From The Chair Welcome to the autumn edition of the BBBF magazine. I hope that you managed to get an opportunity to recharge your batteries over the recent Eid holidays and are ready for the final quarter of another prosperous, fascinating and, at times, frantic year. No doubt everyone will be watching very carefully, over the next few months, how the volatile financial and commodity markets will impact the Middle East region.
hold a Poppy Ball, in Bahrain, on Thursday 13th November. We would like to thank the following who have kindly sponsored the Pensioners’ visit by providing flights, accommodation, food and transport respectively – Gulf Air, Golden Tulip Hotel, Crown Plaza Hotel, The British Club and Khalid Al Zayani for their generosity.
Contents A special mention also to our corporate sponsors, Standard Chartered, who continue to be a great source of financial support and generous encouragement to the BBBF and the activities we undertake. We hope that you enjoy this edition and look forward to seeing you, and your guests, at the forthcoming BBBF functions. Austin Rudman
Letter from H.M. Ambassador ............ p3 Welcome to new members .................. p4 Member Benefits ............. p6 Application Form .............. p7 Security SIG ..................... p8 News from our Platinum Sponsor .......... p10 Financial News ............... p12 Air industry News .......... p14 New face of Loyalty programmes ................... p18
In November, we will be hosting three Chelsea Pensioners to mark Remembrance Sunday. The Pensioners will be visiting a number of schools and clubs. We will dedicate our November lunch in their honour, and also be teaming up with The British Business Association – Eastern Province of Saudi Arabia to
Construction Update ..... p20 News from the Eastern Province ........... p24 The Silent Diseases ....... p26 News from the BIC ........ p28 Hotel News ..................... p30 Bahrain News ................. p36 And Finally ...................... p44 Registration number SBBB 492
The 2007-8 BBBF Executive Committee
Chairman Austin Rudman Mob: 3969-9475
Deputy Chairman Peter Lyall Mob: 3933-5003
Treasurer Patrick Dornan Mob: 3924-3739
Member Robin Watson Mob: 3669-9605
Member Rob Grey Mob: 3966-3452
Member Linda Jennings Mob: 3962-5004
Member Bill Frost Mob: 3963-5110
Embassy Representative Rebecca Eriksson Mob: 3953-6989
BBBF Tel: +973 1781 3488, Fax: +973 1781 3489, Email: firstname.lastname@example.org Bahrain British Business Forum, P. O. Box 10051, Manama, Kingdom of Bahrain
From Her Majesty’s Ambassador
Although the credit crunch had bitten when I wrote the last foreword three months ago, only a handful of people around the world claim to have foreseen just how bad things would get in the global financial system. I won’t add to the mass of expert comment and opinion on the situation beyond observing that so far the Gulf has got off far more lightly than the UK or the US, but even here there are problems, most notably over project finance. In the UK, the Government is pursuing the twin objectives of stabilising the financial system and mitigating the worst effects of the crisis for the British people. The Summer has been a quieter time for the
Embassy on the Trade and Investment front in that there were no major visits or events. However our Trade & Investment Section has nevertheless had a busy three months. Inquiries from UK-based companies continue to flow in fast. By the end of September, half way through the financial year, the Section was already 80% of the way to its annual target in completing market reports for British clients. In September the Section hosted the annual gathering of their counterparts from all the British Diplomatic Posts in the Gulf and colleagues from London. Susan Haird, the Deputy Chief Executive of UKTI, visited Bahrain for the Conference and had her own programme of meetings with the Ministry of Trade, the Ministry of Finance, the Governor of the Central Bank, the BCCI and a number of Bahraini and British business people. There are three significant events coming up in the autumn, all in November. The second meeting of the Bahrain British Business Council (the business to business bilateral group) will take place in London. Each
meeting will focus on a specific sector: for this one the theme will be renewable energy. The second event is the World Islamic Banking Conference in Bahrain on 2325 November. This and its sister event in London in the Summer are the major ones of their kind in the world and they present an opportunity for the UK to reinforce London‘s position as a global centre of Islamic Financial Activity. As last year there will be a British pavilion. Finally we will be attending the annual Britain in The Region event in Dubai. Last year the Bahrain stand attracted a disproportionate amount of interest.
In my last Foreword I said that there had been a drop in British imports into Bahrain in the first half of the year compared to the same period in 2007 (from £112m to £99m). We have now been able to analyse the figures in detail and I am happy to say that the difference is accounted for by a single high value sale early in 2007. If we exclude this sale, the value of this year’s imports is actually greater than last year’s. A promising trend in what remains a very competitive market. Jamie Bowden British Ambassador
Embassy Website at http://ukinbahrain.fco.gov.uk
BBBF Diary Dates Sunday 9th to Saturday 15th November 2008 Chelsea Pensioner’s visit to Bahrain Tuesday 11th November 2008 Chelsea Pensioners and British School Choir Venue: Golden Tulip Hotel Time: 12 noon for 1 pm Cost: Members BD10, Guests BD12
December 2nd 2008 BBBF Christmas Lunch Time: 12 noon for 1 pm Costs: Members Free, Guests tba Future Events Tbc: Golf Day at The Royal Golf Club 17th Feb - Monthly meeting 17th March - AGM
Thursday 13th November 2008 Poppy Ball (BBA / BBBF joint event) Venue: Crowne Plaza Hotel Time: 7pm Cost: Members BD30, Non members BD35 Forum
BBBF Internal News The 2009 BBBF Annual Members Directory is being prepared now. If youâ€™ve not yet updated your details please contact the BBBF Administrator on email@example.com urgently or send an email to the compiler, Andrew Mead, at firstname.lastname@example.org Deadline for all inclusions is 31st October 2008. For 2009, prime sponsor positions have been reserved by AXA Insurance, RSA, Ernst & Young and TNT and we thank them for their support. Members are entitled to a full page, free of charge, to include their contact details, a short paragraph about their Companyâ€™s products and services and a photograph if required. Corporate memberships are avilable to list up to ten individuals - see page 7 for details. A full page advertisement opposite the member information is charged at BD500. Other advert sizes and positions are avilable by arrangement. To discuss any advertising requirement please contact Caroline Wilkie on caroline@ sbtd.co.uk or call 3671-8115
Our thanks to all the advertisers in this edition of Forum. Without their support, this issue would not have been possible. Please give them yours. Al Ghalia Group - Mezzaluna ............................. page 42 Al Osra Supermarket ......................... Inside Front Cover AMEX ................................................................ page 19 AXA Insurance ................................ Outside Back Cover Bahrain Centre for Skin & Beauty ...................... page 27 bmi ..................................................................... page 17 British Club ........................................................ page 25 Budget ............................................................... page 43 Conservatory ...................................................... page 29 Crown Relocations ............................................. page 37 Euromotors ........................................................ page 41 Gulf Agency Co ................................................. page 21 Gulf Air .............................................................. page 15 Gulf Hotel ........................................................... page 35 InterContinental Hotel ......................................... page 31 Marriott Apartments ........................................... page 33 Royal Golf Club ............................................. page 22-23 RSA ..................................................................... page 2 Speedy Motors ................................................... page 40 Standard Chartered Bank ................................... page 11 TNT Express ...................................... Inside Back Cover 4
Mr Fahad Abbas Operations Manager British Club PO Box 26401 Adliya, Kingdom of Bahrain Tel: 1772-8245 Fax: 1772-8087 email@example.com
Mr Shahzad Alam Head of Forensic Services KPMG Fakhro PO Box 710 Manama, Kingdom of Bahrain Tel: 1720-1421 Fax: 1721-3065 Mob: 3614-9460 firstname.lastname@example.org Mr Steven Allen Creative Director Corporate Edge Bahrain PO Box 10013 Kingdom of Bahrain Tel: 1729-2115 Fax: Mob: 3975-0127 email@example.com Mr Stephen Blight Brand & Key Accounts Manager Gulf Brands International PO Box 26535 Manama, Kingdom of Bahrain Tel: 1772-8014 Fax: 1772-8377 Mob: 3964-0560 firstname.lastname@example.org Corporate Sponsorships are being sought for 2009 Three levels of sponsorship are available: Platinum: BD 2500 each year for three years Gold: BD 2500 for one year Silver: BD 1250 for one year Sponsor packages include a variety of advertisement opportunities in the Membership Directory, the Forum magazine, the BBBF website and at the regular lunch meetings. Full details are available on request. Corporate Sponsors 2008/9 Page 10 & 11
Welcome to New Members Mr Gareth Robert Brown Commercial Director Dalkia Bahrain PO Box75337 Manama,Kingdom of Bahrain Tel: 1769-8798 Fax: 1769-8788 Mob: 3657-5720 email@example.com
Mr Cliff Jones General Manager SKF PO Box 31748 Budaiya, Kingdom of Bahrain Tel: +966 3 882 2299 Mob: 3972-6306 firstname.lastname@example.org
Mr Christopher Chamberlain Partner KPMG Fakhro P.O.Box 710, Manama, Kingdom of Bahrain Tel: 1722-4807 Fax:1722-7443 Mob: 3930-6763 email@example.com
Mr Ron Peters General Manager Gulf Brands International PO Box 26535 Manama, Kingdom of Bahrain Tel: 1772-8014 Fax: 1772-8377 Mob: 3655-3111 firstname.lastname@example.org
Mr Stephen Connor Transport and Workshop Manager Speedy Motors PO Box 800 Manama, Kingdom of Bahrain Tel:1768-2999 x228 Fax:1768-2000 Mob: 3677-1308 email@example.com
Mr Rupert Potter Deputy Head of Mission British Embassy PO Box 114 Manama, Kingdom of Bahrain Tel: 1757-4100 Fax: 1757-4101 Mob: 3947-3440 firstname.lastname@example.org
Mr Robert Green Technical Sales Director Johnson Matthey Catalysts plc c/o J A Zayani & Sons, PO Box 932, Manama, Kingdom of Bahrain Tel: 1773-7288 x205 Fax: +44 1642 522 542 Mob: 3972-2139 email@example.com
Mr Ivor Prestwood General Manager Crowne Plaza Hotel P O Box 5831 Manama, Kingdom of Bahrain Tel: 1752-5801 Fax: 1753-0154 Mob: 3960-4778 firstname.lastname@example.org
Mr Marwan Haddad Director of Sales Marriott Executive Apartments P.O.Box 76151 Manama, Kingdom of Bahrain Tel: 1736-3999 Fax:1736-3888 Mob:3624-2210 email@example.com
Mr David Robinson Business Development Manager DHL Express PO Box 5741 Manama, Kingdom of Bahrain Tel: 1733 9628 Fax: 1733-9205 Mob: 3640-0359 David.Robinson@DHL.com
Mr Daniel John Hall Retail Manager Gulf Brands International PO Box 26535 Manama, Kingdom of Bahrain Tel: 1771-5796 Fax: 1771-5796 Mob: 3655-3777 firstname.lastname@example.org
Ms Christiana Sereda On-Trade Manager Gulf Brands International PO BOX 26535 Manama, Kingdom of Bahrain Tel: 1772-8014 Fax:1772-8377 Mob: 3655-3444 email@example.com Forum
Benefits for BBBF Members Benefits for all our members may be obtained on production of their Membership card at the concerned outlet. We would like to hear your feedback concerning these discounts. Please do not hesitate to offer your services to our members by contacting the BBBF office. If any member has any difficulty obtaining a discount, please contact the BBBF office so we can rectify the situation. Al Faris Auto Centre Special discounts on parts and services. Contact: Yousif Eid Tel: 1787 7222 Email: firstname.lastname@example.org Azrek Search Associates 20% discount on search and headhunting services. Contact: Rory Adamson Tel: 1758 3885 Email: email@example.com AXA Insurance 10% discounts to members on personal lines insurances.(excluding medical) Contact: Stephen Wagstaff Tel: 1758 8222 Email: firstname.lastname@example.org Bahrain Kuwait Insurance Company (BKIC) Special schemes have been arranged with Bahrain Kuwait Insurance Company (BKIC) for BBBF members for the following classes of insurance: House & Contents, Domestic Servants & Motor Insurance. Special terms are available on production of your membership card. Conscious Connections 5% discount on Crystal Therapy and Awareness, 10% discount for group bookings and group workshops. Contact: Julie Lomas Mobile: 3960 6712 Email: email@example.com Dessange 15% discount to BBBF Members. Contact: Louise Moy Tel: 1771-3999 Email: firstname.lastname@example.org Hasan Mansouri 10% discount to members at Mansouri Mansions Hotel and Country Club. Contact: Karim Mansouri Tel: 1772 8144 Email: email@example.com
National Hotel Services (NHSC) 5% on beers, 15% on wines and spirits with the exception of products already on special offer. Contact: Ian Bricklebank Tel: 1781-5929 Email: firstname.lastname@example.org Royal Over-Seas League The Royal Over-Seas League has clubhouses in London and Edinburgh which include hotel-style accommodation. A quarterly journal issued to members free of charge. Reduced rates for BBBF members. Application forms for membership are obtainable from the Membership Secretary at: Royal Over-Seas League, Over-Seas House, Park Place, St Jamesâ€™s Street, London SW1A 1LR Tel: 0044 20 7408 0214 Fax: 0044 20 7499 6738 Email: email@example.com Spa Arabia by Betsy 25% Discount on all Spa, Beauty and Hairdressing Treatments and 15% Discount on all Spa Shop Purchases. The Spa Treatments are for ladies only but male members can visit and make purchases from the Spa Shop.( Skin Care, Hair Care, Cosmetics, Sun Care, Aromatherapy Oils, etc and Skin and Hair Consultations) They can also purchase Gift Vouchers at 25% off discounted rate. Conditions are: Discount on full price treatments and products only; Discount cannot be used in conjunction with any other special offers. Contact: Betsy Mathieson Appointments can be booked on Tel 3961 3739 Speedy Motor Services
Discount of 15% on all servicing; maintenance; and repairs on all vehicles for all BBBF Members on production of their membership card when booking in their vehicle at our Isa Town Workshop. 20% discount on all self drive hire cars through Europcar. Contact Stephen Connor. Email: firstname.lastname@example.org Tel: 17682999 Ext 228 The MakeOver Experience 10% discount to BBBF members on all individual and group courses, with occasional extra special offers and prize draws. Additional discounts to BBBF corporate members for customised training courses. Contact: Dr. Leila Edwards Tel: 1759 2019 Mob:3966 7623 Email: email@example.com
Morgan Price International Healthcare 15% discount on GlobalHealth Individual Insurance Plans on published rates. Contact: Samy Ebrahim Tel: 1753 3151 or 3940 4160 Email: firstname.lastname@example.org This edition of the BBBF Forum magazine was compiled by Andrew Mead at Mead Management Services Ltd. email: email@example.com UK Mob: 0044 7940 559 925 KSA Mob: 00966 506 271 151 Bahrain Mobile: 00973 3638 7595 and produced in cooperation with Krishnan Surendran at Jumana House, Riyadh, KSA Tel 009661 402 4785 Fax: 00966 10 405 9861 If you would like to contribute to a future edition please telephone or send an email to firstname.lastname@example.org A full page advert is charged at BD300. A half page advert at BD180, A quarter page advert at BD100 A small panel at BD50 Please note: The BBBF nor its agents do not warrant the services of any of the individual or corporate members of the BBBF. The views and opinions expressed by independent contributors must not be regarded as those of the BBBF or its agents. Publication of any article or advertisement does not imply any endorsement of the views, products or services described therein.
