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Fenestration Review 2018 Vol. 7 • Issue 2

Annex Business Media

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CANADA’S WINDOW AND DOOR MAGAZINE

Vol.

EDITORIAL

You can’t measure intangibles, but they still matter.

14 REBATE RUNDOWN

Governments have a long history of trying rebates to encourage energy efficiency. But how effective are they?

9 FIT & FINISH

Substance should determine your choice in industry events. by Chris Meiorin

6 INDUSTRY NEWS Reports from FenCan... Warren recognized...FIT is back...Rehau leaving Winnipeg...

18 2018 SAWDAC MEMBERS DIRECTORY

16 FENESTRATION CANADA

We need to be up to the challenge of improving our industry. by Jennifer Small

10 BUILDING HERITAGE

A brother and sister team return to their hometown to apply their skills in the window business.

2 30 THAT’S RICH All ideas are not good ideas when it comes to marketing projects. by Rich Porayko

Relaxed enthusiasm

by Patrick Flannery

Maybe intangibles matter more than we think.

Hockey fans watched transfixed as the Las Vegas Golden Knights threatened to do something no expansion team has ever done in any sport: win a championship in their first year of existence. As it turned out, experience and star power finally prevailed to bring the Knights back to Earth, but still the team’s accomplishment in making the finals is remarkable. I don’t think it’s a stretch to say that what the Knights have done this year will change the league. Coaches and GMs are going to start wondering what might happen if they balance their lines and give more middle-of-the-road players a chance to play more minutes. Clogging up the middle and looking for loser points in overtime will (hopefully) be discarded in favour of Vegas’ flying, wide-open style that pressurizes defences to the breaking point. And I think just about every team is going to be looking at the effort they don’t put in to the entertainment around the game at the rink and realize they are missing a huge opportunity to attract spectators outside of die-hard hockey fans, especially the young families their future will depend on.

It’s that last point that intrigues me and makes me wonder if there’s a business lesson there. The Vegas players obviously rode a wave of enthusiasm, fun and excitement all year. They were loose and fired up at the same time, led by the relaxed good humour of their veteran goaltender, Marc-Andre Fleury. The mass shooting tragedy just as the season began last fall provided an instant bonding and motivating influence, though that’s hardly something anyone would want to replicate. What could be replicated maybe is the spirit and energy in and around the team where they draw positive vibes from the wild Vegas crowds and translate it into

maximum effort and a great attitude.

It’s easy to get impatient with discussion of “intangibles.” They are, by definition, not measureable or even reliably detectable. They exist in the dark space between people’s ears, where cause and effect react in unpredictable ways. We can all point to specific instances of someone doing well in circumstances that should have made things tough for them, and conversely people underperforming when everything was set up for their success. The temptation is to hand-wave the whole topic and insist that everyone rise above their feelings to do their best in all circumstances. We hear frequently that “professionals” should be able to do this. Certainly that needs to be the stated expectation. But the reality is that a good atmosphere raises the performance floor for professionals just as much as anyone else. I’ve seen firsthand what the impact of a good corporate environment can be. Here at Annex Business Media (this magazine’s publisher), we’ve managed to achieve some of the same feeling of relaxed enthusiasm that the Golden Knights exhibit. Management encourages us to try new things and, if they don’t work, heads don’t roll. Bosses are good-humoured, accessible and positive. The resulting energy has generated strong growth in the company to the point where we are now Canada’s largest private trade publisher, producing over 60 channels for various industries.

It’s summertime, so you are very busy. But maybe when things back off a bit later in the year you’ll want to think about how you can generate that spirit of relaxed enthusiasm in your shop and make your own improbable run for the Cup.

December 3-5, 2018

Quebec City Convention Centre

Quebec City, QC

Conference and Tradeshow featuring the latest innovative products, machinery, and services

Education Sessions for the business, technical and operations minded

Main Event Extravaganza a networking party with your industr y

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Calgary hits all the right notes

Fenestration Canada held its Spring Conference June 4 through 6 at the Hotel Arts in Calgary. The event drew around 130 window and door manufacturers and installers, and their suppliers, to educational seminars, association meetings and social networking opportunities. Headlining the event was keynote speaker Graham Sherman, president of the Tool Shed Brewing Company. Sherman’s message was to take your passions all the way, to commit 100 per cent to what you want to do and to absolutely refuse to quit until you’ve achieved your goals. Social opportunities included the welcome reception at Gasoline Alley in Calgary’s historic Heritage Park. Delegates were welcomed to the city with a White Hat Ceremony, well fed and watered, then entertained by a live band and display of historic cars, trucks and farm equipment. The President’s Dinner on the evening of the 5th included some very nice recognition for some very dedicated association supporters. Lisa Bergeron of Jeld-Wen, past president, and Jennifer Small of Screenco, the new president, teamed up to emcee the night. They thanked Eddie Choe of Trimlite and Ted Paetkau of Fenestration Components International for their work as local hosts. Stephane Labelle of ConstructBuy won the President’s Award for his hard work on the WinDoor Committee bringing the show to Quebec. Greg Dickie of Atlantic Windows was thanked for his efforts as he announced his retirement from the board. The conference included Fenestration Canada’s AGM, at which Bergeron presented an overview of association activities. She introduced Erin Roberts of Zeem as the new executive director of the association replacing the departed Cindy Gareau. She discussed the association’s coordination with

Rehau to close Winnipeg plant

Rehau has announced plans to adjust its window solutions division in Canada and the United States. As a result, it will close its manufacturing plant in Winnipeg by the end of 2018.

“The decision to cease operations at our window profile extrusion plant in Winnipeg was difficult but necessary,” said Christian Fabian, CEO of Rehau Americas. “There is no realistic prospect for profitability and therefore we have reached the unfortunate but inevitable decision to close this facility.” The Winnipeg plant provides profiles to a network of window manufacturers who supply uPVC windows to residential and commercial projects throughout Canada and the United States. Along with the plant closure will come an adjusted North American product portfolio, focused on delivering the technologically advanced designs upon which the Rehau window brand was built.

“Our plant in Winnipeg will continue to operate

Lisa Bergeron of Jeld-Wen (right) passes the pepper mill to Jennifer Small of Screenco as she moves to past president and Small takes the reins as Fenestration Canada president. Joining them are Greg Dickie of Atlantic Windows (left) and Ryan Dudeck.

Natural Resources Canada to help implement its market transformation roadmap intended to drive acceptance of high-performance fenestration across the country. She also described the association’s efforts to work with GreenON to help smooth out the implementation of its rebate program in Ontario. All Fenestration Canada education efforts and events are showing growth and positive revenue trends.

“It’s been a great turnout and a great event,” said Small. “The keynote speaker was fantastic. I loved his message of how there is no option but to succeed. It relates a lot to what our fabricators are facing with increased regulations.”

Next year’s Spring Conference is planned for St. Catharines, Ont.

through 2018 as we sell down inventory and complete customer orders. We will work closely with our customers to support and prepare them for transition,” added Fabian. “We recognize the contributions our window solutions division employees have made over the years to Rehau and we are placing the highest priority on treating them fairly and respectfully. We are committed to working with them throughout this transition period.” The planned adjustment will affect 75 employees in Canada, as well as a small number of employees in the United States.

“We have a compelling business need to better align our assets with marketplace trends and customer requirements,” said Fabian. “To that end, we are setting up our manufacturing network to service innovative production lines in strategic geographic areas to better meet current and future production needs and the evolving needs of our customers.”

SAWDAC Newsletter

WINDOW WISE

SAWDAC/Window Wise has trained 2,700 installers since December 2017. The growth of the program is due to the GreenON government grant program. Window Wise now has a total of 380 certified dealers across Canada. We will continue to work with GreenOn on their rebate program through its November end date. To become a member of SAWDAC, simply go to sawdac.com and then click on “Become a Member.”

RENOPLAN FINANCING

RenoPlan continues to grow as the market has demanded and taken advantage of the low financing rates and our 95 per cent loan application approval rating for 2018. Dealers are saying that the easy-to-use online credit application is great and this is why so many of our dealers are being effective and successful. If you have any questions about joining RenoPlan don’t hesitate to drop us a line to ask a question on how you can take advantage of this great program.

MEMBER BENEFITS

SAWDAC is happy to see many of the new dealers using the programs and benefits that we offer. We’ll continue to add new member benefits as this strong

participation continues.

• Telecommunications –Discount rates from Rogers and Bell Mobility

• Primus Canada – Discount long distance, internet and web hosting

• Merchant credit services

– Members can make Visa and Mastercard transactions through the SAWDAC office without purchasing the service

• Petro-Canada Super Pass – Discounts on gas and other services

• AIL insurance – Members and all their workers receive $3,000 accidental death and dismemberment insurance at no cost

• Morison insurance –Customized package of general insurance coverage specific to industry risks and low-cost

• RenoWorks Visualizer –Free online facade modeling

to show your customers what their new windows will look like

• Training – Window installation and working-atheights training at rates you won’t find anywhere else

• Government information – SAWDAC members get advice and bulletins on relevant government legislation, regulations and codes. Examples: occupational health and safety laws, 10-day cooling-off period rules, worker’s compensation boards, renovation tax incentives and rebates, Energy Star, Eco Action... and much more

SAWDAC GOLF TOURNAMENT

SAWDAC will be hosting our annual golf tournament in September. Watch for the email with the sign-up information shortly.

SOCIAL MEDIA

We have entered into the social media age with launching our Facebook page and Twitter accounts. We’re sending out daily updates and articles that we find would be helpful to our members and consumers. Please give us a follow as we would love to hear from you. The Twitter handle is @SAWDAC2.

FABRICATORS SHOULD JOIN WINDOW WISE

Window manufacturers can derive substantial benefits from the Window Wise program. Some key benefits:

• 75 per cent of our traffic on our Window Wise website is consumers looking for an approved manufacturer

• Increased demand for sales on higher-quality windows.

• Increase in associated product sales

• Networking with a high quality group of industry leading dealers.

• Service call reduction – Since the majority of complaints by consumers about their new windows are the result of faulty installation, manufacturers will see a drop in service calls from customers who use Window Wise installers. If you install the windows you manufacture, Window Wise will train and certify your installation team.

PRESIDENT Fred Hamilton PAST PRESIDENT Steve Caza VICE-PRESIDENT Roger Neves SECRETARY/TREASURER Paul Gilbert EXECUTIVE DIRECTOR Jason Neal OFFICE MANAGER Ronda Mitchell

The SAWDAC golf tournament always draws a great crowd. Join us in September for a fun day of catching up with your industry friends.

INDUSTRY NEWS

GreenGone

The GreenON rebate program has been cancelled. GreenON’s sudden launch made waves last December by promising buyers of replacement windows up to $5,000 in rebates when they purchased Energy Star Most Efficient windows from accredited dealers. The program came under fire from industry critics for its haphazard rollout, poor communication, conflicting rules and unclear procedures and requirements.

GreenON officials say the program will honour work agreements for work completed by October 31 as long as the rebate application is received by Nov. 30. Many window dealers and manufacturers are facing huge backlogs and lead times as a result of the flood of orders caused by GreenON and some are concerned dealers will not be able to fill orders on time resulting in customers losing their rebate. The original cutoff date for completed work was set at Aug. 31, but the province backtracked following feeback from Fenestration Canada and SAWDAC.

Fenestration Canada commented in a statement: “We are saddened to see the program go. While not perfect, the program was to be transformative for the industry in that it called for certified high-performance windows

installed by certified personnel. The problem with pulling the plug on such a program is that it will lead to layoffs in the near future. This instability makes it harder for manufacturers to keep their workforce and will lead to an economic slowdown in the sector and a resurgence of the underground economy. The abruptness of the cancellation will leave a lot of consumers high and dry. We urge the incoming government to review their position and extend the phase-out period at the very least the end of 2018. Fenestration Canada advocates for a permanent deep energy retrofit tax credit.”

Jason Neal, executive director of SAWDAC, comments: “It was great while it lasted for both consumers and window dealers. It has put Window Wise at the forefront of industry standards on proper window installation techniques and how important it is. We look forward to working with other programs like this in the future.”

The cancellation of the GreenON rebate follows closely the Ontario provincial election that saw a PC majority government take power. Eliminating the Ontario capand-trade carbon emissions program was a major plank of the PC campaign. GreenON was financed by re-allocated carbon tax dollars.

FIT program returns to Fenestration Canada

Fenestration Canada announced at the Spring Conference that the association has purchased the rights to the Fenestration Installation Technician program from CSA and will retain ownership of it going forward. The program will be administered by Building Professionals, an ISO 17024-accredited building science consultancy out of Winnipeg. Fenestration Canada says the Ontario GreenON rebate program has indicated it will recognize work

by FIT-certified window installers as qualifying for the rebate once the program is launched. Robert Jutras of CLEB, chair of the FenCan Technical Committee, says they anticipate launch in late June or early July. FIT was created in 2012 to address demand for a simplified, low-cost certification process for window installers. Participation proved insufficient to cover the costs of administration and Fenestration Canada sold the program to its developer, CSA, in 2016.

