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Family and Community Support Services (FCSS) Program Funding Allocation Guide

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Council’s 2013 Social Priority

The City will continue to be a strong advocate for the health, well-being and social needs of the community.



Family Resource Program-Community 10

Critical Hours Care and Teen Program-Boys & Girls Club of 12

Family & Group Counselling Program-Community 14

Volunteer, Information & Referral Program-Community 16

Airdrie Seniors Outreach Program-Community 18

Teen Mentoring Program-Big Brothers Big Sisters of Calgary and 20

GOAL FCSS enhances the social well-being of individuals, families and community through prevention.

Mentoring in Airdrie Program-Big Brothers Big Sisters of Calgary and 22

Volunteer Victim Advocates-Airdrie & District Victim Assistance 24

FOCUS Social Planning enhances the quality of life of residents by facilitating community partnerships to provide opportunities that contribute to an economically strong, socially connected, culturally vibrant, and sustainable community.

Hamper Volunteer Program-Airdrie Food 26

Volunteer Drivers Program -Airdrie Meals On Wheels 28

Volunteer 30

GOAL Our community is healthy and provides ample opportunity for social interactions and meeting people’s needs. FOCUS For a socially sustainable community the focus is on how we can best meet the health, well-being and social needs of the community.


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History of FCSS





2001 page 4

What is Family and Community Support Services? Family and Community Support Services, also known as FCSS is an 80-20 funding partnership between the Province of Alberta and municipalities and Metis settlements. From 1913 to 1965, municipalities had the responsibility of providing public assistance (a.k.a. welfare) and child welfare in Alberta. Back then, in bigger municipalities, they would hire professionals to provide these services. However, in smaller communities, municipal employees who were available to take on these roles such as the local tax clerks dealt with public assistance, and the RCMP apprehended children from unsafe homes. These inconsistencies created challenges in the quality and reliability of services. Furthermore, the post-war era generated higher client caseloads which quickly overwhelmed municipalities. To address these challenges, in 1966 then Premier Ernest Manning of the Social Credit Government, instituted the earlier form of FCSS also known as Preventive Social Services or PSS. As you can tell, the name would later change due to the unfavourable connotation of the acronym. Nevertheless, FCSS or PSS was instrumental in shaping the way social services was and continues to be delivered in Alberta. The enactment of Preventive Social Services meant the Province would take the responsibilities of providing public assistance and child welfare from municipalities. Municipalities, if they wanted to, could still deliver social programs through this new program called PSS under an 80-20 funding partnership. The 20 municipal share must come from the tax base. In 1971, the Peter Lougheed government came into power. With new ideologies and methods of doing things, this new government instigated a review of PSS in 1979. This review resulted in the re-naming of PSS into Family and Community Support Services or FCSS. Enacted in 1981, this revised legislation would continue the philosophy of preventive social services. It would however change the rule around the 80-20 funding partnership. The 20 could now be drawn from other revenues outside of municipal taxes. In 1991, the government decided to do another review of FCSS in an effort to streamline provincial programs. To provide municipalities with more freedom to allocate FCSS funds in manners that fit their needs, FCSS was transferred to Family and Social Services to Municipal Affairs in 1994. The grant was made unconditional. This transfer created a lot of chaos as some municipalities used funds for things that were not necessarily deemed preventive social services. Thus, in 1996, due to popular demand, FCSS was re-instated back to Family and Social Services.

Prevention Prevention is a pro-active, intentional process focused on strengthening the positive conditions that contribute to the wellbeing of children, youth, adults, seniors, families and communities and building upon the personal attributes and skills that are required to ensure healthy lifestyles, especially for those who are at risk.

Prevention looks like... For FCSS, prevention occurs by strengthening resiliency through identifying and enhancing individual, family and community assets. • Prevention may involve enhancing the strengths, skills, and abilities of individuals, families and the community so they are more resilient and better able to deal with a stress or challenge that may result in future problems. • Prevention may involve building individual or environmental safeguards that enhance the ability to deal with stressful life events, risks, or hazards and promote the ability to adapt and respond constructively. • Prevention may involve addressing protective and risk factors. • Protective and risk factors can exist both within individuals and across the various settings in which they live, such as the family, peer group, school, and community.

