The Binder 51.1 | Winter 2026

VOL. 51 NO. 1 — winter 2026

PRESIDENT’S MESSAGE

FROM LONDON TO DALLAS AIA 2026 CONFERENCE PREVIEW

EDUCATION COMMITTEE

WHAT’S THE DIFFERENCE? UNDERWRITER DIVISION

MODERNISING THE AVIATION UNDERWRITING WORKFLOW AIA IN EUROPE

HIGHLIGHTS AND TAKEAWAYS FROM THE AIA LONDON SYMPOSIUM

SAFETY REPORT

BRIDGING TRAINING GAPS IN BUSINESS AVIATION WITH CBTA

KVRB: 772.539.0420 | KSDL: 480.248.8500 LegacyFlightTraining.com

table of contents

04

16

from london to dallas

Broker Takeaways from the AIA London Symposium

President’s Message

agent / broker division

06

20

what’s the difference?

claims perspective of the AIA London Symposium

09

24

Modernising the Aviation Underwriting Workflow: A Practical Look at What Comes Next

registration opens february 4

education committee

claims division

underwriter division

aia 2026 conference

30

13

safety report

aia in europe

Bridging Training Gaps in Business Aviation with CBTA

2025 aia london symposium highlights

EDITOR

KIM ROSENLOF

The ideas and opinions expressed by authors of articles published in The Binder are wholly their own and do not necessarily represent those of the Aviation Insurance Association.

The articles are not provided as legal advice.

www.aiaweb.org 3

Published by the Aviation Insurance Association 2365 Harrodsburg Road Suite A325 Lexington, KY 40504

PRESIDENT’S MESSAGE

from london to dallas

Ian Wrigglesworth, Global Head of Aviation and Aerospace Specialty, Guy Carpenter aia president 2025–2027 The AIA is going from strength to strength, as demonstrated by the now annual AIA London Symposium, which was very well attended last November.

This conference has become a key date for many senior aviation market leaders to meet socially with their industry colleagues. Excellent speakers covered a wide-ranging mixture of aviation insurance-relevant topics, and a lively networking session followed.

We have found a larger venue for the next London symposium on

We are looking forward to the AIA conference in Dallas at the beginning of May, where AIA will celebrate its 50th anniversary. We are a larger and more international conference than in the earlier years, and we must thank the many who have contributed to building this association into what it is today.

As we reach this time of year, many policies and contracts will have been recently renewed. The risk transfer process can look outdated in parts, but when I think of the result, which keeps the world’s goods and people moving and also gives pleasure to the many private pilots, it works well despite this process. The transfer of risk to those insurance and reinsurance businesses from individuals and companies is not far short of incredible.

27 October 2026.

the AIA will depend I was pleased to see so on you, the ambitious many of the next generation contingent from your of aviation insurance professionals attending the organisations who London symposium. In no will challenge the time, the AIA will depend on you, the ambitious existing leaders and contingent from your organisations who will lead your generation challenge the existing leaders in the market. and lead your generation in the market. The more AIA can support your learning and help you grow your contacts, the better.

Themes at year-end centre on the basics: getting claims paid swiftly; encouraging timely, honest, and open dialogue; ensuring rate adequacy across every segment of the

4

PRESIDENT’S MESSAGE Continuing on the claims theme, from my area (reinsurance), I also continue to encourage the closest of relationships, with transparency and continuous communication during the entire period of the claim process from insurers to reinsurers. These reinsurers are partners in the payment of many claims — not just the very large ones where reinsurers can end up paying 80%, but also the smaller ones, where additional payments are sometimes notified unexpectedly after some years.

business; and efficiently administering and documenting the process. It is amazing how far from these basics we can find ourselves at times, but the better we know and trust each other, the better we seem to get back to these basics.

In today’s note, I want to particularly thank all the wonderful and skilled aviation claims people. They are our industry’s shop window, and their work is scrutinised and commented on disproportionately.

I hope you will all have enjoyed the end-ofyear holidays, and I look forward to seeing you all in Dallas at the beginning of May.

They need to work with the policy language that they have been given to adjust a claim fairly and to give their best estimates of case outcomes that may not be closed for many years, during what can sometimes be a volatile process.