George Warren wins C.P. Loewen award

George Warren, owner of Centennial Windows and Doors in London, Ont., was presented with Fenestration Canada’s C.P. Loewen award recognizing lifetime contributions to the Canadian window and door industry. The presentation was made at the Fenestration Canada Spring Conference’s President’s Dinner, June 5 in Calgary. Presenting the award was last year’s recipient, Kevin Pelley of Kohltech. As usual, Pelley brought a humorous twist to the presentation by appearing over video link (he was out of the country at the time of the event) wearing a Maritime sou’wester fishing hat to honour Warren’s Newfoundland origins. Lisa Bergeron, FenCan past president, also feted Warren and handed over the trophy along with Jennifer Small, FenCan president. Warren, who was accompanied by his wife, Rita, was obviously moved by the honour and

started his acceptance speech by reflecting on how remarkable it was that he was in this position given his beginnings in a small Newfoundland fishing village where he didn’t see a car until his teens. Warren thanked the many people who helped him along the way and promoted the association as a critical organization in the industry, saying the early advice he received to get involved was some of the best he ever got. Warren touched on the importance of bringing along the next generation of window and door businesspeople and commented on his pride at seeing women ascend to the highest levels of the association.

by Chris Meiorin

Winnipeg or Calgary?

Irecently had to make a decision: do I travel to Winnipeg or to Calgary? It certainly wasn’t an easy decision either. In Calgary, the Fenestration Canada 2018 Spring Conference was taking place. In Winnipeg, Canadian Manufacturers and Exporters (CME) was hosting the 2018 Canadian Lean Conference. Both were important to me and both of great interest, however, both conferences were taking place at the same time. With this information, I had a tough decision to make.

I spent the first 20 years of my fenestration career with little or no interest in participating in our recognized association. My perception of the Canadian Window and Door Manufactures Association (now Fenestration Canada) was of an “old boys” club, that got together once a year for a golf tournament and drinking. As I’m not much of a drinker or golfer, I viewed both membership and attending the conference as something of little or no value. This perception, however, has changed over recent years, with a distinct and successful effort by Fenestration Canada to shed this image and work towards bringing value to its members with education sessions that went beyond the typical council and committee meetings and drilled into topics that we as fenestrators need to stay on top of. I not only became a member, but now enthusiastically attend every session, taking detailed notes. I made valuable connections, both socially and personally, and even found myself advocating membership with both manufacturers and suppliers. In short, I became a fan, largely due to value I felt the association brought to me as an individual and as a company.

I was first formally introduced to Lean via a Fenestration Canada webinar, “Lean... a journey, not a destination,” and I was later introduced to CME via Fenestration Manitoba’s FenCon18. I also spent the first 20 years of my career with not a lot of interest in or knowledge of Lean manufacturing. It’s not to say that we didn’t spend a lot of time improving our manufacturing efficiencies, we just didn’t have a label for it. However, this webinar opened my eyes to this systematic method and I was

& FINISH

intrigued and knew immediately that it would become my new and latest obsession.

As any business owner would tell you, time is a precious commodity. Often, we are faced with the challenges of how and where to allocate our time, both within the company and outside of work as well. If I was going to devote time away from my business and family, I wanted to ensure that there was a high return on this time investment and set out to diligently research the value streams of both these events.

The 2018 Canadian Lean Conference was exceptionally well laid out. The four-day conference was broken down into four different segments: workshops, tours, presentations, and keynote speakers. The presentations were further broken down into four different and distinct value streams: leadership, people, daily improvement and results. The tours focused on local businesses that continue to embrace Lean and included such industry peers as Loewen Windows and Doors, Alumicor, and Jeld-Wen. The keynote speakers too were of the highest quality and included manufacturing CEOs and practitioners who openly shared their respective triumphs and tribulations while on their Lean journeys. As you might assume for such a conference, everything was carried out with the utmost in efficacy and organization.

In contrast to the Lean Conference, information on the Fenestration Canada Spring Conference was limited. Line-dancing in cowboy hats seemed to be the event’s main draw. Now, that’s not to suggest that networking and socializing aren’t key to almost every and any association event, but if it’s not matched with at least as much attention to professional value-added opportunities, it can easily be bypassed by the key stakeholders. I recognize the efforts put forth by this organizing committee, most of whom are volunteering. It’s just that if you want the time commitment, there has to be a little more substance.

I went to Winnipeg.

Chris Meiroin is president of Euro Vinyl Windows in Woodbridge, Ont.

COVER STORY

BUILDING HERITAGE

Ruffell and Baker come home to success.

It all started in 1990 as a small family business, in a small office, within a small house. Today, London, Ont.,-based Heritage Renovations is a multi-award-winning company and highly recognized provider of windows and doors across southern Ontario.

by LINDSEY MCCAFFREY

Most recently, the business has experienced explosive and exciting year-over-year growth.

GETTING INTO THE BUSINESS

Today, siblings and vice-presidents Shannon Ruffell and James Baker are at the helm of Heritage Renovations. As children, the siblings had grown up in the London area but then left to pursue other interests: Ruffell was previously a senior executive at a large manufacturing company in Oakville, Ont., and Baker was doing renovations and working in government in Vancouver. In terms of returning home to pursue a family business, it was just a matter of time.

“Returning to London to pursue company ownership and pass down to future generations was always something we talked about doing,” says Ruffell. “We were just looking for the right opportunity and timing. A couple years ago was the perfect time to come back and help expand the business as vice-presidents, using our experience from other companies we had worked at.

“Plus, our family has always had a strong renovation background, so we already felt very comfortable with windows and doors,” says Baker. “Between that, my strong renovations background and corporate experience, as well as Shannon’s senior management corporate experience, we’ve been able to create a really great partnership for bringing this business forward.”

Coming in at a later point in the business life cycle, Ruffell and Baker are today focused on taking Heritage Renovations to the next level.

“We’re in our 30s and we’re very ambitious, and we have lots of fresh ideas,” says Ruffell.

A FAMILIAR PRESENCE IN MEDIA

Since joining Heritage Renovations, Ruffell and Baker have become familiar spokespeople on broadcast media.

“It was a natural fit to be able to create opportunities with the media, speak with them and take our knowledge out and share with the public on a wider scale,” she says. As such, Heritage Renovations is a regular go-to expert for outlets including CTV News and AM980’s “Ask the Experts” show.

“We speak about DIY projects, look at trends in windows, doors and renovations and discuss different things you should look for when choosing a contractor,” says Ruffell. “Really, it’s all about looking at things from the eyes of what’s important to the customer. For example, we’ll talk about what the process is, what customers should look for and some of the pitfalls that can occur when working with a contractor.”

Heritage Renovations has also increased its focus on — and brand recognition through — social media and metrics.

“We try to post a lot of different things on our social media channels including esthetics tips and trends,” says Ruffell.“Basically, every time we work with a customer, we’re focused on providing an engaging and likeable experience, where the customer feels they can trust us in terms of our knowledge. And now, if you’re talking to anyone about windows and doors, they know our name.”

REBATE PROGRAM BRINGS NEW BUSINESS

In late 2017, the Green Ontario Fund presented an exciting opportunity to window and door

businesses and their customers throughout the province: rebates for home owners of up to $5,000 for select high-performance windows. As soon as Heritage Renovations management heard about the program, they jumped at the chance for early certification.

“We could tell right away how popular it was going to be with customers and understandably the program’s initial rollout created a bit of a backlog for companies to get certified,” says Ruffell. “We wanted to get on that list of certified companies immediately, so we could promote being an official program partner and offer great savings to customers.”

Rather than wait for the program to come to London to offer certification, Heritage flew team members to Ottawa to apply just after Christmas.

“They announced the program on December 14th, and we were on the certified list the first week of January,” says Ruffell. As it turned out, Heritage Renovations already had met most of the criteria for certification.

HIRING THE “PERFECT PEOPLE”

In just a few short months since certification, Heritage Renovations has experienced an exciting upswing in sales.

“We are a very busy place typically between residential and commercial, but right now, because of the rebate program, it’s led us to hire even more people,” says Ruffell.

Focused on an excellent end-to-end customer service process, Heritage Renovations puts much thought into the people they hire.

“With the rebate program and our need to grow our team, we had to let customers know they would have a bit of a longer wait than usual for our services,” says Ruffell. “But on the positive side, because we take such care to hire the perfect people for our team, our customers will get

After going their separate ways for years, brother and sister team James Baker and Shannon Ruffell returned to London, Ont., to start Heritage Renovations. Fuelled by a drive for quality and customer service, they are seeing the company grow quickly.

COVER STORY

It’s been exciting for Ruffell and Baker to see their name recognition grow in their local market. Giving esthetic tips on social media has kept customers engaged and aware of the company.

top quality service no matter who they talk to, and work that will serve them for years from now.”

“We ensure that every single member of our team will treat our customers like gold,” adds Baker. “No matter whether our customers need a one-window replacement in their home or windows through an entire apartment building, they will get the same treatment. We really do have a team of all-stars and we’re told that all the time.”

Moreover, when selecting manufacturers, Heritage Renovations considers three criteria.

“We look not only for quality in the present, but quality that will stand the test of time,” says Ruffell. “Plus, we make sure they have a reasonable delivery time and whether they can consistently meet customers’ deadlines. Finally, we look at warranty, that is, if there is a warranty claim on the product, will they treat their customers with the same level of service as we treat our own customers?

“Ultimately, it’s about cherry-picking manufacturers who offer the best quality products, and then we pair it with the best quality installation and service.”

As a result, Heritage Renovations has accumulated many business awards and accolades over the last several years, including the highest possible rating with the Better Business Bureau, a consecutive slew of Consumer Choice Awards in the

Window and Door category and other local recognitions such as Best of London and Reader’s Choice. And just recently, Heritage Renovations was also nominated for the Better Business Bureau Integrity Award.

“We really embody integrity by treating our customers in the best way possible. I think that’s been key to our success and what sets us apart because every single person here really knows their stuff. Every customer has a great, consistent, happy experience with us from beginning to end,” says Ruffell.

WOMEN IN THE INDUSTRY

Recently, Ruffell was nominated for a local 20 Under 40 award. She points to the benefits of having women in the industry, particularly when it comes to residential work.

“The windows, doors and construction industry can be a bit of a boys’ club, but I like to think we’re being a bit innovative by having a female in senior leadership and bringing ideas,” she says. “A lot of the time, women are the leading decisionmakers in esthetics, styling and functionality. We’ve also added more women to our team, and you see more of them in our showroom interacting with customers. It’s a fresh and exciting approach.”

Having given birth a few months ago to a son, Ruffell has been transitioning slowly back into the business.

“I took a bit of time off after giving birth,

but with the general growth of the business and then pairing that success with the rebate program, it’s been impossible to take traditional maternity leave,” she says.

“However, I’ve had lots of flexibility and support since my son was born. Sometimes I even bring my baby to work. I was demoing some windows and doors in the showroom the other day, holding my baby in my arms and people were loving it!”

THE NEXT GENERATION

Now, the path is being paved for a new generation of business owners.

“It’s great being able to work with my brother everyday,” says Ruffell. “It’s brought everyone that much closer together, and now we’re working towards a brighter future.”

Moreover, says Baker, business presents an exciting opportunity to have a family legacy company.

“Between Shannon and I, we have five children all under the age of six. And with the exception of the newest baby, they’ve already expressed aspirations of working here one day,” he says. “It’s our intention to keep this business and pass it down from generation to generation as we go on.”

While the newest addition to the family can’t speak for himself, Ruffell says her son is already a big fan of the business.

“From the first day he was born, he was decked out in a Heritage Renovations hat!” she says.

FEATURE

REBATE RUNDOWN

Attempts to influence the market have mixed success.

Ah, the rebate – always great for the customer (unless it’s too little or too onerous) but can be a bit of a mixed blessing for retailers and manufacturers. That certainly seems to be the case with rebates for energy-efficient residential windows across Canada.

by TREENA HEIN

Before we examine rebate programs available in various provinces, let’s look at the big picture. While some believe these programs are offered by federal and provincial-territorial governments as an incentive to vote the party in power back in, governments generally claim they exist to help citizens save money on their heating bills and to reach broader policy targets for reducing greenhouse gas emissions. In February this year, the federal government held a stakeholder workshop called “Market Transformation for Residential Window Technologies in Canada” related to the PanCanadian Framework on Clean Growth and Climate Change. This meeting followed a related roadmapping R&D workshop in November 2017, where aspirational goals related to window cost and performance targets, R&D needs and more, were discussed. The goal is to move Canada’s codes and standards for new housing to Net Zero levels by 2030, and the fenestration component of that will mandate windows meeting a 0.80 U-factor – even for replacement windows. Obviously, this will increase the cost of windows significantly and Natural Resources Canada is looking at incentives to push the market to accept the investment.

It is uncertain what future rebate programs will come out of these discussions, but in terms of past and existing rebate programs, citizens of B.C. have had access to several in the recent past. In late 2007, a provincial sales tax exemption was offered within the Energy Star program and in February 2009, after the recession of the time was underway, three other programs

kicked in: the federal Home Renovation Tax Credit (HRTC), the federal EcoEnergy Program and the LiveSmart Program from BC Hydro. In the mind of Cam Drew, president of ThermoProof Windows and Doors in Chemainus, B.C.,the small rebate involved in the PST exemption program only prompted customers who were getting windows replaced anyway to step up the quality of their order, but the triple whammy of programs in 2009 boosted window installations significantly.

Since then, there has been one program for windows in B.C. offered by BC Hydro called PowerSmart. However, Drew notes customers have to get two other items done besides windows, such as the installation of a heat pump, and that “the incentive is limited. It’s only for people doing major renovations, and not big enough to move the needle in terms of us doing more business.” BC Hydro declined to comment.

In Ontario, the first window rebate program offered was in the 1980s from Ontario Hydro: $5 per square foot for windows with low-E.

