FROM CONTACTS TO COMMUNITY Networking that strengthens independent stores
ALLPRO TALKS
Clint Carroll builds on John Lee Paint’s legacy with faith and family
30 YEARS OF PEOPLE, PASSION & PAINT
MICHAEL BEAUDOIN
IT’S HARD TO BELIEVE THE ALLPRO Fall Show in Dublin, Ireland, is just two months away, especially given the extensive planning and challenges we’ve navigated to bring this vision to life.
The idea of hosting a show in Ireland was first sparked back in 2016, during a visit with General Paints Group and Pat McDonnell Paints, two of our valued Ireland-based members. I was deeply moved by the warmth of the people and the breathtaking beauty of the country. Around that same time, we began reinventing the Stockholders’ Meeting, which, at the time, attracted around 400 attendees. Today, thanks to those efforts, attendance regularly exceeds 800.
A core part of this reinvention has involved selecting dynamic and culturally rich destinations – giving attendees a variety of memorable locations to explore. Since then, we’ve held events in cities such as New Orleans, Nashville, Los Angeles, San Antonio, Denver, and Austin, with future shows planned for
DUBLIN – FALL SHOW 2025
Dublin, Las Vegas, Boston, Tampa, and San Diego. While the Spring Show has found consistency in a handful of warm-weather venues that can comfortably host our group, the Fall Shows have evolved into diverse, high-energy events with limitless potential. Why Dublin Will Be Our Most Unique Show Yet Dublin promises to be the most distinctive event in our group’s history – designed not only for business but also to reinforce and celebrate our unique ALLPRO culture. It offers a rare opportunity for our stakeholders – who give so much day in and day out – to enjoy a once-in-a-lifetime experience that they might not otherwise pursue.
As of the end of July, nearly 700 attendees have already registered, and with registration open until the end of September, the response speaks volumes about the excitement surrounding this show. Bringing this event to fruition has not been without its hurdles. Once the idea was conceived, we faced the challenge of identifying a venue capable of accommodating our group – all while international travel was restricted due to the pandemic. Fortunately, Mike Weber from Hirshfield’s, who had prior experience organizing a Color Guild event in Ireland, guided us toward the Clayton Hotel. Our initial site visit had to be conducted virtually, making this the first property we ever secured sight unseen. Since then, we’ve had the opportunity to visit the location twice, and it has proven to be an ideal setting for ALLPRO.
A Thoughtfully Curated Agenda
In planning the agenda, we considered the likelihood that many attendees would travel with family and want to spend more time exploring and less time in meeting rooms. I vividly recall the 2016 Chicago Fall Show, where a Sandler training session coincided
with the World Series parade. That day, we pivoted quickly – replacing the session with music, beer, wine, and donuts so the group could enjoy the moment together. That spirit of flexibility and enjoyment heavily influenced our Dublin agenda.
Rather than traditional keynote speakers or round-robin training, the show will offer six curated tours – each featuring unique elements of Irish history, nature, castles, and culture. On the second day, we’ll begin with breakfast and a general session, followed by the full-day tours and conclude with a themed “Power Hour.” In the evening, attendees will be steps away from Dublin’s renowned pubs, shops, and restaurants.
Saturday morning will feature breakfast, and an exhibit showcase with 90 participating suppliers. Initially, we planned for 80, but due to overwhelming interest and limited space, supplier registration had to be closed early. While I do not expect the booths to be full of samples, we expect to have great deals for the members to take advantage of.
A Celebration of Community and Culture
As I shared during the general session at the Austin Fall Show, many of our members and suppliers don’t often receive invitations to elite events like the U.S. Open or high-end incentive trips. Dublin is our answer to that – a shared opportunity for all stakeholders to participate in something extraordinary.
Our aim is for every attendee to feel appreciated and inspired, knowing that their commitment has helped grow our group to a point where we can create experiences like this. If the Dublin show succeeds as we hope, it will open the door to even more exciting possibilities in the future.
Pictured: Gene Ur, American Paint Supplies
american paint supplies:
30 Years of Independence, Innovation, and Integrity in Naples, Florida
hen Gene Ur added a row of American flags outside his Naples-based store, it wasn’t about marketing – it was about meaning.
“I love our country and those who serve it,” Ur shares. “My dad and brother were both veterans, and when Dad and I started the business, it was something we felt strongly about. That’s why we call it American.”
That deep respect for legacy and service has defined American Paint Supplies from day one. Founded in 1994, the independent store has grown from a father-son startup into a thriving retail operation serving everyone from cabinetmakers to high-end homeowners with an eye for design.
“This year is our 30th anniversary,” Ur says. “My dad and I were partners. We started, in all honesty, with the help of Richard’s Paint. They were integral in getting us started.”
Ur had been working as a rep, while his father was doing estimating for another company. “The Richard’s folks reached out and said, ‘Hey, we remember you. We think you’d be a great dealer.’ So that’s how it started. I gave up my gravy job and went into the family business that we started. And here we are.”
Though Ur’s father passed away nearly 20 years ago, his mother still holds a share in the business, and Ur continues to lead with a hands-on approach.
“I am in everything,” he says. “My favorite thing to do is match paint, and that’s what I do every day. I run the business, and I do sales – usually while I’m mixing paint. That’s my favorite thing to do in my whole life.”
