Top 5 Brands Delivering an Exceptional Omnichannel Experience

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Top 5 Brands Delivering an Exceptional Omnichannel Experience

Does your shopping often oscillate between transacting online and buying at the brick-and-mortar stores? If you answer in the affirmative, chances are you have already experienced the omnichannel offerings of one or the other brand you shop from. The most exciting part for any brand taking on the omnichannel experience approach is that it offers enormous scope to creatively employ multiple channels to cooperate in driving the customer in their shopping journey.

Marketers using three or more channels in their marketing campaigns earned a 90% higher customer retention rate, and 250% higher engagement and purchase rates.– Omnisend report While more and more retailers are identifying the importance and relevance of omnichannel, no-one probably does it better than Amazon, at least in the eCommerce domain.


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