“The downside, according to the people who ran the program, was that the quality of installation was not addressed,” notes Phil Lewin, sales and marketing manager at Gem Windows and Doors in Toronto.

The difficulty of implementing an effective rebate program was demonstrated in Ontario by GreenON. For 10 glorious months, from December 2017 through October of this year, it offered a large rebate of $500 for each Energy Star Most Efficient window installed

by dealers making a qualifying list. However, complaints about GreenON abounded. Installers pointed out that invoicing and program submission requirements (age and type of existing windows, etc.) changed several times. A promised program logo never materialized. Webinar information contradicted other given information. The submission portal took four months to get up and running.

Finally, and perhaps most revealing of the problems with rebate programs, GreenON was abruptly cancelled in June by the newly elected PC government of Ontario. They had run on a platform of opposing carbon taxes of any kind, and GreenON was financed by revenues from Ontario’s cap-and-trade emissions-reduction program. GreenON has given homeowners and contractors until the end of October to complete outstanding work orders and until the end of November to apply for the rebate. Given the massive work backlog the program has generated, it seems virtually certain that many orders will not

be delivered in time and receipt of those rebates put at risk.

Limited time versus long-term programs

Drew says the possible merits of limited time programs are discussed regularly in a lot of meetings he attends. He and his colleagues wonder if they “just move business over to a different year or whether they cause people to have work done that they would never have done with their home.” He adds that it’s always hard to say how much participation there will be in a limited program –it obviously depends on the level of incentive offered and the number of hoops participants have to go through. Drew does believe window makers want limited-time programs as they generally do bring in more profit, but that the HR challenges are tough. “We had to bring on new staff,” he says, referring to the triple offering in BC in 2009, “but then when the programs were over, business dropped by about 25 per cent. Of course at that point, we had to lay off staff, so it

Something

was a roller coaster. It’s not easy to bring on staff who realize the job may not be permanent.”

Many would rather see more permanent rebate programs. Lewin would like governments and utilities to find a simple way to provide ongoing encouragement of the purchase of great windows, well installed. Manitoba has offered one ongoing program since 2001, the Power Smart Residential Loan. Under this program, Manitoba Hydro offers loans of up to $7,500 at a low, cost-recovery interest rate (right now 4.8 per cent) for highperformance triple pane windows and/or other home energy-saving items provided by qualified suppliers. “It varies, but we have about 5,000 loans going every year,” notes Becky Radtke, Manitoba Hydro’s marketing specialist for the program. Radtke believes that this particular long-term arrangement is beneficial because both customers and contractors are familiar with it and therefore very comfortable. “The only comment we hear from contractors is that they’d like customers to be able to borrow more.”

FENESTRATION CANADA

Up for the challenge

by Jennifer Small

Iam honoured and excited to be Fenestration Canada’s President in this important and dynamic time for our association. We have a clear mission to support our members across Canada by providing education, networking, and technical resources. We are connecting fenestration industry stakeholders and proactively advocating for consistent, reasonable and enforceable regulations.

One of our goals as an executive over the past few years has been to strengthen our geographic presence, representation and influence. Just this year, we had a regional event in Moncton, N.B., a Spring Conference in Calgary, Alta., and we will have WinDoor in Quebec City. Each event brings with it education on issues relevant to both local and national stakeholders. By focusing on the entire country, we can engage fabricator and supplier members to share best practices on how to deal with fenestration challenges in different climates and regions, throughout various value chains and within different competing and regulatory landscapes.

We as an association have the responsibility to serve our members and ensure that energyefficient fenestration products continue to advance at an achievable and sustainable pace. As part of this responsibility, in the past year we have created a nationwide task group specifically targeted at NRCan’s aspirational goals where we as Fenestration Canada are voicing the concerns of our industry. The goal is to help support climate change with realistic and feasible manufacturing targets and considerations.

This push for energy efficiency is only beginning. This year, in Ontario, the GreenON program impacted a large group of our members by providing rebates to homeowners who replaced their windows with Energy Star Most Efficient windows. The first draft of the program left our members with many questions needing clarification and understanding. Fenestration Canada provided support and education to our members to help navigate the program while working in conjunction with program contractors to better the program and clarify and improve the fenestration component. In addition, we

have put a group of experts together to help develop FenCan training and education for the installation of fenestration products. This will help support the relaunch of the Fenestration Installation Technician certification exam, which in turn is another step on the path of code compliance.

The work does not stop here. As we develop our programs and provide education on codes and standards, we will continue to work with our members, key stakeholders and affiliate industry associations to improve code and regulation compliance and accountability. This is a major challenge facing our industry, however with the incredible professional leaders that work within our member companies we can develop strategies to better our industry and ensure the strong and compliant will thrive. Our association is on the right path. In this past year, we achieved several goals including defining what we do, who we are and why we exist through our member value proposition. This has given us a clear direction for our strategic plan and provides a framework for what we should be doing. As we attract and retain members, we now have a story to tell:

“As a FenCan member your company has an opportunity to influence standards and to advocate for consistent and achievable regulation. It has access to industry-specific education to help you face your business challenges and is part of a strong, supportive network of industry leaders.”

This is a time of change for the world, our country, and the fenestration industry. We can all sit on the sidelines and complain about what change comes our way, or we can get involved, have a voice, and volunteer our time for the benefit of our window and door manufacturers, suppliers, affiliates, and related associations. Because at the end of the day this is our passion and our livelihood. I am up for the challenge, are you?

Jennifer Small is president of Fenestration Canada and of Screenco, a Concord, Ont.,based manufacturer of window and patio screen products.

 Strengthen your business through a powerful network, resources, information and education that enables you to be more competitive and successful.

 Have a voice and a seat at the table to address key issues and regulations that impact the fenestration industry.

 Engage and benefit from valuable connections regionally and nationally and member-only resources and opportunities.

Whether you are a small fabrications shop or a multinational manufacturer, industry supplier or regulator, your organization needs to be a part of this dynamic association.

Premier Corporate Sponsor:

MEMBER DIRECTORY

1887545 ONTARIO LTD.

1286 Lauzon Ave., Sudbury, ON, P3A 3E1 Ph: (705) 691-6210

1ST CHOICE HOME SOLUTIONS INC.

22-70 Pacific Court, London, ON, N5V 3R5 Ph: (519) 268-6331 www.1stchoiceexteriors.ca

A & J WINDOWS & DOORS

228 Bering Ave., Etobicoke, ON, M8Z 3A3 Ph: (416) 236-1526

A.OPPERS ALUMINUM & VINYL PRODUCTS LTD.

193 North St., Port Perry, ON, L9L 1B7 Ph: (905) 985-4910 www.oppers.ca

A-1 GUTTER

RR#2, Harve Boucher, Ant Co., NS, B0H 1P0 Ph: (902) 747-2341

A-1 UNIQUE INSTALLATIONS

43872 Talbot Line, RR#3, St. Thomas, ON, N5P 3S7 Ph: (519) 631-8183

AAA ROOF MASTERS

437 Attwell Dr., Etobicoke, ON, M9W 5C4 Ph: (905) 949-1553 www.aaaroofmasters.com

AABEN WINDOWS AND DOORS

700 Progress Ave., Kingston, ON, K7M 4W9 Ph: (613) 384-3163 www.aaben.com

ABELSON SIDING & WINDOWS

49 Durward Place, Waterloo, ON, N2L 4E5 Ph: (519) 885-2222 www.ablesonwindows.com

ABSOLUTE HOME CREATIONS

197 Rembrant PL, London, ON, N6C 5G9 Ph: (877) 260-3409 www.absolutecreations.com

ACM DOORS AND WINDOWS

205 Simcoe S., Oshawa, ON, L1H 4H2

Ph: (905) 433-2323 www.acmdoorsandwindows.com/

ADFAST TORONTO

6710 Maritz Dr local 4, Mississauga, ON, L5W 0A1

Ph: (905) 405-9346

www.adfastcorp.com

ADORN HOME IMPROVEMENTS

119 Consumers Drive, Whitby, ON, L1N 1C4

Ph: (905) 665-1506

ADVANCE WINDOWS & DOORS

475 Kraft Creek Road, Timmins, ON, P4N 7C3

Ph: (705) 268-3611

ADVANCED HOME SERVICES INC.

2895 Kew Dr., Windsor, ON, N8T 3B7

Ph: (519) 945-6454 www.advancedhomeservices.ca

ADVANCED VIEW WINDOWS & DOORS

81 Auriga Dr., Unit 16, Nepean, ON, K2E 7Y5

Ph: (613) 727-8174 advancedaluminumltd.com

ADVANTAGE WINDOW & DOOR INSTALLATIONS INC.

246 Middletown Rd, Dundas, ON, L9H 5E1

Ph: (905) 628-5691

advantagewindowsdoors.com/ index.html

AFFORDABLE HOME SERVICES

1303 Lakeshore Road 103, Maidstone, ON, N0R 1K0

Ph: (519) 723-2929 www.affordablehomeservices.ca

AFFORDABLE ROOFING

(BEACHVIEW HOLDING INC.)

51 Beachview Drive, St. Catharines, ON, L2N 3W4

Ph: (905) 646-5550

www.affordableroofing.ca

AGINCOURT ALUMINUM LTD.

3001 Markham Road, #16, Scarborough, ON, M1X 1L6

Ph: (416) 293-0725

AIMG INC.

386 Browndale Cres, Richmond Hill, ON, L4C 3J4

Ph: (647) 295-5617 aimgreno.ca

AK WINDOWS, DOORS & RENOVATIONS

53 Assimiboine Dr., Nepean, ON, K2E 5R8

Ph: (613) 552-7438 akwindows.ca

ALBVISION WINDOWS & DOORS

203 Edenbridge Dr., Toronto, ON, M9A 3G7

Ph: (416) 843-4515 www.albvision.ca

ALF STUBBS CONTRACTING LTD. P.O. Box 663, Norwich, ON, N0J 1P0 Ph: (519) 532-5254

ALL STEEL ROOFING SYSTEMS INC.

373 Tiffin St., Barrie, ON, L4N 9W6 Ph: (705) 733-4150 www.allsteelroofing.ca

ALLENS SIDING PRODUCTS LTD.

178 Reach Industrial Park Road, Box 99, Port Perry, ON, L9L1A2 Ph: (905) 985-3333 www.allenssiding.ca

ALMA WINDOWS AND DOORS

120 Carlauren Rd Unit 11-12, Woodbridge, ON, L4L 8E5 Ph: (416) 661-9915 www.almawindows.com

AL-MAR HOME IMPROVEMENTS / 1088088 ONT LTD. 11812 Longwoods Rd, Thamesville, ON, N0P 2K0 Ph: (519) 351-5666

ALPINE ROOFING -578898 ONTARIO LTD. 841 Carlaw Ave., Toronto, ON, M4K 3L1 Ph: (416) 469-1939 www.alpineroofing.ca

ALUMINATE SIDING AND WINDOWS INC. 1586 Concession 4 West, Troy, ON, L0R 2B0 Ph: (519) 647-0610 www.aluminate.ca

AM WINDOWS & DOORS

207 Exeter Rd Unit C, London, ON, N6L 1A4 Ph: (519) 668-1555 amwd.ca

AMBIA WINDOWS AND DOORS INC.

133 Milani Blvd, Unit 102, Vaughan, ON, L4H 4M4 Ph: (416) 831-3719 www.ambiawindowsdoors.com

AMICA WINDOWS AND DOORS INC.

5000 Yonge St., Suite 1901, Toronto, ON, m2n 7e9 Ph: (647) 344-9384 www.amicawd.com

ANDERSON WINDOWS + DOORS / 918376 ONT LTD. 858 Fairview Ave., Pickering, ON, L1W 1M8 Ph: (416) 895-1764 torontowindowsanddoors.ca

ANIG ALUMINUM MFG LTD.

2040 Ellesmere Rd. Unit 1, Scarborough, ON, M1H 3B6 Ph: (416) 438-7213 www.anigwindows.com

APPLY CONTRACTING LTD.

36 Goldschmidt Cres, Baden, ON, N3A 4R5 Ph: (519) 744-6888 www.applycontracting.ca

A-RANDHAWA WINDOWS & DOORS INC.

84 Bologna Rd, Woodbridge, ON, L4H 2M8 Ph: (416) 829-1070

ARCANA WINDOWS & DOORS LTD.

7 Huntingwood Ave., Hamilton, ON, L9H 6V9 Ph: (905) 526-8544 arcanawindows.com

ARCHITECHTURAL DESIGN ASSOCIATES

3017 Saint Clair Ave. Suite 226, Burlington, ON, L7N 3P5 Ph: (905) 639-0137

ART’S UNLIMITED INC.

815 Brawley Rd W, Ashburn, ON, L0B 1A0 Ph: (905) 439-0294

AT YOUR SERVICE

59 Bergey Court, New Hamburg, ON, N3A 2J6 Ph: (519) 575-6247 aysconstruction.ca

ATLANTIC CONSTRUCTION (MISSISSAUGA) INC.

2707 Kinnerton Cres, Mississauga, ON, L5K 2B3 Ph: (905) 464-1122 www.buildwithatlantic.com

AURORA WINDOWS & DOORS

241 Kings St East, Oshawa, ON, L1H 1C5 Ph: (905) 448-0482 www.aurorawindows.ca

AVENUE ROAD ROOFING

45 Wingold Ave., Toronto, ON, M6B 1P8

Ph: (416) 785-5129

www.avenueroadroofing.com

AWARD WINDOWS INC.

