2023 NST Central Program by America's Service Commissions (ASC)

WWW.NATIONALSERVICETRAINING.ORG Expanding What’s Possible MAY 2 -4 • NEW ORLEANS, LA • #CENTRALSERVICE 2023 NATIONAL SERVICE TRAINING

SCHEDULE AT-A-GLANCE

Tuesday, May 2 9:00am–12:00pm

Wednesday, May 3 8:00–8:45am

THANK YOU TO OUR SPONSORS!

Year of Silver Sponsors — $25,000

Thursday, May 4

WEAR YOUR NATIONAL SERVICE GEAR DAY!

8:00–8:45am

Special Meetings

9:00–10:15am

Workshop Block G

10:15–10:45am Break

10:45am–12:00pm Closing Plenary

Tier 4 Sponsors — $15,000

NEED TO CONNECT TO WI-FI?

Network: ASCNST23

Password: ASC_2023

Tier 3 Sponsors — $10,000

Tier 2 Sponsors — $5,000

Cigna Galaxy Digital On3Learn Service Year Alliance

Tier 1 Sponsors — $2,500

Do Good Be Good Feldesman Tucker Leifer Fidell LLP Lead for America New Politics Leadership Academy

Additional Support Provided By DF Meetings & Events Innov8 Event Production + Design

SOLARIUM LOBBY

NETWORKING RECEPTION

Tuesday, May 2 from 5:30 – 7:00pm

InterContinental New Orleans

Join your national service colleagues for an evening of networking at the InterContinental’s Solarium Lobby. Cash bar; appetizers provided.

Registration

Special Meetings

Welcome Plenary + Lunch 1:30–2:00pm Break 2:00–3:15pm Workshop Block A 3:15–3:45pm Break 3:45–5:00pm Workshop Block B 5:30–7:00pm ASC Networking Reception

Open +

12:00–1:30pm

Breakfast

Workshop

10:15–10:45am Break 10:45am–12:00pm Workshop Block D

Keynote Plenary + Lunch 1:30–2:00pm Break 2:00–3:15pm Workshop Block E

Break

Workshop

Special Meetings

Networking 9:00–10:15am

Block C

12:00–1:30pm

3:15–3:45pm

3:45–5:00pm

Block

5:15–6:30pm

The Solarium Lobby is an atrium on the first floor of the InterContinental located off the Blue Dog Alley. Meet us there!

2 • EXPANDING WHAT’S POSSIBLE • #CentralService • 2023 National Service Training • New Orleans, LA EXPANDING WHAT’S POSSIBLE • #CentralService • 2023 National Service Training • New Orleans, LA • 3

All event sessions will take place at the InterContinental New Orleans, our headquarters hotel. Plenary sessions will be in the La Salle Ballroom. Workshop sessions will be in the following rooms: Pelican I, Pelican II, Acadian I/II, Poydras, Algiers A/B, and Frenchmen I. Sponsor showcases will be in Fulton and Algiers C.

A gender-non-specific restroom is available on the 2nd floor. If you need a lactation room, quiet space, or private prayer room, please see a staff member at the event registration desk to sign-out the key.

Wear Your Gear Day!

THURSDAY, MAY 4

Sad it’s the last day of the event? Cheer up by suiting up in your finest AmeriCorps gear and national service attire! The more visible, the better. Be proud, be branded!

INTERCONTINENTAL FLOOR PLANS

Exhibitor booths are located outside the La Salle ballroom on the 3rd floor.

FLOOR Grand S i Algiers Room A HO TEL MA P FLOOR 3 FLOOR 2 enchmen Room I FLOOR 2 Meeting Rooms Business Advantage Office Bywater Room Algiers R Algiers R Melpomene Meeting Room Business Center Prefunction torage Marigny Atrium Tremé Meeting Room FLOOR 3 Soif Faim Grand Staircase Up to Floor 3 i Algiers Room A HO TEL MA P FLOOR 3 FLOOR 2 FLOOR 1 Frenchmen Room I FLOOR 2 Meeting Rooms Business Advantage Office Bywater Room Algiers Room B Algiers Room C Melpomene Meeting Room Frenchmen Room II Storyville Room Business Center Prefunction Storage Marigny Atrium Frenchmen Salon Tremé Meeting Room FLOOR 3 FLOOR 2 4 • EXPANDING WHAT’S POSSIBLE • #CentralService • 2023 National Service Training • New Orleans, LA EXPANDING WHAT’S POSSIBLE • #CentralService • 2023 National Service Training • New Orleans, LA • 5

