The Minto Fire Department in Ontario uses popular images, hashtags and contests to draw attention to fire-safety messages. Tanya Bettridge interviewed Minto Fire’s administrative assistant and chief about how they market safety in their community.
16 MENTAL-HEALTH NIGHTMARE
Fire Chief Bernie Van Tighem’s journey may sound familiar: years of responding to incidents, stifled emotions and then the resulting anxiety. As Van Tighem writes, support from family and friends is crucial to the healing process.
42
DEVELOPING SOPS
Firefighters require a system that guides everything they do, but developing SOPs is challenging. Jay Shaw provides 10 steps to creating and maintaining functional fire-department governance.
46 EMBRACING E-LEARNING
Almost anyone can throw a PowerPoint online and call it virtual training, but there is much more to crafting an effective program. Chris Davison-Vanderburg explains how to create complex e-learning modules.
BY LAURA KING Editor lking@annexweb.com
T
COMMENT
Marketing fire-safety messages
his time last winter, when my younger offspring was looking for a place to live in Toronto for the 2015-2016 school year, he went with a buddy to see a basement apartment. I was less than enthused. Until he called and said in one big breath: “Mom, it’s way better than I expected. It’s half above grade, the whole house has hard-wired combination smoke and CO alarms, it has fire-resistant drywall, three exits from the lower level, fire-escape windows and fire-proof doors.”
The lease was signed the next week.
My offspring, of course, are hard wired about fire safety. Indeed, regular readers may recall an editorial in 2013 about a B&B in which we stayed on Vancouver Island that had no smoke alarms and the ensuing battle with the owner that both embarrassed and educated said offspring.
So how do we reach them? (Insert Jeopardy theme-song music . . . )
Exactly. Through the likes of YouTube, Twitter, Instagram and, if we can figure out how, Snapchat.
Even older adults are becoming attention-span challenged – we watch commercial-free Netflix, we get our news from Twitter and we can’t sit through a one-hour conference presentation without checking our phones every two minutes.
What gets our attention? Humour. Wit. Great graphics. Top-10 lists. Beautiful people. Gimmicks. Emotional impact.
ON THE COVER
The Minto Fire Department draws attention to its public education by effectively using social media. See story on page 10.
My boys, both young adults now, got their fire-safety and fire-prevention lessons at home, for the most part, although certainly they were educated to stop, drop and roll in elementary school by the Oakville Fire Department’s finest.
But many young adults who don’t get reinforcement at home are less than astute about fire safety and reaching them – along with teens and pre-teens – is a public educator’s biggest challenge.
Why? Pre-teens, teens and young adults have short attention spans thanks to texting, YouTube, Twitter, BuzzFeed, Instagram and the impossible-for-people-over-25-tounderstand Snapchat.
Think Superbowl commercials and Viagra ads that never mention Viagra. We’re enticed by good looks, funny pictures, smart sayings, innuendo, awesome images.
The Minto Fire Department in Ontario has figured out this phenomenon. Or rather its marketing-trained administrator, Callise Foerter, has done so. Hip hashtags, eye-catching images, seasonal tie-ins, smart sayings – a refreshingly new approach to fire prevention and public education.
Follow the Minto Fire Department on Twitter @mintofiredept and feel free to beg, borrow or steal its ideas – doing so may save a life.
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STATIONtoSTATION
ACROSS CANADA: Regional news briefs
Belleville firefighters move into spacious station
Belleville Fire & Emergency Services’ new station is accessible on every level and includes a storefront to welcome the public.
Roomy is a good way to describe the new fire station that is now home to members of Belleville Fire & Emergency Services in Ontario.
Firefighters moved into the new 22,500 square-foot hall in June last year, and Chief Mark MacDonald said they
brought more than 60 years worth of equipment that was previously stored in a 5,000 square-foot station.
“It was an adjustment,” MacDonald said. “Over the years you adapt to shoehorn in to fit what you can. You get used to being crammed in.”
THE BRASS POLE
Promotions & appointments
SHAWN ARMSTRONG became fire chief for Kingston Fire & Rescue in Ontario on Dec. 1. Armstrong has 27 years of experience in fire, management and law enforcement, and most recently served as fire chief for the Guelph Fire
Department. He is a member of provincial and international fire chiefs associations.
CHRIS KEON was promoted to assistant chief of operations with the Surrey Fire Service in British Columbia on Aug. 29. A 29-year veteran of fire, Keon has extensive experience in suppression and labour relations.
The new six-bay, twostorey station – one of four operated by the department – is now the operational hub and houses suppression, prevention, public education, administration and training staff all under one roof.
The building is the city’s first post-disaster construction, is fully wheelchair accessible, and includes a storefront.
“We’re finding people are really enjoying that they can come in the front door,” MacDonald said. “There’s a waiting area, there are meeting rooms, there are offices and everything is fully accessible with a full-size elevator.”
Another addition is a hose tower that doubles as a five-storey training tower for high-angle rescues and high-rise ladder scenarios. The tower can also duplicate the Scott FireFit challenge.
Belleville has an active
JOHN LEHMANN was appointed assistant chief in charge of training for the Surrey Fire Services in British Columbia on Aug. 29. Lehmann joined Surrey Fire in 1992 and has served as a firefighter, training officer and suppression captain.
Fire Fighting in Canada’s Leadership Forum columnist BILL BOYES was promoted
FireFit team that has placed internationally in firefighter combat challenges.
The station is centrally located in the city, which has significantly decreased response times, MacDonald said. Most notably, crews are now closer to the 600-acre industrial park.
“Belleville is very active with economic development for industry,” MacDonald said. “Quite often industry looks at emergency response capabilities for their insurance companies and they look to what services cities can offer . . . we were able to improve our response time and that’s a big bonus for encouraging businesses to come to town.”
The two-year project cost about $7.5 million, and stayed within budget, MacDonald said. The department is also building two more stations and both are expected to open within the year.
-Maria Church
to chief for Barrie Fire and Emergency Services in Ontario on Jan. 1. Boyes joined Barrie in 2014 as deputy in charge of operations and training. He is a PhD candidate in human resources management at York University, and is on the NFPA Fire Service Section Executive Board.
TODD BROPHY has been
PHOTO BY BRENDA NIELSEN
Thunder Bay firefighters install free combination alarms
An assistance-based program that offers low-income families and homeowners with physical barriers free combination smoke and carbon-monoxide alarms is helping a northern Ontario fire department keep its community and firefighters safe.
Thunder Bay Fire Rescue partnered with Union Gas and the Fire Marshal’s Public Fire Safety Council though Project Zero to launch the SAFE (Smoke/CO alarms for everyone) program late last year.
Fire Chief John Hay says compliance with Ontario’s CO alarm legislation is slowly growing in the community.
Union Gas donated $3,000 towards combination smoke/ CO alarms that will be installed in about 100 homes in the community. Residents qualify for the program based on demonstrated financial or accessibility needs.
Ontario passed legislation in 2014 that requires all homes to have a working carbon monoxide alarm on every level.
Fire Chief John Hay said compliance in the community is growing, but increasing awareness of the dangers of CO
is an ongoing challenge for the department.
“Any medical call we go to now, all our firefighters on their medical bags carry CO detectors; it’s turned on before they go into the building,” Hay said. “There have been firefighters and paramedics
Researchers looking into fire-flow calculations
A team of researchers at the National Research Council Canada (NRCC) is working with the City of Ottawa to understand how urban municipalities can design their water-distribution systems to adjust for increasing fire flows.
Research officer Audrey Roy-Poirier said that water distribution systems may
struggle to keep up with increasing fire flows needed by firefighters as a result of modern building materials and constructions. The City of Ottawa approached the NRCC with this issue.
“Everyone involved, including the fire department, is coming in and saying, ‘How much water do we actually
need, because we want to provide enough, but we don’t want to provide more than what is needed,’” Roy-Poirier said.
Researchers plan to survey urban departments across Canada to find out how they calculate fire flows and determine hydrant placements. The team will
who have been hurt and hospitalized after going to a call for an unconscious [person] and finding extremely high levels of CO.”
Hay said the SAFE program is also another method for fire prevention and publiceducation staff to engage with the community and encourage compliance.
“It does bring a little bit more awareness,” he said, “but our prevention activities with our fire trucks with our suppression staff is getting the most value.”
The SAFE program runs until the department hands out all its combination alarms, but Hay said he hopes to create a similar program in the future with other sponsors.
-Maria Church
appointed fire chief and manager of emergency response and planning at St. John’s International Airport. The 27-year firefighter served in Alberta, Ontario, Nova Scotia and, most recently, as chief for the Town of Conception Bay South, N.L. Brophy has a degree in fire-service administration from Dalhousie University and Chief Fire Officer designation from the Canadian Association of Fire Chiefs.
Retirements
JOHN LYNN, fire chief for Barrie Fire & Emergency Service in Ontario, retired in December. A firefighter for 40 years, Lynn joined Barrie in 1985 and served as captain and deputy before his promotion to chief in 2007.
ED JONES, fire chief for the Garibaldi Volunteer Fire Department in Squamish, B.C.,
retired in September. Jones, a 23-year volunteer firefighter, served eight years as chief.
Volunteer firefighter EDMUND CONWAY retired in October after 46 years with Halifax Regional Fire & Emergency.
Last Alarm
ART LOUNSBURY, a deputy chief for Tecumseh Fire and Rescue Services in Ontario,
make recommendations for the City of Ottawa to develop an alternate method for fire flow calculations. The research may be included in revisions to the National Building Code of Canada and the National Fire Code expected in 2020. To learn more contact Rick Zaporzan at 613-990-7249. -Maria Church
died in the line of duty Aug. 6 after a battle with cancer at age 59. Based in Essex County, Lounsbury served as a volunteer firefighter for 39 years, and as deputy chief for the past four.
RYAN SONEFF, a seven-year firefighter with Edmonton Fire Rescue, died of brain cancer Aug. 18 at 35 years old. Soneff was an active player with the Heat Edmonton Firefighters baseball team.
PHOTO BY DEVON SHIRLEY
STATIONtoSTATION
BRIGADE NEWS: From departments across Canada
Onion Lake Cree Nation Fire Rescue in Saskatchewan, under Fire Chief Ron Quinney, took delivery in March of a Rocky Mountain Phoenix/ Rosenbauer-built pumper. Built on an International 7400 chassis and powered by a 330-hp Maxxforce 9 engine and an Allison 4000 EVS transmission, this unit is equipped with a 5,000-lpm Rosenbauer NH55 pump, Rosenbauer EZ foam and Fix Mix foam systems, a 750-gallon water tank and 30-gallon foam tank.
West Nipissing Fire Services in Ontario, under Fire Chief Richard Maranda, took delivery in June of a HME Fire Trucks-built Scorpion aerial. Built on a Spectr chassis and powered by a 500-hp Cummins engine and an Allison 4000 EVS transmission, the unit is equipped with tandem drive and dual steer, 104-foot platform, 500-gallon water tank, and a 1,500-gpm Waterous pump with electronic valving.
Temiskaming Shores Fire Department in Ontario, under Fire Chief Timothy Uttley, took delivery in May of a Fort Garry Fire Trucks-built pumper. The unit is built on an International 4400 chassis and powered by a Maxxforce 9 engine and a five-speed automatic transmission. It features a 1250 CSU Waterous pump, an 800-igallon poly water tank, FoamPro 1600 Class A foam system, Akron Apollo monitor, Federal Signal back-up camera and FRC LED scene lights.
Kahnawake Fire Brigade in Quebec, under Fire Chief David Scott, took delivery in March of an Areo-Feu/Rosenbauer-built pumper. Built on a Commander 3000 chassis and powered by a 450-hp Cumminis ISL engine and an Allison 3000 EVS transmission, the unit is equipped with a 1,500-gpm Rosenbauer NH55 pump, a FoamPro 2002 foam system, a 1,000-gallon UPF water tank, GreenStar idle reduction technology, On-Spot traction system.
Dawson City Fire Department in Yukon, under Fire Chief Jim Regimbal, took delivery in June of a Fort Garry Fire Trucks-built pumper. Built on a Spartan MetroStar X chassis and powered by a 380-hp Cummins ISC engine and an Allison 3000 EVS transmission, the unit features a 1250 Hale pump, an 800-igallon co-poly water tank, an FRC Trubo foam system, and FRC lights with telepoles.
Winkler Fire Department in Manitoba, under Fire Chief Richard Paetzold, took delivery in August of a Fort Garry Fire Trucks-built emergency rescue pumper. Built on a Spartan MetroStar chassis and powered by a 400-hp Cummins ISL9 engine and an Allison 3000 EVS transmission, the unit is equipped with a 1500 LDM Darley pump, an 800-igallon pro-poly water tank, and a Foam Pro 2001 Class A and B foam system.
WEST NIPISSING FIRE SERVICES
ONION LAKE CREE NATION FIRE RESCUE
TEMISKAMING SHORES FIRE DEPARTMENT
KAHNAWAKE FIRE BRIGADE
DAWSON CITY FIRE DEPARTMENT
WINKLER FIRE DEPARTMENT
SELLING
SELLING SAFETY
An Ontario fire department uses popular images, buzzwords and hashtags to drive public education
By TANYA BETTRIDGE
LEFT: The Minto Fire Department’s Twitter feed gets creative with popular images such as a pumpkin spice latte to grab people’s attention.
ABOVE: Minto Fire’s administrative co-ordinator Callise Foerter taps into her marketing background to generate interest in the department’s public-education campaigns and social media accounts.
Ashift is happening in the required skill sets of fire-service personnel: firefighters need to be more high-tech than ever, and non-suppression personnel are moving up the ranks. The fire-breathing dragon of the past is long gone, replaced by new challenges such as lightweight construction and alternative energy sources.
But there is also a new dragon slayer in town, one with a keyboard mightier than any sword, one who has the ability to do what fire services have struggled to do for decades: get people’s attention.
From social media messages to buzzwords, hip hashtags and snazzy slogans, the new firefighter is essentially a marketing guru with an eye for opportunity and an ear for the community.
The Minto Fire Department in Ontario employs a new dragon slayer – administrative co-ordinator Callise Foerter. Using her marketing background, Foerter is steering the department’s public-education campaigns and social media accounts to draw in the community.
Foerter regularly uses pop-culture references, seasonal graphics and trending hashtags to command attention from the public. An October tweet, depicting a delicious #pumpkin spice latte, gently reminds people to get their chimneys cleaned. Similar to the way private marketing campaigns for fashion brands or beer companies use humour or visuals of people having fun – often unrelated to the actual brand – Foerter uses popular imagery or incentives such as a prize to draw in her audience before linking to a fire-safety message.
Foerter and Minto Fire Chief Chris Harrow discuss the incorporation of marketing into the fire department, particularly through social media and connecting with the community.
Q How or why do fire services miss the mark when it comes to communicating to the public, be it during incidents, via social media and/or with their public-education campaigns?
Harrow Consistency. Being on social media and communicating with the public is not a nine-to-five job. It requires us to be on at all hours of the day and even on weekends. We had a tornado strike our community [last] year on the August long weekend. The communications we sent out were the key to a successful community response and awareness of the entire incident.
Foerter From my perspective, the fire service, overall, misses the mark on public education because we don’t cater to the needs or wants of our communities. We think that fire-safety messages are strong enough messages to stand alone, when I believe in actuality the safety message is a secondary message.
We need to go back to basics, and look at fundamental rules of communicating with people. Dale Carnegie’s book How to Win Friends and Influence People outlines commutation rules such as listen to people, make a connection with people, know the kind of person/personality you’re talking to, talk to people about themselves and their interests. We as the fire service need to take
PHOTO COURTESY MINTO FIRE DEPARTMENT
advantage of our position as being the helping hand and get to know our communities. The more you engage with [people],the more inclined they are to engage and respond to you. We need to think more about the various people with whom we’re communicating and less about ourselves and our messages.
If, as a fire service, we can build that credibility and rapport with our communities, we are more apt to get positive responses. The community will rally around us and support our organization because they will feel we genuinely care about their well being. I don’t know if we should be called public educators anymore; we’re more relationship co-ordinators, or community-investment builders.
Q Can you describe the shift from traditional fire service-centric communication delivery to the modernized community-centric approach that Minto has adopted?
Harrow We are utilizing the partnerships in both the community and business community to increase the traffic through their stores and associations and increase the awareness of their businesses. In turn, they help us to spread the fire-prevention messaging and awareness of how Minto Fire is a great community partner. The best part for us is the fact that it costs us minimal dollars and very little staff time so our firefighters are not overtaxed with work.
Foerter To reiterate, we’re shifting our focus to look less at the programs and more how we can make material fit the personalities of the people with whom we are communicating. One generic program does not fit the entire community. We need to analyze businesses and the many strategies they employ within not only their marketing departments, but their entire organizations. Many businesses are successful because they have mastered the customer experience; they
Duo-Safety Ladder Corp.
take care of their customers and make them feel valued or important. Satisfied customers create a loyal fan base. As a fire service, we want our community to be loyal to us and participate in our programs.
Walt Disney World is the epitome of family vacations for almost every young family. Why does Disney stay in the top position for family entertainment? Walt Disney’s philosophy is, “You don’t build it for yourself. You know what the people want and you build it for them. Get out there, be willing to listen, and then institutionalize learning and continuous improvement on behalf of your [community].”
Q Chief, what advice would you give your fire-chief colleagues across the country who are looking to create more effective public-engagement strategies?
Harrow Step away from tradition. Hire non-traditional firefighters. Callise is as much a firefighter as our suppression firefighters. She does not respond to calls in trucks, she responds to the public via social media.
Secondly, start seeing the fire department as a business entity. Aspects of the fire department need to be run as a business. We are starting down the road of a new marketing strategy that compliments what we have been doing in public education that we are hopeful will take off. Thinking like a business manager can shed a whole new light on your department and some of the possibilities that are open to us.
Q Callise, what steps do you recommend departments take when it comes to engaging with their communities via social media?
Foerter My steps for starting on social media:
1. Start with one or two networks and post great content regularly
2. Grow your network by engaging with the type of people you want to follow you
3. Be available always. Unfortunately, it’s not a nine-to-five job. I joke that you should have online firefighters who respond online when firefighters respond on the ground, but I’m not really joking.
FIRE LADDERS
4. And my favourite advice from Scott Stratten’s book Unmarketing is if you want to evoke emotion, it’s internal emotion for the reader, not the writer. If someone reads your tweet or blog post, or sees your video, and the only thing they learn is more about you, you’re not evoking emotion. That’s an ad. If you want to persuade people and get them to pass something around, evoke their emotion.
Q Since shifting the approach to a more marketing-savvy style, what results have materialized in Minto?
Harrow Our volunteer and recruitment program has become more successful. The firefighters are able to feel proud of their organization and how well the community responds to them. The entire organization needs to buy into a successful public-education program. The firefighters in the department deserve credit for promoting the program and being out in their home communities.
Foerter Our department has reaped many benefits from our new approach to public education, including:
• Increased awareness of our organization and members.
• Increased attendance by both our firefighters and our community members at public-education programs and events.
• Increased community engagement by both our business community and our residents.
• Increased rapport with our municipal council.
• Influx of volunteers signing up to become part of our department.
• Increased retention of our volunteers.
• Influx of dollars to our training, public-education and equipment divisions.
• A heightened profile of our organization in the community.
BY DAVE BALDING Fire chief, Golden, B.C.
TFIRELINES
Are we losing chiefs in a paper jungle?
he demands on volunteer or paid-on-call firefighters just seem to keep ratcheting upwards. The results are better-trained, highly competent firefighters who are able to respond to myriad types of emergencies. If there is a downside to this change, it’s the increased demand on members’ time and the consequent effect on recruitment and retention.
Fire-service leaders are also experiencing more demands on their time. Documentation is now such an essential aspect of managing a fire department – whether it’s recording training and performance evaluations, incident responses or interactions with members. Personnel intake is not, and shouldn’t be, as simple as it once was. When I joined the fire service I completed a one-page application and I was handed a pager, a fire-hall key and issued turnout gear; that was all I needed to respond to calls on the tailboard of the engine. Becoming a member of our fire department is now a multi-step process designed to attract the right individuals, integrate them with the membership and provide some fundamental training before they respond on our rigs. Years ago we had never heard of standard operating guidelines (or procedures) – now we implement them, ensure our members are conversant with them and modify them as warranted. These guidelines are intended to be living documents that reflect the way our departments do business.
.
My point is that it’s becoming increasingly difficult for a volunteer fire chief to hold down a paying job and run a fire department in his or her after hours. Don’t get me wrong, these changes in the chief’s office are healthy – greater accountability, accurately tracking training and other elements of the department, and refined recruiting procedures, to name a few. However, I also believe that chief officers in volunteer positions need some help with the ever-increasing administrative demands placed on them.
co-ordinator and, perhaps, bylaw enforcement. I find this to be a forward-thinking model, however, it is not without its challenges. If there is a large-scale event, a fire chief would find it difficult to act as both an incident commander on-scene and also an emergency co-ordinator who is commonly found in the emergency operations centre.
We recruit volunteers for fire fighting, but what’s stopping us from recruiting volunteers to assist with administrative support? Not everyone is cut out to be an emergency responder, but there may be folks in your community who may be willing to help in other ways. Further, firefighters must be able to respond promptly at any time of day, whereas data entry and other clerical tasks can be done at the volunteer’s convenience.
Some authorities having jurisdiction – regional districts in British Columbia for example – have recognized the challenges faced by the chiefs in their rural departments and moved to hire regional fire chiefs or protective-service managers. These individuals support their jurisdictions by guiding several departments in the regions and representing their concerns at the regional board level. Finance-department staff at the regional level may also be a resource for departments by helping with budget preparations and looking after accounts payable.
. . it’s becoming increasingly difficult for a volunteer fire chief to hold down a paying job and run a fire department in his or her after-hours. ‘‘ ’’
Many fire departments are fortunate to have sufficient budgets to hire a full-time fire chief, although that certainly does not mean all the work is easily done. We haven’t even mentioned operating and capital budgets, fire underwriter surveys and a host of other required work. In fact, I don’t know a full-time fire chief who works only 40 hours a week. There are other options to consider; for example some communities hire a part-time fire chief, or, to get someone in the office on a full-time basis, combine roles such as fire chief, emergency-program
Dave Balding joined the fire service in 1985 and is now fire chief in Golden, B.C. Contact Dave at dave.balding@golden.ca and follow him on Twitter at @FireChiefDaveB
As with any aspect of the fire service, if the current model is untenable I see three options. First, we can pay to help the situation; that may mean hiring paid-on-call or career firefighters during a shortage of volunteers or hiring a fire chief for various administrative functions. The second, and more unsavoury option in the eyes of the fire service (possibly because we are doers and helpers who tend not to shrink away from a challenge), is a reduction in service level. The third option requires community members to step up and help.
We are incredibly fortunate to have many fire-service leaders who are so committed to making it all work for their departments and their communities. As with firefighters or officers at any level, however, chiefs need support. The last thing any emergency service organization wants is an overburdened leader wondering, “Did I sign up for this?” If your organization is mired in an administrative nightmare, you may want to consider one of those three options.
Mental-health nightmare
A fire chief’s frustrating journey to receive treatment and restore wellbeing
By BERNIE VAN TIGHEM
There is a sort of cliché that Americans and many Canadians say to returning military: “Thank you for your service.” Some soldiers appreciate it; many hate it because they figure that it’s easy to say but doesn’t begin to reflect an understanding of what they’ve been through. I have been thanked for my service when I have told people that I am a firefighter; while it makes me proud to hear, these are my thoughts about this phrase.
Over almost 30 years, Bernie Van Tighem has dealt with the effects of undiagnosed post-traumatic stress; he has sought treatment, but he received little support, until recently.
I have been a firefighter and emergency medical technician for 30 years. I started as a volunteer firefighter and ambulance technician in Manitoba. It didn’t take me long to realize that I had found what I was meant to do. The early ’80s in southeastern Manitoba were a great time and place to be a firefighter. We had an oil patch with few safety regulations – that meant fires and lots of calls. It was exciting and active, and I loved it. I soon realized I had much more to offer. I took extra training; I even signed up to join the local volunteer ambulance group (the first dual member in the area) and I applied and was accepted for a one-year program at the Manitoba Fire College. This was what I was meant to do and I was going to be the best I could be. This is also where I met the love of my life but I had to chase her to Alberta before she realized I was serious. When we married in 1988, it was the beginning of a partnership I am sure she might not have signed up for had she known, but she is the reason why I still walk this Earth, whether she knows it or not.
My battle with mental-health issues began early in my career but I didn’t realize it until later. I attended a horrific train derailment on May 4, 1987, in which two people were roasted alive; I responded to the early morning tones and immediately the difficulty of the call became apparent.
The fog was so thick I had to feel my way from the house to my truck and the two-block drive to the fire hall took several minutes. Upon arriving I found the management team sending apparatuses to a reported train derailment east of town to each of the four or five crossings in town. I was on the last truck sent out and we headed to the west crossing, opposite the direction we were dispatched, just to close the loop. It was looking like a false alarm. We arrived at the intersection just west of the train crossing on the TransCanada as the sun was starting to lighten the area, but the fog was still as thick as soup. We couldn’t see a thing. Our officer reported back there was no sign of a derailment but as we turned onto the highway to return to the hall it became apparent we had found it.
