Test bank for practice management for the dental team 9th edition finkbeiner

Test Bank for Practice Management for the Dental Team, 9th Edition, Finkbeiner

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Practice Management for the Dental Team 9th Edition Finkbeiner Test Bank

Chapter 07: Working With Dental Office Documents Finkbeiner: Practice Management for the Dental Team, 9th Edition MULTIPLE CHOICE 1. When transferring patient records from the office to another site, the administrative assistant

must do all except which of the following? a. Transfer the entire record. b. Retain the original record in the office. c. Copy the radiographs and retain the originals. d. Obtain consent from the patient or legal representative.

ANS: A

Only the requested information should be transferred. The dental office must keep the original record. The dental office must keep the original radiographs. The dental office must obtain consent to transfer records.

DIF: Comprehension REF: Records Transfer, pp. 129, 131-132 OBJ: 10 TOP: CDA, GC, II. Patient Management and Administrative Duties | RHS, II. Quality Assurance and Radiology Regulations 2. Which is not a component of a clinical record? a. Recall cards b. Radiographs c. Health history NURSINGTB.COM d. Patient registration ANS: A

Recall cards are not used clinically but as a means to schedule and help maintain regular prophylaxis appointments. Radiographs are a component of a clinical record. The health history is a component of a clinical record. The patient registration is a component of a clinical record.

DIF: Comprehension REF: Components of a Clinical Record, p. 114 OBJ: 4 TOP: CDA, GC, II. Patient Management and Administrative Duties 3. How many teeth are present in the primary dentition? a. 10 b. 20 c. 28 d. 32 ANS: B

There are 20 teeth in the primary dentition.

DIF: Comprehension REF: Tooth Nomenclature, Box 7.4, p. 125 OBJ: 8 TOP: CDA, GC, II. Patient Management and Administrative Duties 4. How many teeth are present in the permanent dentition? a. 10

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Practice Management for the Dental Team 9th Edition Finkbeiner Test Bank b. 20 c. 28 d. 32 ANS: D

There are 32 teeth in the permanent dentition.

DIF: Comprehension REF: Tooth Nomenclature, Box 7.4, p. 125 OBJ: 8 TOP: CDA, GC, II. Patient Management and Administrative Duties 5. Which tooth-numbering systems use a 1 to 32 numeric system for the permanent dentition? a. Universal b. Palmer notation c. Federation Dentaire International ANS: A

The universal numbering system uses the numerals 1 to 32 for the permanent dentition. The Palmer notation system assigns each of the four quadrants a bracket to designate the area of the mouth where the tooth is found. Federation Dentaire International assigns a 2-digit number to each tooth in any quadrant.

DIF: Recall REF: Tooth-Numbering Systems, p. 126 OBJ: 8 TOP: CDA, GC, II. Patient Management and Administrative Duties 6. Which tooth surface is closest to the cheek? a. Distal b. Mesial c. Buccal NURSINGTB.COM d. Lingual ANS: C

Buccal is found on posterior teeth only, facing the cheeks. Distal is the axial surface farthest from the midline. Mesial is the axial surface closest to the midline of the mouth. Lingual is the surface closest to the tongue.

DIF: Comprehension REF: Tooth Surfaces, pp. 128-129 OBJ: 8 TOP: CDA, GC, II. Patient Management and Administrative Duties 7. Which record is considered a vital record? a. Canceled checks b. Petty cash voucher c. Bank reconciliation d. Patient clinical record ANS: D

A patient clinical record is considered a vital record that cannot be replaced. Canceled checks are considered important records. A petty cash voucher is considered a useful record. A bank reconciliation is considered a useful record.

DIF: Recall REF: Vital Records, p. 112 OBJ: 2 TOP: CDA, GC, II. Patient Management and Administrative Duties

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Practice Management for the Dental Team 9th Edition Finkbeiner Test Bank 8. Which record is considered an important record? a. Accounts payable b. General correspondence c. Employment application d. Expired insurance policy ANS: A

An accounts payable record is considered an important record and should be retained for 5 to 7 years. General correspondence is considered a useful record. An employment application is considered a useful record. An expired insurance policy is considered a useful record.

DIF: Recall REF: Important Records, p. 112 OBJ: 2 TOP: CDA, GC, II. Patient Management and Administrative Duties 9. The practicality and need for paper documents continues to decline in dental practice

management. In most cases, electronic records are more secure and easier for all members of the dental team to access. a. Both statements are true. b. Both statements are false. c. The first statement is false; the second statement is true. d. The first statement is true; the second statement is false.

ANS: A

Both statements are true. The practicality and need for paper documents continues to decline as the capability and scope of dental software provide secure, user-friendly functions, and storage for all types of clinical records. In most cases, electronic records are more secure and easier for all members of the dental team to access.

