SCEPTRE AWARDS 2017
All Ireland Manager of the Year
Manager of the Year – Small Centre
Marion Acreman MacDonagh Junction
Charles Barratt Merlin’s Walk
Results driven and leading by example, in the past 12 months Marion has driven increases in turnover, footfall, car park usage, dwell time, social media engagement and website visits all without increasing the service charge. And during the period the centre welcomed ﬁve new tenants and two new pop up units. Marion expects excellence from her team and recognises exceptional service and standards. To achieve this, she has implemented centre-wide performance reports, staﬀ objectives and feedback loops.
In 2016 Charles Barratt drove a sales increase of 2 per cent at the 24-unit Merlin's Walk, with footfall up 0.8 per cent while achieving a 2.24 per cent saving on the 2016 service charge budget. Since he took over at the centre in 2013, dwell time has grown from 27 to 65 minutes. In addition to managing Merlin Walk, Charles was appointed by NewRiver Reit and Workman Retail to manage the Capitol shopping centre in Cardiﬀ as well as mentoring the team at St Elli, Llanelli.
Kevin Doyle, Laois Shopping Centre John Jones, Kennedy Centre
Jean Sharples, Atlantic Village Shopping Centre Charlotte Jarrett, Clifton Down Shopping Centre
JULY 2017 SHOPPING CENTRE