Albatross Cars

ALBATROSS CARS

01332

345-345 Transporting Derby Since 1966

tel: 01332 345345 www.albatrosscars.co.uk 14a Midland Road, Derby DE1 2SN

Transporting Derby since 1966 24hrs / 365 days service Cars available instantly all over Derby and surrounding areas Same competitive rates all year round (including Xmas and New Year) Latest call handling systems, GPS in-car technologies and accounts management software Text-back and ring-back notifications free on all fares Prompt, professional, reliable and consistent service Largest fleet in Derby Exclusive queue jumping phone number for account customers only 30 day credit accounts available (no deposit needed)

web: www.albatrosscars.co.uk

tel: 01332 345345

Our Company Albatross Cars have been providing Derby with a professional and reliable private hire service for nearly 50 years.

As well as serving the general public, we have developed a business-to-business department that specifically caters for our commercial clients and operates solely with the needs of our account customers in mind.

Through the use of the latest in-car technologies and IT solutions we have vehicles ready and waiting all over Derby and the surrounding areas to provide cars promptly when needed.

ISO 9001 Accreditation We have successfully achieved ISO 9001 certification which is an internationally recognised award by an independent organisation for quality management in business. The ISO 9001 award recognises Albatross Cars’ commitment to exceptional quality of service. With only 8% of UK businesses holding this certificate, you can be assured that Albatross Cars are at the forefront of quality service and customer care.

ISO 14001 Accreditation At our first attempt we also secured ISO 14001 certification which is another internationally recognised award that recognises and upholds our successful implementation of an effective Environmental Management System. Due to the nature of the industry we work in and the amount of vehicles we operate, we felt this was a vital tool for us in attempting to minimise our environmental impact.

This award has enabled us to identify and assess our environmental impact and obligations, and implement a programme of continuous environmental improvement through a series of objectives, targets and procedures.

web: www.albatrosscars.co.uk

tel: 01332 345345

Focus on Service Albatross Cars understand how hard your business works to provide a quality service. We also realise that when choosing a taxi company you wish to find a firm that shares your commitment to excellent customer service. At Albatross Cars we realise that by using our services, many firms are effectively using us as an extension of their services and hence any failings in quality and service by us will reflect poorly on them too.

We always endeavour to provide you with an excellent level of customer service and give you the confidence in knowing that your customers, employees, potential clients etc. are being provided with a service that is second to none.

Installed in our offices and all our cars we have the latest IT software and GPS technologies that enable us to dispatch vehicles promptly all over Derby and its surrounding areas. Our state-of-the-art real time tracking and dispatch software keeps vehicles at the ready all over Derby. It constantly computes, monitors and analyses to ensure that vehicles arrive at the right pick-up points and destinations and are on time.

30 Day Credit Account Set-up Our accounts department make the process of setting up an account with Albatross Cars a very easy procedure for you. We provide 30 day credit terms and our invoices provide full details of all the jobs we undertook for your company along with all the relevant pricing information. You will be provided with comprehensive information for each journey including date and time, pick up point, destination and even the customer name and number can be given.

We can also setup a password facility on your account so that only those that are authorised to do so can order a taxi on your account and, unless this password is provided, no vehicle will be dispatched or it can be dispatched as a cash job.

Once you decide that you wish to setup an account with us, we will email you the account setup form along with the terms and conditions. Once we receive these back the account can be activated. We do not take a deposit and the account can be up and running the same day. All subsequent correspondence can also be sent via email for your convenience.

web: www.albatrosscars.co.uk

tel: 01332 345345

Account Priority If you have a credit account with us we give your jobs priority over other jobs so you can rest assured that your jobs are dispatched promptly. This applies just as much during our busiest periods as it does the rest of the time.

E-Bookings Once you have set up a credit account with us, we give you access to our e-booking system. Booking a job is as easy as going online and logging into our e-booking application and entering the job details. The job is then automatically dispatched straight away by the system. The whole process takes a matter of seconds. You can also pre-book jobs in advance exactly the same way.

Our Fleet We have the largest fleet in Derby consisting of over 250 vehicles, many of which are new or nearly new. Whichever type of vehicle you require we can supply. Whether you need a saloon, hatchback or estate vehicle we can supply it. We have 8 and 15 seat minibuses and can even provide various types of limousines if required. Also, we have a large selection of executive vehicles in our fleet that can be requested for jobs.

Types of Work Undertaken At Albatross Cars, we can undertake all kinds of jobs. From local pick-ups and drop-offs to airport transfers. From journeys to and from work to train and bus station jobs. We do minibus outings and also executive journeys along with chauffeur work.

All our drivers have passed a Criminal Records Bureau check and are cleared to work with vulnerable passengers such as children and the elderly. We can be trusted with your most important journeys and our knowledgeable drivers will endeavour to be polite, courteous and professional at all times.

web: www.albatrosscars.co.uk

tel: 01332 345345

Testimonials They a re offer a competitively fi p person rst class ser riced and al touc vice wi h. th a Steve D arby, Oa kwood J unior S chool in n o hesitatio n e v a h ld u o I w mpany to o c y n a g in d n recomme , given the s r a C s s o r t a utilise Alb receive. e w e ic v r e s f o high level UAD Aron Brown, Q best e h t tedly Undoub der in Derby. vi taxi pro den, o B y n n tions u l Je o S e l Vehic Parker

Have been us ing them for m any years now an d they are alw ays on time and pr ovide an excell ent, reliable and fr iendly service .

James Halcro w, Yukoni

nths we o m 6 e h t in rs, Albatross Ca ntinually o c e v a h , m e h gt have been usin . impressed us Seal plc Glyn Pugh, AES

web: www.albatrosscars.co.uk

tel: 01332 345345

Transporting Derby Since 1966

www.albatrosscars.co.uk tel: 01332 345345 14a Midland Road, Derby DE1 2SN