Page 1


From The Chair

Khalid Al-Zayani Chairman Dear Members, Welcome to the Summer edition of the BBBF magazine. A number of you will shortly be taking a well earned opportunity to visit the United Kingdom and cooler climates on your summer holidays. No doubt you will have time to reflect on the challenging year so far. Despite the recent uncertainty, we strongly believe that we have in place the economic fundamentals and entrepreneurial spirit to build a solid path to achieving Vision 2030. No visionary objective is without challenge and I urge each and every one of you and your businesses to step up to the plate. This is supported by recent independent data predicts that the Bahrain GDP is likely to post a 3-4% increase during 2012.

Registration number ISSN 1985-9929

The Spring period is always an exciting and high octane period of the year for the business community. We were delighted to see the return of the Formula 1 Grand Prix and the huge number of delegates attending various international and regional sector conferences. The Forum was also blessed to welcome H.E. Essam bin Abdulla Khalaf, Minister of Works and H.E. Dr. Abdul Hussain Bin Ali Mirza, Minister of Energy to address. Both Ministries are hugely important to the continued economic prosperity and development of Bahrain. Both Ministers highlighted the enduring historic friendships and fantastic business opportunities that exist between our two islands. Record attendances at both events firmly register that our members really appreciate hearing from our leaders. Accordingly, we will continue to welcome Ministries to the Forum in the coming months.

Bank who sponsor our Special Interest Group (SIG) initiatives. They continue to be a great source of financial support and generous encouragement and their unwavering support allows us the financial security to increase the number of initiatives and enhances the quality and number of events that we organise for the benefit of our members.

Contents

We hope that you enjoy this Forum edition and the Committee is looking forward to seeing you, and your guests, at forthcoming BBBF functions and hearing more about how we can serve you better. Despite the traditionally slower summer vacation period, the BBBF will continue to run events throughout the warmer months and I do sincerely hope that if you are in town, then you and your guests will be able to join us. I wish those of you travelling - safe and relaxing journeys. Please see Page 5 for details of our events.

Embassy News................8

A special mention also to Gulf Air and HSBC, our 2012 corporate sponsors, and to Standard Chartered

With kind regards

Sharing Best Practices event at Capital Club .....34

Khalid Al-Zayani Chairman

The 2011-2012 Executive Committee ......2 Advertiser Index ..............2 From Her Majesty’s Ambassador ....................3 Welcome to New Members .................4 Diary Dates......................5

SIG Update....................10 BBBF and Standard Chartered announce SIG support ..11 SIG Security ..................12 Financial News .............16 Bizladies Branches out ..22 BAPCO Feature ............24 News from the E.P ........28 Retail News ...................30 Education Sector ...........32

Hotel & Leisure News ....36 OBG talks to Sheikh Nasser ...............40 DHL wins Award again ..42 Bahrain News ................44 Summer Bargains at Royal Golf Club .............48 And Finally.....................52 Cover Image: Mr Hassan Jarrar and Mr Khalid Al Zayani agree Standard Chartered Sponsorship for BBBF Special Interest Groups.

BBBF Tel: +973 1781 3488, Fax: +973 1781 3489, Email: bbbforum@batelco.com.bh Bahrain British Business Forum, P. O. Box 10051, Manama, Kingdom of Bahrain

Forum

1


The 2011-12 BBBF Executive Committee

Chairman Khalid Al Zayani

Deputy Chairman Austin Rudman Mob: 3969-9475

Treasurer Jonathan Trafankowski Mob: 3914-8599

Hon-Secretary Jill Boggiss Mob: 3604-4100

Member Rob Grey Mob: 3966-3452

Member Julia Atherton-Dandy Mob: 3966-0598

Member Nasser Al Arayedh Tel: 1727-2575

Embassy Representative Bill Scarth Mob: 3942-7616

Our thanks to all the advertisers in this edition of Forum. Without their support, this issue would not have been possible. Please give them yours.

Executive Manager Dena Wales Tel: 3969-6191 This edition of the BBBF Forum magazine was compiled by Andrew Mead at Mead Management Services Ltd. email: andrew@sbtd.co.uk UK Mob: 0044 7940 559 925 KSA Mob: 00966 506 271 151 Bahrain Mobile: 00973 3638 7595 and produced in cooperation with Krishnan Surendran at Jumana House, Riyadh, KSA Tel 009661 292 0451 Fax: 00966 1 472 6962 If you would like to contribute to a future edition please telephone or send an email to info@sbtd.co.uk A full page advert is charged at BD300. A half page advert at BD180, A quarter page advert at BD100 A small panel at BD50 Please note: The BBBF nor its agents do not warrant the services of any of the individual or corporate members of the BBBF. The views and opinions expressed by independent contributors must not be regarded as those of the BBBF or its agents. Publication of any article or advertisement does not imply any endorsement of the views, products or services described therein.

2

Forum

Al Jazira Supermarket ..................................... page 48 Al Zayani Motors ............................................. page 51 Almoayed Wilelmsen Ltd................................. page 49 AXA Insurance ............................. Outside Back Cover BAPCO............................................ Inside Back Cover Best Western Hotel ......................................... page 32 BFC ................................................................. page 18 BMMI ............................................................... page 31 British Airways ................................................. page 29 British School of Bahrain ................................. page 33 Cutis Clinic ............................................................... 47 DHL .......................................................................... 43 Diplomat Radisson Hotel.......................................... 37 Euromotors........................................................ page 9 G4S .......................................................................... 15 Gulf Agency Co ............................................... page 35 Gulf Hotel ........................................................ page 39 HSBC ..............................................Inside Front Cover Insure Direct .................................................... page 23 Jaguar Bahrain ................................................ page 45 Lost Paradise Water Park ...................... Centre Pages Mansouri Mansions ......................................... page 33 MWH Khonji .................................................... page 11 Nexus ....................................................................... 17 NHSC .............................................................. page 21 Park Hyatt Hotel Jeddah .......................................... 41 Phil Weymouth Photography............................. page 6 Sue Anderson Consultants ............................. page 32


From Her Majesty's Ambassador

With the Queen’s Diamond Jubilee weekend just days away, I’ve just been reminded by a TV interviewer of the global appeal of Her Majesty, our Royal Family and all the trappings of the British monarchy. And that also applies here in Bahrain, where we’re not only seeing the British community and the Embassy arranging celebratory events but also genuine warmth from Bahraini’s as Her Majesty celebrates 60 years as our Head of State. I met His Majesty King Hamad shortly before he left for the lunch hosted by the Queen at Windsor Castle on 18 May for monarchs from around the world. He was looking forward hugely to seeing Her Majesty. A photograph of him with Her Majesty at the event will greet BBBF members when they next visit my residence. We kicked off local celebrations on 25 April with the Queen’s Birthday Party, the Embassy’s showcase event of the year, which was making a welcome reappearance after a gap of two years. Feedback from guests suggests it was one of the best they had been to, which is great to hear. I was delighted that we were able to celebrate so enjoyably the Queen’s Birthday and kick off the Diamond Jubilee celebrations in the company of His Highness Sheikh Nasser bin Hamad Al Khalifa, President of the Bahrain Olympic Committee, representing King Hamad.

One of the themes of the event was the GREAT Campaign, launched by Prime Minister David Cameron last September and designed to showcase the breadth of Britain’s strengths, from the creative industries to sport, from technology to entrepreneurialism. It was therefore most appropriate that the evening was supported so generously by British Airways, HSBC and Rolls Royce motor cars - all great British brands, for which I am most grateful.

key part of our strategy is focussing on High Value Opportunities. Here in Bahrain that means for us looking at, among other projects, airport expansion, LNG regasification, downstream aluminium processing, and sanitary and water engineering infrastructure. If any BBBF members are interested in working with us on any of these or other major opportunities please speak to Bill Scarth, the new Head of the UKTI team at the Embassy.

April also saw the return of the F1 Grand Prix. I was delighted that it went ahead. I hope BBBF members noted Prime Minister Cameron’s words of encouragement for Bahrain ahead of the event. It was disappointing that McLaren didn’t win. Let’s hope they can cure their sticky wheel-nut problem by next year! McLaren’s link with Bahrain is a great example of successful inward investment into the UK which I would be delighted to see Bahraini entrepreneurs emulate. There are many good reasons to invest in the UK beyond property.

As ever, I look at the political and security situation and reflect that it is still having a serious impact on some sectors of the economy. But recent visits to BAPCO and Alba show that there are still major opportunities and huge ambition in Bahrain. What I can assure BBBF members is that the UK is committed to helping Bahrain build a stable future, both in political and economic terms. We want to see more and quicker reform across

the board, and we are providing encouragement and practical support to that end. But, overall, this long-standing and close relationship between friends and allies is in good shape. I hope that BBBF members have a pleasant summer and that some of you will be able to get to the ‘greatest show on earth’, namely the London 2012 Olympic and Paralympic Games. It promises to be a wonderful event and a tremendous showcase for the best of British. Ramadan kareem. Iain Lindsay OBE British Ambassador

In early May I attended the FCO’s annual Ambassador’s Conference. Both the Prime Minister and the Chancellor of the Exchequer underlined to us the national importance of the FCO’s Prosperity Agenda, including the role played by embassies in increasing UK exports and foreign direct investment into the UK, and opening markets. Our goals are ambitious: by 2020, to double UK exports and to get another 100,000 UK companies exporting. A Forum

3


4

Forum

Yusuf Adenwala Managing Director Arabian Neon & Vintage DĂŠcor Tel: 1746 9999 Mob: 3960 4281 yusuf@arabianneon.com

Shivaun Gyan Manager - Int. Audit & Consulting Protiviti Member Firm Bahrain Tel: 1715 2601 Mob: 3689 1681 shivaun.gyan@ protivitiglobal.com.kw

Afshan Akhtar General Counsel Aluminium Bahrain (Alba) Tel: 1783 5757 Mob: 3222 9125 afshan.akhtar@alba.com

Mark Harrison Regional Director - M.E. & Africa McLaren Automotive Tel: 1753 6351 Mob: 00447775405516 m.harrison@mclaren.com

Sameer Al Khan Assistant General Manager Trafco Tel: 1782 6745 Mob: 3942 1200 sameer@trafco.com

Prasanth P.J. Purchase Manager Trafco Tel: 1772 5780 Mob: 3932 0524 prasanth@trafco.com

Leanne Arnold Commercial Director KAMAR Mob: 39470492 leannearnold@kamar.biz

Azzam Moutraji Sales Manager Trafco Tel: 1772 3524 Mob: 3967 9748 azzam@trafco.com

Alex Bannerman First Secretary British Embassy Tel: 1757 4108 Mob: 3983 5945 alex.bannerman@gmail.com

Laura O’Connor Senior Consultant Knight Frank Middle East W.L.L. Tel: 1710 7337 Mob: 38883977 laura.oconnor@meknightfrank.com

Ben Elsworth Manager MWH KHONJI Tel: 1771 2542 Mob: 3633 1167 ben.elsworth@mwhglobal.com

Andrew Petty Centre Manager A.M. Yateem Bros Tel: 1721 5613 Mob: 3940 0073 petty@batelco.com.bh


Welcome to New Members Deborah Sellers Associate Director Cluttons Tel: 1756 2860 Mob: 3989 3396 deborah.sellers@bh.cluttons.com

Kristian Syson Associate Director Cluttons Tel: 1758-7005 Mob: 3929 2605 kristian.syson@bh.cluttons.com

Ian Shears Associate British Council Tel: 1726 1555 ian.shears@britishcouncil.org

Travis Thompson Key Accounts Manager Gulf Brands International Mob: 3655 4755 travis@ gulfbrandsinternational.com

S Sridhar Acting General Manager Trafco Tel: 1772 5897 Mob: 3962 4908 sridhar@trafco.com

Ebrahim Mohd Ali Zainal Chairman Trafco Tel: 1772 9731 ez@trafco.com

Diary Dates

The BBBF Directory

June 2012 Business Lunch Meeting Venue: Diplomat Radisson Hotel Time: tbc Wednesday 8th August 2012 Ramadan Night Venue: British Club Time: 7 pm Cost: Members only event Tuesday 18th September 2012 Business Lunch meeting Speaker: tbc Tuesday 16th October 2012 Business Lunch meeting Speaker: TBC Events in the pipeline Please visit our BBBF website www.bbbforum.org and check the calendar for updated details on the above and other events & meetings being held.