Railcars were every which way, sideways and on end; there was a glow of intense fire as far as I could see out the windscreen of the rescue van. I could feel the heat as I left the rescue van. We had no pump, hoses or water; extinguishers would be useless. We had notified command and resources were on their way. As the fog lifted we got a better look. Railcars tossed everywhere, fire in the ditch appeared to be burning diesel but there were no head-end engines to be seen. The engine arrived, we got things going, hoses laid out, water supply established; size-up showed no dangerous goods, which was a relief but then the engineer arrived, having walked back from where the engines finally managed to stop and said those fateful words, “Are the guys in the truck alive?”
What truck? We began to search and found under a potash car in the southwest ditch the remains of a B-train. When we got the fire knocked down I was in the crew wading up to our waists to approach the tractor cab and it will forever live in my mind. The cab was split open, one man in his seat, still belted, suspended over the fire, roasted and charred beyond comprehension. The other, out of his seat, floating in what had been burning diesel, swollen and split like a hot dog; I helped pick up the pieces. Both occupants had been charred or boiled alive. We manually searched the water in the ditches for their missing appendages. We placed them and their bits into body bags. We went for lunch. We were somber.
In those days we didn’t debrief. We sucked it up and moved on. My trip into a mental-health nightmare had begun, and I had no clue.
I moved to a large city fire department in Alberta in 1988. I also worked part time for a neighbouring small-town service that did both fire and ambulance. We serviced a large area including a foothills Indian reserve. I responded to several attempted murders and suicides and at least one murder. I was at an attempted suicide call, which resulted from a sexual assault to a minor, at which I was called upon to assist an RCMP member who was fighting an assailant for control of his firearm. The assailant was the father of our patient; he had been abusing her and she had tried to overdose. We didn’t like him very much nor he us. We got away, transported our patient and left the RCMP to manage the situation as they do so well.
Another ambulance call I attended involved responding when my partner was already on scene for a person whose head had been crushed by a log. She was covered in his blood attempting CPR, screaming for my assistance. He was suffering from injuries incompatible with life. In the end she was more my patient than he was. I was not ready for that. In the city it was actually less stressful; we had many more people to manage the calls and it was almost a break from the volunteer gig. Almost.
One night in the city, our captain alerted us to an unfolding tragedy on the other side of town. We sat around the radio all night. The department was moving crews in for relief; at one point it seemed like we might be called next. We weren’t but we got to listen to our friend die that night – senior firefighter Morley James cut down in the prime of his career by a murderous arsonist. I went home and didn’t talk about it – as fire fighters do. My wife woke me later and gave me heck about that. From then on, I was supposed to talk with her about these calls. I began sharing more, but not all – I felt I had to shelter her from the bad (I still do). But she knew; and she was supportive, and that helped beyond measure.
Of course there were many more calls with both departments, some bad, some worse. Some calls managed to impact the whole family. One summer day as I was returning to my small town from a shift in the city, we were paged to a drowning of one of our dispatchers. I responded in the first unit; the other crew member with me
was her husband. He was a captain on our department and she was my wife’s good friend. Marilyn Skene passed that day in a dive training accident with other members of the department present. There was a three-day body recovery and it was very hard on us, while my paid department supported my part-time department with its dive team. After this call I attended my first peer debriefing; I don’t know if it helped, it was more like the crying together for three days with my mates that really released me from the suffering.
I began to develop anger issues and I talked myself into believing I needed a change. I quit the career department and we moved to another small town so I could instruct at the provincial fire training school. It was a good move, but while there I had a bit of a breakdown due to additional stress from a family tragedy. This was confusing and very frightening and I went for help. I ended up being diagnosed with severe depression and anxiety as a result of untreated PTSD; I dreamt weekly about a train derailment. Who would have thought that would be an issue?
I received no treatment for PTSD but I did get medicated. My trip into a mental-health nightmare continued. The many traumas I was exposed to over my career were coming out. I was not trained properly to deal with my reactions and now they affected me and my family.
I have very few memories of a lot of the events in my life; PTSD has stolen them from me. My wife has to do more, as I find myself unable to manage many issues. My wife has been my rock, even though I didn’t share everything. I think she knew and supported – it helped. And I still had no clue.
My next move was to Yellowknife, while still not being treated for PTSD. I had antidepressants and talk therapy but that was it. In Yellowknife I became a member of Yellowknife Fire Rescue and then two brother firefighters were killed in a shed fire – Kevin Olson, 10 days on the job, and my good friend Cyril Fyfe, with more than 18 years. I was angry. Confused. I had no concentration and therefore no memory. I was unable to carry on and so I left, following a pattern I had not yet consciously noticed, caused by my response to untreated PTSD.
I moved to the Kootenays in British Columbia where I had a job as a regional co-ordinator of fire and emergency services. That job lasted less than two years before I had another breakdown. I found I could
cope well as long as there was no stress. No stress? Where does one find that? By this time my wife and I had raised two awesome girls, in spite of their dad’s problems. I still received no treatment for PTSD but remained medicated. My trip into a mental-health nightmare was not over, and I still had no clue.
- - -
I find myself fire chief in a small-town department. The chief in these departments is first on scene for every call; it is a stressful situation – always on call with few days off. Many calls and events conspired to cause me more stress and it began again. I have no concentration, irritability, no memory, inappropriate stress reactions, anger and depression. I am thinking more and more about those news reports all too often nowadays about firefighters who have taken their lives. I have many reasons not to do the same. In fact, I often find myself thinking about all those reasons when it hits me: they ask you when you call for help if you are thinking of hurting yourself. I say no, but really, maybe I am just reversing that discussion and listing the reasons why I won’t. What happens when I can’t list those reasons . . . ? I call in sick; it’s time to face the monster.
I know I can get better, I know there is help. This is Canada, one of the greatest countries with the best medical system in the world. If any country will take care of its first responders when they need help, this one would. Each Canadian province is set up with government agencies specifically there to help injured workers, are they not?
Only, I soon discover, it’s not as simple as it seems. For me, WorksafeBC is no help; I’m told I have a complex case that does not meet its narrow terms.
I went our local health board. First I was told I had to wait more than a month to see a counsellor. I called and said that would not work, that I was in crisis, and it was pushed forward a couple of weeks. The counsellor I saw did only talk therapy. More delay while I wait to see a psychiatrist. I get in to see a psychiatrist and find out that yes, the therapy I requested is what I need but it’s not offered here – maybe I could find it privately, I’m told. In the meanwhile, we’ll prescribe you some additional medication. I was gobsmacked.
So, I fired them and went and found my own help.
I’ve found a psychologist in Alberta who can help. My wife, my rock, had a friend who had been assisted and got me the
number; she never stops supporting. I have had a few sessions; we’ve made some changes to my diet and exercise and started on exposure therapy. I had to do it on my own but it finally seems to be working. I have run out of insurance money and hope to keep going somehow. I’m still off work. Longterm disability pays a fraction of my wage.
For those of you with a peer facing these issues, it’s important to stay in touch. Don’t just invite them to the occasional function –you need to check in every once in a while, just drop a line. It doesn’t have to be much but PTSD sufferers need to have that reassurance. If it were not for the support from my peers in the Fire Chiefs’ Association of BC (FCABC) checking in on me, I would have felt like I had been abandoned.
I recognize we have a long way to go in emergency services in recognizing and caring for our peers with regard to mental-health issues. I have been robbed of my memories, my family has been robbed of a husband and father – PTSD doesn’t just affect the responder.
We need to make sure we take care of the responder with PTSD the same way we do the responder who slips a disc or
fall through a floor. It’s just an injury. I am giving a presentation on the topic at the FCABC conference in Richmond in June. Maybe this will be my new career.
PTSD awareness is at an all-time high. Alberta has presumptive legislation now, as does Manitoba. New Brunswick and Ontario may be on the way. A study out of the University of British Columbia found that emergency personnel such as doctors, nurses, paramedics and firefighters experience post-traumatic stress at twice the rate of the average population. But the resources for the firefighter in Anytown, Canada, are not defined and easy to access. We need an overriding framework, something driven by one agency, such as the Government of Canada or the Canadian Association of Fire Chiefs in partnership with the provincial associations to identify treatment modalities – who offers what and where. And, most importantly, how to identify those needing help, and how to get that help to them. We need each province to recognize that police, fire, EMS, prison guards, dispatchers and the like are more likely to suffer from PTSD, and that it needs to be presumed to be caused by their work.
We need (as I am now finding out) to show everyone how to be more resistant to developing PTSD. The Road to Mental Readiness (R2MR) program (recently adopted by the Ontario Association of Fire Chiefs) needs to be delivered to every first responder. We need to not only change the conversation, we need to change the actions. We need to eliminate the stigmas associated with mental-health issues. Stigma keeps sufferers from admitting a problem. Stigma keeps sufferers from getting help. Stigma kills first responders.
We need to recognize in our training and response that we see things people are not meant to see. We can be taught to manage that and we can actually develop post-traumatic growth instead of post-traumatic stress. Imagine that, responders who become more resilient the more difficult the challenges they face.
We can get there, and doing so would truly be a thank you for your service.
Bernie Van Tighem is the director of Fire Rescue and Emergency Services in Elkford, B.C. Contact him at fyrfytr@gmail.com and follow him on Twitter @VE7BVT
BY GORD SCHREINER Fire chief, Comox, B.C.
LSTOPBAD
Develop recruits into great firefighters
ook at any great and successful organization and you will find behind it a great team. The fire service has always been good at developing solid teams (brotherhood) but we shouldn’t take this for granted. Building and maintaining a team requires a lot of hard work and constant efforts.
Of course any team will have stronger performers and weaker performers. Team leaders need to understand the awesome power of their teams and figure out how to best use individual skills while accomplishing team goals. Team leaders must know how to lift up a member of the team while calming down another. Fire-service customers expect that when the team arrives members will know what to do and how to do it safely and effectively. Most would agree our No. 1 asset is the people in our fire departments regardless of their tenures.
I recently chatted with a young recruit from another fire department who was training at our centre. His training weekend had just ended and I asked him how it went. He said, “Well chief, the training was excellent but more importantly I was so surprised, amazed and inspired by how your firefighters here treated me. They treated me better than they do at my own station. I felt more welcomed in your station than I do in my own station where I have been for over a year. Nobody talked down to me and I felt respected.”
I was intrigued by these comments (although it is not the first time I have heard similar sentiments) and we chatted some more. He went on to say that at his station recruits are often patronized, excluded from participating in department functions, and don’t receive fire-department clothing. The recruits are not made to feel like a part of the team until their basic training is completed.
recruits right from day 1 by offering them a ton of training over and above the National Fire Protection Association (NFPA 1001/2) firefighter training they receive at the Comox Fire Training Centre. Our department has even sent groups of recruits to conferences to see trade shows and listen to leaders in our industry. We give new members many of the same rights and privileges enjoyed by our regular firefighters.
Proper training is very important to us, but we also want our team members to be great citizens in our community and great members of our team. We want recruits to develop into nothing less than awesome firefighters. In my world, an awesome firefighter is not just well trained but also well balanced and possesses great personal values. Great firefighters must have a high level of commitment and dedication, and they must be nice. We ask recruits to assist us with our many public-education programs and events including our youth program and smoke-alarm program. We make all firefighters look and feel like an important part of our team right from their first day. We encourage all of our firefighters, new and old, to get involved in all that we do. Are we doing it right or wrong? I would argue we are doing it right, and we have a department full of great new and old firefighters as proof. I make a point each week of checking in with all our people to see how they are doing. Is the department meeting their needs? Do
In my world, an awesome firefighter is not just well trained but also well balanced . . . ‘‘ ’’
It made me sad to hear this. At our station we try to integrate our recruits into our team as quickly as possible; we give them clothing so they look as though they are on our team, and we treat them with the same respect we have for each other. We include recruits in almost everything we do, and even let them come with us on some runs as observers. We want recruits to be and feel like a part of our fire family. Further, we appoint an individual mentor to all new members to help them feel comfortable asking questions and to help them grow as firefighters. We challenge and support
Gord Schreiner joined the fire service in 1975 and is a full-time fire chief in Comox, B.C., where he also manages the Comox Fire Training Centre. He is a structural protection specialist with the Office of the Fire Commissioner and worked at the 2010 Winter Olympics as a venue commander. Contact him at firehall@comox.ca and follow him on Twitter at @comoxfire
they have any questions? I also try to ask a question or two about their families and the other parts of their lives. Teams work much better when members care about each other.
When a new person joins your team, you have an opportunity to set him or her on the right path for both team success and personal success. If a department can develop its newest members into great team players it stands to reason that it will have a great team. Do not forget to keep checking in with your existing team members to ensure they are doing well and their needs are being met.
Managing a fire department is all about managing people; if we get this right the rest will fall into place. Our team, while not perfect, is thriving and so are the individuals. We have a high turnover amongst our paid-on-call staff, but we embrace the challenge of recruiting and building new members.
TRAINER’SCORNER
Train recruits with integrity
By ED BROUWER
It’s a new year and a new batch of recruits. I have the pleasure of instructing a lot of very able and smart men and women. But, to be honest with you, there will be a few recruits this year who will simply be head and shoulders above everyone else; they don’t just do things, they do them incredibly well. Not all recruits are created equal, and recognizing that truth early on will help you in the long haul.
As a training officer you should face this new year with realistic expectations. Yes, we hope all recruits will do well, but you will have some who just won’t cut it, and that is perfectly fine. Better to lose them during rookie training than in a critical fire situation.
The older I get the less tolerant I am of things and attitudes that rob us of our ability to instill confidence in our recruits. It takes hard work and commitment to succeed (survive) as a firefighter. My son Aaron, a firefighter in Prince George, B.C., says, “Survival is the only benchmark of success for a firefighter.”
I am aware of several fire departments that are steering away from any training that could end in a pass or fail scenario. For those departments, it is all about participation: they are just happy to have people show up. In my opinion, this is wrong: we must not lower the bar; we should, in fact, raise it – make becoming a firefighter difficult, make it challenging, and you will have a higher percentage of success.
I have been accused of setting up recruits to fail; perhaps it is so. I believe we learn from our mistakes, not our successes. So if we don’t provide a safe place for people to make mistakes, how will they learn what not to do? I appreciate people who participate, but a participation certificate isn’t worth the paper on which it’s printed. I worked hard for my NFPA 1001 certification and it hangs framed proudly above my desk.
If you are training with integrity, you will be called on to say seven words that are seen as insensitive by today’s thin-skinned generation: “No, that is wrong. Do it again.”
Is your training program healthy? Do your members have an accurate picture of themselves? Have they, as individuals, learned: “This is what I excel at; this is what I’m terrible at; this is where I sometimes have difficulties; this is where I’m confident”?
Before you get offended, consider this question: would you enter a burning building with every single one of your fellow firefighters? I didn’t think so.
Reality check: certain members are better in SCBA than others. Some members may have participated in the classroom setting, but are not well suited to being in the entry team or rapid intervention team.
Self-esteem and confidence can only arise out of an
Instructors who challenge recruits physically and mentally during their training will find that they turn out higher numbers of successful candidates.
Recruits, as individuals, should learn the areas of fire fighting in which they excel, and the areas in which they need work.
PHOTOS BY MARIA CHURCH
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accurate and objective sense of reality –this includes reality about oneself and others. Be aware you will have recruits this year who come from programs in which students get points for coming in first, last, and every place in between. These recruits may have been praised, regardless of whether or not they deserve it, no matter if they hit a home run or made the error that lost the game for their team. That is, if they even keep score at all.
Social media today offers lots of opportunities for people to like things, but I think it is unrealistic not to have a dislike button. I work hard at providing a training environment that pushes, and sometimes drags firefighters to strive for excellence. It is not important that I am liked; I may not particularly like all of them either.
I provide opportunities for firefighters to learn problem-solving skills. I build a team of men and women who, out of respect for each other’s strengths and weaknesses, work together at getting the job done.
As the training officer addressing the rookie class, I announce at the first meeting that there will be skill tests and written exams. I give the students a list of topics and lay out a time frame in which I expect these topics to be covered. The recruits know from the get-go that some will be cut and that teamwork, character and commitment to excellence are valued.
One thing recruits need to learn is how to put on their PPE; we teach them about bunker pants, bunker boots, bunker jackets, gloves, balaclavas and helmets. Normally I get the firefighters to set their gear in front of them and stand in a semicircle facing me. I take out my watch as if I’m going to time them and then shout, “Put on your PPE!” I really don’t care about their speed – that will come with practice and they will figure out the order in short time. I’m watching for something else altogether. When I see one or two are close to being done I look at my watch and shout, “Stop! Take it off and do it again!” Again as one or two get close I yell, “Stop! Take it off and do it again!” You can see the frustration growing; several firefighters will look around to see what others are doing, hoping it isn’t their fault they are having to do this again, and again. But eventually I see what I am looking for: one firefighter will reach over and help another with his or her gear. Seeing that I shout, “Stop!” I hear the odd groan but I continue
by saying, “Good job, take it off and put it away for now.” I explain that I was looking for teamwork, which in my book is of paramount importance in the fire service.
American philosopher John Dewey said, “Failure is instructive. The person who really thinks learns quite as much from his failures as from his successes.”
Do not give false flattery – be brutally honest – it may very well save a life.
Although I expect a lot from our newbies, I give them permission to make mistakes, to fail at some things. I often quote Albert Einstein: “Anyone who has never made a mistake has never tried anything new.”
And being a bit of a cowboy I understand the western logic of the saying good judgment comes from experience and experience comes from poor judgment.
We must develop in recruits a sense to make good decisions and choices. Set the bar high for your recruits. Keep your recruit training time to a six-month minimum and a 12-month max. I heard about a department that kept its rookies training for three years; that, in my opinion, is way too long for individuals to be left at the hall, last on the truck and deemed a newbie. Make the goals clear and obtainable. And above all, do not give false flattery – be brutally honest – it may very well save a life.
And please do not hand out participation awards. Keep it real and respectful to the professionalism of the Canadian fire services. On the fire ground, where it counts, the recruits very seldom rise to the occasion, but they do default to their training.
As always, train as though lives depend on it, because they do.
Ed Brouwer is the chief instructor for Canwest Fire in Osoyoos, B.C., and training officer for Greenwood Fire and Rescue. Ed has written Trainer’s Corner for 14 of his 27 years in the fire service. Contact Ed at ebrouwer@canwestfire.org
BY LYLE QUAN
Harness the strength of teams
After retiring as fire chief for the City of Waterloo, Ont., I developed Fire Officer III and IV programs for the Ontario Fire College, and have the pleasure of teaching the programs at the college and to Lakeland Emergency Training Centre, in Vermilion, Alta. I am also finalizing plans to teach in Nova Scotia.
Fire-officer instructing along with my consulting work has led to requests for me to deliver one-day team development and leadership workshops, which has been both an honour and a true challenge; an honour because it gives me the opportunity to share what I’ve learned about team development and leadership, and a challenge because I’m finding it difficult to share all of this information in one day.
The following two books can help leaders understand why teams win and how they can keep their teams focused on learning strategically.
The first book Why Teams Win by Dr. Saul L. Miller is a great read about how strong, focused leadership translates into the development of strong, focused teams. Miller introduces several points for leaders: you need to give your team a sense of purpose by introducing a meaningful goal; you need unearth the talent within or develop it; get commitment from the team; offer the opportunity to give and receive constructive feedback, and build confidence in your team.
In order to accomplish all of the previous points, the author discusses how he has studied and worked with other organizations and teams to find a balance between leadership and letting go. Letting go does not mean walking away; it means having confidence in your people and confidence in yourself as an effective leader. Confidence is accomplished through clear communication of goals, expectations and benefits of the plan to everyone, and by paying attention to detail.
concepts and takes them to another level. I found this book hard to put down.
What is strategic learning? Simply put: to be strategic you need to plan ahead, therefore strategic learning is all about planning and embracing the age-old concept of learning as a lifelong journey. Strategic learning is for everyone in a fire-service organization. One of my past mentors once told me that his goal was to put himself out of a job. He didn’t want to lose his job, he wanted to prepare the organization and his people for his eventual departure. And that is being strategic.
Strategic learning is also about planning for and adapting to change. If we in the fire service do not see the changes coming and plan for how we will meet them, then we may find ourselves failing to meet the needs of our people and the communities we serve.
So how do we stay ahead of the curve? We analyze customer and staff needs for today and project how we can meet those needs in the future. However, analyzing needs doesn’t mean creating a huge databank of information; at least not until you know what you must measure. As Pietersen notes, “To measure everything is to measure nothing.” So maybe the better question is to ask what will happen if your department stops doing something or introduces a new program?
Openly sharing your vision and the needs of the team creates commitment by cultivating belief and trust in the leadership. ‘‘ ’’
Openly sharing your vision and the needs of the team creates commitment by cultivating belief and trust in the leadership. Without this belief, people are less willing to invest themselves fully and expend the effort necessary to make things happen.
Chapter 12 of Miller’s book offers nine team insight exercises that are well worth trying. These exercises involve reflection, overcoming inertia, leadership for all and more. I strongly recommend that you look at the exercises and use them to your team’s advantage.
The second book Strategic Learning by William Pietersen is a true companion to Miller’s book because it embraces many of Miller’s
Lyle Quan is the retired fire chief of Waterloo Fire Rescue in Ontario. He has a business degree in emergency services and a degree in adult education. Lyle is teaching the Fire Officer III and IV programs for the Ontario Fire College. Email Lyle at lpqsolutions@bell.net and follow Lyle on Twitter at @LyleQuan
One of Pietersen’s key points about leadership and team development is that, “If the CEO [fire chief] isn’t living and preaching the culture, and isn’t doing it consistently, then it just doesn’t happen.” And, “If you don’t manage the culture, it will manage you. And you can’t delegate culture. As a leader, you are the culture.”
As I’ve said to many of my peers in the fire service, simply reading a book will not make you that super leader, or make your team the best in the world; it’s all about implementing the lessons and recommendations described in the books (or even the course you take). Remember, actions speak louder than words and consistency in how you lead and work with your team is everything.
All the best to you and your team. Why Teams Win by Dr. Saul L. Miller and Strategic Learning by William Pietersen, can both be purchased through FirehallBookstore.com.
BACKtoBASICS
Engine company ops –the transitional fire attack
BY MARK VAN DER FEYST
The transitional fire attack is a relatively new tactic by name, but some of its practices have been around for many years. This tactic gained traction in the last two years as a result of the studies completed by the National Institute of Standards and Technology (NIST) and Underwriters’ Laboratories (UL) in New York and Chicago. The studies were conducted to show the science behind modern-day fires and the need to adapt tactics.
Life safety or rescue is still the No. 1 priority. The transitional fire attack does not remove this fire-ground priority and actually allows for rescues to be made with intensive fire or heat showing in or nearby the location of the occupants.
Many people in the fire service who read the data and the report from the UL/NIST study come away with misunderstandings: the belief that a transitional fire attack is a replacement for the interior attack; and the assumption that incorporating the tactic requires a fire department to become a defensive operational unit only. In fact, the opposite is true. The transitional fire attack is a supplement to the interior attack and by incorporating the tactic, a fire department can be both defensive and offensive.
Why use the transitional fire attack? Is it because fires are hotter than they were 20 years ago? The answer is no – fires are not hotter today than they were 20 years ago. A fire’s heat-release rate is what has changed. Fires today release energy and reach extreme temperatures much more quickly than before due to the petro-chemicals used to produce everyday products and furnishings. These chemicals burn with higher and faster heat release rates (HRR).
When determining litres per minute or gallons per minute of water needed at the scene, firefighters should be looking at HRR and not British Thermal Units (BTUs). BTU is a measurement of temperature and not the release of heat. To fight fires, crews require enough water to overcome the HRR that is present rather than the temperature within that compartment. A transitional fire attack is one of the ways firefighters can overcome the quick and high buildup of the HRR.
The transitional fire attack works best when crews observe a self-venting fire from a window, and have the report of occupants still inside or instructions to conduct a primary search as well as suppress the fire. The key factor for this tactic to work is the size-up or 360-degree walk around. It is imperative that the first-arriving officer with the first-arriving unit complete a walk around to size-up the fire and the building.
During the size-up, the officer must determine if the fire vent is limited (contained to the interior) or self-venting. In photo 2, the fire is self-venting – it is not contained to the interior. This situation
Photo 1: A firefighter aims the nozzle at the ceiling of the room directly over the fire to create a sprinkler-head discharge within that room.
PHOTOS BY MARK VAN DER FEYST
would allow for a transitional fire attack.
Once the decision is made, the attack line is pulled off, flaked out, charged and then readied for water application from the outside. A firefighter aims the nozzle – on a straight-stream pattern or with a smooth-bore nozzle – to create a stream of water directly up to the ceiling of the room so as to create a sprinkler-head discharge within that room (see photo 1).
Aim the stream of water at the ceiling directly above the fire, and maintain a static motion for about 10 seconds. The stream of water should not move in a circular fashion or up and down as firefighters naturally want to do – it has to stay static, similar to a sprinkler head. Creating a narrow, static stream avoids blocking the vent opening of the window to allow the steam and hot gases to flow out. The attack maintains the bi-directional flow path already established at that window so that it works for the firefighters and not against them.
Once water is applied for about 10 seconds, firefighters then make their way into the building to aggressively suppress the fire from inside and perform any necessary rescues.
