Report to Membership 2020-2021

REPORT TO

MEMBERSHIP Advancing Business. Advancing Anchorage.

2020-2021

CONTENTS

2

3

Letter from the President & CEO

4

Membership

8

Advocacy

15

Connectivity

18

Education

21

Events

30

Programs

32

Young Professionals Group

35

Partnering with Organizations

39

Message from the Chairman

40

2021-2022 Board of Directors

41

The Future

42

Thank You, Investors

Report to Membership 2020-2021

President & CEO

Letter

Dear Anchorage Chamber Members, The Anchorage Chamber of Commerce team and I are proud to present the Report to Membership for 2020 and 2021. Needless to say, the past two years created situations that challenged how our organization can continue to provide value and tools for our members.

The creation of a COVID-19 Resource Page evolved to be a critically important portal for our members to access information on funding programs, emergency orders, economic news, and other information relevant to the needs of members.

Events changed in appearance and delivery and we responded with virtual and hybrid options for our members to continue engaging and learn from our activities and programs. We are hopeful to return to a full slate of in-person events in the near future, and were encouraged by the interest in our recent Gold Pan Awards in November.

I hope that you take the time to read through this report and drill down for more information links. The team at the Anchorage Chamber accomplished a great deal, and we

Bruce Bustamante President & CEO

Report to Membership 2020-2021

are proud to share with you our successes over the last two years.

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Membership

106 Years of Success and Building The Anchorage Chamber of Commerce remains the largest business organization in Alaska. Established in 1915, the Chamber maintains its primary mission to advance and promote the interests of its members and the business community.

In the world of business, remaining relevant in changing times can be a challenge if organizations do not stay in contact with members and meet their growing needs. Today, the Chamber’s events and programs are intended to adapt to the evolving business needs of members, while using advocacy to meet the goal of maintaining a business-friendly environment in Anchorage.

750+ Members

The Chamber continues to work hard to provide tools and opportunities for business members, even during the challenging times faced by all Alaskans.

Early in 2020, membership totaled 750 members. Though the current economic environment in Anchorage is extremely challenging, our goal is to add new members, while still providing relevant and important service and support to existing members. Ensuring the Chamber has a greater presence, larger voice, and a more significant impact regarding key issues, through increased membership, is a top priority for the staff.

The Anchorage Chamber set an aggressive goal of growing membership by 10% over a three-year period starting in 2016. The trend, for 2022, is more of a stabilization of membership in the 850-900 range. To help reach this goal, the Anchorage Chamber began accepting monthly or quarterly installments of membership dues.

Visit the Membership Directory at business.anchoragechamber.org/list.

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“The Anchorage Chamber of Commerce is a pivotal organization, providing advocacy, business-to-business networking opportunities, and development for the expansion of any business. The value, and openings to future business growth they provide are a wonderful asset to all their members!”

SHERON PATRICK, Alyeska Title Guaranty Agency

Membership by Category Advertising & PR Attorneys Automotive Computer/IT Construction Consultants Diversity-Owned Education Empl. Services Engineering Entertainment Financial Services Food & Beverage Govt. Services Health Insurance Lodging Mfg./Distributors Medical Native Corp.

Non-Profit Oil, Gas & Mining Real Estate Retail Services Tourism Transportation Utilities

20

40

60

80

100

120

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Membership

Ambassador Council To promote membership with and within the Anchorage Chamber of Commerce, while developing and expanding personal business networks.

Ambassadors are dedicated Chamber

2022 Goals

members who play a unique and vital role in fulfilling the Chamber’s mission, while welcoming new members.

Ambassadors assist members in getting the most out of their membership, and are the major coordinators of Business After Hours, ribbon cuttings, and Membership Orientation.

In 2020, due to COVID-19 and not being able to meet in person, the Ambassador Council switched gears and scheduled virtual meetings with new members and made swag bag deliveries. In addition, the group split up a list of over

•

Complete all new member welcome visits

•

Help members maximize the value of their membership

•

Identify, recruit, and train five new Ambassadors

•

Ensure at least two Ambassadors attend each Chamber event Learn more and become an Ambassador at anchoragechamber.org/ ambassador-council.

900 existing members for check-in calls to find out what the Chamber could do to help during the pandemic.

In 2021, Ambassadors were happy to safely return to in-person visits with new members, while still accommodating those who needed it with virtual meetings. Membership orientations became hybrid, physically-distanced ribbon cuttings were scheduled, and a total of 156 new members were visited over the two years.

MEMBERSHIP ORIENTATION Bi-monthly, Ambassadors host membership orientation to lead members through the onboarding process and educate them on how to best utilize their membership benefits. In 2020, these one-hour programs went virtual via Zoom, and in 2021 became hybrid. The silver lining here is being able to record the orientations for later use via social media, e-news, and more.

6

Membership

Membership Development Committee (MDC) This committee actively works to recruit and retain Anchorage Chamber members from the business, civic, and educational sectors.

The purpose of the Membership Development Committee (MDC) is to take actions that will result in new and/or retained membership for the Anchorage Chamber.

These efforts expand the Chamber’s representation of Anchorage businesses and broaden the Chamber’s influence with policy makers and elected leaders. In 2020 and 2021, with a committee of 23 volunteers, the MDC increased membership through referrals by 71 members.

Learn more about the MDC at anchoragechamber.org/membership-committee.

2022 Goals •

Achieve membership revenues equal to or greater than 40% of Chamber budgeted annual operating revenue.

•

Achieve a 900 member count within the next 12 months

•

Broaden the business sectors represented by the Chamber

DAVID HANNON, RICP®, CLTC® Eagle Strategies, LLC

“The Chamber introduced me to some of the best people I’ve met in my life. From business connections, to referral partners, to great friends, I’ve surrounded myself with a group that helps me in both my business and private life.”

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Advocacy

Legislative Committee Many of the programs at the Anchorage Chamber are designed to increase the value of membership by providing opportunities for business-to-business networking and business-based education. Did you know that the Chamber also monitors Municipal and State issues that could affect regulations or taxation of local businesses in Anchorage, and advocates on behalf of our members?

The mission of the Legislative Committee is to monitor proposed legislation at the state and federal levels that may impact businesses in Anchorage. It communicates directly with the Anchorage Chamber Board of Directors and surveys members in an effort to develop advocacy actions that ensure a successful business climate.

As part of the mission statement to promote advocacy, the committee meets monthly to discuss areas of interest and concern with regard to legislative topics.

During the regular legislative session, the Chamber organizes a legislative fly-in to bring the legislative priorities directly to House and Senate members. In 2020, the Anchorage Chamber had a team of seven board and committee members who flew to Juneau. Appointments were scheduled by Chamber staff, and the fly-in team met with legislators and other appointed staff to communicate the Chamber’s legislative priorities, and to encourage action during the legislative session.