70 Unsworth Drive, Unit 10, Hamilton, ON, L8W 3K4

Ph: (905) 522-6610

www.awardwindows.ca

AWARD WINDOWS INC. (TORONTO)

1120 Caledonia Rd Unit 7, Toronto, ON, M6A 2W5

Ph: (416) 697-9222

www.awardwindows.ca

AYLMER GLASS & MIRROR

30 Progress Drive R.R.#4, Aylmer, ON, N5H 3J1

Ph: (519) 773-5051

www.aylmerglassandmirror.com

AZTECH DOORS & WINDOWS

(8419477 CANADA LTD)

110 Jardin Dr. Unit 9, Vaughan, ON, L4K 2T7

Ph: (416) 941-1061

www.aztechdoors.com

B&Q WINDOWS AND DOORS

58 Prue Crt, Brampton, ON, L6P 1P8 Ph: (416) 721-5499

BALM BEACH HOUSE OF GLASS

760 Balm Beach Road, Midland, ON, L4R 4K4 Ph: (705) 527-6509

BANMAN WINDOWS & DOORS

435 Springbank Drive, London, ON, N6J 1H2 Ph: (519) 902-9003 www.banmanwindow.com

BARON ROOFING & SIDING LTD.

2448 Hwy 20, Fonthill, ON, L0S 1E6 Ph: (905) 384-4000 www.baronroofing.com

BASIC HOME IMPROVEMENTS

741 Schubert Circle, Ottawa, ON, K4A 4W3 Ph: (613) 824-0268 bhiexterior.com

BAVARIAN WINDOW WORKS

2236 Shirley Drive, Kitchener, ON, N2B 3Y1

Ph: (519) 578-3938

BAYVIEW WINDOWS & DOORS INC.

325 Weston Rd Unit 4A, Toronto, ON, M6N 4Z9

Ph: (416) 760-7907

www.bayviewwindows.com

DEALER MEMBERS

BEAUMART ALUMINUM LIMITED

622 First St., London, ON, N5V2A2

Ph: (519) 453-2850

BECHTHOLD HOME IMPROVEMENTS

1239 Notre Dame Drive, Petersburg, ON, N0B 2H0

Ph: (519) 634-5852

BECKER WINDOW AND DOOR IND. LTD.

790 Guelph Line, Burlington, ON, L7R 3N5

Ph: (905) 631-6332

www.beckerwindows.com

BECKER WINDOWS AND DOOR IND. LTD.

5050 Dufferin Street #105, Toronto, ON, M3H 5T5

Ph: (416) 665-2332

BEEHIVE WINDOWS, DOORS & RENOVATIONS

1781 London Line, Sarnia, ON, N7T 7H2

Ph: (519) 491-8888

www.beehivewindowsanddoors. com

BEINGESSNER HOME EXTERIORS LTD.

P.O. Box 121, 9 Henry St., St. Jacobs, ON, N0B2N0

Ph: (519) 664-2346

www.beingessner.com

BELANGER ALUMINUM LTD.

785 Balm Beach Road East, Midland, ON, L4R4K4

Ph: (705) 526-6836

BEST CAN ALUMINUM MFG. LTD.

Unit 6, 15 Antares Dr., Nepean, ON, K2E 7Y9

Ph: (613) 226-7611

BEST CHOICE WINDOWS & DOORS

111 Finch Ave W #354, Toronto, ON, M3J 2E5

Ph: (416) 650-7157

bestchoicewindowsdirect.com

BEST WINDOWS INC.

53 Townline Rd. N., Courtice, ON, L1E 2J3

Ph: (905) 424-9505

BEST WINDOWS, DOORS & SIDING

235 Greenwood Drive, Stratford, ON, N5A 7K6

Ph: (800) 263-9076 www.bestwindows.ca

BETTER WINDOWS AND DOORS INC.

193 Pinebush Road, Cambridge, ON, N1R 7H8

Ph: (519) 267-1795

www.betterwindowsanddoors.ca

BEVERLEY HILLS HOME IMPROVEMENTS

201 Barton Street E, Unit #3, Stoney Creek, ON, L8E2K3

Ph: (905) 578-2292 www.beverleyhillshome.com

BIG CITY WINDOWS & DOORS INC.

1417A Cyrville Rd., Ottawa, ON, K1B 3L7

Ph: (613) 737-0077 www.bigcitywindows.com

BIIKERT CONSTRUCTION

12214 County Rd 5, Williamsburg, ON, K0C 2H0

Ph: (613) 227-2255 biikertconstruction.com

BLAKE EXTERIORS

127 Ann St., London, ON, N6A 1R2

Ph: (519) 808-9461

BLUEWATER WINDOWS & DOORS

1086708 ONTARIO LTD.

38 Ontario St. South #2, Grandbend, ON, N0M 1T0 Ph: (519) 238-3667

BOLTON WINDOWS AND DOORS

128 Queen St. South, Tottenham, ON, L0G 1W0

Ph: (416) 801-0605 boltonwd.com

BOURDON & SONS WINDOWS AND DOORS

3110 Joe Lake Rd, Hanmer, ON, P3P 1R3 Ph: (705) 969-3439 www.bourdonandsons.com

BRIGHTON CONSTRUCTION

411 Brighton St.. Box 22087, Woodstock, ON, N4S8Y1 Ph: (519) 539-6821 brightonconstruction-woodstock. com

BROCK DOORS AND WINDOWS INC.

278 Orenda Road, Brampton, ON, L6T 4X6 Ph: (905) 791-2850 www.brockwindows.com

BURCHELL GLASS 2042 Rogers Rd, Perth, ON, K7H 1P9 Ph: (613) 264-8662 burchellglass.com

BURLINGTON WINDOWS AND DOORS INC.

53 Terrance Dr., Dundas, ON, L9H 3X1 Ph: (905) 333-4960

BURTON INC. 5488 6th Line, Hillsburgh, ON, N0B 1Z0 Ph: (519) 833-9160

BUYERS DIRECT WINDOWS AND DOORS

6 MacIntosh Court, London, ON, N6C 6A7 Ph: (519) 902-7283 www.buyersdirect.ca

BYRNES ROOFING (1019748 ONT INC.) P.O. Box 125 (164592 Kellett Road), Tillsonburg, ON, N4G 4H3 Ph: (519) 688-3436 www.byrnesroofing.webs.com

C.B. HOME INSTALLATIONS

321 John St., Sault St. Marie, ON, P6C 3J5 Ph: (705) 949-7760 www.cbhome.net

CALEDON WINDOW AND DOOR SYSTEMS LTD.

8 Tanglewood Dr., Caledon, ON, L7K 0K4 Ph: (519) 940-4429 www.caledonwindowanddoorsystemltd.com

CAMA WINDOWS & DOORS 514 Evans Ave., Etobicoke, ON, M8W 2T7 Ph: (416) 402-8347

CAMERON WINDOW & DOOR INC.

1195 Gainsborough Rd, London, ON, N6H 5L5 Ph: (519) 473-0002

CANA WINDOWS AND RENOVATIONS

28 Cleopatra Drive, Nepean, ON, K2G0B3 Ph: (613) 225-6999 www.canawindows.com

CANADIAN CHOICE WINDOWS AND DOORS (CALGARY)

1235 64 Ave. South East, Calgary, AB, T2H 2J7 Ph: (403) 770-9086

CANADIAN CHOICE WINDOWS AND DOORS (EDMONTON)

8626 53 Ave NW, Edmonton, AB, T6E 5G2 Ph: (780) 577-1118 edmonton@windowscanada.com

CANADIAN CHOICE WINDOWS AND DOORS (WINNIPEG)

801 Century St. Unit 4, Winnipeg, MB, R3H 0C3 Ph: (204) 285-9885

CANADIAN COMFORT WINDOWS + DOORS

1903-B Merivale Road, Ottawa, ON, K2G 1E7 Ph: (613) 727-9387 canadiancomfort.com

DEALER MEMBERS

CANADIAN PROFESSIONAL HOME IMPROVEMENT

/CAN-PRO

4907 Alexandra Ave., Beamsville, ON, L0R 1B5 Ph: (905) 517-6181

CANADIAN SUN SYSTEMS

258 Bayside Point, Airdrie, AB, T4B 2Y5 Ph: (403) 606-7212

CANADIAN TECH

35 Ross Drive, Brampton, ON, L6R 3S7

CANATEK HOME IMPROVEMENT LTD.

33 Wallenberg Dr., Vaughan, ON, L6A 4M1 Ph: (416) 704-8649 www.canatekwindows.com

CANPRO WINDOWS & DOORS

14 Steinway Blvd Unit #10, Toronto, ON, M9W 6M6 Ph: (647) 478-5155 canprowindows.com

CAPITALL WINDOWS INC.

2212 Gladwin Cres Unit A3, Ottawa, ON, K1B 5N1 Ph: (613) 680-0492

CARPET ONE FLOOR & HOME

336 Whitewood Ave. W, New Liskeard, ON, P0J 1P0 Ph: (705) 647-7600

CASA BELLA WINDOWS INC.

7630 Airport Rd, Mississauga, ON, L4T 4G6 Ph: (416) 650-1033 www.casabellawindows.ca

CAYMAN

MANUFACTURING INC.

76 Middleton St., Brantford, ON, N3S 7V7 Ph: (519) 753-3939 www.caymanwindows.com

CENTENNIAL WINDOWS

687 Sovereign Road, London, ON, N5V 4K8 Ph: (800) 367-7543 www.centennialwindows.com

CHATEAU WINDOW & DOOR SYSTEMS

90 Tycos Dr. Suite 1, Toronto, ON, M6B 1V9

Ph: (416) 783-3916 chateauwindows.com

CHEMONG HOME HARDWARE BUILDING CENTRE

1699 Chemong Rd, Selwyn, ON, K9J 6X2 Ph: (705) 748-9111

CHENEY WINDOW & DOOR SPECIALIST

(713667 ONTARIO INC.)

2345 Wyecroft Rd, #23, Oakville, ON, L6L 6L8

Ph: (905) 847-2071 www.cheney.ca

CITY WINDOWS & DOORS

1889 Highway 2 East, PO Box 23, Brockville, ON, K6V 5T7

Ph: (613) 498-0118 cityglasswindowsanddoors.ca

CIWD CORP.

2480 Cawthia Rd, Unit 21-22, Mississauga, ON, L5A 2X2 Ph: (905) 281-8751 www.ciwd.ca

CLARINGTON HOME RENOVATORS INC.

5380 Newtonville Rd, Newtonville, ON, L0A 1J0 Ph: (905) 623-4483 claringtonwindowsand doors

CLASSIC PRODUCTS ROOFING SYSTEMS INC.

275 Watline Ave., Mississauga, ON, L4Z 1P3

Ph: (905) 608-8800

CLASSIC ROOFING AND SIDING LIMITED

11 Cleary Drive, Dartmouth, NS, B2Y3X3

Ph: (902) 465-5360 www.classicsiding.ca

CLEAR CUT INSTALLATIONS

PO Box 249,

South Mountain, ON, K0E 1W0

Ph: (613) 989-2367 www.clearcutwindows.com

CLEARREX WINDOWS & DOORS MANUFACTURING

567 High St, Burkfalls, ON, P0A 1C0

Ph: (705) 382-9090 www.clearrex.com

CLERA WINDOWS & DOORS

31 Pennsylvania Ave., Concord, ON, L4K 5V5

Ph: (905) 738-1870 www.fmwindows.com

COMFORT KING LTD.

1521 Sieveright Road, Gloucester, ON, K1T 1M5

Ph: (613) 526-4550 www.homehelpnet.com/hhmembers/comfortking

COMFORT WINDOWS & DOORS INC.

Po Box 87508 - 300 John St., Thornhill, ON, L3T 7R3

Ph: (416) 587-8200 comfortwindowsdoors.ca

COMFORTEC WINDOWS & DOORS

296 King Summit Rd, King City, ON, L7B 1A3

Ph: (647) 504-0275 comfortec.ca

COMPETITIVE ROOFING & RENOVATIONS

154-2399 Parkdale Ave., Brockville, ON, K9V 3G9 Ph: (613) 498-4904 www.competitiveroofing.ca

COMPLETE WINDOW AND DOOR

92 Water St., Box 2375, St. Mary’s, ON, N4X 1A2 Ph: (519) 284-2804

CONSUMER RENOVATIONS LTD.

5376 Dundas St. RR2, Thorndale, ON, N0M 2P0 Ph: (519) 670-5149 bestlondonroofing.ca

CONSUMERS CHOICE HOME IMPROVEMENTS

445 Finchdene Square, Scarborough, ON, M1X 1B7 Ph: (416) 335-8353 www.consumerschoice.ca

CONSUMERS CHOICE HOME RENO

445 Finchdene Sq, Scarborough, ON, M1X 1B7 Ph: (416) 335-8322

CONTINENTAL HOME IMPROVEMENTS

461 Queen’s St., Kincardine, ON, N2Z 2S4 Ph: (519) 386-5066 ContinentalHome.ca

CONTRACTORS WHOLESALE

693 Lorne St., Sudbury, ON, P3C 4R4 Ph: (705) 675-8882 contractorswholesale.ca

CORBEL RENOVATIONS CO. LTD.

6028 Scotchmere Dr., Strathroy, ON, N7G 3H4 Ph: (519) 521-6278 corbelrenovation.com

CRAFTSMAN ALUMINUM AND ROOFING

2359 Royal Windsor Drive, Unit #7, Mississauga, ON, L5J 1K5 Ph: (905) 855-9500

CREATIVE GLASS O/A 920857 ONT. INC.