The UL/NIST studies show that the temperature reductions gained by the transitional attack are significant – so much so that occupants near the fire room, in the hallway, in other rooms, or on another floor are going to experience a temperature drop of about 50 per cent or more than they would had a traditional attack method been used. Temperature reductions increase the odds of occupant survival and also ease the path for firefighters to enter with the attack line to suppress the remaining fire.
There are two ways to approach this tactic – use the same hoseline for the exterior water application and interior attack, or use two separate hoselines, one for the exterior water application and the other for the interior attack. Depending on the size of the building and the location of the fire, using two lines may cut down the time it takes to move the line from the outside to the inside.
The transitional-attack tactic works only when it has been practised on the training ground; it is not to be used for the first time during a real call.
Mark van der Feyst has been in the fire service since 1999 and is a full-time firefighter in Ontario. Mark teaches in Canada, the United States and India. He is also the lead author of Residential Fire Rescue.
Email Mark at Mark@FireStarTraining.com
Photo 2: The transitional fire attack works best when a fire is self-venting from a window, and firefighters have instructions to conduct a primary search and/or suppress the fire from inside.
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TRUCKTECH Maintaining fire-truck ergonomics
By CHRIS DENNIS
Firefighters may be injured while performing actions for which they have been trained, but injuries while getting on or off the rig or while removing a piece of equipment can be avoided. Understanding a fire truck’s ergonomic features and their maintenance can help prevent unnecessary injuries.
Firefighters are a health- and safety-driven group so fire trucks generally include steps, grab handles, fall-arrest points, tailboards and elevated device platforms. I have seen many custom and commercial-built fire trucks over the years and am continuously blown away with new gidgits and gadgets and how they are properly stored on the apparatus.
■ GRAB HANDLES
In Ontario, occupational health and safety guidance notes for prevention of falls from apparatus say that employers should take every reasonable precaution to protect firefighters from the hazard of falls, including on fire apparatuses. It states, “. . . equip fire trucks with sufficient anti-slip handle-holds to allow firefighters to use the position known as the three-point contact method when entering or exiting the cab.”
This means firefighters should always have three points of the body in contact with the truck while climbing up into or down from the cab. Photo 1 shows a firefighter who has two hands and one foot firmly grasping or standing on the truck.
Photo 2 shows a good grab handle on a typical fire truck. All handles are secured to the body of the cab or apparatus by brackets, sometimes called stanchions ends. These ends are made of metal products, which means they are prone to corrosion. In previous columns I have warned about the effects of corrosion on trucks, especially when brine and dissimilar metals are involved. NFPA 1901 says, “Corrosion protection commonly known as undercoating might be advantageous.”
Grab handles can erode. But corrosion is hard to spot because it usually occurs on the backsides of handles rather than forming on the visible section. A corroded handle splits open and weakens and breaks the anchor bracket that is attached to the truck body. The breaks usually happen when firefighters firmly grasp the handles to pull themselves up onto the steps, cab areas or apparatus bodies.
Photo 2 shows where the rounded handle slips securely into the anchor bracket. There is no way to stop corrosive slurry from sliding down the handle into the anchor, where it sits and festers. The result is a galvanic corrosive reaction that, similar to ice, pushes on the metal until it splits and cracks. When a firefighter puts his or her weight on the handle, the mount bracket will break away, causing a fall.
To help prevent a dangerous-handle scenario, be sure that when trucks are washed, all grab handles are cleaned as well and inspected all the way around. At Vaughan Fire & Rescue Service we have added dielectric grease to the anchor-bracket areas and drilled holes in the bottoms to allow slurry and water to run back out before they need
Firefighters should always have three points of their bodies in contact with the fire truck, such as two hands and one foot firmly grasping or standing on the rig.
All grab handles are secured to the body of the cab or apparatus by metal brackets, which are prone to corrosion.
One-piece handles have fewer failures from corrosion, but these, too, must be inspected where they bolt to the equipment.
The cab steps on both custom and commercial chassis see a lot of foot traffic and must be inspected during regular truck checks.
PHOTO 2
PHOTO 3
PHOTO 4
PHOTO 1
PHOTOS BY CHRIS DENNIS
TRUCKCHECKS
replacement. We previously siliconed the grab handle to the anchor as well, but have found it seals in what corrosive slurry does get in, and so the handles fail quicker. If a truck’s handles are designed as single, smooth welded components then the failures are not so bad (see photo 3 of a one-piece handle), but these, too, must be inspected where they bolt to the equipment. If bolts are not stainless, stress and corrosion may cause them to break away as well.
A truck’s rear tailboards, ladder turn-table access areas, side pump-panel steps, cab steps, walkways and protective side railings are all areas created for three-point contact, and all require inspection and maintenance. The best line of defence is regular washing and drying. If there is stick-on skid material, be sure it is well fastened down and is not torn, which can be a tripping hazard. The steps to the cab as well as tailboards, folding steps and body climbing points are all specified in the NFPA 1901 guidelines. The standard strongly recommends that chassis and apparatus manufactures be consulted concerning available alternatives to ensure crew access is as ergonomically convenient and as safe as possible. It also says step size and placement should ensure at least 175 millimetres to 200 millimetres (seven to eight inches) of a firefighter’s boot is supported.
Both commercial and custom trucks can be built to NFPA’s standards. Commercial fire truck builds, however, are not standard and so must be built to a spec in order to meet some of the 1901 requirements. Most custom fire truck builders such as Pierce, Spartan, Smeal, Rosenbauer and ERV chassis all make 1901 a standard build spec when they create an NFPA-compliant rig. Ask the manufacturer for clarification if you are building to an ergonomic guideline as well.
Cab steps need to be inspected during regular truck checks (see photo 4 of cab steps). The steps on both custom and commercial chassis see a lot of foot traffic, especially if it is a busy hall and a busy rig. Check all welds and anchor points and ensure any anti-slip surfaces are completely intact. All snow, ice and mud should be washed away to prevent slips coming out or climbing back into the cab. The same is true for tailboards and side-step or side-board access points. Use extra caution during cold months for side-step or side-board platforms where firefighters stand, especially if they are under a fire pump discharge or intake area. Ice builds up quickly and can be very dangerous on the ground as well as the body step points. Three points of contact are imperative. If a firefighter’s foot slips he can at least hold onto grab handles.
■ HOSE-LOAD ERGONOMICS
Depending on the spec, a rig may be equipped with a pre-connected transverse fire hose load or maybe a preconnect rear-access hose load, a booster real, dead loads, pre-connected exposure load, or even the simple length of hose hanging out of the back to hook to a hydrant. These hose areas all have to be inspected and maintained, and in these cases, dirt is the biggest issue. Washing and drying these hose-load areas make it safe to access the hose itself.
There are many ways to pack a hose load and every department has a method of doing so to ensure that the line can be quickly and safely deployed. Climbing up on the truck to pull off the hose when the excitement and the adrenaline are all going, is when you would expect there to be an accident. Oddly enough, injury more often occurs when reloading the hose, when firefighters are fatigued and make mistakes.
Steps that flip up or down must be carefully washed and lubricated in the hinge area.
An ergonomic hose loader tray slides in and out of the back of a fire truck so that firefighters can easily and safely access the hose.
The points at which a truck’s ladder components are attached to the body should be inspected for early corrosion.
During an apparatus spec-building process, ergonomics as well as fall prevention should be taken into consideration. Let’s say, for example, you have a custom pumper with a hydrant hit load of 1,000 feet of high volume and a pre-connected 800-foot load of 65-millimetre (2 1/2-foot) hose on top of the apparatus body with access to reload from the sides and the rear. If the truck is equipped with a two-piece solid hose-bed door, both sides have to be opened before the hose can be reloaded. These two half doors are long and can be heavy. Consider pricing out an electrically operated hose-bay door system so firefighters do not have to climb up and fight to get the doors open while still trying to keep three points of contact. The open doors have hinges and so become a form of fall protection so that firefighters with proper PPE can work on top of the hose-bed area to reload.
A tarped hose load is easier to access, however, if the fall-protection component is missing along the sides, and firefighters have no protection unless they are tied off. Climbing up to that point also requires proper steps and handles for firm three-point contact. Some trucks have steps that flip up or down (see photo 5), which must be washed and lubricated in the hinge area. Clean off any lubrication that drips onto the foot rest area with a degreasing soap or agent.
How many times have you followed a highway truck or van body vehicle on the road in the winter months, or down a dirt road and watched all the snow, ice and dirt stick to the back of the truck? The same thing happens with fire trucks. A quick wash of the back does
PHOTO 6
PHOTO 7
PHOTO 5
When rescuing children in ice. There is a need for speed.
• MARSARS ice rescue sleds come pre-rigged, ready for immediate use
• Nearing a victim, empty sled becomes a self-rescue reaching device for victim that can assist in own rescue.
• Faster extraction by sled while minimizing risk of injury to both victim and rescuer
The below time line of “Two boys rescued from Hood Pond” incident takes place at Derry, New Hampshire on November 20th, 2014. Note: Within the first four minutes of immersion one boy struggles to stay afloat.
16:51 - Two Boys fall through soft 1” thick ice. Boy’s cry for help alerts bystander.
16:52 - 911 is called within first minute of boy’s immersion.
16:53 - Dispatch is made for Engine 4 that was returning to Station (3 man crew).
Engine 4 immediately stops; ice rescue suit is retrieved and donned by firefighter en route.
16:54 - Engine 4 responding.
16:55 - Engine 4 on scene. Firefighters observe one immersed boy in the active phase of drowning. With tether line fastened to suit’s back, firefighter crawls 120’ atop/through weak ice and grabs both boys.
16:59 - Both Boys are pulled free from water.
The following article has been reprinted with permission of the New Hampshire Union Leader, Manchester, NH.
DERRY – Two boys who tried to play hockey on a thin film of ice on Hood Pond were rescued by firefighters on Thursday after breaking through the ice, according to a Fire Department press release.
The 12-year-old boys had gone to Hood Park to play street hockey Thursday evening when they decided to venture into the ice. They broke through and, when firefighters arrived after the 911 call, one boy was clinging to the ice while the other was “bobbing in the water struggling to stay afloat,” the release said.
When firefighter Jim Hoffman, who was wearing an ice rescue suit, reached the hole in the ice, the boy in the water was submerged with only one hand above the water, which was about 7 feet deep, the release said.
Hoffman grabbed both boys, and seven men on a line crew began pulling the group to shore until Hoffman became wedged against the ice. While holding a boy in each arm, Hoffman “used his elbows to break himself free which allowed the line crew to drag him to shore. It took all seven men on the line crew to pull Firefighter Hoffman and the boys off, over and through the broken ice,” the release said.
Hoffman suffered cuts and bruises on his back when he got wedged by the ice when the ice cut through and ripped open the back of the ice rescue suit, the release said.
The release said the boys were pulled from the water just
six minutes after the 911 call and were in the water an estimated eight to nine minutes.
“If there had been any delay in response or the rescue, it is likely that at least one of the boys would have submerged under the ice,” the release said.
The boys were taken to a medical center, where they were treated for severe hypothermia. Hoffman sustained cuts and bruises from the force of being dragged backwards across the ice and the back of his suit being ripped open during the rescue. He was treated at the Derry fire station for his injuries, the release said.
Modern Ice Rescue Equipment Minimizes
Marsars file photo
not remove all of the dirt. Go the extra mile and hand wash all steps and re-lube pivot or hinge points. Use liquid soap to wash away the dirt, and use the soap as the lubrication agent. Use caution because, once wet, the truck will be extra slippery with the soap.
Some fire-truck builders take ergonomics to the next level. Smeal uses what is called an ergonomic hose loader (EHL). The EHL tray slides in and out of the back of a fire truck (see photo 6), and brings the hose load down to waist level where it can be safely reloaded. Check out all apparatus builders for custom ergonomics when specing a truck, including switch placement in reference to crew positioning, power up and down cradles for porta tanks, hose-bed door covers, EHLs, air-cylinder deployment, and so on.
■ LADDERS AND PULL-OUT TRAYS
The aerial apparatus, quint, platform, snorkel and so on, all have to be accessible in order for firefighters to operate the equipment. NFPA 1901, chapter 19, speaks to safety and recommends ergonomics for elevated devices such as the ladder (see photo 7). Fabricated ladders or steps also fall under 6-29 in Ontario’s Occupational Health and Safety Act. The points at which the ladder components are attached to the body should be inspected for early corrosion. If deployment sensors are part of the ladder’s design operation, these too can be washed with mild soap and water and rinsed. Newer deployment sensors are proximity or magnetic switches, while older ones may be mechanical switches with moving levers or springs; both should be inspected and cleaned. The switches are electrical, so they can work one minute and not the next, similar to a light bulb in your home. If a ladder step or porta tank is left in the deployed position and not stowed it may cause extensive property damage or personal injury. Be sure to check the deployment warning system as you would a door-open warning system; have someone in the cab deploy the ergonomic feature to be sure it is functioning. Be sure to follow all departmental policies, procedures and guidelines for safe operation and correct PPE usage.
Pull-out trays located inside the body of the apparatus in the compartments are usually either pulled out and tipped down or slid out as trays. Slide-out trays also include outside trays that are used as steps. For example, a slide-out tray is a suggested requirement with a pump panel configured on officer, driver or rear-mount pump control panel where an elevated device is built on an apparatus. On a quint, a slide-out step, tray or working platform is required to keep the pump operator off the ground when the elevated device is in use. Should the elevated device come in contact with electrical wires the pump operator will not suffer electric shock because the firefighter is not on the ground. Trays need to be maintained often; slide them out, power wash them, lubricate the tracks and rollers and, if supplied, grease serts, add lubricant and slide back into place until the next truck check or the next time they are used.
Ergonomics is key to firefighters safely getting on and off the trucks as well as moving equipment off and on. While cleaning, go slowly, finish whatever you started and do not become complacent. Treat every day as though it is the first day on the job so that the odds of being safe are in your favour.
As always, stay healthy and safe my friends – rubber side down!
Chris Dennis is the chief mechanical officer for Vaughan Fire & Rescue Service in Ontario. He can be reached at Chris.Dennis@vaughan.ca
BY SHAYNE MINTZ NFPA Canadian regional director
IHelp your community prepare for wildfires
t’s that time of year again, when fire departments should start thinking about wildland fire awareness and Wildfire Community Preparedness Day.
I know it seems odd that a discussion about wildland fire should begin in the dead of the Canadian winter, but very quickly winter turns to spring, and spring to summer, and – if the proper conditions develop – in many places across Canada that means wildland fire season.
According to Natural Resources Canada, wildland fire consumes an average of 2.3 million hectares per year and causes millions of dollars in damage, not just to the forestry industry but also to residential and municipal properties. Wildfire responds quickly to fuels found in the forest, grasslands or backyards, and without proper mitigation and landscape management it will burn homes and any other vulnerable structures in its path.
Kelly Johnston, the executive director of Partners in Protection, said unless Canadian communities take action, the threat of wildfires will only become worse.
“Wildfires have always been a natural process in Canada’s forests,” Johnston said. “However, as we experienced in 2015, a changing climate, increasing large fire activity and increasing development trends create a serious threat throughout Canada – putting neighbourhoods, communities and firefighter safety at risk every year.”
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Wildfire is a part of natural ecosystems, however, interface situations can occur in all but the most heavy urban environments. It is important that fire services and their communities recognize that wildfire isn’t just limited to municipalities with towns built within or nearby heavy or dense forests. Wildland interface exists in many more settings such as urban forests, municipal green spaces, farms and recreational areas such as cottage or camp communities. Any place where trees, tall grasses, crops or natural vegetation grow and shed annually should be considered as fuel load that when coupled with an ignition source from human or natural activity all contribute to a wildfire risk.
taxpayers. There is a great opportunity here for local fire services to take the lead by participating in the second annual national Wildfire Community Preparedness Day on May 7.
The national Wildfire Community Preparedness Day program centres around the promotion of wildfire community protection awareness activities. This day is an excellent public-education opportunity for fire services to help community members recognize the hazards of wildfire; suggest ways they can mitigate or prevent wildfire from impacting their community; and teach them ways to minimize any damage done.
Partners in Protection Association (the non-profit organization behind FireSmart Canada), in partnership and support from the NFPA, the Co-operators Insurance Group, the Institute for Catastrophic Loss Reduction and several provincial natural resources ministries have pooled together $23,000 to award communities that organize Wildfire Community Preparedness Day activities.
Beginning Jan. 25 through to March 12, anyone 19 years or older can apply for an award to conduct wildfire-preparedness activities or events. There will be a total of 20 nationally awarded and 14 provincially awarded $500 prizes available. Acceptable projects should focus
. . wildland fire consumes an average of 2.3 million hectares per year and causes millions of dollars in damage . . . ‘‘ ’’
Wildfire management has traditionally been the purview of provincial ministries that work with Natural Resources Canada and co-ordinate with the Canadian Council of Forest Ministers. However, there is a growing expectation that municipal structural firefighters will be trained and prepared to respond to and extinguish wildland fires that may or may not impact homes and structures that belong to local
Shayne Mintz is the Canadian Regional Director for the National Fire Protection Association (NFPA). Contact him at smintz@nfpa.org, and follow him on Twitter at @ShayneMintz
on reducing the risk of wildfire in a community through education, hazard reduction or advanced-preparedness activities. Projects may include working with neighbours to clear leaves and other combustible debris from gutters of homes and buildings, raking leaves and combustible debris from under decks, moving woodpiles away from buildings, using a chipper service to dispose of slash or winterkill, or distributing wildfire-safety information. Groups of all sorts and individuals of all ages are encouraged to participate.
For those communities that may still have snow on the ground on May 7, it is the perfect chance to engage community members in pre-planning and public-education sessions for activities to take place when the snow is gone.
To learn more about Wildlife Community Preparedness Day in Canada and how to apply for funding, please visit www.firesmartcanada.ca, or feel free to contact me.
Developing SOPs
Ten steps to solid fire-department governance to help improve service and further reduce risk
By JAY SHAW
In our fire departments, we throw around terms such as leadership, accountability and management. Why do these terms matter and why do we always talk about them? The answer is as simple as it is complicated: fire departments and firefighters require a foundational system of governance to guide what and how they do everything from wash the trucks to rescuing a downed colleague. There has to be rule and order. Without rule and order, we would have no one to lead, nothing to manage and no accountability.
Your department’s governance system comprises two key foundations: the hierarchical structure of order, which is how your department classifies its ranks of personnel and the reporting system that makes up your core organization (think of this as the hardware or physical structure); and the rules or directives that tell you how to operate inside of the organization – the software. For simplification, think about all the apparatuses, SCBAs, tools and equipment as things to manage; the people who do the work – the managing – are led by a rank-and-order structure. We want to lead people and manage things.
First we need the hardware; this is the all-encompassing process of linking the mission, vision and value statements of our fire services with the strategic master plan and the vision for the city or municipality. All these processes and lines on an organizational chart can sometimes cause confusion and we tend to forget or disassociate the weight and levels of importance that they carry. Never forget that first and foremost, you work for an elected government, then the fire department, then the division of operations, for example.
The software – the actual procedures, guidelines, policies and rules – tell you how to do the actual work that you do. These directives generally concern firefighters the most, but those who fail to understand the linkages will struggle to grasp why things are done the way they are. Ensuring that firefighters understand the hierarchy – and therefore why – helps to ensure buy-in and enthusiasm for the tasks at hand.
A comprehensive review of your department’s governance system should be done annually or bi-annually, align with major strategic planning and aim to improve service while removing risk from your agency. Follow these 10 steps to accomplish smooth department governance.
1Get real. Real change takes time and if you’re looking at a complete overhaul of all directives, you need a project manager and a realistic understanding of the time required for the process. Bank on a minimum of two years to have one or more staff to do a needs assessment, research and re-write your
It’s crucial that departments regularly review SOPs on everything from live fire training to PPE to ensure safety, efficiency and business continuity. Having a system in place to review procedures and guidelines makes the ongoing process run smoothly.
department’s guidelines (smaller departments may be able to accomplish this more quickly). The more collaboration you have within the department the more operational buy-in you will achieve, but note that the cost of all this teamwork is time.
BY
PHOTO
LAURA KING
2
Gather the troops and decide the “what” based on your needs assessment. What is out of date? What directives are unclear, not being followed, or just simply ignored? Then ask why. Is the issue a hardware problem, or a larger challenge (in which case simply re-writing a directive won’t really solve the problem). In the October issue of Canadian Firefighter magazine I wrote about brain trap and the normalization of deviance – essentially, how people in a workplace come to accept poor behaviour. Sometimes we don’t need to think outside the box; rather we need to build a new one all together. Take a critical-lens approach and really take your time to determine the big and small problems.
3
Get advice from your legal department on terminology and liaison with other city departments to see how they organize their policies, procedures and guidelines. Your city probably has a corporate department that can provide some strategic advice. If public works uses the term policies, police use procedure and you use guidelines, you may be at risk because of the lack of symmetry and clarity. You really want to align with the big picture, so you have to think big picture (hardware and software). Define the terms and decide which ones you will use.
4
Create a risk matrix for your directives. Directives that pose the highest life-safety risks are rated higher; subsequently, those that pose very little risk are rated lower. Interior fire attack procedures are high risk; putting up the flag or cleaning the hose tower are considered low risk. You can associate a timeline to each risk level that determines how often the directive is reviewed. The higher the risk, the shorter the review frequency. Using this process means you will never again have a directive that is out of date. Defending a 10-year-old document in an inquiry – having had no system in place for review and revision – does not sound like fun to me.
5
Separate your concepts in a directive (SOP, GOG, SOG) by organizing the document to control “what” you want your staff to do, rather than how. “What” is the directive or order, while “how” is a process of training. If your directives fill more than two or three pages you probably have a bunch of “how” stuff in there. Think of an officer at a working fire giving the order to ladder the building on the D side. For this type of procedure, the words “ladder the building on the D side” should be the only words spoken by the officer to have the firefighter accomplish the goal. There is no need to say “Go to Engine 44, take off an extension ladder with a crew of three, walk to the D side of the building, butt the ladder and make sure your visors are down . . .” You get the picture.
6
Don’t be afraid to copy good procedures from other agencies but make sure you validate such directives by doing your own research. YouTube and firefighter magazines are not peer reviewed, evidence-based documents. Do your homework: there are risky and controversial procedures being used in the fire services of North America that are unsafe and beholden to a system and culture.
7
Learn how to cite references. I use the Publication Manual of the American Psychological Association (APA), sixth edition or later, as my reference guide for documentation and formatting. Fire services need to think and act like business and academic institutions, which means using the tools that defend our directives, budgets and requests to spend people’s tax dollars.
8
One of the best books about developing standards is from FEMA and is called Developing Effective Standard Operating Procedures For Fire and EMS Departments . Google “standard operating procedures for the fire service” and you’ll find it. This 99-page reference book is a bit of a challenge to read but it will give you a solid foundation.
9
Incident response is subjective. No two calls are ever going to be the same and we will always need the flexibility to give staff the opportunity to use their best judgment. However, the law is the law and, in certain circumstances, no other course of action is acceptable. The foundational terms used in best practice are should and shall. The word should gives your staff the option of using the best possible tactics and strategies based on an assessment. An example would be “Officers should consider every possible location when deciding on the direction of search teams.” The use of the term shall leaves no doubt that this is the only action that can be taken and is not negotiable nor is it flexible, for example, “Officers shall report all members who have suffered injury in the performance of their duty.”
10
Be patient. This process is slow, tedious and requires extreme attention to detail. Nothing is worse than taking a shortcut and finding out your document does not meet legal, corporate, or worse your chief’s approval. Communicate and do a lot of listening. The result will be worth it – at least that what I keep telling myself.
Jay Shaw is a firefighter and primary-care paramedic with the City of Winnipeg, and an independent education and training consultant focusing on leadership, management, emergency preparedness and communication skills. jayshaw@mts.net @firecollege
Embracing e-learning
Discover the basics of creating computer-based training
By CHRIS DAVISON-VANDERBURG
TOP Effective e-learning programs provide digestible chunks of information, video, rich graphics and elements of choice for the viewer.
RIGHT Great lesson materials are the backbone of any virtual program, just as they are in a classroom. Consider using well-made videos that simulate lectures, and add other visual elements to support the lesson.
As a training officer, I believe that e-learning dramatically improves fire-service training, which, in turn, allows us to serve our communities more effectively. In the December issue of Fire Fighting in Canada I wrote about the benefits of e-learning for the individual firefighter and the organization, however, I also cautioned that taking your fire department down this path is not easy. If you are going to take the plunge into e-learning, you need to be prepared for the initial investment in both time and resources required to launch a successful program.
In January 2014 I was asked to create e-learning content for my fire department. Being a hands-on, teach-them-atthe-pump kind of officer, I was forced into a world about which I knew little. If you, too, are dazzled by the benefits and possibilities of the virtual classroom, I hope my experience can help save some of the pigment in your hair.
■ DECIDE WHAT E-LEARNING MEANS TO YOU
To begin, you’ll need to do some research on what is possible for your department. E-learning encompasses a great many
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things, from maintaining a department YouTube channel to purchasing pre-packaged materials or even just posting a number of articles in a central place to be accessed by computer. E-learning includes discussion forums, webcasts, screen casting and animated presentations. Essentially, anything that can be accessed from a remote location on a computer qualifies as e-learning, so it’s important to define what you want to accomplish.
