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Fenestration Review 2025
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4 EDITORIAL Imagining a post-free trade world.
6 INDUSTRY NEWS Tariff pushback...Lolex in Ontario...A440 help from CSA...
6 22 16
16 BEWARE OF GREENWASHING Canadian competition law makes exaggerating your performance claims a dangerous business.
7 SIDING AND WINDOW DEALERS ASSOCIATION
22 2025 FENESTRATION CANADA MEMBERS DIRECTORY
10 HINTS OF EUROPE Berdick Windows and Doors brings tilt-and-turn and other European innovations to Winkler, Man.
34 PHILIBUSTER What happens when you put windows designed for houses in high-rises?
14 FENESTRATION AND GLAZING INDUSTRY ALLIANCE
FENESTRATION CANADA
A world without free trade
A mixed bag for our industry.
Iturned 18 in 1988 and voted for the first time. The big issue was whether to give Brian Mulroney a mandate to negotiate a free trade agreement with the United States. Remembering those days helps us understand these days. Even at that time, Canadian sovereignty and identity was on the table. Should we allow the Americans to have a say in what industries we protected? Were we a weak and vulnerable economy that couldn’t survive without protectionist intervention, or could our companies go toe-to-toe with Americans in our own markets and theirs? Did committing ourselves to free trade mean we were limply giving away our rights to the American behemoth, or fearlessly meeting it on its own terms, confident we could succeed as equal partners? The existential dread meeting Trump’s current tariff threat shows just how decisively that question has been answered in the minds of Canadians in the decades since. Free trade with the U.S. and Mexico is broadly acknowledged here to have been a massive benefit, and the maximal entanglement of our economies something we have taken for granted.
Now we might have to do without it. What does that look like?
First of all, the imposition of the kind of sweeping across-the-board tariff regime Trump has been talking about would cause a general recession both here and in the U.S. It would be a few points worse here than it is there, as always – maybe five percent to their two percent. Some companies with too much debt (just built an addition), very high expenses (located downtown) or too focused on markets that are particularly sensitive to economic fluctuations (neighbourhoods near oil fields) would go out
by Patrick Flannery
of business. So we’d say goodbye to some friends and competitors, then the industry would find a new equilibrium with lower levels of investment and employment meeting the lower levels of demand.
Fenestration companies exporting to the United States would have to take a hard look at things. Already some Ontario companies have started to refocus on the West. Higher-end products with larger margins allow more play in pricing to both absorb and recover the cost of tariffs. Maybe Canada becomes known in the U.S. for its top-of-the-line, high-performing fenestration the way Europe has.
Reconfiguring supply chains would incur some short-term price inflation until suppliers could react by locating manufacturing in Canada. That is already happening, along with manufacturers looking at offshore options for products they used to buy from the U.S. So more Chinese and European resin, rubber, hardware and sealant in our windows and doors. But Canada has the ability to produce these things domestically – it just requires a rebuilding of capacity to meet demand. Glass, of course, is the big one. In a world without free trade, we would simply have to be able to make float glass in this country. To do that, there would need to be government incentives for primary glass producers to come here coupled with intervention to remove regulatory and procedural barriers like those that blocked Xinyi. Maybe the death of free trade would be the shock that spurs governments to take the necessary action.
A fenestration world without free trade looks likely to be smaller, but not without benefits for some.
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INDUSTRY NEWS
Tariffs, tariffs, tariffs
Canada has been roiled by American tariffs on our exports announced in February. The measures, applied in violation of the Canada US Mexico free trade agreement on spurious national security grounds, were altered several times in February and March and their implementation paused twice. At the time of this writing, the U.S. has 25-percent tariffs in place on all aluminum and steel imports, including those from Canada. A 25-percent U.S. tariff has been applied to all goods from Canada imported outside of CUSMA, which accounts for about 40 percent of trade with the U.S. Canada has applied retaliatory tariffs on $30 billion of U.S. goods. On April 2 Trump announced “retaliatory” tariffs on almost all imports from all countries around the world. Canada and Mexico managed to get left off the list for new tariffs, except on automotive imports, but the existing tariffs on steel, aluminum and non-CUSMA exports remained. Canada had threatened a second wave of retaliatory tariffs on an additional $125 billion of U.S. goods if more tariffs were applied. For now, it does not appear those retaliatory tariffs will be implemented. This is good news, as the list includes just about all supplies used by the window and door industry, including float glass.
Industry groups are working hard to have float glass removed from the list of retaliatory tariffs. Fenestration Canada hired a third-party lobbying firm to bring its message to the Minister of Finance and released the following statement:
“As the trade association representing the fenestration industry of Canada,” the FenCan statement read, “we and our various partners are writing to you as we have reviewed Phase 2 goods proposed to go into effect March 25th [later revised to April 2] and collectively were disturbed to see nearly all of the parts and components we use to manufacture windows and doors included. This includes glass, hardware, gaskets, steel, aluminum, wood, uPVC, and fibreglass in both material and finished form. As a whole, we disagree with the use of counter-tariffs in our current conflict with the U.S. If this second round of counter-tariffs goes through,
it is not hyperbole to expect the Canadian fenestration industry to collapse. Our interdependence with the U.S. for materials and standards has merged the value proposition for both U.S. and Canadian consumers in such a way that sourcing or selling abroad is only possible with a wholesale dismantling and re-inventing of our industry. Float glass (HS code 7005.10.00) is specifically worrisome as Canada does not have float glass manufacturing and a majority of the glass (approximately 89.6 percent) our suppliers use comes from the U.S.”
The Siding and Window Dealers Association of Canada also issued a statement (see SAWDAC newsletter on page 7) and sent letter to government officials urging Ottawa to refrain from imposing tariffs on critical fenestration supplies from the U.S.
The Fenestration and Glazing Industry Alliance has also responded with an open letter to Canadian officials [see the full letter at fenestrationreview.com]. Amy Roberts, director of technical and Canadian operations wrote, “This letter urges the government of Canada to carefully evaluate the impact of these measures on essential industries. By removing materials that lack domestic alternatives or face critical supply constraints, the government can mitigate unintended economic harm while still maintaining a strong trade position.”
Radisson taps Lolex for Ontario sales
Radisson Industries, a St-Lambert-de-Lauzon, Que.,-based window hardware manufacturer, has announced Lolex Sales Agency is now its representative in Ontario.
“Lolex Sales Agency has been a solid partner of Radisson Industries for the past five years, servicing our customers in the Maritimes as well as in the Quebec market,” the Radisson release reads. “This announcement attests to our long-term growth strategy in Canada.”
Radisson goes on to point out that Lolex owner,
Mathieu Hebert, has 16 years’ experience in the fenestration industry. “His vast knowledge enables him to provide a technical sales solution approach to support you and your team.”
In a LinkedIn post, Hebert said, “Exciting news! Lolex Sales Agency is expanding to Ontario with Radisson Industries. Radisson Industries is a Canadianbased manufacturing company that has designed and supplied casement window and door hardware solutions for the North American fenestration market for over 25 years.”
SAWDAC Newsletter
OUR RESPONSE TO TARIFFS
The imposition of a 25-percent U.S. tariff on Canadian goods, coupled with Canada’s retaliatory measures, marks a significant shift in our economic reality. This development, effective March 4, signals the commencement of a trade conflict, impacting our industry directly. The Siding and Window Dealers Association of Canada acknowledges the severe challenges this poses to its members. While immediate relief is unattainable, we are committed to long-term support. We recognize the need for adaptation and resilience in this turbulent climate.
