Online Proctoring Service Types of Online Proctoring Service Broadly remote proctoring has 3 categories which are as followsLive online proctoring- when the candidates taking the test on an online platform are monitored by a live proctor throughout the duration. These proctors have the right to disable the test is they find the taker indulging in some suspicious activity. The more the number of screens that a person has to monitor the less the number of exams he/she can proctor. Recorded proctoring- as the name suggests, this form of proctoring saves the data [images & logs] for the proctor to review at later periods. This system can conduct many exams simultaneously unlike live proctoring which has a limit. Automated advanced proctoring- the role of the proctor is limited, who does not need to invigilate the entire exam sitting in front of the screen rather the work is passed on to the soft wares, that keep a check on the activities. The automated system alerts in case of a fraud and the proctor can subsequently recheck the event and decide accordingly. Features of Online Proctoring Solutions Advancement in technology have spurred secure assessment delivery, let’s look at the features which make them more sophisticated in their delivery.
Pre-authentication- This is even before the test begins, the person needs to authenticate that he is the one who was scheduled for the assessment by using –OTP, Aadhaar/ Biometric, IP. For registration to be successful the candidate needs to pass the ID authentication procedure which
involves reading the finger prints that matches the biometrics with the scan submitted in the initial registration, a facial recognition by taking the candidate’s picture and an ID proof. This completes the procedure, assuring that the person who registered is the one taking the exam. Browsing tolerance- Once enabled this feature detects and ends the test for the test takers who browse away from the test window and open some additional tabs. Remotely authorise and control- Validate the proctor to pause and end the test. Copy paste is disabled to prevent leakage of content. Behavioural alerts- If the candidate is seen indulging in some suspicious activity, then alerts in the form of red flags are raised. Report generation- This has 2 parts; one for the candidate and the other for the proctor. The candidate’s report contains an overall summary of his/her performance with the percentile & percentage as well as a sectional summary with the percentiles and incorrect/correct attempts. The proctor’s report of the candidates is 2 fold: online & offline. The online version has some more sections added to those in the candidate's report which are- difficulty level analyses on the basis of assessment and skills. There is also a section of the detailed question-wise analysis. The recording of the live video is also present in this section. The offline version is just the downloaded version of the online report. Here instead of the video the images of the person are captured. With cost comes quality, the more the person invests in a product the better are the features offered. Similarly, a recorded video of the entire process is a luxury item which comes at an expense, this feature provides the proctor with a recorded video of all the activities from the beginning till the test ends with red flags wherever the candidate seemed to deviate from the screen. Now that we have a clear picture of the various feature and the jargons don’t pose much of a problem, let us understand how an online platform works in an examination.