Why Join The BBBF? BAHRAIN The Pearl of the Gulf has had a long standing relationship with Britain and is still a major trading partner. BRITISH Trade with Bahrain is now subject to significant competition in this era of globalisation particularly from countries in Europe and from the USA.
Membership directories are distributed to members of visiting Trade Missions and are available to businessmen visiting Bahrain through the Embassy and business centres in five star hotels. Simply click on “Sign Up” on our website www.bbbforum.org complete the application form and click submit. Sounds simple, it is, it must be worth it.
BUSINESS between Bahrain and Britain must be promoted in order for Britain to maintain its dominant position. The BBBF has been formed to help in whatever way it can to do this and through its close cooperation with the British Embassy seeks to promote exchange of trade and good relations between Bahrain and Britain.
Cost of membership Individual Membership: BD 50 per annum, with an additional BD20 once-only registration fee.
FORUM Is defined in the Collins English Dictionary as, “an assembly or meeting to discuss topics of public concern”. The BBBF provides through its monthly meetings a platform for networking amongst its members and the exchange and dissemination of useful business leads and opportunities. In addition, in return for a modest subscription, members receive the benefit of inclusion in an annual directory describing the products and services they have to offer and a listing on the BBBF website again with a description of activities, contact numbers and useful links.
Corporate Sponsorships Three levels of sponsorship are available:
BBBF Membership Application
Corporate Membership: BD150 per annum (up to 5 individuals) plus BD 40 for each applicant up to a maximum of 10, with an additional BD 50 once-only registration fee.
Platinum: BD 2500 each year for three years Gold: BD 2500 for one year Silver: BD 1250 for one year Sponsor packages include a variety of advertisement opportunities in the Membership Directory, the Forum magazine, the BBBF website and at the regular lunch meetings. Full details are available on request.
Corporate Membership please complete separate form for each applicant
Please complete the membership form and send it to: Individual Membership BBBF Administration Manager ax: (00973) 1781 3489, Manager,, FFax: or Email: email@example.com. For further information call (00973) 1781 3488, W eb site: www .bbbforum.org Web www.bbbforum.org Company Name
Website address of business (if applicable)
Title and full name (Surname first)
Describe how you / your company contribute to substantial business interests in Bahrain (Maximum 150 words)
Position in business Nationality
Date of Birth
CPR Number Address of business (P.O.Box & Town) Business telephone
I agree to abide by the BBBF Constitution & Internal regulations. Applicants Signature
Please note that the granting of individual or corporate membership is subject to BBBF Committee approval.
BBBF - Special Interest Groups 1. Human Trafficking and the new unit at the MOI that has been setup to combat this growing inhumane crime
SIG - Security As a relatively peaceful summer comes to an end here within the GCC our focus is re-directed to the rising instances of crime be it from drugs related issues to one of the biggest rising problems “road Rage” and I make no apologies in emphasizing “Rage” of which I will come back to later in this article. As I collect my thoughts on issues outside of Bahrain for this article, that may have some impact on some of us actually here in Bahrain, the bombings in Islamabad, Delhi and this mornings breaking news out of Lebanon comes to mind. All three incidents unfortunately have resulted in many casualties, both fatal and critical, and one wonders where this will all lead, whilst at the same time, business and travel has to continue. This should really be a wake up call, after the summer holidays, for each and every one of us to review our Travel Management and Hotel Security procedures with the obvious question being to each and everyone of you who may be reading this article; “Do you know your Firm’s Procedures”. Simple check lists and wallet cards containing those all important emergency contact details are a good start but bi-annual briefings and awareness training, for those heading out to those areas of concern, are very much recommended. In fact, do you know your individual roles and responsibilities in an emergency here in Bahrain, especially in the field of Business Continuity Planning (BCP). Once again I will come back to this subject in a moment. 8
2. Hotel Security for the Traveller 3. US Visa Waiver Program 4. Increase in Stolen Cars and Car Break Ins 5. Increase in Road Rage incidents 6. Crisis Management Training – A Department of State’s perspective Tony Palys addresses the September gathering The past three months has seen the Special Interest Group (Security), although reduced in numbers due to the summer holidays, attend combined meetings with our colleagues from the Overseas Security Advisory Council (OSAC) and the Security Information Service for Business Overseas (SISBO). These meetings have seen us visiting the Kraft Foods facility in July, the Gulf Petrochemicals Industries Co. (GPIC) Club in August and, of course, the British Club in September. At all three locations we were not only subjected to some excellent presentations but also some excellent hospitality. Subject matter discussed at these meetings covered a wide range of subjects from doing business in a “Business Friendly” Bahrain to Regional and Local security, from Crime & Safety to conflict insights such as the Georgia - Russia conflict. Other areas of discussion were:
7. 2009 Combined Conference being held here in Bahrain Let me pick up on a couple of points mentioned but let me first reiterate on the point of Crisis Management Training which goes hand in hand with Business Continuity Planning (BCP) as mentioned earlier. We were very fortunate to be able to take advantage of The Private Sector Security Overseas Seminar (PSOS) which was taking place at the US Embassy here in Bahrain in September. This was made possible by the Embassy’s Regional Security Officer who in turn introduced Ruth Abramson the Program Specialist Crisis Management Training, at the US Department of State. This particular presentation was attended by 52 attendees from quite a diverse group of Finance, Hospitality, Media & Security professionals from around the GCC as well as Bahrain and visitors from the UK. The presentation went down very well and generated some excellent interaction from those attending.
This briefing, although not planned to be so, was well timed as the Central Bank of Bahrain had recently reviewed it’s requirements for the BCP plans of the Financial Institutions based here. This review concluded, amongst other things, the need to see BCP plans that actually included the roles and responsibilities of the actual individual members of staff, both primary and alternative, who are involved within the company’s plan. Also the testing regime must not only test all the technical aspects of the plan but also the response of the BCP Team staffing such a plan. Food for thought for those of us responsible for such things, watch this space!
Ruth Abramson at the British Club session Finally a couple of worrying points that are coming to light with reference to “Road Rage” incidents that seem to be spiraling and getting out of hand. Whereas for some people from Europe or further a field Road Rage is nothing new but here in Bahrain, or even in the Arab world, it is a relatively new phenomenon. We tend to forget the traditions and customs of our Arabic friends and colleagues when living and working in such a
changing time but remember for someone to “loose face” will never be accepted especially when driving and one just has to squeeze in at speed and without the use of indicators. Do keep in mind that the proverbial hand gesture that can, for some unknown reason, appear in front of you can sometimes be seen as more serious than the actual incident. If you somehow get caught up in such an incident and the Rage is directed at you remember to stay cool, calm and collected with all your thoughts and actions. Managers should consider staff briefings by the experts as part of the orientation process and maybe one day driving induction training to include what does one do in an incident or accident here in Bahrain. In summary, the combined meetings have worked well with some great networking opportunities with professionals that one may not normally have met. The presentations and briefings were wide and diverse which I hope quenched most tastes if the hospitality did not. Although it was the summer holidays the three meetings were attended by 106 personnel and although not all were BBBF members it is hoped that enough interest was generated to see some more professionals joining as fully fledged members.
Delegations and Firms looking at investing here in Bahrain by being available to conduct briefings and presentations if and when required. To assist us in our quest we are always looking for volunteer speakers and facilities to meet up in, and where possible, have a tour to understand the sometimes complex issues that have to be overcome before a secure environment is achieved. So if there is someone or an organisation that could volunteer to step forward to speak on:
- Risk Analysis & Assessments - Security Design - Crisis Management - Security Surveying - Money Laundering - Perimeter Protection - Crime & Safety - Building Design & Security - Traffic Stats - Access Management & Control - Travel Management - Hotel Security - Protection of Sensitive Information - Security & IT
- Manpower Selection & Leadership - Due Diligence - Corporate Security Training - Accreditation - Manned Guarding & Guarding Companies Or if there is someone or an organisation that could volunteer to step forward to offer a facility that could be used for a meeting and possible tour please contact Tony Palys at either: firstname.lastname@example.org or email@example.com
A full house at the Crisis Management briefing.
Looking forward we now need to get back to our usual format at looking at ways where we can work along side established organisations so as to work towards “Best Practice” in the commercial world of Security and to assist, where possible, Trade Forum
Standard Chartered Bank Spreads Ramadan’s Spirit of Sharing with 500 Underprivileged Families Celebrating the Holy month of Ramadan, Standard Chartered Bank Bahrain in collaboration with Bahrain Philanthropic Society is spreading the spirit of sharing by giving necessity food hampers to 500 underprivileged families in Bahrain. The cheque was presented by Mr. Jonathan Morris, Chief Executive Officer, Standard Chartered Bank Bahrain, to Hassan Ebrahim Hasan Kamal, General Secretary & President of Bahrain Philanthropic Society at the Manama branch to purchase the hampers which will contain basic day-to-day food essentials. Jonathan Morris said “The gift during the Holy Month is part of the Bank’s ongoing community activities. Standard Chartered strongly
believes in contributing to the community and society where we operate because corporate responsibility is a part of Standard Chartered culture. The Bank believes that while it is important to do business, plan growth and build market share, it is also important to uphold humanitarian values to help the needy.” “This Ramadan donation is part of a broader initiative planned by the Bank’s Diversity & Inclusion agenda across the Middle East & North Africa region to feed the underprivileged families. At Standard Chartered, we are determined to lead by example within the markets in which we operate - this is a clear commitment by the Bank and its staff in helping the communities in Bahrain towards the wellbeing of the nation.”
