IPAF 2016 ANNUAL REPORT REDESIGN -ANYA HART

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The world authority in powered access

Annual Report

PROMOTING THE SAFE AND EFFECTIVE USE OF POWERED ACCESS WORLDWIDE

01 | IPAF 2016 | ANNUAL REPORT
CONTENTS President’s Report 04 CEO and Managing Director’s Report 05 IPAF and its Council 06 Work of the Country and Regional Councils 07 Work of the Committees 08 IPAF Elevate 10 IPAF’s Marketing and Communications Activities 14 IPAF’s Auditing Activities 15 Member Benefits and Services 16 Milestones in 2016 18 Financial Summary 2016 24 2016 | ANNUAL REPORT IPAF | 02

PRESIDENT’S REPORT

Andy Studdert

NES Rentals and IPAF President

Surpassing expectations and extending our reach

It is hard to believe it has been two years since I became President of IPAF. From the outset I hoped my tenure would see real progress, but the amount we’ve been able to achieve during that time has far exceeded my expectations and hopes. The rollout and adoption of our eLearning platform is a great leap forward. While no change of this magnitude is done without some stress and complexity, I believe the organisation has accepted the new way of doing business extremely well, proving IPAF can evolve and respond to the changing needs of our customers worldwide. With businesses changing at a rapid pace, I am sure IPAF will continue to utilise new technologies and extend our ability to train in multiple languages. The changes made to IPAF’s governance in 2015

are also showing results. These have given greater local control to members from all over the world through strong country and regional councils, while the IPAF Council has become the platform for discussion of topics with worldwide impact and significance. While still a work in progress, I believe this new structure strikes the correct balance and allows IPAF to consider and respond appropriately to industry concerns locally, regionally and globally. In almost a decade of being involved with IPAF, I have seen it evolve into a dynamic, forwardthinking organisation successfully fulfilling its mission statement to be the worldwide authority in powered access. All the best for the future – and stay safe.

03 | IPAF 2016 | ANNUAL REPORT

CEO’S REPORT

The future’s bright as we elevate to new heights

Last year was a momentous one for IPAF. We saw membership continue to grow in the UK and Ireland, and made strides in key overseas markets such as North America, the Gulf Region, Turkey and China. Demand for IPAF-accredited training also rose to record levels, as new standards were drafted and companies sought to become complianceready. We can expect this demand will only increase in 2017 as the new North American standards are published. IPAF experts are closely involved in the development of these new standards, so as an organisation we are ideally placed to help companies get to grips with the new requirements and train their staff to operate safely and effectively. It’s been an exciting time in terms of the development of new digital tools to aid in training, such as the successful introduction of new eLearning modules

that allow operators to complete the theory portion of their PAL Card training online. At the end of 2016 we also launched a Virtual Reality demo that takes users through a pre-use MEWP inspection via a headset using a compatible mobile device. It’s an impressive application, offering up fascinating possibilities for technological advances in training and safety guidance. Last year also saw us embark on our Elevate project of process improvement, utilising Lean Management principles to look at every area of our organisation to find ways to increase efficiency and productivity and to meet the rising demand for our services and expertise. It’s been a revelatory journey that will allow us to build on the successes of recent years and forge a bright, confident future for IPAF, our members and the industry we represent.

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WORK OF THE COUNTRY AND REGIONAL COUNCILS

05 | IPAF 2016 | ANNUAL REPORT

WORK OF THE COUNTRY AND REGIONAL COUNCILS

IPAF country and regional councils consider specific issues and make recommendations to the IPAF Council for further discussion and action. They also organise national and regional activities that underpin and promote the safe use of powered access. Activities of the various councils and their members last year included:

The Brazilian Country Council held six meetings during 2016 and approved its three-year plan. The council focused on the review of the Brazilian regulation NR 18 and more recently the creation of a Brazilian Standard (ABNT) that will be based on the US Standards (ANSI). Members of the council committed to report any known MEWP and MCWP accidents at the IPAF accident database.

Contact: portugues@ipaf.org

The Irish Council’s last full council meeting in April 2016 saw a record turnout and welcomed representatives from the Health & Safety Authority in Ireland. Elections were also held at the meeting for the next two-year term of chair and the new position of vice chair. The council also held its first Regional Meeting in October, presenting a good opportunity for networking. The council hopes to repeat this event.

Contact: info@ipaf.org

The Swiss Country Council consists of six members and met twice during 2016. The discussion at these meetings centred on the latest technical and safety developments, as well as new standards and best practice for safe MEWP operation. The Swiss Council has been running for three years, and in 2017 elections will be held to select a chairman.