26 Ontario Ave., Elliot Lake, ON, P5A 1X9 Ph: (705) 848-2278 www.creativeglass.com

CREMA ENTERPRISES INC.

3 Industrial Dr., Kirkland Lake, ON, P2N 3G1 Ph: (705) 567-6822

CROWN WINDOWS & DOORS

Unit 1 3261 Kennedy, Scarborough, ON, M1V 2K1 Ph: (416) 298-9898 www.crownwindows.ca

CUSTOM ALUMINUM SIDING

3495 Laird Rd Unit 1, Mississauga, ON, L5L 5S5 Ph: (905) 569-1329

CUSTOM DIRECT WINDOWS LTD.

352 Dosco Dr., Stoney Creek, ON, L8E 2N5 Ph: (905) 643-0606 www.customdirectwindows.com

CUSTOM QUALITY WINDOWS & DOORS

132 Commence Park Drive - Unit O, Barrie, ON, L4N 8W8 Ph: (705) 300-8047 www.customqualitywd.com

CUSTOM WINDOW (1188821 ONTARIO INC.)

39 Richmond St, Chatham, ON, N7M 1N5 Ph: (519) 358-7301

CUTTING EDGE WINDOWS & DOORS

294 Swallowdale RD., Huntsville, On, P1W 0A5 Ph: (705) 788-0846 www.cuttingedgewindows.ca

D. GREIN CONSTRUCTION LTD. #6194 Hyw 109 RR# 3, Harriston, ON, N0G 1Z0 Ph: (519) 338-3433

DALMEN PRO WINDOWS & DOORS

18 Bentley Ave., Ottawa, On, K2E 6T8 Ph: (613) 608-8484 dalmenpro.com

D’ANGELO & SONS CONSTRUCTION LTD.

1500 Sandhill Drive, Suite 4 & 5, Hamilton, ON, L9G 4V5 Ph: (905) 387-3000 www.dangeloandsons.com

DANIEL JOLY CONSULTANT INC.

31 Chemin du Verser, Chelsea, PQ, J9B 1K5 Ph: (613) 880-1873 www.djcinc.ca

DARO VINYL PRODUCTS

2000 Hwy 69 North, Val Caron, ON, P3N 1M1 Ph: (705) 897-8914 www.darovinyl.ca

DAVID D. SNELL

BUILDING SERVICES LTD.

3361 Fenwick Crescent, Mississauga, ON, L5L 5N4

Ph: (905) 828-8111

www.davidsnellbuildingservices.ca

DELBERT ANTLER

BUILDING SUPPLIES

O/A 778457 ONT. LTD.

2253 Petawa Blvd, Pembroke, ON, K8A 7G7 Ph: (613) 687-2700 www.dabuilding.ca

DELCO WINDOWS & DOORS INC.

2104 Hwy 7, Unit #20, Vaughan, ON, L4K 2S9 Ph: (416) 364-3834 www.delcowindows.com

DESI’S ALUMINUM LTD.

1355 Artisans Court, Burlingon, ON, l7l 5y2 Ph: (905) 335-1366 www.desiswindowsandsiding.ca

DEWAR HOME IMPROVEMENTS

29 Cumberland Place, Kitchener, ON, N2N 2V9 Ph: (519) 743-3084 www.dewarhomeimprovements. com

DIAMOND GLASS WINDOWS & MORE LTD.

8 Cedar St, Holland, ON, L9N 1N2 Ph: (905) 715-2901

DIAMOND HOME IMPROVEMENT CO. LTD.

360 Eugenie Street #202, Windsor, ON, N8X 2Y1 Ph: (519) 966-7311

DIRECT PRO WINDOWS AND DOORS

30 Macintosh Blvd. Unit 12, Vaughan, ON, L4K 4P1 Ph: (905) 738-9959 directpro.ca

DIRECT WINDOWS AND DOORS

281 Maxwell St., North York, ON, M3H 5C2 Ph: (647) 504-4419 directlytoyou.ca

DOOR MAN INSTALLATIONS LTD.

319 Briar Hill Ave., Toronto, ON, M4R 1J3 Ph: (416) 784-4044 doorwin.ca

DOORS & WINDOWS BY BANGA

2424 Finch Ave. W, Unit 4, Toronto, ON, M9M 2E3 Ph: (416) 674-6550 dbbybanga.ca

DEALER MEMBERS

DOUGLAS WINDOW & DOORS INC.

515 Hamilton Rd, London, ON, N5Z 1S3

Ph: (519) 850-9170 www.douglaswd.com

DR WINDOWS & BUILDING ENVELOPE

64 Ashton Road, Newmarket, ON, L3Y 5R5

Ph: (905) 895-9734 www.winenergy.ca

DUANE ERB

CONSTRUCTION INC.

3 Colby Court Unit 2, Waterloo, ON, N2V 1Y9

Ph: (519) 884-0340 duaneerb.com

DUBYS HOME CENTRE

269 Ramsay St, Amherstburg, ON, N9V 1Y3

Ph: (519) 736-4021 www.dubys.ca

DUNDAS WOODWINDOWS AND SPECIALTIES INC.

2113 Dundas St. W., Toronto, ON, M6R 1X1

Ph: (416) 534-4593 dundaswoodwindows.ca

DUPUIS CONSTRUCTION

272 Breezehill St., Ottawa, ON, K1Y 2J3

Ph: (613) 728-0679

DURAVU WINDOWS & DOORS INC.

1494 Rushwood Cres., LaSalle, ON, N9H 2B2

Ph: (519) 563-9211

ECO CHOICE WINDOWS & DOORS

90 Basaltic Rd #6, Concord, ON, L4K 1G6

Ph: (416) 690-9992

ECO OTTAWA WINDOWS AND DOORS INC.

1285 Wellington St W, Unit 2, Ottawa, ON, K1Y 3A8

Ph: (613) 695-3261

www.ecoottawawindowsanddoors.ca

ECOLIFE HOME IMPROVEMENT INC.

850 Notre Dame, Sudbury, ON, P3A 2T4

Ph: (705) 222-3261 www.ecolifeimprovement.ca

ECOTECH WINDOWS

34 Futurity Gate Unit 7, Concord, ON, L4K 1S6

Ph: (888) 436-7988 ecotechwindows.ca

ECOTYPE CONTRACTING

90 Bunchberry Way, Brampton, ON, L6R 2E8

EDMUNDS HOME IMPROVEMENTS

80 Bullock Drive Unit #5, Markham, ON, L3P 1W2

Ph: (905) 472-0276 www.edmundshomeimprovements.ca

ELBA WINDOWS AND DOORS / 2001076

2550 Goldenridge Rd., Missiisauga, ON, L4X 2S3

Ph: (905) 270-4466 www.elbawindows.com

ELEMENTS OF WINDOWS

1627 Front Rd Unit 4, Lasalle, ON, N9J 2B7 Ph: (519) 734-7272 ewdwindow.ca

ELITE EAVES AND EXTERIORS

364 Park St., Regina, SK, S4N4Y6 Ph: (306) 949-6555 www.eliteeavesexteriors.com

ELITE WINDOWS & DOORS LTD.

460 St. Clair St., Chatham, ON, N7L 3K8 Ph: (519) 351-5100 www.elitewindowschatham.ca

EN CORE ROOFING AND EXTERIOR

540 Albert St, Strathroy, ON, N7G 1W9 Ph: (519) 245-5772

ENCHANTING WINDOWS AND DOORS INC.

15 Fox Glove Crt, Markham, ON, l3r 3r3 Ph: (416) 568-9925

ENCORE HOME IMPROVEMENTS

500 Alden Road, Unit #6, Markham, ON, L3R 5H5 Ph: (905) 470-0750 www.encorewindows.com

ENERSAVE BUILDING SOLUTIONS

P.O. Box 44, Yarker, ON, K0K 3N0 Ph: (613) 888-3185 enersavehomes.ca

EURO CHOICE WINDOWS & DOORS

36 Aegis Drive, Maple, ON, L6A 4M5 Ph: (416) 477-4668 www.eurochoicewindows.com

EURO SEAL WINDOW INDUSTRIES

200 Connie Cres Unit # 6, 7 and 8, Concord, ON, L4K 1M1 Ph: (416) 650-5070 www.eurosealwindows.com

EURODALE DEVELOPMENTS INC.

1189 Lawrence Ave. W. Suite 7, Toronto, ON, M6A 1E2 Ph: (416) 782-5690 www.eurodale.ca

EUROSTAR WINDOWS (OTTAWA)

1884 Merivale Rd., Ottawa, ON, K2G 1E6 Ph: (613) 731-6224 www.eurostarwindows.ca

EUROSTAR WINDOWS (TORONTO)

3280 Steeles Ave W #2, Vaughan, ON, L4K 2Y2 Ph: (416) 633-5921 www.eurostarwindows.com

EVEREST WINDOWS AND DOORS INC.

110 Jardin Dr Unit # 8, Vaughan, ON, L4K 2T7 Ph: (866) 888-6009 everestwindows.ca

EVERLAST WINDOWS AND DOORS

1-1588 Stone Church Road E, Hamilton, ON, L8W 3P9 Ph: (905) 318-5722

EXCEL DOORS AND WINDOWS INC.

13800 HWY 27, Nobleton, ON, L0G 1N0 Ph: (416) 998-8463 exceldoorsandwindows/facebook

EXPERT WINDOWS AND DOORS ROOFING & SIDING 2275 Kew Drive, Unit #20, Windsor, ON, N8P 3B7 Ph: (519) 739-0911

EXTERIOR FINISHING OA 1164206 ONTARIO LIMITED

882 Tungsten St, Thunder Bay, ON, P7B6J3 Ph: (807) 623-1135

EXTERIORS AND MOORE

43 Killarney Rd, London, ON, N5X 2A6 Ph: (579) 630-1844

EXTREME WINDOWS & DOORS INC.

3000 Langstaff rd unit 12, Concord, ON, L4K 4R7 Ph: (905) 760-1398 extremewindowsdoors.ca

FASADA INC.

4-2512 Old Brunte Rd, Oakville, ON, L6M 4J3 Ph: (905) 827-3331 fasada.ca

FENEX WINDOW SYSTEMS INC.

1447 Youville Drive, Orleans, ON, Ph: (613) 824-2641

DEALER MEMBERS

FERGUSON HOME IMPROVEMENTS

135 Birch St., Gananoque, ON, K7G2T5 Ph: (613) 382-8598

FERSINA WINDOWS

/ 564980 ONTARIO LTD.

652 The Parkway, Peterborough, ON, K9J 7Y9 Ph: (705) 745-9295 fersinawindows.com

FIELDSTONE WINDOWS & DOOR LTD.

4160 Nineteenth Ave., Markham, ON, L6C 1M2 Ph: (416) 533-0999 fieldstonewindows.com

FINAL TOUCH WINDOWS

2700 Dufferin St Unit #1, Toronto, ON, M6B 3R4 Ph: (416) 782-6858 finaltouchwindows.ca

FIRESIDE WINDOWS & DOORS

22200 Heritage Road, Thorndale, ON, N0M 2P0 Ph: (519) 474-7100 firesidewindowsanndoors@ bellnet.com

FIRST IMPRESSIONS WINDOWS AND DOORS

24 Highland Road, R.R.#1, Delaware, ON, N0L 1E0 Ph: (519) 652-9430 www.firstimpressionswindows.com

FISHER GLASS AND MIRROR

224 Suncoast Dr E, Goderich, ON, N7A 4K4 Ph: (519) 524-7312

FOREST CITY WINDOW AND DOOR LTD.

1708 Gore Road, London, ON, N5W 5L5 Ph: (519) 659-6906 www.forestcitywindow.com

FORHOMES LTD.

991 Matheson Blvd, E. #6, Mississauga, ON, L4W 2V3 Ph: (905) 212-9499 www.forhomes.ca

FORT GLASS INC.

620 McKay St., Kingston, ON, K7M 5V9

Ph: (613) 384-2535 www.fortglass.com

FORWARD CONSTRUCTION WINDOW & DOOR LTD.

120 McLevin Ave., Scarborough, ON, M1B 3E9

Ph: (647) 262-2788 www.forwardw-d.com

FOUR SEASONS METAL ROOFING

78 Mearns Court, Bowmanville, ON, L1C 4A2

FSMRoofing.ca

FRAMEWERKS

197 A Exeter Rd, Unit J, London, ON, N6L 1A4

Ph: (519) 652-5111 framewerks.ca

FRONTIER WINDOWS AND DOORS

4 Donalda Court, St. Catharines, ON, L2M 7E7 Ph: (905) 516-1198 www.frontiered.com

FUHRE CONSTUCTION LTD.

345 Raglan St, Unit #5 PO Box 364, Collingwood, ON, L9Y 3Z7 Ph: (705) 445-2138 fuhreconstuction.ca

GAINER HOME RENOVATIONS PO Box 971, Sudbury, ON, P3E 4S4 Ph: (705) 523-3330

GALAXY VINYL

700 Cambrian Heights Dr. Apt. 2-F, Sudbury, ON, P3C5R8

Ph: (705) 524-6622

GALAXY WD

7777 Keele St., Vaughan, ON, L4K 1Y7

Ph: (416) 887-7888 galaxywindows.ca

GALETTA CONTRACTING INC.