FULL EVENT AGENDA

DAY 1 — TUESDAY, MAY 2

9:00am–12:00pm Registration Open (Pelican Prefunction Area, 3rd Floor)

10:00–11:00am Special Meetings: ServeMinnesota AmeriCorps Programs and Staff (Algiers A/B), Georgia AmeriCorps Programs (Frenchmen I)

10:30–11:30am Special Meetings: Serve Indiana AmeriCorps Programs (Pelican I), Michigan’s AmeriCorps Program Staff Meet and Greet (Pelican II), Missouri Community Service Commission Meeting (Acadian I/II), AmeriCorps Texas Programs (Poydras)

12:00–1:30pm Opening Plenary: Lt. Governor Billy Nungesser (La Salle Ballroom) Lunch Provided

1:30–2:00pm Break

Block A

2:00–

3:15pm

A1 Civic Engagement and Health: Understanding the Long-Term Impacts of Civic Engagement during Emerging Adulthood (Matthew Hudson-Flege)

A2 Maximizing Your Small State Potential (Jessica Dorsey)

A3 Navigating Burnout and a Realistic Approach to Self Care (Vanessa Washington and Michelle Gaither)

A4 Our Top 10 Tips for Investigating DEI in AmeriCorps Programming: Learn from Our Experience — the Good, the Bad, and the Ugly! (Sarah Tummala and Jason Torres Altman)

DAY 2 — WEDNESDAY, MAY 3

8:00–8:45am Breakfast Networking (La Salle Ballroom) Breakfast Provided, ASC Updates (Pelican I)

Pelican I Pelican II Acadian I/II

3:15–3:45pm Break

Block B

3:45 –5:00pm

B1 Accessible Service (Thenera Bailey and Stacy Jones) p n r u 1

B2 Developing a Compelling Data Story (Jennifer Perkins and Amirpasha Zandieh) p g n r u 1

B3 Developing Dashboards to Support AmeriCorps

Members (Jonah Liebert) g n r u

A5 Affinity Groups in AmeriCorps: Building Space for Inclusion and Belonging (Danielle Maser)

A6 National Service Challenge Innovations (Kaira Esgate)

A7 Sponsor Showcase: The SISGI Group

Poydras Algiers A/B

Frenchmen Fulton

B4 From Service Recipient to Coworker — Developing a Talent Pipeline for AmeriCorps Members (Sarah M. Kuntz) r

B5 Avoiding Questioned and Disallowed Costs (Jerry Bertrand) n r u

Pelican I Pelican II Acadian I/II Poydras Algiers A/B

5:30 – 7:00pm ASC Networking Event (Solarium Lobby, first floor atrium)

B6 They Will Be the Ones to Save Us All: Public Health Leaders with Lived Experience (Ebony C. Barney and Stephen Everett) r

B7 Sponsor Showcase: America Learns — The AmeriCorps Impact Suite for Programs p g n r u 1

Frenchmen Fulton

Please note that workshops are available on a first come, first served basis according to room capacity. Anyone may attend any workshop, but the following symbols indicate the intended audience for each session: p AmeriCorps VISTA Staff g Commissioner n AmeriCorps Seniors Staff r AmeriCorps State, National, and Tribal Staff u State Service Commission Staff 1 VGF & Volunteer Engagment Staff

Block C

9:00–

10:15am C1 National Service Public Policy Briefing (Kaira Esgate) r u

C2 Potential Pitfalls When Overseeing Grants (and How to Avoid Them) (Monique Colter and Michael Pritchard) p n r u

C3 Successes from the Field: Expanding What’s Possible with AmeriCorps Member and Volunteer Recruitment (Jacqueline Dulude, Amy Albert, and Rhonda Daniel) p n r u

C4 Partnering for Opportunity: Developing Meaningful Higher Education Partnerships (Liz Jackson) r u

C5 Strong Systems for the Beginning of Member Service — Understanding Good Eligibility and Enrollment Practices (Jennifer Cowart) r

C6 Rapport at its Corps: Building and Sustaining Relationships with Members (Kristen Thomas and Chanika R. Perry) p r u

C7.1 Sponsor Showcase: GivePulse p g n r u 1 Fulton

C7.2 Sponsor Showcase: America Learns p g n r u 1

Pelican I Pelican II Acadian I/II Poydras Algiers A/B Frenchmen I Algiers C

10:15–10:45am Break

Block D

10:45am–

12:00pm

D1 Pipelines and Pathways: Modernizing the Corps Member Experience (Maureen K. Eccleston and Kristen Bennett) p r