In the short term, we delivered a public letter to provincial and federal politicians, advocating for the exclusion of essential U.S. goods, notably glass, from countertariffs. Long-term, we are developing a prioritized list of initiatives to address the evolving window landscape, ensuring our member feedback shapes our support strategies. We will continue to gather input from members to tailor our efforts effectively.
The U.S. tariffs, now paused, triggered Canada’s Phase 2 counter-tariff proposal, which heavily impacts window and door component imports, notably glass. SAWDAC is actively advocating against these tariffs, particularly those affecting glass sheets and IGUs. We’re engaging with provincial and federal governments, as well as working with Fenestration Canada to drive home this message as an industry whole.
COLLECTING MEMBER FEEDBACK
SAWDAC published results of a member survey regarding tariffs earlier this week.
Here are the results from the 26 respondents, all in Ontario:
1. Do you presently sell or intend to sell windows or doors into the United States?
Yes: 1 No: 25
2. Do you buy U.S.A.-manufactured windows or doors to sell in Canada?
Yes: 6 No: 19 No response: 1
3. Do you expect U.S.A. tariffs to affect your business?
Yes: 23 No: 3
4. Do you support Canadian reciprocal tariffs on U.S.A.-manufactured windows and doors?
Yes: 21 No: 4 No response: 2
5. If Canadian window and door manufacturers suffer from the current trade war, do you believe Canadian and provincial governments should take any action to support them and if so, what?
Responses included:
“Would rather governments not get involved with the window and door business.”
“No. Like the phoney $100 grant for windows, not worth the effort.”
“The best way to deal with Trump is to not get into a fight with him.”
“Yes, homeowner grants.”
“Promote energy rebate plans.”
“Use the monies taken in [from reciprocal tariffs] to support manufacturers.”
“We should be subsidized, otherwise the industry will come to a standstill.”
“Lower taxes or eliminate taxes for consumers.”
“Need to support all dealers and suppliers affected as well.”
“They should NOT list float glass, IG and caulk in the reciprocal tariff list.”
“Increase the current government grant
to $200 per opening.”
“All Window Wise registrations to be paid by the provincial or federal government.”
“Yes in the short term, but a better solution is needed for the long term.”
“Higher incentives for window replacements.”
One respondent went on at more length:
“If we are going to lose business due to tariffs, costs go up and existing exported windows and doors flood the market.
The loss will be all financial. If customers can’t afford to buy in a further-decimated economic climate, sales will be reduced further or nonexistent. If cash flow cannot be sustained, jobs will be lost, companies will go bankrupt. If installers don’t install and manufacturers don’t manufacture and suppliers don’t supply, the industry will be a disaster if not destroyed. Government needs to be doing a lot:
• Alternative markets for exports;
• Get rid of the tariffs;
• Eliminate the regulatory/government burdens and costs to run a business;
• Reduce business costs to employers (taxes, payroll overheads, administrivia burdens);
• Incentives to Canadian businesses;
• Incentives to public to encourage buying;
• Incentives to attract suppliers (glass manufacturers) to build in Canada.
SAWDAC welcomes all perspectives as we take our members’ messages forward to Ottawa and provincial governments. Please reach out to executive director Jason Neal at jason@sawdac.com with any comments, questions or suggestions.
Carroll leading Everlast in Sudbury
Everlast Group of Companies has announced the addition of Lance Carroll to its team as branch manager for its new Sudbury Design Centre. Carrol was born and raised in Sudbury with a decade of experience in the construction and building materials industry in north and northwestern Ontario. He started with roofing and siding then shifted focus to windows and doors in his three years with Gentek. He did a brief stint with anchors, fasteners and tools and has returned to where his true passions lie: windows and doors.
The Sudbury Design Centre will serve Sudbury and northern Ontario including Sault Ste. Marie. It is located at 1351 Kelly Lake Road Unit 101.
“We are excited to welcome Lance to the team,” said Mike Bruno, president. “The fact that he is from the Sudbury community was important as are his years of experience and relationships in northern Ontario.”
“I was familiar with Everlast’s products and a few team members from my previous job and I am very excited to be able to now work with them directly,” Carrol said “I look forward to representing the company in northern Ontario and especially excited about the new design centre that will be coming soon. If memory serves me right, they all come with an espresso machine!”
CSA posts free guidance on A440 installations
CSA Group has posted seven videos and two PDF documents on its website educating visitors on how to install flanged and box windows according to its A440.4:19 Window, Door and Skylight Installation standard. The content is free and publicly available. The video titles are The Importance of Proper Window Installation; Installing Flanged Windows (three videos); and Installing Box Windows (three videos). The PDFs detail box and flanged window components and provide official definitions.
“CSA works with subject matter experts for various standards to create static images and videos hitting the high points of selected standards to provide enough guidance to apply the standards correctly,” explains George Torok (Stantec), chair of the A440.4 technical subcommittee. “This is a great initiative by CSA to make it easier for the low-rise residential industry to improve the quality of window installation.”
Clear liquid flashing wins Best of IBS
Typar has announced that its new Clear Acrylic Flashing received the Best of IBS Award for Most Innovative Building Material at the 2025 NAHB International Builders’ Show (IBS). The awards recognize outstanding products and services in various categories that set benchmarks in design, technology and functionality. Typar Clear Acrylic Flashing was recognized by the judges for its ability to simplify and streamline window installation and inspection
by giving visibility to nail and screw fin patterns, as well as its advanced acrylic adhesive. The flashing allows the pattern on the window nailing fins to be completely visible upon installation, ensuring proper attachment and reducing callbacks. This is especially advantageous on large-scale multifamily and commercial projects where approval of numerous window openings is required. The transparency is achieved with an advanced
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acrylic adhesive that is waterproof, self-healing and able to be applied at temperatures down to -6.7C. It also incorporates a split-release liner for easy film removal.
Fenestra lands in Calgary
The Fenestra buying group held its annual Advantage Acceleration event in Calgary Feb. 10 through 12. About 50 member fenestration manufacturers and suppliers gathered at the airport Marriott in Calgary for networking, group discussions and the famous speed networking sessions. The Fenestra speed dating networking event was once again a great chance for members and suppliers to catch up and share information about their businesses. Suppliers sat at tables and members rotated through the room having 15-minute meetings at each station. Fenestra honoured loyal members and suppliers with attractive trophies. Fenestra executive director Frederick Gauthier presented Christan Guerard of Adfast and Sam Van Seters of Bethel Windows and Doors with Supplier and Member of the Year, respectively. The education sessions included a keynote talk by John Galbraith of The Data Integrators and a panel discussion with Van Seters, Adriano Iannetti of Auroral Portes et Fenetres, Matthew Denniston of Modern Windows and moderator Patrick Flannery of Fenestration Review. The panel talked about the industry experiences of the three Millennial-aged leaders and how they saw Fenestra benefitting their businesses now and into the future. They all pointed enthusiastically to the chance
to have close relationships with other members and the suppliers – to get together at events like Advantage or to be able to have their call taken any time, sometimes by managers of much larger companies. Aside from the official proceedings, there was ample opportunity for good food, drink and conversation in breaks and after hours. More than ample opportunity for some, as flights back to Ontario and Quebec were cancelled by a winter storm and many attendees had to stay another day. That worked out well as it gave them a chance to watch Team Canada play Sweden in the Four Nations Cup at a local craft brewery.
