Ammad Awan Glasgow - How to Set up a New Business For Long-term Success

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Ammad Awan Glasgow - How to Set up a New Business For Long-term Success There's no rulebook for starting the perfect new business, but there are certainly some tips and best practices you can follow to help you get started in the best possible way and achieve sustained performance. We've collected some time proven strategies and tips that all new business leaders should be aware of. Focus on customer service Many businesses fail due to poor customer service. While you may be able to keep track of your customer service activities when you start, it can sometimes fall short when you are expanding and hiring new staff or when you are busier. Studies have shown that customers who are dissatisfied with the way they have been treated can have a hugely negative effect on your other customers, either through online reviews or by word of mouth. Even if you are able to deliver excellent service to 90 per cent of your customers, the remaining ten could ruin your reputation. As such, never underestimate the importance of customer service and try to integrate it into your company culture from the very beginning. Loyal customers are much easier to sell to, so make good customer service a priority. Reduce costs where you can Whether you are using a start-up loan or your own savings, it's imperative to reduce costs ASAP to make you funding last longer. You may be tempted to invest in brand new office equipment or business cards, but take a sober look at your finances and review whether you have it in your budget to spend on non-essential items. Keeping track of expenses is time-consuming and tedious, but a wealth of new technology is now available that helps businesses track what they spend.


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