The printed edition of the 2012 BBBF Directory is now available from the BBBF Office. Members contact details may also be found online by using a Text Search facility or from a search of member photographs. Any member wishing to update their picture should send a new picture with a minimum dimension of 30mm wide x 35 mm tall at 72 dpi to the Executive team at: bbbfmemberships@batelco.com.bh Forum

5


Benefits for BBBF Members

Benefits for all our members may be obtained on production of their Membership card at the concerned outlet. We would like to hear your feedback concerning these discounts. Please do not hesitate to offer your services to our members by contacting the BBBF office. If any member has any difficulty obtaining a discount, please contact the BBBF office so we can rectify the situation. AXA Insurance 10% discounts to members on personal lines insurances. (excluding medical) Terms & Conditions Apply. Contact: Stephen Wagstaff Tel: 1758 8222 Email: stephen.wagstaff@axa-gulf.com Bahrain Kuwait Insurance Company (BKIC) Special schemes have been arranged with Bahrain Kuwait Insurance Company (BKIC) for BBBF members for the following classes of insurance: House & Contents, Domestic Servants & Motor Insurance. Special terms are available on production of your membership card. Bizladies BBBF members can join Bizladies for a 25 % reduction in the fees (BD 75 for 9 events instead of BD 100). In addition a 10% discount may be obtained against organisational and executive coaching, proof reading, training, assistance with academic writing and psychometric profiling. Contact:- Dr. Clare Beckett-McInroy (Managing Director), Mobile:- +973 38442727, Email:- clare@beckett-mcinroy www.bahrain@bizladies.org British Airways BA is offering members of the BBBF a 10% discount on fares from Bahrain to UK, Europe, North America and South America in Club World, World Traveller Plus and World Traveller. The discount rate is based on the British Airways’ published fare, and applicable to round or one-way trip tickets originating from Bahrain. This discount is not valid on taxes fees and surcharges.To book please contact Ali Sharif on ali.sharif@ba.com British Club Entrance Fee waived when booking Business lunches in the Ascot Restaurant. (pre-booking only) Group booking welcomed. Contact: Reception Tel: 1771-3999 Craig Consultants 10% discount for members on 1-on-1 Executive Coaching, Contact: Kevin Craig Tel: 36199980 Email: kevin@craigconsultants.com DHL 25% discount from the cash tariff for any personal shipments being sent from Bahrain to anywhere in the world available on production of your membership card. Contact Andy Broughton DHL Customer Service Tel: 1736 4100 www.dhl.com.bh

6

Forum

Expat Angels 10% discount on all packages and services. Contact: info@expatangelsbahrain.com Tel: 3832-0439 Hasan Mansouri 10% discount to members at Mansouri Mansions Hotel and Country Club. Contact: Karim Mansouri Tel: 1772 8144 Email: karim@karimmansouri.com Marriott Executive Apartment and Residence Inn Bahrain 15% discounts when dining in Skyw@lk Café upon production of the BBBF membership card. 10% discounts on the best available rates for BBBF Member companies. For meetings and events, we offer a special day delegate rates of 13 BD per person inclusive of 3 coffee breaks and lunch. Contact Marwan Haddad Tel: 3624 2210 email:marwan.haddad@marriott.com National Hotel Services (NHSC) 5% on beers, 15% on wines and spirits with the exception of products already on special offer. Contact: Ian Bricklebank Tel: 1781-5929 Email: nhsc1234@batelco.com.bh Protection Insurance Service offers BBBF members special rates on their personal insurance (motor, home, travel and any other insurance cover). Members will just call to select the cover type, share the credit card number and we will deliver the policy documents to his / her office. Please call 3904-3446 or 3645-4282 Royal Over-Seas League The Royal Over-Seas League has clubhouses in London and Edinburgh which include hotel-style accommodation.Reduced rates for BBBF members. Application forms for membership are obtainable from the Membership Secretary at: Royal Over-Seas League, Over-Seas House, Park Place, St James’s Street, London SW1A 1LR Email: fvanicek@rosl.org.uk Tel: 0044 20 7408 0214 Fax: 0044 20 7499 6738 Servcorp Business Package Two months at half price on any Servcorp Business Package ontact: Heather Barrclough, Sales manager Tel: 1750 2710 email: hbarraclough@servcorp.me


Why Join The BBBF?

BAHRAIN The Pearl of the Gulf has had a long standing relationship with Britain and is still a major trading partner.

Membership directories are distributed to members of visiting Trade Missions and are available through the Embassy and business centres in five star hotels.

BRITISH Trade with Bahrain is now subject to significant competition in this era of globalisation particularly from countries in Europe and from the USA.

Simply click on “Sign Up” on our website www.bbbforum.org complete the application form and click submit. Sounds simple, it is, it must be worth it.

BUSINESS between Bahrain and Britain must be promoted in order for Britain to maintain its dominant position. The BBBF has been formed to help in whatever way it can to do this and through its close cooperation with the British Embassy seeks to promote exchange of trade and good relations between Bahrain and Britain. FORUM Is defined in the Collins English Dictionary as, “an assembly or meeting to discuss topics of public concern”. The BBBF provides through its monthly meetings a platform for networking amongst its members and the exchange and dissemination of useful business leads and opportunities. In addition, in return for a modest subscription, members receive the benefit of inclusion in an annual directory describing the products and services they have to offer and a listing on the BBBF website again with a description of activities, contact numbers and useful links.

BBBF Membership Application Please complete the membership form and send it to: BBBF Executive Office, Fax: (00973) 1781 3489, or Email: bbbfmemberships@batelco.com.bh. For further information call (00973) 1781 3488, Web site: www.bbbforum.org

Cost of membership Individual Membership: BD 75 per annum, with an additional BD 40 once-only registration fee. Corporate Membership: BD 300 per annum (up to 5 individuals) plus BD 40 for each applicant up to a maximum of 10, with an additional BD 100 once-only registration fee. Corporate Sponsorships Three levels of sponsorship are available: Platinum: BD 3500 each year for three years Gold: BD 3500 for one year Silver: BD 1750 for one year Sponsor packages include a variety of advertisement opportunities in the Membership Directory, the Forum magazine, the BBBF website and at the regular lunch meetings. Full details are available on request.

Corporate Membership please complete separate form for each applicant

Individual Membership

Company Name

Website address of business (if applicable)

Title and full name (Surname first)

Describe how you / your company contribute to substantial business interests in Bahrain (Maximum 150 words)

Position in business Nationality

Date of Birth

CPR Number Address of business (P.O.Box & Town) Business telephone

Facsimile

Home telephone

Mobile

E-mail address

I agree to abide by the BBBF Constitution & Internal regulations. Applicants Signature

Please note that the granting of individual or corporate membership is subject to BBBF Committee approval.

Date

Forum

7


Embassy News

It is now 100 Days since I took over from Rebecca as Head of UK Trade and Investment in Bahrain; a good time to reflect on where we are and where we are going. It’s been a busy 3 months as my arrival coincided with a strategic change at UKTI HQ as well as personnel changes in my own Section. This has presented both challenges and opportunities, which I believe mirrors the commercial position facing us in Bahrain today. Clearly you, the business community, have faced and will continue to face challenges. But there are also opportunities and it’s the UKTI Team’s job to help relevant businesses to overcome the challenges and realise the benefits of the opportunities. I was asked to present the new UKTI strategy at last month’s AGM. To briefly recap, UKTI will focus on 4 new ‘pathways’ – doubling the number of UK SMEs that export, targeting High Value Opportunities (HVOs), developing Foreign Direct Investment (FDI) in UK and

managing our key strategic relationships. The coincidence of 4 pathways and 4 UKTI Bahrain Team members, along with the 100% changeover of our people between February and August was too good an opportunity to miss. Heather Hopper has taken over from Sanya Cooper as the Infrastructure Sector lead and will also be our SME Pathway Champion. Sadly, Myrna Al Mehaiza has decided to move on, we wish her all the best for her new position at the US Embassy. Her successor, Imane Al Alaiwat, joins us in June. A big welcome to Imane and we look forward to your work in the Financial and Professional Services sector and as our FDI Pathway Champion. After 17 years of un-stinting effort, Eileen Al Saie will be retiring this summer. Eileen is our Education and Healthcare Sector specialist, the HVO Pathway Champion and also carries all our corporate knowledge! It is impossible to express adequately our thanks and appreciation for her years of excellent service; we wish her a long and happy retirement here in Bahrain. That just leaves me, as Head of the Team, taking on the role of Strategic Relationships Pathway champion. As we learn our new jobs, work through the changes and, hopefully, continue to deliver business as usual we look

Out with the old etc…

Try to cast your mind back four years to the summer 2008. If you can remember what you were doing then – living in another country perhaps, renewing the latest of your many rolling contracts in Bahrain, or recently settled here - it will probably seem like a strange combination of a long time ago, yet only yesterday. As I come to the end of my four years at the Embassy I can still remember stepping off the plane for the first time into the thick heat, the invaluable contactheavy Blackberry passed to me by my predecessor Steve Harrison, entering my office and wondering how I’d manage, then returning to Juffair to see my wife Juliette and the kids looking so at home that I knew all would be fine. So much has happened since then - visits by the Foreign Secretary, FCO Minister Alistair Burt, TRHs The Duke of York and Earl of Wessex, The Lord 8

Forum

to our BBBF colleagues and friends both for your advice and assistance. We welcome any of your ideas on how best to support you and UK businesses, what we need to do to ‘get it right’ and of course our doors are always open for a chat. Finally, the UK Government has reiterated its policy on Bribery, you may remember that the Embassy/BBBF ran a SIG event on the subject last year. Feedback from business around the globe shows there is a continuing demand for clarification over issues such as facilitation payments. Payment of these by UK firms and individuals is illegal under UK law. The Government has provided a letter making clear that facilitation payments are illegal which you can use with local authorities, I can provide copies. I also have access to an FCO Bribery toolkit. This contains helpful guidance and advice including cases studies, Q&A’s and standing instructions on reporting suspected cases involving British firms to the Serious Fraud Office. Again I can provide details. That just leaves me to say Ramadan Kareem, Eid Mubarak and have a great summer. more fun, and I believe more effective. I would like to offer my heartfelt thanks to everyone.

Mayor; numerous trade missions, talks and business leads; a new government in the UK; and of course the events of 2011. Throughout this time though, a consistent theme has been the open and friendly energy of the BBBF, an energy that mirrors the welcome I have received from Bahraini’s in all walks of life. Chairman Khalid Al Zayani and Vice Chair Austin Rudman, the Committee and the Executive Office, and of course the members (particularly those in the Security SIG with whom I have spent the most time) - all have made my time here

But when the old goes out then the new comes in. So I have great pleasure in introducing my successor, as of midJune, Russ Dixon. Russ will be coming to Bahrain with his wife Debbie, having been Minister Burt’s Private Secretary. He also has a wealth of press, management and other experience behind him, and as importantly, is a friendly bright and energetic colleague. I am sure he will fit right in, and that the BBBF will make him feel incredibly welcome. I wish Russ, and all the BBBF members, a successful and prosperous next four years (although I hope they don’t pass quite as quickly as the last four).

Rupert Potter Deputy Head of Mission, British Embassy


SIG - Update

A

s we plan and think about both speakers for lunches and our groups we have been mindful of feedback from the survey and you will have noticed that we have had speakers from Ministries as you requested - and I think that these lunches have been well received. We have been focusing the hosting of these through the relevant SIG head so we can open up relationships with the Minsters’ teams in order that we can use BBBF SIG heads as a conduit for member ideas and concerns. We will be formalising this more in the next quarter and will let you know how you can help and get involved. Another focus we have as a group is to explore how we can support young Bahrainis to get work experience through our membership. Tom Reynolds from Trowers is spearheading this and we will outline this in more detail soon. We plan to form a BBBF young business group - this will be headed by Reem Al Mahroos, Myrna Al Mehaiza and Cate Barbour who will send out a communication soon - again this will outline who they want to attract as members and how you can help to support their work. Both of these initiative are in parallel to the work we are planning with the Bahrain Polytechnic team who look after the business masters programme. Students who do this need a real project to complete their studies - their work is excellent and I will be talking to Faisal Hassan and Alison Reynolds at the Polytechnic about getting two students to help me get BBBF SIG better resourced in terms of social media, PR and a rolling programme of events - more to come and exciting to get young people involved.

10 Forum

On a related matter we will be supporting Abdulellah Al Qassimi in his work for the 2012 Career Expo - over the three days that this is held in November this attracts over 12,000 young people - I will come back to you with details about how we are going to support this great event. We are delighted to have Standard Chartered supporting our work - this will give us a more solid base from which to do our programme of events and will help us to be more active. There is more detail about this opposite so I won’t dwell on this here. Thanks very much to Daren Warner, Nimmi Kamal and Hassan Jarrar for their support so far. Exciting times for us all - please let me know if you want to help me to organise our work - and if you want to help with the organisational effectiveness group, which is the group I run in addition to managing the SIG group. Group Updates Organisational Effectiveness The organisational effectiveness group held a meeting with the legal sig and with the Bahrain HR Forum and this format worked well. This was about the labour law and had a very impressive attendance of members and potential members. The next meeting will focus on marketing - this was an area that you have asked for more information about, in particular marketing strategy - so we will find a panel and run a workshop with this topic. Upcoming for Construction Construction SIG are organising a hotel and leisure focused event for July looking to bring together various specialists to give a panel based overview of this important sector. They will explore issues from a construction and development perspective as well as from a Bahrain tourism, cultural and business development perspective. Construction SIG hope this event will reach to other members other than those focusing on the construction sector.

and Security After a busy start to the year the pace continues with the next scheduled meeting taking place at the Diplomat Radisson Blu Hotel, Residence & Spa on Wednesday 20th June with a scheduled start of 15:00hrs. Security related companies are encouraged to take advantage of the opportunity to display their products at no cost at this event as all we ask is for a donation to our adopted charities which are the Royal Society of St George and the American Women’s Association. By way of a look forward our bi-annual Social Networking Gathering will be taking place at the British Club on Wednesday 8 th August with a scheduled start of 19:00hrs. For a more in depth briefing with regards to both events please contact Tony Palys. apalys@investcorp.com and SIG ICT (Information & Communications Technology). The ICT group is planning a meeting to discuss Internet Security. This was the topic of the speaker, Ahmed Al-Doseri of the TRA at a recent BBBF lunch. The subject then raised its head again when some ministry websites where hacked into. We will invite members and guests to a meeting and will have presentations of solutions to this very important problem. and Legal The Legal SIG has recently sent an email to members and contacts in relation to its proposed events for 2012 as well as requesting those interested in speaking opportunities to get in touch. and Finance A Financial Services SIG was held on May 30 in the Sheraton Hotel Awaki Ballroom. The speaker Simon Williams, HSBC’s Chief Economist for the Gulf gave his views of the GCC economies, present and future, with particular emphasis on Bahrain. and Youth The Youth SIG is preparing to host a ’launch event’ to introduce members and contacts to the group’s role and objectives within the BBBF and the business community in Bahrain.


