CONFERENCE AGENDA
MONDAY, APRIL 20
ANCOR Foundation Board of Directors Meeting Monday, 9 am-2 pm | Level 2, Marquee
ANCOR Foundation Leadership Academy Class of 2028 Orientation Monday, 3-5:30 pm | Level 2, Marquee
TUESDAY, APRIL 21
Pre-Conference & Leadership Meetings Registration Open Tuesday, 7-10 am | Level 2, West Prefunction
Government Relations Committee Meeting Tuesday, 8-9:30 am | Level 2, Marquee
Speed Consulting Sessions with Consulting for Human Services Tuesday, 10 am-3 pm | Level 5, Theory
PRE-CONFERENCE SESSIONS A
The Leader’s Compass: Decision-Making When the Path Isn’t Clear The Renee L. Pietrangelo Leadership Forum Tuesday, 10 am-12 pm | Level 5, Momentum AB
In times of uncertainty, leadership isn’t about having all the answers—it’s about having the courage and clarity to decide. This session invites senior leaders to explore how data, values, people, and timing intersect in high-stakes decisions. Through applied scenarios and peer-coaching dialogue, participants will practice a structured framework for making complex choices, balancing ethics with evidence, and communicating with transparency when the path forward is anything but certain.
Presenters:
l Robert Budd, Family Residences and Essential Enterprises, Inc.
l Linda Timmons, Mosaic
l Rita Wiersma, Accord
Beyond the Hype: Real-World AI Lessons from the New York Alliance Tuesday, 10 am-12 pm | Level 5, Momentum G
Artificial Intelligence (AI) has moved quickly from science fiction to hype to practical (with some hype), and disability service providers need a way to keep pace without losing sight of mission, compliance, or person-centered values. This session will share lessons from the New York Alliance AI Community of Practice and its AI Toolkit, including results from conducting an AI Organizational Self-Assessment (OSA) across providers in 2025 and then again in 2026.
TUESDAY
We’ll review how scores shifted across seven OSA domains: (1) AI Readiness & Strategic Vision, (2) Data Management, Privacy, and Security, (3) Technology Infrastructure & Integration, (4) Human Oversight & Ethical Use, (5) Workforce Development & Training, (6) Service Delivery & Quality Outcomes, and (7) Compliance & Regulatory Adherence. We’ll also review videos, checklists, policies, and exercises the Community of Practice’s Toolkit.
Presenters:
l Doug Golub, Data Potato
l Katie Page, NY Alliance for Inclusion & Innovation
l Michael Seereiter, NY Alliance for Inclusion & Innovation
This Pre-Conference Session is generously sponsored by
Grassroots Committee Meeting
Tuesday, 10-11:30 am | Level 2, Marquee
Headshot Hub Open
Tuesday, 10 am-1:30 pm | Level 3 Prefunction
The Headshot Hub is generously sponsored by
Story Room Open
Tuesday, 11 am-5 pm | Level 3, Cubism
Board of Representatives Meeting
Tuesday, 12-1:30 pm | Level 2, Marquee
State Association Executives Forum Meeting
Tuesday, 12-1:30 pm | Level 3, Contemporary
The SAE Forum is generously sponsored by
Exhibits Open
Tuesday, 12-5:30 pm | Levels 2, 3 & 5 (see Exhibitor Directory beginning on page 39)
PRE-CONFERENCE SESSIONS B
Empowering Supervisors: Building Strong Teams Through Leadership and Connection
Tuesday, 1:30-3:30 pm | Level 5, Momentum AB
Turnover continues to challenge providers, but the single most powerful influence on retention is often overlooked: the frontline supervisor. This session will show how strengthening supervisory leadership directly impacts workforce stability and reduces costly turnover. Attendees will explore the real impact supervisors have on DSP commitment, learn how to ignite key leadership skills, and discover how tools like stay interviews and relationship-based supervision can create stronger, more stable teams. Through guided discussion and group problem-solving at round tables, participants will leave with practical strategies they can apply immediately to better support their workforce. This isn’t another “theoryheavy” session; participants will walk away with clear action steps, peer-tested ideas, and a framework to build empowered supervisors who retain and grow strong DSP teams.
Presenters:
l Scott McKeough, Woodfords Family Services
l Ghislaine Mparanirubumwe, Happy Haven
l Brian Vye, John F. Murphy Homes
This Pre-Conference Session is generously sponsored by
Converging Forces: How H.R. 1 and Managed Care Will Shape Medicaid’s Future
Tuesday, 1:30-3:30 pm | Level 5, Momentum G
The One Big Beautiful Bill Act (OBBBA), passed in July of 2025, will have far-reaching effects on Medicaid systems across the country over the next decade. In this session, we will examine how another transformational change—managed care for long-term services and supports (MLTSS)—and the OBBBA could interact to put pressure on changing state Medicaid systems. Organizational leaders will come away with specific strategies for navigating the pressures that these two simultaneous pressures will bring to bear.
Presenter:
l Richard Edwards, Amivie
l Shane Spotts, Deon Health
This Pre-Conference Session is generously sponsored by
Addressing Systemic Barriers to Improving Supports for People with Dual Diagnosis
Tuesday, 1:30-3:30 pm | Level 5, Momentum E
An estimated 30-70% of all people with I/DD also have a mental health condition. Despite this high prevalence, in most states, there is a chronic lack of a whole-person approach to supporting individuals with co-occurring I/DD and mental health service needs. For children and adults with I/DD, brain injuries, and other cognitive disabilities and co-occurring mental health conditions, accessing services and supports can be difficult. This Pre-Conference Session will provide a deep dive into the urgency of addressing this critical need, and how the federally-funded Link Center is working with states and stakeholders to improve access through systems change, workforce capacity building, and information sharing about emerging and promising practices that are person-centered, trauma-informed, and culturally responsive.