Standard Chartered Bank has operated for over 150 years in some of the world’s most dynamic markets, leading the way in Asia, Africa and the Middle East. Our aim in building a sustainable business is to deliver value to customers and shareholders whilst helping to address the significant social, economic and environmental issues the world is facing. Standard Chartered is well placed to
achieve this in Asia, Africa and the Middle East through its longstanding relationships and deep involvement in these regions. In Bahrain, Standard Chartered Bank was the first bank to operate and opened our business in Manama in 1920. Now, as we rapidly grow our presence, we want to build on our strong and long lasting connections with the Bahrain community.
Standard Chartered announces the “Dream Account” Lexus 350 winner Standard Chartered Bank, Bahrain has announced the winner of a Lexus ES350, under its Dream Account campaign. The lucky winner is Mr. Karimpanil Raghavan P Reghunath. This is the first of the two Lexus ES350 cars being offered during the campaign. “This is a dream come true for me and my family. The Dream Account not only gave me an opportunity to save regularly but also a great chance to win a luxury car. I am extremely proud to have made the right choice to open The Dream Account with Standard Chartered Bank over a variety of other offers” said Mr. Karimpanil. 10 Forum
The Standard Chartered Bank Dream Account campaign will be open till 31st December 2008. Apart from the two Lexus cars, customers are also rewarded with instant prizes of Motorola phones and free tickets to the Lost Paradise amusement park. The ongoing Dream Account campaign, still entitles all customers who have opened appropriate accounts, to be eligible for the second draw on 15th January 2009. On the Dream Account campaign, Jonathan Morris, Chief Executive Officer, Standard Chartered Bank Bahrain said, “The Dream Account and its market-
leading benefits will further encourage the habit of savings since the product offers significant incentives to all the account holders. Indeed, at Standard Chartered we believe in leading the way to make dreams come true for our
customers.” The Dream Account is available at all of Standard Chartered’s branches. For further information please contact the nearest Standard Chartered Branch or call 1753 1532.
Financial News Standard Chartered Bank Bahrain pre-tax profits rise 40% to BD16.1m and income 29% to BD24.5m in first half Standard Chartered Bank, one of the world’s leading international banks with 5 branches and 1 sales centre across Bahrain, has announced strong Interim financial gains with revenue rising to BD24.5m, up 29% in H1-2008 on a year-to-year basis. Bahrain remains a key market for Standard Chartered Bank in its Middle East South Asia Region with its pre-tax profits rising 40% to BD16.1m and earning a return on equity of 66%. Commenting on these results, Mr. Jonathan Morris, Chief Executive Officer Bahrain said: “We have maintained strong business momentum in the first half of 2008 building on our growth story of the past several years. We are seeing numerous opportunities in the market and will continue to invest to support our future growth. In Bahrain we have consistently delivered excellent performance across a range of businesses, product and services. The Bank is in great shape but we will not be complacent about the future.” “Bahrain has a strong economy and its outlook is positive. We are confident we will be able to capitalise on the opportunities we are seeing and to deliver another strong second half performance in 2008.” Standard Chartered PLC recently announced it delivered another record performance for the first half year ended 30 June 2008 with operating profit before tax (OPBT) rising 31% to 12 Forum
US$2.59 billion and operating income increasing 33% to US$6.99 billion. Normalised earnings per share increased 19.6% to 120.4 cents. The Board today declared an interim dividend of 25.67 cents per share, up 11%. Growth in underlying income accelerated to 28%, up from 23% in 2007. The performance was a result of the disciplined investments made in its core markets over the last few years with 85% of the operating income growth now coming from organic businesses. Both Wholesale and Consumer Banking businesses showed strong income momentum delivering over $3 billion of revenue each. Mr. Peter Sands, Group Chief Executive, said: “I am very proud of what we have achieved in terms of both financial performance and strategic progress, despite the turmoil in financial markets. The Bank is in great shape - we are strongly positioned to weather the economic uncertainties and superbly placed to capture opportunities.” Most of the key markets in the Standard Chartered network delivered strong performances. Hong Kong, the Group’s largest market, increased pre-tax profits by 28%; India, now the second largest market, by 89%; Singapore by 55%; Africa by 41%. Seven of the nine markets delivered pre-tax profit growth in excess of 25%, and four at over 40%. The Group’s key markets in Asia continued to enjoy
CEO Jonathan Morris chats with a colleague at the Staff Ghabga
robust economic growth underpinned by resilient domestic demand and increased intra-regional trade flows. The African economies continued to leverage off Asian economic growth and commodity demand, while the Middle East region continued to benefit from the high oil price and ample liquidity. Wholesale Banking delivered an outstanding performance with pre-tax profit jumping 38%. A feature of these results is the breadth and diversity of the Wholesale Banking business, which, whether viewed by product, by customer segment or by geography, is firing on all cylinders. The deal pipeline was strong as the Bank entered the second half. The number of clients generating over $5 million income increased by 60% in the first half year. Consumer Banking delivered good income growth of 15% while expenses grew 22%, reflecting the Bank’s strong investment programme in the franchise, resulting in pre-tax profit rising two per cent. Underlying double digit income growth of 10% was underpinned by continued strong growth in SME and
Wealth Management. Mr. Richard Meddings, Group Director Finance, said: “These results reflect the benefits of the significant investments we have made in our key markets and businesses in recent years, together with the value of a clear and consistent strategy. Our growth is broadbased, not concentrated on one region or business, and we have shown great resilience in uncertain times.” The Bank’s capital and liquidity position remained strong with Tier I capital at the top end of the target range at 8.5% and total capital at 14.9%. Almost 23% of the balance sheet was held in liquid assets, and the Bank was a net lender in the interbank market as at June 30. The acquisition of American Express Bank was completed earlier in February and 24 of the 48 markets were legally amalgamated in the first half. The Bank is on course to deliver in excess of the $100 million a year of cost savings we had initially expected, and double digit return on investment by 2009.
RSA Strengthens Regional Team RSA, a world leading insurance group and one of the largest insurers in the region, recently announced five new additions to the regional team with the appointment of John O’Brien as Marine Manager; Terry Dunning as Claims Manager (Construction & Engineering); Jon Gilliott as Middle East Property Manager and Dean Pola and Ben Hazelton as Senior Consultants – Risk Management Solutions. These appointments will support the company’s ambitious regional growth strategy for 2008, and illustrate RSA’s commitment to developing its business in Marine Cargo, Property, Construction & Engineering and Risk Management – industry sectors that have been instrumental to the company’s success over the years. In his capacity, O’Brien will be responsible for leading the Marine Cargo Portfolio across the Middle East, while Dunning will be tasked with the handling and resolution of high value, complex Construction & Engineering claims. Gilliott will be responsible for leading RSA’s property portfolio across the Middle East region to support delivery of its overall regional business
strategy. As a Senior Consultant for RSA’s Construction practice, Pola will be responsible for providing an efficient and effective risk assessment and risk control service, while Hazelton will focus on undertaking detailed risk surveys within the Middle East. Scott Pickering, CEO Asia & Middle East, commented on the new appointments: “The Middle East represents a significant growth area for RSA, and the appointment of these talented professionals is part of our ongoing plans to develop our business further in the region.” “Since the launch of the new RSA brand, we have committed ourselves to sourcing and employing the best possible talent. Each of these new appointments brings with them a wealth of experience in the insurance industry and we are proud to welcome them to the RSA family.” O’Brien will lead and develop strategies for the Middle East Marine Cargo portfolio in order to achieve the agreed business strategy and targets. He joins RSA from Chubb Insurance, where he held the position of Marine Underwriting Manager in Australia. Prior to that, he
Financial Crisis - Middle East The most recent downward cycle in the global crisis is expected to put a damper on international banks’ activities in the Gulf, at least in the short term. While the fundamentals that attracted the main players to the Gulf remain in place, bankers say, the collapse of Lehman
Brothers and the shockwaves it caused will lead to greater caution and, in some cases, a reassessment of priorities. Gary Long, the president of Investcorp, the private equity group which channels petrodollars from some of the biggest private and
held various positions at Vero National Marine, CNA Europe and ACE Europe. Dunning will act as a technical reference point to local claims operations across Asia and The Middle East, and will contribute to major regional initiatives and assist in their successful implementation. He brings more than 20 years of international experience in the insurance industry, having worked in Europe and Asia. Gilliott will provide technical underwriting support throughout the region and act as matrix leader for all Middle East Property leaders and personnel within the region. Jon brings to RSA a significant amount of expertise and client facing experience. He joins RSA from JLT in Australia, where he most recently held a role as National Broking Manager.
Hazelton will be responsible for working with our customers by undertaking detailed risk assessments for allocated underwriting cases at customer locations, and delivering recommendations based on these assessments. He also joins RSA from FM Global, where he worked as Senior Consultant Engineer for the past four years. Prior to that, he held the position of Project Manager at Honeywell Limited. David Ellis, Regional Director for Underwriting, Claims and Reinsurance commented: “The addition of these professionals to our team is a reflection of our desire to support our customers by providing access to experienced risk and insurance practitioners to support the growth of their businesses.”
Pola joins RSA from FM Global in Sydney, where he held the position of Senior Consultant Engineer, providing loss prevention expertise for various infrastructure projects. Pola will be responsible for evaluating loss expectancies, conducting survey programs and developing recommendations aimed at improving client risk profiles.
Following the re-branding strategy launched in April and the continued growth in 2008, RSA has shown commitment to building a strong regional team for its emerging markets in Asia and the Middle East, and thus strengthening its position as the preferred insurer among both individual and commercial customers. RSA Middle East recently announced its first half results for 2008, reporting profitable growth of 45% compared to last year.
institutional investors in the Gulf and invests them in western markets, said private investors and sovereign wealth funds were taking a different attitude to the Wall Street meltdown. Wealthy private investors, “shellshocked” by the crisis in the US financial system, were now expected to become more cautious and
conservative. But institutions, including sovereign wealth funds, will be looking for opportunities. “Institutional investors recognise that after a period of turmoil there will be a time when market opportunities will be great, so they are seeing what’s happening as such a period,” Mr Long told the Financial Times. Forum 13
Air Industry News Gulf Air launced CSR programme in September Bahrain’s national carrier, Gulf Air, unveiled its new Corporate Social Responsibility (CSR) plan in September. The airline has developed an integrated programme of research, development, education and outreach focusing on three key areas; climate change and clean air, waste management and community service, with goals to support each. The comprehensive plan, which was developed through consultations with external partners including Boeing and IATA, will see the airline launch a number of initiatives in the coming months, which will improve the environment, benefit the community and improve the airlines
operational efficiency. The goals outlined in the airlines three tier approach demonstrate Gulf Air’s commitment to not only reducing its global footprint, but to driving growth by focusing on products and innovation which benefit the local community while at the same time helping to solve global challenges such as climate change. “Since its beginnings in 1950 Gulf Air has always believed in the importance of the airlines inter-relationship with the local community. As the airline has grown over 58years from a small regional airline with one route to a global enterprise operating in more than 40 countries around the world, this value
still holds true, shaping our thinking, decisions and actions,” says Gulf Air Chief Strategy Officer Tero Taskila. “The launch of our Corporate Social Responsibility Initiative reaffirms this core value and brings it to the forefront as a key driver for our business strategy along with talent management, investing for growth and financial discipline. We also believe in offering the customer choice, as people become more environmentally and socially conscious we want to ensure that as an airline we meet these needs.” Bahraini Sameer Al Saeed, an industrial engineer by qualification, who has been working with Gulf Air Human
Resources department for several years, has been appointed to set up the CSR programme. “I am honored to be spearheading a programme that influences so many people. CSR affects everyone from those who work at Gulf Air to our suppliers and customers. It’s important to the local communities where we operate and to our investors who value responsible business behaviour. It’s important to people in other parts of the world, who expect Middle Eastern companies to operate to international values and principles. And it matters to our children and future generations who expect to live in a world which respects people and nature.” commented Mr. Al Saeed.
