Cartilha de Seguranรงa UFPE
Data International cataloging: 1. Santos, Gildo José dos Santos. Security: UFPE / Gildo José dos Santos, Recife: GJ dos Santos, 2012 - (Safety Booklet) One. Public Safety - Performance.
Index for systematic catalog: One. Public Safety - UFPE: Performance: Social Problems.
Summary 1. PRESENTATION 04 2. PERFOMANCE SECURITY AGENT DEFENSE AND ASSET 08 3. WHO TAKES CARE OF SAFETY ON CAMPUS 15 4.
IT COS WHEN DIVEN AND SITUATIONS REQUIRING YOUR ACTION
17
5. USEFUL SAFETY RECOMMENDATIONS 6. USEFUL NUMBERS AND EMERGENCY
18 32
PRESENTATION
To the College Community
The Superintendent of Institutional Security, linked directly to the Rector, following the guidelines of the Institutional Security, is pleased to offer the university community Primer Security, with useful information and recommendations for safety. Promoting safety is a shared responsibility. However, it is essential the sum of efforts to more effective results. And, therefore, we rely on the peer community to continue the campaign to promote permanent security on campus, and everyone is involved both as beneficiaries and as agents.
Recife, August 2013 Gildo JosĂŠ dos Santos
Safety Primer
It is important that you assimilate the recommendations made!
Do not be passive about security! Collaborate with people who work to ensure your safety! Memorize, adopt the recommendations and, where possible, transfer them to your colleagues!
PERFORMANCE SECURITY COMPANY AGENT
I The Performance Agent Security and Defence Asset
It is vital that the Agent becomes aware that he is the postcard UFPE. It is for the agent to care for the image it represents.
II
Quality
Today has been common to hear quality. Much is made of life, quality of service, quality relationships ... But what is this? Perhaps the better question is not "what?", But how to do this? The quality in service provision must always be the best. Become aware of the need to, inserted in the academic world, the pedagogical praxis is fundamental. We know that health care makes a difference, because the human being feels good when it is treated well, whatever the situation. We still need to understand the instrument that we use is communication, completeness considering having it be relevant and updated.
III
Commitment
Any plan is suceptivo to failure, but when there is involvement of the majority, success is inevitable. However, it is important that all Security Agent integrates those already assumed by the final Institutional Security Policy-PSI. As a principle, we infer that: For UFPE, the human being in its entirety has a value overlapping objects, no emergency situation or outcome may justify the lack of security; The UFPE is responsible for providing appropriate means and resources so that all activities are carried out safely; It UFPE and each of us ensure that we are made every effort to preserve the safety of persons; Superintendent who is responsible for safety at Campi, operating activities, the director of security management. Security Agents should act preventively, as help and support to the director; Each agent has a responsibility to ensure their safety and that of their peers; We all have a duty to identify unsafe tasks and with persistence and determination to get your solution in accordance to the upper levels.
IV Self-esteem The mass personality is reflected by the transmitted image. A smile determines our self-confidence, emotional stability, character and flair that makes for pleasurable. Your image is the picture of class.
V Posture It is not enough to have Security Agent training course, training, upgrade. It is your attitude that determines the degree of commitment to their activity. The posture of watchful transcends its image, where there is opportunity if the Security Agent is ready or not for their mission. The Security Agent can not give the impression of being tired, upset, depressed or moody. He must be willing to exercise its mission promoting satisfaction and confidence.
VI Knowledge and Skill Security can not be seen as an activity arrogant, rude or even discriminating. We must seek knowledge and develop skills that result in convincing attitudes, knowing that this is happening by way of will. It's practice, practice with vocational potential seriousness and attention, to achieve such a development process that is apparent weaknesses disappear and have a level of trusted security, limiting course, the chances of success of evildoers. We understand that the principles of security do not change, but the way to do them is influenced by social dynamics. And follow the progress adapting to new realities task is unquestioned in everyday Agent Security. Being prepared should be the concern of everyone, especially the Security Agent, first in themselves, realizing that more and more is required of us.
