CASASDELRIO
MOVE IN DAY
SETTLING IN YOUR NEW
CASAS DEL RIO
Placeawork order Viewyourcurrent statementand paymenthistory Payyourrent Updatepersonal information
-To access your account visit CasasdelRioUNM.com -Navigate to the drop down (three vertical dots) -Select Resident Portal -Use the email on your account and password you created when you applied
READING YOUR ROOM ASSIGNMENT
"A" Side "B" Side
"A"
4. Gila
3. Pecos
1. Chama
2. Jemez
Leasing Office
What to Bring
(recommended)
BeddingforTwinXL
MattressCover
LampsorOtherRoomDecorations
AlarmClock
EthernetCable&Laptop/Computer
Television&GamingConsole
SurgeProtector
ClothesforAllSeasons
LaundryBasket,Iron/IroningBoard,& Detergent
BasicSetofDishes,Cutlery,Pots,andPans
Toiletries(toothbrush,shampoo,bodywash, handsoap,etc.)
Towels,ShowerCurtain,ShowerHooks&Liner
ToiletPaper
Plunger&ToiletBrush
SmallTrashCanandBags
BasicCleaningSupplies(disinfectantwipes, sprays,broom,Swiffer,etc.)
StorageContainers
BasicTool/SewingKit&Flashlight
*Weurgeyoutopacklightlyandbringonlywhat youneed
What is Already Included
TwinXLmattress/bedframe,nightstand, desk,deskchair,stackabledressers,closet space,minifridge,andmicrowave
DoNotBring:
Candles&Incense
Halogen&LavaLamps
Weapons,Fireworks,Firearms
Hotplates,slowcooker,toaster
Pets
WirelessRouters
Alcohol,paraphernalia
Orotherleaseviolations.
LookatyourResidentHandbook forcostoffines
A U G U S T 9
Buildings 1 (Chama) and 3 (Pecos) will move in starting August 9 Your check-in time depends on your assigned floor:
9AM – 11AM: 4th Floor
11AM – 1PM: 3rd Floor
1PM – 3PM: 2nd Floor
3PM – 5PM: 1st Floor
Buildings 2 (Jemez) and 4 (Gila) will move in starting August 10. Your check-in time depends on the floor you reside:
A U G
9AM – 11AM: 4th Floor
11AM – 1PM: 3rd Floor
1PM – 3PM: 2nd Floor
3PM – 5PM: 1st Floor
AUGUST 12 - 16
U S T 1 0
Can't check in the weekend of the 9th? Check-in will take place Monday 8/12 - Friday 8/16 from 10 AM to 5 PM. Residents can park their vehicle on the right hand side of the pedway once they arrive and proceed to the Leasing Office for check-in. Please note there will benomoveins8/11.
When you arrive to the University of New Mexico for check-in August 9 / 10 (based on your room assignment), please follow the directions below:
Enter the university from Central and Stanford, proceed north to Redondo dr. NE 1.
Go right (east) on Redondo dr. NE toward R-Lot entrance 2.
Enter South R-Lot sorting Area 3.
Pick up your unloading pass with UNM PATS 4.
Proceed into R-Lot at the Casas del Rio Tent to collect Keys 5.
Please have a government issued photo ID & mobile device ready a.
Exit R-Lot to proceed to the pedway 6.
Proceed left (west) onto the pedway 7.
Unfamiliar with how to get to UNM Main Campus? Visit the UNM Welcome Center website for complete directions airline information and more! https://www unm edu/welcome/traveling-to-albuquerque html
August 9 & 10 Move In Process
Check-In Line
Onceyouarriveforcheck-induringyourdesignatedtime, youwillremaininyourvehicle Staffwillapproachyour vehicleandcollectanypendingpaperworkorpayment Pleasehaveamobilewebenabledcellulardevicewithyou asmanyofourformswillbeonlinethisyear Residentswill alsoneedtobringaphotoIDwiththemforcheck-in
Release to Casas del Rio
ParkingandTransportationServicesallowsresidentstobe releasedinwavestoCasasdelRio.Keepinmindonlyonecar andtwoguestwillbeallowedonthepedwaytohelpunload items.