He adds, “I find it funny that when companies are growing, they take their best person at something and move them into something they don’t know how to do. What if you excel at something? Why move away from that? I do what I love to do every day.”
American Paint Supplies operates out of a single, well-established location in Naples, Florida.
“We have 15 people,” Ur says of his team. “I have two salespeople, and then I have a lot of floor people and warehouse help. We do a good business.”
Ur emphasizes the team’s longevity as a testament to the store’s culture. “My staff is very important. They don’t come and go. The ones who have turned over actually were family, and you just gotta move on. But the ones who’ve been with me have been with me for a long time.”
The store is known for its high level of specialization. “We’re very specialty supply-oriented,” Ur explains. “We do a lot of cabinet shops and industrial coatings, and I even do some automotive. We’re very diversified.”
The store carries several top-tier lines including Richard’s Paint, Farrow & Ball, and Fine Paints of Europe, in addition to an array of wood coatings and lacquer lines.
For Ur, running an independent paint store isn’t just about sales. It’s about service – to his team, his customers, and his community.
“We’re big in the community,” he says. “I support soccer teams, and we’re part of the interior decorating and artist community in our area. It’s just something that’s been built up in me. Everything we’re doing here is
Historic pieces from American Paint Supplies: the original sign from 30 years ago and the flag that was flying on Sept. 11, 2001.
Images: Aubrey James Projects
temporary – it’s a legacy that I’m leaving, but it’s not the most important thing. Family, faith, and community are always more important.”
That worldview carries over to how Ur manages adversity – and customer interactions.
“I talk about joy,” he says. “Joy is Jesus, others, and yourself. If it gets out of whack, you’ll never have joy. That’s the simplest way I can put it. I actually have it in the shop—when people are having tough times, they come to me or they come to Chris, and that’s our number one thing.”
American Paint Supplies joined ALLPRO about eight years ago, and the benefits have been significant.
“My first show was the Los Angeles shareholder meeting,” Ur recalls. “John Shingledecker came and saw me a couple of times. He became a friend, and I trusted his opinions. So, we went in. And you know, when you’re an independent and you’re looking at the investment in ALLPRO, you have to get approved. But I can tell you – the purchase discounts paid for itself in the first year.”
Ur adds, “I wish I’d done it long before.” Beyond the financial benefits, it’s the relationships that have meant the most.
“I have friends now all over the country
predicament on a lot of different things. No matter how your business may be different from others, we’re all in it together. That whole unity thing – I’m all a part of that, and I’m thankful for this group.”
American Paint Supplies is also part of the 20 Line Club and carries a wide range of ALLPRO label products.
“The ALLPRO brand helps. You can sell against everybody with the ALLPRO brand,” he says. “The ALLPRIME primers are outstanding.”
Ur is already planning for the future – and the tools he’ll need to stay competitive.
“I try and think 10 years ahead of where we’re at, how it’s going to be automated –I think that’s going to be very important to continue our business and not be swallowed up by big corporate entities.”
He adds, “To be able to automate – to do things that I do now – if it’s AI or however it works out to be, I think that’s key.”
Still, for Ur, people will always matter most. Whether it’s family, customers, or his team, relationships come first.
My kids are musicians – my daughter Lily is a drummer, and my son Michael is a guitar
Fast Five Fast Five
What’s your favorite paint color? Railings by Farrow & Ball. That’s the one we sell the most.
What’s something you can’t live without? Coffee.
What do you love most about living in Naples? The weather. We have three months of unbearable heat, but I don’t mind it. I love the heat. I can always jump in a pool to cool off.
What’s the worst paint spill you’ve had?
“I’ve had a five-gallon bucket of oil primer split at the seam in a shaker and blow out all the bottom of the shaker. It was a slow-drying oil primer, so it was a mess.”
What’s your advice for overcoming setbacks? “Focus on your staff and your team. There were two years I never paid
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Allpro Talks Allpro Talks
WITH CLINT CARROLL, Owner, John Lee Paint Company
Clint Carroll never imagined joining the paint business – until his father-in-law presented the opportunity. Today, he and his wife Heather own John Lee Paint Company in Montgomery, Alabama, a business built on family values, faith, and a commitment to service. With a team of experienced professionals, a growing government contract portfolio, and a second location on the way, Carroll continues to build on a 40-year legacy. We spoke with him about his transition into ownership, his appreciation for ALLPRO, and what he’s most proud of – on and off the field.
ALLPRO INDEPENDENT: WHAT WAS YOUR FIRST JOB?
Clint Carroll: I started in general contracting out of college. I got a master’s in building science from Auburn University and worked in construction for about six years. When we started having kids, I realized I didn’t want to travel all over the southeast every year and be away from home. Around that time, my fatherin-law, who owned a paint supply company, asked if I’d ever consider being part of the business. At first, I was content with my job in construction, but about a year later after another move, I reconsidered – and I’ve been part of the paint store ever since.
SO, JOHN LEE PAINT WAS YOUR FATHER-IN-LAW’S BUSINESS?
CC: Yes. John Lee was the original owner, but my father-in-law, Bubba Turner, owned it from 1986 to 2022. My wife and I purchased it from him in 2022.
WHAT HAS THE TRANSITION TO OWNERSHIP BEEN LIKE FOR YOU?
