UPO 2014 ANNUAL REPORT

2014 ANNUAL REPORT

UNITED PLANNING ORGANIZATION COMMUNITY ACTION AGENCY

MESSAGE FROM THE CHIEF EXECUTIVE OFFICER AND THE CHAIR OF THE BOARD The year 2014 signaled a year of change for UPO. We changed our approach. We changed our look.

And, we took a step back to really think about how we can best serve our customers, low-income residents of Washington, DC. We strategized and brainstormed on the many ways to make our vision of “economic parity for all” come to pass. In total, we met the needs of 74,036 individuals. This annual report highlights our outcomes.

As the designated Community Action agency for the District, UPO reflects the growth and change of the city with the rebranding and launch of a new logo and website. The refreshed design of the logo echoes the progressive and contemporary feel of the nation’s capital. Likewise, the website has been updated with clear, concise, relevant information and impactful imagery designed specifically with our audiences in mind—the customers we serve, UPO supporters and friends.

Forging new relationships is critical for growth. In 2014, we began a new relationship with the Washington Highlands community that was launched through a strategic partnership to serve the residents of the Atlantic Terrace and Atlantic Gardens Communities. We opened a birth to 3 education center and recruited for a myriad of our training programs. Recognizing the need for expansion, we furthered our reach by engaging residents of the entirety of Washington Highlands.

In more detail, the Washington Highlands partnership will provide residents with vocational training opportunities along with wrap-around case management and employment placement services. The collective services assist in reducing employment barriers, financial instability and fosters self-sufficiency–goals that directly align with the mission of UPO.

This highly anticipated partnership is most celebrated, welcomed and needed.

Collaboratively, we will work together to develop and implement programs designed to meet the needs of the community that begins the journey to self-sufficiency.

UNITED PLANNING ORGANIZATION

UPO Youth Services continues to perform like a “rock star!” Our POWER (Providing Opportunities With Educational Readiness) students accumulated more than $800,000 in scholarship awards! The Freedom Schools program went from being only a summer program into a year-around initiative! And, our college tours program increased by 382% in participation! We are better positioned than ever before to prepare young students for a bright future!

Moreover, our Development Division tirelessly found new and creative ways to engage donors while highlighting all of the programs and services that UPO has to offer!

Looking ahead, you will see even more new and exciting initiatives from UPO as we continue to lead the dialogue and efforts concerning poverty, health and other issue areas that are of paramount concern to the people we serve.

Dana M . Jones President, CEO John L . Oberdorfer, Esq .

Chair, Board of Directors

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

UPO BOARD OF DIRECTORS UPO's Board of Directors is comprised of 21 members who represent Washington, DC’s eight wards, the public and private communities. They are a passionate group of individuals whose responsibility is to ensure that UPO assesses and responds to the causes and conditions of poverty in the District, and remain fiscally and administratively sound.

As the designated Community Action Agency for Washington, DC, our board consists of members who are democratically selected representatives of low-income individuals and families living in the District; mayoral appointees; and members chosen from industry, business, law enforcement, education as well as other major groups and interests located in and serving the District.

John L. Oberdorfer, Esq. Chair

Laurent R. Ross Elected by UPO Board

Dontai Smalls, Esq. Vice Chair

OFFICERS Elaine A. Crider, DHSc Treasurer

Clifford E. Barnes, Esq. Elected by UPO Board

Freddie T. Vaughns, D.S.W. Elected by UPO Board Marlena D. Edwards, MSW Elected by Wards 4 & 5

Monique L. Poydras, JD Secretary

MEMBERS Michael J. Cobb, MBA, CPA Elected by UPO Board

Ronald R. Collins, Esq. Designated by the Mayor of the District of Columbia

Lendia S. Johnson Lt. Elected by Ward 8 (8A)