Remember that your front-line people need training that is realistic, relevant to their roles and a good use of their time. You need to continuously ask, “How do I ensure that the student is remaining engaged and is absorbing the lesson?” In a face-to-face training environment it is easy for instructors to gauge engagement because they can see if firefighters in the back row are falling asleep and can wake them up with direct questions or a planned group activity. In a virtual classroom it’s even more important that trainers be creative and keep things fun and interesting, which means that lessons need to be meticulously planned.
I know of a large urban department that uses an e-learning program that is essentially a presentation slide deck that the users flips through at their leisure. This style of program is about as effective as handing out a memo, asking people to read it and then calling it training. Firefighters will match that level of effort by sitting back and hitting the “next” button while they watch the hockey game. On the other hand, if the program is creative and uses engaging content, firefighters will sit up and pay attention.
There are plenty of examples of interesting e-learning programs used by other industries, so I’d recommend taking some time to get ideas from both inside and outside the fire service. Once you have decided what e-learning means to your department you can begin matching your available resources to your training goals.
In Brampton, we have found that our front-line crews appreciate chewable chunks of information, video footage of our own people telling our stories and concisely written, graphically rich messages. Firefighters also appreciate having the ability to choose their own training adventures. We break down material and label it as must know or required, and additional or supplemental information. When learners can control their training times, they stay engaged and learn more effectively. Consider that
firefighters arrive at training sessions with varied levels of ability and knowledge, so why not appeal to their individual needs by tailoring e-learning content to what they require? Everyone hates sitting in a room with that one person who needs details and keeps asking question after question. Some individuals want all of the information, and others just want to know where the rubber meets the road. With tailored e-learning modules, trainers can keep both types of learners in mind and give them the control to customize their learning experiences.
■ CONSIDER THE DELIVERY SYSTEM
At some point during your e-learning journey, you’ll need to figure out where and how your firefighters will access the learning materials. A learning management system (LMS) provides useful backend record keeping and analytical functionality. There are many different ways that you can deliver content and track student results; these include free online products such as Moodle, systems being offered by the fire-service textbook publishers, paid online subscription services such as Articulate Online or fully integrated learning management systems that will likely require you to brush up on your knowledge of procurement policy. Getting into the differences and features of these systems is like having a fire apparatus without firefighters who know how to use the pump.
It is possible to provide e-learning without an LMS by posting content onto network drives and department websites or by handing out USB keys with the lessons
pre-loaded onto them, however, you lose many benefits that are included with interactive systems. While an LMS is certainly a big part of e-learning and something you will want to research before launching a program, the system is only worth the content it delivers. I believe that you are more likely to launch a successful e-learning program by prioritizing the instructional material.
■ DETERMINE CONTENT CREATION
Great lesson material will drive your e-learning program forward and lousy content will cause it to sink and burn. Firefighters want training that is a valuable use of their time. If your e-learning program begins with content that is less than inspiring, it will be dismissed by the very people it is intended to help. Content is king and well-thoughtout and scripted e-learning modules take time and effort to create.
So, how do you build great content? As you would with traditional teaching, start lesson planning with learning objectives and outcomes. Determine the must-know and the nice-to-know items in the training. Once you know the end goal of the learning session, you need to figure out how you are going to get there.
It is easier to build lesson content if you record videos or computer screen casts in which you ad lib from a list of key points, much like lecturing in a classroom. E-learning authoring software such as Adobe Captivate or Articulate Storyline allow you to build fully animated and narrated messages, but take more upfront production time to
A high-quality SLR camera with video capability, a few lens options, a tripod, flash and microphone will dramatically increase the quality of videos used in e-learning modules.
storyboard and script a message word for word, and then tie in the visual and media elements. Alternately, a well-thought-out question on a discussion forum allows students to engage directly with the content and to teach each other, and requires very little development time.
At every opportunity, build in activities and items that get the students to engage directly with the materials. Activities will keep firefighters’ attention and force them to recall and use the information they are learning. A great classroom session actively involves the students and keeps them continuously engaged; great e-learning modules are exactly the same.
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■ ENSURE A SOLID RETURN ON INVESTMENT
Building e-learning material is a challenging and time-consuming process. Once a module is finished, however, it is used over and over again and the return on investment increases with each additional student who views the module. In Brampton, we have spent anywhere from 100 to more than 300 hours developing lessons that take between 20 minutes and three hours for students to complete. That may seem like a monumental effort, but especially for classes that are taught over and over again, it saves time in the long run. Knowing that, you’ll want to prioritize lessons that have a longer shelf life and ones that will be used repeatedly.
Which modules will have the most mileage? What items are absolutely imperative in order to have everyone on the same page? Which items show up time and time again and are not likely to change much? Think about WHMIS training, health and safety training, medical training, recruit training, traffic control, incident-command system, and so on.
■
CONSIDER WHO WILL CREATE CONTENT
When it comes to content, everything centres on teaching ability – there are great teachers and lousy ones. The great teachers are the ones who know how to keep the room alive, the students engaged and the lessons fun and interesting. E-learning modules will be more successful if they have students interact with the materials, make decisions, and participate somehow, either with the module or with other students. Set the tone for your entire program from the very first module by picking an excellent instructor. Is there someone in your department who understands both fire-service training
and how to use technology? E-learning is heavily based on visual communication, so members with graphic design and/or videoproduction experience would be extremely helpful. Once you recruit these members, allow them some time to develop their skills. Efficiencies come with experience and you will need to be patient and allow your people the opportunity to gain that experience.
I regularly use Adobe Illustrator and Photoshop to create the graphical assets for the modules and Adobe Premiere Pro for video editing. I use Camtasia for screencasting videos and Articulate Presenter, Engage and Quizmaker are my e-learning authoring tools at the moment. Brampton uses SharePoint 2007 for all city departments and we use it to host information and discussion forums.
Video editing and production cost have reduced dramatically over the past few years but you’ll still need a robust computer with excellent processing capabilities. You will want digital SLR cameras with an audioinput jack (built-in camera microphones are not worth using). Camera accessories such as a quality tripod preferably with panning capability, bags, extra batteries, memory cards and some lens options such as wide angle or zoom are helpful. We recently picked up a second camera so that we can shoot the same footage from different angles and combine them in post production. For sound we use a Zoom H4n field recorder and Sennheiser wireless lavalier microphones. We have three LED lights and an assortment of tripods as well as a backdrop screen. While our first e-learning modules were created using iPhone videos and free editing software, the equipment mentioned cost us less than $10,000 and dramatically increased our video quality.
I hope you can appreciate the effort that goes into e-learning development. Take the time to plan your e-learning program properly; avoid publishing a PowerPoint and expecting your front-line responders to respond favourably. E-learning will change the way firefighters teach and learn, but it requires an up-front investment to ensure the program is sustainable.
Chris Davison-Vanderburg is a training officer with Brampton Fire and Emergency Services in Ontario. He has been a member of the fire service since 2004. Email Chris at chris.vanderburg@brampton.ca and follow him on Twitter at @CapHyphen
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Goodale commits to election promises
By ROB EVANS
Public Safety Minister Ralph Goodale says he’s optimistic that benefits for firefighters promised by the Liberals during the 2015 election campaign will be in the government’s first budget, and that restored funding for heavy urban search and rescue teams will follow once consultation is complete.
Goodale wouldn’t commit to a timeline for HUSAR funding but he said in a phone interview that he and Prime Minister Justin Trudeau are focused on supporting the all-hazard teams.
“As members of Parliament in the opposition, we’ve been working on this for quite a while,” Goodale said.
“It’s obviously now important that we’re in government to do the consultation with other partners. It’s an important service, responding to everything from ice storms to floods to wildfires to building collapses – any other kind of disaster situation that you can imagine.”
The Canadian Association of Fire Chiefs (CAFC) has been advocating for restored funding for the country’s four remaining HUSAR teams – in British Columbia, Alberta, Manitoba and Ontario – since the Conservatives announced in 2012 that the Joint Emergency Preparedness Program was to be eliminated.
During the CAFC’s government-relations week in February 2015, the then third-party Liberals made it clear to fire chiefs that a Liberal government would reinstate HUSAR funding, a position reinforced by Trudeau in April 2015.
“A future Liberal government would immediately reinstate federal funding to Canada’s four heavy urban search and rescue teams,” Trudeau said at the International Association of Fire Fighters’ Canadian legislative conference last spring.
During the campaign for the October election, Liberal
M. Goodale s’engage à tenir les promesses électorales
Le ministre de la Sécurité publique, Ralph Goodale, s’est dit optimiste que les prestations pour les pompiers promises par les libéraux lors de la campagne électorale de 2015 seront inscrites au premier budget du gouvernement et que le rétablissement du financement des équipes de recherche et de sauvetage en milieu urbain à l’aide d’équipement lourd suivra, une fois la consultation terminée.
M. Goodale n’a pas voulu établir d’échéancier en ce qui a trait au financement d’ELSARMU. Mais, lors d’une entrevue téléphonique, il a affirmé que le Premier ministre Justin Trudeau et lui se concentrent sur le soutien des équipes tous risques.
« En tant que députés de l’opposition, nous avons défendu cet enjeu », de dire M. Goodale.
« Maintenant que nous formons le gouvernement, il nous impose de consulter les autres partenaires. Répondre à tout, qu’il s’agisse de tempêtes de verglas, d’inondations, de feux de forêt, d’effondrements des bâtiments ou de toute autre catastrophe imaginable est un service considérable ».
L’Association canadienne des chefs de pompiers (ACCP) a préconisé le rétablissement de la prise en charge des quatre équipes d’ELSARMU restantes en Colombie-Britannique, en Alberta, au Manitoba et en Ontario depuis que les conservateurs ont annoncé en 2012 l’élimination du Programme conjoint de protection civile.
Pendant la Semaine des relations gouvernementale de l’ACCP qui se tenait en février 2015, les libéraux, troisième parti à l’époque, avaient clairement signalé aux chefs de pompiers qu’un gouvernent libéral rétablirait le financement d’ELSARMU, une position qu’avait réitéré M. Trudeau en avril 2015.
« Un futur gouvernement libéral rétablirait immédiatement la prise en charge fédérale des quatre équipes de recherche et de sauvetage en milieu urbain à l’aide d’équipement lourd », avait déclaré M. Trudeau lors de la Conférence législative de l’Association canadienne des chefs de pompiers, au printemps dernier.
Pendant la campagne électorale d’octobre, la présidente du Parti
Par ROB EVANS
Party of Canada president Anna Gainey also maintained support of the all-hazard teams.
“Liberals know that being able to respond swiftly and effectively to whatever emergencies arise is in our national interest,” she said.
CAFC president Paul Boissonneault said the association is eagerly awaiting working with the new government.
“We are delighted that the Liberal party agreed with many of our key advocacy positions,” he said.
Boissonneault said it is important, as the voice of the Canadian fire service, for the CAFC to be at the table for talks centered on the all-hazard team funding.
“Public safety is a national priority. Supporting the all-hazard team funding as a federal responsibility has been identified by the elected government, and the CAFC will ensure that it remains a key advisory stakeholder on this national issue.”
Goodale’s mandate letter from the prime minister includes a directive to enhance compensation for public-safety officers who are permanently disabled or killed in the line of duty, restore funding to provinces and territories to support HUSAR teams, and create a national action plan for post-traumatic stress.
“There was some real concern [with stakeholders] a couple of years ago when the federal government announced they were going to withdraw from that service,” Goodale said of the HUSAR funding.
As a member of the opposition, Goodale said, cutting the funding just didn’t strike him as right; public safety, he said, is a core government function.
“One of the most important functions of the government, any level of government, is to keep your people [citizens] safe.”
The minister said it is important that consultation with provincial and municipal governments, to which the
libéral du Canada, Anna Gainey, a également réaffirmé le soutien des équipes tous risques.
« Les libéraux sont conscients que la capacité de répondre rapidement et efficacement à toute situation d’urgence est dans notre intérêt national » a-t-elle dit.
Le président de l’ACCP, Paul Boissonneault, a fait savoir que l’Association est impatiente de collaborer avec le nouveau gouvernement.
« Nous sommes ravis que le Parti libéral convienne de plusieurs de nos principales positions » a-t-il dit.
M. Boissonneault a ajouté qu’à titre de porte-parole des pompiers du Canada, il est primordial que l’ACCP participe aux discussions axées sur le financement de l’équipe tous risques.
« La sécurité publique est une priorité nationale. Soutenir la prise en charge de l’équipe tous risques au titre de responsabilité fédérale a été identifié par le gouvernement élu. L’ACCP veillera à demeurer un des principaux intervenants consultatifs sur cet enjeu national ».
La lettre de mandat que le Premier ministre a remis à M. Goodale comprend une directive visant à optimiser les prestations des agents de la sécurité publique qui sont handicapés de façon permanente ou tués dans l’exercice de leur fonction, rétablir le financement aux provinces et aux territoires pour soutenir les équipes d’ELSARMU et mettre au point un plan d’action national portant sur le stress post-traumatique.
« Il y a quelques années (les parties prenantes) se sont beaucoup inquiétées lorsque le gouvernement fédéral avait annoncé qu’il se retirerait de ce service » a dit M. Goodale en parlant du financement d’ELSARMU.
En tant que député de l’opposition, M. Goodale avait déclaré que de couper dans les budgets ne lui semblait pas être la chose à faire. La sécurité publique, avait-il dit, est une fonction fondamentale du gouvernement.
« Assurer la sécurité de notre peuple (des citoyens) est l’une des fonctions les plus importantes du gouvernement, de tout palier de gouvernement ».
Le ministre a déclaré qu’il est de bon ton que la consultation avec les gouvernements provinciaux et municipaux, envers laquelle
PHOTO BY ROB EVANS
Liberals committed in opposition, come to fruition now that they have formed the government. But Goodale cautions that consultation will take time.
“The consultation is at a very early stage now but the instruction from the prime minister in his mandate letter to me was very clear.”
“One of the most important functions of the government, any level of government, is to keep your people (citizens) safe.”
- Public Safety Minister Ralph Goodale
Goodale emphasized that restoring the capacity of the HUSAR teams across Canada is important but only after thorough review with all stakeholders has been completed.
“I admire what firefighters do, day in and day out,” he said, “and I hope that the compensation benefit would be in our first budget. That is the objective. And the funding for the HUSAR, just as soon as we get the consultation finished.”
Boissonneault said he is enthusiastic about future collaboration with the government.
“The CAFC is very encouraged by the mandate letter by the prime minister and the support of Public Safety Minister Goodale on the all-hazard teams as well as other key issues – PTSD with first responders, line-of-duty compensation benefits for first responders, and emergency management consultation with all levels of government and indigenous peoples are all extremely important public safety issues.”
Rob Evans chairs the Canadian Association of Fire Chiefs editorial committee and is the chief of Redwood Meadows Emergency Service in Alberta. Contact him at evansrob50@ gmail.com
les libéraux se sont engagés lorsqu’ils étaient dans l’opposition, se concrétise maintenant qu’ils forment le gouvernement. Mais, il met en garde que la consultation prendra du temps.
« Le délibéré en est à ses tout débuts. Toutefois, les directives que le Premier ministre m’a donné dans sa lettre de mandat sont on ne peut plus claires ».
« Assurer la sécurité de notre peuple (des citoyens) est l’une des fonctions les plus importantes du gouvernement, de tout palier de gouvernement ».
- Ralph Goodale, le ministre de la Sécurité publique
M. Goodale a souligné qu’il est important de rétablir la capacité des équipes d’ELSARMU partout au Canada, mais seulement au lendemain d’un examen avec toutes les parties prenantes.
« J’admire ce que font les pompiers jour après jour et j’espère que les prestations consécutives seront inscrites à notre premier budget. Tel est l’objectif. Sans oublier le financement d’ELSARMU, dès que la consultation sera terminée » a-t-il dit.
M. Boissonneault s’est dit enthousiaste quant à la collaboration future avec le gouvernement.
« L’ACCP est très encouragée par la lettre de mandat du Premier ministre et par l’appui du ministre de la Sécurité publique, Ralph Goodale, en ce qui concerne les équipes tous risques ainsi que d’autres questions clés. Le SSPT chez les premiers répondants, les prestations consécutives aux blessures et aux décès dans l’exercice de leurs fonctions pour les premiers répondants ainsi que la consultation sur la gestion des situations d’urgence avec tous les paliers de gouvernement et les peuples autochtones sont toutes des questions de sécurité publique extrêmement importantes ».
Rob Evans préside le Comité de rédaction de l’Association canadienne des chefs de pompiers. Il est le chef des Redwood Meadows Emergency Service en Alberta. Veuillez communiquer avec lui au evansrob50@gmail.com
Advocacy priorities set for 2016 Établir les priorités pour l’année 2016
Par ERIKA ADAMS
ABy ERIKA ADAMS
dvocacy is one of the Canadian Association of Fire Chief’s (CAFC) pillars and a very important area of focus for members.
With the new government in power, the coming year will demand a government-relations approach that focuses on education – about the CAFC and its key issues – and that leverages the Liberals’ campaign promises and the content of the ministers’ mandate letters.
To meet the demands that the CAFC’s current government-relations success brings to the association, and to be responsive to the new political environment, the CAFC recognized the need to develop a robust, annual advocacy strategy. This strategy would enable the CAFC to use its resources more efficiently and effectively to communicate and influence the opinions and decisions of key stakeholders to advance policy priorities.
The strategy would include a formal annual schedule for tactical activities such as government-awareness week and budget asks, and an outline of types of advocacy products and activities in which the CAFC can engage. Taking into consideration the CAFC’s members and the multi-level nature of fire-service issues, the CAFC will strive to engage in three types of advocacy activities:
1. Federal advocacy – being the voice of the fire service at the national level, developing evidence-based positions, and engaging in direct government relations.
2. Provincial/local advocacy – being the national issue co-ordinator and promoter of consensus, supporting research at members’ requests, and engaging indirectly.
3. Members’ advocacy capacity – being a source of advocacy tools that can be used by members to improve their own government-relations work.
As an initial step in the development of the strategy, the CAFC’s board of directors and the national advisory council (NAC) agreed to support an advocacy prioritization study.
During November, a brief, online advocacy-priorities-and-
Les activités de plaidoyer sont l’un des piliers de l’Association canadienne des chefs de pompiers (ACCP) et un domaine de concentration très important pour les membres.
Compte tenu la portée au pouvoir d’un nouveau gouvernement, il nous faudra, l’année prochaine, axer notre approche envers les relations gouvernementales sur la sensibilisation et les principales aires de préoccupation de l’ACCP. Nous devrons aussi tirer parti des promesses électorales faites par les libéraux et des lettres de mandat des ministres.
Pour répondre aux exigences du succès que nous apportent nos relations gouvernementales et pour être sensible au nouvel environnement politique, l’ACCP concède le bien-fondé d’élaborer une solide stratégie annuelle en matière de plaidoyer. Ainsi, nous pourrions utiliser nos ressources de manière plus efficace lorsqu’il s’agit de communiquer et d’influencer les opinions et les décisions des principales parties prenantes pour faire progresser les priorités politiques.
La stratégie comprendrait un calendrier officiel annuel des activités tactiques telles que la Semaine de relations gouvernementales et les demandes d’ordre budgétaire ainsi qu’un aperçu des types de produits que l’ACCP peut offrir et des activités de plaidoyer dans lesquelles elle peut s’engager.
Prenant en considération les membres de l’ACCP et la nature multiniveau des questions ayant trait aux services d’incendie, l’ACCP cherchera à participer à trois types d’efforts de plaidoyer, à savoir :
1. Le plaidoyer fédéral – être le porte-parole des pompiers du Canada au niveau national, élaborer des positions fondées sur des preuves et s’engager dans des relations gouvernementales directes.
2. Le plaidoyer provincial/local – faire fonction de coordonnateur de questions nationales et de promoteur de consensus, soutenir la recherche à la demande des membres et s’engager indirectement.
3. La capacité de plaidoyer de l’effectif – fournir des outils de sensibilisation susceptibles d’être employés par les membres pour optimiser leur propres relations gouvernementales.
Comme première étape de l’élaboration de la stratégie, le Conseil d’administration de l’ACCP et le Conseil consultatif national (CCN) ont convenu d’appuyer une étude de priorisation du plaidoyer.
En novembre, nous conviions les membres de l’ACCP à compléter un
> Chief fire officers from across Canada meet with MPs during the CAFC’s annual government awareness week in Ottawa in March. Key issues for 2016 were set in a survey of members.
strategies survey was open to CAFC members. The content of the questions took into consideration the national focus of the CAFC’s mission, the current areas of work of the association, and the recognition that members face different challenges based on the size, type and location of their fire services. Ninety-one members completed the survey. In addition, during the same period, nine phone interviews were conducted with NAC and board members.
Members were asked which three issues the CAFC should focus on in 2016.
A broad range of issues identified by the respondents were summarized in 19 categories. The top 10 (in order of relevance) were: grants and funding; building codes; training; volunteer issues; emergency preparedness; HUSAR; national fire incident database; taxation; mental health; and national fire advisor.
Responders provided specific answers and gave insight into the various aspects of each issue; their responses make evident the complexity of government-relations efforts. The advocacy needs of the fire service are many, but time and resources make addressing all of them a challenge.
> Des chefs de pompiers venus de partout au pays rencontrent des députés dans le cadre de la Semaine annuelle de relations gouvernementales de l’ACCP, à Ottawa, en mars. Les principales questions devant être abordées en 2016 ont été déterminées en fonction des résultats d’un sondage effectué auprès des membres.
bref sondage électronique sur les priorités de plaidoyer et les stratégies afférentes. Les questions prenaient en considération l’intérêt national de la mission de l’ACCP, ses domaines de travail et l’acceptation que les membres doivent relever des défis différents en fonction de la taille, du genre et du lieu de leur service d’incendie. Quatre-vingt-onze membres ont répondu au sondage. En outre, dans le même laps de temps, neuf entrevues téléphoniques ont eu lieu avec les membres du CCN et du Conseil d’administration.
Nous avons invité l’effectif à identifier trois enjeux sur lesquels l’ACCP devrait se concentrer en 2016. Nous avons classé en 19 catégories un large éventail de questions identifiées par les répondants. Les dix premières (par ordre de pertinence) étaient les subventions et le financement, les codes du bâtiment, la formation, les volontaires, la préparation aux situations d’urgence, l’ELSARMU, la base de données nationales sur les incendies, l’imposition, la santé mentale et un conseiller national en matière d’incendies.
Les participants ont répondu précisément et ont donné un aperçu des divers aspects de chaque question. Leurs réponses mettent en évidence la complexité des efforts de relations gouvernementales. Les besoins en plaidoyer des services d’incendie sont nombreux. Mais, le temps et les ressources nous manquent pour tout traiter.
PHOTO BY LAURA KING
each of the several advocacy issues to their organizations.
The CAFC has been working on key advocacy issues for the fire service for many years. Taking into consideration previous advocacy work and emergent issues, the survey provided members a list of 10 issues and asked them to rate the level of importance to their organizations using a five-point scale.
The three issues with the highest ratings were firefighter safety, residential sprinklers within Canada’s National Building Code, and mental-health research and training. The three lowest-ranked issues were HUSAR funding, wildland/ urban fire interface and First Nations fire protection.
To further refine the data, members were asked to rank 10 advocacy issues in order of priority.
The three issues with the highest average rankings were firefighter safety and residential sprinklers within Canada’s National Building Code, mental health research and training, and volunteer firefighter recruitment and funding. The three issues with the lowest average rankings were wildland/urban fire interface, First Nations fire protection, and HUSAR funding.
While the priorities identified in the survey provide immediate actionable advocacy work, it is important to recognize that some of the issues that did not rank high on the list are issues that the CAFC must continue to address, such as First Nations fire protection and funding for HUSAR teams. In fact, a few members mentioned their ratings were based on the impact that each of these issues has for the jurisdiction of the respondent. While respondents said they might recognize the importance of the issue, if an issue did not directly affect the respondent or his or her department or jurisdiction, the respondent rated it low. This means that in order to fulfill its mission, the CAFC needs to always try to identify the national implications of the issues that affect members at the local level.
The CAFC will use the results of the survey to develop an overall advocacy strategy for 2016. The results of this survey are very valuable because they will guide, in the short term, the choice of issues that the CAFC brings forward during government-awareness week in March. In the medium term, the results will allow the CAFC to develop advocacy products that members identified as important to their government-relations work. Finally, in the long tern, the results will support a review of existing CAFC structures, for example, committees and working groups, to ensure they are aligned with the issue priorities.
The full survey report is available at cafc.ca.
Erika Adams, PhD, is the CAFC’s director of policy and research.
chacun des enjeux de plaidoyer revêt pour leur organisation.
Depuis de nombreuses années, l’ACCP se penche sur des enjeux essentiels pour les services d’incendie. En tenant compte des efforts de plaidoyer précédents et émergents, le sondage contenait une liste de dix questions. On y demandait d’évaluer le niveau d’importance pour leur organisation en utilisant une échelle de cinq points.
La sécurité des pompiers, l’inclusion des gicleurs résidentiels au Code national du bâtiment du Canada ainsi que la recherche et la formation en santé mentale sont les trois enjeux ayant obtenu les notes les plus élevées. Le financement d’ELSARMU, le plan d’intervention stratégique contre les feux en zone périurbaine et les services de protection contre les incendies pour les Premières nations sont les trois questions ayant obtenu les notes les moins élevées.
Pour affiner les données, les membres ont été invités à classer les dix questions de plaidoyer par ordre de priorité.
