WHAT’S UP WITH WOODBRIDGE?
How a small Ontario town became a window manufacturing Mecca.
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Fenestration Review 2018
Vol. 7 • Issue 1
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There are different ways to launch a rebate program and they aren’t all good. 6
INDUSTRY NEWS
Screenco buys Promax, GreenON bursts into Ontario, NAFS-17 released, Lewin back at Gem...
ESPRESSO AND WINDOWS
Long-time window-makers tell us why Woodbridge is what it is.
A report from Fenestra Advantage, a new industry event.
A successful WinDoor lays the foundation for more education value for members. by Lisa Bergeron
18 INTO THE BREACH Companies need to build a wall around information systems or risk major losses.
THAT’S RICH Don’t just go to the showmake it work for you! by Rich Porayko
Regulatory dos and don’ts
by Patrick Flannery
Approaches to energy efficiency a study in contrasts.
Big attempts are underway in Canada right now to do nothing less than change the way we build and buy windows. Ontario launched its GreenON rebate program in December, with approximately the same results as a North Korean missile test. It caught (almost) everyone by surprise; generated jubilation in some, anger and alarm in others; cost a lot of money the cash-strapped state can’t afford; and has so far completely failed to hit its target, though the attempt may set the stage for future success.
Then there’s the national initiative by Natural Resources Canada to transform the market through the Pan-Canadian Framework on Clean Growth and Climate Change. This is the plan Debbie Scharf has been championing across the industry since early 2017 that aims to have all Canadian homes Net Zero-ready by 2030. You can read our report on NRCan’s latest consultation meeting on page nine.
There are other plans moving forward across the country, but I want to focus on these last two as they provide some guidance as to how to move industry transformation programs forward effectively and how not to.
As GreenON’s senior manager, Evelyn Lunhild, heard loud and clear at the NRCan meeting, many Ontario fabricators, contractors and dealers are not happy with the way the rebate program was rolled out. The incentives are great: $500 per hole up to a maximum of $5,000 per project when homeowners install Energy Star Zone 3 Most Efficient windows. But the process leading up to the launch was shrouded in secrecy, known only to a few industry individuals invited to participate. When the province started running radio ads in mid-December announcing the rebates to
the general public, dealers started getting calls asking about the rebate and having no idea what the caller was talking about. In some cases the customer wanted to cancel existing orders so as to re-order and get the rebate. GreenON certainly did the right thing in specifying an installation standard, since the efficiency benefits of high-performance windows are mooted by a bad installation. And WindowWise was the only choice as the only nationally recognized standard for installers in Canada. But of course there was no way that SAWDAC could immediately certify every uncertified installer in the province, so a sizable bottleneck was created. Then there are the concerns over the sometimes conflicting specifications for qualifying windows and the seemingly irrelevant requirements that appear to have been imported into the appendices by cutand-paste. Overall, it comes across as a rush job dreamed up to drive good feelings in homeowners. I certainly don’t want to look a $300 million gift to Ontario’s fenestration industry in the mouth. But as of mid-February, the rebate program had only received 60 applications for rebates.
Contrast the long and careful program NRCan has embarked on. I was flattered to be invited to the Ottawa meeting on Feb. 6, and impressed by the depth of technical knowledge of the NRCan staff in the room as well as the deep cross-section of the industry represented by the window and door company owners and managers there. Fenestration Canada was included in a leading role, as is appropriate for Canada’s national voice for the sector. There’s no question NRCan is doing everything in its power to extract the information it needs from us to give its ambitious agenda the best chance for success.
Strengthen your business through a powerful network, resources, information and education that enables you to be more competitive and successful.
Have a voice and a seat at the table to address key issues and regulations that impact the fenestration industry.
Engage and benefit from valuable connections regionally and nationally and member-only resources and opportunities.
Whether you are a small fabrications shop or a multinational manufacturer, industry supplier or regulator, your organization needs to be a part of this dynamic association.
Premier Corporate Sponsor:
Screenco buys Promax
Screenco Manufacturing has announced the acquisition of Groupe Promax. Promax is a leading manufacturer of patio door screen products located in Quebec City. T his acquisition allows Screenco to cover the entire span of N orth America f rom east to west. With added production capacities, diverse product offerings and advanced manufacturing technologies, Screenco now has the ability to better service the North American fenestration industry. Founded in 1979, Screenco is one of Canada’s leading manufacturers of window and door screen products. Located in Quebec City, Groupe Promax is a leading manufacturer of fabricated patio door screens. Screenco has locations in Calgary and Sheboygan, Wis., with headquarters in Vaughan, Ont.
Screenco plans to retain Promax’s strong brand identity under the name Promax, a Screenco division. Promax customers will notice no change to service or communication channels.
“Promax’s strength in the patio door screen market compliments our existing product offerings to our customers,” said Jennifer Small, Screenco president and CEO. “We are now able to service all of North America from coast to coast and we are very proud to have the Promax team as part of the Screenco family.”
New faces at Van Isle Windows
Van Isle Windows, a Victoria-based fenestration fabricator and contractor, has announced new positions for two members of its team. Chris Lamothe is Van Isle’s new sales manager and Terry Benjamin is production manager.
Benjamin joined Van Isle in 2005 and has worked his way up through advancing levels of responsibility. As production manager he will be tasked with ensuring on-time delivery of high-quality, locally manufactured windows and doors. He also plans to build and maintain Van Isle’s shop culture of 100 per cent safety, quality and continuous improvement. Benjamin has been in the industry for 12 years with experience in production and installations. In 2012, he took a hiatus from Van Isle to pursue a glazing apprenticeship and achieved his Red Seal certification. He returned to the company late last year.
“I’m excited to be back with Van Isle working with a great team focusing on building a better product to exceed our customers’ expectations,” Benjamin said.
“I am pleased to have Terry back with Van Isle Windows,” said Linda Gourlay, general manager. “He’s focused and forwardthinking. He’s a doer and a person I can count on. He’s been instrumental in updating our factory floor and improving work flow with an impact on lead times in his departments. I am impressed with his ability to get tasks done effectively and pushing ahead for the benefit of our customers, employees and
company. I truly appreciate that what he says he will do, he does. Lamothe has been with Van Isle since 2009. In his new role he is managing 10 sales consultants working out of three offices across Vancouver Island. His responsibilities include print, TV, web and social marketing, as well as developing new programs and offerings for the company. “The last couple years, here at Van Isle Windows, have seen some major growth and it is pushing us to stretch the boundaries and expand our vision for what we can offer our customer base,” said Lamothe. “I am excited to be a part of that growth and to see what we can accomplish in the future.”
Daniel Royer of Promax and Jennifer Small of Screenco shake on it.
Chris Lamothe (left) and Terry Benjamin
SAWDAC Newsletter
84 Adam Street, Cambridge, ON N3C 2K6
GREENON UPDATE
The best place to start this newsletter would be the new Green Ontario rebate program. The window industry was shaken up on Dec. 13 with the announcement of the GreenOn rebate program that pretty much everyone in Ontario knows about now. The mandate around the program is outlined in their mission statement: “The Green Ontario Fund is a not-for-profit provincial agency that invests proceeds from Ontario’s carbon market into climate actions that help people and businesses reduce greenhouse gas emissions and use cleaner technology to power their homes and workplaces.”