Ian Wrigglesworth

This praise comes into even sharper focus amid large leasing claims from Russia and Ukraine, many of which are now being paid.

Ian Wrigglesworth currently serves as Global Head of Aviation and Aerospace Specialty at Guy Carpenter, based in London, U.K. As an active AIA member for more than 25 years, Ian has served in several capacities on the AIA Board of Directors. He assumed the role of AIA President in April 2025.

5

education committee

what’s the difference?

Joe Williams, EVP/MD, Marsh McLennan Agency SE AIA Course Instructor and Education Committee Member

What’s the Difference? is a new, recurring column in The Binder discussing the difference between two closely related topics having to do with aviation insurance: insurance terminology, industry terminology, similar aircraft, etc.

These two statements look minimally different on the surface, right? After all, the only phraseology difference is the additional word “calendar.”

But the difference in the event of a claim is whether coverage is available in black-and-white terms.

In this issue, we’ll discuss a common terminology difference in the Open Pilot Warranty (OPW). The OPW is one of the “3Ps” under which a client may have a Breach of Warranty; the other two are Policy Territory and Purpose of Use (more on these in future articles).

In an industry where a single insurance carrier working with a broker will insure a $10 million Agreed Value and $100 million aircraft liability limit (and often much greater), every word matters.

The underwriter’s intent and the words in the policy might not match in this circumstance. Ultimately, the claims adjuster and the judicial system will ask, “What do the words say?” after the occurrence has arisen.

What’s the difference between a training requirement of: ithin the preceding 12 months W Within the preceding 12 calendar months

6

education committee

There may be a Breach of Warranty under the Open Pilot Warranty if the “preceding 12 months” language is included and the pilot has not completed training by February 4.

Definitions The difference between the two training requirements is the word calendar.

Calendar month means the entire month.

There is potential for Errors & Omissions issues for agents and brokers if the pilot has misunderstood the specific date of the training requirement. No aircraft owner or operator will be willing to forego a check from the insurance company (or the defense and liability coverage if third party property damage, bodily injury or passenger legal liability arises) over what appears to be a very modest difference in pilot training requirements.

Twelve months means one year to the day.

For example, if a pilot completes training on February 4, 2024, and the OPW contains the “preceding 12 months” verbiage, they must next complete training by February 4, 2025.

If the OPW contains the “preceding 12 calendar months,” the pilot has until February 28, 2025, to complete training.

That means there is potentially a difference in the applicable coverage for the aircraft in the event of an accident inflight between February 4 and February 28, 2025, especially if the pilot has not completed recurrent training by February 4, 2025.

Why the Difference Occurs So why is there a difference between how training requirements are stipulated? Two main things: 1. Underwriter preference of wording 2. FAA terminology

7

education committee Conclusion

Some underwriters specifically tailor every OPW to every risk they underwrite. Other underwriters, especially in the automated class of business, use homogenous wording for comparable risk classes. When the system does the quoting, the OPW is automatically completed by the system, and the underwriter often has no control over the wording.

Thank you for reading the first edition of What’s the Difference? We hope you enjoyed the article and sharpened your knowledge.

If you’d like to suggest a topic, have a question, or want to co-author a future edition, please email info@aiaweb.org.

Joe Williams is an Aviation Insurance Broker and Managing Director of Aviation for Marsh McLennan Agency SE. Prior to that, he served as an aviation insurance underwriter at AIG and then Starr. In addition to serving on the AIA Education Committee, Joe co-teaches the AIA’s Core Principles and Introduction to Aviation Insurance courses. He is a former certified flight instructor as well as a former corporate pilot.

The FAA references “calendar months” numerous times throughout 14 CFR Parts 61 and elsewhere — notably 61.55, 61.56, and 61.58. Hence, pilots often get used to having the entire calendar month to complete various regulatory tasks, such as completing crew training, obtaining a medical certificate, or completing an aircraft annual inspection. The aviation insurance community and the FAA phraseology do not always align.

Brokers and underwriters can work together to ensure the OPW is adequate for the client’s needs.