Presenters:
l Jeanne Farr, NADD
l Wendy Morris, NASMHPD
l Mary Sowers, NASDDDS
l Rebeccah Wolfkiel, NASHIA
DSP Meet & Greet
Tuesday, 1:45-3:15 pm | Level 3 Prefunction
The DSP Meet & Greet is generously sponsored by
New Attendee Meet & Greet
Tuesday, 3:45-4:45 pm | Level 5, Momentum C
The New Attendee Meet & Greet is generously sponsored by
TUESDAY
Leadership Academy Meet & Greet
Tuesday, 3:45-4:45 pm | Level 2, Marquee
The Leadership Academy Meet & Greet is generously sponsored by
Global Council Meet & Greet
Tuesday, 3:45-4:45 pm | Level 2, Encore
Self-Advocate and Disabled Leaders Meet & Greet
Tuesday, 3:45-4:45 pm | Level 2, Center Stage
The Self-Advocate and Disabled Leaders Meet & Greet is sponsored by
Opening General Session: Navigating the Now with Mastery, Empathy & Passion
Tuesday, 5-6:30 pm | Level 2, Ensemble Ballroom
Our annual gathering officially gets underway with a warm welcome from ANCOR CEO Barbara Merrill, who will introduce you to three outstanding Bay Staters who are leading the way here in Massachusetts and within your national association. Then, Lori Kress, President of ANCOR’s Board of Directors, will deliver the annual President’s Address, setting the stage for what we can expect in the next three days together, as well as in the weeks ahead.
From there, we’ll enjoy a keynote presentation from renowned speaker and pianist Felipe Gómez. Felipe’s presentation blends live piano performance, storytelling and business insight to explore how the habits of virtuosos—method, attitude and passion—can help us achieve breakthrough success in work and in life. Felipe invites us to explore together how empathy and perseverance, along with a little courage and creativity, can help us transform our leadership into art in human form.
Keynote Presenter:
l Felipe Gómez
Additional Speakers:
l Stephanie Costa, Association of Developmental Disabilities Providers
l Michael Hyland, Venture Community Services
l Lori Kress, Dungarvin
l Barbara Merrill, ANCOR
l Karen Williams, Advocates
The Opening General Session is generously sponsored by
Welcome Reception with Exhibitors
Tuesday, 6:30-8 pm | Levels 2, 3 & 5
The Welcome Reception is generously sponsored by
And Now We Dance: A Night of Momentum Benefiting the ANCOR Foundation
Tuesday, 8-11 pm | Contemporary, Level 3
To get your ticket, visit the ANCOR Foundation (Exhibit #101) on Level 2.
The ANCOR Foundation Fundraiser is generously sponsored by
WEDNESDAY, APRIL 22
Registration & Help Desk Open
Wednesday, 7 am-5 pm | Level 2, West Prefunction
Exhibits Open
Wednesday, 7:30 am-5 pm | Levels 2, 3 & 5 (see Exhibitor Directory beginning on page 39)
Breakfast with Exhibitors
Wednesday, 8-8:45 am | Level 2 Prefunction
Wednesday’s breakfast is generously sponsored by
Morning General Session: Disability Rights – A Global Movement
Wednesday, 8:45-9:45 am | Ensemble Ballroom
Now more than ever, advancing inclusion around the globe should be a priority for all of us. In this exploration of where the global movement for disability rights has been and where it’s headed, Jamie Cooke, Executive Director of Inclusion International, will discuss values and a vision shared among selfadvocates, families and supporters worldwide. Jamie will also discuss the important role U.S. providers can play in strengthening collaboration and forging lasting partnerships to achieve our common goals.
Presenters:
l Jamie Cooke, Inclusion International
l Barbara Merrill, ANCOR
This morning’s General Session is generously sponsored by
Headshot Hub Open
Wednesday, 9:30 am-4:30 pm | Level 3 Prefunction
The Headshot Hub is generously sponsored by
Networking Break with Exhibitors
Wednesday, 9:45-10:15 am | Levels 2, 3 & 5 (see Exhibitor Directory beginning on page 39)
This Networking Break is generously sponsored by
Story Room Open
Wednesday, 10 am-4 pm | Level 3, Cubism
BREAKOUT SESSIONS A
Igniting Advocacy from Hesitation to Action
Wednesday, 10:15-11:15 am | Level 2, Ensemble Ballroom
Track: Leadership & Organizational Development | Knowledge Level: Universal/All
Advocacy doesn’t belong to a few people in power—it belongs to all of us. In this hands-on workshop, participants will learn how to turn everyday experiences into powerful stories that influence policy and shape public perception. Presenters will share practical strategies to engage staff at all levels, from direct support professionals to executive leadership, to find their voice, connect with lawmakers, and transform fear into confidence. Through storytelling exercises, real-world examples, and a ready-to-use grassroots toolkit, attendees will leave with the confidence and clarity to start (or strengthen) a culture of advocacy within their organizations. Whether you’re new to advocacy or looking to deepen your impact, this session will spark ideas and action.
Presenters:
l Anne Couldridge, The Arc of Cumberland & Perry Counties
l Georgiana Provance, Fayette Resources
Scaling Change Together: Finding Courage in the Chaos of Now
Wednesday, 10:15-11:15 am | Level 5, Momentum AB
Track: Workforce Solutions & Sustainability | Knowledge Level: Intermediate
Between workforce shortages, funding shifts, and rising administrative demands, most leaders barely have time to breathe—let alone plan for transformation. Learn how Maine’s state association of I/DD providers, MACSP, launched the Change Management & Systems Optimization Learning Collaborative, a statewide initiative bringing provider organizations together to navigate the now with courage, creativity, and connection. Through stories, applied tools, and a replicable peer-learning model, attendees will see how structure can actually create space for creativity—and how connection fuels resilience in the face of overwhelming daily pressures. You’ll leave with strategies to strengthen your team’s focus, protect staff energy, and sustain change in the middle of constant motion.
Presenter:
l Rebecca Emmons, Maine Association for Community Service Providers
Beyond the Task List: Reclaiming Meaning & Motivation at Work
Wednesday, 10:15-11:15 am | Level 5, Momentum FG
Track: Person-Centered Supports & Quality Services | Knowledge Level: Intermediate
It’s easy to lose sight of purpose when every shift feels like a race against time. This session helps recenter what drew so many of us to this field in the first place: joy, connection, and growth. Presenters will share evidence-based strategies and simple, creative tools to increase staff engagement, strengthen relationships, and help staff, DSPs, and other team members rediscover the meaning in their work. You’ll learn how to turn everyday routines into opportunities for teaching, empowerment, and belonging— helping people supported, and the professionals who walk beside them, thrive together. You’ll leave with a ready-to-use plan to rebuild morale, reimagine motivation, and bring more heart back to the workday.