DIF: Recall OBJ: 2

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REF: Intro, p. 111 | Components of a Clinical Record, p. 114 TOP: CDA, GC, II. Patient Management and Administrative Duties

10. The first phase in a record’s cycle is creation of the document. The last phase in a record’s

cycle is maintenance of the document. a. Both statements are true. b. Both statements are false. c. The first statement is false; the second statement is true. d. The first statement is true; the second statement is false.

ANS: D

The first statement is true; the second statement is false. The first phase in a record’s cycle is creation of the document. The last phase in a record’s cycle is disposition.

DIF: Comprehension REF: Overview of a Records Management System, p. 111 OBJ: 2 TOP: CDA, GC, II. Patient Management and Administrative Duties 11. Which acronym stands for high blood pressure? a. HIV b. HBV c. HBP d. H2O2

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Practice Management for the Dental Team 9th Edition Finkbeiner Test Bank ANS: C

HBP stands for high blood pressure. HIV stands for human immunodeficiency virus. HBV stands for hepatitis B virus. H2O2stands for hydrogen peroxide.

DIF: Recall OBJ: 9

REF: Charting Symbols and Abbreviations, Table 7.1, p. 131 TOP: CDA, GC, II. Patient Management and Administrative Duties

12. If an administrative assistant chooses to transmit a transaction about a patient electronically,

under which act does this task fall? a. HHS b. ADA c. HIPAA d. NIOSHA ANS: C

The Health Insurance Portability and Accountability Act (HIPAA) mandates federal protection for individually identifiable health information. HHS is an acronym for the United States Department of Health and Human Services. ADA is an acronym for the Americans with Disabilities Act. NIOSHA is an acronym for the National Institute for Occupational Safety.

DIF: Comprehension REF: Health Insurance Portability and Accountability Act, p. 112 OBJ: 3 TOP: CDA, GC, II. Patient Management and Administrative Duties 13. Which HIPAA form is posted in a clear and prominent location in the office that is visible to

any patient seeking service? a. Notice of Privacy Practices NURSINGTB.COM b. Business Associate Agreement c. Staff Review of Policies and Procedures d. Acknowledgement of Receipt of Notice of Privacy Practices ANS: A

Notice of Privacy Practices presents information that the dental professional is required to give patients regarding the office’s privacy practices and is posted in the dental office visible to all patients. The Business Associate Agreement is a contract form that ensures the integrity and confidentiality of protected health information that a business associate may create or receive for or from the dental practice. Staff Review of Policies and Procedures is a form used to document HIPAA staff training. Acknowledgement of Receipt of Notice of Privacy Practices is the form the patient signs to acknowledge that he or she has received a copy of the Notice of Privacy Practices.

DIF: Comprehension REF: Health Insurance Portability and Accountability Act, Box 7.1, p. 113 OBJ: 3 TOP: CDA, GC, II. Patient Management and Administrative Duties 14. Which is an example of a vital record in a dental office? a. Pamphlets b. Payroll records c. Accounts payable d. Patient’s financial record

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Practice Management for the Dental Team 9th Edition Finkbeiner Test Bank ANS: D

A patient’s financial record is considered a vital record. Pamphlets are considered nonessential records. Payroll records are considered important records. Accounts payable is considered an important record.

DIF: Recall REF: Vital Records, p. 112 OBJ: 2 TOP: CDA, GC, II. Patient Management and Administrative Duties 15. What is an example of an important record in a dental office? a. Cash vouchers b. Meeting notifications c. General correspondence d. Federal regulatory records ANS: D

Federal regulatory records are considered important records. Cash vouchers are considered useful records. Meeting notifications are considered nonessential records. General correspondence is considered a useful record.

DIF: Recall REF: Important Records, p. 112 OBJ: 2 TOP: CDA, GC, II. Patient Management and Administrative Duties 16. Which tooth-numbering systems uses a bracket to indicate a quadrant in the mouth? a. FDI b. Palmer c. Universal ANS: B

N R I G B.C M

U S each N of T the four O quadrants a bracket to designate the area The Palmer notation system assigns of the mouth where the tooth is found. The Federation Dentaire International assigns a two-digit number to each tooth in any quadrant. The universal numbering system uses the numerals 1 to 32 for the permanent dentition.

DIF: Recall OBJ: 8

REF: Tooth-Numbering Systems, pp. 126-127 TOP: CDA, GC, II. Patient Management and Administrative Duties

17. In the universal numbering system, the first permanent maxillary right premolar is number 5.

Using the same system, the first permanent mandibular right premolar is number 28. a. Both statements are true. b. Both statements are false. c. The first statement is false; the second statement is true. d. The first statement is true; the second statement is false.