Gulf Air to have state-of-the-art hangar in Bahrain In support of this aim, Bahrain’s national carrier Gulf Air has signed an agreement with Bahrain Real Estate Company (Edamah) to build a multi million dollar worldclass hangar at the Bahrain International Airport as part of the airline’s growth and expansion strategy. The agreement was signed on behalf of Gulf Air by Chief Executive Officer Björn Näf and Edamah CEO Ma’amoon Al Moayyed. Edamah has already identified an international firm specialised in building hangars to design and construct the complex, which is due for completion in 2011. Construction will begin next year and once completed, the facility will be able to accommodate three modern wide-body aircrafts at any time. 14 Forum
“Gulf Air is pleased to partner with Edamah and the Bahrain Airport Company (BAC) to build this state-of-the-art maintenance facility, which will make Bahrain a key aircraft maintenance hub in the region,” said Mr. Näf after the signing.
will raise the profile of the Kingdom as a key aviation hub in the region. “Our engagement with the national airline, Gulf Air, is a natural partnership aimed at significantly contributing towards the growth and development of Bahrain.”
“This world-class maintenance facility will enable Gulf Air to continue maintaining the highest safety standards as well as keep our existing and future fleet in the best condition possible. This is an important development not only for Gulf Air but for Business Friendly Bahrain and we are delighted to be able to make a contribution to the further development and diversification of the Kingdom’s economy.”
Dr. Osama Al Ali, CEO of the Bahrain Airport Company, said the growth and expansion of the national carrier will be a boon for the nation that has already established itself as the leading financial centre in the Middle East.
Edamah CEO, Mr. Al Moayyed, agreed saying this
“BAC’s main role is to spur economic development of the Kingdom of Bahrain and we are proud to support our national carrier in its development plans that will help bring the world to Bahrain and help promote the
Kingdom to the world.” Gulf Air accounts for more than 70% of the traffic to and from Bahrain International Airport and the airline has been heavily involved in the design and construction of the new international airport with aims to make it the fastest connection hub in the world. Gulf Air Deputy CEO Ismail Karimi hailed the joint effort by the three companies owned by the Bahrain Holding Company (Mumtalakat) to set up the hangar. “We at Gulf Air are very pleased that the Mumtalakat companies are supporting the growth plans of the national carrier and we are looking forward to developing the maintenance hub together with them,” said Mr. Karimi.
Air Industry News Airbus still top of the league
many floundering Western airlines. With a waiting list of up to seven years for new planes, orders are seen as a gauge of the industry’s confidence but analysts focus on deliveries since these generate short-term revenue.
According to the Reuters News Agency, Airbus sold 31 planes in September, bringing gross orders for the first nine months of the year to 785 as the European planemaker held a lead over strike-hit Boeing in new orders and deliveries. Stripping out cancellations, Airbus reported a net total of 737 aircraft orders in the first nine months.
Airbus and the Gulf Emirate negotiate an industrial offset deal, according to industry executives.
While some airlines are having second thoughts over purchases as the global economy weakens, the Airbus tally does not yet include a 55-plane purchase from Abu Dhabi-based Etihad.
The Etihad order now being finalised includes 10 Airbus A380 superjumbos, but this will be partially offset by cancellation of an earlier order for four A380s from the same airline. At first Etihad had settled for four A380s originally used for flight testing but now it wants all brand-new jets, highlighting a growing rift in fortunes between fast-expanding carriers in the oil-rich Gulf and
Although the $11 billion order dominated headlines at the Farnborough air show in July, getting it into the order book has proved a headache as
The deal for a net 51 planes would bring Airbus within reach of its 2008 goal of 850 orders if it enters the backlog before year-end, though other new business has slumped since July. Airbus sold no planes in August.
Ryanair set for expansion Ryanair chief executive Michael O’Leary said on Tuesday he may help create a sister company to launch a long-haul, low-cost airline, if cheap aircraft became available next year. Ryanair, Europe’s biggest lowcost carrier, would not invest in the new airline but Ryanair shareholders including himself may be invited to participate, O’Leary said. 16 Forum
“If aircraft fleet prices collapse, it is a real possibility,” O’Leary told reporters in London. “There may be the opportunity to buy a fleet of long-haul aircraft cheaply next year,” he said, adding that a collapse of a carrier may create the opportunity for such an order, which would then take a further 18 months to deliver.
Airbus delivered 34 planes in September and 104 in the third quarter, bringing deliveries for the year so far to 349 jets. Deliveries at rival Boeing have been paralysed by a production workers’ strike, now a month old. The US jetmaker said last week it had delivered 84 planes in the third quarter, down from 109 in the same quarter of 2007. The machinists strike has dampened Boeing’s hopes of recovering as the world’s largest producer of passenger jets this year, after losing the industry’s most important crown to Airbus in 2003. In the first nine months, Boeing delivered 325 aircraft and sold a net total of 623 planes, or 625 before two cancellations. Boeing had outsold Airbus in annual new plane orders in both 2006 and 2007, as its Several airlines have gone bankrupt worldwide, hit by a combination of high oil prices and faltering economies, but analysts see Dublin-based Ryanair’s position strong as its costs are lower and cash reserves higher than most peers. O’Leary said there would be no direct connection between the two airlines except that the long-haul one may want to use Ryanair’s European
successful 787 Dreamliner dominated the fast-growing market for mid-sized and long-range twin-jets. Both manufacturers have record backlogs representing seven or eight years of production but have predicted a slowdown in demand and some cancellations or deferrals as airlines, already battered by high oil prices, grapple with lower traffic and a weak economy. In September, India’s Kingfisher Airlines cancelled two orders for the longerrange Airbus aircraft, the A340-500 worth $240 million each, Airbus figures showed. It downgraded a further five A340-500s to the A330-200, which is smaller and has a shorter range but which needs less fuel and maintenance since it has two engines instead of the A340’s four. The revision represents a list price saving of $300 million. Airbus said it had received cancellations for a total of 48 planes so far in 2008. Not all the cancellations are linked to the faltering economy, with some airlines cancelling one type of plane and switching to later models to save fuel costs. bases as hubs. O’Leary has said in the past he was looking into plans for a nofrills transatlantic airline, without providing any details. He reiterated that Ryanair expected to break even for the current year if oil stayed at $100 per barrel and yields fell by 5%. Ryanair remained unhedged for its fuel needs for the fourth quarter of its fiscal year, O’Leary said.
Enriching lives: the new face of loyalty programmes He points out that while more than 60 per cent of point redemption takes place in the travel and hospitality sector, the company has also linked with several retailers to provide an even wide range of redemption opportunities. Membership Rewards is linked with the internationally recognised charities of UNICEF, Save the Children and Red Crescent Society (Bahrain), enabling Cardmembers to donate their points for a noble cause.
We live in a new world of mass affluence, where more people have access to luxury goods and elite services than ever before. Yet, reaching out to this fast-growing customer base, and retaining their loyalty, has never been more challenging – precisely because luxury is so much more accessible than it used to be. Today, just about every company employs loyalty programmes to attract and retain customers and to gain valuable insights into consumer habits, generally offering token rewards in return. Loyalty marketing seeks to ensure that repeat customers are treated especially well. Consider that, as far back as 1929, US food company Betty Crocker introduced coupons that could be redeemed for items such as flatware. The coupons were printed on the outside of packages, and were meant to be cut out, saved and posted to the company in exchange for free knives, forks and spoons. 18 Forum
According to Premal Patel, Senior Director - Marketing for American Express Middle East and North Africa, loyalty programmes are today treading a new path. It is no longer about just a free toaster or a free dinner voucher, but more about creating a memorable experience for individuals and customising the rewards in line with their lifestyles, he adds. “Especially in the luxury segment, the nature of rewards is becoming more unique. We tend to see rewards that are more experiential; that provide not just material benefits that anyone can purchase, but also forge emotional connections. This is what today’s new affluent class is seeking most of all: intense moments of pleasure, joy or adventure; the delight of the truly new.” With over 30 years of experience in catering to high-end customers, designing premium rewards comes naturally to American Express. The company,
which offers premium payment solutions, has enhanced its focus on creating the strongest loyalty programme in the region. Recognised globally as the strongest and most recognised card-based loyalty programme, the American Express Membership Rewards programme is creating lifeenriching experiences for its customers. With no limit to earning points and no expiry of points, this programme is unique in the industry and is at the cutting-edge of the loyalty business. “For many companies a loyalty programme is simply a short-term value-addition proposition for customers. But there is a world of difference between launching a brand new programme and making it work for the long term. For American Express however, our Membership Rewards programme is a strategic priority and we don’t see it as an expense or as a short-term promotion,” says Patel.
“Consider this, for every 1,000 Membership Rewards points donation, American Express will pay US$5 directly to the Cardmembers charity of choice. A mere US$100 can buy 200 fruit tree seedlings to help a village that has lost its crop. By being part of a loyalty programme today, we can make a big difference to society”, says Patel, underlining that loyalty programmes of today not only enrich one’s own life, but also that of many.
Bahrain Construction Update Monorail plan approved
Mott MacDonald is design engineer for new 44 storey tower in Bahrain Mott MacDonald has been appointed by Ithmaar Development Company as design engineer on a new tower building valued at around £100 million. The tower which will contain offices, residential apartments as well as a fourstar hotel is to be built on reclaimed land in Al Seef District and set to become one of the tallest buildings in the Kingdom of Bahrain.
Newspapers across the region reported early in October that Bahrain’s Government has approved a monorail train network to ease traffic flow. A cabinet meeting chaired by Prime Minister Shaikh Khalifa bin Salman Al Khalifa has approved the landmark scheme to overhaul public transportation by introducing the ‘Monorail Metro’. The Works Ministry has already been commissioned to conduct an extensive feasibility study into the first phase of the project. “The initiative stems from the Government’s resolve to decongest Bahrain’s roads and pre-empt mounting traffic
Pakistani workers double in Bahrain “One year ago about 700 Pakistani workers were coming to Bahrain every month for employment, many of these in the construction sector,” said the Pakistani Embassy’s community welfare officer Habib Gilani. “Now we are seeing an increase of 100% with about 1500 workers arriving every month.” 20 Forum
challenges,’ Cabinet Affairs Minister Shaikh Ahmed bin Ateyatala Al Khalifa said. The proposed monorail is the brainchild of a consortium of world-renowned firms who have studied the plight and character of Bahrain’s traffic network and come out with a string of options and alternatives. Malaysian firm Scomi Engineering is conducting a feasibility study for the threephase project and global projects vice-president V Kanesan told one reporter that work could start within the next two years. He added that the entire project, measuring 83km, could be completed by 2030. These figures are contrary to those reported in a UAE daily newspaper in September which claimed Pakistan had agreed to provide 15,000 to 20,000 workers a month to Bahrain. Mr Gilani discounted the reported figures and said that although a formal agreement to exchange labour between the two nations was in the pipeline, nothing was expected to be finalised until the end of the year.
Mott MacDonald’s project team are to provide designs for all civil, structural, mechanical and electrical engineering. This includes engineering for all vertical transportation such as lifts, escalators and staircases throughout the 44 storey building as well considering all the fire and safety needs of users from hotel guests to office staff. Alan Worley, Mott MacDonald’s Project Director
Image from Aedas
and Company representative for Bahrain said, “We are delighted to be awarded this prestigious project by Ithmaar Development Company and aim to bring our global expertise in tall buildings to the project and hopefully other projects in the future.”