COVER STORY HINTS OF EUROPE
Berdick Windows and Doors combines manufacturing excellence and European influences in Winkler, Man.
Constantly looking for advantage in the highly competitive window and door market, Berdick Windows and Doors, located just over 100 kilometres southwest of Winnipeg, combines sophisticated automation equipment, end-to-end Enterprise Resource Planning (ERP) software and new ideas introduced by its skilled staff.
by CARROLL McCORMICK
In the hunt for improved designs, Berdick sends its technical experts including its director of operations, Henry Dueck, to the colossal window show Fensterbau Frontale in Nuremburg, Germany, every other year. Over 600 exhibitors from the windows, doors and facade industry pitched their wares there in March 2024, according to Fensterbau.
“The newest technology and ideas seem to come from Europe. Our tech guys attend these shows and come back with ideas that are not even seen in North America,” says Sheldon Fehr, general manager. “Europe is way ahead in window design and development of North America. Our goal is to be first to market in Canada concepts being developed in Europe. We are always looking for ways to improve and optimize our products.”
For instance, the company has been running a tilt-and-turn windows line, a type associated with European homes, for just over four years now. “We are producing them in-house and are also doing some deals with imported products. This is new for us though,” Fehr says. “Tilt-and-turn is our fastest-growing market segment. We are making a lot of traction with North American customers.”
Another recent addition to their product line are multi-point locking doors where pins – either shoot bolts or mushroom-style pins – come out of the slab and engage keepers in the frame. “You can’t break these doors. The equipment that our external lab uses could not break this door,” Fehr says. Nor could a thief who tried hacking his way through one with an axe. Yet, he says, “The difference in price is the cost of a lock set.”
To achieve the precision necessary for such products, Berdick has invested heavily in new automated equipment, such as the Proline CNC for milling the roughly 3,000 steel and fiberglass door slabs it purchases from, respectively, Novatech and Mennie Canada.
Berdick is building this modern approach off a long history. Back in the 1960s, brothers Bert and Dick Groenheide founded Berdick and began building aluminum windows for recreational vehicles. By 1980, they had moved on to other window markets. A gentleman by the name of Abe Wiebe, who became a partner in 1969, purchased the company in the mid-1990s and ran it as a family business until it was sold to another entity in 2009. Fehr, who joined Berdick as general manager in 2015 to lead the company back to a solid footing, has a background that includes a stint as COO for Polar Windows in Winnipeg and at two companies in the extrusion business.
Fehr and Berdick’s senior leadership team set a goal to tighten the focus of the product line from “selling anything to anybody” to focusing just on custom windows and doors and establishing mutually beneficial customer partnerships. Berdick operates in a 40,000-square-foot plant with 65 employees and sells made-to-order windows. It produces anywhere from 120 to 150 boxes in its windows plant per day, including its fast-growing fiberglass windows line. It also supplies doors through a network of some 150 dealers in Alberta, Saskatchewan, Manitoba, and Ontario, plus dealers in Boston, Minnesota, Wisconsin and even Alaska.
Ninety-five percent of the company’s clientele is residential: multi-family, single family, renovation
and new home construction, the latter of which accounts for 90 percent of its business, according to Fehr. “Berdick can fill any hole to what’s required, but our bread and butter is new home construction and multi-family apartment buildings.
“Our market is discerning buyers –those with a high focus on quality. We don’t sell to tract home builders, we don’t win price wars, and a ‘flipper’ wouldn’t invest in our product.” As well, he adds, “We do a lot of commercial jobs such as schools, using fiberglass windows.”
Berdick has been manufacturing PVC windows and residential entrance sys-
tems since 1980, fiberglass windows since 2011, and PVC tilt-and-turn windows since 2020. Its in-house product testing, which is verified by reputable external test labs, ensures that everything rolling off the production lines meets a variety of standards, including 2008 and 2011 NAFS, CSA 440-S109 and NFRC thermal performance certifications, as well as certifications by the National Accreditation and Management Institute.
“Our test results are comprehensive, and we can deliver any performance required for any of the areas we sell into. This is a definite competitive advantage
for Berdick,” Fehr says. “Basically, any test report that an architect or building envelope group needs, we have.”
To meet its high standards, and to allow the company to fill what are exclusively custom orders – Berdick offers no stock windows or doors – the company has purchased several pieces of high-end automated manufacturing equipment. They include a Sturtz dual-strand saw, dual-stack welder and a two-head corner cleaner. Other equipment includes Tiger Stop CNCs for door jam and slab milling and specialized fabrication equipment for its tilt-and-turn operation. “The CNC
The window shop produces as many as 150 window boxes a day.
COVER STORY
machinery we have is extremely helpful in meeting tight tolerances, which are absolutely critical, especially for products such as our multi-point locking door,” Fehr explains.
Berdick has three paint booths, capable of solvent or water-based paint, and a temperature and humidity-controlled paint curing room. “We’ve been doing our own painting and staining for roughly 10 years, and we recently added another paint booth to accommodate increased demand,” he says.
Supporting the production equipment – everything, in fact, from order entry to production control, manufacturing, inventory control, shipping and invoicing – is FeneVision ERP software from FeneTech. “Our dealers can even place orders from their laptops. The program controls every aspect of our business from order entry to production to shipping,” Fehr says.
Berdick practices lean manufacturing, but that does not mean just-in-time delivery of materials, Fehr says. “We are practical when it comes to Lean. I won’t drop raw material inventory to the point that it’s difficult to run product. To me, you can Lean yourself to the point of hindering sales or production. In fact, we may make decisions to buy more raw materials in order to take advantage of volume rebates or where raw materials are in short supply. If I hear of a particular raw material that is in short supply, I usually try to buy enough so that we won’t be negatively impacted if a shortage does affect the industry. During COVID, many window companies ran out of key materials. We never did. You can’t sell out of an empty wagon.”
And who exercises the necessary judgement and control over all this technology and the company overall? About that, Fehr goes straight to the humans in the loop, insisting that it is the employees that deserve the credit for the company’s success. “I don’t want to take credit for anything. We have very talented people at Berdick. They have my utmost respect and deserve all the credit. I usually get told of problems after they’ve been fixed. That speaks volumes about the senior
leadership and staff we have at Berdick. We have a phrase here: If we look after Berdick, Berdick will look after us.” Fehr is effusive about his employees, from the delivery team and their cube vans that gets product to customers in one piece (“If I can, I don’t want to have anyone else touch our stuff”); to his automation specialists; the staff that Berdick sends to Germany every year; and the rest of
the team. “I’d put our group up against anybody. This is an extremely high-performance team.”
Because bringing in technicians from Germany to service the Sturtz equipment was expensive, Berdick decided to train its own people to do the work. “All of our maintenance, including programming, is done in-house now. We do not rely on any outside services. I have a highly capable technical team that is extremely proficient at installing automation,” Fehr explains.
He tells a story about how a third-party IT firm was responsible for monitoring and protecting the company against any cyber-attacks. One day, Berdick’s IT manager noticed a hacking attempt before that company did, and Berdick’s senior leadership took this as a sign that his people could take care of this task just fine. Now, Fehr says, “We have an IT manager who is expert in all things cyber who can protect Berdick in these perilous times.
“It takes a team around you to make a company run well. I surround myself with very talented people. I don’t micromanage or look over their shoulders. It is really the people around you who make it happen.”
Berdick’s fiberglass window frames have 100% resin-filled corners – no mechanical fasteners and caulking that can fail and leak.