4602 Mohrs Road, Ottawa, ON, K7S 3G7 Ph: (613) 723-5183

GARRY SURCH MULTISERVICES

3706 Cty Rd #16, Fournier, ON, K0B 1G0 Ph: (613) 913-5858

GATEWAY GLASS

#8-4128 Mostar Road, Nanaimo, BC, V9T 6C9 Ph: (250) 756-4175

GAUTHIER ROOFING AND SIDING

266 County Rd. 42, Tecumseh, ON, N8N 2L9 Ph: (519) 727-6622

GEHRES WINDOWS AND DOORS (2015) INC.

26 Nihan Drive, St. Cathatines, ON, L2N 1L1

Ph: (905) 646-8088 www.gehresonline.com/

GEM WINDOWS & DOORS

1590 The Queensway, Toronto, ON, M8Z1V1 Ph: (416) 533-4331 www.gemwindows.com

GENERAL WINDOOR

58 Pleasant Valley Place, Brampton, ON, l6s 5r9

Ph: (647) 288-4027 generalwindsor.com

GEORGE’S WINDOWS & DOORS

80 Regal Road, Unit 1, Guelph, ON, N1K 1C1

Ph: (519) 821-7800 www.georgeswindows.com

GEORGIAN BAY WINDOW AND DOOR

1189 Arran Road 20, RR2, Allenford, ON, N0H 1A0 Ph: (519) 934-2690 www.gbwd.ca

GERRYS ROOFING AND SIDING INC.

49 Morley St., Hamilton, ON, L8H3R6

Ph: (905) 549-7112 www.gerrysroofingandsiding.com

GLASS CANADA LIMITED

330-A Exeter Road, London, ON, N6L 1A3

Ph: (519) 642-4100

GLOBAL WINDOWS AND DOORS HOME IMPROVEMENT INC.

824 Wilson Avenue, Toronto, On, M3K 1E5

Ph: (416) 636-8651 www.globalwindowsal.ga

GLOBALTEK HOME IMPROVEMENTS LTD.

951 Denison St., Unit 19, Markham, ON, L3R 3W9 Ph: (905) 305-9488 globaltekwindows.com

GOLDEN WINDOWS LIMITED

888 Guelph St., Kitchener, ON, N2H 5Z6 Ph: (519) 579-3810 www.goldenwindows.com

GOUDREAULT EXTERIORS LTD.

80 Centennial Road, Orangeville, ON, L9W 2Z8 Ph: (519) 940-3638 www.gelonline.ca

GREAT NORTHERN HOME EXTERIORS INC.

74 Lorne St., St. Catharines, ON, L2P 3C4 Ph: (289) 362-2644 www.gnhe.ca

GREAT RIVER HOME IMPROVEMENTS INC.

18-60 Bristol Rd East Suite 439, Mississauga, ON, L4Z 3K8 Ph: (416) 930-8143 greatriverinc.ca

GREAT WINDOWS

2 Harpers Croft, Markham, ON, L3K 6L1 Ph: (416) 639-1837 www.greatwindows.ca

GREEN WINDOW & DOOR INC.

St. Marys, ON, N4X 1G2 Ph: (519) 857-8358 www.greenwindow.ca

GREENLEE SIDING & WINDOWS INC.

30 Demis Avenue, Dundas, ON, L9H 7H2 Ph: (905) 536-1966 greenleewindows.ca

GREENSAVING HOME SERVICES

4438 Sheppard Ave East #311, Scarborough, ON, M1S 1V2 Ph: (416) 613-9518 www.greensaving.ca

GREY BRUCE COATINGS AND INSULATION LTD.

084579 Sideroad 6 R.R. #1, Bogner, ON, N0H 1E0 Ph: (519) 376-2772 www.greybruceinsulation.ca

GTA WINDOWS INDUSTRIES INC.

900 Alness St. #204, Toronto, ON, M3J 2H6 Ph: (416) 638-8300 www.gtawindows.com

GTS WINDOWS INC.

405 Nyberg St., Kitchener, ON, N2G 2Z1 Ph: (519) 743-5050 www.gtswindows.com

GUARANTEED WINDOWS AND DOORS

2885 Lauzon Pkwy. #102, Windsor, ON, N8T 3H5 Ph: (226) 614-1900

GUS TEMISKAMING

336 Whitewood Avenue W, Box 490, New Liskeard, ON, P0J 1P0 Ph: (705) 647-0911 caapetonenewliskeard.com

HAMBLET’S ROOFING AND SIDING INC.

7130 Kingsmen Court, Niagara Falls, On, L2E 6S5 Ph: (905) 374-7020 www.hambletsroofing.com

HARTMANN WINDOWS & DOORS

46 Talbot St., Guelph, ON, N1G 2E8 Ph: (519) 824-0181 hartmannwindowsanddoors.ca

HD INSTALLATIONS

4056 Meadowbrook Drive #111, London, ON, N6L 1E2 Ph: (226) 927-3951

HEALEYS GLASS LTD.

7 Abel St, Smiths Falls, ON, K7A 4L9 Ph: (613) 283-0206

www.healeysglass.ca

HEMERYCK HOMES CONSTRUCTION LTD.

1750 Turkey Point Rd., Simcoe, ON, N3Y 4J9 Ph: (519) 718-4799

HERITAGE RENOVATIONS

LIMITED

3392 Wonderland Rd. S, Bldg#3, #6, London, ON, N6P 1C9 Ph: (519) 652-1575 www.heritagerenovations.com

HERMANS HOME TEAM

9941 Winston Churchill Blvd, Norval, ON, L0P 1K0 Ph: (905) 457-2134 hermanshometeam.com

HFH INC.

6006 Hwy 6, Elora, ON, N0B 1S0 Ph: (519) 821-2040 www.hfhinc.ca

HK WINDOWS AND DOORS INSTALLATIONS

49 West Normandy Dr., Markham, ON, L6G 0A6 Ph: (647) 297-3002

HOME AND HAVEN DESIGN INC.

981 Barrydowne Road, Sudbury, ON, P3A 3V2 Ph: (705) 222-2233 homeandhaven.ca

HOME CORP

6-250 Dundas St S Unit 206, Cambridge, ON, N1R 8A8 Ph: (519) 635-5275 homecorp,ca

HOME SHIELD EXTERIORS INC.

975 Rd 6 E, Ruthuen, ON, N0P 2G0 Ph: (519) 791-7774 homeshieldexteriors.com

HOMECASTLE (RONEY CONSTRUCTION)

535A First St., London, ON, N5V1Z5 Ph: (519) 659-3550 www.homecastle.ca

HOUSE SMART HOME IMPROVEMENTS

Unit 4 -120 Glacier St., Coquitlam, BC, V3K 5Z6 Ph: (604) 537-5410 housesmarthomeimprovements.com

HOUSE SMART HOME IMPROVEMENTS (PARKSVILLE)

1415 Greig Road, Parksville, BC, V9P 1R6 Ph: (250) 954-5486 housesmarthomeimprovements.com

DEALER MEMBERS

HOWSON HOME RENOVATIONS

480 Northern Ave East, Sault Ste Marie, ON, P6B 4J1

Ph: (705) 450-1987

Housonhomerenovations.com

HUYVAN HOME IMPROVEMENTS

Box 61 - 1710 Old Prescott Rd, Greely, ON, K4P 1N4

Ph: (613) 821-9300 www.huyvan.ca

HY-GRADE ROOFING SYSTEM

2 Airpark Pl, Guelph, ON, N1L1B2 Ph: (519) 836-8170 www.hygraderoofing.com

IDEA WINDOWS AND DOORS INC.

6800 Westbrook Rd, York, ON, N0A 1R0

Ph: (905) 730-4332 www.ideawindowsanddoors.ca

IDEAL WINDOW & DOOR

Unit 2-380 Tapscott Rd, Toronto, ON, M1B 2Y8

Ph: (647) 998-9116 idealwindowdoor.com

IDLEWOOD CONTRACTING INC.

22 Head St., Dundas, ON, L9H 3H3

Ph: (905) 627-1210

IMPERIAL WINDOWS AND DOORS

101 Toro Rd. #8, Toronto, ON, M3J 2Z1

Ph: (416) 565-5363

IMPROVE DOORS & WINDOWS

7250 Keele Street #45, Vaughan, ON, L4K 1Z8

Ph: (647) 291-1050 www.improvedoorsandwindow.ca

INNOVATIVE HOME IMPROVEMENTS

89 Liva Herman Way, Barrie, ON, L4M 6X2

Ph: (705) 321-9488 innovativehomeimprovements.ca

INTEGRITY ROOFING CORP

P.O. Box 10021, Salmon Arm, BC, V1E 3B9 Ph: (250) 804-6964 inegrityroofing.ca

J R WINDOWS DOORS AND RENOVATION

8 Tower Rd, Nepean, ON, K2G 2E3 Ph: (613) 274-7626

JACKS ALUMINUM LTD.

0298 First Line R.R.#2, Elora, ON, N0B1S0 Ph: (519) 822-5000 www.whereisjack.ca

JAS.F.HOPE

CONSTRUCTION LIMITED

714354 first line, E.H.S., Mono, ON, L9W 5T6

JENSEN WINDOWS

9 Thorpe St., Dundas, ON, L9H 1K2 Ph: (905) 628-3882

JESCORE

RENOVATIONS INC.

181 Taylorwood Crt, Oshawa, ON, L1G 7V7 Ph: (905) 431-2299 jescorerenovations.com

JFK HOME IMPROVEMENTS

48962 John Wise Line, RR#5, Aylmer, ON, N5H 2R4 Ph: (519) 765-3885

JOHN OLSEN LTD.

Box 230, 3557 Monster Rd., Richmond, ON, K0A2Z0 Ph: (613) 838-2355

JONES ALUMINUM / 118200 ONTARIO LIMITED

169 Elizabeth St., Midland, ON, l4r 1y3 Ph: (705) 526-8321

KD EXTERIORS

140 Russell St. S., Sarnia, ON, N7T 3L1 Ph: (519) 337-7333

KEHL WINDOW SYSTEMS INC.

P.O. Box 222 - 370 King St., Harrow, ON, N0R 1G0 Ph: (519) 738-2110

KELDAN LTD.

17915 Leslie St Unit 17 & 18, Newmarket, ON, L3Y 3E3 Ph: (905) 895-1882 www.keldan.ca

KELKUR WEST

CALGARY OFFICE) Unit #3 4312 Ogden Rd.SE, Calgary, AB, T2G 4V3 Ph: (403) 257-7880

KELKUR WEST

RENOVATIONS INC. RR #1, Blackie, AB, T0L 0J0 Ph: (403) 257-7880

KELLY LAKE BUILDING SUPPLIES

23 Brady St., Sudbury, ON, P3E 6E1 Ph: (705) 674-5203 kellybuildingsupplies.ca

KEMPENFELT WINDOWS

92 Commerce Park Drive #1, Barrie, ON, L4N 8W8 Ph: (705) 737-1554 www.kempenfeltwindows.com

KEN MASON INSULATION

1214 Stonechurch Road East, #18, Hamilton, ON, L8W 2C7 Ph: (905) 387-0951

KENMAR INCORPORATED

30 Rothsay Ave., Kitchener, ON, N2B3A3 Ph: (519) 571-0123

KENMORE ALUMINUM INC.

652 Scotchline Road West, Oxford Mills, ON, K0G 1S0 Ph: (613) 324-0222

KIELSTRA INC. O/A KIELSTRA SIDING + WINDOWS

43296 Southdale Line, St. Thomas, ON, N5R 6G1 Ph: (519) 631-1012 kielstrasiding+windows.ca

KIND METAL ROOFING LTD. 1423 Webster St., London, ON, N5V 3R1 Ph: (519) 913-1033 www.kindroofing.ca

KINGSTON WINDOWS & DOORS O/A 1856092 ONTARIO INC.

#1-1259 Gardiners Rd, Kingston, ON, K7P 3J6 Ph: (613) 384-0000 www.kingstonwindowsanddoors

KINGSVIEW HOME IMPROVMENTS LTD.

1105 WESTMOUNT AVE, INNISFILL, ON, L9S 9Z3 Ph: (905) 597-9200

KOPER WINDOWS & DOORS

3323 Dwiggin Ave., Mississauga, ON, L4T3J3 Ph: (905) 671-1920

KORAL WINDOWS / 10581364 CANADA INC.

34 Bentley Ave #201, Ottawa, ON, K2E 6T8 Ph: (613) 302-1760 koralwindows.com

L.P. WOOD HEATING SYSTEMS LTD.

R.R.#1, Belleville, ON, K8N 4Z1 Ph: (613) 969-8025 www.outdoorwoodfurnace.ca

LAKESHORE HOME IMPROVEMENTS INC.

229 Water St., Sarnia, ON, N7T 5T4 Ph: (519) 542-8272 www.lakeshorehomeimprovements.com

LANDMARK HOME SOLUTIONS

3430 Schmon Parkway, Thorold, ON, L2V 4Y6 Ph: (905) 646-8995 www.landmarkwindows.ca

DEALER MEMBERS

LANGEN AUTO & PLATE GLASS

248 SECORD ST, Thunder Bay, ON, P7B 3E5 Ph: (807) 345-6424 langenglass.com

LAWSON HOME IMPROVEMENTS INC.

17991 Lakeridge Road, Box 1083, Uxbridge, ON, L9P 1N4 Ph: (905) 852-7722 lawsonhomeimprovements.com

LEGACY CUSTOM DESIGN INC.