In 2001, the government ventured into another program review. Although not as comprehensive as the ones conducted in previous years, this review resulted in FCSS and its sister program Child and Family Services Authority to work together on Community Partnership Enhancement Initiatives (CPEI). page 5

Funding Formula Because FCSS funds are set by the province, one of the few ways to increase the City’s FCSS Program is by adding more funds directly from the tax base. This is also known as an overcontribution.

Tax Base

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One of the things that makes FCSS so difficult to understand is the mathematical formula used to calculate the provincial-municipal funding partnership or 80-20. An easier way to understand the funding formula is by expressing it as a ratio. For example, if the province gave us one dollar, we are required to contribute a quarter. If we receive $688,602 , we must contribute ¼ of this amount or $172,151.

The FCSS Act requires the City of Airdrie to contribute a minimum of 20% of the total FCSS cost or 1/4 of the value of the provincial grant.

Annually the City of Airdrie signs a funding agreement with the province to receive FCSS funds. The funds are set by the province. If the province increases the overall FCSS funds to municipalities, the City will receive a funding adjustment based on our population growth.




A community program is referred to as an FCSS Eligible program if it has been audited by the City in accordance with the FCSS Act and Regulation’ requirements for preventive services. FCSS Eligible programs are funded directly from the FCSS Program funds (80-20 partnership).

FCSS Plus is defined as funds contributed by the City of Airdrie above the 80-20 FCSS funding partnership. These funds are sourced directly from the tax base. These funds are called “plus” because they do not need to be used in accordance with the FCSS Act and Regulation. Generally, the City uses these funds to support programs that may not be preventive in nature but enhance the overall well-being of people.

FCSS Eligible page 7

Program Profiles

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Family Resource Program


NORTH ROCKY VIEW COMMUNITY LINKS SOCIETY The Family Resource Program has evolved over the past 25 years to offer universal access for parents and caregivers offering positive, effective parenting strategies, knowledge of parenting and child/youth development, and increasing confidence and coping skills including reducing feelings of isolation. They offer resources for professionals in our community working with children and youth. They advocate for parents with other services and programs. Parents/caregivers and children have access to high quality Early Childhood Development Programs to stimulate optimal child development and assist in identifying possible developmental delays for which appropriate referrals can be made. They strive to enhance the abilities of families to provide the best possible environment for the development of strong, healthy, positive children and youth that are more resistant to crisis and more active members of the community. They meet this goal through information, resources, volunteer opportunities and on-going support. Their programs are community-based and focus on prevention strategies that reflect the guiding principles and best practices of the industry. They are part of a much bigger organization that serves families and individuals birth to seniors through a wide variety of services and programs.

$180,000 $140,000

There are 2.79 FTE staff (2.3 FTE are funded by the City of Airdrie FCSS) and 13 dedicated volunteers (contributing approx. 480 hours of service) within Family Resource Program. In addition to City of Airdrie’s FCSS funding, they receive funding from a variety of other funding sources. For the purposes of reporting to the City of Airdrie FCSS, they will only be collecting and reporting data from those programs and services they fund.

United Way $8,224 Other $5,985

Rocky View FCSS $44,775

$160,000 $120,000 $100,000 $80,000 $60,000 $40,000 $20,000



2009 2010 Actual Funding



$165,127 Airdrie FCSS

2013 Request

AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Rent and Administration Program Supplies TOTAL

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2012 Actual $96,115 $11,500 $4,885 $112,500

2013 Request $148,163 $12,165 $4,799 $165,127

VAR. 54% 6% -2% 47%

In 2013, they anticipate potentially adding 15 new workshops/groups. However, their current staff is completely committed to programs, especially in the morning. If someone is away or sick, they have experienced challenges covering programs and have had to resort to enlisting other agency staff who may or may not have the desired level of training or experience delivering these programs. In order to continue to meet program needs and to take advantage of future opportunities, they are asking for the City of Airdrie FCSS to fund 1.0 FTE of a 1.4 FTE Parent Coach position and a .2 FTE Program Administrative Support to meet all the program support needs such as registration, advertising and promotion and evaluation. They will be asking Rocky View County FCSS to fund the remaining .4 FTE Parent Coach position to reflect the percentage of residents served outside of Airdrie proper.