Presenters:
l Jasmine Jordan, YAI
l Anna Katterjohn, YAI
l Lauren Vargas, YAI
Room to Grow: Expanding Residential Capacity Through Strategic Partnerships
Wednesday, 10:15-11:15 am | Level 3, Contemporary
Track: Service Innovation & Flexibility | Knowledge Level: Universal/All
Across the country, providers face the same residential services gridlock: limited funding, restrictive siting rules, and a growing need for community housing. These challenges can feel insurmountable, yet they also create opportunities for new approaches. In Massachusetts, Incompass Human Services faced these same realities and, through a strategic partnership with CIL, a nonprofit housing developer, designed a model that transformed mounting pressures into progress—and expanded residential capacity by more than 50% in under a decade.
You’ll hear how creativity, collaboration, and courage reshaped state policy, unlocked new opportunities for medically complex populations, and built a framework that other organizations can adapt. Participants will leave with practical tools to navigate cross-sector collaborations, pathways for adapting to shifting policy environments, and a proven framework to apply in their own organizations.
Presenters:
l A. Michael Bloom, Incompass Human Services
l Chris Canna, Corporation for Independent Living (CIL)
l Samantha VanSchoick, Corporation for Independent Living (CIL)
Leadership Lessons in Building Independence through Enabling Technologies
Wednesday, 10:15-11:15 am | Level 5, Momentum E
Track: Leadership & Organizational Development | Knowledge Level: Intermediate
Rapid advancements in enabling smart technologies are expanding what’s possible for individuals living independently at home, but human services organizations are struggling to keep pace. Growing demand for personalized care, limited staff awareness of available tech solutions, and persistent workforce shortages are converging to create a sector-wide challenge. How can organizational leaders effectively drive this transformation? This session introduces a cross-sector leadership framework, adapted from education, to help human services leaders build organizational resilience in a technology-first environment. You’ll leave with a concrete plan for implementing enabling technologies, reshaping staff expectations, and leading a culture shift toward greater independence and dignity for the people you serve.
Presenter:
l Rob Miller, Aspire Living & Learning
Florida Forward: Lessons in Reinvention for a Resilient Future
Wednesday, 10:15-11:15 am | Level 5, Momentum C
Track: Business Resilience & Financial Strategy | Knowledge Level: Universal/All
As managed care expands, provider organizations across the country are being asked to adapt faster than ever. Florida’s shift from a pilot to a full program offers valuable insights for leaders navigating similar transitions. This panel brings together executives from the managed care, provider, and association sectors who helped guide the change. They’ll share what worked, what was difficult, and what every organization should consider before a shift of this scale. Attendees will gain financial and operational lessons from the front lines—how to strengthen solvency, preserve mission, and sustain quality during major funding transitions.
Presenters:
l David Rogers, Independent Living Systems
l Tyler Sununu, Florida ARF
l Zach Wray, Sunrise Community
WEDNESDAY
Measuring What Matters Most: Turning Data into Daily Insight
Wednesday, 10:15-11:15 am | Level 3, Modern
Track: Data & Decision-Making | Knowledge Level: Universal/All
Have you ever wondered how to truly measure the impact of your services on the lives of the people you serve? When the landscape keeps shifting, measurement has to mean more than dashboards. This session shows how one multi-service provider centers the voices of people supported, translates those insights into organization-wide goals, and uses them to guide impactful strategy across programs. While traditional measurements such as revenue, turnover, and vacancy rates are still critical, we’ll move past these and into the realm of measuring the true impact of your mission. You’ll leave with a clear, replicable approach to turn mission into metrics—and metrics into daily decisions.
Presenter:
l Janet Yousey, Shangri-La
Shifting Power & Choice to Individuals with Disabilities: An International Perspective
Wednesday, 10:15-11:15 am | Level 3, Abstract
Track: Service Innovation & Flexibility | Knowledge Level: Universal/All
Belgium’s Flemish Agency for Persons with Disabilities (VAPH) has implemented one of Europe’s most established systems of individual budgeting for people with disabilities. This session explores how the VAPH individual budget model works in practice, from eligibility determination and budget allocation to support planning and oversight, and how it shifts power and choice directly to individuals and their families. Presenters will examine how individualized budgets are used to purchase a wide range of supports, the role of support brokers and providers within the system, and the safeguards Belgium has put in place to balance flexibility with accountability. The session will also address implementation challenges, including workforce implications, administrative complexity, and equity considerations.
Designed for policymakers, provider leaders, and advocates, this session offers practical insights and transferable lessons for states considering or refining self-directed and individualized funding approaches for people with I/DD.
Presenters:
l Inge Van Duyse, Flemish Agency on Persons with Disabilities
l Sven Pans, Flemish Agency for Persons with Disabilities
BREAKOUT SESSIONS B
The ANCOR Tech Advisory Council: Collaborating to Create
Wednesday, 11:45 am-12:45 pm | Level 2, Ensemble Ballroom
Track: Business Resilience & Financial Strategy | Knowledge Level: Universal/All
ANCOR’s first-ever Technology Advisory Council is working to build recommended processes and resources that members can use in their own organizations. The Council’s goal? Effective incorporation of technology in agencies for improved operational efficiencies to better support individuals with I/DD. Hear from a few Council members and learn what has already been accomplished, get a sneak preview of a self-assessment tool you can use to help develop your organization’s own technology strategy and road map, and help to shape future projects!
Presenters:
l Michael Arevalo, Psy.D., Core Solutions, Inc.
l Ryan Edlich, Statewise
l Bob Hitson, The BI Collaborative
l Danny Laneri, Giv
l Gabrielle Sedor, ANCOR (moderator)
From Insight to Impact: Using Predictive Index to Strengthen Hiring & Engagement
Wednesday, 11:45 am-12:45 pm | Level 5, Momentum AB
Track: Workforce Solutions & Sustainability | Knowledge Level: Universal/All I/DD and social service providers face an urgent challenge: stabilizing the workforce while ensuring quality care. High turnover undermines trust, disrupts continuity of support, and threatens the quality of services. This workshop highlights how one organization used the Predictive Index (PI) to improve hiring, strengthen management, and create a culture of engagement. Leaders learned to adapt their styles to team members’ unique motivations, reducing turnover and increasing staff satisfaction. Together, we’ll learn how to apply PI insights to hire smarter, adapt leadership styles, and reduce turnover—and ultimately, build healthier organizations where staff feel supported and the people you serve benefit from consistency.
