Aohc annual report 2011 12

association of ontario health centres

milestones 2009-2012 As we come to the end of one three-year strategic plan and ­begin another, I am very pleased to share with you the activities and ­accomplishments that flowed from our 2009-2012 goal of expanding a­ ccess to communitygoverned primary health care.

— Jocelyne Maxwell, AOHC President

vision The best possible health and wellbeing for everyone living in Ontario.

• A future without systemic barriers that prevent people from reaching their full health potential, a future in which everyone can make the choices that allow them to live a fulfilling life.

• A future in which individuals, families

and communities are served by, and are able to actively participate in, trusted healthcare systems that respond to people’s and communities’ needs in coordinated and comprehensive ways.

• A

future in which people share responsibility with their health providers for their health and well-being.

mission

• To promote public policy that supports health and well-being, and that em­ phasizes health promotion and illness prevention through a strong focus on the social determinants of health.

• To advocate for eliminating systemic

The Association of Ontario Health Centres works with and in support of our member groups of: ● community health centres (CHCs) ● Aboriginal health access centres (AHACs) ● community family health teams (CFHTs) ● nurse practitioner-led clinics (NPLCs) ● and representatives of communities seeking access to community-governed primary health care Highlights of the three years include: ● CHC physicians returned to full salary ● nurse practitioners received full prescribing rights ● CHC accountability agreements were negotiated for 2011-2014 ● 2011 capital campaign resulted in funding for nine CHCs originally announced in 2005 (13 more to go) and one Aboriginal CHC ● collaborated with the Institute of Clinical Evaluative Studies on a study measuring complexity of care ● secured funding for financial software compliant with Ontario healthcare reporting standards (OHRS) ● developed a policy framework for respecting privacy of personal health information ● AHACs were transferred to the Ministry of Health and Long-Term Care ● published the Looking Back, Looking Forward report and advocacy recommendations related to CFHT capital, compensation and approvals processes ● solved members’ capital and operational issues ● provided emergency planning and anti-viral strategy during H1N1 breakout ● offered strategic leadership training and initiatives ● engaged in the 2011 provincial election, resulting in 10,000 signatures on petitions supporting expanded access Quality of care is the end goal of an information management strategy undertaken in alignment with Ontario’s eHealth Blueprint. Focal points include: ● a ­contract signed with Nightingale Infomatrix Corp. for a common, bilingual electronic medical ­record — the first site went live on deadline ● approval for the data integration NORA project, which launched the Business Intelligence and Reporting Tool (BIRT) ● development of a tool to collect, monitor and assess community initiatives data ● implementation of the Drug Profile Viewer at 20 sites ● the development of MSAA performance indicators ● participation in various research studies A wide spectrum of workshops, webinars and training sessions were offered

• To

promote people- and community-centred innovations in the primary healthcare system that improve health and well-being and support healthcare sustainability.

to educate and build capacity. Topics included: ● governance ● employment equity ● procurement ● emergency preparedness ● community engagement ● the CHC model of care (over 650 people trained) ● advocacy and communications ● health systems 101 ● emerging legislation such as the Local Health System Integration and the Not-ForProfit Corporations Acts ● infrastructure and technology projects spearheaded by AOHC

• To

More! AOHC also: ● worked in strategic partnerships

barriers to health and to champion health equity.

support our member centres to continuously improve the quality and efficiency of their services and to advocate for the resources they need to deliver high-quality care

• To advocate for the protection and improvement of medicare, ensuring that reforms to our publicly funded system focus on keeping people well and benefit everyone.

30 years!

● formed Community Health Ontario in alliance with the Ontario Community Support Association and the Ontario Federation of Community Mental Health and Addiction Programs ● convened an international conference with community health leaders from around the world ● ­exhibited ongoing commitment to the eradi­ cation of poverty and the social determinants of health ● declared, in word and deed, that Every One Matters

1982–2012

association of ontario health centres

financial report 2011-12 AOHC has a solid financial picture, with total revenue in 2011-12 of $9 million. Revenue was earned from membership and centre development fees, and fees for learning events including our annual conference, program learning groups, meeting registrations and educational workshops. We also received project funding that enabled key work to move forward from the Ontario Trillium Foundation, the federal Aboriginal Health Transition Fund and the Physician Assistant Project of the Ministry of Health and Long-Term Care (MOHLTC).

A highlight of the 2011-12 fiscal year was our leadership of the Electronic Medical ­Records (EMR) project, which received a total of $6.4 million from the Local Health Integration Networks, eHealth Ontario and MOHLTC to support the CHC-AHAC information management strategy. The EMR project will support our members in implementing high-quality care and an ambitious quality-improvement agenda.

Over the next two years (2012-2014), 86 member organizations will transition to Nightingale on Demand (NOD) — a bilingual, centrally hosted and provincially certified EMR system. NOD will facilitate higher-quality care by improving healthcare providers’ access to comprehensive client records. It will also enable information sharing that will help identify trends and improve planning at each centre and across the sector.

In 2011-12, for the first time, AOHC experienced a deficit, totaling $127,228. This was primarily a result of a shortfall in 2011 international conference revenues caused by the U.S. recession; significantly fewer American delegates attended than had been projected. We transferred funds from the reserve balance to fund the expanding access project, leaving the reserve account balance at $75,381. The March 2018 reserve target has been set for $250,000.

Last year, 92.4% of our budget was allocated to meeting AOHC’s six strategic ­priorities while 7.6% went towards governance, including board, committee and constituency meetings; the audit; the annual report; governance-related transition; board development and the annual general meeting.

In remembrance: Joan Lesmond stepped

down as president of AOHC in May 2011 and passed away just three months later after a brief illness. Her passionate advocacy for health equity and her focus on the social determinants of health were hallmarks that shaped AOHC and the many organizations that she helped lead.

board of directors President: Jocelyne Maxwell, as of May 2011, Francophone constituency

Joan Lesmond, to May 2011, member at large Vice President: Cate Melito, as of September 2011, South West Constituency

Anita Cameron, to June 2011, Aboriginal Constituency Secretary: Janet Bowes, as of September 2011, ­Eastern Constituency Treasurer: Almaz Reda, Member at large Aboriginal Constituency: Angela Recollet, as of June 2011 Northern Constituency:

Joyce Helmer, to February 2012 South West Constituency: Carole Cleave, as of December 2011 Mary Ellen Parker, to August 2011

AOHC operates on a principle of fiscal transparency through the leadership of our ­member organizations. AOHC is grateful for this participation and for the trust of our members. Thank you!

South Central Constituency:

Audited statements are available upon request.

Stacey Papernick Sarah Hobbs, as of December 2011 Notisha Massaquoi, to June 2011

Charles Nichols Peter Szota Central Constituency:

Eastern Constituency:

Robert Fletcher, as of June 2011 David Orman, to June 2011 Central East Constituency:

Ron Ballantyne CFHT Constituency:

Mark Ferrari

Ontario’s voice for community-governed primary health care 970 Lawrence Ave W, Suite 500, Toronto, ON M6A 3B6 T: 416-236-2539 E: info@aohc.org www.aohc.org

Members at large: Arlington Dungy, as of June 2011 Lynda Roy, to March 2012