With the travel restrictions due to COVID-19, the Legislative Committee decided on a virtual fly-in in February of 2021. With the event format transition, the fly-in was a week-long event with 23 appointments made with Anchorage legislative representatives, the Lt. Governor, and the Governor of Alaska. Committee members focused on the four priorities, emphasizing funding for the Port of Alaska and getting COVID-19 relief funds into the hands of small businesses with expedited processes. FLY-IN RECAP MEETING MINUTES

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Report to Membership 2020-2021

MAPPING THE FUTURE 2021 Legislative Priorities >>

2021 Legislative Priorities •

Develop and implement a long term sustainable fiscal plan

•

Urging the legislators to take immediate action to implement long-term solutions to address Alaska’s fiscal challenges

•

Provide funding for Alaska’s most strategic port – The Port of Alaska

•

Support businesses negatively impacted by COVID-19

•

Promote diversification of the Alaska economy

2021 Legislative Committee/Board of Director Actions: •

Support HB123 Publishing of Health Care Costs by Provider

•

Supported expanded AK CARES funding for small businesses and nonprofits

•

Support Resource Development and Willow Master Plan on BLM land

•

Supported and joined OneAlaska which is structured to oppose Ballot Measure 1, which would increase taxes on the oil industry.

•

Supportsthe AKLNG proposal by Alaska Gasline Development Corp in selecting Nikiski, AK as the preferred alternative for the LNG Plant and Marine Terminal.

•

Support of Municipality Bonds & ASD Bonds 2020

For more info, visit anchoragechamber.org/legislative-committee.

Report to Membership 2020-2021

9

Advocacy

Municipal Activity Committee This committee’s purpose is to strengthen bonds while promoting positive and productive discussions between the business community and municipality leaders.

In the last two years, the MAC has vetted the following issues in which the Chamber has taken a position: •

Support of the FY21 Municipal Bond Package

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Support of the FY21 Anchorage School District Bond Package

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Support of Residential Property Tax Incentive for Downtown Anchorage

•

Support of Rezoning Efforts with the 2040 Land Use Plan including introduction of R3A zoning

In addition, the committee wrote questions for the “Make it Monday” Assembly Candidate and Mayoral forums.

For more info, visit anchoragechamber.org/municipal-activity-committee.

2022 Goals •

Monitor relevant issues/legislation affecting the local economy and help develop responses to such issues

•

Continued check-ins with Assembly meetings, ongoing discussions between municipal leaders/Assembly members and the community at large

•

Consider the need to survey membership for municipal issues of concern

•

Completion of annual Chamber Advocacy Survey in conjunction with the Legislative Affairs Committee

•

Develop municipal priorities and advocacy plan for each priority

•

Lead discussions with business community members to advocate and work with municipal leaders following the results of the annual Chamber Advocacy Survey such as Assembly fly-ins and general meetings

10

Report to Membership 2020-2021

Advocacy

Port Committee The mission of the Port Committee of the Anchorage Chamber of Commerce is to monitor the development and implementation of design, permitting, and construction of the Port of Alaska Modernization Program (PAMP), engage stakeholders, and advocate for funding and a sustainable financial model.

2022 Goals •

Support federal, state, and municipal funds and tariffs for the PAMP

•

Advocate for a user-endorsed 30% design for cargo docks and acceleration of the permitting process Engage key stakeholders beyond Anchorage

port of alaska

•

Report to Membership 2020-2021

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Advocacy

Diversity, Equity & Inclusion (DEI) To better serve and advocate for the business community by becoming a more open, inclusive, and diverse organization reflective of the makeup of Anchorage.

The Diversity Committee is responsible for supplying advice and support for the development and implementation of diversity, equity and inclusion programs, developing initiatives to augment retention and recruitment strategies for a diverse membership, and providing guidance and assistance with respect to the continued evolution of the Chamber’s diversity, equity and inclusion standards.

Following the killing of George Floyd and the conversation that it sparked in our nation, the Chamber’s DEI program was highly visible throughout the state. There was a strong foundation laid out from year one of the program that helped the Chamber navigate the situation and move forward. This includes support from the Chamber president, staff and board on all diversity, inclusion, and equity business issues brought forth by the committee. Most notably, this support allowed the Diversity Coordinator, Dr. Jocasta Gee Olp, to swiftly create and release a PSA on racial injustices at the beginning of June 2020. This PSA set the tone for members, sponsors, and the Anchorage business community at large. The Chamber was quoted and praised for taking a stance and not remaining silent. Additionally, the Chamber served as a model for other businesses and organizations who recognized a need to change from within, and served as a resource for members who wanted a roadmap to carry out these same initiatives.

The Chamber’s DEI program has aided the Anchorage Library, Alaska Public Media, the Public Relations Society of America- Alaska Chapter, the Rasmuson Foundation, the Alaska Black Caucus, Women’s Power League Alaska, and many more.

Additionally, other chambers in Alaska and across the country are mirroring the program, which was recognized on a national level by the U.S. Chamber and Association of Chamber of Commerce Executives (ACCE).

For more info, visit anchoragechamber.org/diversity-inclusion.

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Report to Membership 2020-2021

“Diversity makes our businesses – and the larger business community around us – stronger. The ideas, opinions and contributions tha​​​t come from people of different backgrounds and experiences can only have a positive effect on the economic growth of Anchorage and the personal growth of the people who work here.”

JOY MERRINER, BDO, USA, LLP

2022 Goals •

Evaluate the makeup of the Board of Directors and committee rosters

•

Recruit and engage committee members

•

Better communicate the use of the membership directory categories (woman-owned, black-owned, veteran-owned, etc.)

•

Add valuable and educational presentations to each monthly meeting

•

Connect with other organizations/businesses

•

Disperse diversity committee members throughout other committees

•

Help create a pool of diverse nominees for both the Alaska Young Professionals Summit and Gold Pan Awards

Focus Areas WORKPLACE:

WORKFORCE:

MARKETPLACE:

Adopting policies and

Concerted effort to recruit

More deeply involve

practices that include

qualified employees

minority-owned

people who have

from traditionally under-

enterprises and

historically been absent

represented groups.

consumers in the regional

from your organization.

economy and recognize the enormous purchasing power of minority groups.

Report to Membership 2020-2021

13

“The Anchorage Chamber endorses the development and implementation of diversity and inclusion strategies that advance productivity, innovation, and economic growth.”