Parking on the Pedway and Moving In
Residentswillbeallowed30minutesparkingon thepedway Pedwayspeedlimitis5mphandis ONE-WAYONLY Drivewestandparkontheright handsidetounload Residentswillbeableto checkoutamovingcartwithaphotoIDtostack boxesortotes Residentsarealsoencouragedto bri The pe
Unloading on the Pedway
Stop,Drop&Go!Unloadyouritemsfromyour vehicleandtakethemtoyourroom.Donotuse yourtimeonthepedwaytounpackyourboxes. Timeonthepedwayisreservedforonlyunloading yourbelongingsfromyourvehicle.
Eachresidentwillonlybepermittedtobringtwo gueststoassistwiththemove-inprocess.
Parking and Transporation Services (PATS)
Permits are managed, distributed, and sold by the UNM Parking and Transportation Services (PATS)
If you purchased a parking permit for the academic year, you may pick up your parking permit directly at the PATS Office during check in R Lot and S Permits are available to residents. S permits grant access to the parking structure on the North side of Campus Blvd (across from La Posada). R Lot permits grant access to the lots east of Coronado and Alvarado Halls. View UNM parking map Permits can be purchased online and charged to either your UNM Bursar's Account or Visa or Mastercard
Note that these permits do not grant access to locations marked as handicap, Official Vehicle Only, or reserved. All other parking spots in these areas are not assigned and available to vehicles bearing an appropriate pass
For information about permit sales for 2024/25, please visit: https://pats.unm.edu/news/2024/07/unm-student-parking-permit-open-soon-for-purchaseacademic-year-2024-25-ay24-25.html
When you arrive to the University of New Mexico for check-in August 12-16, please follow the directions below:
Head to the University of New Mexico
If you have purchased parking through PATS pick up your parking pass at PATS in front of the bookstore (2401 Redondo Dr NE, Albuquerque, NM 87106)
From PATS proceed East onto Redondo Dr.
Follow the road until you get to the pedway by Casas del Rio (420 Redondo E Dr NE, Albuquerque, NM 87106)
Proceed left (west) onto the pedway
Park your vehicle on the right hand side and enter the Leasing Center for check in
Move In from August 12-16
CASAS DEL RIO CHECK-IN DURING THESE DATES WILL TAKE PLACE DIRECTLY AT THE COMMUNITY
Check In Line
YouwillarriveatRLotandwillbegreetedbyamember oftheParkingandTransportationServicesdepartment. Youwillbeprovidedatemporaryparkingpermitto unloadatthecommunity.Youwillproceededtothenext stationinthelineandcollectyourLoboCard(if applicable).Oncecompleted,youwillbereleasedin wavestothecommunitytocompleteyourmovein paperworkandpickupkeys.Keepinmindonlyonecar andtwoguestwillbeallowedonthepedwaytohelp unloaditems.
Check in at Casas del Rio
OnceparkedontherightsideofthePedwayyouwillexit yourvehicleandproceedtotheLeasingCenter.Staffwill workwiththeresidenttocollectanypendingpaperworkor payment.Pleasehaveamobilewebenabledcellulardevice withyouasmanyofourformswillbeonlinethisyear. ResidentswillalsoneedtobringaphotoIDwiththemfor check-in.
Resident Handbook
Parking on the Pedway and Moving In
Residentswillbeallowed30minutesparkingon thepedway.Pedwayspeedlimitis5mphandis ONE-WAYONLY Drivewestandparkontheright handsidetounload.Residentswillbeableto checkoutamovingcartwithaphotoIDtostack boxesortotes.Residentsarealsoencouragedto bringtheirownmovingsuppliesfromhome.The pedwaywillcloseat5PMdaily.
Unloading on the Pedway
Stop,Drop&Go!
Unloadyouritemsfromyourvehicleand takethemtoyourroom.Donotuseyourtimeonthe pedwaytounpackyourboxes.Timeonthepedwayis reservedforonlyunloadingyourbelongingsfromyour vehicle.