CC: It’s definitely heavier sitting in the owner’s seat, but it’s been a blessing. We pride ourselves on being a faith-based, family-owned business that values customer service and treating people the way we want to be treated. I’m just trying to build on the success my father-in-law started more than 40 years ago. He taught me that “people do business with people,” so relationships are important.
TELL US ABOUT YOUR TEAM. WHAT MAKES THEM STAND OUT?
CC: Our experience and ability to custom color match are the two assets that set us apart. Two of our guys have been in paint sales for more than 20 years. Two other employees had their own paint contracting companies; therefore, they have a lot of field experience and paint application knowledge they can share with
our customers. It’s a great mix of people who’ve applied paint in the field and those who’ve been tinting and matching colors for decades. Above all, they’re all great people that care about our customers and take pride in their work.
WHAT DOES A DAY ON THE JOB LOOK LIKE FOR YOU?
CC: I assist with the daily tasks of the paint store including unloading trucks, stocking shelves, managing inventory, ordering paint and sundries, pulling orders, tinting paint, and serving customers. I also spend a lot of my time doing business development, managing our government contracts, and producing bids/estimates for paint projects.
IS THERE A MILESTONE YOU’RE ESPECIALLY PROUD OF?
CC: We hit the $1 million mark in ALLPRO purchases four years ago with only one store location. We were proud to attain that goal and are continuing to grow our ALLPRO product line. Our biggest milestone is happening this year – we’re opening a second store location. We’re expanding for the first time and we’re thankful for the opportunity.
CONGRATS! TELL US MORE ABOUT THE NEW LOCATION.
CC: It’s located in Millbrook, Alabama. We chose this store location because it’s in the middle of two growing towns – Prattville and Millbrook. These fast-growing communities are side-by-side and located about 25 minutes north of Montgomery. I’ve been wanting to open a second store for about three years, but I’ve been waiting to find the right store manager. The new store will carry ALLPROsupplied staple brands Benjamin Moore and Richard’s Paint (which has been our main paint line for years), as well as Florida Paints, supplied outside the group.
WHEN DID JOHN LEE PAINT BECOME AN ALLPRO MEMBER?
CC: I wasn’t around at the time, but it was around 2004. My fatherin-law saw the benefit of joining a national buying group – with better pricing, access to quality products, and (most importantly) networking with fellow independent paint store owners. Building personal relationships with others in the paint industry is priceless. That continues today. We’ve made great friends and learned a lot just from those conversations at shows.
WHAT’S YOUR FAVORITE ALLPRO BRANDED PRODUCT?
CC: Our ALLPRO-branded caulk and roller covers are some of our go-to ALLPRO products.
HOW HAS YOUR MAIN PAINT SUPPLIER SUPPORTED YOUR BUSINESS OVER THE YEARS?
CC: Richard’s Paint has been one of our main paint suppliers since the mid-’80s. We've been one of their largest single-store dealers for many years. They have great products and good customer service. I'm thankful for the partnership and personal relationships we’ve developed with Richard's Paint over the years. In addition, we look forward to establishing a similar rewarding partnership with Benjamin Moore and having another quality paint brand to offer our customers.
TELL US ABOUT YOUR LIFE OUTSIDE OF WORK. WHAT DO YOU ENJOY DOING IN YOUR FREE TIME?
CC: My wife, Heather, and I have three kids that we love to spend time with. Our family enjoys the outdoors including sports, camping, fishing, and hunting. I’m also involved in Trail Life, a Christian boy scout program, with my son and we do a lot of hiking and camping. The girls play sports, and we spend time on the lake when we can.
WHAT MIGHT SURPRISE FELLOW ALLPRO MEMBERS ABOUT YOU?
CC: I played college baseball – third base. Alabama doesn’t have a professional team, so we’re fans of the Atlanta Braves.
Fast
What's your favorite paint color? Benjamin Moore, Seapearl OC-19
Most popular color sold in your store? Benjamin Moore, White Dove OC-17.
Best thing about living in Alabama? The outdoors.
Best business advice received? Always do the right thing — whether anyone's watching or not.
Baseball or football? Baseball.
Want to Build a Décor Business? Start with In-Home Color Consultancy!
How One Service Can Be the Gateway to Wallpaper, Window Treatments — and Entire Home Projects That Elevate Style, Function, and Personal Vision
In today’s competitive paint retail landscape, service sets you apart. While big-box stores may win on convenience, they often miss the crucial first step: helping the customer start. That’s where in-home color consulting shines. As Emily Trausch, Head of the Color Program at JC Licht, puts it, “The color consultation service is the gateway to the entire home décor conversation.” With over 3,600 color options from Benjamin Moore alone, it’s no wonder homeowners often feel overwhelmed.
At JC Licht, trained consultants guide clients through the decision-making process, curating cohesive palettes that reflect their personal style. “We help customers feel excited about their project instead of crippled by indecision,” says Trausch. That emotional connection is key to unlocking follow-up sales in wallpaper, window treatments, and more.
1. Member Success: Starting & Scaling a Color Consulting Program
HOW TO START
Identify a staff member who already shows natural interest and confidence in color conversations, and invest in training them up. There are several strong online courses that provide a solid foundation in color consulting, including:
• Psychological Color Expert™ by The Decorologist
• True Colour Expert™ by Maria Killam
• Master Color Consultant® by Staging Studio
• Color Training & Certification by Kate Smith at Sensational Color
Reach out to fellow members who’ve already built successful color services. Ask if your prospective consultant can shadow theirs for a day or two—many members are happy to share knowledge and support others on the same path. That collaborative spirit is what sets Allpro apart—we help each other grow.