DR. JOCASTA G. OLP Principal Strategy Consultant, DEI

2020 & 2021 AT A GLANCE •

Launched DEI website w/ Google

•

•

Translate and DEI Resources page •

Created a Diversity Owned/Operated category in the Member Directory

•

•

Launched Anchorage Gig Economy Network (AGEN)

•

Released statement in support of racial equality, equity, and inclusion following acts of violence

• •

Advocated for diverse Gold Pan

•

Board members completed a board demographics survey

•

Sponsored Community Connects

•

•

Participated in UAA anti-racism panel

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Is Asian Hate around you? – An Alaska Black History Month

Sponsored Black Business Bingo for Participated in Providence’s Monthly Diversity Talk

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UAA panel on Coded Bias and the impact of A.I. on communities of color

•

Read the children’s book “Just Ask” to kids during Saturday Morning Reads

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Presented to the Downtown Rotary

•

Issued a position statement on Asian hate in response to the incidents in

Series: Stolen Land, Stolen Labor, Stolen Lives

Diversity in the Workplace

2021 Black Business Expo

Award nominations •

•

planning committee

Encouraged diverse business leaders to run in board elections

Women in Construction

•

Juneteenth and Black Business Expo Presented the Diversity in Review

•

open forum

Supported local events like Pride,

•

Women in Crisis: Enabling Women Leaders, Wages & Economic Activity

Celebrated awareness days from the Heritage & Diversity Calendar

•

“Make it Monday” forum appearances

Atlanta •

Attended Indigenous Place Names Project

•

Released a message to the Anchorage community READ

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Report to Membership 2020-2021

Connectivity

Communications On March 19, 2020, the Anchorage Chamber launched a coronavirus resource page as a hub of relevant information regarding the current pandemic. This page included, and still includes, timely updates of mandates, reports, member news, webinars, and health and wellness tips. Overall, the page received 2,000 to 3,000 pageviews per month, and the average user spent three minutes on the page.

At the beginning of Anchorage’s “Hunker Down” order, the Chamber was in constant contact with members via email and social media. Weekly e-news was being distributed up to four times a week depending on the amount of information available. The emails echoed the information found on the resources page including municipal, state, and federal COVID-19 updates, school updates, community happenings, needs of fellow businesses and organizations, and more.

To better help members, the Chamber distributed a “How can we help you?” survey to find out what members were needing most at that time and throughout the pandemic. An “Open for Business” Google sheet was created and shared publicly so members could update their store hours, offer curbside service, and alert fellow members of closures or other business activity.

In addition to COVID-19 communications, the staff participated in online training and webinars with fellow organizations like the Association of Chamber of Commerce Executives (ACCE). The Vice President of Programs & Communication, Tosha Swan, was not only honored as ACCE’s 40 Under 40 in 2020, she facilitated a session at the ACCE Events Training Conference in November of 2020, and in April 2021 judged ACCE’s Awards for Communication.

SHOP LOCAL VIRTUAL BINGO In March 2020, the Anchorage Chamber created a bingo card to encourage members to shop, eat, and help local.

Report to Membership 2020-2021

15

Connectivity

Web & Social Media With the pandemic shutting down nearly all in-person events, organizations had to rely heavily on digital communications.

Throughout 2020 and 2021, AnchorageChamber.org analytics and social media insights increased across the board. More and more members are utilizing the Member Center to share news releases, upcoming events, and in 2021, there was a significant increase in job

Job Searches

listings and views with 47,549 job searches.

ChamberMaster Data

2019

2020

2021

Event Pageviews

113,721

113,982

117,281

Business Directory Searches

118,001

167,992

123,665

5,065

9,550

47,549

Job Searches

2020-2021 Most Visited Pages •

Citywide Cleanup

•

Membership Directory

•

COVID-19 Resources

•

Events Calendar

•

Member Center

•

Young Professionals Group

•

Gold Pan Awards

2020

80K

Website Visits

ADVERTISING OPPORTUNITIES In addition to the free advertising included with membership, the Anchorage Chamber began offering website and e-news advertising in 2020 to bring in more non-dues revenue. For more info, visit anchoragechamber.org/advertising-opportunities.

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47,549

2021

106K Website Visits

“I am grateful everyday for my relationship with the Anchorage Chamber, its staff, and its members. The Chamber works to improve the business community of Anchorage by building cooperative relationships, encouraging community engagement, and most importantly, sharing their passion for keeping Anchorage an amazing place to be.”

TANA SKYE NEVADA 2021-22 YPG Chair

Social media allows the Anchorage Chamber to promote noteworthy happenings like upcoming events, press releases, while allowing members another place to network and share their news and events. It also gives the Chamber an avenue to engage with the Young Professionals Group and Ambassador Council directly with Facebook groups. In 2020 and 2021, staff created a members-only group, the Anchorage Gig Economy Network, and the Citywide Cleanup Community Project.

18,000+

FOLLOWERS

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Education The Anchorage Chamber is an

The Anchorage Chamber is a long-

active supporter of the University

time partner in the School Business

of Alaska Anchorage (UAA) and is

Partnership (SBP). This program

involved in promoting the university

includes many businesses and other

and providing forums for leadership.

non-profit organizations and provides

President Bruce Bustamante has

a means of working with individual

served on the Chancellor’s Advisory

schools. The Anchorage Chamber also

Board for five years and has assured

holds a seat on their board of directors

the Anchorage Chamber’s support of

and utilizes the “Make it Monday” forum

UAA when appropriate and requested.

to communicate accomplishments

UAA historically has participated as

by students. In 2020, the SBP

a member of the Chamber Board of

implemented a new database system

Directors and has used programs such

to help the Anchorage School District

as “Make it Monday” forums to update

and businesses streamline volunteer

membership on developments with the

opportunities.

university.

JULIE HASQUET Chugach Electric Association

“Serving on the Anchorage Chamber Board of Directors is an excellent way to stay connected with the business community and keep updated on important topics impacting our economy and our community at large. The interaction with other directors always gives me new perspectives and food for thought. I particularly enjoy moderating the candidate forums and the Make it Monday luncheons as it gives me an opportunity to help ensure a good process and a meaningful experience for participants.”

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Education

“Make it Monday” forums For more than 65 years, Make it Monday” has provided businesses with networking and educational opportunities.

From industry updates, municipal and government reports, to economic forecasts and new industry outlooks, the Monday forum covers it all.

Luncheons are held weekly on Mondays with attendance ranging from 50 to 100+ each week. Media is often in attendance, as many presentations are newsworthy topics that affect all Alaskans. In addition, “Make it Monday” is home to candidate forums* featuring questions written by the municipal and legislative committees. In 2020, the Chamber hosted an Anchorage Assembly candidate forum in the spring, and the local and state House and Senate forums in the fall. In 2021, the Mayoral candidate forum was held virtually in March.