Berdick general manager, Sheldon Fehr
A solar heat gain balancing act
by Amy Roberts
The British Columbia Building Code recently introduced a maximum design temperature limit of 26C for a single living space in each dwelling unit to minimize the risk to health and safety of residents from overheating. This requirement applies to new residential constructions only. The new provision is intended to reduce heat-related deaths that occur because of the increase in extreme heat events in B.C.
Safe temperature in a designated living space in each dwelling unit can be maintained by using a combination of mechanical cooling systems and passive design measures.Passive design measures include optimizing building orientation to take advantage of natural ventilation, maximizing natural light and reducing unwanted solar heat gain. Another effective passive design measure would be improving the thermal performance of building envelopes to better regulate heat transfer. It is important to note that thermally efficient buildings tend to overheat because they’re unable to shed internal heat as well as lesser performing buildings. Therefore, improved thermal performance must be explored along with other passive and active cooling measures to reduce the risk of overheating.
Buildings can also be designed with overhangs over windows, ideally on the south elevation, or with vertical shading on the east and west elevations to limit solar heat gain in summer while allowing solar heat gain in winter, thus reducing thermal energy demand during cold months.
Exterior sliding shade panels and exterior roll shutters are suitable options because they can be deployed, as needed, by occupants. Exterior shades, such as perforated screens, vertical shades, semi-transparent shades, and horizontal overhangs, have been found to be an effective at passive cooling, as they prevent solar gains from entering the space entirely. On the south facade, horizontal overhangs are recommended as they block the high angle summer sun while allowing low angle passive solar heating in winter.
Attention must be paid to the glazing’s solar heat gain coefficient, which is described as the
fraction of solar radiation transmitted through a window and expressed as a number between 0 and 1. Glazing with appropriate SHGC will prevent overheating while reducing a building’s thermal energy demand. The lower the SHGC, the less solar heat is transmitted by the window. A SHGC of 0.4 means 40 per cent of solar heat gains landing on the outside surface of a window enter the living space. A low SHGC reduces the risk of overheating. However, an SHGC lower than 0.28 starts to impact visible light transmittance. This will make spaces darker, demanding additional lighting energy and inevitably adding more heat to the space. Conversely, a high SHGC allows more solar radiation to pass through the glazing, which reduces the building’s need for heating energy in winter but can increase the risk of overheating in summer. Therefore, it is recommended to optimize SHGC based on heating and cooling loads, as well as occupant comfort and safety.
It is well known that the orientation of windows and the window-to-wall ratio can impact a building’s heating and cooling loads. Care must be taken to ensure windows are not placed on elevations with high solar exposure, unless they are protected with some type of shading. Additionally, it’s recommended to minimize glazing on east and west elevations in order to control solar heat gain during summer.
The Designing Climate Resilient Multifamily Buildings report commissioned by the University of British Columbia determined that reduced WWR and glazing with reduced SHGC are “two essentially zero incremental cost design measures with a considerable impact on annual cooling energy demand and peak cooling load. However, both strategies may reduce winter solar gains and increase thermal energy demand.” Therefore, it is best to evaluate the suitability of both strategies by assessing heating and cooling loads, as well as the other performance metrics of individual projects.
Amy Roberts is FGIA’s Director of Canadian and Technical Glass Operations.
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FEATURE STORY
BEWARE OF GREENWASHING
False statements about performance are actually illegal.
While today’s regulations make it pretty hard to overstate environmental claims, companies need to be careful in light of Competition Act updates. Today’s consumers tend to seek products and services that are more environmentally friendly – or appear to be, anyway.
by TREENA HEIN
Fenestration manufacturers are all under pressure to promote their products or services as “greener”: more insulating and made without materials or processes that contribute to climate change or toxins in the environment. But as stated recently by the Osler law firm, “When these environmental claims are misleading or unsubstantiated, businesses are considered to be engaging in ‘greenwashing’ and expose themselves to liability under the deceptive marketing provisions of the Competition Act.”
According to Anton Van Dyk, fenestration division manager at JRS Engineering in Vancouver, Canada’s fenestration industry has come a long way from where it was when it comes to using exaggeration in marketing. “Those who’ve been around a while will recall that up to about 20 years ago, misleading claims were somewhat common,” he explains. “Firms would often list a value for thermal efficiency of a window but, in the small print, this was identified as being the centre-of-glass value. You can’t get away with that anymore. Back in the 1980s, the U.S. government said to the industry that if you don’t regulate yourself, we will do it for you. So the U.S. industry created the North American Fenestration Council and the Canadian industry later adopted it. It created various values and standards and labelling requirements and now codes address the whole window.” The emergence of rock-solid certification bodies like UL and CSA has helped. Van Dyk also points to the
The world of advertising may feel like the Wild West but there are rules.
emergence of more fleshed-out sustainability standards like Net Zero and PassiveHouse, which provide a framework for what can be considered environmentally friendly.
However, Terry Adamson, technical director at Fenestration Canada, notes that there are some shenanigans still afoot, such as some claims being made by fenestration suppliers that new windows will “cut 30 percent” off heating costs. “I have seen several of these with varying
numbers, and none can be substantiated,” he notes. “Energy savings have far too many variables to assign a savings value to any product upgrade. This practice is still going on. I often see it in online ads for renovation windows.”
As to concerns about claims related to imported windows, Adamson says it depends who you talk to, but notes that the bulk of imported windows are higher-end, with data to back up claims. For its part, the Competition Bureau handles marketing related to both imported and domestic products. Indeed, each year the Bureau receives thousands of complaints from Canadians about all kinds of products, including greenwashing complaints (however, staff cannot share whether any of them are related to windows or doors).
“Our role is to investigate misleading advertising and deceptive marketing practices, including any representation related to the environment that has been made for the purpose of promoting a product, including an imported product or business interest,” states a Bureau spokesperson. “The Competition Act also prohibits performance claims that are not based on adequate and proper testing. This includes any form of statement, warranty or guarantee of a product’s performance, efficacy or length of life.”
In mid-2024, the Competition Act was given sharper teeth with regard to unsubstantiated claims.
Read that again slower: “...prohibits performance claims not based on adequate and proper testing.” That means that performance claims that don’t have a certification attached to them could be found to be in violation of the Act...even if they turn out to be true when challenged.
In fact, in mid-2024, the Competition Act was given sharper teeth with regard to unsubstantiated environment-related product and service claims, with a new requirement to base them “on adequate and proper substantiation in accordance with an internationally recognized methodology.” There were two rounds of public consultation about the changes and their implementation, with the second having ended in February 2025.
Osler describes the changes as “broad in scope and materially increasing the potential exposure of businesses in Canada to enforcement activity, as well as financial penalties, litigation and monetary claims from private parties. Businesses operating in Canada are advised to consider their market strategies and conduct carefully in light of the amendments and to assess whether adjustments are needed to reflect the new grounds for enforcement, legal standards and potential exposure.”
Environment-related claims can now be challenged under two new provisions, where businesses now bear the onus of proving
FEATURE STORY
their own statements, warranties or guarantees. And these provisions also do not require the applicant to establish that the representation is materially false or misleading in any respect.
UNINTENTIONAL GREENWASHING
Van Dyk says he doesn’t see the intentional greenwashing situation in Canada’s window and door sector as significant. He does, however, see issues with the Energy Rating value used by Natural Resources Canada’s Energy Star program and in the National Building Code.