Through this mission statement GreenOn hopes to stimulate the development of the window industry by demanding a higher standard on window products being installed and how they are being installed. GreenOn realises they need the trades to help reduce greenhouse gas (GHG) emissions from our homes, from the production of windows through proper installation methods. To help with this, GreenOn has teamed up with SAWDAC’s Window Wise program. Our Window Wise program is the gold standard that
2014
consumers and government want to make sure the Energy Star Most Efficient windows being installed are installed properly to help reduce GHG targets set out by the provincial and federal government. For more details on the full program please check out our new website at sawdac. com and also greenon.ca . With all this activity in our industry our office has become a beehive of activity with manufacturers, dealers and installers looking for information on how Window Wise can help them to get aligned with the program. While it has been like being in a hurricane, we have been on the hiring train and have hired Sabrina Amaral at the
office to help Ronda and myself plow through all of the administration of the program. Ronda and Sabrina have stepped up to help our membership get the answers they need and to help them stickhandle through some obstacles as fast as they can. On the other side of the program, our training team consisting of Mike Miski, Greg Schirk, Doug Beingessner and our newest addition, George Hughes, have traveled all over the province from Fort Frances to Ottawa to Niagara to Windsor and all points in between to satisfy the demand for everyone’s training needs. If you are looking for training dates please check our website or email me at jason@sawdac.com.
GOLF REMINDER
As a reminder we will be having our golf tournament in mid-June once again. It always promises to be a fun day, rain or shine. Seems to have been more rain the past couple of years, though.
FOR
MORE INFORMATION
Well that’s a wrap on some of the happenings at the Sawdac office. If you have any questions about Sawdac or Window Wise please check out our website as we update information there all the time as well as on our Facebook page. If you need info on the rebate program please check out their site at greenon.ca or email them at info@greenon.ca.
PRESIDENT Fred Hamilton EXECUTIVE-DIRECTOR Jason Neal OFFICE MANAGER Ronda Mitchell
Improvements; fourth from left, Chris George from Douglas Window and Doors. They are listening to Minister of the Environment and Climate Change, Chris Ballard, while he spoke of the virtues of the program.
NAFS-17 released
The 2017 edition of AAMA/WDMA/CSA 101/I.S.2/ A440, NAFS — North American Fenestration Standard/ Specification for windows, doors, and skylights (NAFS) has received final approval and is now available. This standard is the result of a multi-year effort by the American Architectural Manufacturers Association, the Canadian Standards Association (CSA) and the Window and Door Manufacturers Association (WDMA). The updated 2017 standard replaces the 2011 edition of the joint standard. The 2011 NAFS standard is already referenced in the 2015 editions of the International Building Code and International Residential Code, with the new standard to be included in the 2018 editions of these codes. The new standard is being proposed to replace the 2011 edition in the National Building Code of Canada when it is updated.
The Joint Document Management Group, comprised of representatives from all three associations, stresses the importance of NAFS-17. “The newest version of NAFS includes three more operator types than the previous edition: folding door systems, parallel opening windows and top turn reversible windows. With these products becoming more prevalent in the industry, it is important that the updated document provide guidance on their testing,” said Steve Fronek, vice-president of design engineering for Wausau Window and Wall Systems, who served as AAMA’s JDMG co-chair.
“The 2017 version of NAFS is the latest product of the ongoing effort to harmonize standards in North America. This effort started over 20 years ago and is evidence of the fenestration industry’s desire to
offer our customers a single, unified performance specification across borders. As someone who is a strong advocate for industry collaboration, I am very appreciative of the efforts, diligence and cooperation from all three associations. Everyone involved has worked hard to reach this point and remains committed to continued improvement in future editions,” stated Joe Hayden, principal engineer for Pella Windows and Doors, who served as WDMA’s JDMG co-chair.
The 2017 standard represents significant steps toward achieving seamless trade across the U.S./Canadian border for fenestration industry manufacturers. A Canadian Supplement to the standard has been created by the CSA A440 Technical Committee to address those few Canadaonly items not included within the new NAFS standard. Greg Hildebrand, head of the façade engineering group at Exp Services, who served as CSA’s JDMG co-chair, notes, “The 2017 version of NAFS provides further harmonization and a comprehensive set of guidelines for a broader spectrum of fenestration products. The document also separates commentary from requirements to allow the reader to see that information only in sections that are relevant to their questions. This makes the document less cumbersome for the average user. In conjunction with the Canadian Supplement to NAFS, Canadian users benefit by having a more complete, application specific means of selecting the right products for the job.”
Copies of NAFS-17 are available for online purchasing from the AAMA, the CSA or the WDMA.
Ontario launches massive rebate program
The Ontario government has announced a rebate program enabling homeowners to receive up to $500 per window to a maximum of $5,000 per project when they install Energy Star Zone 3 Most Efficient-certified windows from a list of approved dealers. The program is offered through the Green Ontario Fund, an agency set up to promote energy-efficient construction and renovations.
“I’m ecstatic that our Window Wise dealers are able to be part of this fantastic program,” said Jason Neal, SAWDAC executive director. “It reinforces our message that we’ve been saying for years about the importance and validity of the Window Wise installation process. It’s a win-win-win for consumers, Window Wise dealers and Ontario because it reduces the carbon footprint of our industry.”
Here are the criteria for contractors to register for the program, according to the Green Ontario Fund website:
• An H ST registration number and either a master business license or articles of incorporation valid for at least two years
• $2 million in liability insurance
• $1 million in automotive insurance
• A letter of clearance from the WSIB (Not required for sole proprietor)
• Evidence of current certification by Window Wise
Initial reaction to the program from industry has been mixed. Fenestration Review circulated an online survey to gauge the early impact (visit fenestrationreview.com to see the full survey results). While over 80 per cent of respondents said the GreenON program drove more inquiries and over 54 per cent said those inquiries became more business, many complaints were registered in the comments about the difficulty reaching the GreenON program for answers to questions.
ENERGI INTRODUCES NEW CEO
OpenGate Capital has announced in a joint statement with its portfolio company, Energi Fenestration Solutions (a Woodbridge, Ont.,-headquartered manufacturer of rigid and cellular vinyl window profiles and patio doors and other extruded vinyl products) that Energi has appointed Christopher Koscho as CEO. Koscho is a results-oriented operating executive with a solid background in global operations management and a demonstrated track record in operational excellence and strategy that has led to improved customer experiences and business growth. Koscho was previously with HC Companies as president and CEO. Prior to HC Companies, Koscho held senior operations positions with Myers Industries, Veyance Technologies and Goodyear Tire and Rubber.
“We are excited to have Koscho join Energi as our new CEO,” said Desmond Nugent, managing director at OpenGate Capital responsible for the operations of the firm’s North American investments. “Chris’s track record of energizing teams, driving operational excellence and creating value makes him an ideal fit. We are confident he will continue the growth and innovation at Energi.”
“Energi has a well-established platform to build upon and grow,” said Koscho. “I am thrilled to join the team and work to further strengthen Energi’s product and services while maintaining our position as a leader in the North American vinyl extrusion industry.”