Throughout 2020-2021, the Anchorage Chamber hosted over 80 “Make it Monday” forums, 45 of them virtual. Mitigated in-person forums returned in May of 2021 at the Dena’ina Center with an option to watch virtually. Plated lunches were served, the staff reduced touch points wherever possible, masks were required when not eating and drinking, and colored wristbands were provided to acknowledge social comfort levels. In addition, the Chamber partnered with the Conquer COVID Coalition to hold a vaccination clinic during the “Make it Monday” forum in August with Alaska Disinfection Services.

For more info and a schedule of upcoming Monday forums, visit anchoragechamber.org/make-it-monday.

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Education

Civic Engagement Leadership Program Provide a resource for personal and professional development through civic engagement, business learning, and hands-on experience.

Whether it’s networking, public speaking, local government, community service, or ethics, CELP covers it all and ensures growth and success in the Anchorage business community. In 2020, 12 graduates finished the program and were finally able to gather to celebrate in December 2021 with a luncheon at the Coast Inn.

New CELP Series 2022 will feature a series of standalone monthly events featuring Travel & Tourism, Alaska Native Heritage, Resource Development, and more. For a full schedule and to register, visit anchoragechamber.org/civic-engagement-and-leadership-program.

CHAMBER ACADEMY Chamber Academy is a lunchtime educational workshop geared toward

Highlights include: •

COVID-19 in Anchorage •

pandemic, the workshops shifted

Challenging Times •

to continue indefinitely as of the publication of this report.

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Voluntary Benefits & Enrollment Best Practices in the New COVID

to Zoom, which is the format the Anchorage Chamber has chosen

The Pivot: Shifting Marketing, Content, and Advertising During

business owners, entrepreneurs, and young professionals. Due to the

The Non-Profit Sector’s Response to

World •

Business Resources from the Anchorage Public Library

•

and Charitable Giving From A-Z

Report to Membership 2020-2021

Events & Programs

Annual Events Throughout 2020, the conversation around gathering was ever-evolving. Finding new ways to continue events and programs with constantly changing emergency orders and recommendations from the CDC proved challenging. With a priority to keep membership engaged, the Chamber was able to reformat safely and move ahead with many events and programs.

However, not all events were able to adapt and keep their original intent. 2020 cancellations included the Anchorage ATHENA Society Luncheon, the Alaska Young Professionals Summit, the Military Appreciation Luncheon and Picnic, the Civic Engagement and Leadership Program, and many of our regularly scheduled Business After Hours.

Bringing back some of these events in 2021 meant innovating for the betterment of engagement and revenue. With a strategy of adding elements to entice attendance, bigger audiences and more marketing tactics, the Anchorage Chamber was able to achieve more high-dollar sponsors and partners.

This effort was exemplified by the partnership with Matson during the 2021 Citywide Cleanup. Their commitment to event efforts and assistance with marketing tactics resulted in attendance of over 6,000 registered volunteers. The Chamber is excited to continue these efforts in 2022 when we are able to bring back the ATHENA Society Luncheon and Military Appreciation Week after their two-year hiatus.

6,000 Volunteers

To track the qualitative results of events and programs, staff has implemented a Net Promoter Score (NPS) for each event. After each event, attendees will be sent a short four-question survey asking them to rate on a scale of 1-10 if they would recommend the event, and if they would recommend the Anchorage Chamber.

Once at least 10% of the event attendees have sent in their responses, a percentage of the attendees who will promote our event and organization is calculated. The current goal is to see which events will grow their NPS year over year to determine which events membership sees as important, and which events need reworking.

For more info on annual events, visit anchoragechamber.org/chamber-events.

Report to Membership 2020-2021

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Events & Programs

Anchorage ATHENA Society The ATHENA Society of Anchorage, a program of the Anchorage Chamber, was adopted in 1995 as a way to encourage and recognize exceptional leadership by women, particularly those in the business sector.

Each year, the Anchorage Chamber, in collaboration with volunteers from the Anchorage ATHENA Society, works to create a celebration to recognize the women being inducted for their contributions to the Anchorage community.

The Anchorage Chamber has treated this as a natural partnership to help celebrate those who make Anchorage and Alaska a better place to live. Many of the Anchorage Chamber board members have been inducted into the ATHENA Society. Throughout the evolution of ATHENA, the constant has been a dedication to recognizing excellence of those who help build a better community. As of 2020, the ATHENA Society of Anchorage includes over 300 inductees with the majority still living in Anchorage.

Sadly, as a result of the pandemic, the 2020 and 2021 ATHENA Society events were cancelled. But thanks to the innovative ATHENA luncheon committee, the Class of 2020 inductees were recognized individually by ATHENA volunteers. It may not have been a soiree at the Dena’ina Center, but the visits were delightful and special in their own way.

For more info and 2022 nominations, visit athenaanchorage.org.

“For three decades, we have worked with the backing of the Anchorage Chamber to encourage the potential of all women as valued members and leaders of the Anchorage community.”

BONNIE JACK, Anchorage ATHENA Society Administrator 22

Events & Programs

Anchorage Military Appreciation Week

For over 20 years, the Anchorage Chamber Military Appreciation Week has been held the first week of June. This week typically includes a luncheon and concludes with a picnic held on base. The 2020 events were postponed and eventually canceled due to COVID-19. However, the Anchorage Chamber did host a successful 2021 Military Appreciation Picnic on base at Cottonwood Park. Over 2,500 military members and their families were served food provided by the Anchorage Chamber sponsors.

Thank you to the Military Committee who interfaces with Alaska’s military community to address mutual concerns and focuses on military and community involvement. This committee helps plan Military Appreciation Week events including the annual Bowl-A-Thon in February.

In May of 2021, the Municipality of Anchorage (MOA) Military and Veterans Affairs Commission recognized George Vakalis, a Chamber board member, for nearly three decades of exemplary and effective volunteer service leading the Military Committee of the Anchorage Chamber of Commerce (ACC).

For more info and 2022 updates, visit anchoragechamber.org/chamber-events.

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Events

Citywide Cleanup 2020 marked the 53rd year and, due to COVID-19, was celebrated the entire month of May and promoted as an online event. Families were encouraged to get outside and clean together while being safe and practicing social distancing.

A Facebook group, Citywide Cleanup Community Project, was created to allow participants to share their comments and photos celebrating the event. Over 215 teams were formed with a total of 2,374 volunteers.

In lieu of an in-person kick-off event, local trash haulers assisted in passing out the famous orange bags to community members. The Chamber offered curbside delivery of empty orange bags to many participants. In place of the Free Dump Days, Solid Waste Services (SWS) offered free dump passes to Anchorage residents which allowed them to collect trash over an extended period of time rather than the customary one busy weekend.

We thank our members for getting outside and for their involvement to beautify Anchorage and helping us achieve the ultimate goal of cleaning our city.

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Citywide Cleanup is one of the city’s largest outdoor, community service projects.