8

underwriter division

Modernising the Aviation Underwriting Workflow: A Practical Look at What Comes Next Andy Yeoman, CEO, Concirrus

The aviation insurance market is experiencing a clear shift in how underwriters work. Submission volumes are rising, risks are becoming more varied, and brokers expect faster responses. Underwriters are handling more information in more formats, yet the time available to review each submission has not increased.

This imbalance is shaping the next phase of underwriting modernisation.

Many teams feel that their current tools cannot keep pace with what the market now demands.

Only a small share of underwriters describe their tooling as effective. This reflects the reality that aviation underwriting was not designed for today’s volume, variability, and speed expectations.

Information arrives inconsistently, data quality varies, and the process relies heavily on manual steps that add friction rather than clarity.

The Changing Workload Industry research highlights how the workload has changed, reporting that many underwriters spend a large portion of their day on tasks outside of true underwriting.

Studies reveal that up to 70% of their time is absorbed by administration, document handling, and chasing missing information rather than evaluating risk. When combined with rising submission activity, this creates pressure across the entire workflow. Recent industry discussions echo the same theme: growing submission volume, tighter renewal windows, and inconsistent data formats continue to stretch capacity across the market.

A demographic shift adds further complexity. A significant proportion of the insurance workforce is expected to retire within the next 15 years, increasing the importance of structured workflows that support consistency and knowledge transfer.

Modernising the underwriting process is not simply a technology upgrade. It is also about protecting long-term expertise and creating an environment where new talent can contribute more quickly.

9

underwriter division Introducing New Tools and Workflows

One area seeing progress is the early stage of the workflow. Automated submission capture, which extracts information from documents and presents it in a structured format, is becoming more common. This reduces manual rekeying and helps underwriters start their evaluation with cleaner data. When combined with better integration into market systems, automated

Across the market, insurers are responding by investing more deliberately in digital capabilities that support the full underwriting lifecycle. These changes are not about removing human judgment. They are about reducing the operational weight placed on underwriters so they can apply judgment more effectively.

Technology expectations are also changing as new generations enter the workforce.

Many younger professionals expect intuitive, integrated systems that match the digital environments they use elsewhere.

Providing these tools will help the industry attract and retain underwriting talent and support greater consistency as experienced colleagues retire.

submissions enable teams to understand incoming risks more rapidly.

Structured triage is also developing. Modern workflows can identify incomplete submissions, highlight potential appetite misalignment, and surface key attributes earlier. This makes the process more predictable and reduces the back-and-forth communication that often slows quoting. Rules-based checks support consistency without removing the ability to use judgment where needed.

10

underwriter division Streamlining Business Tasks

Stronger data foundations, clearer audit trails, and consistent frameworks all support this expectation.

Pricing integration is another area of focus.

Many organisations are exploring ways to connect pricing tools directly to underwriting platforms. This reduces duplication, improves alignment, and helps underwriters move more smoothly between evaluation and pricing activities.

Conclusion The path ahead is unlikely to involve a dramatic break from existing practices.

Instead, it will be a steady move toward more structured, connected, and streamlined workflows that reflect how aviation underwriting now operates. The objective is not to remove the underwriter from the process. It is to give underwriters the capacity and clarity needed to focus on the areas where their expertise delivers the greatest value.

Portfolio visibility is becoming increasingly important as well. Real-time views of aggregate exposure help underwriters understand how individual risks fit within broader portfolio objectives. This matters in aviation, where accumulation, geography, and operational categories often interact in complex ways.

Aviation underwriting will continue to rely on human judgment. Modern tools simply help ensure that this judgment is applied with the time, consistency, and insight required in a market defined by rising submissions, increasing complexity, and continued pressure for faster response times.

Connectivity with brokers is evolving, too. The market is steadily moving toward digital portals, API-based document exchange, and integrated rating engines. These tools reduce friction on both sides and create a clearer picture of the information being shared. Although the shift will take time, the benefits in speed and transparency are already becoming clear.

Andy Yeoman is the Chief Executive Officer of Concirrus. He works closely with underwriting and operational leaders across the specialty market to support the modernisation of underwriting workflows. Andy is an active member of the Aviation Insurance Association.