La sécurité des pompiers, l’inclusion des gicleurs résidentiels au Code national du bâtiment du Canada, la recherche et la formation en santé mentale ainsi que le recrutement et le financement des pompiers volontaires sont les trois enjeux ayant obtenu les notes les plus élevées. Le plan d’intervention stratégique contre les feux en zone périurbaine, les services de protection contre les incendies pour les Premières nations et le financement d’ELSARMU sont les trois questions ayant obtenu les notes les moins élevées.
Même si les priorités identifiées par le sondage font ressortir des activités de plaidoyer immédiates, il faut reconnaître que l’ACCP doit quand même aborder certaines des questions qui ne figurent pas en haut de liste, comme les services de protection contre les incendies pour les Premières nations et le financement des équipes d’ELSARMU. En fait, quelques membres ont mentionné que leurs évaluations se fondaient sur l‘impact que chacune de ces questions avait sur la compétence de l’intimé. Bien que les répondants aient déclaré bien comprendre l’importance de la question, si celle-ci ne les concernait pas directement ni eux, ni leur département, ni leur juridiction, il s’ensuivait une faible cote. Autrement dit, pour s’acquitter de sa mission, l’ACCP doit continuer de cerner les implications nationales des enjeux qui touchent les membres au niveau local.
Forte des résultats du sondage, l’ACCP élaborera une stratégie d’ensemble pour l’année 2016. Ces dits résultats sont très précieux car ils guideront à court terme le choix des enjeux que l’ACCP soulèvera au cours de la Semaine des relations gouvernementales en mars. À moyen terme, ils permettront à l’ACCP de développer des produits de plaidoyer que les membres ont identifié comme étant importants pour leurs relations gouvernementales. Enfin, par exemple, à long terme, les résultats étayeront un examen des structures de l’ACCP, des comités et des groupes de travail pour les aligner aux questions prioritaires.
Pour vous procurer le rapport intégral, veuillez consulter cafc.ca.
Erika Adams, PhD, directrice des politiques et de la recherche de l’ACCP.
CAFC tackles several projects
By PAUL BOISSONNEAULT
The new year provides an opportunity to pause and reflect on progress since we last provided an update around our Fire-Rescue Canada conference in September. In that spirit, I want to share some highlights from an exciting and productive end of 2015 for the Canadian Association of Fire Chiefs (CAFC).
After increasing momentum during the successful conference in Victoria, the CAFC board wanted to hit the ground running. The results of a post-conference national membership survey were very positive. National issues of importance and the ability of the CAFC to take the lead in establishing member services and programs to address those issues has been, and will remain, our priority.
The CAFC board and national advisory council, plus our partners – the International Association of Fire Fighters and the Mental Health Commission of Canada – met to form a firefighter mental-wellness advisory group. The team will meet during 2016 to lay out strategies and eventual activities and partnerships to bring the strategies to fruition.
In October I travelled to Gander for the Newfoundland and Labrador Association of Fire Services (NLAFS) annual conference; it was an opportunity to not only take in and learn about what is happening in Newfoundland and Labrador, but also to recognize outgoing NLAFS president and current CAFC board member Vince MacKenzie for his years of dedicated service to the association.
November was a busy month. After presenting at the National Energy Board conference in Calgary last spring, I was asked to speak to the Canadian Energy Pipeline Association Board (CEPA) and to be engaged in a public-safety advisory role on behalf of the CAFC and first-responder community. Some of the key messages presented were: better collaboration on incident-management systems and necessary training in Canada; training of first responders on specific commodities such as class III flammable liquids specific to pipelines; and the transportation of dangerous goods. We all have a vested interest in public safety and municipalities cannot carry the cost of these required train-
L’ACCP entreprend divers projets
PAUL BOISSONNEAULT
La nouvelle année est l’occasion rêvée pour faire une pause et pour réfléchir sur les progrès que nous avons réalisés depuis notre dernière mise à jour aux alentours de notre Conférence Secours-Incendie, en septembre. Dans cet esprit, je tiens à partager avec vous quelques points forts d’une fin d’année 2015 passionnante et productive pour l’Association canadienne des chefs de pompiers (ACCP).
Fort de l’élan découlant de la fructueuse conférence à Victoria, le Conseil d’administration de l’ACCP souhaitait prendre une longueur d’avance. Les résultats d’un sondage national effectué auprès des membres au lendemain de la conférence ont été très positifs. Les questions d’importance nationales et la capacité de l’ACCP à faire preuve d’initiative au moment d’établir des services aux membres et des programmes pour traiter de ces enjeux ont été, et resteront, notre priorité.
Le Conseil d’administration de l’ACCP, le Conseil consultatif national et nos partenaires, à savoir l’Association internationale des pompiers et la Commission de la santé mentale du Canada ont formé un groupe consultatif sur la santé mentale et le bien-être des pompiers. L’équipe se réunira en 2016 pour définir les stratégies et les activités éventuelles et pour construire des partenariats visant à concrétiser ces stratégies.
En octobre, je suis allé à Gander où j’ai assisté à la conférence annuelle de la Newfoundland and Labrador Association of Fire Services (NLAFS). Ce fut l’occasion d’en prendre plein les yeux et d’en savoir plus sur ce qui se passe à Terre-Neuve-et-Labrador. Ce fut aussi le moment de rendre hommage au président sortant de la NLAFS et membre du Conseil d’administration de l’ACCP, Vince MacKenzie, pour ses années de dévouement au service de l’Association.
Le mois de novembre a été fort occupé. Après ma présentation à la conférence de l’Office national de l’énergie, à Calgary, au printemps dernier, j’ai été convié à m’adresser à la Commission canadienne des pipelines de ressources énergétiques (ACPRÉ). J’ai accepté un rôle consultatif en matière de sécurité publique au nom de l’ACCP et de la communauté des premiers répondants. Parmi certains des principaux messages livrés, notons l’amélioration de la collaboration sur les systèmes de gestion des incidents et l’apprentissage nécessaire au Canada, la formation des premiers répondants sur des produits particuliers tels que les liquides inflammables de classe III spécifiques aux pipelines et le
Par
Canadian Association of Petroleum Producers, we will work as a key stakeholder to develop a memorandum of understanding with CEPA to enhance training, awareness and collaboration to protect first responders and the communities they serve. I also had the honour of attending the annual FireSmart general meeting and provided a presentation. The group was very encouraged to have the CAFC at the event and wants to work together to look at an all-hazards approach to include wildland firefighting and emergency preparedness. At the end of the month I attended Canadian Interoperability Technology Interest Group along with my tri-service counterparts to build on key initiatives around the development of the 700-MHZ public-safety broadband spectrum.
The CAFC has initiated a lot of interaction with all political parties dating back to the 2015 government-awareness week and a pre-election questionnaire to all parties to communicate the priorities of its members. We were happy to see that many of the CAFC priorities were included in the Liberal mandate letters to cabinet ministers. As a sign of the recognition the CAFC is building, Prime Minister Justin Trudeau provided a personal invitation to me on behalf of Public Safety Minister Ralph Goodale to attend the throne speech on Dec. 4. Doing so was truly an honour and one to be shared by the entire fire service.
The new year not only brings these programs forward but also much other exciting news that provides continuous building blocks for the CAFC and its sustainability and success. The development of a new strategic plan, meeting with new and key parliamentarians, the launch of a new and updated initiative such as the Chief Fire Officer program, a national version of the recruitment and retention program Answer the Call and the national fire-incident database will keep us busy. Government-awareness week in Ottawa in March will be especially important with new elected representatives, and the success of the event is always propelled by the attendance of chief officers from coast to coast to coast.
The CAFC is working full steam ahead on behalf of its members and the Canadian fire service and is being recognized for its public-safety advisory status – exhibited by the number of requests it receives. Having boots on the ground is always a concern, so we need your assistance by having talented chief officers wanting to help the CAFC achieve its goals. We value all memberships and we need yours today. Be involved and make a difference.
Paul Boissonneault is president of the Canadian Association of Fire Chiefs and fire chief for the County of Brant Fire Department in Ontario. Contact him at Paul.Boissonneault@ brant.ca
pétroliers, l’ACCP agira à titre de principale partie prenante pour développer un protocole d’entente avec l’ACPRÉ pour optimiser la formation, la sensibilisation et la collaboration afin de protéger les premiers répondants et les collectivités qu’ils desservent. J’ai également eu l’honneur de faire une présentation lors de l’Assemblée générale annuelle d’Intelli-feu. Le groupe s’est dit très encouragé par la présence de l’ACCP à l’événement et il souhaite examiner, ensemble, une approche tout risques devant inclure la lutte contre les feux de forêts et la protection civile. À la fin du mois, j’ai pris part au Groupe d’intérêt canadien en technologie de l’interopérabilité avec mes homologues des trois services. Nous avons pris appui sur les grandes initiatives portant sur le développement du spectre pour les applications large bande de sécurité publique 700-MHZ.
L’ACCP a beaucoup interagi avec tous les partis politiques par le biais de la Semaine de relations gouvernementales de 2015 et d’un questionnaire pré-électoral que nous avons envoyé à tous les partis pour leur faire part des priorités de nos membres. Nous sommes ravis que les lettres de mandat des ministres libéraux incluent les priorités de l’ACCP. Reconnaissant la valeur de l’ACCP, le Premier ministre Justin Trudeau m’a personnellement invité, au nom du ministre de la Sécurité publique Ralph Goodale, à assister au discours du Trône le 4 décembre, un véritable honneur qui revient à l’ensemble des services d’incendie.
La nouvelle année met ces programmes de l’avant tout en apportant d’autres nouvelles emballantes qui fournissent continuellement des pièces maîtresses à la durabilité et à la réussite de l’ACCP. Élaborer un plan stratégique, rencontrer de nouveaux parlementaires clés, lancer de nouvelles initiatives actualisées comme le Programme des chefs d’état-major et une version nationale du programme de recrutement et de rétention « Répondre à l’appel » ainsi que la base de données nationale sur les incendies nous tiendront occupés. La Semaine des relations gouvernementales qui aura lieu à Ottawa en mars sera particulièrement importante compte tenu des nouveaux élus. Le succès de l’événement dépend toujours du niveau de participation des chefs d’état-major d’un océan à l’autre. L’ACCP travaille tous azimuts au nom de ses membres et des services d’incendie du Canada. Elle est reconnue pour son statut consultatif sur la sécurité publique comme l’indique le nombre de requêtes qu’elle reçoit. Assurer une présence sur place est toujours une préoccupation. Nous avons donc besoin de votre aide en tant que chefs d’état-major talentueux désireux d’aider l’ACCP à atteindre ses objectifs. Nous apprécions chaque membre et nous avons besoin de vous. Impliquez-vous et faites une différence.
Paul Boissonneault est président de l’Association canadienne des chefs de pompiers et chef de pompiers des services d’incendie du comté de Brant, en Ontario. Veuillez communiquer avec lui à Paul. Boissonneault@brant.ca
A.J. STONE COMPANY LTD.
62 Bradwick Dr., Vaughan, ON L4K 1K8
Tel: 416-785-3752 Fax: 416-781-2827
Toll Free: 1-800-205-3473
email: firesafety@ajstone.com
website: www.ajstone.com
Joyce, Dan, Robin, Jared
A.J. Stone Co. Ltd. has proudly served the needs of the Fire/Rescue and First Responder Services of Canada since 1972, featuring quality products, knowledgeable sales reps, and training support. A.J. Stone supplies equipment from MSA, TNT Rescue, Paratech Rescue, Akron, Kochek, Argo Vehicles, FireAde 2000, Streamlight, Innotex Bunker Gear, Pro-Tech Gloves, E.S. Safety Systems, CET, Fort Garry Fire Trucks, and much more. We service what we sell!
Self-Heating Action Meals® - nutritious MRE meals for isolated responders. The lightweight kit contains pre-cooked meal + heater, providing hot food in minutes without matches, fire, stove, electricity. A favorite for use at Emergencies or Fires.
FIRE SERVICES DIRECTORY
AIR TECHNOLOGY SOLUTIONS CANADA INC.
251 Queen St. S., Ste. 512, Mississauga, ON L5M 1L7
Tel: 905-826-6682 Fax: 866-511-6904
Toll Free: 1-866-735-1480
email: info@airmation.ca
website: www.airmation.ca
Randall Weber, VP Marketing & Sales, Canada Air Technology Solutions is dedicated to our Clients, offering updated, timely, full service Indoor Air Quality (IAQ) solutions. Air quality concerns are mitigated using a unique combination of professional indoor air quality assessment coupled with solutions. Off the shelf or customized site specific air cleaning equipment is available to resolve IAQ issues. Our technical experts review client requirements and budgetary availability. The finest appropriate air cleaning systems are provided. Air Technology Solutions is a leader in Diesel Exhaust Remediation. Building and facility managers, business owners, contractors, architects, and engineers have been working with Air Technology Solutions since 1986 to resolve IAQ needs. Employee and personnel safety and health are key issues. Breathing safe air in the workplace is of utmost importance. We provide global customized solutions to control contaminants, pollutants and odours in your facility. We look forward to servicing your requirements.
The AIRVAC 911® exhaust removal system is a hose-free, fully automatic filtration system that addresses both the gasses and particulate emitted from diesel engines. The AIRVAC 911® system is100% effective for a clean and safe environment. For a free quote visit www.airvac911.com or call 1-800-540-7264.
ALLIANCE MERCANTILE INC.
3451 Wayburne Dr., Burnaby, BC V5G 3L1
Tel: 604-299-3566 Fax: 604-299-3569
Toll Free: 1-800-663-0664
email: ericm@alliancemercantile.com
website: www.vikingwear.com
Eric Mossman
Alliance Mercantile Inc. “Viking” alongside our sister company “Harvik Rubber” are the world’s leader in high tech rubber firefighting footwear. Since 1972 customers in over 60 countries have come to trust our innovation and quality. Harvik is accredited with it’s own CSA/CE state-of-the-art testing for chainsaw and antislip. All boots are tested and approved to industries’ most current standards: NFPA, CSA, ASTM.
Although Arnprior Fire Trucks is a new name, we are the same team of Builders and Engineers that produced quality and pride into fire trucks built under two previous fire apparatus companies in the Ottawa Valley. AFT is 100% Canadian owned and operated based in a state-of-the-art manufacturing facility in Arnprior, Ontario.
Arnprior Fire Trucks team has provided leading fire fighting solutions to the industry under the Almonte Fire Truck and Seagrave Canada names. AFTC is 100% Canadian owned and provides support and service across Canada and into the US. Our history is built on providing quality trucks that meet a department’s needs and budget. We are your affordable alternative to the standard designs the larger companies provide.
2016 FIRE SERVICESDIRECTORY
BECOMING A FIREFIGHTER
PO Box 530, 105 Donly Drive S., Simcoe, ON N3Y 4N5
Tel: 519-429-3966 Fax: 1-866-810-8111
Toll Free: 1-888-599-2228 ext. 235
email: bcomer@annexweb.com
website: www.becomingafirefighter.com
Barb Comer, Acount Co-Ordinator
C-MAX FIRE SOLUTIONS
3044 Sawmill Rd., St. Jacobs, ON N0B 2N0
Tel: 519-664-3796 Fax: 519-664-3624
Toll Free: 1-844-GET-CMAX
email: fireinfo@c-max.ca
website: www.c-max.ca
Kathy Brookes, Manager
Canadian family owned and operated business that offers a higher standard of service and sales for all your Fire Apparatus needs. C-Max Fire Solutions offers 24 Hour service from EVT Technicians with fully stocked service trucks. We offer Pump testing and repairs to all makes and models. We offer ground ladder testing as per NFPA 1932. We are also Ontario’s Factory Sales and Service Centre for KME Fire Apparatus.
We are a Canadian based company and we manufacture a full line of fire apparatus which includes aerial ladders, pumpers, tankers, rescue units and vacuum tankers. We provide parts and other related products.
CODE 4 FIRE & RESCUE INC.
26 Oneida St., PO Box 1297, Hagersville, ON N0A 1H0
Tel: 905-768-9254 Fax: 905-487-1517
Toll Free: 1-800-387-2286
email: chris@code4.com website: www.code4.com
Chris Christie
Call1-800-665-4900 for all your “Hurst’’ Extrication needs! Service, Sales and Training. HME Fire Trucks now available - see www.firetrucks.com
Proudly Serving Those Who Serve Others
CARRIER CENTERS EMERGENCY VEHICLES
6 Edmondson Street, Brantford, ON N3R 7J3
Tel: 1-866-896-3588 Fax: 519-752-0370
email: evinfo@carriercenters.ca
website: www.carriercenters.ca
Todd Finnie
Carrier Centers Fire and Emergency Group is your one-stop solution provider for your fire apparatus needs whether it be a new truck, service or maintenance for your existing fleet or parts and accessories for your truck. Representing E-One and Metalfab in Ontario, Carrier Centers offers the broadest range of apparatus options. Aerial ladders, aerial platforms, pumpers, rescue-pumpers, tankers and rescues in a wide range of configurations to meet your department’s specific needs to respond to the next emergency. Our highly experienced team of licensed and EVT certified technicians helps you keep your fleet of mission critical vehicles ready to respond. Utilizing the Draft Commander pump test trailer unit has made NFPA pump testing as simple as can be. Our parts team offers fire truck parts and accessories for most makes and models. Carrier Centers also offers full body shop and refurbishment service for all trucks on the road today.
Richard Abraham, Mike Heering, Brad Bowen We supply SCBAs, Thermal Imaging Cameras, Auto Extrication Tools, CAF Systems foam, Bunker Gear, Fire Hose and accessories, nozzles, fall protection communications equipment, fittings, hazmat suits, ventilation fans, rescue saws, ice and water rescue gear, high angle rescue gear, boots, helmets and gloves.
CANADIAN SAFETY EQUIPMENT INC.
2465 Cawthra Rd., Unit 114, Mississauga, ON L5A 3P2
Tel: 905-949-2741 Fax: 905-272-1866
Toll Free: 1-800-265-0182
email: info@cdnsafety.com
website: www.cdnsafety.com
Ross Humphry, Nick Desmier, Scott Gamble, Chris Hamilton, Steve Shelton, Mark Kentfield, Mike Robinson
We supply SCBA’s, Thermal Cameras, Auto Extrication, CAF Systems, Fall Protection, Bunker Gear, Fire Hose, Communications Equipment, Nozzles, Fittings, Hazmat Suits, Ventilation Fans, Gas Detectors, Confined Space Rescue Equipment, High Angle Rescue Equipment, Boots and Gloves. Everything for Fire Fighting and Confined Space Rescue.
Manufacturers of NEXT GENERATION TECHNOLOGY including: MULTI-CUT® Fire Rescue Saws with BULLET® CHAIN, H Series Rotary Rescue Saws with Black Diamond Blade and optional BULLETBLADE® plus CE94 Concrete Cutting Chainsaw with Diamond Chain. Fully equipped Field Kits are available for all 3 models.
DARCH FIRE INC.
9-402 Harmony Rd., Ayr, ON N0B 1E0
Tel: 519-622-6110 Fax: 519-622-7705
Toll Free: 1-800-254-2049
email: sales@darchfire.com
website: www.darchfire.com
John Darch
Susan Miller and John Darch own and have operated Darch Fire Inc. since 1993. Darch Fire Inc. partners with leading industry manufacturers including Pierce Manufacturing, Holmatro, Draeger, Elkhart, Geargrid, Key Fire Hose, Blowhard Fans, Southcombe Gloves as well as many, many more to provide you the best products available. The parts department at Darch has all the everyday and hard to find parts needed to keep your emergency vehicles in top form. Darch Fire’s professional mobile fleet service team are fully licensed and EVT certified technicians and are ready to respond to all your fire truck maintenance and service needs including pump testing and scheduled fleet service.
DRAEGER SAFETY CANADA LTD.
2425 Skymark Ave., Unit 1, Mississauga, ON L4W 4Y6
Design & manufacture custom fire pumpers, rescues, tankers, aerials, haz-mat, air-lighting units, minis, EMS & police support vehicles & equipment. Collision and restoration estimates, complete on-site vehicle collision and restoration, large custom paint shop. Apparatus repairs and MTO certification. Spartan Dealer, Freightliner, Sterling, International, Kenworth, Peterbilt, Mack, Ford, General Motors chassis. Sales. Service and parts for Hale, Darley and Waterous pumps. Extensive parts inventory. Sales and repairs of all makes of Emergency lighting, hose, nozzles and fire related equipment. Friendly, courteous and knowledgeable one stop shopping for fire apparatus and related equipment since 1975.
CANADIAN DEALER FOR:
E-ONE, INC.
1601 S.W. 37th Ave., Ocala, FL 34474
Tel: 352-237-1122 Fax: 352-237-1151
email: info@e-one.com
website: www.e-one.com
CANADIAN DEALERS
Carrier Emergency Equipment
6 Edmondson St., Brantford, ON N3T 5N3
Phone: 519-752-5431
Territory: Ontario, Atlantic Provinces First Truck Specialty Vehicles 18688 96th Avenue Surrey, BC V4N 3P9
Phone: 604-888-1424
Territory: British Columbia, Alberta, Yukon, Northwest Territories
Helping you realize SAFE, EFFICIENT, TRANSPORTING and most critically SAFE, EFFICIENT MANUAL HANDLING of your vital high pressure spare SCBA cylinders and O2 cylinders.
FDM SOFTWARE
113 - 949 West 3rd St., North Vancouver, BC V7P 3P7
Tel: 604-986-9941 Fax: 604-986-7130
Toll Free: 1-800-986-9941
email: sales@fdmsoft.com website: www.fdmsoft.com
Lynne Boucher
FDM Software’s flexible Business Analytics dashboards help you analyze your Incident, Training, and Inspection data to see patterns that may not be apparent with other tools.
FDM GIS Analyst helps you identify where emergency events may occur due to existing vulnerabilities in your community. Spatially interpret your data to develop prevention plans, mitigate any harmful conditions and improve emergency preparedness. Run ‘What If’ scenarios to analyze station location and staffing configuration without risk.
FDM Software has been a trusted leader in Public Safety solutions across North America for over 25 years.
Learn more about our powerful map-based Analytics, Records Management, and ComputerAided Dispatch solutions at www.fdmsoft.com.
FIRE FIGHTING IN CANADA/CANADIAN FIREFIGHTER
PO Box 530, 105 Donly Dr. S., Simcoe, ON N3Y 4N5
Tel: 519-429-5178 Fax: 888-404-1129
Toll Free: 1-888-599-2228 ext. 252
email: fire@annexweb.com
website: www.firefightingincanada.com
Publisher, Martin McAnulty
Advertising Manager, Adam Szpakowski Editor, Laura King
FIREHALL BOOKSTORE
PO Box 530, 105 Donly Drive S., Simcoe, ON N3Y 4N5
Tel: 519-429-3006 Fax: 1-877-624-1940
Toll Free: 1-877-267-3473
email: firehallbookstore@annexweb.com
website: www.firehallbookstore.com
Becky Atkinson
Canadian distributors for education and training products.
Product lines include NFPA, IFSTA, PennWell, Brady, Action Training, Emergency Film Group & Jones & Bartlett.
Adam Szpakowski, Advertising Manager Firehall.com provides an excellent forum for exchange among firefighters and others involved in the fire service. Advertising options include banner ads and e-blasts and offer extensive exposure to the rank and file.
FORT GARRY FIRE TRUCKS LTD.
53 Bergen Cutoff Rd., Winnipeg, MB R3C 2E6
Tel: 204-594-3473 Fax: 204-694-3230
Toll Free: 1-800-565-3473
email: bnash@fgft.ca website: www.fgft.com
Brian Nash- National Sales Manager
Fort Garry Fire Trucks offers a complete line of Quality Fire Apparatus, including Pumpers, Tankers, Rescues and Aerial Ladders.
GLAS-MASTER/WEHR ENGINEERING 8192 W. 700 N., Fairland, IN 46126-9507
Tel: 317-835-7824 Fax: 317-835-2992
Toll Free: 1-800-457-4527 OR 1-800-205-3473
email: info@glasmaster.com OR dstone@ajstone.com website: www.glasmaster.com OR www.ajstone.com
Kyle Wehr, Bill or Debbie Stone; A.J. Stone, Ltd. Glas-Master – The Rescue Tool used by PROFESSIONAL rescuers around the world!
Canada’s Premier facility dedicated exclusively to providing the best in bunker gear cleaning, assessing, decontamination and repair. NFPA 1851:2014 compliant, ISO 9001: 2008 registered, ETL verified for all fabric repairs and all moisture barrier repairs.
Locations: Calgary, Toronto, Detroit.
FP2 (Ingenious
Software)
1423 Park St., Nelson, BC V1L 2H7
Tel: 250-352-9495 Fax: 206-350-7750
Toll Free: 1-866-352-9495
email: fp2@fp2.ca
website: www.fp2.ca
Jeremy Murphy, Douglas Farquharson Fight Fires, Not Paperwork. Hundreds of Canadian Fire Departments use FP2 to manage all aspects of their operations.
FP2 is powerful, flexible software with modular design that ensures you only buy what you need. New features include Dispatch, Shift Scheduling, Remote Inspections and much more.
Our unique Compensation Reports can even run payroll for you! Contact us for a customized consultation and estimate.