2021 held the same goals but took the 2020 approach of a month-long event. This allowed for multiple partnerships including our new presenting sponsor, Matson.

Matson’s financial and marketing contributions led Citywide Cleanup to hit new heights as Fred Meyer locations ran out of orange bags, and 6,225 volunteers participated. Partnership marketing efforts with Matson included support of a kickoff event, a hosted giveaway to get the city engaged, and logo’d cargo containers throughout Anchorage.

Solid Waste Services continued to offer their free dump passes in place of free dump days. This continues to be a way to get the community involved with what SWS has to offer and decreases their contributing costs to Citywide Cleanup. A total of 14,813 Anchorage residents registered online for passes. Unfortunately, a majority of volunteers were disposing of orange bags in various locations so an accurate tonnage could not be captured. We’re sure we reached well over our 2.8 million pounds goal due to the volunteer increase. We look forward to highlighting more educational elements of the event in the future.

For more info, visit citywidecleanup.org.

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Events

Gold Pan Awards The Gold Pan Awards is one of the Anchorage Chamber’s longest running civic programs. Awards are presented to individuals and businesses, both large and small, that have shown entrepreneurial and business excellence, as well as a commitment to Anchorage through community service.

The 63rd Annual Gold Pan Awards “Back to the Past into the Future” was a great success! Landsick Media and Upper One Studios helped the Chamber create a virtual awards show that featured both live and pre-recorded video broadcasted from the Matanuska Brewing Co., Midtown. Attendees networked via the online platform, Remo; celebrated a virtual happy hour with The Spice & Tea Exchange; and enjoyed live entertainment by a favorite local cover band, I Like Robots. 2020 also featured a special COVID Heroes video.

To re-engage an audience after a virtual program, new elements were added to the 64th Annual Gold Pan Awards: “The Magic Within” A Night in Emerald City.

•

New Script and Program: A more collaborative approach was taken to the writing of the script and the overall award ceremony outline. To acknowledge the 2020 Gold Pan recipients, the 2020 winners were asked to present the qualities and qualifications for each award category. This change kept audiences engaged, incentivized more companies to purchase tables at the event, and made the program flexible enough to add a legislative citation from Senator Josh Revak. The script was also edited to create a diverse and creative approach to the ceremony, and added entertainment by finding places for humor and room for the emcees to ad lib.

•

New VIP Elements: To give our highest-tier sponsors added value, tables were priority seating, and featured VIP swag bags including premium gifts from members, freebies, and a discounted room rate at the venue. The result of this new element, plus the program change, was the most 24 Karat sponsors sold since 2016.

•

New Entree Selections: Keeping in line with added personalization after a virtual year, this year’s event included the addition of a choice of entrees.

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Report to Membership 2020-2021

After a steady decrease in revenue of the Gold Pan Awards since 2016, a new approach was taken to revenue tracking: •

Cutting Costs: Extraneous, high-cost items totalling approx. $6,700 were cut from the budget and created digitally.

•

Revenue Update: Custom marketing options, added value, and social media additions gave sponsors and attendees more reason to participate. The event totaled over $40,000 in revenue, the most since the 2018 Gold Pan Awards.

For the 2020 digital program, visit bit.ly/goldpan2020.

For the 2021 digital program, visit bit.ly/goldpan2021.

For more info on the annual Gold Pan Awards, visit anchoragechamber.org/gold-pan-awards.

WATCH 2021 NOMINATION VIDEOS >> Report to Membership 2020-2021

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Gold Pan Award Winners 2021 Distinguished Community Service - Small Business

Distinguished Community Service - Large Business

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WINNER: Matson

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Credit Union 1

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R&M Consultants

WINNER: Anchorage Downtown Partnership

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Identity Inc.

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Real Property Management-Last Frontier

Business Excellence •

WINNER: Channel 2/ CBS 5

Entrepreneurial Excellence

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49th State Brewing Company

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Linford of Alaska

WINNER Alaska Disinfection Services

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Ravn Alaska

President’s Award

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Zip Kombucha

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Joy Merriner

Volunteer of the Year •

Tana Skye Nevada

2020 Distinguished Community Service - Small business

Distinguished Community Service - Large Business

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WINNER: Alaska Skylar Travel

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/vīb/ cycle

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BOSCO'S

WINNER: ConocoPhillips Alaska

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Carlile Transportation

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Nine Star Enterprises

Entrepreneurial Excellence •

WINNER: Alaska Premier Auctions & Appraisals

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Business Excellence •

WINNER: TOTE Maritime

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Alaska Escape Rooms

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PIP Printing of Alaska

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Baxter Senior Living

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The Odom Corporation

Volunteer of the Year

President’s Award

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Tito Munoz

Julie Andersen

Report to Membership 2020-2021

Events

Business After Hours Between valuable networking opportunities to educational training, the Anchorage Chamber offers an event for every type of personality and business professional.

Business After Hours events are a fun, relaxed evening for members and nonmembers to network in an informal atmosphere. With high attendance and popularity in the business community, this event is a great way to showcase your business. Due to COVID-19, Business After Hours in-person events were canceled for the majority of 2020 and 2021.

In November 2020, the event returned virtually with a new platform, Remo, that allowed guests to network at tables with 4-6 other attendees. People were free to jump from table to table to network throughout the evening. It was very well received and continued to be our networking platform through early 2021.

In December 2020, the first virtual Holiday Business After Hours via Remo featured special deals from members like 49th State Brewing Co., and Firehouse Subs, and signature cocktail recipes. Donation proceeds went to AWAIC via Amazon Smile.

Overall, it was a great opportunity for the board and staff to network and express gratitude to members for their faithfulness and commitment to the Chamber as well as our community during a very challenging year.

In January 2021, the Chamber ventured into new territory with a benefit auction in conjunction with a virtual Business After Hours. There were just 28 registered to attend virtually but, thanks to Alaska Premier Auctions and Appraisals, the auction had a total of 160 participants, and the Chamber was able to raise over $5500 in total revenue. The event was a success and members seemed to enjoy the friendly competition within the bidding app.

For more info and to sign up to host a Business After Hours event, visit anchoragechamber.org/business-after-hours.

Report to Membership 2020-2021

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PROGRAMS Anchorage Chamber Connect Podcast With the cancellation of the majority of networking events, the Anchorage Chamber searched for avenues to generate non-dues revenue while staying connected with our membership. A solution was the Anchorage Chamber Connect podcast to talk about a variety of aspects of the Anchorage economy, while including marketing opportunities for membership. The podcast started with a series of interviews with members of our Board of Director and expanded into an opportunity open to all members.

The podcast drew the attention of the New England Society of Chamber of Commerce Executives, and CEO Bruce Bustamante provided an update at their annual meeting via podcast. The group was interested in the Anchorage Chamber’s transition during the pandemic and the use of other social media channels.