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Critical Hours Care & Teen Program


BOYS AND GIRLS CLUB OF AIRDRIE (BGCA) The Boys and Girls Club of Airdrie (BGCA) has been offering purposeful community programming to children and youth between the ages of six and eighteen years since 1979. BGCA has a strong reputation in the community and is recognized for excellent programming in after school based care, leadership and skill based programs. They promote social well-being through programming that develops and strengthens self-esteem, leadership and interpersonal skills. The agency also contributes to community well-being by addressing community needs regarding children and youth social programs, educating children and youth on community engagement and developing future community leaders. These programs are delivered under the core values of Boys and Girls Clubs which includes inclusion and opportunity, respect and belonging, empowerment and collaboration and speaking out. All programs are barrier free and open to all children, youth and their families. BGCA offers services to children and youth between the ages of six to eighteen through FCSS funding. They have also expanded our ages to be more inclusive and current on age trends which includes up to 24 year olds. They offer this demographic of youth with support and resources. Families are provided service through a Calgary and Area Child and Family Services contract.

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2013 PROJECTED FUNDING SOURCES Program Fees $63,000 United Way




Other $36,600

SEP $10,000

$300,000 $250,000

RBC Grant $32,000

Rocky View FCSS $149,000

$200,000 $150,000

$343,439 Airdrie FCSS

$100,000 $50,000 0

2007 2008 2009 2010 2011 2012 Actual Funding

AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Rent and Administration Program Supplies TOTAL

2013 Request

2012 Actual $103,705

2013 Request $328,299


$5,600 $109,305

$15,050 $343,439

168% 214%


SUMMARY OF STAFFING REQUEST 1.35 FTE program leaders – Children’s programs 1.35 FTE program leaders – Youth programs .5 FTE – Youth Outreach Worker .5 FTE – Manager of Community Support and Children’s Services .5 FTE – Manager of Youth Services .6 FTE - Executive Director .5 FTE – HR / Finance Manager .6 FTE – Clerical Assistants .5 FTE – Volunteer Coordinator Total Request – 6.4 FTE Last years’ Request – 2.7 FTE

The Boys and Girls Club of Airdrie (BGCA) is currently in a stage of major growth and development. Over the past year they have developed a managerial team to be able to effectively oversee program design and implementation, support staff, develop their Human Resource department, maintain fiscal responsibilities, budgets and payroll, as well as increase the programs and services to support the community needs of Airdrie. Due to the large demand for services from the community and program waitlists, they have expanded the programs and service they offer. In order to maintain quality programs, their staff needed increased support from the managerial team. In previous years these responsibilities were that of the Executive Director and Program Director. With the large increase in the amount of programs offered, these responsibilities can no longer be managed by two individuals. Due to the large increase in the amount of programs they offer, we have need to increase the amount of program leader positions, in order to maintain proper staff to child ratios and quality programming. As well, they have seen the need to increase the amount of clerical support that their ever-expanding organization needs. They have also expanded service in the area of Youth Outreach to meet the needs of youth in the Airdrie community. Their goal is to provide preventative support to youth who are facing adverse challenges, and need support and guidance to prevent homelessness, family breakdown and substance use. They focus on building positive family relationships, self-advocacy, high school completion, healthy life choices, and more. BGCA is at a pivotal point, where their programs have hit capacity and are now waitlisted. In order for their organization to not become strained by growth, they need to continue to refine their programming and strategies. Strategic planning has helped their Management Team become ready for the challenge of growth but now they must seek ways to support and sustain their growth. page 13

