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BUSINESS EXCELLENCE FOR WOMEN
BEST SELLER
Assertiveness Training for Women in Business SEMINAR #2528
Also available Live Online
Gain credibility, appear confident and command respect
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YOUR IMMEDIATE TAKEAWAY
• Ask the right questions • Become a better listener • Speak up and be heard Do you walk away from interactions thinking about what you should have said or done? Undermine your message with verbal and non-verbal cues? Have trouble saying no? You may be surprised to discover assertiveness is not an innate characteristic. Instead, it is a learned skill you will develop in this action-packed 3-day seminar, as you learn how to handle yourself in any situation—without seeming either shy or pushy. Send the right signals and get the right responses. Get things done and earn the respect of others. You’ll practice stating your thoughts in a calm, professional, non-emotional manner. And improve your credibility and confidence as you rehearse, refine and share concerns with other women in a supportive and informal learning environment.
WHO SHOULD ATTEND Businesswomen who want to build on their strengths, and improve their communication, conflict-resolution, delegation and action-plan skills. HOW YOU WILL BENEFIT • Learn the value and impact of assertiveness • Differentiate between assertiveness, aggressiveness and passiveness • Become more aware of how men perceive women • Become more effective on the job—and off • Practice assertiveness techniques to help you manage stress, overcome blocks and fears and improve communication • Enhance your self-image and how you’re perceived by others • Gain insight into yourself • Banish negative self-talk • Set boundaries and still be perceived as a team player WHAT WILL BE COVERED • Conflicting roles confronting women • Avoiding being manipulated by others • Understanding the differences between how women and men communicate • Sending harmonious messages and listening assertively • Developing a personal negotiation plan
1.8 CEUs/18 PDUs/21 CPE $2,495/AMA Members $2,245 AMA Members save $250
3-DAY CLASSROOM SCHEDULE Jan. 23-25 . . . . . . San Diego, CA . . . . . 2528-L3A-01143 Jan. 30-Feb. 1 . . . . New York, NY . . . . . 2528-L3A-01144 Feb. 4-6 . . . . . . . . Fort Lauderdale, FL . . 2528-L3A-01145 Feb. 20-22 . . . . . . San Francisco, CA . . 2528-L3A-01146 March 6-8 . . . . . . Chicago, IL . . . . . . . . 2528-L3A-01148 March 11-13 . . . . Arlington, VA . . . . . . 2528-L3A-01149 April 8-10 . . . . . . . New York, NY . . . . . 2528-L3A-01152 April 24-26 . . . . . . Atlanta, GA . . . . . . . 2528-L3A-01151 April 24-26 . . . . . . Boston, MA . . . . . . . 2528-L3A-01153 May 6-8 . . . . . . . . San Francisco, CA . . 2528-L3A-01154 May 15-17 . . . . . . Chicago, IL . . . . . . . . 2528-L3A-01156
Register today! www.amatraining.org/2528 May 20-22 . . . . . . Arlington, VA . . . . . . 2528-L3A-01157 June 3-5 . . . . . . . . Dallas, TX . . . . . . . . . 2528-L3A-01158 June 12-14 . . . . . . New York, NY . . . . . 2528-L3A-01159 July 17-19 . . . . . . . Anaheim, CA . . . . . . 2528-L3A-01161 July 22-24 . . . . . . . Chicago, IL . . . . . . . . 2528-L3A-01164 July 31-Aug. 2 . . . New York, NY . . . . . 2528-L3A-01165 Aug. 14-16 . . . . . . Arlington, VA . . . . . . 2528-L3A-01166 Aug. 19-21 . . . . . . San Francisco, CA . . 2528-L3A-01167 Sept. 11-13 . . . . . Atlanta, GA . . . . . . . 2528-L3A-01168 Sept. 23-25 . . . . . Las Vegas, NV . . . . . 2528-L3A-01171
TABLE OF CONTENTS
FA C U LT Y S P O T L I G H T Deborah L. Smith is one of the experts who teach this course. She is a consultant with over 25 years’ experience in adult learning and organizational development. She is a certified online instructor and a qualified administrator in both the Myers-Briggs Type Indicator (MBTI®) and DiSC® behavioral trait instruments. Deborah has designed corporate performance management systems and developed and facilitated teambuilding initiatives.
• Pinpointing your internal obstacles and practicing control • Discussing self-reliance and describing special support systems • Recognizing and managing anger buttons • Preventing and coping with stress
Professional Accreditations MA has been reviewed and A approved as a provider of project management training by the Project Management Institute (PMI).
Leadership: 18 Classroom/12 Live Online PDUs See page 185 for more details. Reproduced with the permission of PMI.
Recommended CPE Credit: 21 hours/Basic—Classroom 14 hours/Basic—Live Online Prerequisites: None Advance Preparation: Online pre- and post-assessment Delivery Method: Group Live/Group Internet-based Field of Study: Non-technical—Communication, Personal Development
4-LESSON LIVE ONLINE SCHEDULE 1.2 CEUs/12 PDUs/14 CPE $2,345/AMA Members $2,095 Mon. and Wed. 2-5 pm ET March 4-13 . . . . . . . . . . . . . . . . . 2528-L3A-01147 May 6-15 . . . . . . . . . . . . . . . . . . . 2528-L3A-01155 July 15-24 . . . . . . . . . . . . . . . . . . . 2528-L3A-01162 Sept. 16-25 . . . . . . . . . . . . . . . . . 2528-L3A-01169 See page 228 for more information
AMA seminars are GSA approved and all AMA programs can be delivered onsite