D2 Leading from Within (Tray T.S. Deadwyler)

D3 Grant Management 101 (Scott S. Sheffler)

D4 Operating as a Service Enterprise: Maximizing Volunteer and Service Member Impact for Mission Delivery (Kayla Paulson)

D5 Elevating Stories of Service (Scott McFarland) p g

D6 Dimensions of Successful Site Management (Amy Salinas) r u

D7 Sponsor Showcase: OnCorps Reports p g n r u 1

Pelican I Pelican II Acadian I/II Poydras Algiers A/B Frenchmen I Fulton

12:00–1:30pm Keynote Plenary: Jamira Burley (La Salle Ballroom) Lunch Provided

1:30–2:00pm Break

Block E

2:00–

3:15pm

E1 Redefining Professional Development: Shaping the Membership Experience by Incorporating the CIS Model (Alyssa Mostaffa) r

E2 Operation DEIA: Strengthening Diversity, Equity, Inclusion, and Access in Disaster Services (Luke Wigle and Katie Keane)

E3 Managing Unexpended Funds (Jaclyn Kolar)

E4 Find ‘em and Keep ‘em: AmeriCorps Recruitment and Retention (Jordanya Reeves)

E5 A Balancing Act: Addressing Member Challenges with Compassion and Accountability (Lauren Currie) p n r u

E6 Restorative Practices as a Tool for AmeriCorps Program Management (Nikki Chamblee and Jane Atkinson) p g

E7 Sponsor Showcase: America Learns — The AmeriCorps Timesheet Mobile App

p g r u 1

g u 1

p g n r u 1

p n r

g r u

p g n r u 1

g n

u 1

n r u 1

p g n r u 1

n r u 1

u 1 Pelican I Pelican II Acadian I/II Poydras Algiers A/B Frenchmen I Fulton

…

p g

Continued on next page

6 • EXPANDING WHAT’S POSSIBLE • #CentralService • 2023 National Service Training • New Orleans, LA EXPANDING WHAT’S POSSIBLE • #CentralService • 2023 National Service Training • New Orleans, LA • 7

3:15–3:45pm Break

Block F

3:45–5:00pm

Billy Nungesser, Lieutenant Governor STATE OF LOUISIANA

F1 AmeriCorps Grantmaking

201: The Stuff No One Tells You How to Do (Alexis Matthews and Shannon Ramsey) u

F2 Using AmeriCorps as a Workforce Development Strategy (John Kelly, Lyndie Kenlon, Yasmeen ShaheenMcConnell, and Robert Godfried) r u

F3 Training Your Talent: Taking Member Training and Professional Development to the Next Level (Ashley Coffin) p n r

F4 Understanding the Multi-Facets of Match (Susan Meche) r u

F5 Disaster at the Commission! (Michael Rojas) r

F6 White Supremacy Culture in National Service (Ava Hernández and Élysse Chay) p

F7 Sponsor Showcase: GivePulse p

Pelican I Pelican II Acadian I/II Poydras Algiers A/B Frenchmen I Fulton

5:15–6:15pm Special Meetings: Engaging with the AmeriCorps Disaster Services Unit “DSU Office Hours” (Pelican I), Workforce Development Workshop (Pelican II), AmeriCorps South Central Regional Office Meet and Greet (Acadian I/II), AmeriCorps North Central Regional Office Meet and Greet (Poydras), All Iowa Program Meet Up (Algiers A/B)

5:30–6:30pm Special Meetings: BIPOC Affinity Group Networking (Treme)

DAY 3 — THURSDAY, MAY 4

8:00–8:45am Special Meetings: States for Service Meet and Greet (Pelican I), Affinity Group Facilitator Meet Up (Pelican II), Sponsor Showcase: America Learns — Just for Service Commissions (Fulton)

Block G 9:00–10:15am

G1 Telling Your Corps’ Story: Marketing Your Program to Funders and the Community (Josh Mullins and Justin Brown)

G2 Running a Trauma Informed Volunteer Program: ACE Score Basics for Volunteer Coordinators (Mandy Culbreath)

G3 Restorative Justice and AmeriCorps: Increasing DEI through RJ Approaches (Ellen Williams) r 1