Diyar Al Muharraq signs deal with Hyder Consulting Diyar Al Muharraq has signed a BD5.28 million contract with Hyder Consulting, the international advisory and design consultancy, to offer a range of design and supervision services for the key project. Under the deal, Hyder will provide design and supervision services for half of the12 sq km project, said a company official. Situated on the northern shores of Muharraq island, Diyar Al Muharraq is one of the biggest mixed-use residential urban developments undertaken by
a private sector in Bahrain. The number of planned properties stands at 30,000. Diyar Al Muharraq’s long term strategy includes a plan to support the Ministry of Housing’s social housing programme. All of this requires extensive and detailed infrastructural support, and Hyder Consulting will supervise early infrastructure development, including roads, bridges, traffic, geotechnical, water, electricity, communication, sewerage, drainage, district cooling and landscape architecture.
Notes from the Eastern Province Membership of BBA is continuing to hold at around 180 with new arrivals being offset by departures. This is a reflection of the changing demographics and the increasingly transient nature of the expatriate base tending to work short term contracts in support of the significant project activities.
Hopefully everyone is now back from their long relaxing vacations, fully rested and ready for a busy run in to the end of the year. EP is continuing to thrive on the business front while in contrast the rest of the World seems to be on a sudden downward slide. It is hard to believe that the World economy can de-stabilise so suddenly. At the time of writing it is hard to see an end to the problems with numerous established business operations looking very fragile. Is it not a truly crazy World when the US Federal Reserve is the sponsor for Manchester United!!
Help wanted Tony Mackie has written to advise that the British School of Bahrain has entered a team into next year’s Model United Nations convention in Cyprus. We are hoping to take between ten and fourteen students to participate in the delegation. What is the Model United Nations? The Model United Nations is an academic simulation of the United Nations that aims to educate participants about civics, effective communication, globalization and multilateral diplomacy. In Model UN, students take on 24 Forum
We have some new additions to our Committee – welcome to Michael (Rolly) Rollings as Events Secretary and Zane Thirlwall who will be our Business Development focal point. We also said our goodbyes to BBA Secretary, Donna Steven who has moved on to Germany – a big thanks to Donna for all her hard work on our behalf. Fortunately, we have quickly found an excellent replacement in Pamela Baxter who has already started to make her mark on the office administration. It has been a quiet year on the business front but in October we hope to re-start our successful series of roles as foreign diplomats and participate in a simulated session of an intergovernmental organisation. Participants research a country, take on roles as diplomats, investigate international issues, debate, deliberate, consult, and then develop solutions to world problems. The benefits to the students are clearly significant and we hope that any child at the BSB, regardless of ability to pay, will be able to take part if he/she so wishes. How can you help us? The school is looking to heavily subsidise the cost of the trip
The British Business Association (BBA) – Eastern Province P.O.Box 1868, Oasis Gardens, AlKhobar 31952 Tel: 03 882 5288 Ext 1651 Fax: 03 882 5384 E-mail: firstname.lastname@example.org Website: www.bbaep.com
business dinners. The annual Opportunity Arabia 5 Conference, organised by the Middle East Association, took place in London in late August and was again very successful with over 250 delegates in attendance. BBA contributed to the success of the event and were ably represented on the day by our roving EP experts, Colin Clarke and Jon Carter!! The British Trade Office also has a busy schedule for the rest of the year with a number of Trade Missions visiting Saudi Arabia and as usual we stand ready to provide support, as needed. Socially, we are busy working on a joint venture social event between BBA and the Bahrain British Business Forum (BBBF). The theme will be a Poppy for the students. We would welcome sponsorship from one or a number of businesses to help us out financially. However, the help does not have to be in the form of money! If your company is able to provide us with flights or accomodation or with travel insurance this would enable us to reduce the sum students will have to pay.
Ball (successfully operated by BBBF in the past) and will be held on 13 November in the Crowne Plaza, Bahrain. I won’t say too much here, but suffice to say, a very special evening is planned so don’t miss out. Hopefully, this will be the first of several joint functions and the start of more interaction between the two business groups. It would seem sensible to build on the synergies of our geographical proximity and common business interests. If you need to contact us then contact me directly or send an e-mail to our Secretary (Pamela) at email@example.com or via the website www.bbaep.com Geoff Fennah Chairman BBA EP section of the school’s website devoted to the Model UN. Here we will clearly express our gratitude to our sponsors and will provide links taking readers directly to your website.
How can we help you?
Along with this we would provide students with shirts with the sponsors logo on which the students would wear on their travels. This would provide a huge amount of exposure.
We intend to get significant press coverage via local newspapers and magazines both before and after the trip. Sponsors will be mentioned in all press material. Aswell as this there will be a whole
If you are interested in sponsoring this event, please contact Tony Mackie at firstname.lastname@example.org or leave a message for Tony with the school secretary on 17710878.
The Globe Cocktail Lounge Enjoy a relaxing drink before ordering from our extensive Concorde Restaurant menu or try one of our famous cocktails in a comfortable setting. This refurbished lounge is located opposite the Coffee Shop.
Belgrave Arms Decorated in a traditional pub style this bar is opened from 12 noon until 11pm.
The John Clarke Lounge Comfortably furnished and decorated in cool pastel shades, it’s the ideal place to meet friends or just relax. Situated adjacent to the Coffee Shop, refreshments and snacks are easily available.
The John Clarke Bar A quiet, smoke free environment with a pleasant atmosphere, situated off the above lounge.
The Sports Bar is adjacent to the poolside area and is open from 12 noon on SaturdayThursday and from 11am onwards on Fridays and on public holidays.
Coffee Shop Adjacent to the Lounge, the Coffee Shop is open seven days per week from 10am until 10.30pm.
Concorde Restaurant The Restaurant seats 85 persons and is open for lunch from noon until 3.30pm and for dinner from 6.30pm until last orders at 10pm daily except Fridays when the Restaurant closes at 3pm.
Poolside There is a swimming pool, children’s pool and poolside kitchen. Waiter service is available with a varied menu. Surrounding the pool are sun-loungers, chairs, tables and adjacent there is a lawn where one can relax and sunbathe, eat or drink and at the same time watch the children on the sanded area which has children’s play equipment.
Library Situated above the changing rooms, access may be gained by the adjacent stairs. It has approximately 7,000 volumes in the adult library and 2,500 in the junior library, with regular additions.
Gallery Bar Situated along from the Library, this room is used for private parties, seminars, small functions etc. Members may book this room for private functions.
Windsor Room A large hall used for entertainment and indoor games such as badminton, aerobics and social functions. An excellent stage and dressing rooms add a professional touch to shows and productions. A function bar services the hall and buffet lunch is provided on Fridays from noon until 3pm.
Health Club – “Velocity Fitness Studio” Here we have state of the art facilities – all you need to keep fit. Our highly trained, dedicated fitness instructors will be only too pleased to help and advise you on your personal fitness needs. Our Mission Statement “To meet and exceed members’ expectations through quality service and instruction and to provide a safe and motivating environment”.
Sports & Leisure Activities For raqueteers, we have two flood-lit tennis courts and an active tennis league for those who enjoy the competitive edge. For the very fit and would-be very fit, our squash courts have excellent facilities. Other sports activities include Cricket, Darts, Cycling, Football, and Aqua Aerobics. Other activities of interest available are Drama, Line Dancing, Badminton and Tae Kwon Do.
The Silent Diseases
So you dont feel well. You have a headache, or a pain in the side or a twinge in the neck, you get out of breath walking upstairs, have indigestion or heartburn, or toothache or maybe you cant sleep. The thought of going to the office makes you feel worse. So what do you do now? Rush to the Doctor for a cure, take a painkiller or do you ignore it until it goes away? Quite often we are our own Doctors and ignore those little niggles. Well thats fine as no-one knows your body better than you. But how do you know if you have something that is more serious than just a niggle? That depends on your own approach to life, whether you have been ill in the past and especially how well you know your body. In these days when the standard of medical care is excellent in most parts of the world, and information on illnesses, diet, exercise and behaviour is freely available on the internet, we should be more aware of health warning signs. But there are some serious illnesses that do not give a warning. These are sometimes referred to as Silent Killers.
by Rob Grey, Director Communications & Development, American Mission Hospital
In an increasingly ageing society, medicine, hygiene and nutrition have reduced the impact of acute and life-threatening illnesses. So we are living longer, but the chance of developing or contracting a chronic illness is increasing and sometimes we have no knowledge of the illness until its too late. Let’s consider some of these. The first three are common for men and women. High Blood Pressure or hypertension Blood pressure is a measure of the force with which blood is pumped through your body. High blood pressure is when you have a reading of 140/ 90 or higher. Unrecognised high blood pressure can be deadly and the first sign might be when you have a heart attack or stroke. Quite often you may have no symptoms at all and even if you do have signs such as headaches, blurred vision or dizziness but there are many other reasons for these , so it can be easy to ignore them. So the simple solution is get it checked regularly. High Cholesterol Cholesterol is the fat that floats through your blood
and clogs up your arteries if youre not careful. But we need it in moderate amounts. The danger is that high cholesterol levels can lead to cardiovascular disease and heart attack and these can come without warning. You will have heard about the good (HDL) and the bad (LDL). Whilst your total cholesterol reading should be 200 mg/dl (6.5 mmol/L) or lower you need to check the individual readings to assess the overall risk. Diabetes If you are diabetic your body does not make enough insulin so you cant convert glucose into the energy fuel you need. You can get diabetes at any age and the Type 2 Diabetes, as it is known, increases with age. The danger is that you may not know you have it. Symptoms are slow and gradually appear so you get used to feeling thirsty and a little tired. You think its normal for your age but if you leave it untreated for a year then blurred vision or foot ulcers will force you to go a Doctor. So if you do feel thirsty for no reason or are tired get a simple blood test and urine test to rule it out. The next two are more common among ladies Osteoporosis In this condition bones become more porous and weaken making them more likely to fracture or break. This occurs naturally with age as the body loses more bone than it makes. It can also be caused by lack of physical activity, lack of Vitamin D or low calcium. But the worrying aspect is that there are no obvious, physical signs of osteoporosis, because no
one can see the bones getting thinner. It can go unnoticed for years without causing any symptoms. Quite often the first sign is when you fall and break a bone. So if you are concerned the answer is to take a bone density test. Thyroidism The thyroid gland is the gland in your throat that helps control growth and metabolism. If its under active youll feel tired and lethargic and put on weight and if its overactive youll lose weight. Again it may not be obvious what is wrong so if youre unsure get it checked. And the last one is definitely for Gentlemen. Prostate Cancer The prostate is a small gland beneath your bladder. Its now the most common cancer among men with nearly 160,000 men in Europe diagnosed with prostate cancer each year. Again the warning signs on the body are not always apparent so to be sure if you are over the age of 50 you should take a simple blood test to check if your prostate is working normally. The prostate produces protein and by taking a Prostate Specific Antigen Test (PSA) you can find out if there is anything abnormal. So look after your health and take the tests. Remember preventing an illness is a lot easier than curing it.
The Last Gasp From the 1st October in the UK, shocking pictures highlighting the danger of smoking are to be put on cigarette packets to try and persuade people to kick the habit. The graphic images, which include the corpse of a lung cancer victim and a tumour growing from a victim’s neck, will be shown on all tobacco products by 2009. It is part of the latest Government campaign to try and cut the rates of smoking. Alan Johnson, the Health Secretary, said the drive will “potentially save thousands of lives and others will be spared the misery of watching family and friends die prematurely from smoke related illnesses.”
One picture shows a baby in an incubator, warning that smoke can harm children. Another warns that smoking causes impotence by showing a drooping cigarette to symbolise erectile dysfunction. The move has been welcomed by anti-smoking campaigners who hope the images will be as shocking as possible. Jean King, director of tobacco control at Cancer Research UK, said: “The evidence from Canada, Brazil and elsewhere is clear. “Graphic picture warnings inform people of the risks of smoking and help encourage people to reduce their smoking or quit altogether.”
The legislation followed after smoking became banned in public places and one year after the minimum age for buying tobacco in England and Wales was increased from 16 to 18.
FOREST, the smokers’ lobby group, say the images were “gratuitously offensive” and claimed smokers were victimised by the new rules and accused Government of targeting a minority group.