VII Importance in Service The Security Agent and the police work ostensibly uniform both within the Department and in the Campus under the guidance and responsibility of the Superintendent of Institutional Security, making protection of heritage values. We can not ignore the strength of the legal instrument establishing the competence of the Security Agent as a parameter in activity not only equity, but also of lives, awareness of these values leads to the Security Agent daily challenge and must be tackled with determination to provide a work with excellence with education, respect, using creativity, dedication to relate to the public. If someone dealing with disrespectful attitudes, we must never retaliate. The quality of care includes mutual respect, inspires our respect respect for others. In the approach, we need a lot of skill, because failure is linked to the process approach discriminative, causing embarrassment. The person feels slighted, decreased wound has the honor, privacy invaded, so we can not miss. An error in the approach is the bottom. In the approach we apply methods and techniques appropriate to each situation, as each person is different from one another. Understanding that it's not like cake recipe, already known result. For each action, an initiative, a concern, a way to act is a result. Do not lose sight of its condition Security Agent, responsible for the smooth running of the service you performed.
WHO TAKES CARE OF SAFETY ON CAMPUS
The body responsible for promoting personal safety and property of UFPE is the Superintendent of Institutional Security, linked directly to the Rector. The Superintendent of Institutional Security is a strategic unit linked directly to the Rector (Article 4 of the Ordinance Ruling No. 10/2011), in order to exercise planning, execution and evaluation of projects and activities related to institutional security, Federal University of Pernambuco, through specialized units. Performs security activities of the physical facilities of the University, coordinating and promoting the work of cooperation with security agencies in the state. In the specific context of routine administrative activities focuses ordinances and stationary external and internal areas of all buildings and places; realizes control of personnel movement, control the opening and closing spaces, controlling the handling and transportation of goods performs motorized and foot patrols. Also, run the police service and crime prevention as performed in any urban community, covering areas outside the buildings and parking lots. Performs the patrolling on foot and motorized, supervises and controls the parking areas and places where the flow of vehicles can be a problem for the security of transit, protects and assists the public areas of the circulating Campus and forwards those to the competent authorities caught in wrongdoing.
CENTRAL OPERATIONS AND SAFETY
COS: 21268061/8062
IN SITUATIONS REQUIRING ACTION
In case of offenses of any kind, such as thefts, burglaries, robberies, assaults, riots, car thefts, equipment and goods themselves UFPE, and private belongings. Turn immediately COS - Central Operational Security will inform the Superintendent of Institutional Security, whenever necessary. It is important to register for an occurrence in COS for evaluation, control, statistical and legal guarantee; In traffic accidents occurring within the Campus; To provide security in events such as seminars, symposia, congresses, in the night hours or weekends, daytime or events in large and medium-sized businesses. To provide specific security for valuables displayed in exhibitions, shows, etc. . To prevent fires, information, inspections, replacement and maintenance of equipment, etc.. In case of fire, the fire department should be fired directly. Phone 193; To provide relief and removal of people in accidents; To promote safety campaigns.
RECOMMENDATIONS USEFUL SAFETY GUIDANCE FOR COMMUNITY UNIVERSITY.
The UFPE has a large area of 1,536,450 m2, which circulate daily about 30,000 people and 10,000 cars daily. It is a city its size and as such, presents the same problems exist in any urban community. It has strategic locations and design, very prone to leaks. There are many entries, empty spaces and poor lighting in some spots. The attacker still has some oversights: gates and doors open, cars with keys in the ignition, open windows and belongings in sight. Any carelessness facilitates the action of criminals. If seriously followed the instructions in this document, and there is awareness of individual responsibilities, the trend is a decrease in crime and a quieter atmosphere for everyone.