Contact: basel@ipaf.org

The IPAF Spanish Country Council collaborated with OSALAN, the Basque Institute of Occupational Health & Safety, on a campaign to raise awareness about accident prevention during MEWP operation. The campaign was supported by a special series of safety posters featuring Andy Access, and was aimed at all staff and companies that manage safety in the workplace.

Contact: espana@ipaf.org

Members of the North American Regional Council

developed an updated three-year plan that will guide the actions of the council and maintain focus on key goals, including an offer of free educational webinars as a member benefit, encouraging members to participate in accident reporting, supporting key OSHA safety issues, and developing industry guidance on MEWP service technician qualifications. Involved in the drafting of new standards in the US and Canada, the council aims to raise awareness of the changes and impact within the industry.

Contact: usa@ipaf.org

Members of the Singapore Country Council supported IPAF’s participation in 23 events across Asia in 2016, standout events being the well-attended IPAF Asia Conference in Singapore in July and bauma China in Shanghai in November, while a MEWP safety seminar was organised for the first time in South Korea in conjuction with the Korea Occupational Safety and Health Agency. Singapore Standard SS 616:2016 code of practice for safe use of MEWPs was published on 15 November 2016, and IPAF also marked this with a launch event in Singapore.

Contact: sea@ipaf.org

The UK Country Council published guidance on loading and unloading MEWPs, and time was also spent drafting and consulting on new guidance related to IPAF’s ‘Spread the Load’ campaign. The council agreed to introduce an audit for all UK rental members. Besides four regional meetings, a UK member event was held in November in Oxford. The council is working on establishing a communication strategy with PAL Card holders. Continuing the successful Andy Access poster campaign, the UK Country Council also began drafting ‘toolbox talks’ to support the messages from the posters.

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WORK OF THE COMMITTEES

The IPAF Manufacturers’ Technical Committee (MTC), including the Vehicle-Mounted Manufacturers, Technical Committee (VMMTC), is one of the access industry’s leading international groups. All manufacturer members of IPAF are entitled to be involved with the IPAF MTC and it is estimated that members account for in excess of 90% of global MEWP production.

Building on the success of 2015, the MTC continues to focus on the operational objectives ‘listen… lead… communicate’ set by the committee under the chairmanship of Phil Godding – Principal Product Safety and Reliability Engineer for JLG Inc.

The IPAF MTC continues to monitor and review proposed changes to legislation and standards relevant to MEWPs, including: The proposed changes to EC directives and standards relating to machine design, outdoor noise or emissions; the suite of new ANSI and Canadian standards; the continual review of EN280; the review of AS1418.10; proposed design requirements in Brazil; a new ISO standard considering human factors and ergonomics of MEWP control design. These were just some of the documents that have been under careful consideration by the IPAF MTC during the past year.

Through representation on the numerous working groups and committees drafting or reviewing these documents, the IPAF MTC has been working in partnership to improve MEWP design and safety with the strategic goal of driving global standardisation.

Under the guise of the MEWP Manufacturers Interest Group (MMIG), a collaboration with the US-based Association of Equipment Manufacturers (AEM) has enabled IPAF MTC members to further enhance the working relationship with the Elevated Work Platform Association (EWPA) and authorities in Australia. This will culminate in an event in Sydney in May 2017, where MMIG members will meet with Australian contractors, unions and regulators to discuss international developments in MEWP design and safe use and address issues of signifcance.

With the support and assistance of the IPAF technical department, the IPAF MTC has continued its pro-active collaboration with European Rental Association (ERA) and the European Materials Handling Federation (FEM) to minimise duplication while maximising expertise and resources in addressing industry concerns.

As well as the ongoing project considering the impact of global legislative changes on users and owners of equipment, work on other IPAF MTC projects includes:

Developing commonality of auxiliary lowering control identifcation;

Creating owner awareness of the necessity for open communication channels to obtain OEM service information and updates;

Increased communication with international bodies that may as yet be unaware of the IPAF MTC international collaboration projects.