OpenGate Capital acquired Energi in 2016 through the firm’s first institutional fund, which also holds Mersive Technologies, Hufcor, EverZinc, Alfatherm, Bios and Materiaux and Power Partners in its global investment portfolio.
LEWIN’S A GEM
Phil Lewin started back at Gem Windows and Doors in January following 17 years in other roles. His new title is sales and marketing manager, where he’s tasked to increase Gem’s penetration in the architectural and other related markets for high-end building envelope products.
Lewin has been in the Canadian window industry since 1984, quickly gravitating to providing technical marketing support service to staff and customers. His most recent position was vice-president of technical marketing for Vinyl Window Designs. Lewin has an MBA from Schulich at York University.
“Gem and I maintained a close relationship for over
ALL WEATHER SELLS ONTARIO MANUFACTURING OPERATIONS
All Weather Windows has announced it concluded the sale of its Ontario operations and most of its assets to Ventana Windows and Doors on January 31. The Edmonton-based fabricator described the move as a strategic repositioning to focus on its commercial architectural activities, which have seen strong growth over the last year. All Wealther says the new ownership group will take great care of its existing Ontario team members and thanks them for their hard work and commitment to All Weather Windows. The company also thanked all of its partners for their valued support over the years saying the relationships have been important to them.
25 years and I look forward to working on promoting the quality products such as folding doors, stacking door, wall-size lift-and-slide patio doors and seven different lines of windows, including ones that are ideal for use with the new GreenON rebate program,” Lewin commented. “Gem allows me a great degree of independence and flexibility to achieve our goals.”
“Our staff, as well as myself, are thrilled to have Phil back here after 17 years,” said Spiros Christopoulos, an owner and general manager of Gem. “He brings a unique technical expertise that makes us stronger and better able to serve our customers.”
COVER STORY
ESPRESSO AND WINDOWS
Most windows made in Canada come from Woodbridge. Why?
Tby JACK KOHANE
o hear Frank Bruno tell it, there may be no more fitting place to found a fenestration operation than Woodbridge, Ont. He was a mere 16 years old when he joined Everlast Aluminum, a small aluminum shop, back in 1961. Over the next six decades, the company not only changed its name to the Everlast Group, but also changed its location, from cramped quarters in midtown Toronto to a cavernous 45,000-square-foot facility in Woodbridge.
“This has long been the place to go for those in the window and door business, although there wasn’t much around us here in the 1960s,” he recalls with a chuckle. Back then, Woodbridge was little more than a sleepy little rural community in the rolling countryside north of the big city. “But we knew even then that this was where we must set down our roots and grow.”
Today Everlast is still run by the Bruno family. Frank is still involved, but his business-savvy sons, Mike and Johnny, oversee the whole operation day-to-day, producing custom windows and doors for the new residential and commercial replacement markets. The Brunos remain firm in their fealty to Woodbridge as their home base.
“It’s where our suppliers are and where our customers have ready access to us,” states Mike. He’s referring to Woodbridge’s critical central location. One of six large hamlets within the city of Vaughan, north of Toronto, Woodbridge (one of the region’s biggest bedroom communities) is linked to the Greater Toronto Area (GTA) by the major provincial highway systems: 400, 407 and 427 and close proximity to Pearson International Airport. “We’re sitting on the doorstep of a huge market that just keeps on growing. There’s no sound business reason to move anywhere else,” he affirms.
Woodbridge also boasts the birthplace of Royal Group Technologies, long one of the largest
plastic building-products companies in North America, and founded by the legendary De Zen family. Because Royal was among the few elites in the GTA for sourcing plastic extrusion products for the burgeoning new building industry in Ontario from the 1960s onward, Woodbridge organically became the province’s hub for the window-and-door manufacturing sector, luring such titans of fenestration as Jeld-Wen, Atis Group, Performance Windows and Doors, Euro Vinyl Windows and Doors and Trimbo Window Manufacturing. The ever-entrepreneurial De Zens also started up a new company, the Vision Group, making products like windows, doors, fencing and decking in its state-of-the art plants sited in Woodbridge. “Like us, Royal started small, but became a powerhouse that attracted window and door manufacturers like moths to a flame,” adds Mike. “We helped create a city here.”
A relative newcomer to Woodbridge, T.C. Insulating (TCI) Glass is a leading manufacturer of double- or triple-glazed sealed units for the commercial and residential sectors. Founded in 1988 by Claude Levesque, the company was from the outset composed primarily with mostly family and other close ties to the glass industry for which Claude himself had worked for 20 years. TCI started in a 12,000-square-foot building in North York and grew quickly. In 1993, the
too,” says Domenic. A feature that makes this area so unique is its thriving Italian-Canadian community, one of the largest in the country, that has drawn many here since the 1960s. They were and are the Woodbridge big boys – the builders, suppliers, and dealers. “Everyone knows everyone else in our business. Our philosophy has always been why work against each other, when we can all work better together?” He points to the fact that if he’s unexpectedly short on materials, he can call on others to help out in a clinch. “I can go down the road to get what I need. We talk to each other, often meeting over
VAUGHAN/WOODBRIDGE – BY THE NUMBERS
The city of Vaughan (pop. 320,000 in 2015) comprises six major communities: Woodbridge (pop. 101,000 in 2006), Vaughan Metropolitan Centre, Maple, Thornhill, Concord and Kleinburg.
Vaughan ranks amongst the top municipalities in Canada in terms of construction activity, totalling almost $2 billion in 2017.
Manufacturing is the largest economic sector, accounting for 23 per cent of all jobs followed by construction (13 per
espresso at the local Italian bakery and restaurants. I call this ‘respectful competition’ and it’s worked out well for us all.”
Christopher Meiorin, president of Euro Vinyl, which produces casement, awning, fixed, hung, slider and tilt-turn vinyl window systems as well as tilt-turn doors and patio doors, says he has a very personal affinity for Woodbridge. “I grew up here; I have embraced this town my whole life,” he says with a smile, speaking from his 35,000-square-foot facility. So back in 1986, with ample options to pick plum locations to build Euro Vinyl, he notes that, “Woodbridge was my natural choice. I’ve always believed that this is the place to be.”
Euro Vinyl’s market is high-end residential replacement in southern Ontario and its channel is a network of window and door dealers. Golf clubhouses have been a lucrative sideline for Euro Vinyl. Though he doesn’t golf, he has successfully leveraged a relationship with an architect into clubhouse projects all over Ontario and into the U.S. as far south as North Carolina. Due to Woodbridge’s enviable central locale, linking up to key transportation corridors across the province and into the northern U.S., including a few short kilometers drive to Pearson International Airport, Meiorin believes his company is geographically well-positioned to reach ever more far-flung projects.