TOOLS OF THE TRADE
Consultants are equipped with a tote-style master swatch library, poster putty for wall testing, and iPads for efficient scheduling and documentation. Clients receive large swatches and a personalized paint schedule after the visit – reinforcing the service’s value.
INSIDE THE HOME
Consultations begin with a room-by-room tour. Consultants consider sun exposure, finishes, and furnishings. On average, four to five rooms are covered per hour. JC Licht charges $250 for the first hour and provides a $100 store voucher to encourage purchases.
THE IDEAL CLIENT
“Look for cues like ‘whole house renovation’ or ‘I want one color throughout,’” Trausch says. Clients seeking a cohesive look or making big changes are prime candidates – not just for color but also wallpaper and window treatments.
2. Trends & Tactics:
Color as a Design Lever
TREND ALERT: COLOR 2026
As 2026 approaches, color trends are shifting toward layered neutrals, grounded organics, and personal accents that reflect mood and setting. Color consultants are vital in translating these trends into practical palettes for real homes.
TRAINING THAT BUILDS CONFIDENCE: FROM IN-STORE TO IN-HOME
JC Licht simplifies Benjamin Moore’s 3,500+ colors by categorizing them by undertone – warm vs. cool. All staff are trained to spot undertones, using custom fan decks organized by base tones. These tools help guide unsure customers and build confidence across departments.
CONSULTANTS CUSTOMIZE FOR PRECISION
Consultants personalize their swatch libraries – by color family or collection – based on their own visual logic. This flexibility supports efficiency during consultations and ensures a smooth, professional experience.
COLOR AS A DESIGN TOOL
With the right tools and training, color enhances architecture and mood. “Color can manipulate how we perceive a space,” says Trausch. Paint ceilings and walls the same color to elongate a room, or use bold wallpaper or drapery to energize small spaces. Consultants often uncover opportunities to add wallpaper or window treatments once the palette is set – making color an essential part of whole-home design.
3. Sales Strategy: Connect the Dots –and Capture the Whole Home
STEALING MARKET SHARE
A professional color consulting service gives your store an edge –especially over competitors that offer no personal guidance.
HOW TO MARKET
Start simple: in-store signage, brochures, website promotion. Use Google keywords like “in-home color consulting near me” to boost visibility. Most importantly, train your team to mention the service in every customer interaction.
4. Operations Q&A: What Store Owners Want to Know
Q: Where do you find great color consultants?
A: Look for interior design grads or candidates with an artistic background. Natural talent for color is hard to teach but critical.
Q: How do you secure the paint sale once color is selected?
A: JC Licht gives a $100 voucher toward paint with each consultation. “It’s a smart way to close the loop,” Trausch explains.
Q: Are your consultants employees or freelancers?
A: JC Licht uses a staff model with ongoing training, but both models (freelance and staff) are used across the industry. The key is ensuring consistency and quality regardless of structure.
Q: What are the biggest benefits of offering this service?
A: “It builds trust,” Trausch says. “Customers see that you care about their project and are invested in their outcome. That makes them loyal – not just to the paint, but to your store.”
Final Takeaway: Start with Color – Sell the Whole Vision
In-home color consulting is more than a service – it’s a strategy. It creates a starting point for overwhelmed homeowners, builds trust and loyalty, and opens the door to higher-margin categories like wallpaper and window treatments. By training staff or partnering with a skilled consultant, store owners can add real value and position themselves as true design destinations.
As Trausch sums it up: “We’re not just picking colors. We’re helping clients fall in love with their homes – and that’s where the magic (and sales) begin.”
Back to Contractors: Turning Consults into Competitive Advantage
Don’t forget your loyal pros – color consulting isn’t just a tool for homeowners, it’s a powerful competitive edge for contractors. JC Licht offers discounted consultations to contractors as a value-added bonus they can extend to clients. “Painters love it,” says Trausch. “It makes them look good, the job moves forward quicker, and the client is happy.”
More importantly, it helps contractors win bids. “Our competitors don’t offer this type of consultative service,” Trausch explains. “So when a contractor loyal to Benjamin Moore can bring this into the conversation, they instantly stand out. In a bid war, the painter who offers a personalized color consultation almost always gets the job.”
To protect that value, JC Licht has developed a strict filtering process for consult requests. “We vet every inquiry,” Trausch says. “We ask very specific questions about their project, including what paint their contractor is using. If we find out they’re not planning to use Benjamin Moore, we simply don’t offer the service.”
That transparency sets clear expectations from the start: the color consulting service is a benefit for JC Licht customers only. To reinforce this, JC Licht only shares the final color schedule with the contractor actually hired to do the work using Benjamin Moore paint – ensuring the consultation drives product sales and loyalty.
And when a customer mentions a contractor who uses a competitor’s product? “We pass that name on to our outside sales rep team,” says Trausch. “That gives us a lead to potentially convert a competitor’s painter into one of our own. It’s a win-win-win—for the retailer, the homeowner, and the contractor.”