Across all of this, demand for transparency continues to grow. Brokers and insureds want clearer explanations of how decisions are made and how pricing is structured.

11

FLY SAFE. TRAIN SMART.

With 15 simulators, four locations, and 30+ experienced instructors, Executive Flight Training is proud to be expanding while ensuring individualized, custom instruction for our clients.

(843) 521-9412

A U S T I N ,

T X

|

B E A U F O R T ,

S C

|

D A L L A S ,

T X

S |A V A N N A H ,

G A

aia in europe

2025 AIA London Symposium Highlights to grow with attendees from eight different countries participating in the 2025 program.

See highlights from the symposium on the following pages with the full photo gallery available on our website here.

Thank you to the more than 130 aviation insurance professionals who attended the 2025 AIA London Symposium on November 4. Since expanding the education program in 2024, the Symposium continues

13

aia in europe

A special thank you to the Guy Carpenter team for their event assistance: Abigail Allchorne, Lisa Berlie, and Kelly Wix.

Save the Date 2026 AIA London Symposium October 27 at the Leonardo Royal Hotel London Tower Bridge

14

aia in europe Following the 2025 London Symposium, the AIA Board of Directors travelled to Zurich for their Fall Board Meeting. SCOR and Sompo International generously hosted

a reception for our AIA members and industry leaders in Zurich to meet the Board of Directors. The photo album is available here.

15

agent / broker division

Broker Takeaways from the AIA London Symposium

Rachel Lewis, AMA-CPM, Operations Manager, Schrager Hampson Aviation Insurance Agency AIA Director-Elect, Agent / Broker Division Loss Prevention and Risk Management

The AIA London Symposium began as a networking event to provide opportunities for its London and European members to connect without having to fly to the United States. Now an annual event, the Symposium has cemented itself as a significant educational and networking opportunity in the AIA’s yearly lineup.

Presented by Brett Dorney, Starr Consulting Services Brett Dorney, a consultant in Safety and Risk Management at Starr Aviation, began his presentation on loss prevention and risk management by recounting an issue that insurers faced in 2018. That year saw an increase in claims due to frequent bird strikes by commercial air carriers. The goal in addressing this issue from an insurer standpoint was to reduce claims and offer a competitive premium.

This year’s topics attracted aviation insurance professionals from various backgrounds: brokers, consultants, insurers, and reinsurers. Such a diverse group of both speakers and attendees truly expanded opportunities for learning about the aviation insurance lifecycle in greater detail across its various stages.

The afternoon commenced with three hours of educational programming (allowing a break for tea, of course), followed by a two-hour networking reception.

Though the topics presented may not appear to be broker-focused on the surface, each session offered valuable takeaways.

. . . a diverse group However, addressing longof both speakers term risks such as bird and attendees truly strikes can often affect the expanded opportunities operations of an entire industry. As brokers, it would for learning about the be prudent for us to ensure aviation insurance our commercial clients have access to risk management lifecycle. . . support whenever it is available. We should strongly encourage our insureds to participate in available safety and risk management programs by communicating their value.

16

agent / broker division

Discussion on Russia / Ukraine Judgment and its Impact on Future Coverages

Since every client is at least partially rated based on their claims experience, having procedures in place to prevent claims benefits both insureds and insurers.

Discussion by Mark Meyer, HFW and Robert Normand, Aon The Russia/Ukraine Judgement session began with background information on the Russia/ Ukraine conflict and the related UK court case. The case involved numerous aircraft located in Russia during the Russia/Ukraine conflict, owned by non-Russian operators and lessors. Not long after the war began, it became clear the aircraft would not be returned to the operators and lessors, despite repeated requests.

Risk management resources that brokers can inquire about for their commercial clients include: MS (Safety Management System) S programs F lightOps Training Emergency Response Plans Safety Audits Some insurers and third-party consultants offer support in creating and simulating Emergency Response Plans, typically as a client benefit, not a requirement. Emergency Response Plan simulations can be intense, requiring a company to “play out” a catastrophic accident. Going through this type of scenario allows each employee or stakeholder to know their role during an emergency and helps to avoid freezing up in the future. This is just one of the benefits we can provide for our insureds.