Eachresidentwillonlybepermittedtobringtwogueststo assistwiththemove-inprocess.
Formoreinformationregardingourpolicies,pleasevisit ourResidentHandbookviayourresidentportalunder "DocumentsandLinks"
What we do:
A Resident Advisor (also known as an RA) has many roles and responsibilities, including building a residential community through programming, acting as a mentor for students, being a familiar first resource for students with academic or institutional questions, and enforcing residence policies. RAs assist residents with problem solving or refer them to resources. Above all, a Resident Advisor is an example and upholds professional and personal accountability.
Maintenance emergencies
Fire alarm Floods Plumbing leaks Roof Leaks HVAC problems Power/Utility outages Gas leak Broken door(unit/bedroom)/locks Broken windows
Elevator shut-down Stair/Handrail issues which may result in injury Damage due to natural disaster Refrigerator outages
Clogged Toilets/Toilet Issues Smoke
Detectors Hot Water Issues Blood or Bodily Fluids
Noise Complaints
Lock outs ($35)
Events in which UNM PD or any emergency service is involved (please call UNMPD before calling the RA)
Lost/stolen key ($50 replacement fee - plus $35 if after hours)
AMENITIES/ COMMON ARE
ACADEMIC SUCCESS CENTER
OpenduringofficeHours
Freeprintingavailable-Pleasebringyourownpaper 8MACs
GAMEROOM
OpenduringofficeHours
TradephotoIDforgamesupplies
Returngamesitemsinoriginalstate
Respecttheequipment
24/7 GYM
Open24/7
UseGymsidedoorafterofficehourswithkey
Nopetsingym
Guestmustbeescortedatalltimes
Pleasewipeequipmentafteruse
AMENITY
HOURS
MON-FRI: 10AM - 5PM
SAT: 11AM - 4PM
SUN: CLOSED
KITCHENS
Locatedonthe1stand3rdfloorofeachbuilding
Pleasecleanupafteryourself
Beawareofotherresidents
Labelanyitemsinfridge
Turnoffappliancesafteruse
Disposeoftrashappropriately
LAUNDRY
Locatedon1stand3rdfloorofeachbuilding
Pleasecleanupafteryourself
Machinesarefirstcomefirstserve
PleaseonlyuseHEdetergentandnoscentbeads
Berespectfulofotherresidents,remembertosetan alarm
Itemsleftovernightmaybediscarded
Instructionsformachinemaintenancerequestscan befoundinlaundryroom LOUNGES
Locatedon1stand3rdfloorofeachbuilding
Pleasecleanupafteryourself
Beawareofotherresidents
Rememberthe24/7quitehourspolicy
UseofCommonAreas withintheapartment communityarereserved forresidentsandshallbe governedbytherulesand regulationspostedinthe CommonAreasandshall beatyoursolediscretion. Residentsmustcomply withallpostedrules, signsandpublishedrules andregulationsfor commonareasand amenities,including occupancylimits, maintainingsafephysical distancingandprotective measures.
Resident’suseofthe fitnesscenter,Common Areas,andother recreationalfacilities and/oramenityareasof theapartment communityisaprivilege andlicensegrantedby Landlord,andnota contractualright.
AMENITIES/ COMMON AREAS
SETTLING IN YOUR ROOM
MAINTENANCE REQUESTS
Toplaceamaintenancerequest foryourunit,pleasecompletethe followingsteps:
1GotoCasasdelRioUNM.com . NavigatetotheResident Portal 2. Loginusingtheemailwehave onfile 3.
4Navigatetothedropdownlist . 5Select"Requests" . Pleasebeasspecificas possible a. Alternatively,youcancallour frontdeskat(505)277-1619.
Workorderswillbecompleted within48businesshoursona prioritybasis.
Shouldyouhaveanyfeedbackor additionalneedspleaseletstaff knowbycallingouroffice.
Residentscanloginto Lobo-WiFiusingtheir UNMnetIDand password.