BBBF and Standard Chartered Announce Partnership in Support of SIGs The Bahrain British Business Forum (BBBF) and Standard Chartered Bank today announced their three year partnership in promoting the BBBF’s Special Interest Groups, which focus on the fields of Legal, Organisational Effectiveness, Construction and Financial Services, Security & ICT. Standard Chartered’s affiliation with the BBBF will enable the SIGs to continue developing channels of communication for members helping them identify opportunities for business development in their specialised fields. Mr. Hassan Jarrar, Chief Executive Officer for Standard Chartered Bahrain, presented the cheque to Mr. Khalid Al Zayani, BBBF Chairman, and commented: "Standard Chartered Bank is proud to be associated with the Bahrain British Business Forum (BBBF) in sponsoring the Special Interest Group platform. As the oldest bank in Bahrain, we are committed to supporting the economies success and societies in which we operate. This partnership is

one of the ways the Bank facilitates global trade and investment corridors because as the world’s leading trade bank, with a footprint in Asia, Africa and the Middle East, Standard Chartered is ideally placed to play a shaping role in this fast-moving environment." Mr. Al Zayani commented: "As a UK bank and the first bank in Bahrain, Standard Chartered has demonstrated its commitment since 1920 to the development of business and local community here in Bahrain, and this partnership will help further facilitate trade between the Kingdom and the UK. The BBBF could not continue its valuable work without such support, and we are grateful to Mr. Jarrar and his team for recognising the contribution BBBF makes to Bahrain’s economy. We look forward to a long and mutually beneficial relationship."

Mr Hassan Jarrar and Mr Khalid Al Zayani events such as the annual Business Bazaar with participation from partners such as UKTI, Bahrain Chamber of Commerce, EDB, Tamkeen, BizLadies and the Ministry of Industry. SIG Chairperson, Ms Jill Boggiss, in conjunction with the group heads is currently

working with the Bahrain Polytechnic to establish work placement opportunities for undergraduates who require project-based learning for their degree studies. There will be a new SIG focused on the needs of young business people, supporting their growth and development in the workplace.

Each of the six BBBF’s Special Interest Groups hold four meetings per year focused on a speclialised topic, in addition to key

About Standard Chartered Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world’s most dynamic markets and earns around 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank’s growth in recent years. With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for more than 80,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank’s heritage and values are expressed in its brand promise, ’Here for good’. For more information on Standard Chartered, please visit: www.standardchartered.com. Forum 11


Special Interest Group - Security with elections and reforms has still some way to go resulting in economies such as tourism being particularly hard hit. So with that in mind always check you respective Embassies & Consulates travel advice including travel to Europe and the US.

Do you remember these words of twelve months ago "Call it what you like but the "Arab Spring" is impacting on the Globe as government’s reaffirm, or as we are still seeing in some cases, re-aligning their strategies and alliances in the Region and beyond". On the back of this Corporates were scrambling to consultants to review their business & security plans for the future as security concerns hit staff retention and recruitment to this very day.

If so my question to you, the reader, is did your company actually complete the review & update of their corporate and business continuity plans whilst at the same time look at their staff welfare and awareness by ensuring that there was a tried and tested Security Plan in place? Has the appropriate information cascaded down from the top to the bottom and then back to the top so as to ensure "buy in" and "duty of care" for one and all? 12 Forum

Maybe I should not hold my breath for those hopefully positive answers!! Of course the most important question is how it has affected you, & your quality of life….. Remember that we are here to advise where possible. Region: The Region is as awash with deep emotions, instability, anger, misinformation & broken promises whilst at the same time aspirations, enlightenment, courage and hope prevails in the most strangest of places. Unfortunately the continued turmoil, so prevalent now on the streets of so many countries within the Region and beyond, is impacting on all economies with growth faltering, unemployment rising, and continued fiscal and external pressures compounding the present issues.

There is a very real risk that these developments could derail the change that is under way in these countries, and managing this risk from both a Security and Business perspective will need to be shared by the international community. Assistance

KSA – Driving: Not much to say really but thanks to our colleagues for passing on the stats slides below.

BBBF Special Interest Group (Security) As you read this article we will have already entered the sixth month of 2012 where we continue at a pace that leaves us breathless. Since our last meeting at the Crowne Plaza on the 1st of February, which was mentioned in the spring edition, we have continued our assistance to events

such as the F1 Gulf Air Grand Prix, attendance at conferences such as the 3 rd ASIS Middle East Conference in Dubai and orientation briefings to both financial institutions and business’s alike. We were also fortunate to attend various briefings & events at the British & US Embassies which facilitated discussion on the current climate and how we can do better with our duty of care to the community and friends whilst at the same time enhancing our objectives in encouraging investment back into the country that we call home. Formal Networking Gatherings continue. We had the April event at the Gulf Hotel by kind permission of the Deputy CEO & GM Garfield Jones ably assisted by his team. Our collective appreciation to one and all,especially Paul Donnell the Chief of Security & Safety & Louise Doyle. Our Hotel Security Working Group (HWSG), headed by Edwin Guerzon, the Director of Loss Prevention at the Ritz-Carlton Hotel & Spa, continues to be an active group with training programs & workshops being prepared in readiness for the continued challenges of the


ASIS Bahrain Chapter 276

second half of 2012. Hotel Managers are encouraged to contact Edwin (pictured above centre) for further details and support at edwin.guerzon@ ritzcarlton.com

were also involved in the first ever "America Week" which was launched on Sunday the 6 th May by the U.S. Ambassador to the Kingdom of Bahrain Thomas Krajeski.

The next formal gathering is scheduled for the 20 th June 2012 which will take place at the Diplomat Radisson Blu Hotel, Spa & Residence. Further details will be published closer to the event. Finally the partnership with OSAC & ASIS continues to go from strength to strength which offers member’s access to expertise in all types and manners of Security & Risk from Corporate to Manned Guarding, whilst opening the door to Membership and Educational opportunities that may not have been available in the past; here in Bahrain. Links with IISS and AmCham continue to be developed. Partnerships

As well as the activities mentioned above members

He explained that the idea of "America Week" is to celebrate the longstanding friendship between the United States and Kingdom of Bahrain, and to highlight our strong cultural and economic ties. We also view "America Week" as an opportunity to explore new possibilities for collaboration in business, trade, the arts and other areas: www.AmericaWeek Bahrain.com. Events also included a reception to celebrate the 236 th anniversary of the US Independence and the handover of command of NAVCENT/C5F/CMF from Vice Adm. Mark Fox to Vice Adm. John Miller who we hope to have as a guest speaker in the very near future.

The Annual General Meeting of the ASIS International Bahrain Chapter took place on Thursday lunch time at Bahay Kubo Restaurant in Manama and was attended by an enthusiastic crowd of 12 members and 2 guests. After the welcome, thanks, apologies and elections of the Chapter officers took place the election process begun. Since no nomination had reached the Committee by the 8th of February, the four outgoing officers were re-elected and will hold office until the end of the year (31st December 2012) so as to be in line with other chapters worldwide. The elected Officers for 2012 are: § Jean Perois, CPP,PSP, Chairperson § Devlin Zents, Vice Chairman § Andrew Deamer, CPP, Secretary § Rajinder Singh, Treasurer The appointed Committee Officers who have wished to keep their positions are: § Adam Radicic, Membership and Law Enforcement Liaison § Glenn Harwood, ICT and Webmaster § Arvind Sharma, CPP, Newsletter Editor § Rajinder Singh, Legislative Rep This election to the local chapter of a 37,000 security professionals worldwide organisation is the first since the chapter was granted its

charter in February last year. This young chapter with 32 members is growing tremendously and has already organised a review for the major certification offered by ASIS, the CPP (Certified Protection Professional), the most sought after certification in the field of industrial security. ASIS International welcomes all those who have a task to protect industrial and commercial assets, and all those who have a vested interest in security in general. Members from OSAC and the BBBF are of course welcome to join ASIS International in general and our Bahrain chapter in particular. There is obviously shared interest and preoccupations between these three organisations and a ‘rapprochement’ is on course. Thanks to the ubiquitous Tony Palys, MBE, ASIS International, the BBBF and OSAC will cooperate and develop closer ties in 2012. To that end we already have some of our members interacting with OSAC and BBBF on events and meetings. This trend will certainly grow with goodwill and commitment and a better understanding of the opportunities and value that these three entities can bring to the table. As presentations and workshops are on Chapter 276 programme for 2012, this means in practical terms that the BBBF and OSAC members will be able to attend ASIS Chapter 276 events, when feasible. The Chapter 276 website will be on line within a few weeks. BBBF and OSAC

Forum 13


Special Interest Group - Security members will be invited by email to discover it at the same time as the members of the 276 chapter. For those interested (as you do not need to be an ASIS member to sit for the CPP exam) we are thinking about starting a CPP review around midMarch depending on the interest manifested by prospective students. It will be a weekly meeting – on Wednesday evening most probably - during 12 weeks, with a lot of reading in between.

Interested? Please drop a line to Andy Deamer, our Secretary, rew.deamer@rmime.com at the earliest. International Institute for Strategic Studies

The International Institute for Strategic Studies is the primary source of accurate, objective information on international strategic issues for politicians, foreign affairs analysts, business, economists, the military, the media, academics and the informed public. The Institute is independent, owing no allegiance to any governments or any political or other organisations. The IISS stresses rigorous research with a forwardlooking policy orientation and places particular emphasis on bringing new perspectives to the strategic debate. The IISS, based in London, is both a limited company in UK law and a registered charity. It has offices in the US, in Singapore and in Bahrain. www.iiss.org/about-us 14 Forum

For more information on becoming a member of the IISS, please contact Eleanor Pitt the Middle East Coordinator International Institute for Strategic Studies Middle East 14th Floor, GBCorp Tower, Bahrain Financial Harbour Tel: +973 38311551 Email: Pitt@iiss.org Olympic Games

Olympic Games – London 2012: Security & Safety The government and police are working to deliver a safe and secure Games that London, the UK and the world can enjoy.

The Olympic Games in London take place between 27 July and 12 August 2012 and the Paralympics occur between 29 August and 9 September 2012. A useful website for details of the impact that the 2012 games will have in regards to transport and travel go to www. getaheadofthegames.com The number of police officers & the various UK police forces that will contribute to the Olympic Games during the summer has been revealed by the Metropolitan Police Service. The 105-day operation begins with venues being searched before the games themselves are policed - followed by a reduced operation for the Paralympic Games. Twelve forces in total are hosting sporting venues during the operation, with football and other sports being held outside the capital. On peak days 12,500 officers will police the games nationally with 9,500 in London alone.

If you are attending, please bring as little as possible with you to Olympic and Paralympic events. You’ll need to go through airportstyle security when you arrive at your venue, so the more you bring with you, the longer it will take you to pass through security. There are strict rules on what can be brought into venues. For example: You can take one soft-sided bag into venues – it should fit under your seat or in your lap. However, for football venues there is a strict limit on bags so only very small bags are allowed into these venues. The full list of prohibited and restricted items varies between venues, so make sure you check the requirements for your venue before you head to your Olympic or Paralympic event. These lists are currently being finalised and will be made available in the coming months. Refer to: www.london2012.com

Olympic Games – London 2012: Travel Along with plenty of excitement and an incredible atmosphere, the Olympic Games will bring thousands of visitors to London and the UK. This means the transport system will be extremely busy – so if you’re going to a London 2012 sports event or ceremony, it’s important to plan and book your journey well in advance. Summer Holiday Travel: The heat of summer is upon us early this year and with that our thoughts focuses on the great "heat" escape but at least this "early warning" gives us more time to prepare. As Security at airports and hotels are cranked up around the world here are some travel safety tips that you may find useful.


Travel Tips: •

Make sure you have a signed, valid passport and visas, if required. Ensure your passport • has at least six months’ validity from your planned date of return. Some countries will refuse entry on arrival and some airlines will not allow passengers to board flights if their passport does not meet • this requirement. Check the latest travel advice for your • destination on your Embassy websites • Familiarize yourself with the local laws and customs of the countries to which you are traveling. Make 2 photocopies • of your passport identification page. This will facilitate replacement if your passport is lost or stolen. Leave one copy at home. Carry the other with you in • a separate place from your passport.

Leave a copy of your itinerary with your family or friends at home so that you can be contacted in case of an emergency. Notify by phone or register in person with your embassy (UK on Locate) or consulate upon your arrival. Know their location and contact details and program them into your mobiles. Don’t leave luggage unattended in public areas. Don’t accept packages from strangers. Don’t be a target! avoid conspicuous clothing and expensive jewellery and don’t carry excessive amounts of money or unnecessary credit cards. In order to avoid violating local laws, deal only with authorized agents when you exchange money or purchase art or antiques.