“It has no units, and the way it’s calculated – combining solar heat gain, U Value and air leakage – is very confusing to homeowners,” he explains. “It may lead them to buy the wrong product and I consider it unintentional greenwashing. The main problem is that a value of 30 or higher signifies a high-efficiency window but that window could have high solar heat gain. That can really heat up a house in some areas of Canada like southern B.C. in the summer.”
Interestingly, Van Dyk notes that, in B.C., the problem has been somewhat recognized. In short, the ER value was not used as a criteria in the recent Clean BC rebate program.
“There were people at BC Hydro who understood the situation: that with ER used in the program, lots of windows would be installed that would cause more air conditioner use in the summers. So they advised against using ER,” Van Dyk explains. “The Clean BC program leaders listened.” He adds that there is also awareness of the issue on a national scale. “It looks like the plan is to put a cap on solar heat gain in the calculation,” Van Dyk reports. “But then ER values will come down and become meaningless. The formula won’t work anymore and so I can’t see the ER value lasting.”
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Clients who are sad about performance make complaints.
But there’s more. Van Dyk also sees a similar greenwashing issue in labelling a house as an Energy Star home. “If you bought that house,” he notes, “you’d assume all of it was energy efficient: the windows, appliances, the insulation, etcetera. But it might overheat in summer. So we have to avoid lumping everything together because it creates the perception that everything is looked after, and you don’t have to look deeper into what you’re getting. It results in people having to find out later why their homes aren’t comfortable, when they could have avoided the problem had they known about it. In B.C., we have the Energy Step Code, which is more useful.”
Lastly, Van Dyk and others take issue with using “high-performance” as a general energy efficiency claim. “Yes, a window may be high-performance, but it’s a spectrum,” he says. “There are windows higher in performance than that window, and others that are lower. There’s truth in it but it’s not the whole picture. So we need to provide context with that term and other terms. In our business we’ve used the term ‘all-season,’ but it has meaning and we provide all the data. It’s a window that isn’t great for summer or winter, let’s say, but its benefits are balanced for the whole year. It makes sense for the Vancouver area, where winters are not too cold and summers not too hot.”
THE EMBODIED CARBON LANDMINE
Vitro Architectural Glass is an example of a glass provider that takes pride in vetting its claims. In 2017, it published third-par-
ty-verified Environmental Product Declarations (EPDs) listing the contribution to global warming (GWP) each of its products represents.
When asked whether EPDs should be legally required as a window and door product claim, Vitro’s technical services manager, Michael Hammond, isn’t definitive. He does see value in EPDs that are third-party certified and verified to be based on the North American product category rules in helping people understand the environmental impacts of their purchases and believes they should be used to help companies make better environmental choices. Furthermore, in Hammond’s view, flat glass EPDs should be used for all glass products since the majority of the GWP for an IGU comes from the flat glass itself. “This approach prevents hundreds of window makers from incurring significant costs to generate EPDs for each of their products,” he says, “costs which would ultimately be passed on to consumers.” He adds that the potential error in an EPD can be significant. “For example, if the error margin is plus or minus 20 percent, it could be as large as all the other processing steps combined in making an IGU, given that 75 to 80 percent of the GWP comes from flat glass manufacturing.” Errors this large could endanger a fenestration supplier who relies on unverified EPDs to make public claims about their product.
DURABILITY A KEY CLAIM
Many members of the global window industry believe lifespan is an important measure of environmental friendliness and should serve as a useful and important “green” claim. Rate of replacement obviously strongly impacts the raw materials and energy which go into windows, doors and buildings over their lifespan. Hammond is of this view. He explains that even if a product claims a lower GWP or lower environmental impact but needs to be replaced twice as often over a building’s lifespan, “the true environmental impact is much greater for the product that requires more-frequent replacement. I believe the life expectancy of the North American PCR for glass is 30 years. If all glass manufacturers are basing their third-party verified EPD on the North American PCR, then one could reasonably expect a 30-year life expectancy of the glass under normal use.” Better make sure your windows actually last 30 years before claiming that they do.
In the end he concludes that, “When companies make claims without rigorous verification, it undermines the trust and transparency that are essential in our industry. False or unverified claims also have the potential to create an uneven playing field, where companies like ours that invest in sustainable practices and accurate reporting may face unfair competition and the consumer stands to lose the most by paying for a product that is not accurately represented.”
Overall, he’d like everyone to play on a level field. “If companies are taking advantage of or cheating the system, they should be held accountable,” he says. “Everyone should adhere to the same rules.” No doubt the framers of the Competition Act had exactly the same opinion.
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FENESTRATION CANADA
Coping mechanisms
There are things you can do to protect your business in a trade war.
by Adrian Edge
Back in January when I originally wrote this article, I opened it up with some basic definitions of what tariffs are. Here at the end of March, the conversation about tariffs has become so commonplace I’m sure that isn’t needed any more. Unlike the the COVID supply chain challenges we just recovered from, tariffs create price pressures and therefore drive demand down. The threat and enactment of tariffs is already driving business and consumer choices. Businesses are rethinking their expansion plans, suppliers and trades are laying off workers and consumers, on both sides of the border, are rethinking their buying choices. Without de-escalation, Canada and the U.S. seem to be headed toward a drawn-out and painful trade war. The greatest pain will be felt by small and medium-sized companies and consumers at large.
The problem with tariffs is in their nature to act as a double-edged sword. For any damage inflicted on one country, damage is done to both. The unintended consequences are painful and inevitable. The best example of this is the Smoot-Hawley Tariff Act passed in 1930 as a means to support domestic agriculture. The damage done to trade between the U.S., Canada and Europe was devastating. Once all countries had retaliated, trade overall had decreased by nearly 60 percent. With significant tariffs and countertariffs being threatened by most of the world, we seem to be going in a similar direction.
Let’s bring us back to the present and what businesses can start doing about it. Over the last month, I’ve talked with a variety of trade experts on this subject and here are some lessons learned and tools you can start to review.
First, review your contracts with anyone in the U.S. you do business with. Understanding the various Incoterms (international commerce terms) and who owns what responsibility when it comes to shipping and duties is going to be critical. Using terms like “FOB” or Free on Board
comes with legal authority to help define what the seller and buyer responsibilities are. There are 11 such terms that you can review and decide which is best for your business and customers. There’s additional language that could be added to further clarify rights. The point I’m trying to make here is do not assume that your U.S. customer will be responsible for U.S. tariffs. Unfortunately, it’ll come down to what you’ve written into your contract.
Next, get to know the harmonized code system (HS) better and what the rules are regarding substantial transformation and how they impact potential remissions and drawbacks you could be requesting for products you use in your business. Ideally, brokers should be an excellent resource to get your team up to speed. Fenestration Canada members, feel free to reach out to me if you need support. An example of a simple change you can do is to ensure freight and shipping costs are broken up separately from the remaining line items, as freight and shipping is not duty-applicable.
Last, and arguably most important, make time for an intentional strategy session to sit down with your team and discuss how you’ll manage these changes. Look at your supply chain and how you’ll need to pivot. Take a good look at how your systems break up invoices and how accounting is able to capture them. The requirements to both use the HS system effectively and maintain your books is likely one of the more difficult tasks in the coming months.
We may have escaped the worst-case scenario of tariffs for now. But as we’ve seen, the posture of the American government can change overnight and without warning. We recommend having contingency plans in place and optimizing your import and export practices.
Adrian Edge is director of codes and regulatory affairs for Fenestration Canada. Reach him at adrian@fenestrationcanada.ca.