Fighting fires is demanding, physical work requiring maximum athletic performance. The fact is, if you want to perform like an athlete, your equipment has to enhance your performance. Your gear should move the way your body does, without restriction. And, of course, it must protect you. It’s more than turnout gear. It’s athletic gear for firefighters. You can learn more about Globe gear by visiting www. globeturnoutgear.com. But the website only tells part of the story. You have to try on the gear, and experience firsthand the difference wearing athletic gear for firefighters can make.
FLASH FIRE & SAFETY
PO Box 339, 5052-50 St., Waskatenau, AB T0A 3P0 Tel: 780-293-9460
Flash Fire & Safety provides fire inspections, fire protection, and fire safety services. From annual fire extinguisher inspections, First Aid and CPR courses, to providing full Fire Safety Plans, Flash Fire and Safety is Protecting Your Future!
Our services include: Fire Extinguisher Sales, Service and Inspections; Gas Monitor Sales and Repair; Fire Safety Planning; Kitchen Suppression Sales and Services; First-Aid & CPR Courses; First-Aid, Safety Supplies and PPE; Waterax & FireCADDY Fire Suppression and Sprinkler Systems; Wildfire Supply & Equipment.
FSI® NORTH AMERICA, A Division of Fire Safety International Inc.®
FSI North America® is a Full line supplier of mobile, portable and fixed hazmat decon showers, shelters, field hospital ‘surge capacity’ systems and accessories. Also offers Fire Fighter Rehab, rescue boats, PPV fans, and EMS supplies such as the FSI Transporter Disposable Backboards, triage tape, FSI Medical Field Cots, mortuary supplies, and a full range of isolation chambers, beds/chairs, and shelters.
GORE & ASSOCIATES, INC.
105 Vieve’s Way, Elkton, MD 21921
Tel: 410-392-3600 Fax: 410-392-4452
Toll Free: 1-800-431-GORE (4673)
email: crosstech@wlgore.com
website: www.GoreProtectiveFabrics.com
Emily Smith, Bob Towe
For more than 30 years, Gore has pioneered high-performance fabrics for firefighters and first responders. Because fire departments have different needs, our line of protective fabrics spans the range of durability while protecting against exposure to blood, body fluids, NFPA common chemicals, and water. In addition, all of these barriers help manage heat stress better throughout a broad range of environmental conditions that firefighters frequently encounter – particularly those with warmer temperatures and low radiant heat levels. As Gore’s latest advancement for the fire industry, CROSSTECH® black moisture barrier delivers enhanced durability and protection. CROSSTECH® 3-layer moisture barrier is the most rugged barrier in today’s market – providing exceptional protection against abrasion and wear. GORE® RT7100 moisture barrier offers a superior combination of performance and value – an excellent choice for budgetary challenges. And for technical rescue, hazmat, decontamination, and containment, choose ensembles with GORE® CHEMPAK® fabrics — helping you operate more confidently and remain engaged longer during physically demanding missions in warm and hot zone environments. Whatever you’re up against, Gore has you covered with the most innovative barrier solutions.
HIGHWATER HOSE INC.
12 rue Willard, East Angus, QC J0B 1R0
Fax: 819-832-4340
Toll Free: 1-888-832-4310
email: hoseman@mindspring.com
website: www.highwaterhose.com
Dave Pritchard
Worldwide supplier of a wide range of rubber covered and lightweight, layflat fire and industrial hoses.
A New Evolution in Fire Fighting:
• Deluge™ - Designed for high volume water supply where excellent friction loss, packability and cold temperature flexibility are critical.
• X-Stream™ Plus - Designed for aggressive interior attack where excellent abrasion and cut resistance are essential and where color-coded attack lines are crucial.
• Available with the iREFLECT™ and iDENTIFY™ Coding System
OUR CANADIAN DISTRIBUTORS
• www.brenkir.com - NL
• www.cumings.ca - NS, NB, PEI
• www.l’arsenal.ca - QC
• www.municipalequipment.ca - S./S.E. ONT
• www.spi-s.com - N./N.W. ONT
• www.realsafety.ca - MB
• www.wfrfire.com - BC, AB, SK, YT, NWT
HASTINGS BRASS FOUNDRY LTD.
236 Clark Dr., Vancouver, BC V5L 3H3
Tel: 604-253-2811 Fax: 604-253-3133
Toll Free: 1-800-653-2811
email: hasbra@telus.net website: www.hasbra.com
Robert Worner, Sales Mgr.
HASBRA FIREFIGHTING EQUIPMENT - Serving the Firefighting Community Through Quality Distributors Since 1916. ISO 9001-2008
Ralph Briggs, ralph.briggs@innotexprotection.com (226-791-8275)
INNOTEX® is a premier manufacturer of Fire Fighter Turnout Gear, Gloves and Hoods sold via quality Distribution Partners worldwide.
JORDAIR COMPRESSORS INC.
205-6901 72 St., Delta, BC V4G 0A2
Tel: 604-940-8101 Fax: 604-940-8131
Toll Free: 1-800-940-8101
email: info@jordair.ca website: www.jordair.ca
Shane Gilmore - Inside Sales
Jordair offers a diverse range of standard and engineered compressed air and gas systems for specialized applications. All Jordair compressors are provided with a 24 month warranty. All units are standard with load cycle counters for the final oil and water separators. Bauer and Jordair provide safe, reliable products backed by over 40 years of breathing air compressor expertise. Jordair is CRN registered in all provinces across Canada and CSA certified.
KOCHEK CO., INC.
3131 Autumn Hill Crescent, Burlington, ON L7M 1Z3
Tel: 416-948-6124 Fax: 905-592-1999
Cell: 416-948-6124
email: lkenyon@kochek.com website: www.kochek.com
Laura Kenyon, Regional Sales Manager
At Kochek, we take pride in manufacturing only the finest quality strainers, fittings, adapters, suction hose systems and other specialty equipment to meet a wide variety of water transfer needs. Our Canadian warehouse is now well stocked to expedite shipments across the country. Laura Kenyon looks forward to the opportunity to assist your industry or fire department in protecting the lives and homes in your community. For more information about Kochek products contact Laura and please remember to check our website regularly for new information being added to help you in your fight against fires.
Kussmaul Electronics manufactures a complete line of Automatic Battery Chargers for emergency vehicles. The fully automatic chargers are available in sizes from 1 to 75 amps. The automatic disconnects, the Auto Eject for electrical lines and the Air Eject for air lines connects these services to the vehicle. Also a broad array of power control products and Load Managers as well as Inverters and are designed to protect the vehicles electrical system.
2016 FIRE SERVICESDIRECTORY
LOCUTION SYSTEMS, INC.
1626 Cole Blvd., Ste. 325, Golden, CO 80401
Tel: 303-301-7300 Fax: 303-384-9014
email: info@locution.com
website: www.locution.com
Locution Systems’ PrimeAlert® Fire Station Alerting System offers Automated Voice Alerting; Fire Station Lighting and Visual Alerting Devices; Zoned Alerting; Automated Control of bay doors etc.; and Fire Station Sound Systems. Speeds response times and reduces stress.
M&L SUPPLY
14935 County Road 2, PO Box 269, Ingleside, ON K0C 1M0
Mark Prendergast, President HOW CAN WE HELP MAKE YOUR JOB EASIER CHIEF?
How’s this - 10 Sales People (combined sales backgrounds of 197 years, as well as combined firefighting backgrounds of 329 years).
When equipment is damaged in hostile environments we have 4 Factory Certified Technicians (combined service background of 53 years, combined Firefighter background of 108 years) to get you up and running. CHIEF ARE YOU STILL THINKING?
Martin & Levesque Uniform is a manufacturer and distributor of Blauer uniforms for fire services, paramedic, police and more. Our mission is to provide high performance and ultimate quality products with impeccable service.
MERCEDES TEXTILES LIMITED
5838 Cypihot, Ville St. Laurent, QC H4S 1Y5 Tel: 514-335-4337 Fax: 514-335-9633 email: info@mercedestextiles.com website: www.mercedestextiles.com
Robert L. Richardson, President, W.S. (Scott) Fraser, Canadian Sales, Claude Berube, Quebec Sales More than Just a Fire Hose and Pump Manufacturer Backed by over 35 years of manufacturing firefighting innovation, Mercedes Textiles Limited provides premium fluid delivery systems worldwide. These include municipal, forestry, industrial and cabinet, fire hoses and fire pumps, snowmaking and high water hoses and firefighting supplies.
FIRE HOSE:
Innovation Delivered
• KrakenEXO®, the most advanced attack fire hose on the market - weighs less, kinks less, and flows more water
• Highly visible WAYOUT® couplings, designed for improved “firefighter safety” during interior suppression
• iDENTIFY™ Coding System - Recessed zone on hose couplings (patent pending) designed to receive and protect identification markings and decals from abrasion damage
• Innovative iREFLECT® Lock Lever Storz couplings, designed to greatly assist firefighters during LDH deployment and retrieval applications
• UniqueMertex® lining yields an extremely low friction loss, for maximum flow and superior adhesion for long life
• Features our Mercedes Textiles Limited 2-10-L warranty (“2 year All Hazards”, “10 year against manufacturing defects” and “Lifetime against delamination”)
PORTABLE FIRE PUMPS:
• A leading manufacturer of high pressure, lightweight, portable fire pumps for forestry and municipal fire department applications
Canadian dealer for KME Fire Apparatus. Specializing in custom and commercial pumpers, aerial, rescue, tankers and wildland units.
MICMAC FIRE & SAFETY SOURCE LTD.
121 Ilsley Ave., Unit 4, Dartmouth, NS B3B 1S4
Tel: 902-468-6060 Fax: 902-468-9090
Toll Free: 1-800-667-3030
email: sales@mmfss.ca
website: www.mmfss.ca
Sales contacts: Scott Weatherston, Ross Henderson, Kevin Arsenault, Roland LeBlanc, Justin Neate, John Dunbar, Doug Wilson, Shannon Carr, Dwayne Young, Henk Engels, Steve Rogers, Andre Grandmaison, Jim Peddle, Bernie Ryan, Neil Ash, Terry Powell.
Service tech contacts: Trent MacLean, Marc Gautreau, Dennis Pitts, Chris Quartermain. Toll Free:
Nova Scotia Head office - 1-800-667-3030
New Brunswick Office - 518 St Mary’s Street, Unit 1, Fredericton, NB E3A 8H5
Micmac Fire & Safety Source Ltd with over 50 years distributing fire & safety products to Atlantic Canadian fire, safety, and emergency medical customers. Distributors for Scott Health, Bullard, Holmatro, Angus, Snap-Tite, StarfieldLion, Honeywell, Elkhart, Pierce Fire Apparatus, Streamlight, Super Vac, and a multitude of other high quality suppliers.
MSA – The Safety Company 5535 Eglinton Ave. W., Ste. 222, Toronto, ON M9C 5K5
At MSA, our business is safety. We’ve been the world’s leading manufacturer of high-quality fire/ rescue and safety products since 1914, providing sophisticated, life saving devices and protective gear — the result of countless R&D hours, relentless testing, and an unwavering commitment to quality that saves lives and protects those men and women who protect us each and every day. Our core product focus emphasizes SelfContained Breathing Apparatus (SCBA), including the revolutionary MSA G1 SCBA and respiratory protective equipment, Cairns® head, eye, face, hearing and communications protection, fall protection and rescue products, Altair® portable gas detection instruments and Galaxy Test Systems, and Evolution® Thermal Imaging Cameras (TIC). When You Go In, We Go In With You. For more information, please visit www.MSAfire.com or call 1-877-MSA-FIRE.
NFPA
c/o Firehall BookStore, PO Box 530, 105 Donly Dr. S., Simcoe, ON N3Y 4N5
Providing high quality training for emergency responders for over 40 years. We offer a full range of courses to meet all of your training requirements. We are distributors of IFSTA, Brady, Pennwell, Delmar, Action Training and Sling Link products.
2016 FIRE SERVICESDIRECTORY
ONTARIO FIRE TRUCK INC.
1397 Old Hwy. 99, Dundas, ON L9H 5E3
Tel: 905-628-3324, Cell: 905-577-3471
Fax: 905-627-0521
Toll Free: 1-800-474-6698
email: sales@ontariofiretruck.com
website: www.ontariofiretruck.com
Wayne Robillard
Ontario Fire Truck Inc. is Ontario’s first choice for Fire Apparatus Service & Sales. We are your first and only call for Fire Apparatus Service, Sales & Testing! We offer you the finest repairs in the industry; we offer a 24 hour, 7 days a week service. All of our service staff is fully licensed Class “A” & “T” both provincially and EVT certified. We are fully insured and have over 30 years experience combined to provide the best service at your location. Our fully stocked mobile service trucks travel all over Ontario! Why take your truck anywhere, we come to you for both Service and Testing! Our Sales staff has over 60 years combined experience in the fire industry, we offer only the finest fire apparatus, and Our Company believes only the best will do! We are the authorized sales and Service Company for many fire apparatus and equipment companies. “The bitterness of poor quality remains, long after the sweetness of low price is forgotten”
Exclusive distributor in Ontario for Electrolux and Wascomat Professional washers and dryers which meet all NFPA recommendations of laundering Firemen’s Turnout Gear. We offer a large selection of equipment and parts. Our extensive parts and service department offers complete installation and training on operation and maintenance of all equipment.
PELICAN PRODUCTS ULC
10221-184th St., Edmonton, AB T5S 2J4
Tel: 780-481-6076 Fax: 780-481-9586
Toll Free: 1-866-273-5422
email: sales@pelican.ca
website: www.pelican.ca
Maureen Bedford, Director of Sales
Pelican Products, Inc. is the global leader in the design and manufacture of both high-performance protective case solutions and advanced portable lighting systems. Their products are used by professionals in the most demanding markets including fire safety, law enforcement, life sciences, defense / military, aerospace, entertainment, industrial and consumer. Pelican products are designed and built to last a lifetime. The company operates in 19 countries, with 28 offices and six manufacturing facilities across the globe. For more information, visit www.Pelican.ca.
PIERCE MANUFACTURING
PO Box 2017, Appleton, WI 54912-2017
Tel: 920-832-3231 Fax: 920-832-3084
website: www.piercemfg.com
Pierce Manufacturing Inc., an Oshkosh Corporation [NYSE: OSK] company, is the leading North American manufacturer of custom fire apparatus. Products include custom and commercial pumpers, aerials, rescue trucks, wildland trucks, mini pumpers, elliptical tankers, and homeland security apparatus. In addition, Pierce designs its own foam systems and was the first company to introduce frontal airbags and the Side Roll Protection system to fire apparatus. To learn more about Pierce, visit www.piercemfg.com.
ResQtech Systems, Inc. has served the fire industry since 1985 and is dedicated to providing firefighters with innovative products and solutions. ResQtech Systems is the exclusive fire apparatus dealer for Rosenbauer and Hackney emergency vehicles in Ontario and offer a full line of emergency equipment which includes the Rosenbauer Heros-XT Helmet, Junkyard Dogg Struts, Interspiro Breathing Apparatus, Phoschek Firefighting Foam, Vindicator Nozzles and much more. In addition to the extensive product line, ResQtech has service technicians for your apparatus and emergency equipment needs, available at our in house facilities or on the road.
ROCKY MOUNTAIN PHOENIX
Head Office: 6415 Golden West Ave., Red Deer, AB T4P 3X2
BC Service Center: 103-81 Golden Dr., Coquitlam, BC Tel: 604-226-8707 Toll Free: 1-844-552-8668
Rocky Mountain Phoenix is a leader in the supply of vehicle solutions, products and services to the emergency response and fire combat industry. Your complete source for MSA SCBA, Thermal Imaging, Protective Clothing, Suppression Tools and Equipment. Visit our online catalogue at www. rockymountainphoenix.com
We offer a complete line of quality Emergency Vehicle seating for driver, officer, crew, wall mount and jump seats. Engineered for comfort and safety, these seats have easy exit flip-up split headrest and are manufactured in a wide variety of covering material.
SPARKLE SOLUTIONS
100 Courtland Ave., Concord, ON L4K 3T6 Fax: 905-660-2268
Stacey Haywood, Health Care Catalogue Director Spectrum Nasco is pleased to provide Firefighters with quality training aides for the important work that you do. We manufacture high quality manikins for use in simulation, from Rescue Randy, to water rescue manikins to the new high functioning SMART (Scenario-Based Medically Advanced Resuscitation Trainer) STAT manikin that can run completely wireless through a battery pack in the leg. The trainer runs the scenarios through an iPad and can run up to 6 manikins at one time. The SMART STAT is economically priced and is approximately one third of the price of comparable manikins on the market. Please contact Stacey Haywood for more information.
STARFIELD LION
23 Benton Road, Toronto, ON M6M 3G2
Tel: 416-789-4354 Fax: 416-789-5475
Toll Free: 1-800-473-5553
website: www.starfieldlion.com
Rob Hosselet, National Sales Manager; Rosanne Kalenuik, Director of Customer Sales and Support. Starfield Lion has a legacy and ongoing vision of introducing PPE that is designed to ensure the health, safety and performance of the first responders who serve our communities. Your safety is our top priority. Your needs drive our innovations,
STEDFAST, INC.
230, St-Charles Sud, Granby, QC J2G 3Y3
Tel: 450-378-8441 Fax: 450-378-1558
email: louellet@stedfast.com
website: www.stedfast.com
Lynne Ouellet
Stedfast is a world leader in manufacturing valueadded laminated and coated textiles serving the material to specification needs of Protective clothing, industrial, Medical, and Military applications, including chemical and biological weapon resistant textiles. Stedair®, Waterproof Breathable moisture barriers and Stedfast’s coated fabrics offer new levels of protection and comfort that go above and beyond.
SUTPHEN FIRE TRUCKS
6450 Eiterman Rd., Dublin, OH 43016
Tel: 614-296-5090 Fax: 614-889-0874
Toll Free: 1-800-848-5860
email: djs@sutphencorp.com website: www.sutphen.com Daniel J. Sutphen
MICMAC Fire & Safety Source 800-667-3030 (Atlantic Provinces)
We go the extra mile to give you personalized service that is second to none. Technical assistance is available 24/7 from knowledgeable staff with many years of fire service experience. If you should require service or repair of a product, we maintain a 24 hour in house turn-a-round on all equipment. Providing the best service to our customers is not just a goal, it’s our way of doing business every day. E-mail: sales@tft.com Website: www.tft.com Toll Free: +1-800-348-2686
Paul Cudmore, General Manager; Magdalyn Ponstein, Mktg. Co-Ordinator
Team Eagle Ltd. Companies provide robust technological solutions and equipment that support safer, more effective firefighting.
Eagle Airfield is the best source for airport firefighting vehicles. As the Canadian representatives for Oshkosh ARFF, Oshkosh Rapid Intervention Vehicles and Danko First Response units, Eagle Airfield can provide the right equipment for your airport.
Eagle Integrated Solutions provide GPS based navigation systems for firetrucks, helping firefighters respond faster while remaining safe.
The EagleEye DEVS system combines a Moving Map Display with an optional Infrared Thermal Imager to give your rescue crews the information they need to safely navigate to the site of an accident, either on or off the airfield in low and no visibility conditions. Stability Dynamics produce vehicle rollover warning and data recording devices for operator training, operator awareness and vehicle monitoring applications. The LG Alert Rollover Warning System is suitable for use on any non-articulated vehicle and is particularly beneficial where the vehicle is subjected to high cornering speeds, uneven terrain, dynamic loads (such as tankers) or by design has a high centre of gravity.
TECHNO FEU INC. - 1200º
105 Marie Victorin St., St-François du Lac, QC J0G 1M0
Techno Feu Inc. is Atlantic Canada’s source for E-One Firefighting and rescue apparatus. Since 1990 Techno Feu has represented E-One products in Quebec and is now the exclusive E-One dealer for Atlantic Canada. E-One is a worldwide leader with a proven record in the design and manufacture of firefighting and rescue apparatus with more than 28,000 vehicles throughout the world.
Techno Feu is your one-stop solution for new and used apparatus. In addition, Techno Feu offers pump testing, apparatus repairs, reconditioning, painting and mobile service to all brands of the apparatus. Techno Feu also offers competitive leasing solutions for your apparatus.
Techno Feu is part of the 1200º group, a leading provider of emergency equipment and apparatus. Call 1-888-568-2777 toll free for assistance from one of our fire apparatus and equipment specialists.
TRANS-CARE RESCUE LTD.
225 Service Rd. W., Langham, SK S0K 2L0 Tel: 306-283-4496 Fax: 306-283-4456
Manufacture and development of fire fighting foamsAlcohol Resistant, AFFF, Class A, Training Foams as well as Wetting Agents, Foam Control Agents and Fluorosurfactants.
UTIL-EQUIP MFG. INC.
80 Norwich Ave., Unit 6, Woodstock, ON N4S 8Y6 Tel: 519-537-6678 Fax: 519-537-7312 email: uti@on.aibn.com
Paul Darley, CEO; James Long, VP; Jim E. Darley, National Sales Mgr.; Michael Whitlaw, Eqpt. Sales Since 1908, Darley has been dedicated to serving the World’s Fire and Emergency Services. We offer a wide range of quality products and services through progressive design, manufacturing and distribution. Darley was recently awarded major contracts by the Department of Defense to provide our forces with fire fighting, rescue and special operational equipment.
Darley builds Fire Trucks, Fire Pumps and distributes Fire and Emergency Equipment through our catalog and www.edarley.com.
Mathew Conte, Don Higgins, Scott Ingram, Jamie Parks, Dave Harnaha, Kyle Posehn
WFR Wholesale Fire & Rescue Ltd. (WFR) is a Western Canadian business serving Western Canada since 1986. Our Equipment, Trucks and Service divisions are proud to connect you with the product experts and technical information to support all of your department’s needs. We endeavor to continue our history of supplying our customers the best products and unquestionable service and support. We bring hundreds of suppliers with thousands of tested and proven products together in one warehouse from trusted partners such as Task Force Tips, Fire-Dex, Bullard, Genesis Rescue Systems, Mercedes Textiles, Highwater Hose, Scott Safety and Pierce Manufacturing. For the past 30 years, WFR has been by our customers’ side every step of the way. We look forward to many more years to come and giving you the best of WFR.
WHELEN CANADA
32 Steeles Ave. E., Unit 8, Milton, ON L9T 5A1 Tel: 905-878-8457 Ext. 2 Fax: 905-878-0877
Supply, installation of emergency vehicle lighting, LED, LED light bars, NFPA vehicle lighting. We assist you with vehicle lighting specs. We also supply and install “Early Warning High Power Voice/ Siren Systems”.
ZIAMATIC CORP. (ZICO)
10 West College Ave., PO Box 337, Yardley, PA 19067-8337
Tel: 215-493-3618 Fax: 866-493-1401
Toll Free: 1-800-711-3473
email: sales@ziamatic.com
website: www.ziamatic.com
Mike Adams, Vice President - Sales
Ziamatic Corp. (ZICO) was founded in 1958 with the intention of providing the men and women of the fire services industry with products that make their profession safer and easier. Over 50 years later those ideas still stand – innovative, quality products at an affordable price. If you want quality, you want ZICO.
2016 PRODUCT DIRECTORY
APPARATUS
ADAPTERS
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
Kochek Co., Inc.
M&L Supply
Mercedes Textiles
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
Task Force Tips
W.S. Darley & Co.
WFR Wholesale Fire
AERIAL REPAIRS
C-Max
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Darch Fire
Dependable
E-One, Inc.
Fort Garry
Metz Fire
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
AERIAL TESTING
C-Max
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Dependable
Fort Garry
Metz Fire
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
AERIALS
C-Max
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
Darch Fire
Dependable
E-One, Inc.
Fort Garry
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
AIRBAGS
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Micmac Fire & Safety
Source
Trans-Care Rescue
AIRPORT CRASH
TRUCKS
C-Max
Dependable
E-One, Inc.
Fort Garry
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
ALTERNATORS
C-Max
Carrier Centers
Darch Fire
Ontario Fire Truck
Rocky Mountain
Phoenix
AMBULANCES
Carrier Centers
Dependable
Ontario Fire Truck
Rocky Mountain
Phoenix
Ziamatic Corp.
AXLES
C-Max
Carrier Centers
Dependable
Fort Garry
M&L Supply
Ontario Fire Truck
Rocky Mountain
Phoenix
BACK-UP
ALARMS
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Whelen Canada
BATTERIES
Carrier Centers
Ontario Fire Truck
BELLS
C-Max
Carrier Centers
Darch Fire
Dependable
Fort Garry
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
BOATS
A.J. Stone
FSI® N.A.
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Trans-Care Rescue
BRAKES
C-Max
Carrier Centers
Darch Fire
Dependable
Fort Garry
Ontario Fire Truck
ResQTech Systems
BRUSH TRUCKS
A.J. Stone
Carrier Centers
CET Fire Pumps
Darch Fire
Dependable
Fort Garry
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
Ziamatic Corp.
CARGO SLIDES/ TRAYS
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Ontario Fire Truck
Rocky Mountain
Phoenix
CASESWATERPROOF
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
Rocky Mountain
Phoenix
CHASSIS
C-Max
Carrier Centers
Code 4 Fire
Darch Fire
Dependable
Fort Garry
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
CO2 SYSTEMS
M&L Supply
COMMAND POSTS (MOBILE)
A.J. Stone
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
FSI® N.A.