Presenters:
l Kara Guerriero, INCITE Consulting Solutions
l Tony Zipple, INCITE Consulting Solutions
Bridging the Gap: Advancing Mental Health Support for People with I/DD
Wednesday, 11:45 am-12:45 pm | Level 5, Momentum FG
Track: Person-Centered Supports & Quality Services | Knowledge Level: Intermediate
Individuals with intellectual and/or developmental disabilities (I/DD) who also experience mental health conditions—known as dual diagnosis—face significant barriers to receiving effective support and care. Although an estimated 35% of people with I/DD also live with mental health challenges, services are often siloed across separate systems with differing priorities, funding mechanisms, and regulations. This fragmentation, combined with a shortage of providers equipped to support dual diagnosis populations, leads to inconsistent care and poor outcomes. This session will explore the concept of dual diagnosis, highlight the systemic challenges impacting individuals and families, and introduce a promising model being implemented at Albertina Kerr, in Oregon, specifically focused on youth up to the age of 25. Attendees will gain insights into how integrated, sustainable approaches can improve access and quality of mental health care for people with dual diagnoses—regardless of age.
Presenter:
l Allison Stark, Albertina Kerr
Optimizing Health Care and HCBS Expenditures
Wednesday, 11:45 am-12:45 pm | Level 3, Contemporary
Track: Service Innovation & Flexibility | Knowledge Level: Universal/All
Cutting-edge technologies are transforming Home and Community-Based Services (HCBS) and reducing health care expenditures. This session will explore practical applications of tools such as electronic risk screening, remote support systems, telehealth, and medication management platforms. Learn how these innovations improve health outcomes, increase efficiency, and support individuals to live more independently. Real-world examples will illustrate how providers can integrate these solutions into daily operations to enhance quality of care while optimizing resources. You’ll leave with actionable strategies to leverage technology for better health, safety, and cost-effectiveness in HCBS settings.
Presenters:
l Justin Amoyal, Impruvon
l Craig Escudé, IntellectAbility
l Jason Ray, SimplyHome
l Maulik Trivedi, StationMD
Creative Voices, Connected Communities: Changing Lives Through Media Arts
Wednesday, 11:45 am-12:45 pm | Level 5, Momentum E
Track: Person-Centered Supports & Quality Services | Knowledge Level: Universal/All
What if one program could simultaneously address workforce development, social isolation, digital literacy, and community inclusion for people with I/DD—while creating powerful self-advocates? This dynamic session showcases the Media Makers Program, where neurodiverse youth use photography, video, animation, and graphic design to explore identity and build community. You’ll leave equipped with a ready-to-implement activity guide for inspired media arts programming. We’ll uncover how media arts can revolutionize engagement while addressing your organization’s challenges around participation, outcomes, and meaningful skill development.
Presenters:
l Sydney Birakos, Outside the Lens
l Melanee Garls, Outside the Lens
l Kevin Tung, Outside the Lens
Charting Your Course: Strength-Based Advocacy in Rough Waters
Wednesday, 11:45 am-12:45 pm | Level 5, Momentum C
Track: Leadership & Organizational Development | Knowledge Level: Intermediate
What happens when advocacy begins with strengths instead of deficits? Drawing from seven years spent sailing around the world, Jena Crafton shares stories of inclusion and belonging that span cultures and continents—and what those lessons can teach us here at home. From connecting with families in Guatemala and South Africa to testifying at the White House, Jena’s journey shows how storytelling and self-advocacy can turn lived experience into leadership. This fireside chat invites participants to reflect on their own strengths, re-center the “why” behind advocacy, and discover practical ways to create more welcoming communities for all.
Presenter:
l Jena Crafton, University of Alaska Anchorage Center for Human Development
Paths to ANCOR Leadership: Everything You Wanted to Know About How to Step Up
Wednesday, 11:45 am-12:45 pm | Level 3, Modern
Track: Leadership & Organizational Development | Knowledge Level: Universal/All
Did you know that ANCOR elected positions are term-limited? How do members become leaders? Which positions are appointed, and by whom? As ANCOR has grown exponentially over the last decade, so have opportunities for members to step up and assume positions of leadership. From serving on the ANCOR Board of Directors to co-chairing committees and communities of practice, your national association is committed to educating members about pathways for leadership and ensuring transparency in those processes. Join the members of ANCOR’s Leadership Development Committee for an informative discussion about these questions and more!
Presenters:
l Heidi Mansir, 3Rivers
l Matt Sturiale, Birch Family Services
l Greg Wellems, Keystone Human Services
Breaking Out of the Systems That Keep You Small
Wednesday, 11:45 am-12:45 pm | Level 3, Abstract
Track: Service Innovation & Flexibility | Knowledge Level: Universal/All
Konekt is a Belgium-based social enterprise that supports young adults with disabilities discover their talents, take on meaningful and visible roles, and develop confidence through multi-year learning programs, practical trainings, and supported pathways into education and employment. Acting as a laboratory for social innovation, Konekt also partners with schools, municipalities, companies, and community groups to test new models and shift societal mindsets about the contributions made by people with disabilities. During this presentation, participants will learn how Konekt supports the creation of individualized plans for accessing inclusive environments where each person can be valued and accepted for all they have to offer. Participants will also learn about Konekt’s training program, “Break Out” for young adults aged 18-30, through which each person can discover new experiences to help inform their decisions for adult living and employment. Together, we’re creating a future in which people with and without disabilities will live, learn and work together.
Presenters:
l Koen Deweer, Konekt
l Jef Dolfyn, Konekt
Leadership Development Committee Meeting
Wednesday, 12:45-1:45 pm | By invitation only
Lunch on Your Own
Wednesday, 12:45-2 pm
Networking Break with Exhibitors
Wednesday, 1:30-2 pm | Levels 2, 3 & 5 (see Exhibitor Directory beginning on page 39)
This Networking Break is generously sponsored by
Afternoon General Session: Rough Seas or Smooth Sailing? The Critical National Trends You Need to Be Ready to Navigate
Wednesday, 2-3 pm | Level 2, Ensemble Ballroom
No matter how challenging the situation, community providers prove time and again that they’ll rise to just about any occasion. But charting a course that enables forward momentum demands knowing where you’re headed and what obstacles may be on the horizon. To help you make sense of what you can expect to grapple with in the weeks and months ahead, ANCOR COO Gabrielle Sedor will facilitate an intriguing fireside chat with two of the nation’s leading experts on disability services and Medicaid policy. Hearing their insights into the most important trends facing providers today will be essential to how you position your work for smoother sailing tomorrow.
