KEY TOUT STUDENT
-
RTA OFFICIAL
+
LESS TIME IS TAKEN QUICKENING THE PROCESS CAUSING MORE TIME DELAYING PROCESS
RTA OFFICIAL NEEDS & MOTIVATIONS:
CLERKS
INSPECTORS
Has job security Makes a low salary Bribes help to support family Job gives a sense of power and status Facilitates government functions Job security leads to a lack of motivation Must keep superiors happy
ISSUES DRIVING LICENSE
A LARGE NUMBER OF APPLICATIONS RECEIVED
+
APPLICATIONS THAT HAVE BEEN PAID FOR
PROCESSED FASTER
-
GETS CONTACTED BY TOUTS
RECEIVES BRIBE APPLICATIONS THAT ARE NOT PAID FOR
LOW CLEARANCE PRIORITY
+
RECEIVES PAID APPLICATION
CLEARS APPLICATIONS & ISSUES LICENSES
HANDS IT TO THE TOUT