721 Rye Street Unit 5, Peterborough, ON, J9J 6X1 Ph: (855) 899-3469 www.legacycustomdesign.com

LEGEND WINDOWS / 1639761 ONTARIO LTD.

41 Passmore Ave #6, Scarborough, ON, M1V 4T1 Ph: (416) 332-8784 legendwindow.com

LIFESTYLE - OASIS

240 Industrial Pkwy Unit 1, Aurora, ON, L4G 3V6 Ph: (905) 726-4349

LIFETIME GARAGE DOORS

2 Portside St., Unit A, Hannon, ON, L0R 1P0 Ph: (905) 802-3455 www.lifetimegaragedoors.ca

LINCOLN BUILDING PRODUCTS

#8-1815-27th Ave., N.E., Calgary, AB, T2E7E1 Ph: (403) 275-4871 www.lincolnbuildingproduct.com

LINTON WINDOWS AND DOORS

354 Franklin Blvd., Cambridge, ON, N1R8G5 Ph: (519) 623-9963

LLOYD SCOTT ENTERPRISES LTD.

46 Peel St., East, Alma, ON, N0B1A0 Ph: (519) 846-5871

LOEWEN WINDOW CENTRE

16 Harvey St., Kingston, ON, K7K 5D9

Ph: (613) 546-7111 www.loewenkingston.com

LONDON PANEL PARTNERS CORP.

8361 Glendon Dr., Mt. Brydges, ON, N0L 1W0

Ph: (519) 318-3818

LONG LIFE WINDOWS & DOORS LTD.

1645 Boundary Rd, Vancouver, BC, V5K 4X7

Ph: (604) 439-0982

www.longlife.ca

LORMAC RENOVATION CENTRE

8374 Longwoods Rd., London, ON, N6P1L5

Ph: (519) 652-2820

www.lormac.ca

LOUWES WINDOWS AND SIDING LTD.

3435 -C King Street West, Vineland, ON, L0R 2C0

Ph: (800) 268-3898

LOYAL SEAL WINDOWS & DOORS INC.

1111 Finch Ave West, Suite 218, North York, ON, M3J 2E5

Ph: (416) 661-7570

loyalseal.com

LYONS TIMBER MART

500 Wellington St. West, Ste Sault Marie, ON, P6C 3T5

Ph: (705) 759-1555 www.lyonstimbermart.ca

M & M WINDOWS CO INC.

7537 Kennedy Road, Markham, ON, L3R 0L8

Ph: (905) 305-0530

M. CHAMPAGNE SIDING LTD.

160 Douglas Street West, Sudbury, ON, P3E 1G1

Ph: (705) 674-5747

MACRO RENOVATIONS INC.

2275 Upper Middle RD, Oakville, ON, L6H 0C3

Ph: (416) 663-7070 www.macrowindows.net

MAGNETITE CANADA

10-11 Creditstone Rd, Concord, ON, L4K 2P1

Ph: (800) 282-9544 www.magnetitecanada.com

MANOTICK

WINDOWS & DOORS

5549 Ann St, Manotick, ON, K4M 1A6 Ph: (613) 692-0623 manotickwindows.com

MAPLETON

FLOORING + WINDOWS

83 Wellington St S., Drayton, On, N0G 1P0 Ph: (519) 638-5112 www.mapletonfw.com

MARIOS WINDOWS & DOORS

464 Big Bay Point Road, Barrie, ON, L4N 3Z4 Ph: (705) 737-4363

MARLAD ROOFING AND SIDING INC.

36 Cheltenham Court., Brampton, ON, L6W 1J3 Ph: (905) 454-5953

MARRICK SALES LIMITED O/A BURLINGTON DOOR CENTRE

4280 Harvester Road # 3 & 4, Burlington, ON, L7L 5Z5 Ph: (905) 333-4044 www.thedoorcentre.ca

MATHESON’S GLASS SCREEN WINDOW & DOOR

134 East St North, Sarnia, ON, N7T 6X2 Ph: (519) 357-6212 mathesonsglass.ca

MCCALLUM ALUMINUM

3392 Wonderland Rd. South Bldg 6,Unit#1, London, ON, N6L 1A8 Ph: (519) 652-0718 www.mccallumaluminum.on.ca

MCINTYRE CARPENTRY

4692 March Rd. #1, Almonte, ON, K0A 1A0 Ph: (613) 256-3111 www.mcintyrecarpentry.ca

MCNAUGHT HOME IMPROVEMENTS INC.

395 Paris Road, RR#6, Brantford, ON, N3T 5L8 Ph: (519) 758-8721

MD CONSTRUCTION & CONTRACTING

5 Hydro Rd., St. Thomas, ON, N5P 2N5

MENECOLA DOORS AND WINDOWS

21 Chauncey Ave., Toronto, ON, M8Z2Z2 Ph: (416) 239-1213 www.fenestek.com

MICRON INSTALLATIONS LTD.

6501 Kister Rd., Niagara Falls, ON, L2E 6X8 Ph: (905) 374-1991

MIKE E’S SIDING

3 Leonard St. N Box 775, Dowling, ON, P0M 1R0 Ph: (705) 855-3858

MILANO WINDOWS & DOORS

109 Fernstaff Court #14, Concord, ON, L4K 3M1 Ph: (905) 597-2977 milanowin.com

MIRACLE DREAM HOMES

149 Springwater Drive, Kanata, ON, L2M 1Z4 Ph: (613) 882-7409 miracledreamhomes.com

MIRANDA WINDOWS & DOORS INC.

4181 Sladeview Crescent #46, Mississauga, ON, L5L 5R2 Ph: (905) 896-7974 mirandawindows.com

MONOPOLY GENERAL CONTRACTING INC.

3838 Midland Ave. Unit 107, Scarborough, ON, M1V 5K5

Ph: (416) 293-6662 www.monopolywindows.com

MOYERS WINDOW AND DOORS

229 Toronto Ave., Selkirk, MB, R1A 0N3 Ph: (866) 407-5161

MUIS WINDOWS & DOORS INC.

8393 Highway 3, Dunnville, ON, N1A 2W4 Ph: (905) 774-3175

MULTI DOORS & WINDOWS

2855 Marlean Ave., Cornwall, ON, k6h 7b6 Ph: (613) 933-9451 WWW.MULTIDOORS.COM

MUSTANG EXTERIORS

PO Box 28180 1201 Oxford St W, London, ON, N6H 5R2 Ph: (519) 471-3969 www.mustangexteriors.com

MYLES CALVERT AND SON / 1504808 ONTARIO LTD.

62 Pine St, Welland, ON, L3C 4G1 Ph: (905) 401-1433 mylescalvert&son

NDWD CONSTRUCTION LTD. 4 Webb Lane PO Box 14, Webbwood, ON, P0P 2G0 Ph: (705) 863-2806

NEW LOOK WINDOWS & DOORS

106 Payette Rd, Concord, ON, L4K 2B9 Ph: (416) 571-3107 www.buywindowstoronto.com

NEW METHOD INSULATION AND SUPPLY

793 Memorial Ave., Thunder Bay, ON, P7B 3Z7 Ph: (807) 345-1277 newmethodinsulations.ca

NIPISSING SIDING AND WINDOWS

10 Toulouse Cres, Sturgeon Falls, ON, P2B 3K9 Ph: (705) 753-3447 www.nipissingsiding.ca

NORCOL CUSTOM EXTERIORS

8951 Beachwood Road, Wasaga Beach, ON, L9Z 2Y1 Ph: (705) 429-2376 www.norcol.ca

NORTECH HOME IMPROVEMENTS INC.

3300 County Rd. 36, Bobcaygeon, ON, K0M 1A0 Ph: (705) 738-0304 nortechwindows.com

NORTH DESIGN WINDOWS AND DOORS INC.

44 Hawks Landing Cres., Stittsville, ON, K2S 1W1 Ph: (613) 793-0894

NORTH SHORE CONSTRUCTION

1909 Mayview Drive, Kingston, ON, K7L 4V4 Ph: (613) 542-6846

NORTHERN PERFORMANCE

25 James St., West, Orillia, ON, L3V 8A6 Ph: (705) 327-8333 northernperformancewindows.com

NORTHERN WINDOWS & DOORS

(225623 ONTARIO LTD.)

88 Father Costello Dr., Box 40, Schumacher, ON, P0N 1G0 Ph: (705) 268-2111 www.northernwindows.ca

NORTHSHIELD WINDOWS & DOORS

364 Supertest Rd Unit 206, Toronto, ON, M3J 2M2 Ph: (905) 326-3444 northshield.ca

NORTHVIEW WINDOWS AND DOORS

501 Oakdale Road, North York, ON, M3N 1W7 Ph: (416) 736-7276 northviewcanada.com

NORTHWOOD WINDOW + DOOR CENTRE

1030 Lakeshore Dr., North Bay, ON, P1A 2H3 Ph: (705) 497-9137 northwoodwindows.com

NU-CRAFT WINDOW & DOOR CO.

188 Bunting Rd, St. Catharines, ON, L2M 3Y1 Ph: (905) 685-0767 www.nucraftwindows.com

NUVISION WINDOWS AND DOORS LTD.

24 Masi Court, Woodbridge, ON, L4H 1V5 Ph: (416) 301-9375

NW ROOFING OF NEW HAMBURG INC.

Po Box 196-59 Albert St. W, Plattsville, ON, N0J 1S0 Ph: (519) 684-7693 www.nwroofing.ca

OAKVIEW WINDOW & DOORS SERVICE

8-65 Bentley Ave., Ottawa, ON, K2E 6T8 Ph: (613) 274-7500 oakviewwindows.com

DEALER MEMBERS

OAKVILLE WINDOWS & DOORS

1380 Speers Rd, Unit 7, Oakville, ON, L6L 5V3

Ph: (905) 827-3200 oakvillewd.com

OLYMPIA WINDOWS AND DOORS

3447 Cawthra Road, Mississauga, ON, L5A 2X9

Ph: (905) 276-8811

OMEGA CONSTRUCTION COMPANY

3400 14th Avenue unit #21, Markham, ON, L3R 0H7

Ph: (905) 943-9096

ONTARIO SHAKE N TILE INC.

3200 Ridgeway Dr. Unit 11, Mississauga, ON, L5L 5Y6

Ph: (888) 271-7119

www.ontarioshakentile.com

OPTIMA HOME IMPROVEMENTS

68 Decarie Cir, Etobicoke, ON, M9B 3J3

Ph: (647) 800-6973

ORILLIA GLASS AND MIRROR LTD.

177 Victoria St., Orillia, ON, L3V2W4

Ph: (705) 325-5441

P.C.L. INTERIOR & EXTERIOR FINISHES INC.

166 Toryork Drive #3, Toronto, ON, M9L 1X6

Ph: (416) 725-7724

www.pcl-finishes.com

PALMER RAPIDS WINDOWS AND DOORS

2297 Schutt Rd., Palmer Rapids, ON, K0J 2E0

Ph: (613) 758-2329

PANORAMA WINDOWS AND DOORS

7060 County Rd 21, Alliston, ON, Ph: (705) 805-0101 www.panoramawindows.ca

PAQUETTE WINDOWS AND HOME IMPROVEMENTS

3393 Country Rd 42 Unit #3, Windsor, ON, N9A 6J3

Ph: (519) 796-8242

PARAMOUNT METAL ROOFING

1465 Wallace Road, Oakville, ON, L6L 2Y3

Ph: (905) 320-9995

www.paramountroofing.org

PARTILA INSTALLATION SERVICES INC.

2040 Milne Crt., Campbellville, ON, L0P 1B0 Ph: (647) 406-3701 partilainstallationservices.com/

PATRICK ROOFING (NORTHERN) LTD.

109 Elm St. Suite 206, Sudbury, ON, P3C 1T4 Ph: (705) 674-8596

PEAK INSTALLATIONS INC.

8 - 50 Mural St., Richmond Hill, ON, L4B 1E4 Ph: (905) 763-2200 peakinstallations.com

PEDDEN GENERAL GLASS LTD.

93 Second St, Strathroy, ON, N7G 3H8 Ph: (519) 245-3720 peddengeneralglassltd.ca

PERFECT FIT WINDOWS & DOORS

40 Kildrummy Gate, Vaughan, ON, L6A 2W9 Ph: (905) 585-8544 perfectfitwindows.com

PETERSFIELD DEVELOPMENTS LIMITED / PORCH TO PIER LTD.

41 Highway 124, McDougall, ON, P2A 2W9 Ph: (705) 746-8333 porchtopier.com

PIONEER WINDOWS & DOORS INC.

4610 Dufferin St., Suite 210, Toronto, ON, M3M 5S4 Ph: (416) 850-7887 www.pioneerwindows.ca

PL ROOFING WINDOWS LTD.

235 Norseman St, Toronto, ON, M8Z 2R5 Ph: (416) 503-0188 www.plwindowsanddoors.com

PLATINUM HOME DESIGN AND RENOVATION

3001 Markham Road, Unit #17, Scarborough, ON, M1X1L6 Ph: (416) 609-0102 www.platinumrenovations.com

PLAYER CARPENTRY + MASONRY

RR # 5, 4276 Perth Line 34, Stratford, ON, N5A 6S6 Ph: (519) 393-5450

POLAR BEAR PROFESSIONAL RENOVATORS

902 Newgate Ave., Sudbury, ON, P3A 5J9 Ph: (705) 560-5700

POLAR BEAR TIMMINS LTD.

324 Spruce St S, Timmins, ON, P4N 2M9 Ph: (705) 268-3006 polarbearwindowsanddoors.com

PORTELLI WINDOWS AND DOORS LTD.