Lead Generation: Where Consultations Begin
Finding the right clients for in-home color consultations starts with simply listening and observing – especially at the store level. At JC Licht, many of our best leads come directly from our staff, who are trained to spot the signs of color indecision. If a customer is hovering at the color wall, buying excessive sample pots, or returning multiple times still unsure, they’re a prime candidate. Key phrases like “open floor plan,” “same color throughout,” or “new build” are red flags that the homeowner is overwhelmed – and in need of expert help. Some of our strongest leads come from:
• STORE STAFF OBSERVATIONS – Team members who recognize customer hesitation or confusion at the color wall.
• REPEAT SAMPLE BUYERS – Customers who keep testing but never land on a final choice.
• PROJECT SCOPE – Clients painting an entire home or exterior often benefit most from a consultation.
• REFERRALS FROM FRIENDS & NEIGHBORS – A satisfied client becomes your best ambassador. Many of our consultations come from past clients who refer friends or call us back for future projects.
• NATURAL LIGHT CHALLENGES – Customers confused about how color changes throughout the day in different rooms.
SOCIAL MEDIA BUZZ
Local Facebook groups, neighborhood parent groups, and platforms like Nextdoor have become powerful engines for wordof-mouth marketing. “We can’t tell you how many clients say, ‘You did my neighbor’s house,’ or ‘I saw your name in my FB group,’” Trausch shares. These local networks are highly trusted, and happy clients are eager to recommend consultants who made a difference in their home.
LOYALTY LOOPS
One of the most consistent lead drivers? Repeat business. When the consultation is a success, clients often call us back for additional spaces or refer us to friends and family. A great color experience doesn’t just sell paint – it builds long-term relationships that fuel continued growth.
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Strong Connections, Stronger Stores
“Networking
isn’t about schmoozing, selling, or collecting business cards. It’s about connection. And connection – authentic, mutual, human connection – is one of the most valuable currencies in our personal and professional lives.”
– Jaime Mann, The Amaryllis Project
Independent paint retailers know the value of a strong handshake, a trusted supplier relationship, and a loyal customer. But when it comes to networking outside of day-to-day operations – say, meeting other ALLPRO members at the Fall Show or joining a regional business event – it can sometimes feel awkward, forced, or downright intimidating.
So how do you handle those human interactions? How can you put your best foot forward to develop authentic, mutually supportive connections – even if networking doesn’t come naturally?
We sat down with keynote speaker and psychology expert Jaime Mann, founder of The Amaryllis Project, a firm that specializes in coaching and leadership development. Her work centers on helping people and organizations thrive – and she believes one of the most powerful ways to do that is by learning how to build better connections.
Whether you own a single location or oversee multiple stores, here’s how to approach networking in a way that’s authentic, and impactful.
1. Shift your Mindset
The word “networking” often conjures up images of forced small talk, swapping business cards, or elevator pitches. But Mann encourages business owners to ditch the transactional mindset and approach networking as relationship-building.
“When we approach networking with a transactional lens (What can this person do for me?), we unintentionally reduce people to a list of potential benefits. But when we focus on curiosity, generosity, and shared interests, we create the conditions for connection that lasts,” Mann says.
What if networking didn’t feel like networking? Psychology expert Jaime Mann shares a more human approach – and why it matters for independent retailers.
At ALLPRO events, you’re strengthening supplier relationships, finding new vendor deals, sharing stories with fellow store owners, and learning from others facing similar challenges. Whether it’s a casual chat over coffee, a manufacturer dinner, or a late-night conversation at the hotel bar, these moments of connection often lead to long-term partnerships, trusted advice, and renewed energy for your business.
2. Prepare with Purpose
Before you attend a networking event – whether you’re headed to Ireland for the Fall Show or are attending a local small business mixer – Mann recommends taking a few minutes to clarify your goals. Ask yourself: What would a successful event look like for me? Who might I want to reconnect with? Is there someone I’d like to meet? Then, do your homework: “Look at the attendee list or LinkedIn profiles beforehand. Having context helps reduce social anxiety and sparks conversation starters,” she says.
When someone asks you what you do, it helps to have a simple, natural way to answer without sounding rehearsed. Mann suggests preparing a more conversational intro. “Try: ‘I run a family-owned paint store in [City], and we’ve been trying some new things with color consulting lately – it’s been fun to watch customers get inspired.’
Think of it as three parts:
Who you are: “I run a family-owned paint store in [City].”
What you do: “We help homeowners, contractors, and designers bring color and quality into their projects.”
What’s unique or new: “We recently increased our social media efforts and it’s exciting to see how people have responded and engaged with our store online.”
That’s it! No pitch, no pressure. Just enough for someone to get a sense of who you are and what you care about – and a natural opening for them to ask questions.
Pro tip: Practice this a few times so it feels conversational, not canned.
3. Be Curious
You don’t have to be a social butterfly to be good at networking. “You just have to be present and interested,” Mann says. She encourages asking open-ended questions like: What brought you to this event? What’s something people don’t understand about what you do? What’s a win you’ve had recently?
And when someone’s talking? Listen – like, really listen. According to Mann, people can feel the difference between polite nodding and genuine attention. “Nod, paraphrase, or ask follow-up questions to show you’re engaged. Nothing feels better than when we are given the gift of somebody’s full attention,” she adds.
If the conversation hits a natural end, don’t overthink your exit: It’s been great chatting – hopefully I’ll see you around.