In case you missed the news reports in June, a hacker has posted over 6 million passwords online that he stole from the LinkedIn website. The safest option is to change all of your passwords NOW

here in Bahrain in the past twleve to fifteen months. Our collective best wishes to you both and to your families for a wonderful adventure in your new posts and beyond. There will also be a few other farewells from the group of which I will report on in the Autumn edition. Cyber - Worth Repeating Unless you are using an encryption device (hardware or software), you should assume that e-mail over the Internet is not secure. Never put anything in an e-mail message that you wouldn’t put on a postcard. http://office.microsoft.com/ en-us/outlook-help/12-tipsfor-better-e-mail-etiquetteHA001205410.aspx

For more information on Cybersecurity issues, go to the Homeland Security website at www.dhs.gov/ files/publications/ cybersecurity.shtm Looking Forward: •

Wed 20th June Formal Meeting Diplomat Hotel (15:00)

Wed 8th August Ramadan Social British Club (19:00)

For further information please do not hesitate to contact Tony Palys at apalys@investcorp.com

If you do get in some sort of trouble contact your respective consulate

Farewell A fond farewell to two stalwarts of the BBBF SIG (S) and OSAC Partnership who were always at the forefrront of events, presentations and meetings alike. They are folks that we could always rely on and who brought professionalisim, value and good old fashioned common sense to any situation with a touch of humour that could be, and in most cases was, infectious. This was particuarily apprecaited especially in such situations that we have sadly seen Forum 15


Financial News

Standard Chartered wins prestigious Awards

S

tandard Chartered announced in March that it had won two prestigious Transaction Banking Awards by The Asset Magazine. At The Asset Triple A Transaction Banking Awards 2012, Standard Chartered was named ‘Best Treasury and Cash Management Bank’ and ‘Best Working Capital Trade Finance Bank’ in the Middle East for 2011.

The Asset Triple A Awards are Asia’s defining recognition for excellence in the Transaction Banking industry Globally. The magazine uses a stringent methodology and a rigorous approach to the selection of the winners. The awards are adjudicated by The Asset’s Board of Editors who collectively have several decades’ worth of experience evaluating

industry awards in Asia. Commenting on the awards, Farooq Siddiqi, Regional Head of Transaction Banking MENA at Standard Chartered said: “Today, the Middle East is trading more with Africa and Asia than with the West. Our strong footprint across these three regions ideally positions us to benefit from these emerging trade

corridors. Over the last few years, we have invested in developing our online platform and human resources to provide our clients with integrated solutions and services that match their Trade Finance, Working Capital, Treasury and Cash Management needs. These awards come as testament to our continuous efforts to bring world class transaction banking services to the region.”

Citibank Bahrain launches the new PremierMiles Visa Credit Card Citibank unveiled the new PremierMiles Visa Credit Card, the first card of its kind in Bahrain to offer flexibility to directly redeem Citi Miles against a host of airlines including Bahrain Air, Gulf Air, Qatar Airways and Kingfisher Airlines. The card is packed with travel rewards, unlimited airport lounge access and many other exclusive privileges. Launched in association with Visa, one of the world’s leading payment solution providers, Citibank PremierMiles Credit Card revolutionizes travel rewards redemption on credit card spend with its best offer on miles, widest choice of frequent flyer programs and no expiry on Citi Miles. "Citibank PremierMiles Credit Card is designed to give customers the best value on their everyday purchases, ensuring that frequent travelers will enjoy the benefits of air miles by providing greater choice and flexibility", commented Mazin Manna, CEO of Citi Bahrain. "This card will complement our suite 16 Forum

of travel related products and services which are specifically designed to provide unforgettable travel experience for our clients", he concluded. PremierMiles cardholders are offered one of the best miles earn rate in the market with 2.65 Citi Miles for every BD1 spent using the card for local purchases. Overseas, cardholders will earn 3.97 Citi Miles for every BD1 charged to their card. Furthermore, Citi PremierMiles provides a 1:1 conversion of Citi Miles with an array of participating partners to allow cardholders choice to combine and leverage their existing Frequent Flyer Miles with the respective airline with no black-out period conditions. This includes premium brands such as Gulf Air, Bahrain Air, Qatar Airways, and Kingfisher Airlines. Navneet Kampani, Consumer Banking Head said: "Previously, travelers were limited to choosing their credit card on the basis of one frequent flyer program. With Citi

PremierMiles, customers will have total freedom to redeem their Citi Miles to an airline, destination of their choice from as many as four frequent flyer programmes to start with". Other features include: exclusive hotel privileges with Fairmont, up to 15% off on Gulf Air tickets, 10% discount on tickets for both adults and children to Lost Paradise of Dilmun Waterpark, complimentary airport pick with Dadabhai Travel, Citibank privileges and much more. Kamran Siddiqi, General Manager for Visa in the MENA region, commented: "The new Citibank PremierMiles Visa Credit Card is a great example of a product designed to meet the specific needs of its users. Such an extensive range of redeemable rewards will undoubtedly prove popular among frequent travelers, helping us to further drive credit card usage in Bahrain. "And it does not stop there. Cardholders can also enjoy

the benefits of Visa’s global payment network when they redeem their rewards on a trip to their chosen destination. Widely accepted in more than 200 countries and territories across the globe, cardholders can travel safe in the knowledge that they can use their Citibank PremierMiles Visa Credit Card easily and securely wherever they are in the world", he added. An added value for cardholders is that Citi Miles never expire. Card members can accumulate and retain their Citi Miles on their credit card till they wish to convert their Citi Miles into air miles on a particular frequent flyer programme and redeem for free flights or upgrades. Citi has been in the Middle East for nearly 50 years and currently offers consumerbanking services in Bahrain, UAE and Egypt. In the Kingdom of Bahrain alone, Citibank, the consumer banking arm of Citi, has had a presence for the past 21 years and is expanding its operations within the country.


Financial News Standard Chartered’s SME Banking recognised at Banker Middle East Product Awards 2012 Standard Chartered announced in May that its SME Banking Business was recognised as the ‘Best SME Internet Banking provider and Best SME Foreign Exchange Service Provider’ for 2012 by Banker Middle East, a leading regional banking and finance publication. The Bank received the awards at a ceremony held recently in Dubai. The Banker Middle East Product Awards recognise financial products and services for their innovation and their excellent financial results and how they contributed to gain market share for banks operating in the region. Commenting on the awards,

18 Forum

Sadia Saeed, General Manager, SME Banking for the Middle East, Standard Chartered said: "SMEs in UAE have strong international trade needs. Competitive foreign exchange services and world class online solutions are critical for SMEs to facilitate these needs. For the last few years, Standard Chartered has invested in its online platform and human resources to develop products and services designed to meet the needs of our customers. With SME’s in the region trading more with the Asia and Africa, than with Europe and the US, we are ideally positioned to leverage our strong footprint in these

markets to the benefit of our customers. These awards come as testament to our efforts, and we will continue to support the region’s SMEs by bringing world class services and solutions to the region." Standard Chartered Bank launched its dedicated online banking platform Straight2Bank for SMEs in April last year and has been

well received by customers. The bank also has a treasury team dedicated to SMEs that helps them manage their foreign currency risks and provide competitive foreign exchange rates. Standard Chartered has been introducing innovative and unique products and services designed to meet the specific needs of SMEs in Bahrain.


AXA unveils a new Retail Shop at the Nakheel Centre in Saar As part of an expansion strategy aimed at increasing its geographical footprint in the Kingdom of Bahrain and the Gulf, AXA Gulf – one of the largest and the leading non-life international insurers in the Middle East – today announced the opening of its new retail shop at the Nakheel Centre in Saar. A stone’s throw from the St Christopher’s Junior School, the Centre is already becoming a firm favourite amongst local residents. With popular brands such as Waitrose, Starbucks, Esquires and Kono Pizza already open; AXA is looking forward to welcoming its customers, both new and existing, to the new location. The new retail shop was opened on the 15th of April and this new state of the art shop is the second AXA

Shop in Bahrain, following the successful opening of the shop in Ramli Mall (A’Ali) last year. The new shop, located on the 1st floor of the Nakheel Centre, will offer a whole host of AXA services including policy issuance, policy renewal, documentation and information on all personal retail products. “Both of the shops support AXA’s renewed commitment to be more Available to our retail customers. With the Nakheel Centre Shop now open, AXA offers three convenient locations for our customers to visit – the AXA Branch in Seef, the Ramli Mall Shop in A’ali, and Nakheel Centre Shop in Saar. Our customers are now able to visit an AXA location 7 days a week, and coupled with our new 24 hour Call Centre, we

hope our customers now find our services more convenient.” explained AXA’s Country Manager Stephen Wagstaff. The new shop is aimed at offering a strategic and accessible location intended to boost AXA customer convenience and provide a one-stop destination for a variety of retail insurance solutions – part of AXA’s mandate to extend its world-class service backed by its unique insurance solutions. AXA’s products on offer include its robust and

comprehensive Motor Perfect, Travel Smart & Home Comfort products, as well as products covering Golf, Health, Life and Personal Accident. Finally, this expansion strategy is a real testimony of AXA’s strategy to become more available and the preferred insurance company for its customers. This will comfort AXA Gulf as a leading insurer in Bahrain both in personal and commercial lines The shop is open 6 days a week from 8am to 8pm (closed Friday).

Bahrain Financing Company offers unparalleled services and best rates in the Kingdom Bahrain Financing Company (BFC), the Kingdom’s oldest, largest and most reputed money transfer and foreign exchange group, has been facilitating customers’ lives with simple and hasslefree foreign exchange and remittance services for over 90-years. Offering a vast array of products including remittances, EzRemit, instant cash transfer worldwide, door to door delivery service, demand drafts, travellers cheques, and foreign currency banknotes, all supported by state-of-the-art systems, BFC adheres to a customer centric business philosophy, providing services that

highlight the group’s core values of Trust, Care and Efficiency. BFC is a Foreign Exchange (FX) specialist, offering customers in Bahrain a retail network of over 28 branches from which they are able to conduct all their business. The branches stock over 45 different currencies for FX services and offer these in every major currency of the world, including all GCC regional currencies, for both individuals and commercial entities. If the currency a customer is seeking is unavailable, BFC guarantees customers will be able to collect it within

4 working days. BFC’s offers customers the best FX services rates and the lowest charges in the Kingdom. Additionally, BFC offers premium FX services to corporate clients, providing them with secure cash collection and delivery for platinum and gold corporate clients, ensuring that all foreign exchange transactions are collected or delivered the same day providing the transactions are completed before 11 am on weekdays. A dedicated online order process was put in place using the email address:

corporatefx@bfc.com.bh to provide corporate customers with a more convenient and streamlined system, simplifying corporate customer’s FX transactions. As the first foreign exchange company established in Bahrain in 1917, BFC specialises in moving money smartly and efficiently with the best rates in the market. With an extensive global reach covering over 100 countries, BFC offers customers unparalleled service, a vast array of innovative retail products and unbeatable exchange rates. Forum 19


Financial News BMMI Group posts strong Q1 figures The Group reported a strong revenue growth of almost 12% over the quarter, with most business units performing at or above expectations. Gross Profit for the period crossed BD6m which was 19% above 2011. Despite a challenging environment, the group achieved a remarkable 61% growth in Net Profit for the quarter, almost BD1 million ahead of the same period in 2011. This success can be attributed to operational changes during 2011 which have enabled the group to perform more efficiently, coupled with effective management of overheads which have resulted in

improved margins across the group. The group’s continued conservative financial policies have positively influenced its available for sale investments over this period. Investment Income and Gain on Investments carried at fair value through Income Statement amounted to BD 0.32m compared to BD 0.19m recorded in 2011. Earnings per share reached 20 fils compared to 12 fils in 2011. The group remains focussed on delivering its five-year strategy, with the intention of

reducing profit dependency on one core business stream. This continues to be supported by new business development activities which aim at expanding revenue generating streams over a wider geographical area. In addition, other initiatives being progressed include hotel development, leisure downstream and supermarket expansion in Bahrain and Saudi Arabia. Commenting on the year’s Q1 performance, BMMI Group Chairman, Mr Abdulla Buhindi, said: “Despite challenges in the Middle East and Africa, BMMI has started the year with quarter

one results surpassing those of the same period last year. This bodes well for the rest of 2012, during which we will continue to make progress on the Group’s strategic intent to grow the business, both financially and geographically, with substantial investments in our human and technical resources.”

Standard Chartered Bank launches Al Massar Development Programme

Talented Bahrainis to be trained to be positioned regionally

and around our network – to build a multi-talented, diverse workforce and performancedriven leadership."

In line with Standard Chartered Bank’s commitment to cultivate local talent in Bahrain, the Bank launched the Al Massar Development Programme. Al Massar, a leadership development initiative contributing to an ongoing local talents training programme for more than 200 employees. The inaugural training was held at the Regency Intercontinental hotel. The training course, which is made up of four independent workshops, is designed 20 Forum

to equip participants with necessary tools, skills, and knowledge to help participants to either perform their roles better or to assist in their career progression . Hassan Jarrar, Chief Executive Officer of Standard Chartered Bank Bahrain, said "We are committed to deepening our pool of local talent in Bahrain. Al Massar programme is one of the ways, which will help Standard Chartered to build and sustain a strong pipeline of Bahraini talent with the right skills and experience to

lead the Bank over the next decade. In leading the way to be the Employer of Choice for the industry, Standard Chartered is committed to creating a dynamic and engaged environment in which people can grow; individuals can make a difference and leaders to contribute to the socio-economic development of the country. We want to continue to attract and develop talented people, provide them with the right opportunity to build their skills and enable them to succeed across our footprint. This is our priority, here in Bahrain

David AlAshhab, Head of Human Resources in Northern Gulf, Levant and Oman commented "To achieve our goal to further develop our local talents in Bahrain, we need to attract highly talented people to work for us and to give them outstanding opportunities to develop. The Al Massar programme, celebrates open minds, original thinking, diversity and ambition – the key attributes which we seek in our future leaders." Each Al Massar session provides participants with the opportunity to meet and interact with some senior local officials and other senior executives in the Bank, who are there to answer questions and share stories of their own experiences.


