June Lew: Sitting on Top of the World

Whether pursuing her dream to help doctors build successful medical practices, shooting wildlife on a Serengeti photo Safari, or climbing to the summit of a mountain range in China, June Lew approaches every new opportunity with passion and the drive to positively impact lives.

Twinning the ‘art and science’ of medicine with the ‘business’ of medicine helps make practices perfect. And no one understands that better than June Lew.

She and business partner Gary Blakely are the principals in Twin Medical Consultants, a company which makes it easier for physicians to take care of businessrelated and IT issues within their practices so they, their physician assistants and nurses, and their administrative teams can focus on a much greater priority… diagnosing, treating and caring for patients.

“Above all, a physician’s commitment and obligation is to his or her patients—to doing what’s in their best interest,” said June. “Gary and I help doctors solve some of their most complex business and technology problems, so they have more time to be doctors and care for their patients,” she added. Whether a doctor or practice needs turnkey assistance to open an office, assistance with billing, a fully integrated information technology system, or help merging with, or acquiring, new practices, Twin Medical Consultants is here to help.

“We help practices run smoothly by providing as much or as little help as they need. Our clients include physicians who are opening or restarting medical practices and want to establish best practices right from the start, practices that are successful, but want to make improvements to encourage growth, and those that need to implement changes to see improvements quickly.

“After 25 years of experience working with a medical practice, I have become something of an efficiency expert,” said June. “I use the practice’s own staff to fix their particular problems, helping them to perform better and cut inefficiencies. I provide spreadsheets, so they get the proper reports on everything, including inventory and where it’s going. This is also an important step in helping them keep up with patient satisfaction.”

“Gary and I bring fresh, new insight and advice to a situation to solve problems or to identify any obstacles in the way of the growth and productivity of a practice,” June added.

“We’re not just their consultants, but their friends,” said Gary about the clients he and June work with. “We get joy out of taking a problem and coming up with a solution for it. For example, we don’t just handle billing. We’re right here, locally, so patients can call us directly with billing questions. So often, a doctors’ office will take a call from a patient with a billing question, call the billing company, call the patient back, and then find out the patient has an additional question. We invite that patient to call us directly, instead. We can answer every billing question until that patient has the information he or she needs, and is satisfied that every question has been answered.

“I’ve seen how many doctors can use our help,” said June, who in 1991, was instrumental in helping to establish a cardiology practice that has now grown to one of the largest and most successful multi-specialty groups in Central Florida. That practice now has more than 25 physicians and 10 offices. She retired in 2017 in order to move ahead full speed with her newest venture.

“This is where my passion is. I see many doctors who are simply burned out after years of struggling with regulations and the demands of an ever-changing healthcare environment—a key reason many small doctors’ offices have been gobbled up by large practices or hospitals. We work sideby-side with these doctors to help them regain their passion by allowing them to do what they do best and enjoy the most.

Services provided by Twin Medical Consultants run the gamut from billing and coding, help with location selection and buildout, office expansion, Insurances, risk management, purchasing of equipment, marketing, monitoring office flow, analyzing finance and overhead, overseeing accounting and bookkeeping, assisting CPAs on tax planning, inventory control, front office, physician recruiting, strategic planning, and compliance.

“Billing correctly is a critical issue for physicians. Often, a physician’s staff does not have time to follow up with insurances on medical billing issues and this causes money to go uncollected. We offer a fully customizable billing service that helps to increase revenue throughout a medical facility.

If Twin Medical handles a practice’s billing, June’s other medical consulting services are included in the fee.

Gary is equally passionate about handling a practice’s medical IT and tech support needs. With over 20 years of experience in the medical field, he is ready to assist practices with a wide array of services to help them run smoothly and efficiently, creating IT systems from the ground up, or providing whatever a practice may need.

“Doctors today are being compensated based on the quality and value of their services, not the quantity. They’re being held accountable for giving better care instead of more service. We thoroughly understand what it takes to capture the information they need for the merit-based reporting of performance information that Medicare and insurance agencies require today,” said Gary.

“When a practice calls in just a traditional computer company— most don’t understand the complexities of the medical field. MIPS and MACRA (quality measures), EHR and EMR (electronic health records and electronic medical records), we completely understand them. We have used many of the software products doctors use like eClinical®, MicroMD®, and Amazing Charts™, and can provide all the hardware and software needed to fully integrate their systems.

“I believe computers should work for us, and helped design a personal health package. A lot of companies sell EHR packages to doctors and then train them to use them. Instead, I look at the doctor’s workflow and create an EHR package that works for them.”

“In 2017, if everything was not done correctly, such as billing and coding, a practice could lose on average four percent of their revenue. In 2018, it will be more,” Gary says.

“Technological innovations are deeply changing everything around us. Our team at Twin Medical Consultants is driven to succeed in providing healthcare IT solutions for today and tomorrow,” he added.

“It’s exciting to help doctors get back to what they love—practicing medicine and having the time to enjoy their doctorpatient interactions,” said June. We help doctors be doctors, give nurses more time to take care of patients and provide office staffs with the administrational skills they need to operate like a well-oiled machine.

“We want them to enjoy the time they spend in the practice, and we want to give them more time to spend with their families and friends.”

June and Gary work very hard and are very passionate about what they are doing together. Their passion spills over into other aspects of their lives.

For June, who came to the US as a high school sophomore from Seoul, South Korea, the field of medicine has always been a passion. She earned a pharmacy degree from the University of Georgia and worked as a practicing pharmacist in Gainesville for seven years before moving to Leesburg.

While raising her family, June dreamt of becoming a wildlife photographer. Seven years ago, she began realizing her dream, setting out on her first photography safari. For her, this was a pictureperfect second calling.

Since then, June has begun raising awareness of the beauty and fragility of the natural world with a portfolio of captivating wildlife photographs which includes mischievous baby pandas playing together in China, and an awardwinning photograph of a lion balanced majestically on a rock in the Serengeti in Tanzania.

She has been privileged to visit numerous countries to photograph rare and exotic animals, becoming an advocate for the preservation of wildlife in their natural habitats.

Other passions she pursues with much the same gusto and drive include tennis, biking, ballroom dancing, scuba diving, cooking and spending time with her family.

After moving to Florida from Radcliff, Kentucky, in 1987, Gary married the love of his life and soul mate Diane in 1988. Raised in a small town, Gary was attracted to Lake County life.

Today, Gary and Diane have twin daughters who mean the world to them. In fact, keeping them close to his heart was the impetus for the creation of the Twin Medical Consulting company name and logo. When not working, Gary enjoys riding his Harley, scuba diving and exploring the underwater world, playing video games, going to movies, and reading comics.

Twin Medical Consultants is prepared to help doctors focus on the health of their patients. Call them today.