G4 A Deep Dive into Our Effort Evaluating for Public Value and Making Service Count (Ronjanett Taylor and Nadia Akhtar)

G5 eGrants Member Management Fundamentals (Carie Kizziar) r

G6 Service Commission Network Advancing Youth Service (Alli Zuel and Shana Chaplin)

Billy Nungesser is Louisiana’s 54th Lieutenant Governor. Lt. Governor Nungesser returned to work as a public servant from retirement as a successful business owner to serve two terms as Plaquemines Parish President. People remember Lt. Governor Nungesser as the voice of Louisiana when Hurricane Katrina devastated the region in 2005. He again became a national spokesperson for the unmet needs of the Gulf Coast in 2010 after the BP Deepwater Horizon explosion occurred, one of the worst man-made disasters in U.S. history.

Since taking office in 2016, he and his team have guided the state to record-breaking tourism numbers, revitalized the State Park system, and been an advocate for national service and volunteerism, especially in times of disaster. In 2020-21, in addition to the global pandemic, Louisiana was impacted by eight named storms, three making landfall with devastating effects. Despite these seemingly insurmountable challenges, Louisiana still welcomed over 41 million visitors in 2021.

Lt. Governor Nungesser continues to strategize and build bipartisan relationships to solve short and long-term solutions benefiting every citizen in our state. He is a friend and bold champion for entrepreneurs, veterans, law enforcement, special needs children and adults, the elderly, and of course, national service.

He truly is a Lieutenant Governor for ALL of Louisiana.

u 1

g n r u 1

p n r

r 1

p g n r u 1

g u 1

p g n r u 1

Sponsor Showcase: The SISGI Group

Pelican I Pelican II Acadian I/II Poydras Algiers A/B Frenchmen I Fulton 10:15–10:45am Break 10:45am–12:00pm Closing Plenary: AmeriCorps Leadership (La Salle Ballroom)

@LouisianaLtGov crt.state.la.us/lt-governor FULL

Visit bit.ly/ascmobileapp or search your device’s app store for the “ASC Events” app. Build a custom schedule, connect to sponsors and exhibitors, view resources and speakers, and so much more! DOWNLOAD OUR MOBILE APP! NEED TO CONNECT TO WI-FI? Network: ASCNST23 Password: ASC_2023 8 • EXPANDING WHAT’S POSSIBLE • #CentralService • 2023 National Service Training • New Orleans, LA EXPANDING WHAT’S POSSIBLE • #CentralService • 2023 National Service Training • New Orleans, LA • 9

KEYNOTE SPEAKER BIOS

EVENT AGENDA

#CentralService

KEYNOTE SPEAKER BIOS

Jamira Burley, Founder IAMHERETO

As a native of West Philadelphia, Jamira Burley saw first-hand the disenfranchisement of marginalized communities. In 2005, sparked by the murder of her brother Andre, Jamira discovered her calling at the age of 15 years old. She organized an antiviolence program in her high school, which reduced the rate of violence by 30%. Gaining public recognition through her efforts, she received a $50,000 grant from the governor to implement the program in the city’s ten most persistently dangerous high schools.

Sonali Nijhawan, Director of AmeriCorps State and National

AMERICORPS AGENCY

Sonali Nijhawan has committed her career to developing leaders and growing national service.

@JamiraBurley jamiraburley.com

She is the first of her 15 siblings to graduate high school and pursue higher education, obtaining a BA in International Business and Legal Studies from Temple University. For the past decade, Jamira has worked with corporations, nonprofits, and government leaders on better engaging impacted communities. Currently, she manages global strategic education initiatives for an international tech company. In 2018, she was the first United States citizen awarded the Global Leadership Award for Vital Voices and was selected as an MIT Media Lab Fellow.

Jamira previously worked as the Director of Social Impact at Adidas, Global Head of Youth Engagement and Skills at the Global Business Coalition for Education, National Deputy Millennial Vote Director at Hillary For America, and director of the gun violence and criminal justice portfolios at Amnesty International USA. Jamira’s work and passion sit at the intersection of policy, community, and social good; Jamira provides unique insight that will help actualize the change we all so desperately need. Lastly, Jamira consults with several public/private entities on how to authentically engage impacted communities and guest hosts on SiriusXM, where she and leading youth/young adult experts reexamine this country’s history and the reemerging of past conflicts (current events) to generate a fresh perspective and create REAL change through solution-driven dialogue.