Bizladies Branches Out Bizladies were addressed on March 12th 2012 by Project Management Professional, Ms. Saira Karim who provided an insight into ‘the requirement for project management in delivering successful results’. Bizlady, Clare Hatfield, Reiki Master, Holistic Healing, said "I found this topic very interesting and could see the application of Project Management working within many types of entities". The Royal College of Surgeons - Bahrain (RCSI-Bahrain) sponsored the event offering a light breakfast within Stephen’s Green restaurant and a Campus tour. Ms. Annie Rafferty, Travel Sales Manager within RCSI-Bahrain welcomed the Bizladies with a brief introduction about the RCSI-Bahrain Travel Department. The presentation covered topics including bravery in business, bravery in your day-to-day life, and some case studies of legendary figures whose bravery was a foundation stone of their success. During the presentation, Amy Morgan said, "Bravery pays off. Whether we are speaking to clients, or to the general public. And bravery is not always going against the grain, but rather, being a ’rebel with a cause’. Being true to what you stand for is at the heart of happiness and success."

The second event in March, sponsored by the Movenpick Hotel, consisted of a workshop delivered in a coaching style, where participants were invited to experiment with their networking skills and knowledge through practical activities. Entitled ‘Networking Know How’, the event discussed the essential elements of networking being agility, reciprocity and strategy. Attendees learned how to network, align networking activities with personal/organisational values and design a powerful introduction. Dr. Clare, the facilitator, explained that "Effective networking is all about connection that’s authentic, reciprocal and strategic. Good networkers are agile and forward-thinking. They also ensure they keep their promises! This workshop was based upon a full day Coach Me Networking Know How course aimed at personal, professional and organisational development." Since this taster session, Networking Know How has been delivered to DHL’s GCC Senior Managers and a book on the course will be out next month. In April, Unisono’s Founding Partner and CEO Amy Morgan presented on the topic of ‘Bravery in Business’. Over 30 senior business ladies attended, the second to be hosted by Unisono. 22 Forum

The most recent Bizladies event in May was held at the Tapas Restaurant, Sofitel Hotel. Speakers included Myrna Al Mehaiza, Trade Officer, UKTI and Wafa Zouabi, Assistant Spa Manager, Sofitel Hotel. UKTI, the commercial arm of the UK Government the main aim is to help British companies access the Bahrain market, increasing the presence of British knowledge and expertise in the country, officers specialise in infrastructure, financial services and education, training and qualifications. Showgizmo representative, Rita Blueml, assisted with the application download which is now used at all Bizladies events. ShowGizmo is an application for events and combines web and smartphone technology to create more productive, valuable events.


Dr. Clare Beckett-McInroy, President of Bizladies GCC concluded by saying "This was a wonderful venue, both speakers provided excellent presentations and there was a great buzz in the room. I am sure the Bizladies gained much from today’s event". Bizladies is an international Network and Business Platform for Female Business Managers, Owners and Entrepreneurs, with near to 1000 Senior Business Ladies on the mailing list. Bizladies are represented from all sectors, both Expatriate and Bahraini ladies share their experiences through a friendly exchange of ideas where reciprocity plays a key part. Bizladies attend 9 events per

annum where they are able to meet with peers, establish relationships, present current issues and discuss business issues. Bizladies has a number of international chapters and offers Seminars, Workshops, Coaching and Training. For more information contact office@beckett-mcinroy.com or www.bizladies.org/bahrain Bizladies is managed by Beckett McInroy Consultancy who offer coaching for organisations, executives and students in addition to training and psychometric profiling. www.beckett-mcinroy.com

Forum 23


The Bahrain Petroleum Company (Bapco) INTRODUCTION BAPCO is a unique company, which has never stood still. The first to discover oil in the Arabian Peninsula in 1932, it started exporting in 1934, and refining in 1936. Since then the company has helped shape the modern Kingdom of Bahrain, not simply through the generation of wealth, but through the development of Bahrain’s manpower. Many of these highly skilled and sought-after elite now occupy senior positions in Government & industry. More than eighty years after the discovery of oil, the adventure continues with new ambitions in exploration, new initiatives in oil & gas field development, and new global markets opening up with the completion of a number of key projects which fulfill most stringent environmental standards worldwide. With a track record of strong financial performance & operational excellence, it is now entrusted with a series of major strategic investments worth billions of dollars which will, in coming years transform the Refinery from merely world player to global leader with an expanded processing capacity and higher value product slate. WASTE WATER TREATMENT PLANT PROJECT (WWTPP) Bapco, as part of its commitment to environment conservation, is implementing the construction of a new Waste Water Treatment Plant (WWTP) at a total cost of US$120MM. This project is being executed under Bapco’s Environmental Strategic Plan and as a requirement of the General Directorate of Environment and Wildlife Protectorate (EWP). The syndicate funding Bapco’s Strategic Investment Program (SIP) required implementation of this environmental project. The new plant will provide secondary treatment to the Refinery waste water that is received from the existing primary treatment facility. Currently the effluent from primary treatment facilities meets EWP requirements after dilution with large cooling water streams of the Refinery. With the new EWP regulations in place, Bapco would like to meet treated effluent discharge standards 24 Forum

at the source itself. The new WWTP is based on a state-of-the-art 4-stage membrane bioreactor technology and for its size, it will be a first of its kind in any Refinery waste water treatment plant worldwide. WWTP will hopefully be completed in the 4th quarter of 2012. STEAM TURBO GENERATORS STG A $106 million project to replace five steam turbo generators in the No.2 Power Plant with two condensing/ extraction type steam turbines is another key initiative of Bapco. This project marks a significant step towards improving the reliability & operability of the power generation system in the Refinery and other facilities. It will result in significant maintainability improvement and hence cost savings, and most importantly will further enhance the

safety within the power plant. The project replaces vintage numbers 8, 9, 10, 11, and 12 turbo-generators and associated auxiliaries with 2x10 megawatt steam turbogenerators with new housing and a new substation. The successful implementation of the STG project ushers into open new opportunities for further cooperation, particularly as Bapco moves forward with its plans beyond its current Strategic Investment Programme which addresses projects being developed under the Refinery Master Plan and in its joint search with Nogaholding for new business and investment opportunities anywhere in the world, that will bring the highest return on investment for Bahrain. REFINERY MASTER PLAN RMP Bapco will complete its refinery modernization master plan by 2018. The ambitious expansion plan would mean the refinery's capacity going up from the present 260,000 to 450,000 barrels per day. The project involves upgrading several units which will convert black oil products to more valuable ones and improve energy efficiency. Bapco will become one of the most competitive & sophisticated refineries worldwide. Bapco has been the backbone of Bahrain's economy for the past 80 years. With this new investment Bapco will be much more stronger & competitive and continue to contribute to Bahrain's economy for many more decades to come. Bapco spent two years in preparing the master plan for the modernization of the $8 billion refinery project. "This being the most crucial project, needs a peer review, which is seen as vital tool to assess the feasibility of the entire project and get a second opinion from a group of experts on the all vital aspect of each stage," the Chief Executive, Mr. Gordon Smith said. "Accomplishing gigantic tasks like modernization of the refinery by implementing the master plan through 2018 will serve as a top priority. The refinery project will be not an easy job but with the support of the team it will happen in time as conceived in the master plan of the refinery modernization", Mr. Smith


Adel Khalil Almoayyed Chairs Bapco Board Meeting No. 58 Meeting Reviews Bapco’s Financial & Operational Performance BAPCO’s Chairman of the Board of Directors, Mr. Adel Khalil Almoayyed chaired Bapco’s Board Meeting no. (58) held at the Refinery’s Board Room on Tuesday 15th May 2012. At the outset of the meeting, the Chairman expressed sincere thanks and appreciation for the valued continuous support and followup of the wise political leadership led by HM the King, HRH the Prime Minister, and HRH the Crown Prince & Deputy Supreme Commander. The Chairman pledged to exert extra efforts to improve Bapco’s operations, enhance its contributions in the national economy and continue its outstanding performance for sustainable growth. Mr. Almoayyed also thanked HE Minister of Energy and Chairman of National Oil & Gas Authority, Dr. Abdulhussain bin Ali Mirza for his ongoing support to BAPCO. During the meeting, the Board reviewed a number of key issues related to

Bapco’s operational performance, and discussed 2011 financial statements. The Board listened to comments of the Audit & Finance Committee, in addition to discussing other issues related to corporate governance & risk management The Board also reviewed a number of other operational issues and provided guidance and direction to the Management. Upon the conclusion of the meeting,

Bapco Stand at Petrotech 2012

Bapco set up an attention grabbing stand at the Middle East Petrotech 2012 which was officially inaugurated on Monday 21 May, by the Deputy Prime Minister, His Highness Shaikh Khalid bin Abdullah Al-Khalifa, at Bahrain International Exhibition Centre. BAPCO takes pride in being a strategic partner for the 5th consecutive year in this key event in which 100 exhibitors participated, belonging to 21 countries and representing various companies & organizations concerned with industry business. The fair has attracted a large segment of regional & global businessmen from many countries all over the world. Bapco Stand was honored by the visit of HH Shaikh Khalid bin Abdullah Al-Khalifa who was received by HE Minister of Energy, Chairman of National Oil & Gas Authority, Dr. Abdulhussain bin Ali Mirza, and BAPCO’s Chairman of the Board, Mr. Adel Al-Moayyed. Commenting on this occasion, HE Dr. Mirza expressed pride in HH’s visit to Bapco Stand, hailing the valued support & directives of the wise Leadership to the oil & gas sector. The Minister thanked Bapco’s management & employees and the team of the stand, lauding Bapco’s participation at this key global event in Bahrain

the Chairman thanked Board Members, Bapco Management and employees for their dedicated role in serving the company. Mr. Almoayyed hailed the financial & operational performance of the Company, praising Bapco’s ability to continue its growth and prominent status locally & globally. The Chairman issued his directives for continuing the fine efforts to face the challenges of the industry and enhancing Bapco’s leading status regionally and internationally.

Bapco participates in Safety & Health conference & exhibition

BAPCO has cosponsored the 1st National Occupational Safety and Health Conference and Exhibition which is currently held in Bahrain under the theme of "Creating Safety Culture for Decent & Safe Work". The conference is being held at Gulf Hotel on 22-24 May 2012 under the patronage of HH Shaikh Khalid bin Abdullah AlKhalifa, the Deputy Prime Minister. The event is organized by the Labor Ministry - the Supreme Committee for Occupational Safety & Health. On this occasion, "BAPCO" has expressed pride in being the golden sponsor of this key event which reflects Bahrain’s ongoing interest in developing safety culture and building it up in practice and on basis of scientific experience. "BAPCO" has also stressed that its co-sponsorship of this national activity reflects

its continued efforts in fostering the concept of social partnership and underlining its role as a key contributor to the social welfare of the Bahraini society. The 1st National Occupational Safety and Health Conference and Exhibition aims at enhancing standards of occupational safety and health performance on the national level. The event aims to explore means of developing safety and health strategies and protection of work environment in a manner consistent with Bahrain’s economic and social development. The conference also aims at developing the knowledge in areas of using performance indicators linked to measuring the development of the occupational safety and health culture on national and corporate levels. Forum 25


News from the Eastern Province planned all over the UK and abroad. Congratulations to Her Majesty on her long and successful reign and long may it continue.

Well summer is here along with the relentless heat that comes with it and I am sure you are all looking forward to your well earned summer breaks. I assume some will be heading to UK to attend the Olympic Games and others to Eastern Europe for the European Championship – wherever you are heading have a great time. The Diamond Jubilee of Her Majesty the Queen is now upon us with celebrations

Sadly, we have said farewell to HMA Sir Tom Phillips and Lady Anne and we all wish them well in their retirement. Our 40th AGM was held on 30 April and we are pleased to welcome Alexandra Robak and Al Jones to the committee. Zane Thirlwall decided not to stand for reelection after serving on the committee for several years – thanks to Zane for his contribution to the BBA.

Jubail 2, Ras Al-Khair and infrastructure projects moving forward at pace – the province is starting to look like one huge building site! Progress on Jubail, Ras Al-Khair and related projects was the subject of an interesting presentation at one of our recent monthly business dinners and left us staggered at the scale of the developments.

It was good to see the F1 go ahead in Bahrain and hopefully it will prove to be a turning point for the economy which has suffered during the recent troubles. In contrast, Eastern Province continues to be busy with

HMS Daring, one of UK’s new Type 45 destroyers, took a short break from Gulf patrol duties, made a visit to Jubail in May. Thanks to the Captain and crew for hosting a very pleasant reception on the flight deck for local dignitaries and

Captain Guy Robinson shows Saudi naval personnel around HMS Daring’s Operations Room 28 Forum

The British Business Association (BBA) - Eastern Province P.O.Box 1868, AlKhobar 31952 Tel: 03 882 5288 ext 1651 Fax: 03 882 5384 Email: bbakhobar@atheer.net.sa Website: www.bbaep.com

expatriate community. Due to unforeseen circumstances we recently had to changes our ISP and as a consequence modify our web address slightly. Please note the new address below. If you have any ideas or suggestions for the BBA or need to contact us then feel free to call me directly, send an e-mail to our Secretary at Secretary@bbaep.org or at our website, www.bbaep.org

Geoff Fennah MBE Chairman, EPBBA

Guests at the Eastern Province Queen’s Birthday Party say their farewells to Sir Tom Phillips


Retail News Bahrain retail sales boosted by a steady rise in disposable incomes Business Monitor International’s (BMI) Q112 Bahrain Retail Report forecasts that the country’s retail sales will rise from an expected BHD0.46bn (US$1.22bn) in 2011 to BHD0.57bn (US$1.52bn) by 2015, boosted by a growing interest in Western styles of retailing and a steady rise in disposable incomes. Bahrain’s nominal GDP in 2011 is forecast to be US$22.01bn, rising to US$27.96bn in 2015. Real GDP growth is expected to be 1.4% in 2012 as political and economic difficulties persist. Average annual GDP growth of 2.8% is predicted by BMI between 2011 and 2015. Statistics from the Ministry of Culture and Information’s tourism affairs division show that tourist arrivals rose by an average of 1015% a year over the past three years. In 2007, Bahrain attracted 5.5mn tourists, 4.9mn of them from other Gulf Cooperation Council (GCC) member countries. The annual Formula One (F1) Grand Prix in Sakhir has generated hundreds of millions of dollars in revenue since it became a fixture on the racing calendar in 2004, and its reinstatement on the 2012 F1 calendar is good news for the retail sector. 30 Forum

Think Local – on the move!