GLASS CANADA
0482345
60 Weller Court
Cobourg, ON, K9A 5K3
(905) 377-1461
Davis Allan
davisallan861@gmail.com
AABEN WINDOWS AND DOORS LTD.
700 Progress Ave
Kingston, ON, K7M 4W9
(613) 384-3163
Michael Braby
michael.braby@aaben.com
aaben.com
ACCESS WINDOW AND DOOR DESIGN
CENTRE LTD.
565 Cargill Road
Winkler,MB, R6W 0K4
Helly Wiens
helly.wiens@accesswd.ca
ACRO ALUMINUM INC.
5430 275th Street
Langley, BC, V4W 3X7
Brent Friesen
brent@acroaluminum.ca
ACTON OSTRY ARCHITECTS
111 East 8th Avenue
Vancouver, BC, V5T 1R8
Jennifer Linehan
info@actonostry.ca
ADFAST CANADA INC.
2685, Diab Street
St-Laurent, QC, H4S 1E7
(514) 617-1579
Christian Guerard
cguerard@adfastcorp.com
adfastcorp.com
AERLOC INDUSTRIES LTD.
64 Head Street
Dundas, ON, L9H 3H7
Edward Laman
edwardlaman@aerloc.com
aerloc.com/
AGM GLASS INC.
30 Burks Way
Winnipeg, MB, R5T 0C9
Gordon Seier
gordon@agm-inc.com
ALL WEATHER AT HOME
18550 - 118A Avenue NW
Edmonton, AB, T5S 2K7
(780) 451-0670
Tracy Nadiger
tnadiger@allweathergroup.ca
allweatherathome.ca
MEMBER DIRECTORY
ALL-WEST GLASS
1011 Victoria St
Prince George, BC, V2L 0C8
(250) 563-1555
Mike Kuemmerle
mikek@awgwd.com
awgwd.com/
ALLIANCE DOOR PRODUCTS
#100 - 55 Furniture Park
Winnipeg, MB, R2G 4G1
Lauren Sabeski
lauren.sabeski@alliancedoorproducts.com
alliancedoorproducts.com
ALUMINC CANADA LTD.
7250 Keele St., Unit 203 Concord, ON, L4K 1Z8
(416) 953-5550
Aluminc
info@aluminc.ca
ALUPLAST GMBH
Auf d. Breit 2
Karlsruhe, Germany76227
+49-721-47171-214
Amir Bahrami
amir.bahrami@aluplast.net
aluplast.net/eng-int/index.php
AMBERWOOD DOORS INC.
191 Atwell Drive, Unit 3
Etobicoke, ON, M9W 5Z2
(416) 213-8007
Colin Fraser
cfraser@amberwooddoors.com
amberwooddoors.com
AMESBURYTRUTH
3600 Minnesota Drive, Suite 800 Edina, MN55435
(800) 866-7884
Donna Cockrell
Donna.Cockrell@amesburytruth.com
amesburytruth.com
ANDERSEN CORPORATION
Michael Johnson
MichaelAJohnson@andersencorp.com
APOLLO WINDOWS & DOORS
3530 32nd Street NE, Unit 26
Calgary, AB, T1Y 6G7
(403) 568-0777
Vishwa Naidu
vnaidu@apollowindows.ca
ARMWOOD WINDOWS & DOORS
Highway 1A West, PO Box 8
Portage la Prairie, MB, R1N 3B2
(204) 856-2320
Brent Otsuji
brent@armwood.ca
armwood.ca
ASSA ABLOY
1105 Southrock Blvd
Reno,NV89502
(775) 852-8808
Marc Lauzon
marc.lauzon@assaabloy.com
interlockna.com/en/site/interlock/
ASSOCIATED MATERIALS, INC.
3773 State Rd.
Cuyahoga Falls, OH,44223
(330) 922-2119
Jessica Dunegan
jdunegan@associatedmaterials.com
ASSOCIATION DE VITRERIE ET DE FENESTRATION DU QUÉBEC
3060 Maricourt Avenue, Bureau 250
Quebec City, QC, G1W 4W2
(418) 688-1256
Maggie Champagne
mchampagne@avfq.ca
avfq.ca/
ATLANTIC WINDOWS LTD.
49 East Main Street
Port Elgin, NB, E4M 2X9
(506) 538-2361
Greg Dickie
greg.dickie@atlanticwindows.com
atlanticwindows.com
ATTRAVERSO INC.
6141 Atlantic Dr. Mississauga, ON, L5T 1L9
Raisa Temnova
r.temnova@attraverso.ca
attraverso.ca
AURORA WINDOW SYSTEMS INC
535 Manitou Road SE Calgary, AB, T2G 4C2
Kent Schultz
kent@aurorawindowsystems.ca
aurorawindowsystems.ca
BASCO WORLD
288 boulevard curé-labelle
Laval, QC, H7P 2P1
(514) 241-9686
Jenny Desjardins
jenny@bascoworld.com
bascoworld.com/
BC BUILDING AND SAFETY STANDARDS BRANCH, MINISTRY OF HOUSING
BC
Jun’ichi Jensen
Junichi.Jensen@gov.bc.ca
BDA FACADE
77 Auriga Dr., Unit 6
Ottawa, ON, K2E 7Z7
Nicholas Martin
nmartin@bdag.ca
BECK CONSULTING
Scott Beck
BENDINI ENTERPRISES INC.
Nazanin Souri
bendinisystem.com
BETHEL WINDOWS AND DOORS
1504 12th St
Coaldale, AB, T1M 1M3
(403) 345-4401
Samuel Van Seters
sam@bethelwindows.ca
bethelwindows.ca/
BIG CITY WINDOWS AND DOORS
2615 Lancaster Rd., Unit-18-19
Ottawa, ON, K2G 1E8
(613) 979-4515
Vladimir Solovyov
vladimir@bigcitywindows.com
bigcitywindows.com
BIGFOOT DOOR
1677 Aimco Blvd., Unit A Mississauga, ON, L4W 1H7
Daniel Zigante
daniel@bigfootdoor.com
bigfootdoor.com/
BONNECHERE VALLEY
WINDOWS & DOORS
2824 Fourth Chute Rd
Eganville, ON, K0J 1T0
(613) 628-3056
Shane Charania
shane@bvwd.ca
bvwd.ca/
BOTHWELL-ACCURATE
6675 Rexwood Rd
Mississauga, ON, L4V 1V1
Aladin Matinong
amatinong@bothwell-accurate.com
BROUILLETTE PORTE ET FENÊTRE
91 Rue des Oblats
Trois-Rivières, QC, G8T 8X1
(819) 375-1131
Cédrick Therrien
cedrick.therrien@brouillette-qc.ca
BROWN WINDOW CORPORATION
185 Snow Boulevard Concord, ON, L4K 4N9
(905) 738-6045
Pino Marinelli
pinom@brownwindow.com
brownwindow.com/
BUCALU
Lina Guo
nana@bucalu.ca
CAD-PLAN
Frankfurt, Germany60314
Jan Krutsky
krutsky@cad-plan.com
CAHILL COMMERCIAL
139 John Cavanaugh Dr. Carp, ON, K0A 1L0
Saad Odeh
saad@cahillcommercial.ca
CAN-BEST TESTING LABORATORIES
38 Regan Road, Unit 4 Brampton, ON, L7A 1C6
(905) 840-2014
Elie Alkhoury
elie@can-best.com
can-best.com
CANADIAN VINYLTEK WINDOWS
587 Ebury Place Delta, BC, V3M 6M8
(604) 540-0029
Steve Finlayson
steve@vinyltek.com
vinyltek.com/#hgtv-michael-buble
CANPLEX LTÉE
3175 Avenue de la Gare Mascouche, QC, J7K 3C1
(450) 474-1191
Marco Stoccchero
marcos@canplexextrusions.com
canplexextrusions.com
CAPACITY ENGINEERING LTD. Ottawa, ON
Maurice Quinn
mquinn@celottawa.ca
CAPITAL REGION SERVICE COMMISSION
860 Prospect Street Fredericton, NB, E3B 2T8
(506) 453-2956
Thomas Harding
tharding@capitalrsc.ca
rsc11.ca/planning/
CARDINAL GLASS INDUSTRIES
534 Wasaga Crescent Waterloo, ONN2V 2Y8
BOTTERO FLAT GLASS INC.