6080 Hardesty Crescent, Mississauga, ON, L5V 1B3 Ph: (416) 827-4872

PREFERRED WINDOWS & DOORS INC.

3967 Walker Rd., Windsor, ON, N8W 3T4 Ph: (519) 800-6183 preferred-windows.com

PREMIER WINDOWS + DOORS

1916 Merival Road, Unit 101, Ottawa, ON, K2G 1E8 Ph: (613) 225-0005

PRESTIGE ENERGY SAVINGS HOME IMPROVEMENTS

445 Finchdene Square, Scarborough, ON, M1X 1B7 Ph: (416) 657-4251

PRO CHOICE EAVESTROUGH AND SIDING INC.

396 Indiana Rd E, Canfield, ON, N0A 1C0 Ph: (905) 679-7470 www.eavestroughandsidinghamilton.ca

PRO-FIT WINDOW & DOOR INC.

5-930 River Road West, Wasaga Beach, ON, L9Z 2K7 Ph: (705) 352-3535 profitwindows.ca

PROGRESS ALUMINUM AND INSULATION LTD.

309 Lorne Avenue East, Stratford, ON, N5A6S9 Ph: (519)273-0296 www.progresscentre.on.ca

PRYER’S CONSTRUCTION LTD.

6404 Cons 6, Addison, ON, K0E 1A0 Ph: (613) 802-1981 www.pryers.ca

PURE RENO INC.

49 Roundhay Dr., Nepean, ON, K2G 1B6 Ph: (613) 851-0907 www.purereno.com

Q.E.W. CONTRACTING LTD.

50 Buttermill Ave, Unit 1, Concord, ON, L4K 3X3 Ph: (888) 491-7612

QSI WINDOWS AND DOORS

175 Nebo Road, Hamilton, ON, L8W2E1 Ph: (905) 575-8078 www.qsiwindows.com

QUALITY ALUMINUM ROOFING AND WINDOWS

12553 McLaughlin Rd, Caledon, ON, L7C 2A9 Ph: (905) 840-7775

QUALITY CONTRACTING

87 Principal St., Verner, ON, P0H 2M0 Ph: (705) 594-1025 www.qualitycontracting.ca

DEALER MEMBERS

QUALITY HOME IMPROVEMENTS (OSHAWA) LTD.

600 King Street East, Oshawa, ON, L1H 1G6 Ph: (905) 721-7519

QUALITY HOMES AND RENOVATIONS

170 Mundts Bay Lane, Golden Lake, ON, K0J 1Z0

Ph: (613) 625-1115 www.qualityhomesandrenovations.com

QUINTE HOME IMPROVEMENT CENTER

PO Box 6059, 177 County Rd. 10, Picton, ON, K0K 2T0 Ph: (613) 476-3631

R & S DUBOIS ENTERPRISES LTD.

22 Canberra Cres, Elliot Lake, ON, P5A 2M4 Ph: (705) 848-7045

R & S MASTERS INC.

3030 Principale St., CP127, Wendover, ON, K0A 3K0

Ph: (613) 521-9999

RAINBOW WINDOWS & DOORS LTD.

240 Nebo Road Unit 2, Hamilton, ON, L8W 2E4 Ph: (905) 388-7766 www.rainbowwindows.ca

RANDY PICKLES HOME TEAM (1347708 ONT LTD)

1373 Victoria St N #9, Kitchener, ON, N2B 3R6 Ph: (226) 240-1586 www.pickleshometeam.com

RAY JANS WINDOWS AND DOORS

840 Campbell, Cornwall, ON, K6H 6L7 Ph: (613) 932-1571 www.rayjans.com

RD SALES INC.

662 Indian Grass St., Waterloo, ON, N2V 0C9 Ph: (519) 497-0477 rdsaleswindowsdoor.ca

REAL LIFE ROOFING INC.

#403 - 9505 77th Ave., Edmonton, AB, T6C 0M3

Ph: (780) 222-6992

REELWOOD MFG

/ 1358842 ONTARIO LTD.

901 Main St., Geraldton, ON, P0T 1M0

Ph: (807) 853-2081

REGENCY WINDOWS AND ALUMINUM

29 Kimber Cr., Woodbridge, ON, L4L9A7

Ph: (416) 966-5884

RELIABLE INSTALLATIONS

67 Nutting Cres, Ottawa, ON, K4M 0C3 Ph: (613) 614-6414

RELIABUILD CONSTRUCTION

18 Ronell Cres, Collingwood, On, L9Y 4J7

Ph: (705) 888-4029 www.reliabuildconstruction.ca

RENO-PRO CONTRACTING

1725 Concession 14, Cannington, ON, L0E 1E0 Ph: (705) 340-3074 renoprocontracting.com

RENOPRO R.F.

(9181-9094 QUEBEC INC)

389 County Road 17, Hawkesbury, ON, K6A 3R4

Ph: (514) 755-4267 renoprorf.com

RENOVA WINDOW & DOOR DESIGNS INC.

1601 Matheson Blvd., Mississauga, ON, L4W 1H9

Ph: (416) 858-7922 renovawindows.ca

REP WINDOWS AND DOORS INC.

700 Dalton Ave., Kingston, ON, K7M 8N8

Ph: (613) 549-5855

REPLACE - ALL BUILDING PRODUCTS LTD.

170 Country Hill Drive #718, Kitchener, ON, N2E 4G6 Ph: (519) 896-6000

RICK ALLARIE RENOVATIONS

1324 Government Rd N, Timmins, ON, P4R 0G5 Ph: (705) 268-7111 allariewindows.com

RICK MACDONALD SIDING & WINDOWS INC.

300 Trillium Dr, Unit 3-4, Kitchener, ON, N2E 2K6 Ph: (519) 896-4747 www.rickmacdonaldsiding.ca

RICKARD`S CUSTOM CARPENTING & SPRAY FOAM

665 Ambridge Dr., Iroquoisfalls, ON, P0K 1G0 Ph: (705) 465-4361

RIDLEY WINDOWS & DOORS INC.

520 Unit 1 Applewood Cres, Vaughan, ON, L4K 4B4 Ph: (416) 742-3546 www.ridley-windows.com

RINGUETTE WINDOWS & DOOR INC.

2 Main St., Brantford, ON, N3R 3X2

Ph: (519) 757-6361 ringuettewindowsanddoors.ca

RIVERBEND WINDOWS & DOORS INC.

1460 Kirkpatrick Way, London, ON, N6K 5A4 Ph: (226) 926-2480 riverbendwindows.com

ROCKSOLID WINDOWS & DOORS LTD.

4215 Concession 7 RD, Windsor, ON, N9A 6J3 Ph: (519) 919-2778 www.rocksolidwindows.ca

ROYAL WINDOWS & DOORS

1380 Hopkins St Unit 2A, Whitby, ON, L1N 2C3 Ph: (905) 720-1818

R-TECH WINDOWS

690 College Manor Drive, Newmarket, ON, L3Y 8G5 Ph: (905) 830-4095 rtechwindows.com

RUSCAN DOORS INC.

105 Winges Road, Unit A, Vaughan, ON, L4L 6C2 Ph: (905) 264-3500 www.ruscandoors.com

RUSCO INDUSTRIES

Bay 3-1430-40th Avenue NE, Calgary, AB, T2E 6L1 Ph: (403) 250-9951 www.ruscoind.com

RVW LTD. (CALGARY)

222 Riverfront Ave., SW Unit 552, Calgary, AB, T2P 0X2 Ph: (587) 707-9257

S.M. GENERAL ALUMINUM INC.

115 Cooperaqe Cres, Richmond, ON, L4C 9M2 Ph: (647) 296-1910

SARTY SIDING AND WINDOWS LTD. 4464 Hwy. 2, Wellington, NS, B2T1A2 Ph: (902) 861-1510 www.wmsartysiding.com

SCHEEL WINDOWS LTD. 210 Madawaska Blvd., Arnprior, ON, K7S 1S8 Ph: (613) 623-2909

SCHELL LUMBER HOME BUILDING CENTRE

33 Edward St., Stouffville, ON, L4A 7Z6 Ph: (905) 640-3440 schelllumber.com

SELECT METAL ROOFING LTD. 7268 County Rd 13, Lisle, ON, L0M 1M0 Ph: (705) 716-4802 www.selectmetalroofing.com

SENTINEL WINDOWS AND DOOR LTD. 1341 Tecumseh Rd E, Windsor, ON, N8W 1B9 Ph: (519) 972-6674 www.sentinelwindows.ca

SENTRY WINDOWS LTD. 3423 Walker Road, Windsor, ON, N8W 3S2 Ph: (519) 946-2200 www.sentrywindows.ca

SHARP EXTERIORS INC. 215 Wyecroft Road, Oakville, ON, L6K 3W5 Ph: (905) 844-9599 sharpexteriors.com

SMART CHOICE WINDOW & DOOR SYSTEMS INC./2260948 ONTARIO INC. 75 Fernstaff Ct Unit 10-11, Vaughan, ON, L4K 3R3 Ph: (416) 877-8508 smartchoicewindows.ca

SOO MILL & LUMBER CO. LTD. 539 Great Northern Rd, Sault Ste Marie, ON, P6A 5A1 Ph: (705) 759-0533 www.soomill.com

SOUTH HURON WINDOW & DOOR CENTRE LTD.

432 Main St. S. PO Box 24F02, Exeter, ON, N0M 1S7 Ph: (519) 235-3502 Facebook/South-Huron-WindowCentre-Ltd

SOUTHFIELD WINDOWS AND DOORS INC.

75 Southfield Dr., Elmira, ON, N3B 2Z2 Ph: (519) 669-3872 southfieldwindows.ca

SRS WINDOWS AND DOORS INC.

1921 Bailey Ave., Thunder Bay, ON, P7E 2X2 Ph: (807) 577-4722 www.srswindoor.ca/

ST. CLAIR WINDOWS AND DOORS INC.

881 Exmouth St., Sarnia, ON, N7T 5R3 Ph: (519) 336-1212 stclairwindows.ca

STEPHENSON HOME IMPROVEMENTS

85 Maitland Terrace, Strathroy, ON, N7G1L2 Ph: (519) 245-0256 www.stephensonhomeimp.com

THAT’S RICH

Flavour of the month

by Rich Porayko

Summer in Coquitlam: my favourite time of year. On top of the usual long weekend shenanigans, my family and I are known to enjoy an occasional delicious ice cream cone from time to time. There is a great hand-crafted ice cream shop near our home at Rocky Point Park in Port Moody. My son likes Cotton Candy and the wife prefers Maple Walnut. I’m always interested in trying new flavours and am happy with anything that has chunks of goodness. You don’t get a body like this eating quinoa.

I may be fond of the flavour of the month in my personal life, however Work Rich isn’t a big fan. I remember attending a meeting in a previous life where we discussed an upcoming marketing promotion. We talked about the terms, content and, among other details, the timeline to go to market: approximately three weeks. The next morning I received an email with a photo of a competitor’s promo and a note saying I needed to put something similar together and get it out right away. I dropped all of the time sensitive projects I was working and whipped together a similar (but better) promo with the details from the previous day’s meeting. Feedback was fast. It looked great, however the product had changed. Now the plan was to promote a completely different product. Back to the drawing board. A new mock-up lead to new feedback, a new format, new photos and new text. By the end of the day it was a new promo with nothing remotely similar to the previous day’s meeting or even the example from the competition.

And, like that, the project died because they weren’t set up to do the promotion in the first place. Misfire. What a waste of time and opportunity during an exceptionally busy time. It was a classic case of not sticking with the plan and having a series of kneejerk reactions.

There is nothing wrong with changing your mind. Tweaking details. Wordsmithing. Swapping out photos. Kyboshing the whole project. It’s expected. But when a project is completely turned upside down from the launch date to the product type, it can cause a lot of chaos, unhealthy stress and lost opportunity with your team.

I’ve written several times about marketing guru Seth Godin who talks about throwing ideas against the wall and seeing what sticks. He keeps what works and discards what doesn’t. I love this philosophy and frequently practice and preach about it. It sounds basic but there is a systematic strategy involved and it works.

I’m a big believer in continuous education in all forms. A former boss of mine would frequently attend executive conferences and seminars. He would come back from a course with new ideas on how to improve the business. Many of these were excellent and I learned a ton from him. Implementation wasn’t without its drawbacks, however, and, like clockwork, halfway through developing and executing one of the breakthrough ideas, he would lose interest. He would attend another course and come back charging in a different direction. It killed momentum and he lost trust from his employees with perpetual changes in direction. Every company can live in the muck for a few days but if you are perpetually struggling, you’re in trouble. It creates dysfunction. Ever wonder why you’re not making more profit? Dysfunction eats profit for breakfast.

Many aspects of business are seasonal and can be planned a year in advance. I often compare marketing to an operations schedule. Marketing has production times, resources, bottlenecks and delivery deadlines just like production does. Promotions can be easily planned on a basic calendar and shared. I prefer quarterly or bi-monthly promos as it can often take 30 days to move the needle. Creating a simple calendar doesn’t mean it’s written in stone. Entrepreneurship needs to be flexible so promos can be shuffled around, parked or added as required, however people can still have visibility of what is coming down the pipeline.

The best leaders that I have worked with have a consistent vision and communicate it early and often. The details in the plan might change but the overall vision is rock solid. This is the real world and dysfunction still happens but it should be the exception to the rule. If it is happening on a regular basis, look inward.