News from the BIC Australian V8 ‘Desert 400’ Supercars returns to Bahrain for the third time Gripping action in 2007
Motorsport fans, families and friends can look forward to another great weekend of excitement at Bahrain International Circuit, this November 6-7-8, as the Desert 400 returns for the third consecutive year. Having been voted “Best V8 Event of the Year” in 2007, and beat all of last year’s host circuits in Australasia, BIC will be hosting its second largest international race, the famous Australian “Desert 400 V8 Supercars”. The beginning was in Adelaide, 2006 As the Gulf Air Bahrain Formula One Grand Prix came to a close this April, preparations at BIC began immediately to host the Australian V8 event from the 6th to 8th November – the only
round out of 15 outside Australia and New Zealand. BIC first achieved this precedent in November 2006 when it hosted the first “Desert 400”, after holding a promotional launch event for the Australian community who give greater importance to the Australian race than to Formula One. BIC’s move to send a large delegation to Adelaide during the championship tournament in November 2006 and the addition of a huge Bahraini heritage tent at the Adelaide Circuit, captured the imagination of the Australian public. This resulted in high international ticket sales for the first “V8 Supercars” in Bahrain when hundreds of Australians from around the world came to witness the first Australian race to be held on Bahraini soil.
In 2007, BIC hosted the Australian V8 “Desert 400” race for the second time. This event witnessed the determination of the participating teams and competing drivers of both Ford and Holden cars to win the title of the only race held outside of Australasia. After three days of excitement, fierce competition and entertainment for more than 35,000 spectators attending the event, Mark Winterbottom of the “Ford Performance Racing” team triumphed. He won the title of the “Desert 400” race after winning the first and second races and coming third in the final race. Best Race in 2007 The positive impressions voiced by the teams and drivers about the second ”Desert 400” in Bahrain led the Australian V8 Championship to award the ’Best Event of the Year’ prize to BIC. Championship officials stated that the “Desert 400” received this award for being the most exciting and competitive tournament in the 2007 season, beating the other 13 tournaments. Martin Whitaker, Chief Executive Officer at Bahrain International Circuit, said, “This award is a great achievement for Bahrain. BIC has proved its eligibility among a large number of circuits that host various legs of the Australian V8 Supercars Championship Series. Most of the Australian circuits have an attendance of more than
Mark Winterbottom, winner of last year’s race. 300,000 spectators for each event.” He added, “Races such as the “Bathurst 1000” had a turnout that competes with that of the Formula One Monaco Grand Prix, as well as the “Le Mans 24-hour Race” and the “Indianapolis 500”. In light of these facts, BIC bringing this award back to Bahrain is fantastic.” “Asian Porsche Cup” leads support races Australian V8 Desert 400 will be a special date for thrill seekers and racing fanatics to watch their favourite international drivers compete. The V8 race weekend will see the ‘Desert 400’ round headline the Australian festival, a celebration that is held every year at BIC. Sidelining this weekend, will be a number of support races, led by the final round of the Porsche Carrera Cup Asia which will take place for
Clowns will be entertaining the crowds at this year’s race.
the first time in its history to support a V8 race weekend as well as take place at BIC. The Radical Cup and “Batelco 2000CC Challenge” will also be adding to the excitement after each witnessing great successes last season. This November 6-7-8 spectators can come and watch top international Australian drivers compete as Bahrain’s finest also go head-to-head in the sidelining events. Entertainment for everyone The Australian festival will not only feature action on BIC’s track. The desert circuit will also see added entertainment and activities for families, friends and children to enjoy at the vending area.
spills performed by bicycle stunt artists in the recreational area that captivated many of last year’s spectators. In addition, visitors can enjoy the “Kart Zone” which will be open all day long. FREE ENTRY for 17-year-olds and under
Throughout the weekend, between the 6 th to 8 th November, there will be a variety of activities alongside the ‘V8 Desert 400’ race to attract adults and children alike including a kids play area, lots of games, clowns on stilts and much more.
Music will be playing throughout the circuit as fans will get to catch a unique performance from a traditional Bahraini band as well as listen to the latest tunes from the DJ booth. Crowds are also invited to watch the amazing thrills and
As the second biggest international sporting event at BIC fast approaches, tickets for the Australian V8 Desert 400 are now on sale. With tickets at 10BD for adults, children under 18 can get in for free on all three days. To buy your tickets, visit www.bahrainv8.com or call the BIC hotline on +973 1745 0000.
Hotel News The Regency Health Club The opening of the new ‘Regency Health Club’ expected in mid-October with a cool and trendy atmosphere for those clients looking for a highend exclusive health minded environment. Located in the heart of Manama, adjacent to InterContinental Regency Bahrain, complimented by the stunning views of the Bahrain Financial and Business District. The Regency Health Club located on the top floor, is one of the unique developments within the newly built Regency Plaza, which is complimented by a 250 capacity car park and luxurious offices. This project, developed together with the owners of Intercontinental Regency, United Hotels Company, marks the start of a series of exciting projects planned for the future.
The ‘Regency Health Club’ will offer the finest cardio vascular and resistance machines, temperature controlled, relaxing “Free Style” pool for adults and infants, squash courts, modern ergonomic sun loungers, techno gym treadmills equipped with channel changer, LCD screens displaying the latest sporting action and fullservice day offering the latest in massage and relaxation therapy. With personalised service and value in mind, a staff of certified personal trainers and nutrition coaches will provide members with fitness and nutrition assessments and programmes designed to help them achieve and maintain healthy and active lifestyles. Furthermore, a chef driven Cafe Terrace will feature a menu with free-range offerings, along with made-toorder items prepared by the specialty chef.
And the ‘Jag’ winner was...
On 7th September 2008, the raffle draw took place for the winner of the Crowne Plaza fabulous summer promotion - Stay Spend and Win! During July and August, guests staying at the Crowne Plaza Bahrain, along with guests dining in their various 30 Forum
outlets, were given a raffle ticket which was entered into the draw. Outlets at the hotel include La Mosaique restaurant, Waves Seafood restaurant, Harvesters Pub and Tracks sports bar. Over the course of two months, hundreds of people had entered the draw.
The Regency Health Club will deliver the absolute best in professional fitness and nutrition. In keeping with the heightened level of personalised attention and programming, Regency Health Club members will experience a rejuvenating and relaxing environment, complimented by the ultimate in health and wellness services and member benefits”, says James McDonald, General Manager of InterContinental Regency Bahrain.
Commencing 2nd quarter of 2009, the Hotel will undergo a major refurbishment programme, totally transforming and modernising this landmark icon that has served royalty, discerning international business travelers and dignitaries for more than a quarter of a century.
General Manager, Crowne Plaza Bahrain, Mr. Ivor Prestwood emphasised the success of the joint promotion in bringing in extra business to the hotel during the summer months, and in return giving Crowne Plaza Bahrain’s loyal customers a chance to win such an amazing prize. He also thanked the Jaguar team for their support and looked forward to continuing the strong working relationship in the future.
able to come directly to the Hotel to receive his prize. Mr. Dodd was shocked but very excited to win the car, and expressed his thanks to the whole team at Crowne Plaza Bahrain and Jaguar for such an amazing prize.
Peter Dodd, a resident of Bahrain for over 20 years and a regular of Crowne Plaza Bahrain was told of his win by a phone call from Mr. Ebrahim Kooheji, Deputy General Manager, and was
For further information, please contact: Ryan Advincula, Public Relations Manager Mobile: +973 3981 7003
During Ramadan, the Crowne Plaza Bahrain donated 500fils to charity for every person who dined with them. A cheque will be presented after the Eid holidays to the Bahrain Orphanage.
Hotel News Marriott Executive Apartments set to open in mid November Construction is proceeding as planned and interest continues to build for the Marriott Executive Apartments Manama, the first property to bear the Marriott name in Bahrain. The apartment-style hotel, designed for extended stay business travellers and long family holidays, will begin to welcome guests in November. “Construction of the twin towers has been completed, along with fittings and installations,” said Mr. Marwan Haddad, Director of Sales at MEA Bahrain. Speaking from his preopening office at the site, Haddad added that the
apartments would be ready for stay by the first week of November. “The Marriott Executive Apartments in Bahrain has received a lot of positive interest from premiumhospitality buyers and from the real estate market. In fact, while demand has steadily risen over the past few months, we have already started receiving booking inquiries,” said Haddad. The fully serviced apartment hotel is designed for extended-stay business travellers and long family holidays, offering 188 beautifully appointed one, two and three bedroom apartments overlooking the
One million dollar hotel package includes day trip to Bahrain The Emirates Palace Hotel in Abu Dhabi is offering the ultimate luxury stay in a package worth $1 million. ’It’s really a royal vacation for guests purchasing the offer as the Emirates Palace submits itself to the Guinness Book of World Records for the most expensive holiday,’ the company said in an e-mailed statement. It’s a: “one-of-its-kind” in the world grand package offering an all-inclusive seven nights stay for two, in an opulent 680-sq m suite,’ claimed the company. Aimed at celebrities, luminaries and businessmen, a part of the cost of the package would be donated to charity in the UAE, according to an official. 32 Forum
This package incarnates pure opulence and includes the following for 2 guests: • First class return trip from any international destination serviced by Etihad Airlines to Abu Dhabi • Seven night stay in a 680 sq.m. Palace Suite at Emirates Palace on an all-inclusive basis. • Chauffeur driven Maybach at your disposal daily during your stay in Abu Dhabi • Daily spa treatment in the Anantara Spa • Make your own perfume with experts from YAS Perfume • Deep sea fishing trip • Day trip in private jet to Iran to create your own
Kingdom skyline and Arabian Gulf. It is strategically located in the Al Fateh/Juffair area near the diplomatic area, the city’s financial district, Bahrain International Airport and Bahrain International Investment Park. Persian carpet from the most exclusive and wellrenowned hand-maker • Day trip in private jet to the Dead Sea Jordan to experience the famous sea and an afternoon Anantara spa treatment in the Kempinski Hotel Ishtar • Day trip to Bahrain in private jet for a pearl deep sea experience. Your pearl will then be hand designed with jewellery settings • Royal Golf experience at Abu Dhabi Golf Club • Gifts including champagne sunset and desert island tour. • Gifts including the rarest pearls in the world from Robert Wang and a selection from Holland & Holland Sporting Guns
For reservations, contact the Marriott Executive Apartments Manama, Bahrain: Tel: +973 (17) 363 999; fax: +973 (17) 363 888; email@example.com; web site: www.meabahrain.com Marriott Rewards has been named “Best Hotel Rewards Program” by the readers of Business Traveller, Global Traveller, Travel Savvy, Executive Travel and Business Week magazines. Members receive 2.5 points per US dollar spent and one elite night credit for every three nights spent at a Marriott Executive Apartment. Guest Members also have the choice to earn Marriott Rewards points or airline miles (1 mile per US dollar spent) with the option to select any of Marriott Rewards’ 30 airline partners. Marriott Rewards points may be redeemed for hotel stays, frequent flyer miles, car rentals, theme park passes, retail merchandise and more. With more than 2,700 participating hotels in 65 countries, Marriott Rewards provides travelers a world of earning and redemption opportunities.
Hotel News Taj Group plans to set up Five Star hotels in Bahrain
New GM at The Gulf Hotel
Taj Hotels, Resorts and Palaces of India has entered into a contract to build two five-star hotels in Bahrain.
The Gulf Hotels Group announced the appointment in June of Clive Webster, as General Manager, The Gulf Hotel Bahrain.
The hotels will be set up in the residential area of Mahooz and Al Jafoor. In order to accomplish the task of building up the hotels, the company has signed a joint venture deal with a real estate developer. As per the contract, the hotel group will not be involved in any capital expenditure. Taj will however get a fixed percentage of revenues as management fee.
Taj Hotels, Resorts and Palaces is a part of Indian Hotels Company Limited (IHCL). The Company founded by Jamsetji N Tata is one of Asia’s largest and finest hotel companies. Taj Hotels possess seven major brands of hotels including Taj Lands End, Taj Coromandel, Taj Krishna, The Pierre, Taj Lake Palace, Rambagh Palace and Taj Exotic Resort & Spa. All these brands are located in India and other international destinations. The Bahrain projects will be branded under Taj Exotic Resort & Spa.