4. Follow-Up
According to Mann, if you’ve had a good conversation with someone – whether a fellow retailer, vendor, or potential partner – follow up within a couple of days. It doesn’t need to be formal. A quick message like: Great talking to you at the ALLPRO Show –your tips on slow-moving stock really got me thinking. Would love to stay in touch or hop on a call sometime.
“Even if there’s no immediate opportunity, a warm follow-up plants the seed for future collaboration,” says Mann.
Pro tip: Find and follow your new contacts on LinkedIn so you can continue to build working relationships and share industry information.
5. Play the Long Game
“Effective networking isn’t about immediate gain – it’s about building a community over time,” Mann says. “The most impactful networks are rooted in trust, reciprocity, and consistency.”
Mann suggests forwarding an article you think they’d appreciate, commenting on their store’s social media post, offering help while they navigate a challenge, or simply checking in.
As Mann puts it, “Networking isn’t just a professional tool – it’s a human one.” And for independent retailers, that rings especially true. Your ability to create authentic relationships – with customers, employees, fellow retailers, and suppliers – is the backbone of your business.
ALLPRO members often say the greatest value of membership isn’t just the buying power – it’s the people. Lean into that. Because in this network, connection is what binds the community and sparks success.
The Dos and Don’ts of Networking DO:
• Set an intention. Decide in advance what you want out of the interaction – connection, learning, reconnection.
• Ask good questions. Be curious and engaged.
• Bring business cards. But only exchange cards with people you have meaningful conversations with.
• Follow up. Even a one-line email can make a big difference.
• Be yourself. Authenticity always wins.
DON’T:
• Over-sell. You’re here to connect, not pitch.
• Hover. If a conversation’s over, politely move on.
• Monologue. A conversation should be a two-way street.
• Ghost. If you say you’ll follow up – do it.
• Ignore introverts. Small group or one-on-one conversations can be gold.
Beyond the ALLPRO Show: Networking in Your Community
Networking doesn’t stop when the show ends – bring those skills home to build relationships that strengthen your store and your community.
1. Join your Chamber of Commerce or a local small business association for monthly mixers, workshops, and events.
2. Try a breakfast group like Business Network International (BNI) or Entrepreneurs’ Organization (EO) to build relationships and referrals.
3. Sharpen your skills with Toastmasters, Dale Carnegie’s Human Relations Principles course, or a class on public speaking or communications.
4. Attend local industry expos, home shows, and community festivals and consider hosting a booth to talk about paint and color trends and showcase your products.
5. Host events in your store like demo nights with key vendors, design nights for homeowners featuring a local designer, and contractor roundtables to share insights.
6. Build digital connections by joining LinkedIn industry groups or starting a local Facebook group for paint pros.
7. Sponsor local sports teams, home tours, or charity events and attend the games and events, connecting with parents and sponsors.
Jaime Mann is a construction business owner, keynote speaker, and psychology expert. She is also the founder of The Amaryllis Project, a coaching, facilitation, and advisory firm specializing in leadership development and positive transformations that
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ALLPRO HEADS ACROSS THE POND:
The Ireland Adventure
his fall, the ALLPRO family makes the trip across the pond to the Emerald Isle: the lush and storied land of Ireland where we’ll have the chance to forge new memories and connections amidst remarkable vistas and rich history. We’ll save you a pint!
Our offices and lines have been abuzz as we eagerly anticipate welcoming our members and suppliers to the city of Dublin for our Fall Show. As always, we aim to provide you with ample opportunity to build your business and engage with your peers, while hopefully leaving a little time for fun. The renowned Clayton Hotel Burlington Road (central Dublin’s largest) will serve as our home base for the duration of the show. Conveniently located near the shopping district, it’s equipped with three bars, a fitness center, and well-appointed rooms featuring contemporary furnishings and comfort-forward amenities. Recently renovated, the hotel also boasts a dedicated business floor where we’ll have the space to congregate and make the most of our time all under one roof.
We know that given the intriguing location and distance traveled, many will be extending their stay beyond the dates outlined in our itinerary. Surrounded by mountain views and centered upon a
beautiful river, the city of Dublin itself has enough for you to stick around for: old historic buildings with stories to tell, vibrant art, and a buzzy social atmosphere. Beyond our sanctioned tours, you’ll want to step out and explore the hip cafes, traditional pubs, and five-star dining that line the streets. Contrary to stereotypes, which would have you expecting bland potatoes at every meal, Ireland’s culinary scene produces rave reviews, thanks in part to its commitment to local ingredients and production. Sustainable tourism initiatives like Origin Green’s certifications have helped keep this commitment alive, as well as their thriving cattle, fishing, and farming industries.
One of the things that makes Ireland such a pleasant place to visit is the Irish themselves: they are wonderful hosts (Dublin has been named Europe’s friendliest city by TripAdvisor twice now!). Most are genuinely proud of what their country has to offer and will happily point you in the direction of their favorite sights or fill you in on a spot of history you might have missed. The best place to meet and talk to locals is in their natural habitat: the pub. The best ones will have live music – the kind where everyone is singing along. In Dublin, some pubs are so old you’ll find traces and tributes to the literary giants that once roamed there, from Oscar Wilde to James Joyce.
MORE OF DUBLIN’S FINEST
TRINITY COLLEGE: Nestled in downtown Dublin, you’ll want to ensure you visit the Long Room in the university library for a view of the most impressive bookcase you’ve ever seen! And who doesn’t love that old book smell?