Dr. Courtney P. Davis Elected by UPO Board

Franklin Garcia Designated by the Chairman of the D.C. Council

Dr. Andre Nero Randall Elected by Ward 7

Kishia J. Mills Elected by Wards 2 & 6

TRIPARTITE GOVERNING BOARD IS COMPRISED OF 3 ENTITITES

REPRESENTATIVES OF LOW-INCOME INDIVIDUALS & FAMILIES

UNITED PLANNING ORGANIZATION

MAYORAL APPOINTEES

UNITING PEOPLE WITH OPPORTUNITIES

INDUSTRY LEADERS, BUSINESS, LAW ENFORCEMENT, EDUCATION

WWW.UPO.ORG

A VISION FOR THE FUTURE Economic parity for all residents of Washington, DC. UPO has developed six strategic goals, executed over a five-year period, to help, engage and empower DC families to take ownership over their futures to self-sufficiency.

GOAL ONE: INCREASE KNOWLEDGE OF UPO SERVICES AND COMMUNITY ENGAGEMENT UPO is strengthening its brand throughout the Washington Metropolitan Area as an innovative leader and provider of empowering social services.

GOAL TWO: INCREASE NON-GOVERNMENT RESOURCES Dynamic and innovative programming to raise people out of poverty by raising $5 million in corporate and foundation support.

GOAL THREE: ECONOMIC SECURITY PROGRAMMING Service delivery systems structured to focus on economic security for individuals and families through asset development.

GOAL FOUR: CREATE AND GROW SOCIAL ENTERPRISES Commercial strategies to generate capital that supports and expands our services for the community.

GOAL FIVE: BECOME A WASHINGTON METROPOLITAN REGIONAL PROVIDER Services to address the needs of low-income families throughout the District, Maryland, and Northern Virginia.

GOAL SIX: INCREASE ORGANIZATIONAL EFFICIENCY AND PRODUCTIVITY Business policies and practices, automating our business processes and improving our responsiveness to customers and our partners.

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

2014 IN REVIEW Community Action Agencies in the U.S. celebrated 50 years in 2014 and we were proud to be part of it!

Snapshot of our accomplishments: • Reached new heights and forged new partnerships • Secured millions of dollars in new grant opportunities • Recognized for continual, outstanding service to low-income residents of Washington, DC UPO’s job-training programs, housing, counseling services and myriad other programs, provides every opportunity for individuals and families to succeed. Time has proven that with our assistance, not only do our customers and families survive: they thrive.

The UPO Annual Report is an opportunity to keep an eye on the metrics that matter. It is often said, “behind every statistic is a story.” This year’s edition will inform and inspire.

Thank you for the part you played.

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

JOB TRAINING, PLACEMENT & WORKFORCE INSTITUTE

Two primary goals: • Teach our customers how to use technology to seek and secure employment • Learn how to craft resumes and improve interviewing skills UPO works diligently to create a system of success for those who seek career training and placement. Operating from our Ward 8 centers, the Ralph Waldo “Petey” Greene and Anacostia centers, customers can make use of the computer labs to look for jobs via the Internet, conduct industry research and other employment-related activities.

For our customers who want to gain new skills, UPO’s Workforce Institute offers a suite of career and technical education programs licensed by the Office of the State Superintendent of Education (OSSE). With nearly a dozen course offerings, customers can become certified to attain careers within the hospitality, food service, emergency management, IT, construction, and green industries.

“People are faced with such tough decisions as paying for rising utility bills, food and other household needs with a limited budget," said Steven G. Johnson, Director of the Green Technology Division that houses the Building Careers Academy. "The Weatherization Day offers DC residents an opportunity to learn about winterizing their home with the proper weatherization products to decrease their energy costs in order to use the savings for reallocation to other important household needs.”