Guestscanlogonto Lobo-Guestinorderto connecttoUNM's generalWi-Finetwork.
Ethernetportsare availableineach bedspace.Residents mustprovidetheirown Ethernetcables.
Ifyouencounterany internetissues,please reporttheissue directlytoUNMITat IT.UNM.EDUor 505.277.5757.
PerimeterAccess:Toopenexterior perimeterdoors,holdyourroomkey againsttheblackboxesoutsidethe door.Waittoheartheclickandpullthe dooropen.Pleaseensuredoorsclose fullyafterentering/exitinganddonot allowanyoneinwhoisnotaresident.
FrontDoorAccess:Tounlockthe deadboltonyourroomdoor,holdthe keyontheblacksensorabovethelock untilitglowsgreen.Then,turnthe deadboltthumblatchtounlockthe door.Tounlockturnlatchawayfrom doorframe.Tolockturnlatchtowards frame.Makesuretolockthedoorboth whenyouleaveandwhenyouarein yourroomasdoorsDONOTlock automatically!
UNIT CONDITION FORM
THE UNIT CONDITION FORM WILL BE ACCESSIBLE UNDER YOUR "PROFILES & FORMS" TAB IN THE RESIDENT PORTAL
Beforecompletelymovingin,pleasedocumentanydamagesthatmaybeinthespace bycompletingourdigitalUnitConditionForm.Thisformistobefilledoutwithin24 hoursafteryouhavemovedin.
Addphotosandbedetailedindescribingitemsthatweredamagedbeforeyoumoved in.ThisformwillbeuseduponMove-Outtoassessanynecessarychargesfor damages.Theresidentisresponsibleforanydamagesnotnotedonthisformthatare founduponMove-Out. NOTE:
Welcome Barbeque
Enjoy hamburgers (veggie burgers available), drinks, snacks, and more!
CHAMA COURTYARD @ 2 PM
SandandSweets
First 22 attendants have a chance to win a prize!
Enter the Volleyball Tournament and enjoy Paletas! Winners get free t-shirts!
UNM Sand courts by Pecos @ 6 PM
Coffeewithcops
Meet UNMPD and register your bike while enjoying coffee and fresh donuts!
Casas Del Rio Gameroom @ 1 PM
Enjoy campfire s’mores and watch a movie on the field
Pecos/Gila Courtyard @ 7:30 PM First 22 to arrive get a free blanket! Ready for some pizza? Pizza delivery by Casas staff Gila - 12 PM
your roommate
You, your roommate, and suitemates will not only be sharing a living area together, you will also be sharing your habits, your values, and your emotions. There will be differences between you, as you are unique individuals, so getting along will be an ongoing adventure and challenge. You can greatly enhance the chances of having a good relationship with your roommate and suitemates if you make a sincere attempt to get to know, accept, and respect each other’s differences.
We strongly encourage you to discuss the following information with each other before move in:
What is your sleeping schedule like?
How important it is for you to have a clean/neat room?
Your possessions (what is okay and not okay to borrow)?
How do you feel about guests in your room/suite?
If you, your roommate, and suitemates do not agree on something, take time to talk it out and communicate with one another! If you need help, talk to your Resident Advisor. Your Resident Advisor is here to help you, your roommate, and your suitemate(s) adjust to your new surroundings.
What are things that really annoy you? GET THE FORM AT YOUR FLOOR MEETING!
COMPLETE A ROOMMATE AGREEMENT WITH ALL YOUR ROOMMATES BY SEPTEMBER 20TH
Floor Meeting Move-In
Meetings will be held in the 1st floor lounges in the buildings indicated below. Residents MUST attend one of the meetings. You can go to any meeting regardless if you live in that building. Failure to attend may result in a fine/fee.
Meeting Locations / Times
Mon August 19
Chama: 11:00 AM 6:00 PM Wed August 21
Pecos: 12:00 PM 6:00 PM Tue August 20 Jemez: o 11:00 AM o 5:00 PM Thurs August 22 Gila 8:00 AM 6:30 PM
If you are unable to attend any of the scheduled meetings please email your RA by 8/21
American Campus Partnership
AtAmericanCampusCommunities,wefocusoncreatingmorethanjustaplacetolive. Ourcommunitiesaredesignedtohelpstudentsflourishpersonallyandacademically.This includessparkingmeaningfulconversationsaroundmentalhealthandwellnessforstudents.
