One of the most notable antivirus software is the Bitdefender Antivirus which is available for PC, laptops and mobiles. It is very important to choose the right antivirus for your device especially if you are working with the internet throughout the day. Using the internet expose our device to a number of online threats which in turn can harm our devices and also violate our privacy. But this is prevented when a reputable antivirus is there to protect your device all the time. Bitdefender is one of the best antivirus software available today and you can easily make your device function well when you have a compatible version of this software on your device. However, with so many different features, the software does have some glitches which you may have to contend with. But when you know the right solution to the trouble as well as the source of the trouble, fixing these glitches become very easy. One of the major problems that users complain about is inability to scan the device with the software.
Here are a few reasons behind the trouble and the possible solutions that you can implement:
Often when the installation is not done correctly, the Bitdefender can pose such a trouble. However, this is not a major one that cannot be fixed. In case the trouble is caused by trouble while installation, you can simply get in touch with the Bitdefender Customer Care Number and they will be ready to help you out. The experts will fix the glitches caused while installation and you can easily run a scan thereafter. This problem is also caused when there is another antivirus software loaded on the device and it is posing a hindrance in scanning the device by blocking Bitdefender. In such cases, you have to disable the other software or delete it completely so that Bitdefender can run smoothly. Do not worry as Bitdefender is equipped with all the features needed in a security software and hence, removing the other software will be compensated thoroughly.
An older or different version of Bitdefender or a demo version from the same brand can also cause the trouble of not being able to scan the device. You need to either upgrade the version and sync it with your new software and they are completely different, the old version will have to be removed. However, this is a rare situation and usually such conflicts do not arise unless you have to completely incompatible versions of the software from the same company on your device. Whichever be the reason behind the trouble, once you sort it out and re-activate Bitdefender from the option menu, you can scan the device without any hassle. If the issue persists, then it is best to seek professional help from the certified experts of the company. These experts can be contacted over the Bitdefender Customer Care Number and are available round the clock. They are able to solve the trouble in mere minutes rendering the software functional once again.