BY THE NUMBERS • • • • •

UNITED PLANNING ORGANIZATION

750 clients were placed in jobs 836 customers were enrolled in Vocational Skills Training 84 individuals completed three certifications in the Building Career Academy 774 clients were referred for jobs 971 customers received Workforce Readiness/Career Training

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

JOB TRAINING, PLACEMENT & WORKFORCE INSTITUTE JOB TRAINING, PLACEMENT & WORKFORCE INSTITUTE • • • • •

750 customers were placed in jobs 774 customers were referred for jobs 836 customers were enrolled in Vocational Skills Training 374 customers completed Vocational Skills Training 971 customers received Workforce Readiness/Career Training

UPO ADULT EDUCATION & TRAINING DIVISIONS

SELECTED ACCOMPLISHMENTS:

UPO received funding from the DC Department of Employment Services to continue the Youth Tech program in partnership with the HOPE Project • •

$44,000 average starting salary for participants 60 customers participated in Youth Tech1 cohort for IT Help Desk Training completed all three phases (ages 18-24) • 48 of those customers received CompTIAA+ certification • 32 of those customers were hired for IT and IT-related positions

HOSPITALITY & TOURISM TRAINING A partnership with The Brooks Group, LLC in 2014 •

28 customers were trained and received the Hospitality S.T.A.R.T Certification

UPO WORKFORCE DEVELOPMENT DIVISION In partnership with CentroSync, Competitive Innovations, and Washington Center for Aging exceeded its projected performance goals!

• • • • •

428 customers enrolled into the division's programs 432 secured an interview 194 obtained full-time jobs 151 obtained part-time jobs 211 retained their jobs for at least 30 days

UPO BUILDING CAREERS ACADEMY (BCA) continued to provide nationally recognized certification opportunities through the expansion of programs such as plumbing, telecommunications and weatherization training programs. as well as offered the community energy-saving tips.

UPO WORKFORCE DEVELOPMENT DIVISION won a grant for the Minnesota

Avenue Clean Team from the DC Department of Small and Local Business Development. UPO's community profile and its services have been heightened through networking with the local business owners and community residents located on Minnesota Avenue's business corridor.

ADULT TRAINING & EDUCATION DIVISION established partnerships and implemented in-demand industry trainings that allow participants to obtain certifications leading to mid-level salaried employment.

Looking ahead, the division will introduce two new training tracks in focused on including Commercial Driver’s License certification and Culinary Arts training; each of which will allow participants to complete training with nationally recognized skills that will afford them the most potential for employment success.

“A closed mind can’t see past itself. An open mind sees the world and beyond.”

—”Beyond Z,” Workforce Development Participant UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

COMMUNITY HEALTH Finding employment can be difficult enough. But when economic issues are further complicated by homelessness and substance abuse, UPO is committed to offering assistance and ready to step in.

The UPO COMPREHENSIVE TREATMENT CENTER (CTC) is a medically managed opioid treatment program that was established under a contract with the Department of Behavioral Health Addiction Prevention and Recovery Administration (DBH/APRA) of the D.C. Department of Health.

The CTC serves up to 600 customers and provides

dosing services for the Veterans Administration.

Through individual and group therapy, family counseling, crisis intervention and case management services, CTC works to strengthen individual customer motivation to enter and remain in medication-assisted treatment until customers are successful at maintaining an addiction-free lifestyle. In 2014, CTC

“I'm just a paycheck away, so I could be homeless myself. I do it because I care about people, I do it because I have a heart....Some people are just not fortunate. You can be living somewhere, lose everything and become homeless.“ —Tawana Edmonson, a bus driver for the UPO Shelter Hotline during a WUSA9 interview for a story about how the Shelter Hotline helps the homeless.

was awarded the Human Care Agreement.

The UPO SHELTER HOTLINE is dedicated to assisting and transporting homeless individuals of Washington, DC. Drivers with the Shelter Hotline work 24-hours a day during the winter months. Throughout hypo/hyper-thermia season, we transport DC homeless persons to shelters, cooling stations and feeding centers.

Funded by the Community Partnership for the Prevention of Homelessness (TCP), the Shelter Hotline represents the entry point for many of the homeless in need of shelter. UPO receives calls and emails from both concerned people who see homeless people in need and from homeless people themselves seeking information and assistance.