Family & Group Counselling Program


NORTH ROCKY VIEW COMMUNITY LINKS SOCIETY Counselling Services has been in operation for twenty three years, providing support to children, youth, adults and families living within the North Rocky View Region, including Airdrie, Beiseker, Crossfield, Irricana and surrounding North Rocky View County. Counselling Services provides (1-3) short-term sessions for one-on-one counselling and/or group support. They are able to help individuals and families become more aware of their situation, learn new skills, build on their self-esteem and assist in strengthening their social relationships within their homes and communities. The counselling team addresses issues such as: anxiety, attachment, peer pressure, parent/child, relational, anger, domestic violence, self-esteem, self-worth, bullying, self-harm, suicide and suicide attempts, grief, trauma, sexual abuse, identity, loss, vocational, stress, depression, life balance, divorce and separation. Counselling Services provides service to individuals age six to senior, living within the Airdrie region. They work with individuals, couples and families, responding to their emotional, social and psychological needs. They continue to collaborate with many agencies and committees within and around our city. Collaborating allows them to have a thorough understanding of the needs of people. As well, it allows them to address identified gaps in service for individuals of all ages living in and around our community. page 14

To support the children, youth, individuals, families and the community as a whole, Community Links is requesting the City of Airdrie FCSS fund a new 1.0 FTE Counsellor. This Counsellor will be involved in two methods of counselling:

Casino Funds $44,180 User Fees $31,000



1) Provide support through a new model of walk-in single session therapy counselling that will begin in 2013. The Walk-in single session therapy counselling enables clients to receive immediate assistance and the skills they need when they are most vulnerable. This opportunity for clients offers more effective and efficient service while reducing the wait time for those entering counselling for the first time.

United Way $152,537

$150,000 $100,000 $50,000 0




2008 2009 2010 2011 2012 Actual funding

2013 Request

Zytec/Vitreous/Propak $25,400 CFSA $11,500 Rocky View FCSS $59,500 AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Rent and Administration Program Supplies TOTAL

$195,767 Airdrie FCSS

2012 Actual $89,960 $19,506 $9,430 $118,896

2013 Request $163,831 $23,642 $8,294 $195,767

VAR. 82% 21% -12% 64%

2) Short-term educational workshops and groups such as: Anger Management group for adults, Anxiety and Stress workshop for adults, the Grief Support group for adults and children and the Blended/Step family workshop. These are based on the identified needs within the community and will help support the management of the waitlist and caseloads more effectively and efficiently thus alleviating stress for both the client and the Counsellor. There are currently 4.6 FTE staff within the Counselling Services of which the City of Airdrie FCSS funds 1.52 FTE. Counselling Services is also requesting the City of Airdrie FCSS fund a 0.2 FTE Administrative Support to assist with programming needs within the department.

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Volunteer, Information and Referral Program NORTH ROCKY VIEW COMMUNITY LINKS SOCIETY The Information and Referral Program provides services and supports to all ages (children, youth, adults, seniors and families) as well as referrals to other agencies and organizations. Support is given to address various primary prevention concerns which include, but are not limited to: education, employment, forms assistance, special needs resources, legal referrals, parenting support and connections, short term counselling, outreach, assistance with projects/initiatives, and information about child care options. In addition to being a resource for community residents, various other service providers contact Community Links for consultation and information about programs available to assist their clients. The Volunteer Program provides opportunities for children, youth, adults, seniors and families to become engaged in the community through a variety of volunteer opportunities. The program offers opportunities for volunteers to learn new skills and increase existing ones, such as leadership, self-esteem and problem solving skills. Volunteers are an integral component to the success of Community Links’ service delivery. Several of their programs are completely volunteer-run, for example: Community Volunteer Income Tax Program (partnership with Canada Revenue Agency), Senior Transportation Program, Friendly Visiting and the Donation Program’s Clothing Giveaway and Jacket Racket programs.