ANS: A

Both statements are true. The first permanent maxillary right premolar is number 5, and the first permanent mandibular right premolar is number 28.

DIF: Comprehension REF: Tooth-Numbering Systems, Fig. 7.13, p. 126 OBJ: 8 TOP: CDA, GC, II. Patient Management and Administrative Duties 18. All of the following are considered nonessential records except: a. flyers.

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Practice Management for the Dental Team 9th Edition Finkbeiner Test Bank b. meeting reminders. c. petty cash vouchers. d. outdated announcements.

ANS: C

Petty cash vouchers are considered useful records. Flyers are considered nonessential records.

Meeting reminders are considered nonessential records. Outdated announcements are considered nonessential records.

DIF: Recall OBJ: 2

REF: Nonessential Records, p. 112 | Useful Records, p. 112 TOP: CDA, GC, II. Patient Management and Administrative Duties

19. Which form contains information about the patient’s insurance coverage? a. Consent form b. Registration form c. Health history form d. Laboratory prescription form ANS: B

A registration form contains general information such as addresses and phone numbers, as well as employment and insurance information. A consent form is a form that is signed to grant permission for administration of an anesthetic and other specified procedure. A health history form is a form that provides the patient’s complete health history and is signed by the patient. A laboratory prescription form is a form that accompanies each case a dentist sends to a dental laboratory and includes information about the case.

DIF: Recall OBJ: 2

REF: Patient Registration and Health History Forms, p. 114 TOP: CDA, Patient Management and Administrative Duties N RGC,III. G B.C M

U S N T

O

20. SOAP notes is an acronym related to: a. infection control procedures. b. HIPPA requirements. c. clinical charting. d. electronic transfer of records.

ANS: C

SOAP notes is a method of clinical charting: which includes subjective, objective, assessment, and plan (treatment) data. Infection control procedures, HIPPA requirements, and electronic transfer of records are not related to the acronym SOAP. DIF: Comprehension REF: Entering Data on a Clinical Chart, Box 7.3 p. 125 OBJ: 7 TOP: CDA, GC, II. Patient Management and Administrative Duties 21. The maxillary left central incisor in the primary dentition is tooth: a. B. b. E. c. F. d. J. ANS: C

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Practice Management for the Dental Team 9th Edition Finkbeiner Test Bank F is the maxillary left central incisor in the primary dentition. B is the maxillary right first molar in the primary dentition. E is the maxillary right central incisor in the primary dentition.

J is the maxillary left second molar in the primary dentition.

DIF: Comprehension REF: Tooth-Numbering Systems, Fig. 7.13, p. 126 OBJ: 8 TOP: CDA, GC, II. Patient Management and Administrative Duties 22. The ___ surface is found on the biting surface of the posterior teeth. a. incisal b. mesial c. lingual d. occlusal ANS: D

The occlusal surface is the biting surface of the posterior teeth. The incisal surface is found only on anterior teeth that have a biting edge. The mesial surface is the axial surface closest to the midline of the mouth. The lingual surface is the surface closest to the tongue.

DIF: Comprehension REF: Tooth Surfaces, pp. 128-129 OBJ: 8 TOP: CDA, GC, II. Patient Management and Administrative Duties 23. In gathering new patient information and/or health history updates, an independent dental

hygiene practice will often work with: a. the patient’s family. b. the facility staff. c. the patient’s medical providers. d. all of the options NURSINGTB.COM e. none of the options ANS: D

All of the options. In gathering new patient information and/or health history updates, an independent dental hygiene practice will often work with a patient’s family members, facility staff, and a patient’s medical providers.

DIF: Recall OBJ: 5

REF: Patient Registration and Health History Forms p. 116 TOP: CDA, GC, II. Patient Management and Administrative Duties

24. Independent dental hygiene practices should make it a standard to leave a record of treatment

for the school or care facility. This record should not include treatment recommendations. a. Both the statements are true. b. Both the statements are false. c. The first statement is true, and the second is false. d. The first statement is false, and the second is true.

ANS: C

The first statement is true, and the second is false. Independent dental hygiene practices should make it a standard to leave a record of treatment for the school or care facility. This record should include date of treatment, type of services provided, clinical findings and treatment recommendations.

DIF: Comprehension REF: Dental Diagnosis, Treatment Plan, Estimate, p. 120

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OBJ: 5

Practice Management for the Dental Team 9th Edition Finkbeiner Test Bank TOP: CDA, GC, II. Patient Management and Administrative Duties 25. If copied and mailed, or digital radiographs are transmitted to another practitioner, the name

and date of transfer should be noted in the clinical chart. Using an encrypted method of electronic transfer is a requirement of HIPAA. a. Both the statements are true. b. Both the statements are false. c. The first statement is true, and the second is false. d. The first statement is false, and the second is true.