FOLLOW ON SPOTIFY

Visit anchoragechamber.org/anchorage-chamber-connect.

Ribbon Cuttings & Grand Openings Grand opening celebrations and ribbon-cutting ceremonies are complimentary events for current members in good standing, and serve as a fun way to spotlight a new business, a new location, or even an unveiling as proven by Nuvision Credit Union in October of 2021. Many of the 2021 ribbon-cutting ceremonies featured businesses who opened during the height of the pandemic, but couldn’t yet celebrate, including Main Event Grill, Quantum Laundry Lounge, Alaska Cannabis Exchange and Vortex VR. 30

Vaccination Incentive Program In July of 2021, the Anchorage Chamber assisted the Alaska Chamber and the Alaska Department of Health and Social Services (DHSS) in structuring a vaccination incentive plan. With funding from the DHSS, the Anchorage Chamber was able to put over $60,000 back into the economy with over 950 gift cards for the newly vaccinated, and 20 raffle prizes for all vaccinated residents. “We were pleased to play a role in getting more Alaskans vaccinated, and certainly agree that this is a major function in bouncing back from the pandemic,” said President & CEO Bruce Bustamante.

IN THE NEWS: Anchorage Chamber of Commerce offers gift cards as incentives for vaccinations (Alaska’s News Source)

Anchorage Gig Economy Network The Anchorage Gig Economy Network (AGEN) was formed by the Anchorage Chamber’s Diversity, Equity, and Inclusion Program for those who share a common interest in the future of the new gig economy and how it impacts the Anchorage business community.

IN THE NEWS: The rise of Alaska’s gig economy (Alaska Journal of Commerce) In February 2021, AGEN began monthly meetings where gig workers meet and share their expertise with each other, whether they’re seasoned workers, learning pointers as a newbie, or just making new friends and networking. Each meeting features a short presentation by a local gig worker. 2021’s presenters included: •

Megan Sawtelle, AK Lean Virtual

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Mariah Alexander, Riah’s Space

Assistance

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Sidney Roth, Landmark Collective

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Atlas Katari, Katari Creative

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Jessica Weiss, Design Cheeese

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Becka Robinson, Oh Clay Designs

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Adam Legg, LeggLife

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Justin Williams, Justin’s Alaska Eats

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Lesli Olsen, Far North Fashion

In December 2020, the network planned a free “Make It Monday” forum, courtesy of AT&T Alaska, called “What’s Your Gig?” Participants shared speed pitches and testimonials of their experience in the gig economy. The top three presenters won various prizes from the Alaska SBDC, and the Alaska MEP workshop series courtesy of BuyAlaska.

Follow and join the network at Anchorage Gig Economy Network on Facebook and on Instagram at @anchoragegigs.

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Programs

Young Professionals Group “To connect diverse young professionals across the area to create a force that will both strengthen and grow Anchorage and its young professional community, with the ultimate goal of attracting even more young professionals to share their talents and make Anchorage their home.”

Since its inception in 2013, the Anchorage Chamber’s Young Professionals Group (YPG) has not only grown in numbers, but has been an important resource for the organization. There’s a tangible benefit to growing the YPG as more young professionals means having a diverse and contemporary voice, which helps build a stronger community. Throughout 2020 and 2021, the Chamber integrated YPG members into all committees and events. Currently, two young professionals are co-chairing the Municipal Activity Committee, and many “YPGers” now sit on the Anchorage Chamber Board of Directors.

Throughout the pandemic, the YPG continued monthly networking luncheons as “Tailgate Editions” and pivoted to virtual monthly meetings. In 2021, the group decided to add an educational element by inviting guest speakers including Recover Alaska, Fur Rondy, Alaska Startup Week, and the Division of Elections.

1,100+ Members

For more info, visit anchoragechamber.org/ypg.

Adopt-A-Trail Beginning in April 2021, the YPG teamed up with Anchorage Parks and Recreation to help enhance the quality of Anchorage’s extensive trail system. On the 2nd and 4th Wednesdays of each month, the YPG cares for their dedicated portion of the Coastal Trail between Lynn Ary Park and Earthquake Park. So far, YPG has accomplished 46 total volunteer hours with a total of 29 volunteers.

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“As leaders in the business community, we all recognize the value of enthusiasm and innovation.

Through active involvement, we see that the Young Professionals Group wants to be engaged in the community and will continue to bring a fresh, new energy to the organization.”

BRUCE BUSTAMANTE, President & CEO, Anchorage Chamber

Adopt-A-Precinct In 2020, the YPG gave back to the community by adopting the Creekside Park Elementary School voting precinct during both the Primary and General Elections.

Due to COVID-19, the precincts were in need of additional volunteers to help support their regular high-risk volunteers. The program went hand-in-hand with the YPG’s annual cause, Civic Engagement. Not only was the YPG featured in the media for their contributions, but their efforts spread to other organizations who asked how they could participate. Thank you to Katie Cole and Tana Skye Nevada for cochairing and committing 16+ volunteer hours.

2020-2021 Events At A Glance • • • • • • •

2020 Alyeska Ski & Stay and “SKI-EO” Breakfast Brews with the Boss feat. Raquel Edelen, Hotel Captain Cook Virtual Brews with the Boss feat.

Jin Chen YPG Fall Summit Series YPG Helps Light Up Downtown!

YPG Social Mixer - Vortex VR 2021 YPG Alyeska Ski & Stay SKI-EO” Speed Mentoring”

• • • • • •

YPG at Live After Five Annual YPG Picnic YPG Social Mixer - Pink the Rink - Ice Chalet at Dimond Center YPG Social Mixer - Alaska Denali Winery Annual YPG White Elephant Gift Exchange 2021 YPG Gift

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Fall Summit Series Like many other conferences, the 2020 Alaska Young Professionals Summit was canceled due to COVID-19. In its place, the YPG put on a Fall Summit Series featuring a Brews with the Boss with Dr. Anne Zink, Alaska’s Chief Medical Officer, a roundtable discussion on diversity in Anchorage, self-care in the time of COVID, and a candidate forum featuring Alyse Galvin, Dr. Al Gross, and a video message from Rep. Don Young. The event also touched on both sides of Ballot Measures 1 and 2.

Alaska Young Professionals Summit The first virtual Alaska Young Professionals Summit was on April 16-17, 2021 via an online conference platform and award-winning app, Whova. All sessions were recorded and were available to watch for up to six months after the event. The Summit had 200 attendees, 83 speakers, and 20 exhibitors and sponsors. The YPG executive committee was overwhelmed by the amount of engagement across the community boards and messages. The group is looking forward to integrating Whova into the in-person conference in 2022 at the Dena’ina Center on April 29-30. For a list of 2021 sessions and speakers, view the digital program at bit.ly/ SummitProgram21.