Culture and coffee are the warp and weft of Woodbridge. From the get-go, Meiorin understood that, but it was only later that he got to know his place in it. “It is true – the density of window and door manufacturers in this one area exceeds that of anywhere else in North America. One of my first realizations was that being a tea drinker wasn’t going to cut it anymore. This Italian-rich area is fuelled by a high-octane juice that they call ‘coffee,’ and it is pulled off in style.” Most shops in the area, from retail to hardware fabricators, are well equipped with various types of espresso machines. The art of business in this Oz-like area seems to include a defined coffee ritual. “It took me a while to summon the courage to try espresso out. The coffee ritual offers a great team building experience. I was hooked. From that day forward, staff and customers join in with this ritual and it’s now a defined aspect of our business.” Euro Vinyl is in business to make high quality windows and doors, and, as Meiorin sees it, “Woodbridge is the place that makes it happen.”
cent); and retail trade (12 per cent)
Fastest job growth is in the manufacturing sector –Vaughan is the fourth largest industrial real estate market after Toronto, Mississauga and Brampton.
Number of businesses (2016): 11, 370
Number of jobs (2016): 208,827
Source: City of Vaughan, Economic Development and Culture Services Department
From left to right, Larry Coros, Mike Holmes, Domenic Trimboli, Gino Fazari, Leon Desrocher and John Collin.
by Lisa Bergeron
FENESTRATION CANADA
WinDoor 2017 – a resounding success!
One could feel the vibe and excitement in the air at WinDoor 2017. From a Fenestration Canada perspective, we can honestly say that it was a resounding success. The atmosphere on the show floor was positive and exhibitors on the whole were happy with the traffic. Many thanks to the WinDoor Committee for working diligently with Zzeem to deliver an event that surpassed our expectations!
The Main Event was so appreciated by attendees that it was truly the buzz of the show the next day. Thanks to our dedicated volunteers, Fenestration Canada put on a top-notch event that we trust will become a staple of the WinDoor show when it is in in Toronto.
Our membership has grown in 2017 and once again, Fenestration Canada is going on the road. In 2016, we headed west to provide education seminars and a networking opportunity for our B.C. members. This year, we are heading east.
On April 10, we will hold our Eastern Canada Regional Event at the Crown Plaza in Moncton, N.B., where we will be addressing a plethora of topics touching today’s current challenges for fabricators as well as the challenges of tomorrow. If you are in Atlantic Canada, you need to attend this event.
Our Spring Conference, which takes place June 4 to 6, will be packed with education and networking opportunities. This year, Calgary will host the conference and our Conference Committee is working hard to make it a stellar event. This year, the theme is ‘’The Business of Fenestration.’’ We are excited about the program including a great party at the Welcome Event! As always there will be a broad range of speakers discussing real issues facing fabricators. You’ll hear
about how the legalization of cannabis will impact your business and get a crosscountry review of what’s brewing on the horizon for manufacturers. If you are a window and door fabricator and you want to have your voice heard, you need to attend.
We will end the year in 2018 with the return of WinDoor to ‘’la belle province’’ where Quebec City will host the show Dec. 3 to 5. The WinDoor Committee is rising to the challenge and we are confident that this will once again be a resounding success. With education and networking being the pillars of the show, we will be sure to feature the unique character of Quebec City in our networking events. There is nothing quite as magical as old Quebec around Christmas time. This is an exciting and important time for members. Governments are unveiling their plans to reduce greenhouse gas emissions and fenestration products are part of the solution. While they may appear at a first glance to be very lofty goals, these aspirational targets will undoubtedly make our industry more resilient and better prepared to meet the opportunities that building more efficient products will bring. Fenestration Canada is at the forefront of these discussions representing the interests of our members and the sector.
Fenestration Canada is very involved with the GreenOn window rebate program to resolve some of the technical issues with the specifications requirements. Our webinar on the subject on January 19 was attended by a record 130 people and we had outstanding participation from our members. We will continue to deliver these type of information webinars as new developments become available with these types of programs.
INDUSTRY EVENT
FENESTRA TAKES FLIGHT
The purchasing co-op explores new directions at annual gathering.
The Fenestra purchasing co-op has come a long way from its beginnings as a small group of fabricators – convened initially by Kevin Pelley of Kohltech and George Warren of Centennial Windows – getting together in 2010 to select a group of preferred suppliers. Brian Hermiston, Fenestra’s general manager, remembers when the whole group could fit around one table for the annual dinner. On Feb. 6, the Fenestra welcomed its member companies and 19 supplier partner companies to two days of networking, education and fun at the Westin hotel near Toronto airport in Mississauga, Ont.
by PATRICK FLANNERY
The event represented a significant expansion of Fenestra’s original mission to provide a stable of approved suppliers to a select group of industry buyers. No longer just about negotiating joint purchasing deals and delivering a rebate program, the group is now seeking to boost member benefits even farther with a well-organized education and networking program tying together suppliers and window and door companies from across the country. The two-night, two-day event – dubbed Fenestra Advantage – was the first of its kind for the group and on all accounts was a ringing success.
Attendees started the conference with a cocktail meet-and-greet in one of the Westin’s private rooms. The strength of the Fenestra concept was immediately evident there. Where else can you meet manufacturers from Victoria, B.C., Moncton, N.B., Montreal, Kitchener, Ont., and Whitehorse all in the course of two hours in one room?
“I’m hoping to network with our suppliers and get a better grip on who I’m dealing with on email and put a face to the name,” said Terry Benjamin, production manager for Van Isle Windows in Victoria. It was the first trip to a Fenestra event for Benjamin and sales manager, Chris Lamothe, and their objectives echoed a common theme heard everwhere: relationships.
“We’re looking for exposure to new companies
and different ideas and products,” said Cynthia Wood of Maritime Door and Window in Moncton. It was also her first time at a Fenestra event, and by the end of the two days, it was clear she’d been successful. “It was really great,” Wood exclaimed. “I think this is one of the best events I’ve been to. Will definitely want to do it again.”
It certainly wasn’t the first Fenestra event for Energi’s director of product development and technical service, Jean Marois. But what was new was the tour of Energi’s Woodbridge, Ont., extrusion plant coming up the next day. “I think it’s a must for everyone,” Marois explained. “It’s a chance for everyone from Fenestra to see our plant, our activities, our installation and how we can evolve the market with innovation and quality and process. I think everyone in our facility will get an exchange to find out what they are expecting from us and what we can do for them. Everyone here is partners with us and so this is a collaboration to find out how we can work together.”
Dana Strassburger of Strassburger Windows and Doors in Kitchener was another member who finds as much value in the Fenestra relationships as anything else. “Fenestra has given us great relationships not only with the suppliers but with the network of members as well. Events like this where we can get together
and share best practices and learn things are great, but they also let us feel like we are all on the same page.” Strassburger was looking forward to the speed-dating-style Trade Congress scheduled for the last day. “It sounds unique and it should give us the opportunity to meet absolutely every vendor.”
Day Two started with an after-breakfast bus ride to Energi Fenestration Solutions’ huge facility and national headquarters in Woodbridge. Members toured the massive plant with 69 extrusion lines each pushing out up to 600 pounds of vinyl per hour. Operations managers showed the groups the vision systems picking up the tiniest imperfections on the extrusions and marking them for removal.