Ritz Villas named one of the 101 Top Hotel Suites in the World As yesterday’s exceptional amenity becomes today’s standard feature, hotels constantly have to up the ante to distinguish themselves as luxury leaders. In the July/August issue of US magazine Elite Traveler the villas of The Ritz-Carlton, Bahrain Hotel & Spa have been named one of the “Top 101 Hotel Suites in the World”. The primary reason for the inclusion, says the feature is that “A personal chef will whip up your
favourite delicacies at a moment’s notice” “We are proud being honored with such a great recognition for our unique suite product”, says Bernard N. Viola, General Manager. Top of the Elite list was the Ty Warner Penthouse in the Four Sesons Hotel New York at a mere $30,000 per night. Elite Traveler, published in New York, is a worldwide bimonthly luxury travel and lifestyle magazine for the private jet lifestyle.
Previously, Regional Director, Marriott Hotels – Pakistan, Mr. Clive Webster has worked in the UK, Africa, Middle East and Asia with Sun International, Orient Express and Trust House Forte. Chief Executive Officer – Gulf Hotels Group, Mr. Aqeel Raees said “We are very excited at the prospect of
Clive Webster coming on board and we look forward to the substantial value that we expect him to add to our business, in support of the significant Investments and development of the Gulf Hotel, that we have made and continue to make”.
From Boodles to Bahrain Ivor E. Prestwood has been appointed as the new General Manager of Crowne Plaza Bahrain. Originally from the UK, Ivor has over 30 years experience in the Hospitality Industry, starting his career at Boodles Club in St. James’ in London as an Apprentice Chef. He then joined IHG (InterContinental Hotels Group) in 1974 and he has since spent time in positions all over the world, including Switzerland, Germany, Philippines, Vanuatu, Australia, China, Kuwait, and most recently in Dubai.
had outstanding success in his roles as Executive Assistant Manager at Holiday Inn Kuwait, and Hotel Manager at Crowne Plaza Dubai.
Working his way up from his first job, Ivor has held a number of different positions during his career, ranging from Sous Chef, Executive Chef, Food and Beverage Manager, to Director of Culinary Operations. More recently Mr Prestwood has
In his exciting new role at Crowne Plaza Bahrain, Mr Prestwood is determined to use his expertise and skills to contribute to the growth and success of the hotel and brand for the remainder of this year and into the years to come.
Bahrain News AXA launches a new range of individual and SME healthcare products designed for AGCC residents Having access to good quality medical care is a must for most people. AXA Gulf has developed a range of International, regional and local plans to take into account the needs of people living in Bahrain or Qatar. Depending on where you reside, travel to or wish to receive treatment, there are five options to choose from.
children and International Emergency Medical Assistance.
There are two global plans, two regional plans and one local plan.
Local - This plan provides for a high level of in-patient and out-patient treatment but at a lower cost and is designed for those people who do not need to travel outside their country of residence.
THE PLANS Global 1 - This plan provides comprehensive, high level benefits anywhere in the world with access to a global network of hospitals, as well as a regional network of providers within the AGCC offering direct settlement on both in-patient and out-patient benefits after a waiting period. Global 2 - This plan provides worldwide cover except for the USA and offers a comprehensive level of benefits and good value for money. Again it provides access to a global network of hospitals and the regional network in the AGCC with direct settlement for inpatient and out-patient treatment after a waiting period. Regional 1 - This plan provides comprehensive treatment in North Africa and the Middle East, as well as the Indian sub-continent and South-East Asia. In addition to the usual in-patient and out-patient benefits of a regional plan, there is also cover for complementary therapies, health screens, dental cover, vaccinations for 36 Forum
Regional 2 - This plan provides for comprehensive in-patient and out-patient treatment with access to a regional network of medical providers as well as an International directory of hospitals.
IN-PATIENT TREATMENT Hospital charges are covered in full, including Accommodation charges and offers a cash benefit if treatment is received free of charge. accommodation is provided for an accompanying adult if the child is under 18 years of age. OUT-PATIENT TREATMENT Full cover is provided for outpatient treatment including General Practioner charges and specialist consultations. Drugs and dressings are also included, as well as necessary diagnostic tests such as x-rays, CT and MRI scans. The two Global plans and Regional 1 plan also provide for a healthscreen and vaccinations for children up to 6 years old. DIRECT SETTLEMENT Direct settlement is offered within the AGCC provider network of hospitals for all out-patient treatment after a period of 9 months membership on all 5 plans.
ADDITIONAL BENEFITS IEMA International Emergency Medical Assistance is available on Global 1 and Regional 1 plans 24/7 365 days a year. This will provide evacuation to the nearest centre of medical excellence if treatment is unavailable locally. After evacuation, the member will be brought back to their country of residence. LOCAL CLAIMS HANDLING AND ADMINISTRATION AXA provides a dedicated team of professional doctors and nurses working 24/7 365 days a year, a multi-lingual team of customer service representatives, claims handlers dealing with direct settlement and claims reimbursement, a network development team and an admin department responsible for enrolments. Outside of the AGCC, AXA PPP healthcare, AXA groupâ€™s healthcare specialist with over 60 years of experience, can provide access to a global network of providers, where direct settlement on in-patient treatment is available. PRE-EXISTING & CHRONIC CONDITIONS Pre-existing and chronic conditions are covered after 9 months of consecutive membership and an even higher limit for these benefits after 24 months of continuous cover. MATERNITY BENEFIT Global 1 and Regional 2 plans provide pregnancy and delivery benefit including all pre and post-natal
consultations after 12 months. All other plans provide maternity benefit after 24 months. Complications during the pregnancy are covered on all plans after 12 months of consecutive membership. ROUTINE DENTAL Routine dental benefit is covered on Global 1 and Regional 1 plans. This covers check-ups, composite fillings, extractions, crowns, bridgework and scale and polish. The benfits are subject to coinsurances. POLICY PORTABILITY After completion of one yearâ€™s membership a member will be able to transfer to an AXA PPP healthcare policy if the member moves or leaves their principal country of residence without the need for additional medical underwriting unless there is an upgrade in cover. Legal requirements around the world however, dictate that AXA may not be able to guarantee portability in every country. For more information please contact the Bahrain office on Tel: 17588237 / 17582612
New Ernst & Young partners Four senior Ernst & Young Bahrain executives – two of whom are Bahraini - have been promoted to partners. “I am delighted to welcome Nader Rahimi, Khalil AlGassab, Ashwani Siotia and Tariq Amro to the partnership,” said Tariq Sadiq, Bahrain Office Managing Partner. “Our firm is driven by the need to deliver quality to our clients. There can be no better statement of quality than these new partners.” Mr Rahimi said, “I still remember coming to Ernst & Young for my first interview ten years ago. I really wanted to work for this great firm but did not know what my future in it could be. I was told then that with hard work I could reach the top. Working here over the last ten years has made me
grow in every way. Being invited to become a partner today shows how strong the firm’s commitment towards me truly was.” Khalil Al-Gassab expressed his happiness to the management, his coworkers and his clients. “Ernst & Young is known throughout Bahrain as the best place to work. This is true not only because of the partners we work for but also the staff we work with. We are a client-focused organisation and it is our clients who have made me who I am today by setting very high expectations of standards for us. Every time I start a new engagement, I learn something new – and I feel that everything we do our firm, our clients and the wider business environment all eventually benefit from.”
Ashwani Siotia, who has been with Ernst & Young for over 12 years, stressed that the partnership was for him a new beginning, not a final destination. “The Bahrain office now boasts twelve partners – more than ever before. This means that we can offer additional and enhanced services to more clients. Nader, Khalil, Tariq and I will work extremely hard to justify the faith that the partners – and our clients – have shown in us.” Tariq Amro is moving to Abu Dhabi to establish the Business Risk Services
practice there. “The Bahrain office is a centre of excellence, so many people have moved on from here to some of the most senior positions in the country and the region. I look forward to the challenges and opportunities that my new position will bring.” Ernst & Young, which has been established in Bahrain for 80 years, is the largest professional services firm in Bahrain. Over that time, it has evolved to meet the legal and commercial developments of the Kingdom, helping businesses achieve and exceed their potential.
Sohar Aluminium successful start-up In 2006, Sohar Aluminium awarded the Fives Solios Group a contract to supply five major processes for a new aluminium plant with an annual capacity of 350,000 tonnes being built in Oman. BBBF member Hussain Al Madeh has sent us this photograph of one of the furnaces built by Solios Thermal UK Ltd. This West Midlands based company specialises in thermal engineering, and in particular the design, manufacture, supply and installation of advanced furnace equipment worldwide. Hussain who is the director general of the joint venture company Solios Services Al A’ali in Bahrain tells us also that the group has recently established strong business
Qatar, the first phase of the plant will provide a capacity of 585,000 tpy of aluminium with two 352-pot lines, based on Hydro Aluminium HAL 275 technology boosted to 300 kA. Full production capacity should be reached by the end of 2009. relations with companies in Iran and in Qatar. Qatalum, a Joint Venture between Hydro Aluminium AS
and Qatar Petroleum, claim they will build the most productive aluminium smelter in the world. Located in the Messaieed industrial area in
Solios Services Al A’ali is a JV between Ahmed Mansoor Al A’Ali, W.L.L and Fives Solios, an industrial group headquartered in France.
Bahrain News New DHL service point in Budaiya boosts convenience and accessibility DHL Express, the world’s leading express and logistics company, today announced the official opening of a new Service Point located on Budaiya Highway in Bahrain. Situated in a predominantly residential area, the new retail outlet will offer residential and business customers convenience, accessibility and a userfriendly range of services. This is the fourth DHL outlet in Bahrain, complementing the other Service Points located in Al Moayyed Tower in Seef, Umm al Hassam and Muharraq. Incorporating DHL’s easy-touse international express services with simplified offers for customers, the latest outlet provides customers with exceptional service in a convenient location. Core services on offer include DHL Express 9 and DHL Express 12 for more urgent deliveries,
along with the standard endof-day, DHL Express Worldwide. In addition, for imports from around the world, customers can use DHL Import Express, and recently introduced, DHL Economy Select is a new option for less urgent, heavier shipments. “This new DHL Service Point enables residents and businesses located in the North-West of the Kingdom, even faster and easier access to DHL’s international express services,” said Andy Broughton, DHL Bahrain Country Commercial Manager. “The strategic location of the new Service Point demonstrates our commitment to small and medium-sized companies as well as walk-in customers, and will provide DHL with the opportunity to grow our customer base in this thriving area.”
Helen Edwards, DHL Engineering Program Manager and Andy Broughton, DHL Bahrain Country Sales Manager at the new DHL Budaiya Service Point. The new Service Point on Budaiya Highway is located in the retail cluster that
includes Marina Trading, and operates seven days a week from 9 am to 8pm.
Enforced closures for retail liquor stores
Summer Training Programme a Success
Off licences in Bahrain have received notices from the Ministry of Commerce & Industry that some of the stores in Bahrain will have to close by the end of October.
Dr Joe Dunn reports that the series of five Senior Executive Training Seminars conducted by The PITT Group in Paris during July and August proved a success.
Ian Bricklebank, Sales Manager at National Hotel Services writes to advise that his company has been advised to close down their Exhibition Road and Government Avenue retail stores by the end of October. Although business managers have applied for an extension to the notice we understand this issue has not been addressed. 38 Forum
To try and counteract this National Hotel Services have extended the size of their Mina Salman Retail Store which will be introducing an On-Line Shopping Service from mid November onwards. For information about the closures and the new on-line services visit the company’s website at: www.nhscbahrain.com
Participants, all at senior level in their organisations, represented major companies in Saudi Arabia, United Arab Emirates, Sultanate of Oman
and the Kingdom of Bahrain. Topics included Strategic Planning, Project Management, Quality Service Management, Leadership and Teamwork and Effective Business Communication. The training was conducted at the Sofitel Le Fauberg which is located in Central Paris next to the Place de la Concorde.
Publication of the BBBForum magazine is entirely financed from advertising revenue. If you would like to advertise in the next edition or in the annual directory, please call Caroline Wilkie on 3671-8115
Fakhro Insurance Services, a leading insurance provider in Bahrain.
service our clients better as well as reduce the turnaround time. This will naturally bring in more business not only for Fakhro, but also for RSA.”