Panelists:
l Kate McAvoy, National Association of Medicaid Directors
l Mary Sowers, National Association of State Directors of Developmental Disabilities Services
l Gabrielle Sedor, ANCOR (moderator)
Networking Break with Exhibitors
Wednesday, 3-3:30 pm | Levels 2, 3 & 5 (see Exhibitor Directory beginning on page 39)
This Networking Break is generously sponsored by
WEDNESDAY
Technology Advisory Council Meeting
Wednesday, 3:15-4:15 pm | Level 5, Theory | By invitation only
BREAKOUT SESSIONS C
Remote Supports, Real People: Lessons from the Frontline
Wednesday, 3:30-4:30 pm | Level 2, Ensemble Ballroom
Track: Business Resilience & Financial Strategy | Knowledge Level: Advanced
Is your organization prepared for the future? Budget cuts, staffing limitations, and overtime expenses are just a few of the challenges facing service providers across the nation. These challenges threaten providers’ ability to continue supporting the community engagement individuals deserve. From reductions in overtime expenditures, direct cost-savings, and staffing augmentation, Remote Supports have a proven ability to supply provider organizations with a more agile suite of supports they can utilize to improve the lives of the individuals they support and ensure they continue to flourish in their community. In this session, representatives from four Remote Supports organizations, all members of the Coalition for the Advancement and Integration of Remote Supports Services (CAIRSS), will explore the organizational benefits of provider-wide integration of the service into existing staffing models.
Presenters:
l Kyle Corbin, SafeinHome
l Michelle Madden, EPIC
l Chris Patterson, Night Owl Support Systems (NOSS)
l Becky Sharp, Open Doors Columbus
Workforce by the Numbers: Using Workforce Data to Drive Strategy
Wednesday, 3:30-4:30 pm | Level 5, Momentum AB
Track: Data & Decision-Making | Knowledge Level: Universal/All
In today’s climate of funding shifts, staffing shortages, and policy changes, a stable and qualified workforce is more critical than ever. High turnover and endless recruitment cycles are costly, impacting both your bottom line and the quality of support you provide. But where do you begin when there are many challenges, potential solutions, and limited resources? This session invites you to understand the story that YOUR data is telling, and how to turn that story into strategy. Representing a diverse group of providers from Rhode Island who have leveraged their own workforce data and worked together to understand statewide trends and challenges, panelists will share their experiences collecting and interpreting key data and how it has informed key workforce strategies. You’ll leave with actionable tools and real-world examples from provider organizations that have successfully used data to work toward a shared goal: stabilize the direct support workforce and ensure consistent, high-quality services.
Presenters:
l Kris Foss, Institute on Community Integration, University of Minnesota
l Casey Gartland, West Bay RI
l PJ Harder, Perspectives Corporation
l Marissa Ruff, Seven Hills
l Ruth Turekova, Olean Center
l Liz Wiedenhofer, LIFE Inc.
Improving Quality Now: A Six-Domain Framework for Organizations
Wednesday, 3:30-4:30 pm | Level 5, Momentum FG
Track: Person-Centered Supports & Quality Services | Knowledge Level: Intermediate
In today’s rapidly evolving landscape of I/DD services, organizations must be agile, data-informed, and deeply person-centered. This session presents a practical framework for evaluating and improving service quality from residential supports and day programs to clinical services and case management. Through real-world examples, participants will explore how each domain of the Institute of Medicine’s Six Domains of Healthcare Quality can improve quality and elevate care practices. The session will highlight strategies for cross-departmental collaboration, technology integration, and workforce empowerment, all while centering the voices and needs of people with I/DD.
Presenter:
l Alyssa McNamara, Pine Tree Society
The Promise and Pressures of Self-Direction in I/DD Services
Wednesday, 3:30-4:30 pm | Level 5, Momentum E
Track: Service Innovation & Flexibility | Knowledge Level: Intermediate
Self-directed services are often promoted as a way to increase choice, autonomy, and personalization in I/DD supports. At the same time, states and providers continue to grapple with the operational, workforce, and oversight challenges that accompany self-direction. This session invites members to take a deeper look at both the advantages and the trade-offs of self-directed models as they are implemented in two states: New York and Maryland. Participants will learn about the benefits of selfdirection along with some of the common challenges, such as administrative complexity, workforce instability, fiscal oversight, and impacts on traditional services. By comparing state experiences, attendees will identify where self-direction is delivering on its promise, where it creates strain, and what policy or practice adjustments may be needed to support long-term sustainability.
Presenters:
l Valerie Bradley, HSRI
l Dorothy Hiersteiner, HSRI
l Laura Howell, Maryland Association of Community Services
l Katie Page, New York Alliance for Inclusion and Innovation
l Bradley Rightnowar, Consumer Direct Care Network
Pipeline to Purpose: Investing in a Future-Ready Workforce
Wednesday, 3:30-4:30 pm | Level 5, Momentum C
Track: Workforce Solutions & Sustainability | Knowledge Level: Universal/All
Building a sustainable DSP workforce takes more than inspiration—it takes infrastructure, partnerships, and long-term investment. This session spotlights one provider in Pennsylvania’s Graduation to Direct Support Professional (G2DSP) initiative—a hands-on pilot program giving high school students paid vocational experience, mentorship, and credentials while still in school. This inclusive approach engages learners from all backgrounds, helping them develop empathy, communication, and person-centered skills that strengthen both their futures and the field. Presenters will share how partnerships with schools, career centers, and workforce boards transformed an idea into a replicable statewide strategy for sustainable DSP development, and you’ll leave with practical steps to take back to your team to build your own initiative.
Presenters:
l Timothy McGrane, St. Joseph’s Center
l Melanie Opalka-Bentler ‘27, St. Joseph’s Center
WEDNESDAY
When Policy Lands on Your Doorstep: Crisis Management Lessons from Minnesota
Wednesday, 3:30-4:30 pm | Level 3, Modern
Track: Leadership & Organizational Development | Knowledge Level: Intermediate
When immigration enforcement operations in Minnesota’s metro region converged with a fraud crisis, I/DD providers were thrust yet again into uncharted territory, and the people who needed services most were caught in the middle. Rather than a political postmortem, this session is a practical, bipartisan look at what actually happened on the ground — and what other providers across the country can learn before they face something similar Attendees will come away with actionable strategies for rapid response planning and consistent communication during an evolving crisis. Together, we’ll focus on how building and leveraging provider coalitions can help share real-time information, coordinate resources, and advocate effectively when no single organization can go it alone. Whether your state is already showing early warning signs of converging crises or you simply want to be better prepared, this session offers a candid look at what worked, what didn’t, and what every provider should have in place before the unexpected arrives.