After the plant tour, the group reassembled in Energi’s conference room for an afternoon of educational talks –another first for Fenestra. Energi staff explained how the company applies Lean manufacturing principles and continuous improvement to its processes. Marc Guevremont, a performance coach for a number of high-end sports teams, got members to complete a personality test and reviewed the results, telling everyone how to best manage employees showing the various personality types. One management style most definitely does not suit all. Finally, Phil Otto of Revolve, a Halifax marketing firm, talked branding and strategies for reaching Millennials in the digital age. He had lots of good advice for those who might wish to avoid a race to the price basement in their markets. After a break at the hotel the next stop was the more traditional part of a Fenestra event, the dinner. Buses braved the Gardiner expressway to take members to the sumptuous Stratus restaurant at the top of the TD towers for a delicious meal and a great view of the city at night.
The next day’s Trade Congress was really the innovative part of the event that leveraged the strength of Fenestra’s member/ supplier bonds to create a truly unique opportunity for all. The group gathered in a ballroom that had been sectioned off with curtains into separate cubicles. Members took their seats at tables in the cubicles. Suppliers took their seats across from the members. At the sound of a bell, the suppliers had 15 minutes to talk to the members. Then the bell went off and the suppliers moved to the next table.
It’s a speed-dating concept that has been applied in other places by other industries for some time, but is probably a first for the Canadian window and door sector. When most organizations try these events, they struggle with mismatches in the quality and numbers of suppliers and buyers. But Fenestra has largely pre-selected for companies who want what the people in the room have to sell. The event got rave reviews from both sides. Garret Wall of Centura Windows was enjoying the Trade Congress for sure. “I think the speed dating is great,” he enthused. “Gives you a great chance to meet everybody in one day and get a whole update on the industry in a real quick time frame. Had some fantastic conversations, learning about some new products and new services and reconnecting.” The atmosphere was only improved by Hermiston and J.F. Kogovsek, national sales and marketing manager, walking around delivering very large rebate cheques.
In an industry where new ideas can be hard to find, Fenestra is stretching out of its comfort zone. This group will be one to watch for the foreseeable future.
The evening ended later rather than sooner for some at the hotel bar.
Touring Energi gave Fenestra members an inside look at the technology that goes into their window products.
FIT & FINISH Canadasoft
Home-grown software solutions could deliver benefits.
by Chris Meiorin
Iattend trade seminars whenever and wherever available, yet, almost without fail, the question that continually arises during a break in the action is “what are you doing for software?” We are on our fourth generation of software. Our first version was a spreadsheet that gave us, on reflection, no more than a suggestion of cut sizes, with the saw operators and assemblers recalculating on the fly. Our next two implementations were both fenestration-specific, each requiring extensive back-end programming to the extent that when done, not even the vendor could decipher our programming overlay (the fact that a lot of the code was in Russian didn’t help either). Although these two versions represented a significant improvement over our first spreadsheetbased version, the level of sophistication was limited to production cut sheets, invoicing and packing slips. Nonetheless, these were still significant improvements over our earliest versions. Not having to physically write out every order and purchase order was nothing short of remarkable.
Our most recent manufacturing ERP software implementation began almost five years ago and was broken out into two distinct phases. The first phase was what we refer to as the “front end.” It processes our customer orders via an automated configurator that is hosted on-site via our enterprise-styled server and accessed via a remote desktop/terminal service. This part of the implementation was completed in less than year and allowed our customers complete access to our product catalogue, complete with product pricing and a configurator for just about every imaginable combination of window shapes, sizes and grille patterns. The second phase of this install was intentionally reserved as a separate project. The “back end” required a level of resources that, as a small company, we were not able to commit. It was a complicated process having to organize almost 10 years of archaically organized
data and wrap it up in a neat and organized package that would allow us to move forward with implementation and utilization of value-added resources. To sum things up, the “front end” was tough and the “back end” was overwhelming. I blame this difficulty, in part, to the challenge of adapting a system written for operations in a foreign country to our market.
The landscape of fenestration ERP software is undergoing rapid change. In August of 2017, WTS Paradigm (our vendor) purchased a Canadian company, 360 Innovations. This move was mirrored in the recent acquisition of Building Envelope Software Technologies of Toronto (BEST) by Germany’s PrefCo, both value-added distributors of the Spanish fenestration software company, PrefSuite. It appears Canada is becoming an in-demand destination for foreign tech talent, and, in response, a destination for foreign tech companies to invest. With the political turmoil and tough talk on immigration in the United States, Canada has become a viable option to foreign technology industry workers. At the same time, Toronto – and Canada – is emerging as a tech powerhouse in its own right, causing a sudden reversal in the long-standing trend of Canadian talent moving south.
Aside from this trend creating job opportunities for tech workers here in Canada, we as Canadian fenestration companies might be in a position to benefit. Gone, perhaps sooner than later, is our current dependence on foreign software providers, possibly opening the doors to Canadian companies developing software solutions for Canadian companies. As this industry continues to emerge and mature, this might just help to elevate Canadian window and door companies to new global levels.
Chris Meiorin is president of EuroVinyl Windows and Doors in Woodbridge, Ont.
FEATURE STORY
INTO THE BREACH
Securing company information systems need serious attention.
Breach: defined as infraction or violation of a law, obligation, tie, or standard; or a broken, ruptured, or torn condition or area.
by JACK KOHANE
Dread the darknet – the nether side of the internet. It’s out there lurking. Get pounced on and it can cripple a business. Ask Mike Bruno, president of the family-owned Everlast Group, a leading Canadian manufacturer of windows and doors. In late 2016, a malicious ransomware attack commandeered Everlast’s entire IT infrastructure. “The first sign we were hit by malware was when our IT consultant tried to log in online,” recalls Bruno. “An odd email popped up, saying that our IT network was locked down.” It was found that company files on the server were encrypted with a ransomware message demanding payment of four bitcoins (a total of $4,000 at that time) to unshackle the network. “We refused to pay,” stresses Bruno, who speaks from his 42,000-square-foot plant headquartered in Toronto. Incapacitated for business as usual, Bruno and his team struggled through the next three months, unable to access accounting files, financials and other smart-technology functions such as their sophisticated CNC machinery. “We had to outsource some of our equipment time due to the encrypted files in the programming,” he adds. Bruno opted to use a backup of his accounting software and re-create the data. Hardships included employees losing work hours due to the loss of the equipment; the unexpected extra costs to purchase and reconfigure a new internet server; and additional costs to re-install and configure a whole new sales application. “We pulled through eventually, but it was a tough challenge every day. Those ripple effects of that cyber breach could have ruined us.”
Tim Banks says it’s a sad sign of our times. “Businesses using information technology are prone to threats from ransomware and other forms of malware, and it can surely affect the existence of the business,” points out the Toronto-based senior counsel at Amazon (which supports the Amazon Web Services business). Banks explains that email phishing is a commonly used source of ransomware, and recommends that organizations should take steps to protect themselves from such attacks.
“It’s advisable to not open emails received from suspicious sources,” Banks cautions. By opening such mails and downloading the attachments, ransomware can quickly gain entry and encrypt company files. “It is always better to not open such emails rather than being a victim to a dangerous IT attack.”
Another enterprise imperative today is to keep network systems updated with the latest IT security features that are important for all business applications. Hackers can easily affect operating systems with outdated software, so it’s important to download the latest Windows updates as well as a reliable anti-virus suite.