Commenting on the new system, Adrian Pinto, General Manager of Fakhro Insurance Services said: “We have been impressed with the speed and simplicity of the marine e-cargo service. Through this new system, we will be able to
Based on the success of the marine e-cargo system in the UAE since its launch one year ago, RSA has implemented the service in Oman and Saudi Arabia, as these markets play a key role in the company’s future growth plans in the region.
RSA Launches new Marine e-Cargo system in Bahrain RSA recently announced the launch of its marine e-cargo system in Bahrain. The e-cargo system, a comprehensive web-based Marine Cargo certificate production facility, is one of the fastest systems of its kind in the Middle East at the moment. The system, which combines cutting-edge technology with a fast turnaround time, will expand on the success of RSA’s marine portfolio in Bahrain and thus expand the company’s commercial business. Marine insurance has proven to be a highly successful commercial insurance segment over the past few years. The marine cargo market in Bahrain is worth BD7,083,000 and the market is growing at an annual rate of approximately 21% driven primarily by the construction
boom and the establishment of Bahrain as a trading hub. Mark Cooper, CEO for RSA KSA & Bahrain commented: “Marine insurance will play a key role in our business over the next three years. Historically, our marine portfolio has been very profitable, due in large part to the increase in construction and engineering projects in Bahrain, as well as the significant growth in trade.” “RSA felt that there was a definite gap in the market for a leading distribution platform that was easy for brokers to use, and we feel that the new e-cargo solution fits this need perfectly.” RSA’s new marine e-cargo system went live in September with the signing of a broker agreement with
World Memory competition back in Bahrain With registrations now closed for the 17th World Memory Championships, the event is already making history by being the largest international gathering ever of the world’s top memorisers. Seventy four competitors are registered from fifteen countries. The largest team is coming from China where the benefits of Mind Sport of Memory are being taken very seriously. Second largest team is from Germany where for over a decade, the current reigning memory champion, Dr Gunther Karsten, has championed the sport and has been an inspiration to a new generation of memorisers. The UK and Nigerian teams are next in
size, both fielding teams of 6. The USA has four competitors, its largest team to date. Much interest has been generated by the decision of two top competitors to come out of retirement to compete once again. Former two times World Memory Champion Andi Bell from the UK, and top women’s competitor, and World Silver Medallist, Astird Plessl. Interestingly the last time they all met for competition was at the 2003 World Memory Championships. In that competition the scores were Andi Bell - 6701, Astird Plessl - 6673, Ben Pridmore - 6367 and Dr Gunther
Karsten - 6276. It is anybody’s call what will happen when they all meet once again for the world’s most comprehensive test of memory. The contrast between the rigid discipline of the German champion and the almost happy go lucky preparations of Pridmore could hardly be greater. While Karsten spent hundreds of hours in the gym before last years contest working towards his ideal of a healthy mind in a healthy body, Pridmore could be seen in his local Derby pub, singing karaoke and quaffing pints of bitter. However, deep down Pridmore is a memory genius whose cunningly thought out systems enabled
him this summer to smash the world record for the fastest time ever for memorisation of a single deck of shuffled cards. If 25 seconds for such a feat might be considered the 4 minute mile of the brain, then Pridmore’s time of 24.68 seconds comfortably smashed it. This earned Pridmore another starring TV role in the ITV series on genius, as well as a huge write-up in the SUN newspaper, a journal not generally noted for its concentration on matters cerebral. The eyes of the world will be on the Gulf Hotel in Bahrain from October 24th to 26th. Forum
Bahrain News G4S - support in the community Jerry Lonsdale, General Manager at G4S Security Services (Bahrain) writes to tell us that the company is continuing their local community support initiatives with 2 recent sponsorships. The Bahrain mobility group benefited from funding for an English language course aimed at disabled Bahraini ladies and the company recently sponsored the Shaikh Bader bin Khalid football team pictured here before a recent event. G4S was formed in 2004 from the merger between Securicor plc and Group 4 Falck’s security business.
Energy Central signs MoU with Marina West for Sewage Treatment Services Energy Central Co (ECCO) has recently signed a Memorandum of Understanding (MoU) with Marina West, Bahrain’s iconic new residential development on the Kingdom’s west coast to build, own, operate, design and transfer a sewage treatment plant for the Bahrain’s first and unique gated high rise residential beachfront community . The
sewage treatment plant will process an average sewage discharge of 2,000 cubic meters daily. Marina West is so much more than a residential development; it is a community that offers high end boutiques, trendy cafés, waterfront restaurants and leisure opportunities with the whole family in mind. It boasts a private sandy
beach, health club facilities, playground area, tennis courts, and lagoon shaped pools. It is a stunning architectural concept that comprises eleven high rise towers, including a grand five star hotel, that encloses a marina, offering unrivaled scenic views of the sea and landscaping of the 75,000 square meter community. Energy Central will design,
finance, procure, operate and maintain the sewage treatment facility plus relevant infrastructure for the Marina West Development required supporting the utility service. The MoU was signed between Khalil Issa, Chief Executive Officer, Energy Central Co and Mahmood Janai, Managing Director, Marina West Real Estate Company.
Bahrain News Awards accolade for innovative MWH Bahrain wastewater treatment project MWH, one of the world’s longest established and leading environmental engineering firms, providing water, wastewater, energy and environmental solutions, has helped the Kingdom of Bahrain to transform an ageing wastewater treatment works into a highly efficient plant, creating health, environmental and aesthetic benefits, through a project that has been named as a finalist in a prestigious awards scheme. The £10m project to upgrade and expand the Kingdom’s second largest wastewater treatment plant at North Sitra is a finalist in the Overseas Project of the Year category
of the Association of Project Managers’ (APM) Awards, which recognise excellence in project management. The winner will be announced at an awards dinner and presentation in London next month.
Phase One of the project, which is completed and in service, involved constructing a new treatment plant alongside the existing one which remained in
complicated history and it is a great testimony to all involved that it is now nearing the stage where all the original plans and goals have come to fruition.
service during construction work. This phase alone has significantly improved the effluent quality as well as relieving local flooding and alleviating marine pollution.
Already the project is making a significant difference to the local environment and this will only improve as further phases come on line. The support received from MWH’s global office has been invaluable in ensuring the highest standard of design and implementation. Building strong relationships with the client and the contractor has also been key to the success of the project.”
MWH is working on the project with the Kingdom of Bahrain, Ministry of Works, through its local joint venture partnership company, Watson Khonji. As Project Manager and Technical Advisor, MWH Watson Khonji will maintain its role throughout all phases with responsibility for initial concept design, detailed design, procurement, construction supervision and final commissioning.
The second phase is now underway and involves converting existing assets for sludge treatment and TSE storage. This phase will further improve the quality of effluent and will involve recycling water for irrigation. Further environmental improvements are also planned including landscaping. The MWH team was led by Project Manager Mark Catchpole, who said: “This has been one of my most challenging and rewarding projects. It has a long and 42 Forum
Amal A. Majeed Al Aradi, Head, Sewerage Treatment Plants, Sanitary Engineering Operation and Maintenance, Ministry of Works, said: “It is a very professional job. If I have to rate it, I will give it five stars.”
New Appointment for International Business Wales Dr Joe Dunn reports that The PITT Group have recently come to an agreement with Mr Lee Jennings, the Vice President (Middle East) of International Business Wales, for the company to act as an ‘In-Market-Partner’ for the organisation and assist with the promotion of Welsh exporters and investors interested in doing business in the Kingdom of Bahrain. The agreement includes assisting companies based in Wales to identify and win business within the Kingdom and to find suitable local partners and/or markets for their products based on local market needs. International Business Wales
is an organisation established by the Welsh Assembly Government and has its regional office located within the British Embassy in Dubai. Since opening the office in 2004 it has assisted over five hundred business organisations to do business in the GCC and wider Middle East. IBW (Middle East) is currently in the process of extending its network of ‘InMarket-Partners’ and in this new venture The PITT Group will help to develop and increase exports from Wales to Bahrain over the coming months and years ahead. The current partner network includes business experts located in the UAE, Saudi Arabia and Iran. For further
Above: Staff from the British Embassy meet with Trade Mission visitors from Wales earlier this year. information on helping to develop the network, learn more about IBW or to find
suppliers from Wales you should contact Lee Jennings (firstname.lastname@example.org)
Bahrain News TNT’s new tagline marks new era of clarity ‘sure we can spells out long-time unspoken brand promise Just do it. Connecting people. What you just read aren’t two random phrases. They are, in fact, some of the most powerful words in global business today. Chances are you not only recognise them, but that you can identify the companies and products behind them. You probably knew, for instance, that it’s Nike urging you to get out there and just do it, assuring you that its sportswear will help you conquer any physical challenge. And whether your mobile phone is made by Nokia or not, you know that the Finnish electronics giant makes all kinds of devices for connecting people. Good taglines define value, evoke emotion. Those two phrases – each from a leader in its industry – demonstrate the power of a good tagline. Not only do they pack a lot of information about a company’s business into a few words, good taglines can also evoke a bit of emotion on the part of consumers. Think about it for a moment. Don’t you have some clear feelings about each of those companies and their products right now? Simply reading those lines can influence ideas and feelings. The companies behind those lines are able to capture consumers’ attention because they have 44 Forum
successfully defined the value they offer, and they clearly and consistently communicate that value in all they do. While taglines are just one way of sending the message, they are perhaps the most visible one. TNT’s new tagline integral to company identity Achieving that high level of brand clarity in the minds of customers is a goal shared by thousands of companies in today’s crowded global marketplace. Your company is probably no exception, and according to Ahmed Gamal - Country General Manager, neither is TNT. “That’s why we introduced a new tagline – ‘sure we can’ – which now appears alongside our logo, replacing the previous business description “Global Express and Mail,” said Gamal. ‘Sure we can’ sums up can-do attitude, ambition “Like those other successful phrases, TNT’s new tagline captures the essence who we are as a company,” he said. “It sums up the can-do attitude TNT people have always demonstrated, and it reflects TNT’s ambitions” to: · expertly run its global networks · renowned customer experience · lead the industry’s environmental efforts through its work with the United Nations Environment Programme (UNEP) and the United Nations World Food Programme (WFP). Above all, said Gamal, ‘sure we can’ conveys TNT’s
promise to customers. “It’s a clear statement of the value we offer: a ‘can-do’ approach to everything we do in our work, everyday.” While the new tagline can already be seen on TNT trucks and planes, as well as the company’s recently refreshed website at www.tnt.com, it will be unveiled more widely in the first quarter of 2009. That’s when, according to Gamal, TNT will launch a global brand campaign aimed at communicating its value to the entire world. Reality check: Words match deeds Gamal may not be ready to place ‘sure we can’ in the league of Nike’s ‘Just do it’ quite yet, but he is convinced that the tagline passes the reality test. “‘Sure we can’ is not just a cute slogan.” The line was derived from in-depth research into what distinguishes TNT from other express providers. “The research revealed that our ‘can-do’ attitude makes us unique among our competitors,” he said. Customer feedback confirms those findings. The results are consistent with those TNT has been getting for years from both internal and independent customer surveys. That consistency, said Gamal, is what makes TNT sure its message is on target. “The concept of ‘sure we can’ is not new at TNT” he said. “What is new is that now we’re talking about it. We’ve lived it for years. Now we’re also putting it into words.”
The 44 year old former beauty queen and self styled pit-bull-withlipstick has put a previously unknown author into the top 20 of the best seller list. Kaylene Johnson’s book “Sarah: How a small town girl Turned Alaska’s Political Establishment on its ear” has been rushed into print to meet the demand to find out more about someone who could become the world’s most powerful woman. Sarah Palin was an unknown to the vast majority of Americans before John McCain chose her as his running mate and since then the world has been clamouring for more. Attractive, conservative, Yankee-ish and much, much younger than McCain, Palin has helped to change the feel of the entire presidential campaign. At 159 pages it’s an easy book to tackle and no more than a account of her history. The book may not change your life but standyby - she might.