PERSONAL SAFETY Lock doors and gates of his department, buildings and rooms; well Lock the doors when leaving your desktop; Always lock windows and doors giving direct access to outside areas; Leave copy of keys only people with absolute confidence. Do not hide keys near the door, under rugs, potted plants, etc..; Keep car keys and house on separate keychains; Identify visitors through the window before opening the door; Require credentials of contractors, laborers, janitors, walkways, etc.. Before receiving them. If necessary to obtain information from companies; If a stranger ask to use your phone, do not give in, recommend that you use public telephones (hoods).
PREVENTION BURGLARY / THEFT ON CAMPUS Lock doors and windows before going to bed; When leaving, lock all doors and windows of your room, even if for a few minutes; Do not leave anything of value in sight, put in drawers and cabinets with locks; Require staff and housekeeping services, identification and access authorization; Avoid leaving valuables in shared houses or rooms. Use safe places for valuables; Learn model, brand, and the specification of their valuables. There is no legal guarantee to reclaim objects without specification; When traveling on vacation, or holiday recesses, hide your valuables well; Avoid leaving written notices on your door that is absent; If you notice any irregularities, immediately engage the COS - Central Operational Security. CARE AT HOME Give the impression that there is always someone at home. Most robberies occur in the absence of people; Do not keep money at home, but if you need to hide it very well. Leave your phone off when you are away; When absent, do not leave messages on the phone, and extension with your name; When you advertise something for sale, avoid providing your address; Lock the garage doors as well; When leaving home for long periods; cancel all correspondence. Ask a neighbor to take a look at your home for you to report any suspicious attitude;
Set the TIMER TV and radio, if you have the system to switch on at night. Make a double check to make sure that all windows and doors were locked.
IF YOU ARE A WOMAN ALONE AND MORA wary and report to the police the occurrence of repeated phone calls, where callers are dumb or express "mistake"; Only allow access for service providers if someone else is present, and if authorized; Do not bring strangers to your home; Avoid exchanging clothes with open windows. IN CASE OF BURGLARY Do not enter your place of work / study if you find a broken window or door open. The criminal may still be on the premises. Go straight to the phone and call security. If you see someone coming out of an environment work / study did not try to stop him. Avoid any confrontation (face to face). If you go and find evidence of tampering, do not touch anything. Leave everything as it is for the police investigation.
STOLEN CAR Vehicle left in unsecured areas or streets without much movement is an invitation for theft and vandalism. To reduce the risk of these crimes: Never leave windows open and keys in the ignition; Do not leave valuables in the car, but if you must, hide well or put in the trunk; Install locks or alarm system for cars. WHILE DRIVING YOUR CAR In desert places, keep doors and windows closed; If you sense danger or threat to their safety, activate the horn and proceed; Keep a phone card in your car, for emergency calls; Realizing you are being followed, stay in your car with everything closed, until you can identify the occupants of the other car. If you do not identify them, activate the horn to get the attention of passersby. If your car breaks down far from a workshop or a residential area where it can not get help, leave it locked. If someone stops to help, do not open the door or window, ask for help in the 1st workshop, police station or gasoline; If you see someone with a broken car, do not stop to help, go to a phone and ask for assistance. Never give rides to strangers!