“Hackers prefer trading in bitcoins as the transactions are completely anonymous,” notes Banks. “The source of payment cannot be identified easily.” He points out that hackers are becoming smarter day by day. “File backup helps avoid such attacks. This will prevent any kind of future threats and loss of information.”
Organizations should back up their files by opting for direct-to-cloud solutions. It enables multiple controls and helps them to run
numerous scans on their third parties, which can ensure data safety, security and easy recoverability.
“A good practice to safeguard against a cyber attack is to implement cyber security awareness programs and train employees regularly, so employees become aware of the latest hacking tricks and methods,” says Banks. “Organizations should prioritize educating themselves with the latest IT techniques so as to not fall victims to such attacks.” As well, before a breach occurs, Banks encourages managers to craft an action plan in advance. First, think about how to communicate the news of a breach. “Employees, customers and stakeholders need to know,” he says. Describe why and how the incident took place, and how it will be prevented in the future. The plan should guide the organization’s security policy and other best practices, such as password security, to prevent future incidents. Next, document everything you did, as well as everything you learned to help you avoid the same issue in the future.
Under federal law, Canadian companies must immediately report system breaches, what information was lost and how the attacker gained access. The information is to be reported to
the Office of the Privacy Commissioner of Canada, who will decide whether it needs to be released publicly, or if that information can be used to alert other businesses to the hackers’ tactics. Organizations that fail to report data breaches to the privacy commissioner’s office, or fail to keep records of prior incursions, could face fines of as much as $100,000.
To help safeguard a company’s IT assets, beyond the standard anti-virus, anti-malware and firewall software, selecting cybersecurity insurance can mitigate against the potentially staggering costs of a cyber attack. And the time to select may be now. According to a recent news release issued by Aon, a leading global risk solutions firm, it’s predicted that in 2018 companies (small, medium and large) will have heightened cyber exposure due to a convergence of several trends, including companies’ increasing reliance on technology, regulators’ intensified focus on protecting consumer data and the rising value of non-physical assets.
“Given that Canada is one of the most wired countries in the world, cybersecurity insurance makes sound business sense,” enthuses Imran Ahmad, a partner in the Toronto law office of Miller Thomson who leads the firm’s national
cybersecurity, technology and privacy law practice. “The internet of things today makes companies relatively easy to break into, where not even techsavvy companies like Yahoo, Verizon or Ebay are immune to cybercrime. Cybersecurity insurance is hugely important today.”
Ahmad notes that cybersecurity insurance can not only cover the costs of the legal aspects after a security breach has occurred, it can also cover the costs of reputational injury, litigation defence costs and regulatory penalties, income lost due to business interruption and crisis management, including forensics and public relations.
Says Ahmad, “Insurance coverage is designed to encourage actions by policyholders to reduce their risk of loss from cyber attacks, so cyber insurance encourages increased investments in protection from attacks.”
Everlast’s new state-of-the art cybersecurity systems are designed to snare problems at the doorstep. The company has trained its staff to recognize when not to open incoming suspicious emails. The proper cyber insurance has been put in place, and a reputable server now ensures company data is as safe as possible. “As of now, everything is good,” says Bruno.
Cyber attacks using malware can cripple your systems for months. But there are steps you can take both to protect your systems and mitigate the damage if a hacker gets through.
A & D PREVOST
305 12e avenue Richelieu, Richelieu, QC, J3L 3T2
Tel: (450) 658-8771
Contact: Claude Cardin
Email: ccardin@prevost-architectural.com www.adprevost.ca
AABEN WINDOWS AND DOORS LTD.
700 Progress Ave, Kingston, ON, K7M 4W9
Tel: (613) 384-3163
Contact: Michael Braby
Email: michael.braby@aaben.com www.aaben.com
ADFAST CORP.
2685, Diab street, St-Laurent, QC, H4S 1E7
Tel: (514) 617-1579
Contact: Denis Perron
Email: denis.perron@adfastcorp.com www.adfastcorp.com
AGC GLASS NORTH AMERICA
11175 Cicero Drive, Suite 400 Alpharetta, GA, 30022
Tel: (404) 446-4207
Contact: Alice Dickerson
Email: alice.dickerson@ca.agc.com www.us.agc.com
ALL WEATHER WINDOWS LTD.
18550 - 118A Avenue NW, Edmonton, AB, T5S 2K7
Tel: (780) 451-0670
Contact: Rainey Read
Email: rread@allweatherwindows.com www.allweatherwindows.com
ALLSCO WINDOWS AND DOORS
70 Rideout Street, Moncton, NB, E1E 1E2
Tel: (506) 853-8080
Contact: André Doiron
Email: adoiron@allsco.com www.allsco.com
ALUMICOM INC.
8161 Keele St., Unit 14-15 Concord, ON, L4K 1Z3
Tel: (905) 761-8554
Contact: Rufina Melichov
Email: rufina@alumicom.ca www.alumicom.ca
AMBERWOOD DOORS INC.
80 Galaxy Blvd., Unit 16 Toronto, ON, M9W 4Y8
Tel: (416) 213-8007
Contact: Colin Fraser
Email: cfraser@amberwooddoors.com www.amberwooddoors.com
AMESBURY TRUTH
2061 Sherrill Dr., Statesville, NC, 28625
Tel: (704) 978-3246
Contact: Donna Cockrell
Email: dcockrell@amesburytruth.com www.amesburytruth.com
MEMBER DIRECTORY
ANDERSEN CORPORATION
100 Fourth Avenue North, Bayport, MN, 55003-1096
Tel: (651) 264-5570
Contact: Mark Mikkelson
Email: mark.mikkelson@andersencorp.com https://www.andersenwindows.com
ANDERSON WINDOWS
46 Cheryl Crescent, P.O. Box 510 Sundridge, ON, P0A 1Z0
Tel: (705) 384-5341
Contact: Cheryl Anderson
Email: sherianderson@bellnet.ca www.andersonwindows.ca
ANIG WINDOW MANUFACTURING
LIMITED
2040 Ellesmere Road, Unit # 1
Scarborough, ON, M1H 3B6
Tel: (416) 438-7213
Contact: Enzo Angheloni
Email: enzo@anigwindows.com www.anigwindows.com
AQUASURTECH OEM
2148 Trans-Canada Highway, Dorval, QC, H9P 2N4
Tel: (514) 684-2628
Contact: Michael Braeuel
Email: mbraeuel@aquasurtech-oem.com www.aquasurtech-oem.com
ARMWOOD WINDOWS & DOORS
Highway 1A West, P.O. Box 8, Portage la Prairie, MB, R1N 3B2
Tel: (204) 856-2320
Contact: Brent Otsuji
Email: brent@armwood.ca www.armwood.ca
ASHLAND HARDWARE
545 E John Carpenter Freeway, Suite 610
Irving, TX, 75062
Tel: (469) 921-9830
Contact: Kristy Hicks
Email: Krystal.Hicks@ashlandhardware.com www.ashlandhardware.com
ASHLAND HARDWARE
460 Hanland Rd., Unit # 1
Woodbridge, ON, L4L 3P6
Tel: (905) 264-0808
Contact: Deanna Prevost
Email: Deanna.Prevost@ashlandhardware.com www.ashlandhardware.com
ATIS GROUP
39 Industrial Street, St. Apollinaire, QC, G0S 2E0
Tel: (418) 881-3950 ext. 2341
Contact: Bertrand Nadeau
Email: bnadeau@laflamme.com www.atisgroup.ca
ATLANTIC WINDOWS LTD.