Presenters:
l Julie Johnson, MSS
l Sue Schettle, Association of Residential Resources in Minnesota (ARRM)
l Darlene Scott, The Phoenix Residence
ICF/IID as Specialty Centers: Excellence in Care for People with I/DD Experiencing Cognitive Decline
Wednesday, 3:30-4:30 pm | Level 3, Abstract
Track: Person-Centered Supports & Quality Services | Knowledge Level: Intermediate
Intermediate care facility (ICF/IID) providers are playing an evolving role as specialty care centers for individuals with complex care needs, specifically supporting individuals with intellectual and developmental disabilities and neurodegenerative or other cognitively declining disorders such as dementia, Parkinson’s, and Alzheimer’s. Join us for this session where we’ll learn about how the ICF program operates as specialty care centers and their crucial role in the continuum of care and explore real-world examples and case studies that illustrate best practices in supporting individuals with I/DD and cognitive decline. We’ll discover how to apply the concept of continuous active treatment to enhance outcomes from pre-diagnosis to end-of-life care. This session will empower ICF/IID providers with the knowledge and tools to deliver compassionate, high-quality supports and services. Don’t miss this opportunity to connect with peers and experts in the ICF space while learning content specifically applicable to the ICF program.
Presenter:
l Catherine Thibedeau, 3Rivers
DSP Ambassador Program Graduation
Wednesday, 3:30-4:30 pm | Level 3, Contemporary
Leadership Academy Graduation & Rising Star Awards Presentation
Wednesday, 5-6:30 pm | Level 3, Contemporary
The ANCOR Foundation believes that the mid-career professionals in our field represent the present and future of our field and our association. Join us in honoring the 2026 graduates of the ANCOR Foundation Leadership Academy, and this year’s honorees of the Rising Star Mid-Career Impact Award.
The Rising Star Mid-Career Impact Award is generously sponsored by
ANCOR Disability Champions PAC Event
Wednesday, 7-9 pm By invitation only; stop by the ANCOR DC PAC booth or email Elise Aguilar at eaguilar@ancor.org to learn more.
THURSDAY, APRIL 23
Registration & Help Desk Open
Thursday, 7-10:15 am | Level 2, West Prefunction
Breakfast
Thursday, 8-8:45 am | Ensemble Ballroom
Leading Light: Celebrating the 2026 Direct Support Professional of the Year Honorees
Thursday, 8:45-10:15 am | Ensemble Ballroom
Each year at ANCOR Connect, our celebration of the annual Direct Support Professional of the Year Award recipients is a fan favorite. This year’s celebration promises to be no exception as we recognize 57 outstanding DSPs from across the country—our largest class of honorees yet! Kick off the last day of your ANCOR Connect experience by treating yourself to inspiring stories about the dozens of professionals who are leading the way in their agencies and their communities by serving as beacons of inclusion and empowerment for people with I/DD.
Presenters:
l Barbara Merrill, ANCOR
l Maria Samot, Relias
l Gabrielle Sedor, ANCOR
l Zach Wray, Sunrise Community
The DSP of the Year Awards Breakfast is generously sponsored by
Story Room Open
Thursday, 10:15 am-1:15 pm | Level 5, Theory
BREAKOUT SESSIONS D
From the Ground Up: State-Level Realities in I/DD Services
Thursday, 10:30-11:30 am | Level 2, Ensemble Ballroom
Track: Data & Decision-Making | Knowledge Level: Universal/All
This interactive session provides an opportunity for members to share updates and insights on the current state of intellectual and developmental disabilities services in their respective states. Participants will share information on key policy developments, funding trends, workforce challenges, service delivery innovations, and emerging risks or opportunities shaping I/DD services at the state level. Designed as a peer-to-peer exchange, the session encourages cross-state learning and collective problem-solving. Attendees will leave with a clearer understanding of national patterns and regional differences. This session is ideal for members seeking to benchmark their state’s environment, identify common challenges, and inform advocacy and planning efforts moving forward.
Presenters:
l Jim Allbaugh, Carey Services
l Maghan Bowman, Exceptional Persons, Inc.
l Kathy Carmody, Institute on Public Policy for People with Disabilities
l Donna Martin, ANCOR
l Josh Rael, Alliance
THURSDAY
Breaking the Divide: Integrating Behavioral Health and Disability Supports
Thursday, 10:30-11:30 am | Level 5, Momentum AB
Track: Person-Centered Supports & Quality Services | Knowledge Level: Universal/All
For people with both I/DD and mental health needs to get the care they need, it takes strong crosssystem collaboration. But all too often, I/DD providers find themselves left out of planning conversations or unsure how to engage meaningfully with mental or behavioral health teams. This session explores what happens when those systems stop competing and start collaborating. Leaders from Ohio share their proven model for integrating behavioral health and I/DD supports—demonstrating how clear communication, shared planning, and trust can transform care for complex populations. You’ll leave with actionable tools to bridge gaps between providers, engage mental health partners, and navigate challenging conversations across disciplines. It’s a real-world look at how whole-person care becomes possible when silos fall away.
Presenters:
l Nathan Henninger, I Am Boundless
l Lauri Livingston-Roberts, I Am Boundless
Beyond Compliance: Data as a Compass for Health & Inclusion
Thursday, 10:30-11:30 am | Level 5, Momentum FG
Track: Data & Decision-Making | Knowledge Level: Intermediate
Data can do more than check compliance boxes—it can transform care. This session shares a practical roadmap from an organization that has embedded data collection, analysis, and reporting into its culture. Attendees will learn how to align clinical and social determinants of health data with strategic goals, and leverage tools like Tableau and Power BI for decision-making. By exploring both successes and challenges, participants will see how real-world data initiatives support housing, employment, and behavioral health outcomes—and how these efforts anticipate future payment and quality models. Participants will leave with actionable strategies to strengthen data governance, build staff buy-in, and apply insights that advance equity, independence, and wellness for people with I/DD.