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The Volunteer, Information and Referral Program currently has 4.46 FTE’s (of which 0.77 FTE is funded by the City of Airdrie FCSS) who provide a first point of contact for every person who enters or calls the agency. These staff members work with each person who connects with the agency through the intake process to provide information and connect them with the most appropriate services. As the number of clients needing to access educational supports, information, referrals and resources continues to increase, it is becoming more challenging for the staff of the Information and Referral Program to be able to keep up with the need.


CFSA $192,064

$120,000 $100,000

Rocky View FCSS $112,031


$116,347 Airdrie FCSS

$60,000 $40,000 AIRDRIE FCSS FUNDING (estimated values)

$20,000 0


2009 2010 2011 Actual funding


2013 Request

Salaries and Benefits Rent and Administration Program Supplies TOTAL

2012 Actual $50,564 $5,500 $6,242 $62,306

2013 Request $104,293 $6,305 $5,749 $116,347

VAR. 106% 15% -7.8% 87%

Based on the increase in referrals they receive and the number of people who are returning to their agency, they are increasingly becoming the “hub” of the community, where people feel comfortable to ask questions and know that they can get the answers they need to become more active, contributing community members. With the increased demand for services that they have seen (and will continue to see) over the last number of years, specifically in the area of primary prevention, they are requesting an additional 1.4 FTE Intake Worker in 2013 (1.0 FTE to be funded by City of Airdrie FCSS and 0.4 FTE to be funded by Rocky View County FCSS). This staff member will provide education supports, information and referrals. They are also respectfully requesting to retain the top-up of $14,072 that was given in 2012, to continue to support personnel and rent.

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Airdrie Seniors Outreach Program (ASOP)



As a commitment to quality service delivery to the seniors of Airdrie and the increasing demand of this position, Community Links is respectfully requesting the City of Airdrie FCSS help address staff retention issues by financially supporting an increase to the Coordinator’s wage. Community Links is also requesting that the City of Airdrie FCSS financially support a 0.2 FTE Administrative Support to provide much-needed support to this increasingly demanding role.

NORTH ROCKY VIEW COMMUNITY LINKS SOCIETY In 2004, the City of Airdrie’s Social Planning Unit and North Rocky View Community Resource Centre received a number of inquiries from seniors regarding senior’s programs and services in Airdrie. A focus group identified several needs which were: transportation, health, housing, social/recreational information, education and financial services. A funding application was submitted to the Social Planning Unit and approved in September, 2005 and ASOP was born. The program has been housed by Community Links since 2007. Since ASOP began, it has become an invaluable resource for seniors, aged 55 years and older, who reside in the City of Airdrie. The Airdrie Senior Outreach Program strives to provide: support for seniors to remain safe and independent in their homes; information and appropriate referrals; advocacy; education and community resources. The program also provides educational presentations, workshops and Senior Connect training to the community. A bi-monthly newsletter is created and distributed through the ASOP program with the assistance of volunteers. Topics in the newsletter are related to upcoming presentations at the Over 50 Club and provide general information with a focus on education and creating awareness of community resources. Partnerships and collaborations with other community partners is a key component of ASOP as well. The Volunteer component of ASOP provides an opportunity for volunteers, of various ages, to offer support to seniors in the community. page 18



Other $2,630

$50,000 $40,000 $58,904 Airdrie FCSS

$30,000 $20,000 $10,000 0



2009 2010 2011 Actual Funding


2013 Request

AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Rent and Administration Program Supplies TOTAL