Think Local, the CSR driven initiative that was launched at Alosra late last year has been gaining momentum over the past few months. Those of you who are unfamiliar with Think Local, it is a concept that encourages people to opt for local products whenever they can and in turn support the economy. It can be considered a platform to showcase what the island has to offer as well as provide shoppers with fresher and healthier food options which have a lower impact on the environment. The Alosra Facebook and Twitter accounts have received many messages from customers thrilled with this initiative that promotes

local Bahraini products. (If you haven’t already, go ahead and ‘like’ the Alosra Supermarket facebook page or follow them on twitter @Alosra_Bahrain) Once Alosra perfected the Think Local product offering in store, they began to look at ways to externally push the programme. Not wanting to jump on the traditional advertising bandwagon of signboards, lamppost hoardings, mupis and print advertisements, the team tried to think of alternative forms of promoting Think Local, something that would set them apart from the crowd. “After some serious brainstorming with the Alosra team and our design

agency we had a stroke of genius. Why not cover two of our six-wheeled trucks with the Think Local branding?” explains Yasmin Hussain, Corporate Social Responsibility Executive. “Our BLS trucks are like big empty canvases that travel the streets of Bahrain 365 days a year. By covering them in our unique and easily identifiable Think Local colours, we managed to create a winning mobile advertising solution for Alosra and the campaign. With traffic in Bahrain increasing on an almost daily basis, each truck gives us a greater chance of getting noticed. No matter what way you look at it, or even if you’re far away and can’t read it, you still know it’s a Think Local truck!”

Alosra signs contract with Riffa Palms Alosra, the fresh and friendly retail subsidiary of BMMI has signed a contract with Riffa Palms to be the anchor store at the multiuse retail center in Riffa Views. Set to open in early 2013, the new Alosra outlet will feature a wide selection of fresh produce, meat, fish and poultry, delicatessen, baked treats, and household goods. In addition, for those

days when convenience is what you need, the store will stock a line of ready-toeat salads and sandwiches. With an eclectic mix of local and global brands, Alosra will ensure that a little taste of home is never too far away for its expat customers. "This is part of Alosra’s wider strategy to expand its

business in Bahrain and the Eastern Province of Saudi Arabia," said Jaffar Al Asfoor, General Manager, Alosra. “It is also a great opportunity for us to enter the Central Governorate of Bahrain; operating a branch within the Riffa Views community will also allow us to broaden our client base and cater to a greater mix of customers."


Education Sector School children celebrate the Queen’s Diamond Jubilee The British Embassy in Bahrain hosted a children’s Mad Hatter’s Tea Party on Monday 4 June to celebrate Her Majesty Queen Elizabeth II’s Diamond Jubilee. More than 100 children, teachers and volunteers enjoyed a lively afternoon in the gardens of the Ambassador’s Residence. The children played lots of different games, had their faces painted and enjoyed a special Jubilee tea. There was also a Mad-Hat competition in which five winners received prizes

from the Ambassador. Ambassador Lindsay commented: “It was wonderful to be able to celebrate the Queen’s Diamond Jubilee in this way. Street parties are very much part of the British tradition of celebrating Royal occasions. I hope the children will remember this special day for a long time. Her Majesty enjoys great respect and affection all across around the world, and the ties between the Bahraini and British Royal families remain as close as ever.”

Another chance for GCSE and A level Students

Boarding schools that provide small class teaching to achieve maximum potential

The Ambassador expressed his gratitude to Waitrose, A Piece of Cake and the

Diplomat Radisson for their generous support.

The time has come when the results for the GCSE and A Level will soon be upon us and some will be disappointed with the outcome of their work, and will feel that their dreams are farfetched. Sue Anderson Consultants, Education Consultants, can offer various options for students that are disappointed with their GCSE or A Level results. This could be to retake subjects or study new subjects in an independent sixth form college or boarding school. Fully residential independent sixth form colleges and schools provide small class teaching, individual attention and a wide range of subject options. First class specialist help and advice on Higher Education Courses and University choice will ensure that each student achieves their maximum potential and reach their personal goal, whatever that might be. Sue Anderson Consultants have visited more than 350 Boarding Schools in the UK and are able to recommend schools for your consideration to meet the individual needs of each child’s academic ability and interests, for both girls and boys age 7 to 19 years of age. Contact the Education Specialists for FREE and impartial help and guidance on boarding schools or residential Sixth Form Colleges in the UK. Do not delay, seek help and advice to-day, visit our website www.andersoneducation.co.uk, email us at enquiries@and ersoneducation.co.uk or telephone 00 44 (0) 1474 815450 for a prompt response. Alternatively contact SAC Bahrain Representative, Ms. Karen El Zein on +973 39469827. We look forward to talking to you soon! Please tell all your friends and colleagues

32 Forum


Bahrain Education and Training Conference on June 27-28 A pre-employment training and educational expo will open on June 27 at the Bahrain International Exhibition and Convention Centre (BIECC). Mid-Point is organising the two-day exhibition in cooperation with the Ministry of Labour and UNIDO. Vocational training institutes, academic establishments, trade companies and banking institutions will take part. “The initiative aims to enable high school and university graduates to meet different firms�, Mid-Point chairperson Shaikha Noora bint Khalifa Al-Khalifa said.

She pointed out the expo would provide opportunities for graduates desiring to promote their skills. Associate organiser Hussain Mohammed Habeeb stressed the importance of the expo in promoting solutions to promote the opportunities of training and employment in the public and private sectors.

Forum 33


MSB Hosts ‘Leading Change’ Reception at Capital Club client organisations, MSB’s team offers a ‘one-stop-shop’ solution to improve a company’s customer service focus and reputation. An added benefit for clients of working with MSB in the training arena is that programme accreditation is available from Lancaster University Management School, one of the UK’s top 10 universities and a world leader for its MBA programme. MSB’s strategic partnership with Lancaster University brings together high quality research consultancy and training expertise with the academic rigour of one of the UK’s foremost business schools. The Capital Club on 51st Floor of Bahrain Financial Harbour was the exciting location for a ‘Leading Change’ Reception hosted by MSB and its academic partner, Lancaster University Management School, on Monday 21st May. Over 60 representatives of organisations from Bahrain and the region gathered to share best practice in the areas of Leadership Development, Employee Engagement, Managing Change and Customer Service Excellence. The event was opened by His Excellency Iain Lindsay OBE, the British Ambassador to Bahrain who spoke about the importance of education and training to the further development of Bahrain’s economy and of the role which organisations such as MSB and Lancaster University can play in partnering with local companies on their vital learning and development journeys.

The Reception was the second in a series of ‘Leading Change’ events organised by MSB and follows a successful conference held at The Ritz Carlton Hotel in October 2010 where local speakers included Peter Kaliaropoulos of Batelco, Samer Majali of Gulf Air and Andrew Tinney, COO of Barclays Wealth. MSB recently opened an office in Bahrain as a further demonstration of its commitment to The Kingdom and to the GCC region. The highly successful Leading Change reception was closed by Khalid Al Zayani, Chairman of the Bahrain British Business Forum (BBBF), who thanked the speakers for their contributions and all those who participated in the lively discussion which followed. Mr Al Zayani reinforced the importance for local companies to actively keep in touch with their customers, to engage their employees through effective research and to train and develop their staff in order to enhance Bahrain’s competitiveness within the Region. He concluded that organisations such as MSB and Lancaster University with their proven track records in the region and internationally are well-equipped to add value to local companies.

Introductory presentations from Don Porter, MSB’s Joint Managing Director, and the International Director of Lancaster University Management School set the scene for a lively discussion. MSB is a research and training consultancy specialising in customer service excellence and people and leadership development. The firm enjoys a proud record of working with regional and international clients. From qualitative and quantitative customer surveys to the delivery of tailored training programmes for all levels of 34 Forum

Khalid Al Zayani is presented with ‘The Spirit of London’, a book sponsored by MSB which is being presented to all athletes at the Summer 2012 Olympic Games.


Hotel & Leisure News Kempinski’s Spa now open The Kempinski Grand & Ixir Hotel at Bahrain City Centre, which opened its doors on the island last September has recently opened their new spa. The new, luxurious PURE Spa offers indulgent contemporary treatments using fresh super-natural ingredients to rejuvenate and replenish. Featuring 10

elegantly stylish treatment rooms plus a lavish Private Couples Spa Suite, signature therapies offered at the Spa are created with nourishing products using European herbs and Arabic oils including Bahrain’s home grown Green Bar. Additional relaxation facilities include sauna, steam and Jacuzzi and a terraced infinity pool and restaurants, to be

Bahrain Invitational Success

enjoyed before or after the treatment plus a stylish gym, for a complete package of wellness and recreation. Five signature restaurants and lounges also feature on the hotel’s portfolio, from the stylish Mezzanine Lounge featuring private pods, wireless internet and live music to the intimate domeshaped Boudoir offering a

premium menu of cuisine and beverages. Nasmat is the Mediterranean style alfresco cafe, Saveur offers live cooking stations and Tspoon features hand crafted locally made pastries. The hotel encompasses an ultra-high-tech function space including 15 multipurpose rooms outfitted with top tier amenities and complimentary wi-fi throughout the property.

Above L to R: Henman, Montgomerie, Vialli, Bjorn, Gullit, Pettersen, Montana & Casey

The Royal Golf Club was delighted to host the inaugural Bahrain Invitational Tournament in April featuring top tour golfers Colin Montgomerie, Paul Casey, Thomas Bjorn and Suzann Pettersen as well as international sporting celebrities tennis player Tim Henman, American footballer Joe Montana and footballers Ruud Gullit and Gianluca Vialli. After a day of exciting and competitive golf, the team of Paul Casey and Joe Montana won the ProCelebrity team competition while Thomas Bjorn was crowned the Bahrain Invitational Champion, after a thrilling shoot out with Paul Casey on the 18th after both players finished at 4 under par. Thomas Bjorn said: "I’m really pleased to become the Bahrain Invitational Champion after a close and competitive round and against such talented players. The shoot out was a very exciting end to the day. This weekend has been a great celebration of sport." The tournament was held

36 Forum

at the Royal Golf Club’s Montgomerie championship course which was codesigned by golfing legend Colin Montgomerie. The golf tournament followed sports coaching sessions across Bahrain, including a tennis workshop at Bahrain Tennis Club, football sessions at the Bahrain National Stadium and a Sportsman’s Question Time at the Royal Golf Club. The team of Paul Casey and Joe Montana, and Thomas Bjorn were awarded their prizes and trophies by HH Shaikh Nasser bin Hamad Al Khalifa, Supreme Council for Youth and Sport Chairman and Bahrain Olympic Committee President, and Kamal bin Ahmed, Minister of Transportation and Acting CE Bahrain Economic Development Board. The Bahrain Invitational was a two day celebration of golf and sports, including a competitive golf tournament organised by the Bahrain Olympic Committee (BOC) and Bahrain Economic Development Board (EDB) and, in conjunction with IMG Worldwide.


Forum 37


Hotel & Leisure News

The Gulf Hotel returns from Dubai as World Travel Award winner after ATM success. The Gulf Hotel team returned to Bahrain triumphant in May after winning the award for ‘Bahrain’s Leading Business Hotel’ at this year’s World Travel Awards and participating in the very successful, fourday Arabian Travel Market in Dubai. The award was presented to the Gulf Hotels Group’s Chief Executive Officer Mr. Aqeel Raees at the World Travel Awards Gala Ceremony on the 30th April. Said Mr. Raees; “This award represents a great

honour for the Group and for the Kingdom of Bahrain. The Gulf Hotels Group prides itself as operators of outstanding hotels, restaurants and catering services and always strives for excellence; however this would not be possible without a hard working team so I would like to dedicate this award to them and say thank you for making this success possible.” He continued, “I would also like to add that I am very pleased and happy that this year’s Formula 1 was such a success, this is something that we are all very proud

of and see as a long term investment in the country’s future. I am very happy to have won this particular award as it also shows how Bahrain is continuing to grow as a business hub for the region, Thank you” The Gulf Hotel enjoyed a very successful and busy four days at the 2012 Arabian Travel Market, participating as part of the Gulf Hotel’s Group exhibition stand. The team met with numerous, international clients and partners from the industry and hosted a cocktail reception for its top clients in the stand. In addition to the five-star Gulf Hotel the Group also showcased its four-star deluxe property The K Hotel, its five-star Ocean Paradise property in Zanzibar, as well as the recently announced partnership with a luxury, fully-serviced apartments property based in the idyllic Amwaj islands and set to open early 2013. Also present at the event was The Gulf Hotel’s Director of

Business Development and Strategy, Mr. Khalid Motik who said “I believe that The Gulf Hotel is an iconic institution for the hospitality industry in Bahrain and we are very proud of its achievements. For us it is about providing the best customer experience from excellent service, outstanding facilities and superb dining, all on a fivestar, international level. The Kingdom has just celebrated this year’s Formula 1 and we will now continue the celebration, taking home an award which is not only testament to the Hotel but also to the Kingdom.” The Gulf Hotel is the Kingdom’s most established five-star hotel boasting 357 rooms, 9 restaurants and impressive, landscaped recreational and pool facilities. The property also has its own on-site Convention Centre, accommodating up to 2000 people, one, two or three bed Gulf Executive Residence apartments and the Gulf Executive Offices.