@AmeriCorps americorps.gov

Prior to becoming the Director of AmeriCorps State and National, she served as the executive director of Stockton Service Corps, a six-year, $12 million initiative to address local needs through AmeriCorps. Her professional background also includes extensive experience in education, beginning as an AmeriCorps member with City Year Chicago. Inspired by the students, families, and AmeriCorps community she met, she then went on to help found City Year Sacramento and launch the organization’s 22nd site with 50 new AmeriCorps members.

Nijhawan also served as the California Director of Education Pioneers where she recruited, placed, and supported managers in urban school systems and education nonprofits, empowering people to challenge the status quo of our public education system. She holds a bachelor’s in education and psychology from Marquette University and a master’s in social work from the University of Maryland, Baltimore.

VISIT OUR PHOTO BOOTH

IN-PERSON OR VIRTUALLY

Scan the QR code to access the photo booth from any device, or visit the physical photo booth in the third floor foyer near the registration table. Take a selfie with your table mates, a video of a presenter, or a boomerang with your colleagues at dinner!

Join ASC’s AmeriCorps Member Assistance Program

We created the Member Assistance Program (MAP) to support AmeriCorps programs in providing accessible and quality mental health services to AmeriCorps members and program staff. In order to access MAP, the AmeriCorps program must be an AmeriCorps Program member with America’s Service Commissions. MAP benefits include:

• 24/7 unlimited toll-free telephonic counseling services with Master’s degree-level counselors and translation services in 140 languages

• Financial and legal consultation, medical advocacy, life coaching, and more

• Two low-cost options:

• Basic Package (telephonic support only)

• Premium Package (3 or 6 face-to-face counseling sessions included)

2023 ENROLLMENT OPENS IN MAY bit.ly/americorps-MAP

Service Year Alliance

Service Year Alliance is working to make a year of paid, full-time service — a service year — a common expectation and opportunity for all young Americans. We envision a future in which national service is part of growing up in America.

To advance our mission, we focus on:

E x p a n s i o n R e c r u i t m e n t I m p a c t

W e b u i l d s u p p o r t f r o m e x t e r n a s t a k e h o l d e r s t o m a k e t h e r e c e n t e x p a n s i o n s o f n a t i o n a l s e r v i c e s u c c e s s f u l i n t h i s n e w e r a

Say

Learn how we at GivePulse streamline grant and program tracking, and how centers and programs like yours leverage us for volunteer recruitment, scheduling, tracking, assessment, and reporting.

W e b r i n g t h e n e x t g e n e r a t i o n o f y o u t h i n t o n a t i o n a l s e r v i c e , m o d e r n i z e t h e i r e x p e r i e n c e u s i n g S e r v i c e Y e a r . o r g , a n d a l i g n t h e f e l d a r o u n d s h a r e d r e c r u t m e n t e f f o r t s a n d s y s t e m s

W e f o s t e r c o l l a b o r a t i v e a p p r o a c h e s t o d e m o n s t r a t e t h e i m p a c t o f s e r v i c e y e a r s b y l i f t i n g u p e x e m p l a r y p r o g r a m s a n d c o m m u n i t i e s

Connect With Us

ServiceYear.org

One-stop shop for recruitment and support for your corps members throughout and beyond the service year experience.

Curriculum to Strengthen the Corps Member Experience

Skills assessments, asset-based trainings, and steps to creating a belonging culture in your corps

Resources to Incorporate Best Practices in Climate Resilience Programming

Roadmaps for building or bolstering your climate resilience programming. Find real examples of position descriptions, certifications available for your corps members, and more.

G e t i n v o l v e d w i t h S e r v i c e Y e a r A l l i a n c e b y f i l l i n g o u t t h i s 1 m i n u t e s u r v e y . Join our session, "Pipelines & Pathways: Modernizing the Corps Member Experience" at all of the conferences! ServiceYearAlliance.org A Better You. A Greater Us.

Scan the QR code and subscribe to our newsletter to browse exclusive content! Hi to us here @ New Orleans! or to any of us and get some cool swag learn.givepulse.com

EXHIBITOR BINGO

Visit each of the exhibitors below and have them initial next to their logo. Once completed, show this BINGO card at the Registration Desk no later than 10:45am on May 4 to receive a raffle ticket for a chance to win one of five $10 Starbucks gift cards! Must be present to win.

NOTE: If you visit a booth when an exhibitor is not present, please bring a brochure or other proof that you visited the booth to the Registration Desk and an ASC representative will sign for you.