49 East Main Street, Port Elgin, NB, E4M 2X9
Tel: (506) 538-2361
Contact: Greg Dickie
Email: greg.dickie@atlanticwindows.com www.atlanticwindows.com
AURORA WINDOW SYSTEMS INC.
535 Manitou Rd. SE, Calgary, AB, T2G 4C2
Tel: (403) 291-2851
Contact: Kent Schultz
Email: kent@aurorawindowsystems.ca www.aurorawindowsystems.ca
AVFQ
2065, rue Frank-Carrel, bureau 216, Québec, QC, G1N 2G1
Tel: (418) 688-1256
Contact: Gilbert Lemay
Email: glemay@avfq.com www.avfq.ca
BERDICK WINDOWS & DOORS
404 Roblin Boulevard, P.O. Box 1059 Winkler, MB, R6W 4B1
Tel: (204) 325-8053
Contact: Dan Friesen Email: dan@berdick.com www.berdick.com
BIG GLASS OPENINGS INC.
11 King Street, Unit 7 Barrie, ON, L4N 6B5 Tel: (705) 915-1616
Contact: Paul Marasse
Email: admin@bigglassopenings.com www.bigglassopenings.com
BONNECHERE VALLEY WINDOWS LTD.
2824 Fourth Chute Road, RR# 6 Eganville, ON, K0J 1T0
Tel: (613) 628-3056
Contact: Andreas Vornweg
Email: andreas@b-v-w.com www.b-v-w.com
BROWN WINDOW CORPORATION
185 Snow Boulevard, Concord, ON, L4K 4N9
Tel: (905) 738-6045
Contact: Loris Bastasin
Email: lorisb@brownwindow.com www.brownwindow.com
EVERLAST GROUP OF COMPANIES
299 Carlingview Drive, Etobicoke, ON, M9W 5G3
Tel: (416) 241-8527
Contact: Mike Bruno
Email: mike@everlast.biz www.everlast.biz
EXOVA INC.
2395 Speakman Drive, Mississauga, ON, L5K 1B3
Tel: (905) 822-4111 ext.582
Contact: Jennifer Wren-McDonald
Email: jennifer.wrenmcdonald@exova.com www.exova.com
EXP SERVICES INC.
1595 Clark Boulevard, Brampton, ON, L6T 4V1
Tel: (416) 356-4419
Contact: Greg Hildebrand
Email: greg.hildebrand@exp.com www.exp.com
EXTREME WINDOW & ENTRANCE SYSTEM
80 Loftus Street, Moncton, NB, E1E 2N2
Tel: (506) 384-3667
Contact: Darren Bannister
Email: dbannister@extremedoors.ca
FABELTA
3840 Georges Corbeil, Terrebonne, QC, J6X 4J4
Tel: (450) 477-7611 ext.127
Contact: Karine Papineau
Email: kpapineau@fabelta.com www.fabelta.com
FENESTRA PURCHASING CO-OP
140 Fullarton Street, Suite 208 London, ON, N6A 5P2
Tel: (902) 679-9655
Contact: Brian Hermiston
Email: bhermiston@fenestra.coop www.fenestra.coop
FENESTRATIO
159 King St., Unit 304 Peterborough, ON, K9J 2R8
Tel: (888) 853-0011
Contact: Aaron Clarke
Email: aaron@fenestratio.com
FENESTRATION ASSOCIATION OF BC
P.O. Box 36117, Surrey, BC, V3S 7Y5
Tel: (778) 571-0245
Contact: Zana Gordon
Email: zgordon@fen-bc.org www.fen-bc.org
MEMBER
FENESTRATION COMPONENTS
INTERNATIONAL INC.
P.O. Box 1544, Okotoks, AB, T1S 1B5
Tel: (403) 938-1064
Contact: Ted Paetkau
Email: ted@fci-inc.ca www.fci-inc.ca
FENESTRATION MANITOBA
Contact: Ryan Dudeck
Email: rdudeck@paramountwindows.com fenestrationmanitoba.ca
FENETECH INC.
260 Campus Dr., Aurora, OH, 44202
Tel: (330) 995-2830
Contact: Matt Batcha
Email: matt.batcha@fenetech.com www.fenetech.com
FENETRES FORMTECH
192 rang 6, St-Rosaire, QC, G0Z 1K0
Tel: (819) 758-7392
Contact: Luc Letourneau
Email: luc@t4s2009.com www.formtech-inc.com
FENÊTRES MAGISTRAL WINDOWS INC.
705, boulevard Industriel, Blainville, QC, J7C 3V3
Tel: (450) 433-8733
Contact: Claude Charron
Email: ccharron@fenestresmagistral.com www.fenetresmagistral.com
FERCO FERRURES DE BÂTIMENT INC. / FERCO ARCHITECTURAL HARDWARE
INC.
2000, rue Berlier, Laval, QC, H7L 4S4
Tel: (450) 973-1437 ext. 251
Contact: Sabin Dery
Email: dery.s@Ferco.ca www.ferco.ca
FIBERCRAFT DOOR COMPANY
321291 Concession 2 SDR, RR # 1 Hanover, ON, N4N 3B8
Tel: (519) 506-2117
Contact: Bruce Schaus
Email: fibercraft@wightman.ca
FIBERLINK INC.
55 Valleywood Dr., Markham, ON, L3R 5L9
Tel: (905 475 2300
Contact: Sherry Peng
Email: psherry@fiberglassfiberlink.com www.fiberglassfiberlink.com
FORHOMES LTD.
991 Matheson Blvd East, Unit 6, Mississauga, ON, L4W 2V3
Tel: (905) 212-9499
Contact: Kris Karpinski
Email: kris@forhomes.ca www.forhomes.ca
FUSION GLASS WORKS
50 Irondale Drive, Toronto, ON, M9L 1R8
Tel: (416) 739-7794
Contact: Michael Gabbana
Email: michael@fusion-glass.com www.fusion-glass.com
GAULHOFER CANADA
117 - 5718 1a Street SW, Calgary, AB, T2H 0E8
Tel: (403) 475-6403
Contact: Kent Halluk
FENPLAST INC.
160, boulevard de l’Industrie, Candiac, QC, J5R 1J3
Tel: (514) 990-0012 ext. 3115
Contact: Michel Leclerc
Email: michel.leclerc@fenplast.com www.fenplast.com
FENTRO TECHNOLOGIES
150 Grant Street, Morden, MB, R6M 1Y4
Tel: (204) 822-1405
Contact: Eduard Braun
Email: eduard.braun@fentro.com www.fentro.com
Email: kent@gaulhofercanada.com gaulhofercanada.com
GEM ALUMINUM MANUFACTURING COMPANY LTD (1992) 1590 The Queensway, Etobicoke, ON, M8Z 1V1
Tel: (416) 533-4331
Contact: Spiros Christopoulos
Email: spiros@gemwindows.com gemwindows.com
GLOBAL TECHNOLOGIES WINDOW
MFG. LTD
110 Jardin Dr., Unit 8-9
Vaughan, ON, L4K 2T7
Tel: (905) 760-5671
Contact: Joe Amaev
Email: gtechwindows@gmail.com www.gtwindowmfg.com
GLOBAL WINDOWS & DOORS
128 Industrial Park Street, P.O. Box 2823
Richibucto, NB, E4W 4A4
Tel: (506) 523-4900
Contact: Allan Doyle
Email: allan@globalwindows.ca www.globalwindows.ca
LAYTON CONSULTING LTD.