121 Shields Park Drive
Kernersville, NC27284
(336) 992-5623
Grant Mason
grant.mason@bottero.com
bottero.com/
(519) 590-3194
Mike McAndrew
mmcandre@cardinalcorp.com
CARTONS CORRUGUARD
101 Des Ateliers
Lavaltrie, QC, J5T 3R3
(450) 586- 0666
Marie-Helene Hotte
mhhotte@cartonscorruguard.com
cartonscorruguard.com/
CASCADIA WINDOWS
Amber Mengede
amengede@cascadiawindows.com
CENTENNIAL WINDOWS & DOORS
687 Sovereign Rd London, ON, N5V 4K8
(519) 451-0508
Lindsay McGhie
lindsay.mcghie@centennialwindows.com
centennialwindows.com
CENTRA WINDOWS
Langley, BC
Jeff Clarke
jclarke@centra.ca
CITY OF NANAIMO
411 Dunsmuir Street Nanaimo, BC, V9R 0E4
Matt McMaster
Matt.McMaster@nanaimo.ca
CITY OF RICHMOND
6911 No. 3 Road Richmond, BC, V6Y 2C1
(604) 276-4113
Shilin Sun
SSun@richmond.ca
CITY OF VANCOUVER
Brad Marsh
brad.marsh@vancouver.ca
CITY OF VANCOUVER
Scott Williams
Scott.B.Williams@gov.bc.ca
CLEARREX INC.
125 Adesso Drive Concord, ON, L4K 3C3
(416) 669-0747
Saranjan Mahadevan
saranjan@clearrex.com
CLEARVIEW INDUSTRIES LTD.
45 Fenmar Dr. Toronto, ON, M9L 1M1
(416) 745-6666
Tom Marsala
tmarsala@clearview.on.ca
clearview.on.ca/
COLOUR ALLIANCE INC.
8 - 60 Healey Rd Bolton, ON, L7E 5A6
(905) 857-8072
James Martin
james@colouralliance.ca
colouralliance.ca
COMPETITION GLASS COMPANY LTD.
1850 Springfield Rd Kelowna, BC, V1Y 5V6
(250) 860-7155
Invoicing Accounts Payable
invoice@compglass.com
compglass.com/
MEMBERDIRECTORY
COMPONEX
10 Westcreek Drive, Unit 15
Woodbridge, ON, L4L 9R5
(647) 367-0006
Maxim Zolotarev
info@componex.ca
componex.ca
CONSTRUCTIVE HOME SOLUTIONS
INC. DBA BUILDING IT RIGHT
1039 Parana Drive
Port Coquitlam, BC, V3C 6P8
(604) 464-0596
Murray Frank
murray@buildingitright.com
buildingitright.com/index.html
CONTINENTAL / KONRAD HORNSCHUCH AG
Salinenstrasse 1 Weissbach, Germany74679
+1 540 550 4596
Marco Patermann
marco.patermann@marcorp.global
skai.com/en/exterior/
CORNERSTONE BUILDING BRANDS
7140-40th Street S.E.
Calgary, AB, T2C 2B6
(403) 863-0473
Dave Goldsmith
Dave.Goldsmith@cornerstone-bb.com
cornerstonebuildingbrands.com/
COSSINS WINDOWS LTD.
2908-19th Street NE
Calgary, AB, T2E 7B1
(403) 291-3960
Brad Cossins
brad@cossins.com
cossinswindowsanddoors.com/
CSA GROUP
Ken Phu
ken.phu@csagroup.org
DAN DARCY & ASSOCIATES INC.
46 Diana Grace Avenue
Dartmouth, NS, B2W 6A2
(902) 462-6114
Dan Darcy
dan@darcyasscs.ca
DASHWOOD INDUSTRIES INC.
28648 Centre Rd
Strathroy, ON, N7G 3H6
(519) 228-6624
Dennis Foran
dennis.foran@dashwood.com
dashwood.com/
DAYSIDE WINDOWS & DOORS
441 Henry Street, Unit 2
Brantford, ON, N3S 7V6
(519) 759-5222
Sarah deBoer
sarah.deboer@daysidewindows.com
dayside.ca/
DECEUNINCK NORTH AMERICA
351 N Garver Rd
Monroe, OH,45050
(513) 393-5633
David Pirwitz
David.Pirwitz@deceuninck.com
DEL WINDOWS & DOORS
944 South Service Road
Stoney Creek, ON, L8E 6A2
(905) 561-4335
Edward Bremer
ebremer@delwd.ca
delwd.ca/
DELTA BALANCE SYSTEM
1673 Rue Cunard
Laval, QC, H7S 2B4
(514) 887-1352
Neeman Malek
neeman@delta-balance.com
DEPARTMENT OF FOREIGN AFFAIRS
Ottawa, ON
Mir Ali
mir.ali@international.gc.ca
DISTRICT OF OAK BAY
2167 Oak Bay Ave
Victoria, BC, V8R 1G2
Heather Stewart
hstewart@oakbay.ca
DISTRICT OF WEST VANCOUVER
BC
(604) 925-7095
Sima Cheema
scheema@westvancouver.ca
DOORCOM
285 Vaughan Valley Blvd.
Woodbridge, ON, L4H 3B5
(905) 850-5352
Daniel Sardella
daniel@wintek.ca
doorcom.ca
DOORSMITH (A DIVISION OF CANSAVE)
411 Bayview Drive
Barrie, ON, L4N 8Y2
(800) 461-5411
Ryan Eccleshall
ryane@cansave.ca
doorsmith.ca/
DORPLEX INDUSTRIES LTD.
100 Norfinch Drive
Toronto, ON, M3N 1X1
(416) 744-3667
Paul Moseley
paul@dorplex.com
dorplex.com
DOW
NY
Scott Waechter
scott.waechter@dow.com
DURABUILT WINDOWS & DOORS INC.
10920 178 Street NW
Edmonton, AB, T5S 1R7
(780) 577-2004
Patrick Kiernan
patrickk@durabuiltwindows.com
durabuiltwindows.com
DUSCO DOORS
11825 Av. J.-J.-Joubert
Montréal, QC, H1E 7J5
(877) 290-0941
Lorne Dubrofsky
lorne@duscogroup.com
DUXTON WINDOWS & DOORS
45 Higgins Avenue
Winnipeg, MB, R3B 0A8
(204) 339-6456
Al Dueck
apdueck@duxtonwindows.com duxtonwindows.com/
EBSA LIMITED
Richard McAlpine
richard@ebsacanada.ca
ECOTECH WINDOWS & DOORS
7-34 Futurity Gate
Concord, ON, L4K 1S6
(888) 880-6827
Mark Ginzburg
mark@ecotechwindows.ca
EDISON ENGINEERS INC.