Gulf Hotels Group to operate new property in Amwaj Gulf Hotels Group, owner and operator of The Gulf Hotel Bahrain, Gulf Convention Centre, Gulf Executive Residence, Gulf Executive Offices, and Gulf Brands International, and operators of Ocean Paradise Resort Zanzibar and The K Hotel Bahrain, have signed an agreement with Amwaj Waves for the operation of two brand new apartment buildings in Amwaj Islands, which will consist of 168 deluxe fullyserviced apartments. The new property is currently under development by Lona Real Estate, and is comprised of two apartment 38 Forum

buildings and a total of 168 contemporary apartments. Residents will have the opportunity to choose between one bedroom, two bedroom, and three bedroom apartments, in addition to a total of eight penthouses. All apartments will be designed and furnished in a modern urban style which focuses on quality and functionality, and features spacious living and dining areas, and large balconies. Residents of Amwaj Waves can also enjoy the numerous facilities that will be available onsite, and include a swimming pool, which will be located on

an elevated terrace and surrounded by beautifully landscaped gardens. Other facilities will include a health club, children’s pool, squash courts, tennis courts and a business center, in addition to a number of food and beverage outlets and a shopping area. Ample parking space will also be available, with 126 parking spaces located on the mezzanine floor and 62 on the ground floor around the buildings. Gulf Hotels Group Chief Executive Officer, Aqeel Raees, stated "Amwaj Islands is a fantastic location for both long stay and short

stay visitors to Bahrain and Gulf Hotels Group is looking forward to making Amwaj Waves the premier destination on Amwaj Island. The new apartment facility will offer luxurious accommodation and the new food & beverage outlets within the building will offer residents of Amwaj Waves and on the Island in general, some quality dining and entertainment options that one has come to expect from Gulf Hotels Group. After the tremendous success enjoyed by the K Hotel in its first year of operation, we are confident that Amwaj Waves will make a similar impact in the market".


OBG talks to HH Sheikh Nasser bin Hamad Al Khalifa Efforts to broaden Bahrain’s range of youth programmes and initiatives should be instrumental in preparing the younger generation for greater participation in the Kingdom’s economic development, according to the Chairman of the Supreme Council for Youth and Sports (SCYS) HH Sheikh Nasser bin Hamad Al Khalifa. Sheikh Nasser told Oxford Business Group (OBG) that the programmes, which include educational, youth empowerment and sporting initiatives, form a key component of Bahrain’s long-term economic development plan, the Economic Vision 2030. His Highness, who is also a member of the Bahrain Economic Development Board (EDB) recognised

Above L to R: Gregory Kramer, Editorial Manager; Anna Dabrowksa, Country Director; and HH Sheikh Nasser bin Hamad Al Khalifa the importance of steering young people towards a more active role in society. “Every project we pursue has some link, as young people form the cornerstone of any ongoing development,” he said. “The aim is to equip them with the sort of skills that will help

Bahrain Invitational Success

The Royal Golf Club was delighted to host the inaugural Bahrain Invitational Tournament in April featuring top tour golfers Colin Montgomerie, Paul Casey, Thomas Bjorn and Suzann Pettersen as well as international sporting celebrities tennis player Tim Henman, American footballer Joe Montana and footballers Ruud Gullit and Gianluca Vialli. After a day of exciting 40 Forum

and competitive golf, the team of Paul Casey and Joe Montana won the Pro-Celebrity team competition while Thomas Bjorn was crowned the Bahrain Invitational Champion, after a thrilling shoot out with Paul Casey on the 18th after both players finished at 4 under par.The tournament was held at the Royal Golf Club’s Montgomerie championship course which was co-designed by golfing legend Colin Montgomerie.

them succeed in the future and meet the demands of the local market in line with Vision 2030.”

bint Ibrahim Al Khalifa, President of the Supreme Council for Women (SCW) and Wife of HM The King.

He voiced his commitment to putting into practice key recommendations laid out in a report drafted for the King which highlighted concerns raised by young people during discussions held after the unrest in early 2011. “It is my responsibility to implement the solutions that we came up with,” he said. “We also received approval to create a youth fund to help with implementing these recommendations.”

Sheikh Nasser said Bahrain was keen to cement its reputation as a host destination for high-profile sporting events which, he added, could be a key factor in driving growth in tourism. “Bahrain had the pleasure of hosting the first ever 2011 GCC Games, which proved to be a great success. We are also very pleased to have hosted the 2012 Bahrain Formula One and look forward to hosting the 2013 Gulf Cup of Nations,” he said. “The economic impact of hosting such large-scale events is beneficial for the Kingdom and creates additional job opportunities for young people.”

The interview with Sheikh Nasser will appear in The Report: Bahrain 2012, OBG’s forthcoming guide on the country’s economic activity and investment opportunities. The Group’s report will include a detailed, sector-by-sector guide for foreign investors, together with a wide range of interviews with the most prominent political, economic and business leaders, including HE Dr. Abdul Latif bin Rashid Al Zayani, the Secretary General of the GCC and HRH Princess Sabeeka

The Report: Bahrain 2012 will mark the culmination of more than eight months of on-the-ground research by a team of analysts from the Group, which will be published in the summer of 2012. The Report: Bahrain 2012 will be available complimentary to all BBBF members as an added benefit of membership.


‘Express Logistics Provider of the Year’ goes to DHL for the third time DHL announced in May that is has been named Express Logistics Provider of the Year 2012 at The Supply Chain and Transport Awards (SCATA), organised by magazine publisher, ITP Business. The award was presented to Frank-Uwe Ungerer, Country Manager for DHL Express in the UAE, at an exclusive awards ceremony at the iconic Jumeirah Emirates Towers. The SCATA awards mark an ultimate celebration of the Middle East’s logistics industries and recognized the outstanding regional and international companies’ achievements over the past year.

“DHL impressed our judges with a long list of customercentric initiatives over the past year, from launching a new express lane between the Middle East and United States to offering clients up to 50% shipping discounts last Ramadan. As a result of such developments, DHL has remained at the forefront of Middle East express logistics, winning this award over its competitors for a third year.“

The entry nominations were assessed by a prestigious panel of logistics experts from across the Middle East, including Salma Ali Saif Bin Hareb, CEO at Economics World and Warith Kharusi, Chairman of the Oman Logistics Association and Chartered Institute of Logistics and Transport. "We are delighted and very proud to receive this outstanding award,“ commented Frank-Uwe Ungerer, Country Manager for DHL Express in the UAE. It’s a fantastic recognition of a lot of hard work and dedication from the whole team at DHL Express. As the international specialist, we strive to provide superior

logistics solutions and bestin-class service no matter where you are in the world or Middle East region and this reward is a remarkable success for us“. Walid Akawi, CEO of ITP Publishing Group said:

DHL has been a pioneer in the Middle East logistics industry over the last 30 years through its innovation, service excellence and commitment to providing customers with superior logistics solutions.

DHL Launches MyDHL Portal to Enhance Customer Experience DHL has launched a new portal, MyDHL, at www.dhl.com/mydhl. The new portal will make importing and exporting with DHL even easier and underscores DHL’s commitment to helping its customers connect quickly and easily with international markets. With a single login and quick access to DHL Express services, shipping and tracking solutions, MyDHL is the perfect solution for small and medium sized businesses. Via the portal, users can access a range of DHL tools, including: WebShipping – DHL’s convenient and versatile online shipping solution, which allows customers to print labels, schedule courier pickups, store addresses, track shipments and manage their international shipping process, reducing paperwork and saving time and money. 42 Forum

ProView – DHL’s web-based tracking service that provides DHL Express account holders with automatic notification by text message or email when shipments are picked up and delivered and allows customers to monitor their shipments online.

the shipping process. With fewer clicks and passwords to remember and a userfriendly registration process, the new portal is just one example of how DHL is committed to simplifying the shipping process for customers.

Import Express Online – the online shipping tool that allows DHL Express account holders to quickly and securely prepare and manage the shipping process for their imports.

MyDHL is powered by the global DHL.com platform used in over 140 countries and provides useful information and resources to help exporters and importers navigate their way through international regulatory and customs issues, identify new market opportunities and ship with ease. Small and medium businesses, in particular, can take advantage of the portal to reduce paperwork, save time, and leverage DHL’s unparalleled global network to access new markets.

With MyDHL, shippers can manage multiple users and contacts, request new accounts, schedule pickups, track packages and perform a wide range of other online shipping operations all in one location. Predetermined preferences, automatic updates and streamlined processes mean that the tools can help reduce time spent performing routing tasks in

“The new MyDHL portal is a perfect ‘virtual’ extension to a customer’s shipping

department, and makes international shipping with DHL easier than ever before,” said Nour Suliman, CEO DHL Mena “By making the full suite of DHL web shipping tools available in one location with easy access, we hope to simplify our customers’ lives” Complementing the new MyDHL portal is the Small Business Solutions section at DHL.com. This resource is regularly updated to feature the latest customs requirements, trade terminology and advice on the quickest routes to markets and most efficient shipping options. Important trade, business and cultural facts for individual countries are published on the site, with links to useful resources. Customer success stories provide further inspiration to shippers and prove that international trade does not have to be complex


Bahrain News Megacards - The Free Information pocket media company CCMI Services have announced that their highly effective pocket media product, which the company have operated for the past eight years in Bahrain under the name Castaway, will in future be branded as MegaCards. The company’s distinctive display stands in around 150 prime locations over

the island are now a familiar sight. MegaCards is the sole operator in this niche direct advertising market – providing information free for residents, newcomers and visitors alike in pocketsized cards which include a MiniMap along with various guides and mini-brochures

advertising local businesses and services. All cards are also featured in our website. The sales team Kingsley Dodwell from New Zealand – but raised in Bahrain - and Susan Cook, from the UK, but now 27 years in the Middle East will be very pleased to speak to anyone interested in the service provided. The company has built its reputation on personal service coupled with quality products and locations, and can promote your business either independently or as part of a bouquet including other advertisers.

The Manager of Megacards, Kingsley Dodwell said: “MegaCards have some significant benefits over competing advertising media notably; that the cards are of high quality and designed to fit into pockets, purses and wallets so potential customers can retain them to refer to later; each card is able to carry a significant amount of information; they are retained in the displays round the country for a minimum of three months; individual company cards are all “Front-Page” as they have equal status in the displays and, oh yes, they are very competitively priced”.

East Innovations joins Tamkeen’s Enterprise Development Support Programme East Innovations was recently selected to participate as an approved service provider in the Marketing Assistance Scheme Tasweeq which forms part of Tamkeen’s Enterprise Development Support Programme (EDSP). Through the provision of various business support services, the EDSP seeks to improve the performance of private sector businesses in the Kingdom in accordance with the goals of the Bahrain Economic Vision 2030. Focussed on providing support in the development and implementation of effective marketing and communications strategies, Tasweeq is an invaluable resource available to small, medium and large enterprises across all industry sectors. "We’re really pleased to

44 Forum

be a part of this exciting initiative which is not only great for the individual businesses involved but for Bahrain as a whole," said East Innovations Managing Director Mark Warman. "Tasweeq provides a fantastic opportunity for business owners to make a significant investment in the growth of their businesses without having to carry the financial burden on their own. The structure of the scheme means that businesses have the potential to realise great returns from a comparatively minimal outlay," he added. Under the scheme, the Enterprise Development Support Agency (EDSA) will subsidise 80% of the total cost up to a maximum of BHD 15,000 for small enterprises and BHD 20,000 for medium and large enterprises for services

received from an approved service provider. In addition, businesses can also benefit from the other four schemes under the EDSP namely Istishara (Business Development Scheme), Techania (Technical Assistance Scheme), Jawda (Quality Management Systems Scheme) and Tarweej (Growth Assistance Scheme). "Having built my own business from the ground up I am well aware that it can be an expensive and overwhelming task at times. This scheme enables business owners to share the load with experienced professionals who can help them develop meaningful goals and then formulate marketing strategies to help them attain those goals," said Warman.

Warman also encourages business owners to check whether they qualify for the scheme. "There seems to be a common misconception about which companies are eligible to receive support from the EDSA and those in doubt should contact Tamkeen as the eligibility criteria is actually very broad." Since its inception, Tamkeen’s Enterprise Development Support Programme has served over 1,500 business owners and contributed nearly BD 8 million, with 2,500 enterprises targeted to benefit from the programme over the next 3 years.


Forum 45


Bahrain News Trowers & Hamlins the first law firm in the Middle East to gain Lexcel accreditation International law firm Trowers & Hamlins has been awarded the Law Society of England & Wales’ Lexcel legal quality mark across all of its international offices in Abu Dhabi, Bahrain, Cairo, Dubai and Oman. After successfully completing a rigorous application and assessment process, Trowers & Hamlins is the first law firm to gain the award in the Middle East. Dominic O’Neil, Resident Managing Partner of the

Trowers and Hamlins Bahrain office said: “We are proud to be the first firm to gain the Lexcel accreditation in the Middle East. It shows our clients and staff that we are managing the practice efficiently and have their best interests at heart. Being Lexcel accredited demonstrates our commitment to client care and best practice.” To gain and retain Lexcel accreditation, practice must undergo a rigorous initial

If you’re hanging around in Bahrain this summer, the Royal Golf Club has some fantastic offers for you and your mates to enjoy.

then annual application and assessment process. This includes conducting suitability checks and an on-site visit from an experienced, trained Lexcel assessor.