19978 - 72 Ave, Suite 301
Langley, BC, V2Y 1R7
Tel: (604) 530-6611
Contact: Ashlee Flierl
Email: ashlee@laytonconsulting.com www.laytonconsulting.com
LEPAGE MILLWORK
141, chemin des Raymond, C.P. 1298 Rivière-du-Loup, QC, G5R 4L9 Tel: (418) 862-2611 ext. 157
Contact: Pierre-Luc Bellavance
Email: plbell@lepagemillwork.com www.lepagemillwork.com
LES ATTACHES VISCAN
1595 rue Lepine, Joliette, QC, J6E 4B7
Tel: (866) 655-0015
Contact: Catherine Baril
Email: cbaril@viscan.ca www.viscan.ca
LES CARTONS CORRUGUARD INC.
101 Des Ateliers, Lavaltrie, QC, J5T 3R3
Tel: (450) 586-0666
Contact: Marie-Héléne Hotte
Email: mhhotte@cartonscorruguard.com www.cartonscorruguard.com
LES INDUSTRIES RADISSON
136, Rue Léon-Vachon, Saint-Lambert-de-Lauzon, QC, G0S 2W0
Tel: (418) 889-9032
Contact: Gabriel Parent
Email: gparent@industriesradisson.com www.industriesradisson.com
LOEWEN WINDOWS
77 Highway 52 West, P.O. Box 2260 Steinbach, MB, R5G 1B2
Tel: (204) 326-6808
Contact: Gary Blad
Email: garyblad@loewen.com www.loewen.com
LOTHAR’S INDUSTRIAL SALES LTD. 2717 Rena Rd., Mississauga, ON, L4T 3K1
Tel: (905) 678-2397
Contact: Sarah Colberg
Email: Info@lothars.ca
LUX WINDOWS AND GLASS LTD
6875 - 9 St. NE, Calgary, AB, T2E 8R9
Tel: (403) 276-7770
Contact: Norma Ambrogiano
Email: lux@luxwindows.com www.luxwindows.com
MARITIME DOOR & WINDOW
118 Albert Street, Moncton, NB, EIC 1B2
Tel: (506) 383-7114
Contact: Michael Mann
Email: mike.mann@maritimedw.com www.maritimedw.com
MARLBORO WINDOW & DOOR MFG. LTD.
2370 Stevenage Drive, Ottawa, ON, K1G 3W3
Tel: (613) 736-1441
Contact: David Dubrofsky
Email: david@marlborowindows.com www.marlborowindows.com
MARVIN WINDOWS & DOORS OF CANADA
1455 Courtneypark Drive E, Mississauga, ON, L5T 2E3
Tel: (905) 670-5052 ext. 236
Contact: Barb D’Alessandro
Email: bdalessandro@marvincanada.com www.marvincanada.com
MASONITE INTERNATIONAL
2771 Rutherford Road, Concord, ON, L4K 2N6
Tel: (800) 798-3667
Contact: Mark Woolnough
Email: mwoolnough@masonite.com www.masonite.com
MASTERGRAIN C/O WEBER MANUFACTURING TECHNOLOGIES INC.
16566 Highway 12, P.O. Box 399 Midland, ON, L4R 4L1
Tel: (416) 917-1007
Contact: Lyn Jauncey
Email: Lyn.Jauncey@mastergrain.com www.mastergrain.com
MAXAM MARKETING
C.P 252, Saint-Bruno, QC, J3V 4P9
Tel: (450) 723-1257
Contact: J.F. Kogovsek
Email: jfk@maxammarketing.com www.maxammarketing.com
MENNIE CANADA
111 Advance Blvd., Brampton, ON, L6T 4H8
Tel: (416) 748-0088
Contact: Kinson Cheung
Email: kinson@menniecanada.com menniecanada.com/
MENUISERIE BASQUE & FILS LTEE. 390, rue Snowball, C.P. 3609 Succ. Bureau
Chef
Tracadie-Sheila, NB, E1X 1G5
Tel: (506) 395-2733
Contact: Alderic Basque
Email: mbf@nbnet.nb.ca www.mbfwindows.com
MENUISERIE BASQUE & FILS LTEE.
390, rue Snowball, C.P. 3609 Succ. Bureau
Chef Tracadie-Sheila, NB, E1X 1G5
Tel: (506) 395-2733
Contact: Daniel Chiasson
Email: danielchiasson@mbfwindows.com www.mbfwindows.com
MILLCRAFT SYSTEMS INC.
369 Concession Rd 6 E, Millgrove, ON, L0R1 V0
Tel: (905) 689-9502
Contact: Lauren Malek
Email: lauren@millcraftsystems.ca millcraftcustomwindows.com
MORGAN HANAM
28 Cherokee Crescent, Kitchener, ON, N2A 3H3
Tel: (519) 894-3343
Contact: Morgan Hanam
Email: mhanam2013@gmail.com
MORRISON WINDOWS LTD.
8400 124 Street, Surrey, BC, V3W 6K1
Tel: (604) 539-1315
Contact: Gurtej Dhillon
Email: gdhillon@morrisonwindows.ca www.morrisonwindows.ca
MOUSTIQUAIRES MSA SCREENS
690, chemin Olivier, Levis, QC, G7A 2N2
Tel: (418) 831-3035 ext. 7
Contact: Jean-Robert Mathieu
Email: jrmathieu@moustiquairesmsa.com www.msascreens.com
MSR WEATHERSTRIPPING INC.
115 Cowan Court, London, ON, N6C 5E3
Tel: (519) 871-5088
Contact: David MacDougall
Email: msrweatherstripping@gmail.com
NAMI INC.
4794 Washington Memorial Highway, Hayes, VA, 23072
Tel: (804) 684-5124
Contact: Tanya Wix
Email: tanya@namiinc.com www.namicertification.com
NEWMAR WINDOW MANUFACTURING INC.
7630 Airport Road, Mississauga, ON, L4T 4G6
Tel: (905) 672-1233
Contact: Carlos Martins
Email: cmartins@newmar.com www.newmar.com
NEXTRUSIONS INC.
10 500, Rue Colbert, Montreal, QC, H1J 2H8
Tel: (514) 881-2090
Contact: Gérald Gravel
Email: ggravel@nextrusions.com www.nextrusions.com
NORTH ATLANTIC INTERNATIONAL LOGISTICS INC.
22 Dairy Lane, Huntsville, ON, P1H 1T4
Tel: (416) 709-7441
Contact: Francine Goulet
Email: francine@shipnai.com www.shipnai.com