JEANIE JOHNSTON TALL SHIP: Explore the fullscale replica of the emigrant ship used to transport thousands of Irish people to North America during the Great Famine.
THE TEMPLE BAR: That iconic red façade cannot be missed. Proudly family owned and located in the heart of Dublin’s downtown center.
NATIONAL BOTANIC GARDENS: Featuring a Victorian palm house, stunning gardens, and an arboretum, this special stop is a feast for the eyes.
GUIDED TOURS
We have partnered with Odyssey International to facilitate tours of Ireland’s most popular destinations on Saturday – excursions that will allow our members to network and create memories outside of our usual tradeshow environment while soaking up Ireland’s unique beauty, history, and culture.
COAST & CASTLE: This tour begins with a visit to Malahide Castle, which was built around 1170 for the Talbot family where they resided for 800 years. So long as the weather remains pleasant, the group will take a stroll along the clifftops to the village of Howth, a major fishing center, where we’ll conclude with lunch.
DISCOVER BELFAST: Travel to Northern Ireland to Belfast, a city that began as a humble village in the 17th century but now stands as a buzzing metropolis home to half a million people. Learn about the instrumental role Belfast played in the industrial revolution, visit the iconic Titanic museum where the storied ship last harbored, and enjoy a pub lunch. Guests joining this tour will be required to apply for an ETA (Electronic Travel Authorization) from the U.K. government in order to attend.
A “DROP” OF HISTORY: The Rise of a Nation & the Downfall of its Liquid Gold: Calling all history buffs and whiskey lovers! This tour will start in the iconic General Post Office, where the 1916 Easter Rising took place, an important first step in Ireland’s journey to independence from Britain. After an experiential look into the conflict through the eyes of bystanders, the group will visit one of Dublin’s famous distilleries for a whiskey tasting followed by a hearty pub lunch.
LAKES & GARDENS ESCAPE (WICKLOW): Known as the Garden of Ireland, tour-goers will take in the Emerald Isle’s lush scenery. Explore the picturesque monastic site, founded by St. Kevin in the 6th century, followed by a visit to the stunning Powerscourt Gardens, overlooking the Sugar Loaf Mountain, where we’ll have time for lunch and shopping.
SAINTS & SINNERS: A little bit of something for everyone: this tour will take us to one of Dublin’s oldest cathedrals (St. Patrick’s or Christ Church), and then we'll explore the Guinness Storehouse, which provides an exciting look into Ireland’s most well-known brands and a delicious pint at the top.
ECHOES OF IRELAND — STORIES, SIGHTS, & SINGERS: Situated in the heart of Dublin, this tour will commence at EPIC: The Irish Emigration Museum, then move to a panoramic city tour where we’ll see iconic landmarks and soak in Dublin’s culture, from its rich past to its vibrant present. After a delicious lunch, we’ll enjoy a uniquely Irish twist to a classic pub outing, where we’ll experience a musical workshop featuring traditional instruments and folk rhythms.
COVE & CO. (CELBRIDGE)
Maynooth Rd, Celbridge, Co. Kildare
COVE & CO. (WATERFORD)
Unit 3, Kindsmeadow Retail Park, Inner Ring Road, Waterford, Co. Waterford
COVE & CO. (MULLINGAR)
25 Lough Sheever Park, Co. Westmeath
COVE & CO. (DUNDALK)
22B North Link Retail Park, Co. Louth
MRCB X COVE & CO. (BELFAST)
12, 13 Cornmarket, Usher's Quay, Dublin 8, Dublin
COVE & CO. (SWORDS)
84 Main Street, Dublin
COVE & CO. (NEWBRIDGE)
Ballmany Shopping Centre, Kildare
PAT MCDONNELL PAINTS (RATHFARNHAM)
Unit 4, Old Nutgrove Retail Park, Rathfarnham, Dublin 14, Co. Dublin
PAT MCDONNELL PAINTS (BACHELORS QUAY)
Bachelors Quay, Co. Cork
PAT MCDONNELL PAINTS (CENTER PARK ROAD)
Centrepoint, Centre Park Road, Co. Cork
PAT MCDONNELL PAINTS (BLANCHARDSTOWN)
Unit 9b, Westend Shopping Park, Blanchardstown, Dublin 15, Co. Dublin
PAT MCDONNELL PAINTS (BACHELORS QUAY)
Units B & C, Commons Road, Blackpool, Co. Cork
PAT MCDONNELL PAINTS (GALWAY)
Unit 52, Briar Hill Business Park, Ballybritt, Galway
PAT MCDONNELL PAINTS (ATHLONE)
Monksland Business Park, Athlone, Co. Westmeath
PAT MCDONNELL PAINTS (KILKENNY)
Ormonde Retail Park, Dublin Road, Co. Kilkenny
PAT MCDONNELL PAINTS (LIMERICK) Raheen Roundabout, Raheen, Co. Limerick
PAT MCDONNELL PAINTS (TRALEE)
Manor Retail and Leisure Park, Tralee, Co. Kerry
Malahide Castle
SPOTS & SIGHTS
If you’re sticking around the land of saints and sinners beyond the Fall Show’s itinerary, here are a few
Ireland stands apart from its European neighbors in our Western imaginations – its culture, full of paradoxes, is difficult to define with adjectives alone. Its landscapes feature both rugged, staggering coastlines and rolling pastoral scenes. Its people, ever the dynamic conversationalists (provided you can keep up!), are known for their wicked sense of humor, while also having a flock of forlorn romantic poets among their midst (Ireland is home to four Nobel laureates and five Booker Prize winners – an impressive feat for a nation of just 5 million). Made up of both quaint country towns and metropolises, there’s only one way to comprehend its tremendous range: to explore it yourself.