Hi, How Are You Project
We’reproudtopartnerwiththeHi,HowAreYouProject–anon-profitorganizationcreatedto fundresearch,events,thoughtfulmediacontentandcomprehensivetrainingprogramstostart newconversationsaroundmentalhealthissues.OurpartnershipwiththeHi,HowAreYouProject isacornerstoneofourResidenceLifeprogram,whichofferseventsandinformationonthe importanceofmentalhealthandwellnessatourcommunitiesnationwide.
In Your Community
Weallhavetheabilitytomakeadifferenceinthelivesofothers,startingwithfoursimple words:‘Hi,howareyou?’Feelfreetocontactourofficeshouldyouneedsomeonetotalkto orarelookingforadditionaluniversityorcommunityresources.
Cliff’s
Skate-o-mania
Railyard Summer Market
Sandia Mountain Hiking and Tram
Albuquerque Biopark and Aquarium
Nob Hill Shopping
Isotope Stadium
Tingley Beach
Explora
Old Town
Frontier
Golden Pride
Naruto
Saggio’s
Diner 66
Slice Parlor
Filiberto's
Sadie's
Taj Mahal
Sawmill Green Jeans
Lobo
505 Food Hall
Frank’s Chicken & Waffles
Flying Star Café Garduno’s
Fat Stack’s
Church Street Cafe
White Sands National Park - Alamogordo
Elephant Butte - Truth or Consequences
Carlsbad Taverns - Carlsbad
State Capitol - Santa Fe
Meow Wolf - Santa Fe
See the Aliens - Roswell
Jemez Springs - Jemez
Pie Town - Pie Town
Smoky Bear Historical Park - Capitan
Bottomless Lake - Alamogordo
Blue Hole - Santa Rosa
As well as plenty of hiking, rafting, and national parks to explore
*Staff Favorites
Use your full, legal name
Ensure your email address is up to date in our system to get package alerts
Opt is for texts if you would like to recieve text notifications
When picking up packages at our front desk, come with a photo ID ready!
Packages can only be picked up during our office hours with a photo ID
You can send any outgoing mail from our front desk with appropriate postage
Mail can be picked up 24/7 from our mail room
Full Name (as it appears on your lease) Unit (Building-Room #-Bedspace)
420 Redondo E, Albuquerque, New Mexico 87106
Tips For Home
Lock Your Doors.
Make it a habit to keep your exterior doors locked at all times. This includes when you leave for the day, step out for a short time, or even while at home.
Don’t set your thermostat below 70 degrees.
This will prevent burst pipes and flooding during winter months.
Don’t throw water on hot cooking grease.
If a fire should start while cooking, please smother it with a pan lid or baking sheet
Clean up any mess on the stove/oven.
If there is residual food left on the stove or in the oven, don’t let it sit for an extended period of time, this could start a fire.
Avoid flooding by using the correct soap.
Please use the correct detergents intended for each appliance. Regular dish soap (Dawn, Palmolive, etc.) does not belong in the dishwasher or washing machine.
Use a Surge Protector.
Surge protectors guard your electronic devices against the damage that sudden power surges can cause. Do not overload the electrical outlets.
Clean out the lint trap in the dryer.
Before you start the dryer, clean out the lint trap to avoid fire hazards, save energy, and decrease drying time When doing laundry, do not overfill the washer or dryer
How do I use my fire extinguisher?
Pull the pin on the handle, aim the nozzle at the base of the fire and squeeze the lever. In the event of a fire, call 911 immediately.
Trash
Please bag and tie trash. Dispose of in the first floor trash room bins to keep the community clean and green.
What’s considered a maintenance emergency after hours?
