHES TO INCORPORATING MENTAL HEALTH AND ADDICTIONS INTO PRIMARY CARE The first point of contact with the medical system for clients with mental health and addictions needs is usually primary care. Community-governed primary care organizations often serve populations who require a range of mental health and addictions services and supports, including supports around social determinants of health, such as housing. This learning session will feature leaders from community-governed primary care organizations, who will explain how they have implemented innovative programs to meet the needs of these populations.

Speakers: Marianna Shturman, Director of Addictions and Mental Health; Wabano Centre for Aboriginal Health; Natalie Lloyd, Addictions Counsellor and Case Worker, Wabano Centre for Aboriginal Health; Despina Tzemis, Program Manager, Quest CHC; Coletta McGrath, Executive Director, Quest CHC; Jenny Stranges, Program Manager, Quest CHC FILM SCREENING | FALLING THROUGH THE CRACKS: GREG’S STORY This short film tells the story of Greg Price’s tragic journey through a fragmented healthcare system in Alberta. The message of the film is intended to inspire positive change and improvement in the healthcare system.

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SPONSORS Presenting Sponsor

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of noTe OF NOTE DelegaTeS WiTh MoBiliTy DifficUlTieS The Sheraton Parkway WIRELESS Toronto NorthACCESS is accessible with ramps throughout and elevator COMPLIMENTARY is available access. From the Best Western, access to the conference site is best via the Ottawa outside. Conference and Event Centre.

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JOIN US DieTAry ON TWITTER! SPeCiAL CONSiDerATiONS Please use hashtag for all your We hope thethe buffet meals at#CHConnections2019 the conference will provide delegates withtweets enough

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DOOR PRIZES be announced Thursday’s plenary session. if needed, as you will sit down for each meal,at you are welcomeafternoon to let your server Good luck! know of your dietary requirements and ask for a special meal.

PROMOTING A HEALTHY, SCENT-FREE ENVIRONMENT hAVe yOur SAy! InData consideration who are insensitive to chemicals, we kindly ask you On The Spot isto thethose Canadian leader audience response technology. toThe refrain from wearing perfumes, colognes and other scented system will allow us to ask you questions throughout the conference and products at the conference events. have you respond and using affiliated your hand held voting devices. The results will be displayed on the screen for everyone to see. To use your device, simply press the

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COMMUNITY HEALTH AND WELLBEING WEEK October 21-27, 2019

SEMAINE DE LA SANTÉ ET DU BIEN-ÊTRE COMMUNAUTAIRE 21-27 octobre 2019

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Chronic Obstructive Pulmonary Disease Gathering Insights for Community Health Centres Wednesday, June 12 | 10:45 to 11:45 a.m.

Chronic obstructive pulmonary disease (COPD) is a leading cause of morbidity and mortality and an important issue for community health centres.

This session will share lessons from a partnership between the Alliance for

Speakers

Healthier Communities and the Canadian

Mary Byrnes

Institute for Health Information (CIHI).

Manager, Primary Health Care Information, Canadian Institute for Health Information

The partners used structured data from community health centres linked to hospital

Jennifer Rayner

data to learn more about the characteristics

Director, Research and Evaluation, Alliance for Healthier Communities

of COPD clients and their care, as well as about client flow to and from hospital.

Visit us!

CIHI is an independent, not-for-profit organization that provides essential information on Canada’s health systems and the health of Canadians. Visit us at our booth for more information.

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