An often-overlooked marvel of the island, Cork is Ireland’s second largest city. Visit in the fall to experience the Jazz Music Festival, where everything is alive and buzzy. Stay at the River Lee hotel for a delicious continental breakfast and incredible aesthetics.
If you’re looking to nestle into the lap of luxury for a few days and experience a traditional Irish castle with all the amenities of modern life – look no further. The grounds themselves are breathtaking – stop into their School of Falconry for some close encounters with birds of prey, treat yourself to award-winning treatments at their spa, or spend an afternoon having high tea.
Constructed over 600 years ago, this famed attraction features the Blarney Stone: the legendary Stone of Eloquence, which sits at the top of the tower. Visitors come from far and wide to kiss it, which apparently bestows the kisser with the “gift of the gab.”
rugged coastline. Continue just a few miles more to see The Burren and its breathtaking limestone plateaus.
to walk the Medieval Mile and soak in even more history.
CHOOSE QUALITY THAT LASTS
WEATHER REPORT:
You’ll enjoy a temperate and mild maritime climate – it’s often overcast, and rain is usually never more than a day or two away (“the good kind,” anyway, as the Irish call it).
C URRENCY : In Dublin and all of southern Ireland, the currency used is the Euro, while transactions in Northern Ireland require pounds, as they are part of the U.K.
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Networking with
Get to know dog dad, self-appointed jack-of-all-trades, and NextGen retail member Maverick Spoke
1. He was raised on project sites
“My first job was working for my parents’ construction company,” Spoke says. “I got to watch and learn about the trades from them and the subcontractors they used.” That early exposure laid the foundation for a career that blends practical know-how with a passion for service and growth.
After gaining experience in sales, Spoke joined West Side Decorating Center in January 2020 – just a few months after the current owner took over. “He asked me to come and help run the store together,” Spoke explains. “With my background, it was a great fit.”
2. He’s a jack-of-all-trades with a vision for the future
As General Manager, Spoke’s role is anything but static. “A typical day starts in my office looking at what needs to be done that week,” he says. From there, he’s on the floor assisting staff and customers, meeting with reps, solving problems, exploring new product lines, and managing the books.
His leadership and creativity have already paid off. “My proudest moment has been expanding our store and adding new vendors. I was given full control over the changes, and it makes me happy hearing customers compliment how everything turned out.”
Looking ahead, he has two major goals: to relocate West Side to a larger space and eventually open a second store.
3. He builds community – inside and outside the store
“Our store is always trying to become better,” Spoke says. “We’re constantly looking for ways
When Maverick Spoke joined West Side Decorating Center, he brought with him a background in the trades, strong sales experience, and a desire to help a local business grow. Today, as General Manager of the Michigan-based store, Spoke wears many hats – guiding staff, expanding vendor offerings, and helping connect customers with great design solutions.
Here are five other things you might not know about this motivated retail leader from Saginaw, Michigan:
to improve ourselves so we can provide the best products and services to our community.”
That commitment extends beyond the sales floor. The store sponsors a local little league team, takes their contractors to local sporting events, and provides donations and expertise to organizations like the children’s museum, YMCA, and local women’s shelters.
4. He finds strength in ALLPRO and the NextGen network
Spoke joined NextGen at his first ALLPRO show and immediately recognized the value. “It really helped make me feel welcome,” he says. “I’ve made connections with other members I can call on if I have questions or need to bounce ideas off of. It’s great to be able to share experiences – it makes everything I’ve done professionally feel even more worth it.”
He also credits his broader ALLPRO network for helping him grow as a leader and salesperson. “I love meeting new people and making connections,” Spoke says. “So many people I’ve met through ALLPRO have been willing to help and recommend things I might not have thought of.”
5. He stays grounded
When he’s not working, Spoke enjoys spending time with his dog, Sophia. “She’s the best thing in my life and no matter what, makes my day better.”
He’s also an avid gamer, often spending free time online with his brothers and friends back home in Wisconsin. A lifelong music lover, Spoke’s playlists are as versatile as his professional skills – spanning everything from country and pop to punk rock and hard rock, depending on his mood.
Fun facts Fun facts
What’s your favorite paint color? Benjamin Moore, Forest Green 2047-10 or Benjamin Moore, Black Forest Green HC-187
What’s the best piece of advice you’ve ever been given?
“It will still be there tomorrow.” I tend to spread myself thin, so that advice helps me slow down.
What might other NextGen members be surprised to learn about you? I played violin for 14 years, which led to some amazing experiences. I also love to travel and want to see all parts of the world before I’m no longer able.
Where would we find you on a day off? Hanging out with his dog, Sophia.
Deck, Siding & Ceiling: Pecan
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To order, visit www.allprocorp.com. For product details, visit www.mirka.com/en-us or call your Mirka representative. Connect your Bluetooth®