A fire, flood or broken exterior doors or windows. Depending on the outdoor temperature, some issues involving heating and/or A/C may be cause for a maintenance emergency. Please reference your Resident Handbook for additional information and all emergency contacts.
Landlord Required Legal Liability (LLL) Insurance Policy
What is Landlord Required Legal Liability insurance?
Landlord Required Legal Liability (LLL) insurance policy is the minimum required insurance coverage for each resident to obtain. This policy has a $100,000 Limit of Liability that covers the Resident’s legal liability for damages to the property in the event of fire, smoke, explosion, water damage or backup or overflow of sewer, drain, or sump.
Are Renters Insurance and LLL the same?
No, Renters Insurance and LLL are not the same, but are closely related. Renters Insurance covers loss or damage to personal property of each resident (including fire, theft, or natural causes). LLL covers loss or damage to the Landlord’s assets and the Resident’s legal liability. LLL coverage is not personal liability insurance. A great way to differentiate between Renters Insurance and LLL is that renter’s insurance it is owned by the resident, and they can choose whichever coverage options they would like, while LLL offers a liability coverage amount that the resident cannot change.
How much will I pay per month for the LLL?
The total cost for obtaining LLL coverage will be $7.00 per monthly rental installment. This will be considered additional part of your rental installment and paid with your installment each month.
Am I required to have a Renters Insurance policy outside of LLL?
No, you are not required to have your own Renters Insurance policy, but it is strongly recommended. If you wish to acquire personal liability insurance or a broader coverage plan, please contact an insurance agent or company for insurance options. For coverage recommendations, please visit our property website FAQ page.
What if I already have Renters Insurance?
If you currently carry a Renters Insurance policy, proof of the policy must be provided to LeaseTrack. This proof must include the declaration page and reflect the property being named as an interested party. LeaseTrack will reach out to you via email to request this information at 30 days prior to your lease start date.
What if I do not want Renters Insurance?
Renters Insurance is recommended, but not required. If you choose to not provide or carry personal Renters Insurance with the property listed as an interest party, you will be auto-enrolled into the LLL policy and pay the cost outlined above.
Can I purchase my own insurance at any time?
LLL insurance policy is the minimum required coverage, but is not mandatory as long as the resident can provide evidence of the minimum required insurance or broader coverage from an insurance agent or company. This can be done at any time throughout the lease term. As long as the proof of insurance is provided and meets the minimum requirements, coverage under the LLL policy will be terminated.
payments
*Please see your lease for payment details
*Please see your lease for payment details
where to pay
setting up auto pay
To make a payment log into your resident portal using the email resident portal using the email address you put on your Casas address you put on your Casas del Rio application. Once logged del Rio application. Once logged in select the “Payment” box. You in select the “Payment” box. You will then be prompt to make a will then be prompt to make a one time payment or recurring one time payment or recurring payments. payments.
To make a payment log into your
To set up auto pay you can
To set up auto pay you can use a debit card, use a debit card, credit card or bank routing number. You will credit card or bank routing number. You will select a fixed payment or variable. We select a fixed payment or variable. We recommend you select a variable payment so recommend you select a variable payment so that your full rental instalment is taken out and that your full rental instalment is taken out and the Legal Liability Insurance. Please note there is the Legal Liability Insurance. Please note there is a withdrawal fee charged by the that will be a withdrawal fee charged by the that will be taken out each month depending on which taken out each month depending on which payment option you pick. payment option you pick.
does casas del rio pull from unm bursers?
Casas del Rio is partnered with UNM Casas del Rio is partnered with UNM and owned and operated by and owned and operated by Blackstone, a nationwide housing Blackstone, a nationwide housing company. company. Since we are not owned by Since we are not owned by UNM we do not have access to pull UNM we do not have access to pull from the bursurs. from the bursurs.
5 day grace period
Casas del Rio has a 5 day grace Casas del Rio has a 5 day grace period to pay your rental period to pay your rental instalment. This means that instalment. This means that though rent is due the 1st of though rent is due the 1st of each month, you have 5 days to each month, you have 5 days to make payment before being make payment before being charged a late fee. charged a late fee.