The UPO SOUTHEAST ELECTRONIC BENEFIT TRANSFER (EBT) CENTER transformed and streamlined the process to receive EBT cards which resulted in the production 58,133 EBT cards in 2014. Similar processes will be adopted with the opening of the UPO Northeast EBT Center.

UNITED PLANNING ORGANIZATION

BY THE NUMBERS: • 4,082 treatment plan prevention reviews provided by CTC • 15,206 individual counseling sessions provided by the CTC • 679 customers received methadone maintenance • 162, 494 rides provided to homeless customers • 47,041 comfort items distributed • 17,163 calls received from homeless customers seeking services

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

CHILDREN, YOUTH & FAMILIES

UPO’s EARLY LEARNING NETWORK provides Early Head Start, Head Start, and Pre-K services to District families, particularly to those in Wards 5, 6, 7 and 8. We also offer before-and-after care subsidies to those families who work or are enrolled in a training program.

In 2014, UPO’s OFFICE OF EARLY LEARNING (OEL) secured $9 million in funding from the Head Start Birth-to-Five project. This funding enriched the department’s already wide-ranging services such as age-appropriate, curriculum-based educational programs, health screenings and nutritious meals.

UPO was also selected to be a Hub under OSSE's Quality Improvement Network. This distinction recognized UPO as a leader in early learning and positioned the agency to support other early learning centers in achieving program excellence.

Actively reaching out to diverse populations, the inclusive programs provide targeted services for children with disabilities, homeless and working poor families and foster children.

These multi-pronged programs surpass industry guidelines by offering high-quality services, a robust professional development system, data-driven monitoring, community-based engagement and a School Readiness Plan that aligns with DC’s readiness standards.

BY THE NUMBERS: • 524 Children served in Early Head Start • 488 Families served in Early Head Start • 1,580 Children served in Head Start • 1,404 Families served in Head Start • 12 Early Head/Head Start locations • 680 Pregnant families received services via a center of home-based

“Most people might question how it is possible to expose a child of six weeks to science. We intentionally expose that child to different textures and different sounds. Most people think babies are to just be rocked and fed, but learning for that child begins at birth - not just when they get to pre-K." —Gail Govoni, Director of the UPO Office of Early Learning

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

CHILDREN, YOUTH & FAMILIES: BY THE NUMBERS

Funded Enrollment

Children Served

Familes Served

Children w/ Disabiliites

215

299

276

4

280 82 93 33 53 183 701 64 85 1574

280 102 104 59 73 224 778 64 123 1807

267 102 104 50 62 79 778 60 114 1616

2 11 9 5 3 16 117 2 9 174

% of Eligible Children

Medical Exams

Dental Exams

Volunteers *

94%

256

274

154

91% 99% 98% 97% 100% 100% 100% 97% 91% 98%

275 64 104 56 69 215 679 37 72 1571

250 64 104 38 69 217 548 58 106 1454

166 251 251 198 198 42 37 7 3 1153

Program UPO Early Head Start (EHS) UPO Head Start (HS) Edward C. Mazique EHS Edward C. Mazique HS Bright Beginnings EHS Bright Beginnings HS Rosemount HS D.C. Public Schools HS Educare EHS Educare HS TOTAL

Program UPO Early Head Start (EHS) UPO Head Start (HS) Edward C. Mazique EHS Edward C. Mazique HS Bright Beginnings EHS Bright Beginnings HS Rosemount HS D.C. Public Schools HS Educare EHS Educare HS TOTAL

* Includes some duality due to the number of volunteer commitments.

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

YOUTH SERVICES

The UPO YOUTH SERVICES DIVISION is bursting with success stories and 2014 proved to be no different!

