ServiceNow Exam Details
Exam Name ServiceNow Certified Implementation Specialist - Application Portfolio Management
Exam Code CIS-APM
Exam Fee USD $450
Exam Duration 90 Minutes
Number of Questions 30
Passing Score Pass / Fail
Format Multiple Choice Questions
Books / Trainings Certified Implementation Specialist – Application Portfolio Management
Schedule Exam Webassessor
Sample Questions
Practice Exam
ServiceNow CIS Application Portfolio Management Exam Sample Questions and Answers
ServiceNow Certified Implementation SpecialistApplication Portfolio Management (CIS-APM) Practice Test
ServiceNow CIS Application Portfolio Management Certification Practice Exam 2
ServiceNow CIS Application Portfolio Management Certification Practice Exam 3
Topic Details Weights Introduction - ServiceNow’s Application Portfolio Management - Plugins and Roles - CSDM - Maturity Model - AN APM Customer 20% Applications Under Management - Application Inventory - Application Categorization - Data Certification - Application Services - Architectural Artifacts - The Value of Managing Applications 13% Basic Rationalization - Rationalization Process - Application Scoring - Business Capabilities - Demand - Integration with ITSM - The Value of Basic Rationalization 13% Advanced Rationalization - Technology Portfolio Management (TPM) - Technology Reference Model (TRM) - Software & Hardware Models and Lifecycles - Creating Software & Hardware Models - Information Portfolio - Governance, Risk & Compliance - Application Cost Model - The Value of Advanced Rationalization - Application Roadmap 17% Fundamentals - Application Portfolio Management Overview - The Features of APM and Who Benefits - The APM Application 37%
ServiceNow Exam Syllabus
ServiceNow Questions and Answers Set
01. What is the name of the basic plugin for the APM application?
a) Application Portfolio Management
b) Business Planner
c) Financial Management for APM
d) Application Portfolio Management - ATF Tests
Answer: a
02. Identify the specific APM role that can classify applications and create bubble charts.
a) sn_apm.apm_chart_admin
b) sys admin
c) sn_apm.apm_admin
d) sn_apm.apm_ user
Answer: c
03. What are the stages of the APM rationalization process?
a) Identify, Measure, Evaluate, Decide, Take Action
b) Measure, Evaluate, Decide, Take Action, Baseline
c) Identify, Measure, Decide, Take Action, Communicate
d) Identify, Measure, Evaluate, Take Action, Certify
Answer: a
ServiceNow CIS Application Portfolio Management Certification Practice Exam 4
04. An organization with a level 1 maturity is working towards having all applications under management in a single system of record. Which step in the Guided Setup is first?
a) Application Classification
b) Application Documentation
c) Technology Portfolio Management
d) Reports and Dashboards
Answer: a
05. If a customer asks you how ServiceNow’s ServiceMapping application works in order to support APM, how would you explain it?
a) Identifies all hardware and software CI’s and other dependencies that support that service.
b) Drills down to provide application services, vulnerabilities and risks.
c) Creates an API to manage seamless application services.
d) Provides software entitlements through a top-down approach.
Answer: d
06. APM interfaces with Software Asset Management to pull this application data: (Choose three.)
a) Product Classification
b) Software Model Data
c) Hardware Asset Lifecycle
d) Lifecycle Data
e) Vendor Procurement
Answer: a, c, d
ServiceNow CIS Application Portfolio Management Certification Practice Exam 5
07. Which job will generate scores for all indicators and business applications across all profiles?
a) Business Application Certification Quarterly
b) Load Application Indicators and Compute Application Scores
c) Analyze PA scores and PA snapshot tables
d) Load TPM Risk Parameters and compute Application Service Risks
Answer: b
08. What are the main navigation starting points in APM?
(Choose three.)
a) Application Portfolio Management Portal
b) Application Portfolio Management Dashboard
c) Technology Portfolio Management
d) Business Planning Portal
Answer: a, b, d
09. What kind of users would implement and maintain Application Portfolio Management?
a) Sales representatives
b) Project Manager
c) Enterprise architects
d) Customers
Answer: c
ServiceNow CIS Application Portfolio Management Certification Practice Exam 6
10. Which portal is the best data source to capture strategies, goals and capabilities?
a) The Application Navigator
b) Business Planning Portal
c) The Application Portfolio Management Portal
d) Assessment Indicator Portal
Answer: b
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ServiceNow CIS Application Portfolio Management Certification Practice Exam 7