WHEN PARKING If you want to return to campus, before you park, look for a job instead illuminated. Be aware of the presence of flanelinhas before leaving or returning to the car;
Always take the ignition key when leaving the car, even if briefly, in turn, is now with her hand when you pick up your car in the parking lot. Do not delay seeking it in their pockets or bags; Make sure the doors locked; Use the car alarm, or any security lock. WALK THE WALK In UFPE, approximately 99% of victims are alone at the time of the incident; In jogging, walk always accompanied (a), two is good, but three is better; Stay vigilant people that surround you and the approaching; When having to leave, plan your route in advance and know the phone numbers for emergencies. Avoid walking on dark streets or deserted; Avoid using objects of value; Keep only a small amount of money in your purse, backpack or fanny pack; Let documents and valuables out of sight. WHEN YOU HAVE TO WALK ALONE (A) Choose busiest roads (of people and cars); Always Walk carefully, with firm steps and to the right destination; Walk always in the middle of the sidewalk. Away from roads to buildings, offices and cars stopped; Walk straight across the road from the opposite direction to cars; If a stranger attempting a conversation, use your intuition before stopping the conversation; Before taking a taxi, try to write down the plate;
Before exiting a car or taxi ask the driver to wait until you get insurance before you depart. WORKPLACE Examine carefully the conditions of safety equipment and computers; Keep your equipment safely, leaving them in locked rooms and cabinets; Lock your workplace when not using their dependencies; Make sure that your cabinets and drawers have locks; Lock the windows that have access to outside areas; Before leaving the building, when it hits the door, make sure that it was actually closed; Never leave doors that lock to beat, only to back, even for passage of authorized persons; Communicate the existence of locks / latches defective; Restrict the number of people using their keys and do not let key "giving soup"; Immediately report the loss or theft of keys to the COS and arrange the replacement of locks; Keep all equipment with University identification code sheet; Do not bring unnecessary for office and laboratories, personal items; Do not ride with your wallet in open areas. STOLEN BIKE / MOTORCYCLE Protect your bike / motorcycle theft requires much more than using the conventional lock fixing. The thieves used bolt cutters to cut metal in seconds; To discourage theft of bicycle: Buy a good lock for your bike / motorcycle; Secure your bike in solid materials enough to withstand pliers and make sure not to allow the thief to remove bicycle / bike over, leaving the lock
intact. USING ELEVATORS Avoid getting alone in the elevator occupied by a stranger; If you are waiting for the elevator alone with a tin, stay away from the elevator door to avoid being pulled (a) inside; If you are already in and entering a stranger, stay close to the control panel or the emergency call button; If someone makes you feel any threat, let the elevator upstairs neighbor; If you are approached, quickly activate the emergency button; IF YOU FEEL A POTENTIAL THREAT Be aware of everything around you; Think first, then act; Seek join people around; Cross the street and accelerate the pace; Go to a public place brighter and throw the police immediately. If you notice that will be attacked and note if there are people who can help you (a) do anything for attention and run toward them; If you notice someone threatened, call the police immediately. IN COMPARISON WITH A CRIMINAL Nothing is more valuable than your personal safety; The risk can be reduced if you cooperate, hang, and deliver what the criminal wants; Never react; yell "help" makes people around retreat; Yelling "fire" arouses the interest of the people, causing them to leave the house to see where the fire is.
Shouting someone's name: "John" is the best option, the villain will find it very unusual and be afraid of having more people on site (who is John, a man, a policeman, a ferocious dog?). The chances are great he quit. INCIDENT REPORTING When reporting crimes or suspicious actions, watch out for the data: Crimes always multiply. But if you communicate a crime or something suspicious, certainly, can prevent the next crime; Operate security immediately when you see or hear anything suspicious or unusual. Safety always answer all notifications. You can choose to identify themselves or remain anonymous; Use the following recommendations to record occurrences. Your notification may prevent a crime against a friend, a neighbor or yourself. SIGNS OF CRIMES A scream or call for help; A strange car prowling; A broken window; See a stranger: Entering the workplace or in the home of his neighbor, entering the office or lab without appearing to be working, be prowling the parking lot, or near your home, or on the desktop; carrying two bicycles; trying to open a window with crowbar; Having the crime occurred, call the police and provide details of the incident: Describe the suspect to police: appearance, clothing, height, weight, color and other data notorious. Provide the location of the incident; If the suspect was a bike or car describe the vehicle, license plate, and the direction they took to escape.