P.O.W.E.R. Launched in 2009 and held on the campus of Bowie State University in Bowie, MD, UPO’s P.O.W.E.R. (Providing Opportunities With Educational Readiness) is a free program that nurtures and prepares youth for the academic rigors of higher education. A six-year college readiness initiative, UPO works intensely with youth living in Ward 8 to help them matriculate through middle school and ensure their successful entry into college upon high school graduation. P.O.W.E..R. youth get college-ready by participating in Saturday and Summer Activities. The inaugural group of students are scheduled to graduate from high school in June 2015.

UPO COLLEGE TOURS For more than a decade, we have taken students on college tours each year to colleges and universities on the East Coast such as Howard University, Bowie State University, Georgetown University, Delaware State University, Virginia Tech University and Princeton University at no expense to the student.

HIGHLIGHTS • Zinquarn Wright, a McKinley Technology High School senior, a five-year POWER student, received a $2,500 scholarship from Johnson & Johnson • POWER students were honored by the White House for their peer training and anti-drug advocacy initiatives • $800,000 amassed in scholarships by the UPO Youth Services Division participants

The Youth Services Division's college tours participation increased by 382%!

Serving 241 youth in 2014!

FREEDOM SCHOOL UPO’s Youth Services Division received a grant from the Office of the State Superintendent (OSSE) totaling $128,750 to extend a summer-only program to a year-round initiative! The program will include students Kindergarten through second-grade and will be held at Ketcham Elementary School.

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

YOUTH SERVICES

WE LOVE OUR JOSEPH A. BEAVERS’ SCHOLARSHIP RECIPIENTS! The UPO Joseph A. Beavers Scholarship awards ambitious Washington, D.C. students who aspire to change the quality of their lives and community.

UPO raises funds through its annual fundraising event, the Martin Luther King, Jr. Memorial Breakfast to award five deserving scholars with $10,000 scholarships to attend the college or university of their choice!

Named in honor of the late Mr. Joseph A. Beavers, a long standing UPO board member and legendary District of Columbia labor leader, suggested that the proceeds from the breakfast be applied toward the scholarship fund.

Since 1990, the scholarship fund has raised nearly $1,000,000 and assisted 165 high school students and/or GED graduates to attend post-secondary institutions!

We are proud to announce that 24 of all of our scholars who enrolled during the academic year of 2010 to the present are still in college!

Our 2014 scholars are listed below.

From left to right: Jade Polly, Jeremiah Johnson, Meseret Gebre, Xaviera Thomas, Christopher Chandler

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

VOLUNTEERS & ADVOCACY Each year, the UPO Volunteer services and Advocacy division tirelessly recruits hundreds of volunteers for countless projects year-round.

In 2014, UPO volunteers pitched in 200,715 service hours with everything from filing and processing taxes to contributing to beautification efforts during our annual Community Day in partnership with the Community Action Partnership.

Similarly, there are 223 seniors participating in the UPO FOSTER GRANDPARENTS program, with 195,705 service hours which equals $2.7 million in value and returned revenue to the community.

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

COMMUNITY PARTNERS Each year, UPO partners with a myriad of organizations throughout the Washington, DC metropolitan area and beyond to craft the highest quality of services and programs all designed to help our customers attain an economically independent life.

Thank you for your continued support.

Advocacy for Justice and Education AFL-CIO Age Friendly DC America Works of Washington, DC American Kidney Fund American University AMTRAK Anacostia Coordinating Council Anacostia Economic Development Corporation Andrews Federal Credit Union Assembly at Petworth Ballou Stay Barry Farms Study Circle Berean Baptist Church Bernice Fonteneau Senior Wellness Center Bowie State University Bread for the City The Brooks Group, LLC Calvary Health Care Capital Area Asset Builders (CAAB) Capital Entertainment Services Capital Guardina Youth Challenge Capital Wesley Church Career Gear CareFirst Blue Cross Blue Shield Caribbean Coach, LLC Central Union Mission, DC CentroSync Cheltenham Warehouse Child and Family Services Agency Children Hospital Injury Prevention Burn & Winter Safety Children's National Medial Center--Safe Kids Worldwide Children's Health Project Clay Apartments Coca Cola Corporation Community Tax Aid Compass DC Competitive Innovations Congresswoman Eleanor Holmes Norton Convention Center/Feast of Sharing Councilman Marion Barry--Ward 8 Court Services and Offender Supervision Agency DC Building Industry Association DC Department of Transportation DC Health Link DC Healthy Families DC Strong Start DC Library DC Therapeutic Senior Center DC TV DC United DCPS Office of Early Childhood Education DC Rape Crisis Center UNITED PLANNING ORGANIZATION