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
COMMUNICATIONS
EQUIPMENT (ON-BOARD)
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
COMPARTMENT
DOORS
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
COMPARTMENT
FLOORING
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Code 4 Fire
Darch Fire
Dependable
Fort Garry
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
COMPARTMENT
LIGHTING
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
Metz Fire
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
COMPRESSED AIR FOAM SYSTEMS
A.J. Stone
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
Darch Fire
Dependable
Fort Garry
Metz Fire
Micmac Fire & Safety Source
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Waterous
WFR Wholesale Fire
COMPRESSORS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carrier Centers
CSE Incendie
Dependable
Draeger
Fort Garry
Kussmaul Electronics
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Sutphen Fire Trucks
WFR Wholesale Fire
COMPUTER MOUNTS
Carrier Centers
Darch Fire
Dependable
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
COMPUTER
SOFTWARE
FDM Software
FP2
Locution Systems
M&L Supply
Ontario Fire Truck
COMPUTERS (APPARATUS MOUNTED)
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
2016 PRODUCTDIRECTORY
CONSULTING - VEHICLE INSPECTION
Carrier Centers
Darch Fire
Rocky Mountain
Phoenix
Whelen Canada
CORROSION
CONTROL
C-Max
Fort Garry
CRIBBING
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
DECK MATTING
A.J. Stone
C-Max
Carl Thibault Fire
Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
M&L Supply
Ontario Fire Truck
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
DECK MONITORS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire
Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Task Force Tips
Techno Feu Inc.1200°
WFR Wholesale Fire
DECONTAMINATION SYSTEMS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
FSI® N.A.
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
DETECTION SYSTEMS
Canadian Safety Eqpt.
CSE Incendie
Draeger
M&L Supply
DOCK LIGHTS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Fort Garry
M&L Supply
Ontario Fire Truck
Whelen Canada
DRY CHEMICAL SYSTEMS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
Fort Garry
M&L Supply
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
DUMP VALVES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
Ziamatic Corp.
ELECTRIC THROTTLES
C-Max
Carl Thibault Fire
Trucks
Carrier Centers
Dependable
Fort Garry
M&L Supply
Metz Fire
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
ELECTRICAL SERVICE/REPAIR
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Dependable
Fort Garry
M&L Supply
Metz Fire
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
ENGINE GOVERNOR SYSTEMS
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Fort Garry
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
ENGINES
Carrier Centers
Ontario Fire Truck
ResQTech Systems
EXHAUST
EXTRACTION
Air Technology Air Vacuum
FITTINGS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Kochek Co., Inc.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Task Force Tips
WFR Wholesale Fire
FLOWMETERS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
FOAM SYSTEMS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
Unifoam Co.
W.S. Darley & Co.
Waterous
WFR Wholesale Fire
FRAME REPAIRS
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Dependable
Fort Garry
M&L Supply
FUEL ADDITIVES
Ontario Fire Truck
GENERATORS
A.J. Stone
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Rocky Mountain
Phoenix
Sutphen Fire Trucks
WFR Wholesale Fire
GROUND LADDER
INSPECTIONS
Carrier Centers
CET Fire Pumps
Rocky Mountain
Phoenix
WFR Wholesale Fire
HAZARDOUS
MATERIALS UNITS
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Metz Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
HEADSETS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Fort Garry
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
HORNS
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Whelen Canada
HOSES & ACCESSORIES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Hastings Brass
Highwater Hose
Kochek Co., Inc.
WFR Wholesale Fire
Ziamatic Corp.
INDUSTRIAL TRUCKS (IN-PLANT)
Carrier Centers
CET Fire Pumps
Darch Fire
Dependable
E-One, Inc.
Pierce Mfg.
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
INSTRUMENT PANELS
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
M&L Supply
Rocky Mountain
Phoenix
WFR Wholesale Fire
INTERCOMS
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Fort Garry
M&L Supply
MSA
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
INTERFACE VEHICLES
Carrier Centers
Darch Fire
Fort Garry
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
LADDER ACCESS
SYSTEM
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
FLOORING (NON-SKID)
A.J. Stone
Carrier Centers
Darch Fire
Dependable
Ontario Fire Truck
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
W.S. Darley & Co.
M&L Supply
Ontario Fire Truck
WFR Wholesale Fire
Ziamatic Corp.
LDH HARDWARE
A.J. Stone
C-Max
Carrier Centers
Darch Fire
Fort Garry
Kochek Co., Inc.
M&L Supply
Mercedes Textiles
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Task Force Tips
W.S. Darley & Co.
WFR Wholesale Fire
LEASE/PURCHASE FINANCING
A.J. Stone
Carrier Centers
Dependable
E-One, Inc.
Fort Garry
M&L Supply
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
LIGHT CONTROL SYSTEMS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry Locution Systems
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Whelen Canada
LIGHTS - BARS/ STROBES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
Whelen Canada
LIGHTS - FLOOD
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
Trans-Care Rescue
WFR Wholesale Fire
Whelen Canada
LIGHTS - WARNING
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
Whelen Canada
MASTS, TELESCOPING
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
Whelen Canada
MINI-PUMPERS
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
Darch Fire
Dependable
Fort Garry
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
MONITORS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Task Force Tips
WFR Wholesale Fire
N.D.T. INSPECTIONS
C-Max
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Rocky Mountain Phoenix
PEDESTALSCOMPUTER & RADIO
Carrier Centers
Darch Fire
Ontario Fire Truck
Rocky Mountain Phoenix
PIPED-IN WATERWAYS
Carl Thibault Fire Trucks
Carrier Centers
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
PORTABLE
EXTINGUISHERS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
PORTABLE MONITORS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Draeger
Fort Garry
M&L Supply
Micmac Fire & Safety Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
Task Force Tips
WFR Wholesale Fire
PUMP ACCESSORIES
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
Waterous
WFR Wholesale Fire
PUMP SERVICE & TESTING
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
Metz Fire
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
PUMPERS
A.J. Stone
Arnprior Fire Trucks
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
Code 4 Fire
Darch Fire
Dependable
E-One, Inc.
Fort Garry
M&L Supply
Micmac Fire & Safety Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
PUMPS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
W.S. Darley & Co.
Waterous
WFR Wholesale Fire
PUMPS, PORTABLE
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CET Fire Pumps
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Mercedes Textiles
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
W.S. Darley & Co.
Waterous
WFR Wholesale Fire
REELS, ELECTRICAL
A.J. Stone
C-MaxCanadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Metz Fire
Micmac Fire & Safety Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
REELS, HOSE
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Mercedes Textiles
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
REFLECTIVE TAPE & MARKINGS
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Code 4 Fire
Dependable
Flash Fire & Safety
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
REFURBISHING
C-Max
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Dependable
E-One, Inc.
Fort Garry
2016 PRODUCTDIRECTORY
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
RESCUES
A.J. Stone
Arnprior Fire Trucks
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Darch Fire
Dependable
E-One, Inc.
Fort Garry
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
ROLL-UP DOORS
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
ROLLOVER
PROTECTION
Carrier Centers
Ontario Fire Truck
SALVAGE TRUCKS
Carrier Centers
Darch Fire
Dependable
Fort Garry
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
SCBA BRACKETS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire
Trucks
Carrier Centers
Dependable
Draeger
E.S. Safety Systems
Fort Garry
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
Ziamatic Corp.
SEATING
A.J. Stone
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Rocky Mountain
Phoenix
Seats Canada
Techno Feu Inc.1200°
WFR Wholesale Fire
Ziamatic Corp.
SIRENS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
Whelen Canada
SKID UNITS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Darch Fire
Dependable
E-One, Inc.
Flash Fire & Safety
Fort Garry
M&L Supply
Metz Fire
Micmac Fire & Safety
Rocky Mountain
Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
SPEAKERS
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
Trans-Care Rescue
WFR Wholesale Fire
Whelen Canada
SPEAKERS - EARLY
WARNING SYSTEMS
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
STEP CHOCKS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
STOP & GO LIGHTS
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Dependable
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
STRAINERS
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Fort Garry
Kochek Co., Inc.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
Task Force Tips
Techno Feu Inc.1200°
W.S. Darley & Co.
WFR Wholesale Fire
Ziamatic Corp.
SUSPENSION SYSTEMS
Carrier Centers
TANKERS
A.J. Stone
Arnprior Fire Trucks
C-Max
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
Darch Fire
Dependable
E-One, Inc.
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
TANKS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
Dependable
Flash Fire & Safety
Fort Garry
FSI® N.A.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
TIRE CHAINSAUTOMATIC
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Darch Fire
Dependable
Fort Garry
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
TIRES
Carrier Centers
Ontario Fire Truck
ResQTech Systems
TRAILERS
Carrier Centers
Dependable
Flash Fire & Safety
FSI® N.A.
M&L Supply
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
TRANSMISSIONS
Carrier Centers
Ontario Fire Truck
ResQTech Systems
TRUCK FINISHES
(PAINTS)
Carrier Centers
Dependable
ResQTech Systems
TRUCK SERVICE & REPAIR
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
Micmac Fire & Safety Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Sutphen Fire Trucks
WFR Wholesale Fire
TURRETS - BUMPER
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carrier Centers
CSE Incendie
Darch Fire
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
WFR Wholesale Fire
TURRETS - ROOF
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carrier Centers
CSE Incendie
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
USED APPARATUS
A.J. Stone
Canadian Safety Eqpt.
Carrier Centers
CET Fire Pumps
Darch Fire
Dependable
Fort Garry
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Sutphen Fire Trucks
Techno Feu Inc.1200°
WFR Wholesale Fire
VALVES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Kochek Co., Inc.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Task Force Tips
W.S. Darley & Co.
Waterous
WFR Wholesale Fire
VEHICLE ACCESSORIES
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
E.S. Safety Systems
Fort Garry
CSE Incendie
Darch Fire
Source
Ontario Fire Truck
ResQTech Systems
A.J. Stone
C-Max
Canadian Safety Eqpt.
Trans-Care Rescue
WFR Wholesale Fire
Ontario Fire Truck
ResQTech Systems
Micmac Fire & Safety
Source
Ontario Fire Truck
2016 PRODUCTDIRECTORY
Rocky Mountain
Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
Whelen Canada
Ziamatic Corp.
VEHICLE CONSOLES
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
Ontario Fire Truck
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Whelen Canada
VEHICLE UPFITTING
C-Max
Carrier Centers
Dependable
M&L Supply
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
WATER/FOAM
AIRCRAFT
Dependable
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Waterous
WELDERS
C-Max
Carl Thibault Fire Trucks
WHEEL CHOCKS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Fort Garry
Kochek Co., Inc.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Ziamatic Corp.
WINCHES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Dependable
Fort Garry
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
COMMUNICATIONS
APPARATUS
INTERCOM SYSTEMS
A.J. Stone
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Fort Garry
MSA
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
BAGS, CASES, KITS, PACKS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
M&L Supply
Pelican Products
Rocky Mountain
Phoenix
Trans-Care Rescue
CONFINED SPACE COMMUNICATIONS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Draeger
MSA
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
CONSOLES/VEHICLE
Carrier Centers
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
EMERGENCY
TRAFFIC CONTROL SYSTEMS
C-Max
Carl Thibault Fire Trucks
Techno Feu Inc.1200°
Whelen Canada
HEADSETS (DISPATCH)
ResQTech Systems
WFR Wholesale Fire
CSE Incendie
Darch Fire
Fort Garry
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
IN-HELMET COMMUNICATIONS SYSTEMS
A.J. Stone
Rocky Mountain Phoenix
WFR Wholesale Fire
LOUD HAILER SYSTEMS
Canadian Safety Eqpt. CSE Incendie
Rocky Mountain Phoenix
Whelen Canada
MEGAPHONES
A.J. Stone
Rocky Mountain
Phoenix
WFR Wholesale Fire
MOUNTS
A.J. Stone
Darch Fire
Rocky Mountain
Phoenix
Whelen Canada
PROTECTIVE CASES
A.J. Stone
Pelican Products
WFR Wholesale Fire
RADIO CHEST HARNESS
ResQTech Systems
WFR Wholesale Fire
SCBA
COMMUNICATION
A.J. Stone
Draeger MSA
Rocky Mountain Phoenix
WFR Wholesale Fire
TWO-WAY RADIOS
Canadian Safety Eqpt.
CSE Incendie
VEHICLE INTERCOM SYSTEMS
A.J. Stone
C-Max
Darch Fire
Rocky Mountain Phoenix
WFR Wholesale Fire
ASSET MANAGEMENT
SOFTWARE
FDM Software
FP2
WFR Wholesale Fire
COMPUTER AIDED DISPATCH SYSTEMS
FDM Software
FP2
Locution Systems
COMPUTER AIDED MAPPING SYSTEMS
FDM Software
Team Eagle Ltd.
COMPUTER MOUNTS IN VEHICLE
Carrier Centers
Darch Fire
Rocky Mountain Phoenix
WFR Wholesale Fire
Whelen Canada
COMPUTERS (APPARATUSMOUNTED)
WFR Wholesale Fire
EMS SOFTWARE FDM Software FP2
EQUIPMENT MAINTENANCE
SOFTWARE
FDM Software FP2
Ontario Fire Truck
FIRE INSPECTION
SOFTWARE
FDM Software FP2
WFR Wholesale Fire
GIS/GPS MAPPING
SOFTWARE
FDM Software
Ontario Fire Truck
Team Eagle Ltd.
HAND-HELD DATA COLLECTION
Canadian Safety Eqpt. CSE Incendie
FDM Software FP2
HARDWARE Dependable
Ontario Fire Truck
HAZ-MAT SOFTWARE
FDM Software FP2
INCIDENT REPORTING
SOFTWARE
LAPTOP CASES
Pelican Products
WFR Wholesale Fire
RECORDS MANAGEMENT
SOFTWARE
FDM Software FP2
WFR Wholesale Fire
ROSTERING/ PERSONNEL
FDM Software FP2
WFR Wholesale Fire
TIME KEEPING/ SCHEDULING
SOFTWARE
FDM Software FP2
TRAINING SOFTWARE
FDM Software FP2
Nova Scotia Firefighters
School
Spectrum Nasco
ELECTRICAL SUPPLIES
BATTERIES
A.J. Stone
C-Max
Dependable
Flash Fire & Safety
Micmac Fire & Safety
Source
Ontario Fire Truck
BATTERIES (RECHARGEABLE)
A.J. Stone
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
BATTERY CHARGERS
A.J. Stone
C-Max
Darch Fire
Dependable
Fort Garry
Kussmaul Electronics
M&L Supply
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
BATTERY CONDITIONER
Darch Fire
Kussmaul Electronics
BATTERY PACKS
A.J. Stone
Dependable
Ontario Fire Truck
DC TO AC INVERTERS
C-Max
Carl Thibault Fire Trucks
Dependable
Fort Garry
M&L Supply
Ontario Fire Truck
DIVE LIGHTS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
M&L Supply
Ontario Fire Truck
Pelican Products
WFR Wholesale Fire
ELECTRIC CORD REELS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Dependable
Fort Garry
Kussmaul Electronics
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
ELEVATED LIGHTS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Fort Garry
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
FLASHERS
A.J. Stone
Carl Thibault Fire Trucks
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
FLASHLIGHTS
A.J. Stone
COMPUTERS
HEADSETS (RADIO)
A.J. Stone
Carl Thibault Fire Trucks
Canadian Safety Eqpt.
ACCOUNTABILITY
SOFTWARE
Rocky Mountain Phoenix
FDM Software FP2
WFR Wholesale Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
2016 PRODUCTDIRECTORY
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
FLOOD LIGHTS
A.J. Stone
Carl Thibault Fire Trucks
Darch Fire
Flash Fire & Safety
Pelican Products
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
Ziamatic Corp.
GENERATOR LIGHTS
A.J. Stone
Carl Thibault Fire Trucks
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
GENERATORS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
HELMET LIGHTS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
HYDRAULIC GENERATORS
Carl Thibault Fire Trucks
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
JUNCTION BOX
A.J. Stone
C-Max
Canadian Safety Eqpt.
CSE Incendie
Dependable
Fort Garry
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
LIGHTS –RECHARGEABLE
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
LIGHTS – ROTATING
A.J. Stone
Carl Thibault Fire Trucks
Darch Fire
Flash Fire & Safety
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
LIGHTS – STROBE
A.J. Stone
Carl Thibault Fire Trucks
Darch Fire
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
Whelen Canada
PORTABLE LIGHTS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Whelen Canada
POSITIVE PRESSURE
FANS
A.J. Stone
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
REELS
A.J. Stone
C-Max
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc. -
1200°
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
SEARCH LIGHTS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
Rocky Mountain Phoenix
Trans-Care Rescue
WFR Wholesale Fire
SMOKE EJECTOR
FANS
A.J. Stone
Darch Fire
Rocky Mountain Phoenix
WFR Wholesale Fire
SPOTLIGHTS
A.J. Stone
Carl Thibault Fire
Trucks
Darch Fire
Flash Fire & Safety
Pelican Products
Rocky Mountain
Phoenix
WFR Wholesale Fire
TELESCOPING
MASTS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
WATERPROOF CASES
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
WATERPROOF PLUGS AND CORDS
A.J. Stone
Dependable
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
EXTRICATION & RESCUE EQUIPMENT
AIR BAGS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
CONFINED SPACE ENTRY EQUIPMENT
A.J. Stone
Dependable
Draeger
M&L Supply
Micmac Fire & Safety
Source
MSA
Trans-Care Rescue
WFR Wholesale Fire
CONFINED SPACE
VENTILATION
A.J. Stone
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
CUTTERS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
CUTTING TORCHES
Dependable
M&L Supply
Ontario Fire Truck
WFR Wholesale Fire
DIVING EQUIPMENT
Draeger
EXIT DEVICES
Canadian Safety Eqpt.
Flash Fire & Safety
M&L Supply
EXTRICATION
EQUIPMENT
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Glas-Master/Wehr
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Ziamatic Corp.
EXTRICATION TOOLS, HYDRAULIC
A.J. Stone
C-Max
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
M&L Supply
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
FORCIBLE ENTRY TOOLS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Cutters Edge
Darch Fire
Dependable
Glas-Master/Wehr
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Ziamatic Corp.
ICE/WATER RESCUE EQUIPMENT
A.J. Stone
FSI® N.A.
Rocky Mountain
Phoenix
WFR Wholesale Fire
INDUSTRIAL RESCUE
EQUIPMENT
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
RESCUE SAWS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Cutters Edge
Darch Fire
Dependable
Glas-Master/Wehr
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
ROPE THROW BAGS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
M&L Supply
Micmac Fire & Safety
Source
MSA
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
Darch Fire
Dependable
Fort Garry
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Micmac Fire & Safety
Source
Ontario Fire Truck
WFR Wholesale Fire
ROPES
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
M&L Supply
Micmac Fire & Safety
Source
MSA
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
ROPES, HARNESSES & HARDWARE
A.J. Stone
Rocky Mountain
Phoenix
WFR Wholesale Fire
SAWS, CONCRETE CUTTING
A.J. Stone
Cutters Edge
Rocky Mountain
Phoenix
WFR Wholesale Fire
SAWS, RESCUE
A.J. Stone
Cutters Edge
Darch Fire
Glas-Master/Wehr
Rocky Mountain
Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
SAWS, VENTILATION
A.J. Stone
Cutters Edge
Rocky Mountain
Phoenix
WFR Wholesale Fire
SPREADERS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
STABILIZATION
EQUIPMENT
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
WATER RESCUE EQUIPMENT
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
Glas-Master/Wehr
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Spectrum Nasco
Trans-Care Rescue
WFR Wholesale Fire
FIREFIGHTING EQUIPMENT
AROUND THE PUMP FOAM SYSTEMS
A.J. Stone
Carrier Centers
Flash Fire & Safety
Mercedes Textiles
Rocky Mountain
Phoenix
Sutphen Fire Trucks
WFR Wholesale Fire
BAGS - EQUIPMENT
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Pelican Products
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Ziamatic Corp.
BAGS - MEDICAL
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
M&L Supply
Pelican Products
Trans-Care Rescue
WFR Wholesale Fire
BOATS – INFLATABLE
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
BOATS – RESCUE
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Trans-Care Rescue
CHAIN, CARBIDE, DIAMOND
A.J. Stone
Cutters Edge
Darch Fire
Rocky Mountain
Phoenix
2016 PRODUCTDIRECTORY
CSE Incendie
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
WFR Wholesale Fire
COMPRESSORS
A.J. Stone
C-Max
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
Jordair Compressors
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Waterous
WFR Wholesale Fire
DECK MATTING
A.J. Stone
Carl Thibault Fire Trucks
Darch Fire
Rocky Mountain
Phoenix
Techno Feu Inc. -
1200°
WFR Wholesale Fire
EMERGENCY MEALS
Action Meals Inc.
FSI® N.A.
EMULSIFIERS
A.J. Stone
Rocky Mountain
Phoenix
Unifoam Co.
WFR Wholesale Fire
ENCAPSULATOR
AGENTS
Rocky Mountain Phoenix
FIRE AXES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
Ziamatic Corp.
FIRE BLANKETS
A.J. Stone
Canadian Safety Eqpt.
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Ziamatic Corp.
FIRE DETECTORS
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety Source
FIRE EXTINGUISHER BOXES
A.J. Stone
Flash Fire & Safety
WFR Wholesale Fire
Ziamatic Corp.
FIRE
EXTINGUISHERS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
FIRE EXTINGUISHING POWDERS
A.J. Stone
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
FIRE STOPS
Dependable
FIRE SUPPRESSION SYSTEMS, FIXED
Flash Fire & Safety
FOAM
A.J. Stone
C-Max
Canadian Safety Eqpt.
CET Fire Pumps
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain
Phoenix
Unifoam Co.
WFR Wholesale Fire
FORESTRY PUMPS
A.J. Stone
Canadian Safety Eqpt.
CET Fire Pumps
Code 4 Fire
CSE Incendie
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
W.S. Darley & Co.
Waterous
WFR Wholesale Fire
FORESTRY PUMPS
(HAND-OPERATED BACKPACKS)
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
HEAT DETECTORS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Ontario Fire Truck
ResQTech Systems
WFR Wholesale Fire
INFLATABLE TENTS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
FSI® N.A.
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
INFRARED SCANNERS
A.J. Stone
Canadian Safety Eqpt.
Dependable
M&L Supply
Micmac Fire & Safety Source
Ontario Fire Truck
ResQTech Systems
WFR Wholesale Fire
KNIVES
Canadian Safety Eqpt.
CSE Incendie
M&L Supply
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
LADDER COVERS
A.J. Stone
C-Max
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
LADDERS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
E-One, Inc.
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
LIFE RINGS
A.J. Stone
Code 4 Fire
Dependable
M&L Supply
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
LIFTING BAGS
A.J. Stone
Canadian Safety Eqpt.
2016 PRODUCTDIRECTORY
CSE Incendie
Darch Fire
M&L Supply
Micmac Fire & Safety
Source
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
LOCKOUT KIT
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
Micmac Fire & Safety
Source
PFD’S, FLOATATION SUITS
A.J. Stone
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
PIKE POLES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
Ziamatic Corp.
PORTABLE PUMPS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire
Trucks
CET Fire Pumps
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
W.S. Darley & Co.
Waterous
WFR Wholesale Fire
PORTABLE WATER TANKS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
Ziamatic Corp.
POSITIVE PRESSURE VENTILATION FANS
A.J. Stone
Darch Fire
FSI® N.A.
Rocky Mountain
Phoenix
WFR Wholesale Fire
PROTECTIVE CASES
A.J. Stone
Pelican Products
Rocky Mountain Phoenix
WFR Wholesale Fire
RAPID ENTRY KEY
CONTROL
A.J. Stone
RAPPELLING
EQUIPMENT
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
M&L Supply
MSA
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
RESCUE EQUIPMENT
A.J. Stone
C-Max
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Cutters Edge
Darch Fire
Dependable
Fort Garry
Glas-Master/Wehr
M&L Supply
Micmac Fire & Safety
Source
MSA
Ontario Fire Truck
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
Stedfast, Inc.
Trans-Care Rescue
RESCUE HARNESSES
A.J. Stone
Nova Scotia
Firefighters School
Rocky Mountain
Phoenix
WFR Wholesale Fire
RESUSCITATION
A.J. Stone
M&L Supply
ResQTech Systems
WFR Wholesale Fire
SALVAGE COVERS
A.J. Stone
Rocky Mountain
Phoenix
WFR Wholesale Fire
Ziamatic Corp.
SALVAGE DRUMS
W.S. Darley & Co.
SHORING EQUIPMENT
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
SHOVELS
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety Source
Ontario Fire Truck
ResQTech Systems
WFR Wholesale Fire
Ziamatic Corp.
SMOKE DETECTORS
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety Source
SMOKE MACHINES
A.J. Stone
Rocky Mountain
Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
SPRINKLER
SYSTEMS
Flash Fire & Safety
Mercedes Textiles
THERMAL IMAGING CAMERAS
A.J. Stone
C-Max
CSE Incendie
Darch Fire
Dependable
Draeger
M&L Supply
Micmac Fire & Safety
Source
MSA
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
TRAINING FOAM
A.J. Stone
Darch Fire
Flash Fire & Safety
Rocky Mountain
Phoenix
Unifoam Co.
WFR Wholesale Fire
VENTILATION
EQUIPMENT
A.J. Stone
Air Technology
Air Vacuum
Canadian Safety Eqpt.
CSE Incendie
Cutters Edge
Darch Fire
Dependable
Fort Garry
FSI® N.A.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
WETTING AGENTS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Unifoam Co.