Young Entrepreneur of the Year •

WINNER: Jin Chen, Founder, The Planeket

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Dan Newman, Owner, Alaska Premier Auctions & Appraisals

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Meredith Noble, Co-Founder and CEO, Learn Grant Writing

Young Professional of the Year •

WINNER: Dr. Daniel Volland, Owner, Ursa Optical

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June Gardner, VP Consumer Compliance / Alaska USA

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Laura Sturdevant, Financial Advisor, Merrill Lynch

Dr. Jocasta G. Olp “Outstanding Service Recognition” Award

For the upcoming 2022 Alaska Young Professionals Summit, visit bit.ly/AKYPsummit22.

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Partnering with Organizations The Anchorage Chamber continues to connect with partners like the Alaska SBDC, the U.S. SBA, the U.S. Chamber, Visit Anchorage, AEDC, the Alaska State Chamber, and the Association of Chamber of Commerce Executives (ACCE). VP of Programs and Communication, Tosha Swan, facilitated a session at the ACCE Events Training Conference in November 2020. And in March 2021, the Chamber partnered with ANTHC and the State of Alaska to present the U.S. Chamber of Commerce Foundation’s Sharing Solutions: Businesses Combat the Opioid Crisis program. Combined health and economic crises linked to the coronavirus created new challenges for employers and employees already struggling with the opioid epidemic. This webinar discussed new best practices and offered resources via their hub to help employers shape a proactive and informed response.

The Great Alaska Duck Race is Alaska’s premiere statewide fundraising event for local Alaskan nonprofits and community organizations organized by Alaska EXCEL. In 2020, the Anchorage Chamber team raised nearly $3000, and in 2021, nearly $6000. The Chamber received 50% of the sales, and the other 50% provides educational opportunities to rural Alaska youth 7th through 12th grade. For more info, visit greatalaskaduckrace.org.

Since the pandemic, the chamber’s President & CEO, Bruce Bustamante, has been involved in many organized efforts including:

Alliance to Activate Anchorage (AAA) The Anchorage Chamber, the Anchorage Downtown Partnership, Visit Anchorage and the Anchorage Economic Development Corp. share numerous economic and workforce goals that are vital to the stability and future economic growth of Anchorage. The Alliance to Activate Anchorage (AAA) provides a partnership for the represented organizations to plan and coordinate common action, leverage resources, support local businesses, and actively pursue economic opportunities.

Partner organizations will align their voices to address shared opportunities and challenges. AAA is composed of two board representatives, executive directors, and/or CEOs from each organization who report back to their respective boards on progress and status of initiatives. For more info, read the press release.

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Alaska Smart Start 2020 - School Start Task Force The School Start Task Force provides an overview of Alaska’s “Smart Start 2020” Framework for K-12 Schools followed by detailed presentations of the drafts under development. The options address school operations in the low, medium, and high risk environments defined by the state.

BuyAlaska In late 2020, the BuyAlaska program was relaunched by a statewide collaborative initiative housed by the Alaska Small Business Development Center, including the Anchorage Chamber of Commerce. BuyAlaska’s mission is to amplify Alaska businesses through connection, awareness, and improved access to resources.

The Anchorage Chamber is happy to be a part of this initiative to build long-term economic resilience for Alaska as we emerge stronger together, says Bustamante.

For more info, visit buyalaska.com.

Defense Industry Alliance Group The University of Alaska Center for Economic Development (UA CED) received a grant from the U.S. Department of Defense Office of Economic Adjustment (OEA) in 2019 for completion of an “Alaska Defense Industry Resilience Initiative.” This is a multi-pronged effort to better understand and quantify the contributions of the military and U.S. Coast Guard to Alaskaʼs economy, as well as strengthen these connections for future strategic planning initiatives.

The Alaska Defense Industry Resilience Initiative (ADIRI) project hopes to fill critical gaps in the knowledge base of private industry, state policymakers, local government, and economic developers concerning Defense and Homeland Security impacts in Alaska. Despite some of the highest per capita defense spending of any state, many decision makers know relatively little about the firm’s winning contracts, sensitivities to changes in spending, and potential diversification strategies. This project hopes to address all of these and equip economic stakeholders with a greater understanding of the needs within this industry.

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Economic Resiliency Task Force (ERTF) CEO Bruce Bustamante served on the 26-member task force and chaired the state policy working group. The ERTF’s mission was to identify and propose immediate actions to local, state and federal policy makers to mitigate the impacts of the COVID-19 pandemic to Anchorage employers, employees and nonprofits; to identify post-COVID strategies to build economic resilience and improve future response capacity; and to be a credible, accessible source of information and resources for the Anchorage business and workforce sectors. For more info, visit aedcweb.com/ertf-about-us.

Roadmap to a Vital and Safe Anchorage

The Roadmap for a Vital and Safe Anchorage (RVSA) is a planning process that started with a group of concerned business owners, economic industry representatives, and both for-profit and nonprofit organizations that recognized the need to make Anchorage more resilient and sustainable. Throughout February 2021, over 110 leaders gathered four times to develop the vision, barriers, and strategic actions. Since March of 2021, RVSA implementation groups have met bi-weekly to define the accomplishments they would like to make in service to the larger vision.

In the spring/summer of 2021, the RVSA hosted a series of “Make it Monday” forums featuring local Anchorage organizations who offer resources for new and growing businesses. The series introduced attendees to over nine different programs and incentives, who is eligible, and how to apply.

For more info, visit anchoragechamber.org/roadmap-to-a-vital-and-safe-anchorage.

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U.S. Chamber of Commerce and Chamber of Commerce Committee of 100 (CCC100) The CCC100 group consists of 100 Chamber of Commerce leaders from around the nation. During the pandemic the Anchorage Chamber participated twice weekly via conference calls with CCC100 and the U.S. Chamber Foundation regarding small business funding and business restart plans. CCC100 is now back on track in meeting twice annually.

Other president’s activities include: •

In January 2021, organized a small business roundtable for the Anchorage Chamber board member and interim Mayor Austin Quinn-Davidson.

•

Participated in meetings regarding AK Sales Tax Commission regarding notifications to members.

•

Was a guest on the KOAN 1080AM radio show focusing on Small Business in Anchorage

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Testified at House Commerce and Labor Committee to open distribution of AK CARES Grant funding

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Provided leads and coordinated companies to be interviewed by CNBC for American Comeback.

CHARISSA HABEGER Alaska American Cancer Society

“Being a member of the Anchorage Chamber has unquestionably contributed to the American Cancer Society’s ability to offer relevant programs to local cancer patients in need. As a volunteerled, staff-supported organization, volunteers are critical in our ability to execute our mission. The Chamber has been instrumental as a connector to businesses and individuals who offer their support by stepping in to meet our volunteer needs. Especially in the wake of COVID-19 when our local staff team was reduced by half, our membership and the connectivity it provides has never been more valuable.”