Deanwood Recreation Center Democracy Prep Department of Health Department of Human Services Disney, Inc. Dorothy Height Library Dress for Success Eagle Academy Early Stages East River Family Strengthening Collaborative Edgewood/Brookland Family Support Collaborative Edgewood Farmers Market Educare of Washington, DC Empower DC Fairlawn Civic Association Family Medical Counseling Service Father McKenna Center FIT Solutions Fort Lincoln New Town Corporation Georgetown Lombard Office of Minority Health & Health Disparities Research Giant Food Corporation Gonzaga--Omega Men for the Homeless Greater Help Ministries Greater Washington Urban League Grubbs Pharmacy H Street Community Development Harriet Tubman Elementary School Health Services for Children with Special Needs Healthy Families/Thriving Communities Collaborative Council Helping Hands, Inc. Higher Development Academy H.O.P.E. Project Imagine Public Charter School Industrial Bank Ketchum Elementary School Latin American Youth Center Lockheed Martin M & T Bank Main Street Congress Heights Marshall Heights Community Development Martin Luther King, Jr. Library Med Star Family Choice Mid Atlantic Area Gleaning Network Midtown Lion Club Miller Farm My Fairy Place My School DC National Building Museum Neighborhood Legal Services New Commandment Baptist Church

UNITING PEOPLE WITH OPPORTUNITIES

Office, Deputy Mayor for Planning and Economic Development Office of Latino Affairs One DC Parents with Partners PEPCO Petworth Library Pinpoints Providence Hospital R. Emmanuel Bell Consulting Rockstar Cutz Safeway, Inc. SNAP /Hunger Solutions St. Elizabeth West Campus St. Elizabeth East Project Streetwise Partnerships Streetwize Foundation Summit Health Institute for Research and Education (SHIRE) Sunshine Early Learning Center T Mobile The Women's Collective Therapeutic Recreation Center Trinity University Nursing School United Bank US Marine Corporation US Postal Service VA CRCC Culinary Training Program Verizon Viacom Walmart Wards 7 & 8 DC Prevention Center Washington Gas Washington Legal Clinic for the Homeless Watha T. Daniels Library Westwood College WHUR Radio WMATA YMCA

WWW.UPO.ORG

SPONSORS, PARTNERS AND SUPPORT AGENCIES UPO extends a sincere thank you to our SPONSORS who have worked with us over the years to bring our vision to pass. Your generous donations have positively impacted thousands of lives.

Opportunity Maker Sponsor The Buffet Early Childhood Fund

Community Knocks Sponsors

Hawthorn John and Leslie Oberdorfer J.B. & M.K. Pritzker Family Foundation Walmart Stores

Community Table Sponsor

Andrew Haynes Comcast Beltway Region Dontai Smalls, Esq. Ounce of Prevention The Community Partnership for the Prevention of Homelessness RICOH

UPO also works with or supports agencies, organizations, and special programs to provide some of the core community services throughout the District of Columbia. These services that are either directly operated by UPO or by independent agencies include specialized hotlines, youth and senior citizens’ programs, housing assistance, employment training and placement, and emergency care.