Bahrain hosts ICE Brunel Lecture Tour

a new results-driven era with urgency. Combating climate change requires a massive transformation of our infrastructure networks, in particular the urgent decarbonisation of energy generation, and if we don’t act now we risk seriously jeopardising our future quality of life.

Atkins’ former chief executive Keith Clarke delivered his Brunel International Lecture in Bahrain on behalf of the UK’s Institution of Civil Engineers (ICE) in March this year. His lecture was under the patronage of the Minister of Energy, Dr. Abdul-Hussain bin Ali Mirza and supported by the Bahrain Society of Engineers. The lecture, entitled “Beyond rhetoric – delivering a low carbon society”, set out Keith Clarke’s views on the challenges of tackling climate change from the point of view of the engineering design sector. 46 Forum

Keith Clarke is an environmental champion and was responsible for overseeing the development of Carbon Critical Design as part of Atkins’ response to climate change. His contribution to the engineering and construction industry was formally recognised with his inclusion in the UK New Year’s Honours List 2011, when he was awarded a Commander of the Order of the British Empire (CBE) by Her Majesty Queen Elizabeth II. During his lecture Keith said: "It’s imperative that we move beyond the rhetoric and into

Summer Bargains at the Royal Golf Club

Engineers have been devising theories and planning for the shift to a low-carbon society for several years now, but the time is up – we must now put the theory into practice. We have to shift the focus from intellectualisation and hypothesising to action and delivering results, and this must be driven from within industry." The Brunel Lecture Series was established by the ICE in 1999 in memory of Isambard Kingdom Brunel, one of the world’s most respected pioneering engineers. Keith Clarke began his two-year term as the Brunel lecturer in May 2010.

Book a tee time with three friends between 1pm and 4pm on a Saturday afternoon or any time Sunday to Wednesday and you’ll pay just BD 100 in total for 18 holes on the highly acclaimed Montgomerie championship course, inclusive of golf carts and access to the driving range for a warm up before your round. Alternatively take advantage of the cooler evening temperatures and play 9 holes of Night Golf on the Montgomerie course for just BD 20 per person. If you fancy a meal out, visit the award-winning Links Restaurant between 6pm and 8pm on Monday evenings and for every main course ordered, you’ll receive a second main course of equal or lesser value absolutely free. To work off all that dinner, invest in a single personal training session at the Royal Country Club and a friend can join your session for free. For those left home alone this summer why not join one of the Royal Golf Academy’s Tuesday evening golf clinics where you’ll meet new friends and improve your golf all in one. The special one-hour clinics cost just BD 15 per person inclusive of a refreshing cold drink and snacks in the exclusive Members’ Lounge afterwards. For more information call 00973 1775 0777


State-of-the-art laser arrives in Bahrain A new state of the art laser has arrived in Bahrain and is revolutionising laser treatment on the island. The Palomar Icon laser is the world’s most sophisticated combination of laser and light optimized light platform, specially designed as an alternative to invasive cosmetic surgery. This new technology is available Esticlal medical centre in Sanad at consultant dermatologist’s Harb Al-Omari’s private clinic located on the second floor. Dr Al-Omari is the countries most experienced dermatologist and has been working in the field for over 30 years and has been awarded by a number of international dermatological society

Photo1 left: The freckles before treatment. Photo2 right: is after. You can see the blemishes have almost disappeared after only one treatment. for his contribution to the field. “I have used many different kinds of lasers throughout my career but I have never seen results appear as quickly as I have seen with this new laser,” said Dr Al-Omari. Dr Al-Omari recommends

the use of this laser for body contouring, skin rejuvenation, hair removal and skin resurfacing. The breakthrough of this laser is to remove fine hair that other lasers fail to and will usually take 3-5 sessions depending on the degree of the complexion of the skin and will

cost no more than any other conventional laser treatment. Dr Al Omari’s clinic strives to have the latest dermatological technology that will offer his patients the most effective and efficient treatments available.

Forum 47


Bahrain News Trowers & Hamlins announces new partners in Bahrain Trowers & Hamlins is pleased to announce the appointment of 11 new partners including 2 in its Bahrain office. Firmwide promotions are spread across a broad range of the firm’s disciplines including Banking and Finance, Corporate, Dispute Resolution and Litigation, International Projects, IP, IT and Projects and Construction.

In Bahrain the new partners are Paula Boast and Brian Howard. Paula advises on a range of construction, project and engineering matters in the Middle East region. She specialises in advising commercial clients, investors and developers including government entities, as well as contractors and consultants. She deals with a full spectrum of project sectors and is experienced in litigation, arbitration and the use of alternative dispute resolution. Her promotion follows Trowers & Hamlins being voted Construction Law Firm of the Year at the Builder & Engineer Awards 2011 in recognition of an industry leading contentious and noncontentious construction team, and the high profile work that the firm has undertaken. Brian advises clients in respect of corporate structuring and regulation (including corporate finance, company and group structuring, shareholders’ and joint venture arrangements, constitutional documents, corporate governance and mergers and acquisitions) in addition to a broad range of commercial and contractual matters. Jonathan Adlington, Senior Partner, Trowers & Hamlins said: “The appointment of 11 new partners is a reflection of our development here in the UK and internationally. Over a third of the new intake of partners are from our international offices, which emphasises Trowers’ commitment to our practices in Abu Dhabi and Bahrain and the importance we place on our offering there. Each new partner has demonstrated technical excellence whilst delivering the highest standards of client care. I would like to congratulate them on their achievement in being promoted and look forward to working with them more closely on leading the firm in its continued success.” 48 Forum


BiB mena appoints additional Consultant English, Hala’s Executive Search experience covers recruitment across various industry sectors including Banking & Finance, Insurance, Telecommunications, Food & Beverage, Real Estate, Construction and Facility Management.

BiB mena, the region’s leading Executive Search firm have announced the appointment of Hala Al Murad to further strengthen their team of Executive Search Professionals. Born and raised in Saudi Arabia and having lived in the region her entire life, Hala has a deep understanding of the GCC market & its trends. Fluent in Arabic and

Joint MD of BiB mena, Karen Kingstone said “It is a clear indication to us that our company philosophy of upholding the highest levels of ethics and integrity within the Executive Search industry are greatly appreciated by our clients and Hala’s appointment will allow us to meet the growing demand for our services and further expand our business. We are delighted to welcome Hala to the team.”

New look for store now underway

Al Jazira Group has begun a major renovation of their flagship Supermarket in Zinj. Work will take 6 months to complete and will incorporate a full internal and external transformation of one of Bahrain’s most popular shopping destinations. Al Jazira General Manager Harry Crompton reported that new shelving, fixtures and fittings will be added to improve the shopping

experience and that the front of the store will be demolished and rebuilt in a new contemporary style.”

“Hala is a strong addition to our team of Executive Search professionals and we are confident that her appointment is a reflection of the strength of our business model in what many of our competitors describe as a tough market. We are pleased that Hala has joined us and her industry expertise has already been successfully and clearly demonstrated in the short time she has been with us” said Helen Undy, joint MD of BiB mena. This additional appointment means that BiB mena are well placed to retain their market position as the regions preferred partner in Executive Search and

can further develop and expand on their existing client base across Bahrain, Qatar, Saudi Arabia, United Arab Emirates, Jordan and South Africa. “We firmly believe that our traditional approach to the Executive Search process allows us to deliver exceptional service levels that are greatly appreciated by our clients and it is this which has allowed us to undergo a period of growth in what are undoubtedly difficult times for many others” said Karen Kingstone. “Our forecasting shows that there is a clear need for the services we provide and we look forward to announcing further appointments to our team throughout the coming year”.

DLA Piper is hosting the fourth Corporate Governance seminar in Manama, scheduled to take place in October, following the successful roll out in Kuwait City, Riyadh and Jeddah. The seminar is open to all compliance and corporate governance specialists and will provide a practical overview of implementing a robust corporate governance strategy. The session will begin with a short introduction on international best practice and how other jurisdictions approach the issue, followed by an interactive session during which a DLA Piper film will be used to show the role corporate governance plays at a practical level. This is then followed by an overview of the current rules and regulations in Bahrain and DLA Piper’s view on how this should be implemented and how it could evolve over the coming few years. To secure a place and to receive more details on the event please email: susie.beales@dlapiper.com

Forum 49


Bahrain News Atkins completes design of Oman Medical City Atkins design team based in Bahrain have completed the masterplan of a new world-class health facility, The Medical City (TMC), in Salalah, Oman. The project, being undertaken by the Apex Medical Group, represents the largest private healthcare infrastructure development in Oman. This integrated healthcare development project aims to make the most of Salalah’s natural beauty and environment and offer a preferred destination for rehabilitation and medical tourism. Atkins’ task was to prepare the strategic masterplan of TMC on the 800,000 sq metre site, located by the Arabian Sea, in order to deliver an outstanding medical education and research and development facility.

Ray Phillips, Atkins’ design director for the project, said: "This is an important and exciting project for the region which will create world-class medical facilities in an environment which supports and promotes rehabilitation and healthy living. "We aimed to create a cohesive and carefullyplanned sustainable urban environment, which will offer a high quality of life for its residents as well as attracting investment, generating jobs and strengthening the city’s economy. Our design incorporates core principles of carbon reduction, waste reduction and use of local and sustainable materials, so as to create a truly contemporary and sustainable development." The area surrounding the

BD26000 for Charity Raft Race Talent2’s Bahrain participated in the 36th annual Charity Raft Race, organised by the Rotary Club of Salmaniya, at Al Bander Hotel and Resort on the 6th of April 2012. The event raised more than BD26,000 to be donated to charities fighting sickle cell disease. The raft race was first introduced during the

50 Forum

late 1970s and since then it has raised more than BD2 million and has helped numerous charities across the Kingdom. Eight members of the Talent2 team took part in the exciting and challenging event. The team consisted of Reem Osman the Team Captain, Daniel Robinson

hospital will host a number of other facilities including a hotel, spa, educational and training facilities for doctors and nurses and a wellbeing centre, alongside accommodation and commercial and service facilities for visitors and residents. Atkins has proven capabilities in sophisticated technical our General Manager, Isabel Carter and Morad Khatiblou our Consultants, Paula Schroder, Yasmine Shakib, Mohammed Hasan and Ammar Al Sairafi the fabulous engine room of the business the Researchers! All of which had spent much time training for the event with the help of other organisations from across the Island, such as BAS and ALBA. In Talent2s two racing round, they were up against Kempinski Hotel and Trowers and Hamlin. Despite having an unfortunate start to the second heat where Reem, Morad and Mo almost didn’t get onto the raft, they gained their footing to work their magic in powering through the waters of Al Bander!! ‘We pulled it back though, through sheer

engineering techniques in masterplanning and MEP design in the region. The company recently undertook the complete masterplanning, architectural design, landscaping, infrastructure engineering and marine design for the Durrat Al Bahrain – set to become the region’s first luxury resort-style residential development. determination, great team work, focused mind and brute strength got us back in the driving seat!’ Reem commented. Talent2 were praised on our fighting spirit coming in with very respectable times of 3.36mins on our first heat and 3.40mins on our second heat. A great day was had by all; unfortunately Talent2 did not come first but enjoyed their participation and support of such an incredible, long standing, charity initiative. We hope to support many more events to come in Bahrain, as we believe in supporting our community and more importantly for showing Bahrain what it is really like to be "People to the power of 2"!!’


Wow -What a weekend

And Finally serenade a crowd which filled the Mall and took over televison sets all around the country. Star of the show however was HRH Prince Charles who closed the evening with a speech which he began with the phrase “Your Majesty... mummy”

Marking 60 years of The Queen’s reign, the Diamond Jubilee celebrations in the UK centred around an extended weekend on 2, 3, 4 and 5 June. The Queen came to the throne on 6 February 1952 and her coronation took place on 2 June 1953. She celebrated her Silver Jubilee (25 years) in 1977 and her Golden Jubilee (50 years) in 2002. The only other monarch in British history to celebrate a Diamond Jubilee was Queen Victoria in 1897. In the UK, highlights of the weekend included the lighting of over 4000 beacons around the country and the Thames Diamond Jubilee Pageant when over 1000 boats made their way up the Thames from Battersea to Tower Bridge. The flotilla’s jewel in the crown was the Royal Barge - Spirit of Chartwell - which was decorated with over 10,000 blooms, and carried The Queen, The Duke of Edinburgh, 52 Forum

the Prince of Wales, the Duchess of Cornwall, the Duke and Duchess of Cambridge and Prince Harry. Millions of people lined the banks of the Thames in some typically atrocious British weather to watch the flotilla pass. Around the country an estimated 10,000 street parties brought friends and neighbours together for celebrations despite the rain. One commentator noted “There’s nothing we British like better than

an opportunity to display our “mustn’t grumble” hardiness. On the Monday evening an incredible assembly of artists performed outside Buckingham Palace. Helping to make the whole thing possible was Gary Barlow whose anthem “Sing” is already heading towards the top of the music charts. Pop veteran Sir Tom Jones joined other Knights of the Realm; Sir Paul McCartney, Sir Cliff Richard, Sir Elton John & Dame Shirley Bassey to

As well as praising all the performers and artists he made special mention of over 600 technicians working behind the scenes as well as refering to Prince Phillip who had been taken to hospital earlier that day.

“Thank you” he said addressing the Queen, “For making us Proud to be British.”


BBBForum Sum12  

Triannual magazine from the Bahrain British Business Forum

Read more
Read more
Similar to
Popular now
Just for you