2012 Actual $47,593 $1,250 $1,157 $50,000

2013 Request $56,811 $1,313 $780 $58,904

VAR. 19% 5% -32% 18%

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Teen Mentoring Program


BIG BROTHERS BIG SISTERS OF CALGARY AND AREA (BBBS) Teen mentoring is about friendship. Volunteering as Big Brothers and Big Sisters, junior and senior high school students, 14 to 18 years old, are matched to children ages 6 to 12 at participating elementary and middle schools. Meeting for one hour a week in a school or community setting with on-site support provided, matches spend quality one-to-one time together in a variety of both structured and unstructured activities. Teen Mentoring not only provides elementary and middle school children with positive role models and a realistic look into their futures, but also provides the teen mentors with an opportunity to provide leadership, expand their skills and experience and give back to the community. Our goal for 2013 is to match 60 children to teen mentors. Teen mentoring encourages and reinforces a sense of community among the students who participate as mentors. The teen mentors gain a sense of responsibility through acting as a role model and through their importance to the school community. The children mentored gain insight into the possibilities that await them as they progress through their school years. BBBS staff are involved in a number of collaborative partnerships both in Airdrie and on a regional and provincial level. Locally, they collaborate with the Boys and Girls Club and Community Links on shared space and have been investigating program possibilities for teens. Staff also sits on the Action Committees of Go Girls/Extreme FX, Youth Friendly Airdrie, Jumpstart Committee and attend the Youth Interagency Meetings.

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Currently there is one FT Mentoring Coordinator who is responsible for all of the BBBS mentoring programs and community development initiatives in Airdrie. In 2013, they recognize the need for an additional .6FTE Teen Mentoring Coordinator position who would be responsible for the management, growth and development of the Teen Mentoring programs in Airdrie. This highly needed position has not been included in the budget due to lack of funding available and the inability for Calgary to provide any further additional funding until other sources of funding are identified. They now have in place a Manager of Satellite Communities who oversees all of the programs and supports the Mentoring Coordinators in case management. They expect the Manager to spend 40% of her time supporting Airdrie mentoring programs and services.

Rocky View FCSS $3,430

Alberta Children Services $9,275

$25,000 $20,000 Other $4,725


$25,000 Airdrie FCSS

$10,000 $5,000 0


2012 Actual Funding

2013 Request

AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Rent and Administration Program Supplies TOTAL

2012 Actual $12,592 $408 $5,000 $18,000

2013 Request $22,075 $750 $2,175 $25,000

VAR. 75% 84% -56% 39%

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Mentoring in Airdrie Program


BIG BROTHERS BIG SISTERS OF CALGARY AND AREA (BBBS) Mentoring in Airdrie encompasses various mentoring programs where adults mentor young people both in schools and in the community. Their school-based mentoring programs include the mPower Youth Mentoring program that matches adult volunteer mentors with young people in junior, middle and senior high school; and In-School Mentoring that matches adult volunteer mentors with elementary school children. School-based mentoring matches meet weekly throughout the school year. Their community-based mentoring programs in Airdrie focus on the Big Brother, Big sister and Couples for Kids programs. These programs match volunteer mentors with young people, age six to eighteen, who meet weekly and explore activities in the community. This multi-program approach allows their agency and mentoring services to be broader in scope with flexibility to meet the needs of young people and volunteers in the city of Airdrie and its surrounding area. This flexibility allows both volunteers and young people the opportunity to participate in a mentoring program that fit THE individual’s location, interests, schedule and desired level of commitment.

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Totem, Rona & Calgary Foundation $23,540





Big Brothers Big Sisters in Airdrie is supported by one FTE Mentoring Coordinator whose responsibilities include recruiting, screening, training and supporting the mentoring matches as well as participating in community development initiatives. Support is also received by a full time Manager who oversees programs in Airdrie, Cochrane, High River and Okotoks. The Manager is responsible for providing support for case management, collaboration with other community agencies, overseeing compliance with BBBS National Standards and participation in recruitment activities.

Other $9,775

$20,000 $15,000

$25,000 Airdrie FCSS

Alberta Children Services $15,914

$10,000 $5,000 0



2009 2010 2011 Actual Funding


2013 Request

Rocky View FCSS $19,070 AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Rent and Administration Program Supplies TOTAL