DATA DESCRIPTION OF SUSPECTS Gender, race, age, height, weight, hair, hat, teeth, shirt, coat, color of eyes, glasses, ties, footwear, physique, pronunciation, diction failures, some strange accent, tattoo, mustache, beard, burns, scars, moles, physical defects, or normal walking lame, chains, bracelets, earrings. Types of weapons he was using: revolver, pistol, knife, knife, etc. DESCRIBING VEHICLES Brand, year, card, color, model, unlike some detail, scratches, paint situation. RAPE Rape is a serious type of crime of violence in which the perpetrator, by threat / intimidation or physical force, compels the victim to perform sexual contacts.
IMPORTANT!
Attention must be doubled because the rape is not always committed by strangers. It is very common for someone to just enjoy the familiarity with the victim to force her to unwanted sexual intercourse.
IF YOU ARE UNDER THREAT OF RAPE Your goal is to get away from the attack! His best weapon is his ability. To defend themselves, consider their abilities and limitations. The most important thing is to do something that you are safe effectiveness. If you can control the fear and panic, TRY: Communicate with the subject: talk, gesture, or do anything. Demonstrate is dominated. He may not need to prove their strength; Simulation - Let the attacker think you're completely under the dominion of him, and gain time to think of something and avoid attack; Crying - Crying may work if you are sure that you will be heard and rescued. Otherwise, remember that may cause a reaction. He may be frightened, but also can react violently in an attempt to make her shut up; Push - fight - only with absolute certainty that it will lead to better, not that the attacker port arms and he alone! Like any kind of reaction, can backfire. Instead of neutralizing the attack may lead the charge against you; Run - this can be done if you are sure that it will escape. Otherwise, he will do everything to try to stop it; Weapons - you probably carries in her backpack anything that serves as a weapon: a comb, a key, a knife or even a stylus. Bearing in mind these thing in the event of an attack. But know that this can be used against you. In fact, your best weapon is your ability to think objectively and fast; Now, if you are being attacked, use then any method of defense. Do anything to save your life! Yell, fight, push, use anything that can be used as a weapon, a stone, a stick.
SE fly fell victim to RAPE ďƒź Notify security - is very important that a rape is reported. You can register in writing or not, the choice is yours. But should not fail to notice, however embarrassing it may be. Any and all information you provide will be kept in absolute secrecy. The rapist is a potential danger to the community. And your description is critical to capture and arrest. Security University is trained to handle these situations and will provide immediately all the support they need. ďƒź All documentation and evidence will be preserved in case of criminal prosecution. It is kept strictly confidential.
CONCEPTS • Theft - is a figure of crime under Articles 155 of the Brazilian Penal Code, and Article 203 of the Portuguese Penal Code, which consists of subtracting something alien mobile themselves or others with final order. In theft no violence or serious threat, which differs from robbery to be practiced by serious threat or violence to a person. • Qualified Theft - The crime of theft when committed with destruction or breaking obstacle with abuse of confidence or by fraud, climbing or dexterity with the use of false key or by competition of two or more people. In such cases, the agent reveals character corrupted and greater fearfully, facts that provide the increased penalty. • Robbery - is the act of removing movable alien to themselves or others, serious threat or violence upon the person (or not), or after having it, by any means, reduced to the impossibility of resistance. In Brazil, the penalties for this crime is imprisonment from four to ten years and fine (art. 157, caput, of the Criminal Code). • Accident - an event is unexpected and often undesirable to cause personal injury, material (damage to property), and financial damage that occurs unintentionally. • Incident - unplanned event that has the potential to lead to an accident. Event giving rise to an accident or had potential to lead to an accident.
RAPE Rape is a serious type of crime of violence in which the perpetrator, by threat / intimidation or physical force, compels the victim to perform sexual contacts.
USEFUL PHONE NUMBERS AND EMERGENCY
190 MILITARY POLICE SAMU 192 RESCUE FIREMAN 193 POLICE ROAD 33036600 FEDERAL POLICE 34254000 CELPE 0800 810196 COS - Central Operational Security 81 - 21268061/21268062
SSI - Superintendent of Institutional Security 81-21268013