ON
Matt Charbonneau
mcharbonneau@edisonengineers.ca
EFFICIENCY MANITOBA
MB
Rob Spewak
rob.spewak@efficiencymb.ca
efficiencymb.ca
EITEL KIRSTEIN CONTRACTING
Admin
admin@eitelkirsteincontracting.ca
ELEMENT MATERIALS TECHNOLOGY
475 Speers Rd
Oakville, ON, L6L 2X9
(905) 822-4111
Luiz Rios
luiz.rios@element.com
element.com/
ELTON MANUFACTURING
8120 Lawson Road, Milton,ON, L9T 5C1
(905) 876-1290
John Wolak
sales@eltonmanufacturing.com
eltonmanufacturing.com/
EMBALLAGES LM PACKAGING INC.
25, rue de l’Étang
St-François-de-la-rivière-du-sud, QC, G0R 3A0
Jonathan Gendron
jonathan.gendron@emballageslm.com
MEMBERDIRECTORY
FIELDSTONE WINDOWS & DOORS LTD.
4160 19th Avenue
Markham, ON, L6C 1M2
(416) 533-0999
Douglas Tremblay
doug@fieldstonewindows.com
fieldstonewindows.com/
FINISHING TRADES INSTITUTE OF BC
12277 Industrial Road
Surrey, BC, V3V 3S1
(604) 580-3112
Olmo Hernandez
ohernandez@ftibc.ca
ftibc.ca
FISHBURN SHERIDAN & ASSOCIATES LTD.
201-11 Hines Road
Kanata, ON, K2K 2X1
(613) 831-7293
Mohammed Sabra
mohammed@fsaeng.com
FOLDING SLIDING DOORS CANADA LTD
105-1155 St. Paul Street
Kelowna, BC, V1Y 2C6
(250) 448-6418
Branden Hoult
branden@foldingslidingdoors.ca
foldingslidingdoors.ca/
FORIMPEX
200-D Rue Ste Christine
Saint-Joseph-de-Beauce, QC, G0S 2V0
Mario Levesque
Mario.Levesque@forimpex.ca
FRANK
248 Bowes Rd
Concord, ON, L4K 1J9
(905) 660-5021
Marco Greco
marcog@frankwd.com
FUSION GLASS GROUP
Yama Noori
info@fusionglassgroup.com
GARIBALDI GLASS INDUSTRIES INC.
Burnaby, BC
(604) 420-4527
Carey Mobius
michelles@garibaldiglass.com
garibaldiglass.com
GEALAN
Germany
Paulius Aleksejevas
paleksejevas@gealan.lt
GEM WINDOWS AND DOORS
1590 The Queensway
Etobicoke, ON, M8Z 1V1
Vito Ferrone
vito@gemgroupbp.com
GEORGIAN BAY WINDOW & DOOR LTD.
1189 Sideroad 20
Allenford, ON, N0H 1A0
(519) 934-2690
Curtis Hansler
curtis@gbwd.ca
GIDEON WINDOWS INC.
3392 Wonderland Road S, Unit N London, ON, N6L 1J9
Alex Dudarenka
alex@gideonwindows.com
GLASS CANADA
330 Exeter Road
London, ON, N6L 1A3
(519) 642-4100
John Pawley
john.pawley@glasscanada.ca
GLOBAL WINDOWS & DOORS
128 Industrial Park St., PO Box 2823
Richibucto, NB, E4W 4A4
(506) 523-4900
Allan Doyle
allan@globalwindows.ca
globalwindows.ca/
GOLDEN WINDOWS LTD.
888 Guelph Street
Kitchener, ON, N2H 5Z6
(519) 579-3810
Tarek Elewa
telewa@goldenwindows.com
goldenwindows.com/
GOVERNMENT OF NEW BRUNSWICK
460 Two Nations Crossing Fredericton, NB, E3C 1E7
(506) 453-8915
Timothy Scammell
Timothy.Scammell@gnb.ca
GRAF INDUSTRIES INC.
5-6750 Langstaff Rd
Vaughan, ON, L4H 5K2
(416) 931-5265
Giacomo Zotta
g.zotta@grafindustries.com
grafindustriesinc.com
GREENFOX WINDOWS & DOORS
18528 111 Avenue NW Edmonton, AB, T5S 2V4
(780) 437-1151
Pavlo Bezko
Pavlo@greenfoxwindows.ca
greenfoxwindows.ca/
GREENLITE GLASS SYSTEMS INC.
2414 St Johns St #200
Port Moody, BC, V3H 2B1
Jeremy Nightingale
jeremy@greenliteglass.com
GTA ARCHITECTURAL SALES INC.
Etobicoke, ON
Matt Misra
matt.misra@ftg-group.ca
GUARDIAN GLASS
27413 55 Ave
Langley, BC, V4W 3Y1
(604) 607-4500
Geoff Shellard
geoff.shellard@guardian.com
H.B. FULLER
1200 Willow Lake Blvd.
St. Paul, MN,55110
(833) 672-1482
Michael Speicher
NA-Glass@hbfuller.com
HAFFNER MACHINERY
6630 Macdonald
Hampstead, QC, H3X 2X4
Stephen Kucer
stephen.kucer@haffnerna.us
haffnerna.us
HANGZHOU WINTEK BUILDING PRODUCTS CO.
Shengao Xixi Mingzuo 2-703, Quiqiao Road, Yuhang District
Hangzhou, China,311121
Ten Chen
sales1@wintekco.com
wintekco.com
HARTUNG GLASS CANADA
7344 Winston Street
Burnaby, BC, V5A 2G9
Taslim Ishani
tishani@hartung-glass.com
HEGLA
HEGLA GmbH & Co. KG, Industriestr. 21 Beverungen, Germany,37688
Thomas Bechill
thomas.bechill@heglaus.com
heglaus.com
HERR WINDOW & DOOR O/A HERR VENTURES INC
Edmonton, AB
Office
office@herrv.ca
HI-TECH ENERGY WINDOWS
1530 Erin St. Winnipeg, MB, R3E 2T1
Sean Kapusta
skapusta@hitechwindows.ca
HOMEFLASH INC.
290141 - 48 Street East Foothills, AB, T1S 3S1
(403) 938-6100
Richard Mclauchlan
info@homeflash.com
homeflash.com/
HURON WINDOW CORPORATION
345 Mountain St. South Morden, MB, R6M 1J5
(204) 822-6343
Brodie Fehr
brodief@huronwin.com
huronwin.com
IGE GLASS TECHNOLOGIES INC.
2875 Jupiter Park Dr., Suite 100 FL,33458
Heinz Wiedmayer
heinz@igesolutions.com
IGEsolutions.com
INKSTER PARK MILLWORK LTD.
1512 Church Ave. Winnipeg, MB, R2X 1G6
Gary Glowa
gglowa@inksterpark.ca
INLINE FIBERGLASS LTD
30 Constellation Court
Toronto, ON, M9W 1K1
(416) 679-1171
Bernard Rokicki
brokicki@inlinefiberglass.com
inlinefiberglass.com/
INNOTECH WINDOWS + DOORS
25452 52 Avenue
Langley, BC, V4W 4B2
(604) 854-1111
Jessica Owen
jessica.owen@innotech-windows.com