2012 Actual $18,750 $600 $650 $20,000

2013 Request $22,825 $500 $1,675 $25,000

VAR. 22% -17% 158% 25%

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Volunteer Victim Advocates


AIRDRIE & DISTRICT VICTIM ASSISTANCE SOCIETY (ADVAS) ADVAS offers a 24-hour crisis response to provide support, information and referrals to victims of crime and/or tragedy. Emergency services, including the RCMP and fire departments of the communities served, can request their attendance at a critical scene. ADVAS receives referrals from other police services, community agencies, the Crown, other victim services units and self-referrals. Currently, they are the only 24-hour crisis response team in the Airdrie area. ADVAS is staffed by a full-time Executive Director and Court Coordinator and part-time Volunteer and Administrative Assistant, and operates under the guidance of a volunteer board of directors. The victims are directly served by volunteer victim advocates, court support volunteers and staff as needed, who generously offer their time and expertise to the program. The victim advocates are screened, trained and supervised extensively and work in rotating shifts each month. Volunteer Advocates provide the majority of direct services to victims of crime and tragedy. The Executive Director and Volunteer Coordinator, in conjunction with the RCMP liaison officer, determine selection, training and on-going supervision of volunteer advocates.

$65,000 Airdrie FCSS



Alberta Solicitor General $137,450

$60,000 $50,000 $40,000

Rocky View, Bieseker, Crossfield $22,400

$30,000 $20,000


Safe Communities $6,000

Casino/ Donations $76,508



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2009 2010 2011 Actual Funding


2013 Request

AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Administration Support Program Supplies TOTAL

2012 Actual $45,664 $14,336 $60,000

2013 Request $40,000 $5,000 $20,000 $65,000

ADVAS’s mandated provincial programs for victims of crime and/or tragedy include support, information and referrals delivered by professional volunteers. Immediate crisis support is intended to reduce the potential impact that the event may have on victims, referrals are provided to reduce the long term negative effects of victimization with the intent to help people who have been victimized take control of their experience as it becomes part of their life. ADVAS received $60,000.00 from the City of Airdrie in 2012. They are requesting $65,000 for 2013.This request will contribute to program sustainability and to their current level of service to victims of crime and tragedy. The impact of no funding or reduced funding will result in a decrease of service delivery as volunteers will not have the support and training necessary to do their jobs. **Variance Explanation: salaries went down as they have separated their ask for a portion of administrative support. As well, an increase in program supplies for volunteer training

VAR.** -12% 40% 8%

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Hamper Volunteer Program


AIRDRIE FOOD BANK (AFB) The Food Bank continues to rely on volunteers from the community to provide day to day support for all its programs and activities. Their volunteer program gives opportunities for people of all ages and stages of life to come, connect, contribute to the quality of life in our community and help their neighbors in need. The Airdrie Food Bank Volunteer Program provides the tools that are needed to insure volunteers are successful at their chosen tasks. The volunteer program include activities that support the recruiting, training, monitoring, evaluating and recognizing our many and varied volunteers. ** In 2009, when the City submitted its audited final report to the Government of Alberta, they have recommended that the City no longer funds the R.J. Hawkey Breakfast Program as it does not meet the mandate of prevention.

FUNDING HISTORY Volunteer Program




Rocky View FCSS $5,000

Individual Donation $3,900 Corporate Donation $3,500

R.J. Hawkey Breakfast Program


$31,500 Airdrie FCSS

$20,000 $10,000 0






2011 2012 2013 Request

AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Rent and Administration Program Supplies TOTAL

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2012 Actual $18,500

2013 Request $25,000


$1,500 $20,000

$6,500 $31,500

333% 58%


They claim the rationale for their volunteer program is evident in the volunteer hours served. If they were required to hire and pay staff to do all that their volunteers do, their service to the community would be impossible to maintain. Volunteers contributed more than 8085 hours in 2011. This works out to 4.5 FTE positions. As the programs of the food bank grow they are utilizing more volunteers to help with operations. They are very grateful that they have such a caring community that is willing to give their time to help those in need. The Airdrie Food Bank adheres to the Canadian Food Bank Code of Ethics as well as the Canadian Code for Volunteer Involvement. They have created and initiated policies and practices that ensure the safe and efficient operation of the volunteer program. The components of this program include volunteer management, recruitment, screening, training, risk management, evaluation and recognition. they have an ongoing assessment of the program with feedback from their stakeholders that ensures that the needs of both the clients and volunteers continue to be met. They provide training and connection to other volunteer agencies to their volunteer manager to better handle the HR requirements that go with managing a program of this proportion. The funds that they receive allow them to utilize best practices in the operation of this key food bank program.