The case was brought against several insurers who took the position that the aircraft were not covered under the policies, including both All Risk and War Risk insurers. The judgment was that insurers, primarily the War Risk insurers, had to pay out over $1B to indemnify the insureds, with a small portion to be paid by the All Risk insurers.

After this background was given, Mark Meyer presented questions to Robert Normand, an insurance broker of the defendants in the case.

As a broker to these clients, he was tasked with navigating a multi-year battle to indemnify them, which, amid insurers’ assertions that coverage did not apply, sparked some distrust.

Even before the ruling, Normand saw War Risk premiums skyrocket, and not all of his clients renewed War coverage during that time.

In summary, risk management is a tool insurers use to reduce claims and offer competitive pricing. But for our clients, risk management resources can provide better experience reports and real skills for their employees in both safety and emergency situations.

17

agent / broker division Though AI can assist with tasks such as policy and endorsement analysis, these processes still require human oversight. So no, we are not out of a job. In fact, AI can often handle mundane, cookie- cutter, or overly time-consuming tasks that don’t require the level of expertise many of us have in this industry.

The takeaway is that, as brokers, we must navigate difficult situations with cool, collected professionalism, both when interacting with insureds and when acting on their behalf. Sometimes insurance companies can let our clients down (and vice versa, to be fair), but if we know the coverages, conditions, and exclusions offered in our insureds’ policies, we are better poised to support them through difficult and even catastrophic situations.

Peyer also made it clear that AI is here and presents an opportunity for smaller companies to catch up with larger companies through the efficiency it offers.

Larger companies often take a long time to make big changes and add new systems and technologies, while smaller companies could be poised to catch up if they take advantage of AI.

What will AI do for Aviation (Re-)Insurance?

Presented by Marco Peyer, Risktec Marco Peyer, co-founder of Risktec, a company that provides artificial intelligence (AI) solutions to reinsurers, gave an incredible representation of what AI can do for our industry — quoting, rating, and policy analysis, to name a few. He laid it out plainly for a room full of aviation insurance professionals to truly understand: AI should be a co-pilot.

18

agent / broker division This sentiment applies to brokers as well; those who can integrate AI and automation into their processes will gain efficiency advantages. The advantages do not come without risk, however. Peyer cautioned that when using AI to analyze data, one must ensure the quality of the data. Be sure to consider the age, accessibility, integrity, consistency, and the source of the data.

the insured is higher on all counts. While the GA market is seeing some softening due to an increasing number of competitors, Fadden advised new MGAs (managing general agents) entering the market to set themselves apart, stating, “many are called, few are chosen.”

Despite the competition, we may eventually see the large payouts in the recent Russia / Ukraine ruling trickle down to all sectors of aviation. Truthfully, the majority of aviation insurance policies are reinsured by a handful of reinsurers, which means unprecedented payouts for one sector could eventually affect all sectors.

The State of The Industry Presented by Tom Fadden, Allianz Tom Fadden closed the event with a comprehensive overview of the state of the industry. Air carriers have seen a rise in passenger numbers, which are expected to exceed pre-Covid levels. For most commercial aircraft risks, we expect premiums to rise as exposure increases, driven by higher hull values and higher War premiums.

Rachel Lewis began her career as an assistant to the president at Schrager Hampson Aviation Insurance and is now a licensed insurance agent. In May 2025, Rachel was elected to the AIA Board of Directors as the Agent/Broker Division’s DirectorElect. She will serve as Director-Elect for one year before beginning her two-year Director term.

Another factor impacting premiums is claims costs. With inflation on the rise, the cost of adjusting a claim and indemnifying

19

claims division

Claims perspective of the 2025 London Symposium Jeff Sheets, VP, Regional Claims Manager, Applied Underwriters Aviation AIA Director, Claims Division

Greetings, fellow claims professionals!

series of expert presentations organized by AIA. We’re grateful to all the speakers who volunteered their time and expertise to provide such important insight into the current state of the market from a global perspective.