ANS: A

If radiographs are copied and mailed, or if digital radiographs are transmitted to another practitioner, the name and date of transfer should be noted in the clinical chart. Using an encrypted method of electronic transfer is a requirement of HIPAA. DIF: Recall REF: Radiographs (X-ray Films), p. 122 OBJ: 10 TOP: CDA, GC, II. Patient Management and Administrative Duties | CDA, RHS, II. Quality Assurance and Radiology Regulations TRUE/FALSE 1. All data entered on a patient’s clinical record should be dated, include accurate and complete

information, and be initialed by the treating dentist and assistant.

ANS: T

All data entered in a patient’s clinical chart as well as clinical notes should be dated, accurate, comprehensive, and signed or digitally verified by the treating dentist, hygienist, and assistant.

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DIF: Comprehension REF: Entering Data on a Clinical Chart, p. 123 OBJ: 7 TOP: CDA, GC, II. Patient Management and Administrative Duties 2. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was conceived to

protect electronic patient health information.

ANS: T

HIPAA is a federal act that protects and enhances patient rights, including requirements for ensuring the privacy and security of electronically transmitted protected health information.

DIF: Comprehension REF: Key Terms, p. 110 OBJ: 3 TOP: CDA, GC, II. Patient Management and Administrative Duties 3. The Health Insurance Portability and Accountability Act (HIPAA) does not apply to a

patient’s social security number.

ANS: F

HIPAA applies to anything that ties a patient’s name or social security number to that person’s health, healthcare, or payment for healthcare.

DIF: Recall OBJ: 3

REF: Health Insurance Portability and Accountability Act, p. 112 TOP: CDA, GC, II. Patient Management and Administrative Duties

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Practice Management for the Dental Team 9th Edition Finkbeiner Test Bank 4. In a legal case against the dentist, the patient’s record is not admissible in a court of law.

ANS: F

In a malpractice suit, the dental record is legally admissible as evidence. It can be used for or against the dentist.

DIF: Comprehension REF: Clinical Records, p. 113 OBJ: 4 TOP: CDA, GC, II. Patient Management and Administrative Duties 5. If the patient wants his or her radiographs transferred to another dental office, a request must

first be signed by that patient.

ANS: T

If radiographs are transferred to another practitioner, a signed release request to from the patient must be retained in the patient’s record.

DIF: Comprehension REF: Radiographs (X-rays), p. 122 OBJ: 10 TOP: CDA, GC, II. Patient Management and Administrative Duties | CDA, RHS, II. Quality Assurance and Radiology Regulations 6. The Federal Employment Eligibility Verification form is Form I-9.

ANS: T

The Federal Employment Eligibility Verification form is Form I-9.

DIF: Recall REF: Employment Forms, p. 132 OBJ: 11 TOP: CDA, GC, II. Patient Management and Administrative Duties N R I G B.C M

U S N T

O

7. In the universal numbering system, tooth number 3 does not have an incisal edge.

ANS: T

Tooth number 3 is the right maxillary first permanent molar and has an occlusal surface, not an incisal edge.

DIF: Comprehension REF: Tooth-Numbering Systems, Fig. 7.13, p. 126 | Tooth Surfaces, Fig. 7.16, p. 129 OBJ: 8 TOP: CDA, GC, II. Patient Management and Administrative Duties 8. The statute of limitations is the period within which a patient can consent to a dental treatment

plan.

ANS: F

The statute of limitations is the period within which a civil suit for alleged wrongdoing may be legally filed.

DIF: Recall REF: Records Retention, p. 129 OBJ: 10 TOP: CDA, GC, II. Patient Management and Administrative Duties 9. Records have a life cycle, which begins with their disposition.

ANS: F

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Practice Management Management for thethe Dental Team 9th Edition Finkbeiner TestFinkbeiner Bank Test Bank for Practice for Dental Team, 9th Edition, Records have a life cycle, which begins with their creation and ends with their disposition.

DIF: Recall OBJ: 2

REF: Overview of a Records Management System, p. 111 TOP: CDA, GC, II. Patient Management and Administrative Duties

10. The stage of the records life cycle that involves determining whether the data or information

should be retained is the Distribution phase.

ANS: F

During the Distribution phase, the information may be distributed electronically or manually.

It is during the Maintenance phase that it is determined whether the data or information should be retained.

DIF: Recall OBJ: 2

REF: Overview of a Records Management System, p. 111 TOP: CDA, GC, II. Patient Management and Administrative Duties

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