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Volunteer Drivers Program


AIRDRIE MEALS ON WHEELS SOCIETY(MOW) The Airdrie Meals On Wheels Society is a non-profit service providing regular nutritious meals to those who wish to remain independent in the comfort of their own home. Airdrie Meals On Wheels is the only volunteer run (non-staffed) social program in Airdrie. The service provides two nutritious meals including, entrĂŠe, soup, salad, sandwich and dessert. Delivery occurs on weekdays around noon by volunteer drivers. They try to be flexible so clients can receive meals as many days of the week as desired. They also provide meals on weekends and holidays when ordered in advance. Volunteers play an important role in building a healthy and caring community. Airdrie Meals On Wheels is a purely volunteer run community program.




Meals On Wheel’s challenge in 2013 is to increase corporate donations to cover expenses for increase in the number of meals that MOW will be providing to clients. Currently, they may not receive funding from a major corporate sponsor who has funded them for several years at approximately $4,500. This corporation has not given their donation in 2012 which has created a large deficit for MOW. In 2013, MOW wants to celebrate its 30th anniversary of providing uninterrupted service in the community.

$15,000 Airdrie FCSS



Corporate Donations $15,000


Sale of Food $15,000

$6,000 $3,000 0

2007 2008 2009 2010 2011 2012 Actual funding

2013 Request

AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Insurance Program Supplies TOTAL

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2012 Actual

2013 Request

$2,150 $11,550 $13,700

$2,150 $12,850 $15,000


11% 9%

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Volunteer Airdrie


VOLUNTEER AIRDRIE SOCIETY Volunteer Airdrie is a community-operated volunteer centre for Airdrie which was brought to existence by the rapidly growing population of Airdrie and high percentage of citizens who volunteer or who want to volunteer. Goals: • Promote lifelong volunteerism and raise awareness on the power of service • Build capacity for effective local volunteering through training and resources in volunteer management • Provide leadership/advocacy on issues relating to volunteerism/ volunteer programs • Connect people with opportunities to serve via advertisement and referral of volunteers to community organizations via an online registry located on our website. • Assess and respond to the volunteer climate within the community by regularly reviewing statistics about city growth, community needs and volunteer opportunities provided by sources such as the City of Airdrie, volunteer agencies and other social interest organizations. • Provide awareness of social needs in the community by encouraging and supporting volunteerism that builds a healthy, sustainable community in Airdrie.

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Volunteer Airdrie is committed to promoting awareness in volunteerism and they achieve this by their active involvement in the community. They take every opportunity to meet with the citizens of Airdrie and the surrounding area. They attend the Home and Garden Fair, Airdrie Fest, Culture at the Creek, advertising, utilize the AIR 106 community radio spots, and they have started with their very first “Cheers for Volunteers”. Cheers for Volunteers is a celebration during the National Volunteer Week devoted to thanking all of their volunteers for their efforts. They are actively involved in supporting the next Airdrie Airshow in 2013 and the 2014 Alberta Summer Games.

Rocky View FCSS $5,000 Other $1,661


$50,000 $40,000 $30,000 $44,000 Airdrie FCSS


They have been speaking with a few of their community groups in Airdrie about creating a roster for a group of people that they can advise in short order to solicit assistance with their events. They expect this will go forward shortly and will be in place. They are not asking for additional funding in 2013.

$10,000 0


2010 2011 2012 Actual funding

2013 Request

AIRDRIE FCSS FUNDING (estimated values) Salaries and Benefits Rent and Administration Program Supplies TOTAL

2012 Actual $31,640

2013 Request $30,020


$12,360 $44,000

$13,980 $44,000



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2013 FCSS Allocation Guide  

This document is intended to provide the Community Services Advisory Board and Council guidelines to allocate the 2013 FCSS funds. Included...