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Chairman

Message ED HENDRICKSON Chair, Board of Directors

On behalf of the Anchorage Chamber of

Though the current economic environment

Commerce, we are proud to present our

is showing signs of recovery, it remains

2020 and 2021 Report to Membership. The

extremely challenging. Throughout it all, our

Chamber has been serving the business

goal is to provide relevant and important

needs of small, medium, and large

services to our members by amplifying

companies since 1915. And while over

your voice through advocacy, expanding

the years our members have experienced

our presence, and having a more significant

significant challenges, nothing really

impact on key issues. Our mission is perhaps

compares to what we’ve faced during

more important today as it has ever been.

this worldwide pandemic. Like you, the Anchorage Chamber evolved quickly to

Today, our programs and outreach activities

meet the needs of its members.

focus on creating a more business friendly environment and have adapted to the

We quickly moved to virtual education and

changing business needs of our members.

advocacy platforms, reduced expenses, and

In this report, you will learn more about the

worked hard to provide insightful, timely,

great work done by our volunteer board and

and valuable guidance on how to access

our terrific staff.

resources to keep your business sustainable including how to access PPP and CARES

The Anchorage Chamber continues to be the

funds.

largest business organization in Alaska. As

Our mission is to advance a successful business climate by attending to the civic, economic and cultural betterment of our community.We achieve this through three channels: advocacy, connectivity, and education

we look forward to the next 100 years we are committed, now more than ever, to advance and promote the interests of our members and to create an even more business-friendly environment where your business can thrive as Anchorage continues to grow and prosper.

We thank you for being a member of the Anchorage Chamber of Commerce and for your support and involvement in the Chamber as we work to further economic prosperity in Alaska.

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2021-2022

Board of Directors Elected Members ED HENDRICKSON Alyeska Pipeline Service Co.

JOY MERRINER BDO, USA LLP

BARBARA AMY Alaska Railroad Corp.

DAN NEWMAN Alaska Premier Auctions & Appraisals

JIN CHEN Brilliant Connection Consulting

SHERON PATRICK Alyeska Title Guaranty Agency, Inc.

BAL DREYFUS Maston

GARY SCOTT Thompson & Co.

NEIL GUNN Venture North Group

DANICIA SHIRYAYEV Northrim Bank

JULIE HASQUET Chugach Electric Association

RYANN SWALLING KPB Architects

NANCY JOHNSON Channel 2 / CBS 5

TIM THOMPSON Alaska Airlines

JIM KOSTKA Alaskan Data Solutions, LLC

Appointed Members DR. MICHAEL BERNSTEIN Providence Alaska Medical Center

MELISSA REISER FIrst National Bank Alaska

CHRIS BLOCK Alyeska Resort

JOHN SCHELL ConocoPhillips Alaska

DAVID HANNON Eagle Strategies, LLC

JENNIFER STARCK Hilcorp Alaska

SARAH LUKIN Cook Inlet Region, Inc.

GWEN WELCH Chugach Alaska Corporation

TANA SKYE NEVADA Young Professionals Group Chair

NICOLLE WELCH Wells Fargo

JENNIFER OPSUT Alaska Regional Hospital

Ex-Officio LARRY BAKER Municipality of Anchorage

BILL POPP Anchorage Economic Development Corp.

DR. DEENA BISHOP Anchorage School District

JULIE SAUPE Visit Anchorage

FORREST DUNBAR Assemblyman

GEORGE VAKALIS Vakalis Consulting

DR. JOHN NOFSINGER University of Alaska Anchorage

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Report to Membership 2020-2021

Anchorage Chamber

The Future

Over the last two years, during the worldwide pandemic, the Anchorage business community has experienced unprecedented impacts challenging the ability to survive. Due to the operational changes created by working remotely, the Anchorage Chamber has been developing and experimenting with new tools to provide to members.

During this time, the Chamber has worked tirelessly to keep the business community updated on mandates, funding information, and tools to reopen through the COVID-19 resources page and weekly e-news.

Organizations such as the U.S. Chamber, the Alaska SBDC, and the U.S. Small Business Administration have been invaluable in providing useful information, and for advocating on the federal level for how best to support business.

The staff and board of directors at the Chamber will be working and evolving to offer the most relevant information and business tools for members. The Anchorage Chamber has introduced new opportunities like web and e-news advertising, office space and board room rentals, a podcast, and sponsorship of virtual events in hopes that members will continue to invest in advancing business and advancing Anchorage.

With survey information from membership, the Anchorage Chamber will continue to set a course to deliver meaningful business education. The other important question will be centered on the value and desire to continue networking opportunities that encourage business-to-business activities.

This is a mainstay for all Chambers, and the Anchorage Chamber believes it is an area of critical importance, especially as companies work to reopen and build their business.

Report to Membership 2020-2021

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Thank You

Investors Chamber Level $10K+ Alaska 529 Alaska Airlines, Inc. Alaska Regional Hospital Alaska USA ConocoPhillips Alaska GCI Matson Wells Fargo Bank, N.A.

Executive Level $5K+ Alaska Native Tribal Health Consortium Alyeska Pipeline Service Co. Anchorage School District Arctic Slope Regional Corporation BDO, USA Carr & Family Properties, LLC Chevron Chugach Alaska Corporation CIRI ENSTAR Natural Gas Company FedEx Express First National Bank Alaska Fred Meyer, Anchorage Hilcorp Alaska, LLC Northrim Bank Nuvision Credit Union Providence Alaska Medical Center Safeway, Inc

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Report to Membership 2020-2021

Contact

Staff Consider the Anchorage Chamber staff a resource that comes with your membership.

Discover ways to get involved, connect with other Anchorage business professionals, and ultimately maximize your membership.

Bruce Bustamante President & CEO (907) 677-7109 bruce@anchoragechamber.org

Tosha Swan Vice President of Programs & Comm.

Director, Young Professionals Group (907) 677-7103 tosha@anchoragechamber.org

Katie Cole Events Manager (907) 677-7111 events@anchoragechamber.org

Donese Fifield Membership and Events Sales Assistant (907) 272-2401 donese@anchoragechamber.org

Karin Woofter Membership Sales Manager (907) 677-7110 membership@anchoragechamber.org

Report to Membership 2020-2021

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Our mission is to advance a successful business climate by attending to the civic, economic and cultural betterment of our community.We achieve this through three channels: advocacy, connectivity, and education

Anchorage Chamber of Commerce

1016 W 6th Ave., Ste. 303 Anchorage, AK 99517 (907) 272-2401 info@anchoragechamber.org www.anchoragechamber.org