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WORK OF THE COMMITTEES

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AROUND THE WORLD IN 2016

ARGENTINA CANADA ECUADOR ICELAND JORDAN MOROCCO PARAGUAY RUSSIA SPAIN TURKEY AUSTRALIA CHILE FINLAND INDIA KUWAIT MYANMAR PERU SAUDI ARABIA SWEDEN UAE AUSTRIA CHINA FRANCE INDONESIA LEBANON NETHERLANDS POLAND SINGAPORE SWITZERLAND UK BELGIUM COLUMBIA 09 | IPAF 2016 | ANNUAL REPORT IPAF HAD A TOTAL OF 1,240 MEMBERS FROM 61 COUNTRIES

A RECORD NUMBER OF 158,727 PEOPLE WERE TRAINED BY IPAF APPROVED CENTRES IN 2016

ALMOST 700 IPAF-APPROVED TRAINING CENTRES AROUND THE WORLD

MORE THAN 680,000 VALID PAL CARDS IN CIRCULATION

GERMANY IRELAND LIECHTENSTEIN NEW ZEALAND PORTUGAL SLOVENIA TAIWAN USA
REPUBLIC
KONG ITALY
NORWAY QATAR SOUTH AFRICA
URUGUAY BULGARIA DENMARK HUNGARY JAPAN MEXICO OMAN
BRAZIL CZECH
HONG
MALAYSIA
THAILAND
KOREA
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ROMANIA SOUTH
TUNISIA VIETNAM ZAMBIA

FINANCIAL SUMMARY

Demand for IPAF training continued to rise in 2016, boosting revenues and seeing the global network of training centres expand into new countries. Almost 160,000 Pal Cards were issued across the year, with training take-up seeing pronounced growth in the Gulf States, New Zealand and Switzerland. In the UK and Ireland, nearly 10,000 more people completed IPAF training than in 2015.

IPAF’s turnover in 2016 increased to £5.6 Million (approximately €6.5m or US$7m), which represents exceptional growth of 12% compared with 2015. In 2016, revenue from outside the UK increased from 32.2% to 35.6% of the total income. This turnover produced an operating surplus of 4.1% in the year (2015: 3.2%). All surpluses are reinvested, with signifcant further contribution to the development of the eLearning platform a particular priority.

Membership increased by 6.6% from 1,163 to 1,240 in 2016, and extended IPAF’s footprint into 61 countries, including four new countries (Ecuador, Iceland, Myanmar and Zambia). Within Europe, including the UK and Ireland, membership increased by 3.9%, comparing favourably with the 2.3% growth experienced in 2015, while IPAF saw growth in membership numbers from outside Europe of 13.5% (12.2% in 2015). Membership from outside Europe increased as a proportion, from 27.7% of the total in 2015 to 28.1% in 2016.

IPAF-accredited programmes generated signifcant business for members who offer training courses, and contributed in excess of 85% to the overall turnover of IPAF in 2016, roughly the same proportion of turnover as in 2015.

The number of people undertaking IPAF training rose again during 2016, with 158,727 people successfully completing a course, an increase of 9.4% on 2015

(145,094). There was signifcant growth in the Gulf Cooperation Council (GCC) area, which comprises UAE, Saudi Arabia, Qatar, Jordan, Kuwait, Lebanon and Oman, where more than 4,000 PAL Cards were issued as opposed to 1,850 in 2015; Switzerland, where the number rose from 5,200 in 2015 to 7,600 last year; and the UK and Ireland, where almost 10,000 more people were trained in 2016 than in 2015.

In New Zealand, IPAF-accredited centres turned out more than 600 trained operators in the year, whereas fewer than 30 were trained there across 2015.

IPAF aims to be a professional and compassionate employer. As a result, IPAF has taken advantage of a change in UK pensions legislation. The success of this review can be seen in the large number of people opting to enrol in advance of the compulsory staging date.

The International Powered Access Federation (IPAF) is a registered Society under the UK’s Co-operative and Community Beneft Societies Act 2014, regulated by the UK Financial Conduct Authority. The Act came into force on 1st August 2014, and supersedes the Industrial and Provident Societies Act 1965. IPAF operates as a notfor-proft organisation which is obliged to re-invest all surpluses in furthering the aims of the organisation as defned by the members. The accounts are audited by CLB Coopers Chartered Accountants and are presented at the Annual General Meeting for approval.

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“IPAF-accredited training generated signifcant business for members who offer training courses, and contributed in excess of 85% to the overall turnover of IPAF in 2016”

-Andrew Bache, Head of Finance

12% INCRECSE IN TURNOVER

158,727

PEOPLE SUCCESSFULLY COMPLETED AN IPAF COURSE

BENELUX 28% Growth in training

TURKEY 57% Growth in membership

CHINA 39% Growth in membership

GROWTH IN TRAINING

140%

9.4%

SWITZERLAND 46% Growth in training GCC* 31%

GROWTH IN MEMBERSHIP

6.6%

OVERALL
OVERALL
GCC*
HIGHLIGHTS Overall
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business growth

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