CONTENTS
Director General Angela Gittens Chair Bongani Maseko (Johannesburg, South Africa) Vice Chair Martin Eurnekián (Buenos Aires, Argentina) Immediate Past Chair Fredrick J Piccolo (Sarasota, USA) Treasurer Arnaud Feist (Brussels, Belgium) ACI WORLD GOVERNING BOARD DIRECTORS Africa (2) Saleh Dunoma (Lagos, Nigeria) Bongani Maseko (Johannesburg, South Africa)
29 Learning curve Kevin Caron, ACI World’s director for capacity building programmes, explains how ACI’s training and development programmes can help airports enhance their capacity.
32 Pilot study Alpha Aviation Group’s Bhanu Choudhrie warns of the global economic and social consequences of the impending pilot shortage.
34 From top to bottom Dominic Nessi suggests that the time is right for airports to take a new ‘top-down/bottom up’ approach to cyber security.
38 Hold the mayo! Airport World rounds-up some of the latest travel retail and duty free developments at gateways across the globe.
41 Turning to technology AOE’s CEO and founder, Kian Gould, considers how airports can counter travel retail disruption through digitalising their business models.
43 Project Watch: Louis Armstrong New Orleans International Airport The airport’s new $1 billion North Terminal is on target to open in February 2019.
45 World Business Partners The latest global news from ACI’s World Business Partners.
46 People Matters Terri Morrissey and Richard Plenty provide their thoughts on the importance of succession planning and talent management.
Asia-Pacific (9) Aimen Al-Hosni (Muscat, Oman) Kjeld Binger (Amman, Jordan) Datuk Badlisham Bin Ghazali (Kuala Lumpur, Malaysia) Fred Lam (Hong Kong) Seow Hiang Lee (Singapore) Xue Song Liu, (Beijing, China) Emmanuel Menanteau (Osaka, Japan) PS Nair (Delhi, India) 1 Vacancy Europe (7) Daniel Burkard (Moscow, Russia) Elena Mayoral Corcuera (Madrid, Spain) Arnaud Feist (Brussels, Belgium) Michael Kerkloh (Munich, Germany) Jos Nijhuis (Amsterdam, The Netherlands) Stefan Schulte (Frankfurt, Germany) Sani Şener (Istanbul, Turkey) Latin America & Caribbean (3) Ezequiel Barrenechea (Lima, Peru) Martin Eurnekián (Buenos Aires, Argentina) Andrew O’Brian (Quito, Ecuador) North America (7) Lew Bleiweis (Asheville, USA) Joyce Carter (Halifax, Canda) Howard Eng (Toronto, Canada) Deborah Flint (Los Angeles, USA) Joseph Lopano (Tampa, USA) Candace McGraw (Cincinnati, USA) Tom Ruth (Edmonton, Canada) Regional Advisers to the World Governing Board (9) Zouhair Mohamed El Aoufir (Rabat, Morocco) Pascal Komla (Lomé, Togo) Tan Sri Bashir Ahmad Abdul Majid (Kuala Lumpur, Malaysia) Candace McGraw (Cincinnati, USA) Joseph Napoli (Miami, USA) Hector Navarrete Muñoz (Merida, Mexico) Augustin de Romanet (Paris, France) Brian Ryks (Minneapolis-St Paul, USA) Stefan Schulte (Frankfurt, Germany) World Business Partner Observer Sarah Branquinho (Dufry Group) Correct as of March 2018
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AIRPORT WORLD/FEBRUARY-MARCH 2018