Sub-Grantees Columbia Heights/Shaw Family Support Collaborative Covenant House Washington

DC Central Kitchen DC Scores Edgewood/Brookland Family Support Collaborative Lutheran Social Services of the National Capital Area Metropolitan Washington Council AFL-CIO Opportunities Industrialization Center of DC Vida Senior Center

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

FINANCIALS Total amount of private funds: Total amount of public funds: Fees: FUNDING SOURCES

U.S. Department of Agriculture U.S. Department of Energy U.S. Department of Health and Human Services Administration for Children & Families—Head Start U.S. Department of Labor U.S. Department of Veteran Affairs District of Columbia Department of Employee Services District of Columbia Department of Energy

UNITED PLANNING ORGANIZATION

$1,277,065 $35,419,385 $56,105 District of Columbia Department of the Environment District of Columbia Department of Human Services Office of the State Superintendent of Education Office of the State Superintendent of Education The Community Partnerships for the Prevention of Homelessness Corporation for National and Community Services Scholarship funds generated by proceeds from UPO’s annual MLK, Jr. Memorial Breakfast

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

WHERE WE SERVE UPO operates from multiple locations and provides social socials to low income residents of Washington, D.C. It takes a village. Below is a list of our service locations.

HEADQUARTERS 301 Rhode Island Ave. NW Washington, DC 20001 202-238-4600

ANACOSTIA COMMUNITY SERVICE CTR. 1649 Good Hope Rd. SE Washington, DC 20020 202-610-5900

BUILDING CAREERS ACADEMY 915 Girard St. NE Washington, DC 20017 202-526-2644/2643

COMPREHENSIVE TREATMENT CTR. 1900 Massachusetts Ave. SE Building #13 Washington, DC 20003 202-682-6599

PETEY GREENE COMMUNITY SERVICE CTR. 2907 Martin Luther King, Jr. Ave. SE Washington, DC 20032 202-562-3800

OFFICE OF EARLY LEARNING 301 Rhode Island Ave. NW Washington, DC 20001 202-238-4600

UPO HEAD START CENTERS ANACOSTIA HIGH SCHOOL Early Head Start 1601 16th St. SE Washington, DC 20032 202-698-2155

EDGEWOOD Early Head Start, Pre-K 601 Edgewood Terrace NE Washington, DC 20017 202-529-1582

ATLANTIC GARDENS Early Learning Center 4228 4th St. SE Washington, DC 20032 202-238-4624

FREDERICK DOUGLASS Early Head Start 3240 Stanton Rd. SE Washington, DC 20020 202-889-2080

AZEEZE BATES Early Head Start, Pre-K 444 16th St. NE Washington, DC 20002 202-388-7960

LUKE C. MOORE Early Head Start 1001 Monroe St. NE Washington, DC 20017 202-671-6313

BALLOU SENIOR HIGH SCHOOL Early Head Start 3401 4th St. SE Washington, DC 20032

MARIE REED Early Head Start 2200 Champlain St. NW Washington, DC 20017 202-234-5852

C. W. HARRIS ELEMENTARY SCHOOL Early Head Start 301 53rd St. SE Washington, DC 20019 202-575-9394 DUNBAR SENIOR HIGH SCHOOL Early Head Start 101 N St. NW Washington, DC 20001 202-238-0748 UNITED PLANNING ORGANIZATION

WOODSON HIGH SCHOOL Early Head Start 540 55th St. NE Washington, DC 20019 202-939-2030 ext. 157