Presenter:
l Ronald Colavito, Access: Supports for Living Network
The New DSP Code of Ethics: Courage Meets Practice
Thursday, 10:30-11:30 am | Level 3, Contemporary Track: Workforce Solutions & Sustainability | Knowledge Level: Universal/All
Direct Support Professionals face ethical crossroads every day—often with little time, guidance, or support. This panel introduces the newly revised NADSP Code of Ethics, reimagined through the voices of DSPs, frontline supervisors, people with disabilities and leaders across the country. Presenters will unpack what’s new, why it matters, and how the updated practice guidelines can strengthen DSP confidence, decision-making, and professional identity. Attendees will leave with practical ways to embed the Code of Ethics into training, supervision, and everyday practice—helping teams navigate complex situations with clarity, compassion, and courage.
Presenters:
l Amy Hewitt, Institute on Community Integration, University of Minnesota
l Joe Macbeth, National Alliance for Direct Support Professionals (NADSP)
l Nick Smith, SPIN Inc.
l Tony Thomas, Welcome House
Educating Employers for Inclusion that Lasts
Thursday, 10:30-11:30 am | Level 5, Momentum E
Track: Leadership & Organizational Development | Knowledge Level: Universal/All
Imagine if every business understood the value of employing people with disabilities—not just as an act of goodwill, but as a proven way to strengthen their workforce and community impact. This session will explore how we can better educate businesses about the skills, talents, and invaluable contributions of people with disabilities. In this collaborative session, attendees will share proven strategies, uncover common barriers, and generate innovative approaches to local employer engagement. Together, we’ll build a toolkit of ideas and tactics drawn from agencies nationwide, so every participant leaves empowered with practical solutions they can put into action.
Presenters:
l Jim Freeman, TSE, Inc.
l Jessica Stejskal, TSE, Inc.
Resilience on Purpose: Building Organizations That Outlast Uncertainty
Thursday, 10:30-11:30 am | Level 5, Momentum C
Track: Business Resilience & Financial Strategy | Knowledge Level: Intermediate
I/DD providers are operating in constant motion—balancing workforce shortages, tight budgets, and rising expectations from payers and policymakers. This interactive session explores how leaders are using data, dashboards, and emerging AI tools to help agencies not only keep up, but thrive. Presenters from Giv, Starling, and the ANCOR Technology Advisory Council share how to identify KPIs that actually matter, automate what drains capacity, and embed practices that can turn data into a driver of resilience, sustainability and belonging. Participants will leave with practical templates, a KPI guide, and a “data huddle” framework—and the confidence that no matter their size, budget, or systems, they can take meaningful steps today that build strength for tomorrow.
Presenters:
l Alec Fowler, Giv
l Danny Laneri, Giv
l Erika Rademan, Starling
How Inclusive Internships Can Open City Doors to Disability Talent
Thursday, 10:30-11:30 am | Level 3, Modern
Track: Service Innovation & Flexibility | Knowledge Level: Universal/All
Government agencies are struggling to fill critical roles, while talented job seekers with disabilities still face systemic barriers to employment. The Partnership for Inclusive Internships (PII) proves that both problems can be solved together. This session showcases how AHRC New York City and state partners built a zero-cost-to-employer internship model that opens doors to meaningful government careers. This session provides a practical roadmap to implement this public-private partnership model in your own community, including how to leverage existing vocational rehabilitation funding, navigate government hiring processes, and build the cross-sector collaborations that make inclusive employment pathways a reality.
Presenters:
l Hannah Millson, AHRC New York City
l Michele Shapiro, AHRC New York City
THURSDAY
Masterpieces & Money: Helping Artists Earn Without Losing Benefits
Thursday, 10:30-11:30 am | Level 3, Abstract
Track: Business Resilience & Financial Strategy | Knowledge Level: Universal/All
For many artists with disabilities, selling artwork brings both pride and pressure—how do you earn income without risking essential benefits? This session breaks down the complex rules around Social Security and Medicaid while offering clear, empowering strategies to protect income through tools like special needs trusts, pooled trusts, and ABLE accounts. Led by financial experts from Arlington Heritage Group, attendees will leave with the practical knowledge to help disabled artists save, plan, and thrive creatively and financially.
Presenter:
l Tom Tirney, Arlington Heritage Group
BREAKOUT SESSIONS E
AI in Human Hands: Tools for More Impactful Services
Thursday, 12-1 pm | Level 2, Ensemble Ballroom
Track: Service Innovation & Flexibility | Knowledge Level: Universal/All
Artificial intelligence (AI) isn’t coming—it’s already here. This panel brings together national leaders to show how AI can reduce documentation burdens, improve quality, and strengthen trust without losing the human touch. Attendees will see real-world examples of AI tools being used in human services today—from summarizing documentation and detecting health risks to streamlining attendance—and hear honest lessons about what works, what doesn’t, and what’s next. Whether you’re AI-curious or already exploring how to integrate it into your agency, you’ll leave with clear ideas, concrete strategies, and a fresh perspective on how to lead in the age of AI.
Presenters:
l Justin Brockie, Therap Services
l Josh Dezurik, Dungarvin
Aligning Benefits with Today’s Workforce Realities: New Approaches for DSP Support
Thursday, 12-1 pm | Level 5, Momentum AB
Track: Workforce Solutions & Sustainability | Knowledge Level: Universal/All
Today’s direct support workforce is multicultural, multilingual, and financially strained, with more than half qualifying for public assistance. Traditional perks like standard health plans or modest raises don’t address the realities DSPs face today. This session reimagines what “useful” benefits really mean— showcasing flexible, affordable, and creative solutions that meet DSPs where they are. Presenters will share proven models for wrap-around supports such as housing, childcare, transportation, and flexible pay options, all designed to strengthen satisfaction, retention, and belonging. Participants will gain clear, replicable strategies to align benefits with real-world DSP needs, reduce costs, and sustain a workforce that feels valued both on and off the clock.
Presenters:
l Megan McKinney Todd, GoodLife University
l Mike Strouse, GoodLife Innovations
Purposeful Direct Support: Building Meaningful Community Connections
Thursday, 12-1 pm | Level 5, Momentum FG
Track: Person-Centered Supports & Quality Services | Knowledge Level: Universal/All
Direct support professionals (DSPs) are often tasked with balancing administrative requirements while fostering genuine connections that enhance the quality of life for the people they support. Drawing on frameworks such as Defining Connections and Best Practices in Developing Community Supports, this session will show how DSPs can identify, initiate, and sustain meaningful relationships beyond service settings for those they support in their chosen community. We will emphasize how to move beyond “activities” toward authentic belonging, helping individuals achieve intimate, casual, and community connections that are lasting and reciprocal. Attendees will learn practical strategies by embedding structured conversations into daily routines, observing natural preferences, modeling essential social skills, and documenting progress with simple connection tracking tools. You’ll leave with concrete tools to transform everyday interactions into inclusion and connection.