WFR Wholesale Fire
FIRE SERVICES
CONSULTINGDESIGN - FIRE STATIONS
Ontario Fire Truck
Whelen Canada
CONSULTINGTENDERS & SPECS.
C-Max
Darch Fire
Dependable
Rocky Mountain
Phoenix
Whelen Canada
EQUIPMENT RENTALS
A.J. Stone
Canadian Safety Eqpt.
CET Fire Pumps
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
HEALTH & SAFETY INQUIRIES
Air Technology
HOSE TESTING/ REPAIR
A.J. Stone
Mercedes Textiles
Rocky Mountain
Phoenix
WFR Wholesale Fire
HYDROSTATIC
TESTING
Canadian Safety Eqpt.
CSE Incendie
FireService Mgmt.
M&L Supply
Mercedes Textiles
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
INSPECTION (HOIST)
CET Fire Pumps
INSPECTION (LIQUID PENETRANT)
Carl Thibault Fire Trucks
CET Fire Pumps
INSPECTION (MAGNETIC PARTICLE)
Carl Thibault Fire Trucks
CET Fire Pumps
INSPECTION (ULTRA SONIC)
Carl Thibault Fire Trucks
CET Fire Pumps
LAUNDRY
EQUIPMENT & SERVICES
Flash Fire & Safety
Ontario Laundry
Systems
WFR Wholesale Fire
PROMOTIONAL EVENTS
PUMP MAINTENANCE
TRAINING
Darch Fire
Mercedes Textiles
Metz Fire
Waterous
PUMP REPAIR
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
M&L Supply
Mercedes Textiles
Metz Fire
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
REFURBISHING
C-Max
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Dependable
E-One, Inc.
Fort Garry
Metz Fire
ResQTech Systems
Rocky Mountain Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
RESCUE EQUIPMENT
SERVICE
A.J. Stone
Darch Fire
Metz Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
RETRO LIGHTINGUPGRADING
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Metz Fire
Rocky Mountain Phoenix
WFR Wholesale Fire
Whelen Canada
SERVICE/REPAIR
- SIRENS, LIGHTS, SPEAKERS, STROBE KITS, ETC.
A.J. Stone
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
W.S. Darley & Co.
WFR Wholesale Fire
Ziamatic Corp.
Canadian Safety Eqpt.
Code 4 Fire
FDM Software
Ontario Fire Truck
M&L Supply
Metz Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
Whelen Canada
TESTING (AERIALS)
C-Max
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Dependable
Ontario Fire Truck
Rocky Mountain
Phoenix
Util-Equip Mfg.
TESTING (AIR/ COMPRESSORS)
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
TESTING (GROUND LADDERS)
C-Max
Carrier Centers
CET Fire Pumps
Dependable
Ontario Fire Truck
Rocky Mountain
Phoenix
Util-Equip Mfg.
WFR Wholesale Fire
TESTING (MOBILE PUMPER)
Carrier Centers
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
TESTING (PUMPERS)
A.J. Stone
C-Max
Carl Thibault Fire Trucks
Carrier Centers
Darch Fire
Dependable
Fort Garry
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
TESTING (SCBA EQUIPMENT)
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Draeger
M&L Supply
Micmac Fire & Safety
Source
MSA
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
TRUCK SERVICE AND REPAIR
A.J. Stone
Carl Thibault Fire Trucks
Carrier Centers
CET Fire Pumps
Darch Fire
Dependable
Fort Garry
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
TURNOUT
ASSESSMENT
FireService Mgmt.
Metz Fire
Rocky Mountain
Phoenix
Safedesign Apparel
WFR Wholesale Fire
FIRST AID & RESCUE EQUIPMENT
ACCOUNTABILITY
SYSTEMS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Draeger
M&L Supply
Micmac Fire & Safety
Source
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
BACKBOARD & STRAPS
A.J. Stone
Flash Fire & Safety
FSI® N.A.
Mercedes Textiles
WFR Wholesale Fire
BARRICADE TAPE
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
2016 PRODUCTDIRECTORY
BASKET STRETCHER
BAGS
A.J. Stone
WFR Wholesale Fire
BLANKETS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Trans-Care Rescue
WFR Wholesale Fire
Ziamatic Corp.
BURN BLANKETS
A.J. Stone
Flash Fire & Safety
WFR Wholesale Fire
BURN DRESSINGS
A.J. Stone
WFR Wholesale Fire
BURN KITS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
WFR Wholesale Fire
CERVICAL COLLARS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Trans-Care Rescue
WFR Wholesale Fire
CRIBBING
EQUIPMENT
A.J. Stone
Rocky Mountain
Phoenix
WFR Wholesale Fire
DEFIBRILLATORS
A.J. Stone
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
ResQTech Systems
Trans-Care Rescue
Ziamatic Corp.
FIRST AID & MEDICAL KITS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
FSI® N.A.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
Spectrum Nasco
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
HYDRAULIC HOSE REELS
A.J. Stone
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
LINE THROWING SYSTEMS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Trans-Care Rescue
WFR Wholesale Fire
R.I.T. BAGS (RAPID INTERVENTION)
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Draeger
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
RESUSCITATION EQUIPMENT
A.J. Stone
Dependable
Micmac Fire & Safety
Source
ResQTech Systems
Spectrum Nasco
SAFETY SIGNS
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Trans-Care Rescue
WFR Wholesale Fire
STRETCHERS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
TRAFFIC CONTROL (BARRIERS, CONES, ETC.)
A.J. Stone
Flash Fire & Safety
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
TRAUMA BAGS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
HAZ-MAT EQUIPMENT
ABSORBENT/ ABSORBENT
PRODUCTS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
WFR Wholesale Fire
AIR QUALITY/ TREATMENT/ MONITORING
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Draeger
Flash Fire & Safety
Trans-Care Rescue
ALARM & WARNING
SYSTEMS
Canadian Safety Eqpt.
CSE Incendie
Dependable
Fort Garry
M&L Supply
ASBESTOS/LEAD/ MOULD ABATEMENT
M&L Supply
WFR Wholesale Fire
BREATHING AIR COMPRESSORS
A.J. Stone
Flash Fire & Safety
Rocky Mountain Phoenix
WFR Wholesale Fire
BUNKER GEAR
CLEANER AND REPAIR
A.J. Stone
FireService Mgmt.
Flash Fire & Safety
Micmac Fire & Safety Source
ResQTech Systems
Rocky Mountain Phoenix
Safedesign Apparel
CBRN RESPONSE EQUIPMENT
A.J. Stone
Draeger
Rocky Mountain Phoenix
Starfield - Lion
CLEANERS/ DEGREASERS/ SOLVENT
A.J. Stone
Flash Fire & Safety
M&L Supply
ResQTech Systems
Unifoam Co.
WFR Wholesale Fire
COATINGS/ PROTECTIVE FLOORING
M&L Supply
COMMUNICATIONS
Canadian Safety Eqpt.
CSE Incendie
FDM Software
Rocky Mountain Phoenix
CONFINED SPACE
SAFETY PRODUCTS/ TRAINING/SERVICES
A.J. Stone
Draeger
WFR Wholesale Fire
CONTAINMENT AND LEAK PLUGGING SUPPLIES
A.J. Stone
Flash Fire & Safety
DE-CON SHOWERS
A.J. Stone
Canadian Safety Eqpt.
Darch Fire
FSI® N.A.
M&L Supply
2016 PRODUCTDIRECTORY
Rocky Mountain Phoenix
WFR Wholesale Fire
DISPOSAL SERVICES
M&L Supply
Micmac Fire & Safety Source
DIVE EQUIPMENT
ResQTech Systems
EMERGENCY POWER
Flash Fire & Safety
M&L Supply
WFR Wholesale Fire
EMERGENCY RESPONSE EQUIPMENT SERVICES
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
Draeger
Innotex®
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
WFR Wholesale Fire
ENVIRONMENTAL & WASTE AUDITING
M&L Supply
EYE WASH STATIONS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
FSI® N.A.
M&L Supply
Micmac Fire & Safety
Source
ResQTech Systems
FILTRATION EQUIPMENT/ SYSTEMS
Air Vacuum
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety Source
GAS DETECTORS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Draeger
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety Source
MSA
ResQTech Systems
Rocky Mountain Phoenix
Trans-Care Rescue
GENERAL CONTRACTING/ DEMOLITION
M&L Supply
GROUNDWATER MONITORING
Micmac Fire & Safety Source
HAZ-MAT ABSORBANTS
A.J. Stone
Canadian Safety Eqpt.
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
WFR Wholesale Fire
HAZ-MAT CHEMICAL NEUTRALIZERS
Canadian Safety Eqpt.
FSI® N.A.
M&L Supply
HAZ-MAT DECONTAMINATION UNITS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
FSI® N.A.
M&L Supply
Micmac Fire & Safety
Source
WFR Wholesale Fire
HAZ-MAT SPECIALTY VEHICLES
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
E-One, Inc.
FSI® N.A.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
Pierce Mfg.
ResQTech Systems
Rocky Mountain Phoenix
HAZ-MAT TRAILERS
A.J. Stone
Canadian Safety Eqpt. Dependable
FSI® N.A.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
HAZARDOUS RECYCLING SERVICES
M&L Supply
HAZARDOUS SPILL AGENTS
FSI® N.A.
Rocky Mountain Phoenix
Unifoam Co.
WFR Wholesale Fire
HAZARDOUS WASTE TREATMENT
Canadian Safety Eqpt. CSE Incendie
M&L Supply
INCIDENT COMMAND
EQUIPMENT
Canadian Safety Eqpt. Dependable
Draeger
M&L Supply
ResQTech Systems
WFR Wholesale Fire
INDUSTRIAL CLEANING & DECONTAMINATION
Flash Fire & Safety
FSI® N.A.
M&L Supply ResQTech Systems
INFLATABLE TENTS
A.J. Stone
Darch Fire
Flash Fire & Safety
Rocky Mountain Phoenix
WFR Wholesale Fire
LABELS/SIGNS/ PLACARDS
A.J. Stone
Canadian Safety Eqpt. CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety Source
LABORATORY
TESTING
Code 4 Fire
Spectrum Nasco
LAUNDRY EQPT. FOR TURNOUT GEAR
A.J. Stone
Flash Fire & Safety
Micmac Fire & Safety
Source
Nicholson Mechanical
LEAK DETECTION/ TESTING
Draeger
Micmac Fire & Safety
Source
MSA
ResQTech Systems
LEAKS, SEALS & PIPE BANDAGES
A.J. Stone
Code 4 Fire
M&L Supply
Micmac Fire & Safety
OIL CONTAINMENT
EQUIPMENT
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety Source
ON-SCENE LIGHTING
A.J. Stone
C-Max
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
M&L Supply
Micmac Fire & Safety
Source
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
PORTABLE DE-CON STATIONS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
FSI® N.A.
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
WFR Wholesale Fire
PROTECTIVE CLOTHING
A.J. Stone
Flash Fire & Safety
Martin & Levesque
Rocky Mountain
Phoenix
WFR Wholesale Fire
PUBLICATIONS
Fire Fighting In Canada
Nova Scotia
Firefighters School
PUMPS/VALVES/ METERS
A.J. Stone
C-Max
Dependable
Waterous
RENTAL EQUIPMENT
Canadian Safety Eqpt.
CSE Incendie
Draeger
Flash Fire & Safety
RIGID TENTS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
FSI® N.A.
Micmac Fire & Safety
Source
SCBA SEATING
A.J. Stone
C-Max
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Draeger
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Seats Canada
Trans-Care Rescue
Ziamatic Corp.
SELF-CONTAINED
BREATHING APPARATUS
A.J. Stone
Darch Fire
Rocky Mountain Phoenix
WFR Wholesale Fire
Ziamatic Corp.
SHELTER HEATERS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
FSI® N.A.
SPILL CONTROL KITS
A.J. Stone
Flash Fire & Safety
Rocky Mountain Phoenix
SPILL MITIGATION AGENT
A.J. Stone
Canadian Safety Eqpt.
Unifoam Co.
SPILL RESPONSE/ CLEAN-UP
A.J. Stone
Canadian Safety Eqpt.
M&L Supply
Micmac Fire & Safety Source
Rocky Mountain
Phoenix
Unifoam Co.
STORAGE SYSTEMS
A.J. Stone
Darch Fire
E.S. Safety Systems
M&L Supply
Micmac Fire & Safety Source
Pelican Products
ResQTech Systems
TEMPORARY/ PORTABLE BEDS
TRAINING & EDUCATION
Fire Fighting In Canada
Firehall BookStore
NFPA
Nova Scotia
Firefighters School
Spectrum Nasco
VEHICLE EXHAUST
REMOVAL
Air Technology
Air Vacuum
M&L Supply
HOSE & HARDWARE
ADAPTERS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Highwater Hose Kochek Co., Inc.
M&L Supply
Micmac Fire & Safety Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
AERIAL MONITORS
A.J. Stone
Carrier Centers
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
BUTTERFLY VALVES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
CLAMPS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Source
A.J. Stone
Flash Fire & Safety
ResQTech Systems
Trans-Care Rescue
ResQTech Systems
A.J. Stone
Darch Fire
Dependable
Flash Fire & Safety
M&L Supply
Mercedes Textiles
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
Ziamatic Corp.
COUPLINGS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Highwater Hose
Kochek Co., Inc.
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
DRY HYDRANT SYSTEMS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carrier Centers
CSE Incendie
Dependable
Kochek Co., Inc.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
ELECTRIC VALVES
A.J. Stone
Carl Thibault Fire Trucks
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
FLOATING DOCK STRAINERS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire
Trucks
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
Kochek Co., Inc.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
WFR Wholesale Fire
Ziamatic Corp.
FOAM EDUCTORS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire
Trucks
Carrier Centers
CET Fire Pumps
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
FORESTRY HOSE
A.J. Stone
Canadian Safety Eqpt.
CET Fire Pumps
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Highwater Hose
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
GATE VALVES
A.J. Stone
C-Max
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Kochek Co., Inc.
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
HOSE
A.J. Stone
C-Max
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Highwater Hose
Kochek Co., Inc.
M&L Supply
Mercedes Textiles
2016 PRODUCTDIRECTORY
Rocky Mountain
Phoenix
WFR Wholesale Fire
HOSE COUPLING
ASSIST TOOL
A.J. Stone
Darch Fire
Flash Fire & Safety
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
HOSE BAGS
A.J. Stone
Flash Fire & Safety
Mercedes Textiles
Rocky Mountain
Phoenix
WFR Wholesale Fire
HOSE BRIDGES
A.J. Stone
C-Max
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
Ziamatic Corp.
HOSE CLAMPS
A.J. Stone
C-Max
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Ziamatic Corp.
HOSE CLEANER
C-Max
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Highwater Hose
Mercedes Textiles
Rocky Mountain
Phoenix
WFR Wholesale Fire
HOSE DRYER & CABINETS
A.J. Stone
Flash Fire & Safety
Rocky Mountain
Phoenix
WFR Wholesale Fire
HOSE REELS
A.J. Stone
C-Max
Canadian Safety Eqpt.
CET Fire Pumps Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
M&L Supply
Micmac Fire & Safety
Source
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
HOSE ROLLING DEVICES
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
M&L Supply
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
HOSE TESTERS
A.J. Stone
C-Max
Canadian Safety Eqpt. Code 4 Fire
CSE Incendie
Darch Fire
Dependable
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
HYDRANT ADAPTORS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Code 4 Fire
Darch Fire
Dependable
Fort Garry
Kochek Co., Inc.
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
HYDRANT FLOW TESTERS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Fort Garry
Hastings Brass
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
HYDRANT TOOL KIT
A.J. Stone
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
HYDRANTS
Dependable
M&L Supply
ResQTech Systems
INDUSTRIAL HOSE
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Highwater Hose
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
MONITORS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire
Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Fort Garry
FSI® N.A.
M&L Supply
Micmac Fire & Safety
Source
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
MUNICIPAL RACK
A.J. Stone
Rocky Mountain
Phoenix
WFR Wholesale Fire
NOZZLES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
FSI® N.A.
Kochek Co., Inc.
M&L Supply
Mercedes Textiles
Micmac Fire & Safety Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
ROOF, BUMPER
TURRETS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carrier Centers
CSE Incendie
Darch Fire
Dependable
Fort Garry
M&L Supply
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
SAW BLADES
A.J. Stone
Darch Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
SUCTION HOSE
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Highwater Hose
Kochek Co., Inc.
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Code 4 Fire
CSE Incendie
Ontario Fire Truck
Source
2016 PRODUCTDIRECTORY
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Techno Feu Inc.1200°
WFR Wholesale Fire
SUCTION STRAINERS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Kochek Co., Inc.
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
WFR Wholesale Fire
Ziamatic Corp.
VALVES & FITTINGS
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry
Kochek Co., Inc.
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
W.S. Darley & Co.
WFR Wholesale Fire
WRENCHES
A.J. Stone
C-Max
Canadian Safety Eqpt.
Carl Thibault Fire Trucks
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Fort Garry Kochek Co., Inc.
M&L Supply
Mercedes Textiles
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
WFR Wholesale Fire
Ziamatic Corp.
PROTECTIVE CLOTHING & GEAR
AIR CYLINDERS
AA.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Dependable
M&L Supply
Micmac Fire & Safety
Source
MSA
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
WFR Wholesale Fire
Ziamatic Corp.
BACK SUPPORT
BELTS
A.J. Stone
Flash Fire & Safety
ResQTech Systems
BOOTS
A.J. Stone
Alliance Mercantile
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
Gore, W.L.
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain Phoenix
Safedesign Apparel
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
CHEMICAL RESISTANT FABRICS
Alliance Mercantile
Gore, W.L.
Stedfast, Inc.
WFR Wholesale Fire
COOLING VESTS
A.J. Stone
Darch Fire
Draeger
Rocky Mountain
Phoenix
DUST MASKS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Darch Fire
Draeger
Flash Fire & Safety
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain Phoenix
EMS TURNOUT GEAR
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
FireService Mgmt.
Gore, W.L.
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain
Phoenix
Safedesign Apparel
Stedfast, Inc.
FACE MASK POUCHES
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Rocky Mountain Phoenix
Safedesign Apparel
WFR Wholesale Fire
Ziamatic Corp.
FACE MASKS (SCBA)
A.J. Stone
Darch Fire
Draeger
Flash Fire & Safety
ResQTech Systems
Rocky Mountain Phoenix
WFR Wholesale Fire
FIRE ENTRY SUITS
A.J. Stone
Flash Fire & Safety
Metz Fire
Rocky Mountain
Phoenix
WFR Wholesale Fire
FLAME RESISTANT
FABRICS
A.J. Stone
Alliance Mercantile
Canadian Safety Eqpt.
Flash Fire & Safety
Globe Mfg.
M&L Supply
ResQTech Systems
Safedesign Apparel
Starfield - Lion
Stedfast, Inc.
WFR Wholesale Fire
GEAR BAGS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
FireService Mgmt.
Flash Fire & Safety
Globe Mfg.
Micmac Fire & Safety
Source
Ontario Fire Truck
Pelican Products
ResQTech Systems
Rocky Mountain
Phoenix
Safedesign Apparel
Trans-Care Rescue
WFR Wholesale Fire
GLOVE LINERS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
Gore, W.L.
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Safedesign Apparel
WFR Wholesale Fire
GLOVES (FIRE FIGHTING)
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Darch Fire
Dependable
Flash Fire & Safety
Globe Mfg.
Gore, W.L.
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Safedesign Apparel
Starfield - Lion
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
GLOVES (KEVLAR EXTRICATION)
A.J. Stone
Darch Fire
Flash Fire & Safety
Rocky Mountain
Phoenix
Safedesign Apparel
WFR Wholesale Fire
GLOVES (LATEX)
A.J. Stone
Alliance Mercantile
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Spectrum Nasco
GLOVES (RAPPELLING)
A.J. Stone
Flash Fire & Safety
Rocky Mountain
Phoenix
Safedesign Apparel
WFR Wholesale Fire
GOGGLES/EYE
PROTECTION
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Trans-Care Rescue
HEARING
PROTECTORS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
MSA
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
HELMET CHIN
STRAPS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
MSA
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Safedesign Apparel
WFR Wholesale Fire
HELMET LINERS
A.J. Stone
Code 4 Fire
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
Source
MSA
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Safedesign Apparel
WFR Wholesale Fire
HELMETS
Code 4 Fire
CSE Incendie
Dependable
Draeger
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
MSA
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Safedesign Apparel
Trans-Care Rescue
W.S. Darley & Co.
WFR Wholesale Fire
Ziamatic Corp.
HOODS
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
M&L Supply
Metz Fire
Micmac Fire & Safety Source
Ontario Fire Truck
ResQTech Systems
Rocky Mountain
Phoenix
Safedesign Apparel
Trans-Care Rescue
WFR Wholesale Fire
INCIDENT COMMAND
VESTS
A.J. Stone
Canadian Safety Eqpt.
CSE Incendie
Dependable
Globe Mfg.
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Safedesign Apparel
WFR Wholesale Fire
INDUSTRIAL APRONS
A.J. Stone
M&L Supply
Micmac Fire & Safety
Source
Safedesign Apparel
INFLATABLE
STRUCTURES
A.J. Stone
Darch Fire
FSI® N.A.
Rocky Mountain
Phoenix
WFR Wholesale Fire
JUMPSUITS & COVERALLS
A.J. Stone
Alliance Mercantile
Canadian Safety Eqpt.
ResQTech Systems
M&L Supply
Innotex®
M&L Supply
WFR Wholesale Fire
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Flash Fire & Safety
M&L Supply
Metz Fire
Micmac Fire & Safety
Source
Ontario Fire Truck
Rocky Mountain
Phoenix
Safedesign Apparel
W.S. Darley & Co.
WFR Wholesale Fire
LIFE & SAFETY
BELTS & HARNESSES
A.J. Stone
Canadian Safety Eqpt.
Code 4 Fire
CSE Incendie
Dependable
Flash Fire & Safety
M&L Supply
Micmac Fire & Safety
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BY VINCE MACKENZIE Fire chief, Grand Falls - Windsor, N.L.
WHarness the power of collective advocacy
e all volunteered to become firefighters for a multitude of reasons, and we all have stories about why we chose to help our fire departments. We accept the fact that the role of a volunteer firefighter has changed and includes fighting fires and answering emergency calls for everything from medical calls to hazmat incidents.
But there is another role that is often overlooked – that of the advocate.
As we learn and shape our skills, it seems, we start advocating within our respective departments. We quite often witness firefighters advocating for new equipment, better training, and improvements to facilities, or fundraising for a cause. In turn, fire-department leaders are usually tasked to advocate to council for better services or equipment on behalf of the firefighters.
Sometimes advocacy takes a negative turn. Many of us have firefighters in our departments who like to advocate for their own personal agendas; that kind of advocacy can be disruptive or even destroy morale within the department. Fortunately, those folks typically don’t last long or the rest of organization steers them in the right direction through their virtuous advocacy efforts.
But firefighters are also motivated by their own experiences to advocate passionately for improved fire safety and public education and, to this end, often promote and participate in public community events. Fire-service advocacy comes in many forms. Firefighters may not even realize that they are advocating when they are talking to people in the community about fire prevention, for example.
I have had the great fortune to be affiliated with several fire-service associations and groups for more than a quarter of a century. I have been honoured to have been exposed to and have learned from some great fire-service advocates. Through the network of fire-service associations, I have met and had the great pleasure to work with the most wonderful mentors, movers and shakers, and passionate firefighters in the country. I am grateful to have learned their styles and systems. It is my opinion that the need for fire-service associations is greater now than ever as the challenges continue to mount and fewer folks are willing to step onto the advocacy stage.
In working with various groups, I have been driven to encourage collaboration and unity among associations. Certainly there is competition for members and the membership fees that all organizations need to operate and advocate effectively, as well as grant and sponsorship funding.
Canada’s fire-service associations have built today’s fire services through the collective influence of all stakeholders. These associations are only as strong as their leadership and membership. I think that collectively, fire-service associations can be even stronger if we
My advice to firefighters of all ranks is to advocate for your causes.
Passionate firefighters do not stop there; we commonly see them take up community causes in other organizations as well. How many times have you noticed that the same people seem to be involved in a lot of different community projects and service organizations?
Then there is the next level, at which many outstanding individuals emerge as advocacy leaders in local fire-service associations, groups and unions and then move on to provincial and national groups. Whether career or volunteer, chiefs, training officers, or mutual-aid associations, all these folks have started somewhere in a fire station and evolved into champions of their fire-service causes.
Vince MacKenzie is the fire chief in Grand Falls-Windsor, N.L. Email him at firechief@townofgfw.com and follow him on Twitter at @FirechiefVince
strive to build partnerships among the sibling associations. I am proud and encouraged when I see the caliber and dedication of all who participate in Canada’s fire-service associations.
My advice to firefighters of all ranks is to advocate for your causes. Even though your time is a valuable commodity, use some of your volunteer time to help to move our fire services to higher levels. I encourage the next generation to consider advocacy as an important role; find a cause and add your voice.
Only when we all pull on the same oars do governments and the public truly understand that what we advocate for is important to the safety of all Canadians. That is how we got here in the first place – because of what was built by those who preceded us. I call on you now to add your time, experience and, most importantly, your voice to pay it forward in collaborative advocacy.
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– Robert Post, Fire Chief, Barrow County Fire Dept., Winder, GA