PARADISE Early Head Start 3598 Hayes St. NE Washington, DC 20019 202-396-9200

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

(APPENDIX) OUTCOMES EDUCATION • 248 Customers Enrolled in GED Programs • 71 Customers Advanced One or More Grade Levels • 20 Customers Earned GEDs • 24 Youth Are Active (Enrolled in College) Joseph A. Beavers Scholarship Recipients EMPLOYMENT • 971 Customers Received Workforce Readiness/ Career Counseling • 774 Customers Were Referred for Jobs • 750 Customers Were Placed In Jobs • 436 Customers Retained Their Jobs 30+ days • 293 Customers Retained Their Jobs 90+ days • 88 Customers Enrolled in Work Experience / or Internship Programs • 77 Customers Completed 30+ Days of Work Experience / or Internship Programs • 61 Customers Completed 60+ Days of Work Experience / or Internship Programs • 24 Customers Completed 90+ Days of Work Experience / or Internship Programs • 836 Customers Were Enrolled in Vocational Skills Training • 371 Customers Completed Vocational Skills Training FOOD & NUTRITION • 5,417 Customers Received And Benefited from Food Assistance through the UPO Gleaning Program • 58,133 Electronic Benefit Cards Issued/R e-Issued to Customers • 317 Customers Participated in Seminars / Workshops That Promote Good Health • 348 Customers Received Assistance from a Food Pantry as well as Food Baskets HEALTH & WELLNESS • 679 Customers Received Methadone Maintenance • 4,082 Treatment Plan Reviews Provided by the Comprehensive • 15,206 Individual Counseling Sessions Provided by the Comprehensive Treatment Center • 41,861 Per Person Group Counseling Sessions Provided by the Comprehensive Treatment Center • 4,082 Treatment Plan Reviews HOUSING • 230 Customers Received Housing Intervention Services • 100 Customers Whose Housing Was Stabilized for 90+ days • 189 Housing Units Preserved or Improved (HSRRT) • 542 Housing Units Preserved or Improved (LIHEAP)

UNITED PLANNING ORGANIZATION

INCOME MANAGEMENT • 207 Customers Received Income Management Counseling • 211 Customers Set up Household Budgets • 67 Customers Maintained Household Budgets for 90+ days • 626 Income Eligible Customers Sought Free Tax Preparation Assistance • 38 Customers Who Opened a Bank Account for the First Time • 684,389 Tax Refund Dollars Identified for Customers Served by UPO's Free Tax Preparation Program • 442 Customers For Whom Less Than $500 Was Identified In Tax Credits • 184 Customers For Whom More Than $500 Was Identified In Tax Credits JOB TRAINING & PLACEMENT • 124 Individuals Completed 1 Certification in the Building Careers Academy • 89 Individuals Completed 2 Certification in the Building Careers Academy • 84 Individuals Completed 3 Certifications in the Building Careers Academy SELF SUFFICIENCY • 1,924 Customers For Whom An Economic Security Assessment Was Completed • 1,250 Customers For Whom New Case Management Plans Were Initiated • 204 Customers Progressed From "In Crisis" to "At Risk" • 414 Customers Progressed From "At Risk" to "Stable • 315 Customers Received Clothing/Food Distribution TRANSPORTATION • 4,285 Homeless Customers Sought And Received Transportation Services • 162,494 Rides Provided to Homeless Customers • 370 Customers Received Education Related Transportation Assistance • 580 Customers Received Employment Related Transportation Assistance VOLUNTEER • 8,140 Youth Were Mentored by Foster Grandparents • 728 Volunteers Engaged • 316 Children & Seniors Engaged Through Recreation & Socialization • 1,122 Youth Engaged through Youth Programs

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

MOVING FORWARD…

2015 IS GOING TO BE A YEAR OF EXCITEMENT AND EXPONENTIAL GROWTH FOR UPO!!!

KEY GOALS AND INITIATIVES: EXPANSION OF THE WASHINGTON HIGHLANDS RELATIONSHIP! • More programs and services • Greater outreach and partnership WH community schools • Stronger communication between UPO and the entire WH community

EXPANSION OF OUR TRAINING PROGRAMS AND PROJECTS! • Diverse programs and employment opportunities • Greater recruitment; higher percentage of graduates • Deeper and broader partnerships with the employment community

EXPANSION OF BRANDING AND COMMUNICATIONS EFFORTS! • Greater use and integration of social media and social media campaigns • Becoming more “personable” with a new “look” and “feel” • Going beyond communicating “solution provider” to “story-teller”

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG

United Planning Organization 301 Rhode Island Ave. NW Washington, DC 20001 202-234-4600 info@upo.org

UNITED PLANNING ORGANIZATION

UNITING PEOPLE WITH OPPORTUNITIES

WWW.UPO.ORG