Presenters:
l Stephanie Higginbottom, Hope House Foundation
l Shannon Pociask, Hope House Foundation
Scaling Remote Supports for People with I/DD: Driving Innovation Through Collaboration
Thursday, 12-1 pm | Level 3, Contemporary
Track: Service Innovation & Flexibility | Knowledge Level: Intermediate
When workforce shortages meet rising expectations, innovation can’t wait. This panel brings together leaders from managed care, technology, and provider organizations who transformed a Kansas-based pilot into a national model for scalable remote supports. Through candid stories, data, and real-world outcomes, this session will show how collaboration across systems can reimagine service delivery without losing sight of person-centered values. Whether you’re a provider, policymaker, or payer, this session offers actionable takeaways to help you navigate the evolving landscape of I/DD services and embrace technology-enabled care models.
Presenters:
l Brian Hart, ShiftAbility
l Nanette Perrin, Sunflower Health Plan
l Sarah Schlitter, Johnson County Developmental Supports
Inclusive by Design: How Universal Design Improves Quality for All
Thursday, 12-1 pm | Level 5, Momentum E
Track: Data & Decision-Making | Knowledge Level: Advanced
In a rapidly evolving service environment, designing for the “average” person is no longer enough. This session introduces Universal Design as a practical framework for Continuous Quality Improvement (CQI), giving leaders real tools to build processes that are inclusive by design. Through stories, data, and handson strategies, participants will learn how to embed accessibility and equity into every phase of CQI—from stakeholder engagement and data analysis to redesign and rollout. Real-world examples will illustrate how Universal Design can uncover hidden barriers, boost participation, and drive better, more equitable outcomes. Whether you’re new to CQI or an experienced quality leader looking to deepen your equity impact, this session will provide fresh insights and practical steps you can implement immediately.
Presenter:
l Tina Marie Lowry, Envision Unlimited
Turning Lived Experience into Lasting Impact
Thursday, 12-1 pm | Level 5, Momentum C
Track: Person-Centered Supports & Quality Services | Knowledge Level: Universal/All
Empowering individuals with disabilities to engage in policy advocacy is essential for creating inclusive and equitable systems. This topic is critical to the field because it bridges the gap between lived experience and policy development, ensuring that those most affected by disability policy have a voice in shaping it. When people are equipped to advocate for themselves and their communities, they develop leadership, communication, and critical thinking skills—contributing to improved independence, self-confidence and long-term success. By the end of this session, participants will be able to: 1) Apply a four-component self-advocacy framework to design at least two person-centered activities that build knowledge of rights and communication skills, 2) Implement a meetingwith-legislators toolkit to support self-advocates’ direct policy engagement, and 3) Adapt trip-planning and change-management strategies to help self-advocates respond to real-time disruptions.
Presenters:
l Erica Kaldenberg, University of Iowa REACH Program
l Bill Loyd, University of Iowa REACH Program
Building a Workforce Pipeline through Early Investment
Thursday, 12-1 pm | Level 3, Modern
Track: Workforce Solutions & Sustainability | Knowledge Level: Universal/All
The future of the direct support workforce begins with inspiration—and sometimes, that spark starts in a classroom. This session spotlights one organization’s “Pathways to Opportunities” program—a handson, high-touch model that begins building the next generation of DSPs as early as 10th grade. Through mentorship, paid experience, and life skills development, students graduate not just with job readiness, but with a sense of belonging and purpose in the field. Attendees will hear directly from program leaders and student ambassadors about how early exposure builds purpose and pride in direct support work— planting the seeds for a lifelong career in human service. You’ll leave inspired by a replicable model that proves sustainable workforce transformation doesn’t start with recruitment—it starts with relationships.
Presenters:
l Tim Brown, Northeast Arc
l Maria Terris, Northeast Arc
What’s the Value of Accreditation?
Thursday, 12-1 pm | Level 3, Abstract
Track: Person-Centered Supports & Quality Services | Knowledge Level: Universal/All
Accreditation has long been a marker of quality in the intellectual and developmental disabilities (I/ DD) service sector, yet many provider organizations are still weighing whether the investment delivers meaningful returns. This session explores the purpose, impact, and practical value of accreditation for I/DD service providers navigating today’s regulatory, workforce, and funding challenges. Presenters will break down how accreditation frameworks promote stronger organizational practices, improve service quality, enhance risk management, and support alignment with state and federal expectations.
Participants will examine real-world outcomes, including how accreditation can strengthen staff competencies, reinforce person-centered practices, and contribute to better measurable results for people supported. You will leave with a clearer understanding of the benefits, costs, and strategic considerations involved in pursuing accreditation, along with insights to help determine whether it’s the right move for your organization.
Presenters:
l Robert Budd, Family Residences and Essential Enterprises
l Rita Wiersma, Accord
Lunch Buffet
Thursday, 1-1:45 pm | Level 2, Ensemble Ballroom
Closing General Session: Steering the Ship with Trust & Shared Purpose – Reflections on Leadership in Turbulent Times
Thursday, 1:45-3:30 pm | Level 2, Ensemble Ballroom
Our closing session is all about leadership, and it starts with our presentation of the 2026 ANCOR Foundation Awards, which are all about honoring an extraordinary group of leaders who are laying the groundwork for a more inclusive future. Then, Mark Denton will deliver the closing keynote presentation, which invites the ANCOR community to consider how the toughest conditions make us stronger leaders by building deeper trust and developing a sense of shared purpose. And these reflections couldn’t come at a better time; after all, Mark’s leadership philosophy was forged while captaining a crew of 17 amateur sailors in a grueling 10-month, 32,000-mile race around the world, facing violent storms, exhaustion, high stakes and relentless unpredictability. Sound familiar?
Finally, this year’s ANCOR Connect journey winds down with a recap of the experiences we’ve shared together over the past three days, as well as where we’re headed between now and when our community gathers for ANCOR Connect ’27 in New Orleans. And of course, no ANCOR Connect would be complete without our annual prize drawing—but you must be present to win, so stay with us!
Keynote Presenter:
l Mark Denton
Additional Presenters:
l Barbara Merrill, ANCOR
l Gabrille Sedor, ANCOR
l Rita Wiersma, Accord
The Closing Lunch & General Session is generously sponsored by