What a year it’s been! 2025 brought us a whirlwind of events, each stirring its own set of emotions. Given the global reach of our industry, one event that deserves some spotlight is the AIA London Symposium.

First up was a presentation on risk services — specifically, how leveraging harvested data and industry expertise can significantly benefit operators.

As a claims professional, this really resonated with me. It’s striking how the lessons we learn in the claims process align so closely with the benefits of using data to better manage risk. One interesting point was that large companies are now facing crisis events every 4-5 years, and the frequency of these incidents continues to accelerate.

Thanks to the generous support of my employer (a fantastic AIA partner, too), I had the privilege of attending the event this past November. It was an excellent opportunity to reconnect with old friends and colleagues, as well as meet a dynamic mix of seasoned and rising professionals within the aviation insurance world. If you ever have the chance to attend, I highly encourage you to make the effort — it’s truly worth it.

. . .large companies are now facing crisis events every 4–5 years, and the frequency of these incidents continues to accelerate. This is a wake-up call for all

The event wrapped up with a fantastic networking session, where over 100 of us mingled and chatted about everything from aviation to our personal lives. But before the socializing kicked off, we were treated to invaluable formal education through a

of us. Claims professionals are often the ones cleaning up after these events, but we must also be proactive in helping to manage the ripple effects. You might wonder how we can do that when we’re dealing with the aftermath of an

20

claims division

experts who shared updates on Russiarelated disputes between lessors and carriers, war-risk insurance claims, and the complexities of AVN48D clauses. Naturally, given that litigation is still ongoing, much of the information was already part of the public record. But having it distilled and summarized for our collective benefit was incredibly valuable. As we know, every claim reaches a conclusion, and there are always lessons to be learned from even the most challenging cases.

incident. The answer? We’ve all become risk and safety consultants over time. As we handle claims, we see firsthand where risk management is succeeding — or failing — and with a little digging, we can often identify the root causes.

Claims professionals are experts in spotting risk patterns, whether we formally track them or not. By handling various types of claims, whether related to airports, workers’ comp, or aircraft categories, we build a unique perspective. This makes it crucial that we use our experiences to inform our insights.

Another speaker addressed trends in the world of “heavy iron” claims amid recent tragic losses in the market. The outlook?

It’s going to remain tough, as the projected costs of these claims keep rising. This is information most of us are already familiar with, based on our own claims experience and the ongoing litigation trends. The world is shrinking in terms of how quickly news and verdicts travel across borders.

It’s important to push past our biases, avoid jumping to conclusions, and ensure that we gather and share valuable, actionable information with our stakeholders.

Ultimately, we’re in a position to uncover deeper issues that go beyond the obvious, such as “I forgot to tighten the bolt.” Only with good information can we help correct future operations and prevent future losses.

With airlines expanding their fleets, next-

We also heard from a team of defense

21

claims division gen aircraft becoming more complex and expensive to repair, and parts growing increasingly difficult to source, the challenges are stacking up. And let’s not forget the operational stressors: rising passenger loads, weather disruptions, government shutdowns, and shortages of pilots and mechanics. It’s clear that aviation remains a challenging environment in which to do business.

Whether it’s providing support to insureds, helping claimants recover, or collaborating with our colleagues, it’s vital that we leverage all our resources to manage these growing challenges. And where there’s a shared benefit, let’s not be afraid to reach out and offer a helping hand.

Here’s to staying strong, staying informed, and, most importantly, staying connected as we navigate the year ahead!

What does all of this mean for us as claims professionals? We need to pull together more than ever before.

Jeff Sheets is vice president and claims manager with Applied Aviation. A private pilot, Jeff has been in the insurance industry since 2003, and he has spent the past 17 years in a management capacity. Jeff was elected as Director-Elect of the Claims Division in May 2023 and began his two-year term as Director of the Claims Division in May 2024.

22

SAVE THE DATES FOR THESE 2026 AIA EVENTS AIA 2026 Annual Conference May 4 - 7 (Dallas) Core Principles and Concepts Course August 13 - 14 (In-Person and Virtual) 2026 AIA Open September 21 (Atlanta) 2026 AIA London Symposium October 27 (London, United Kingdom)

Protect the Claim. Control the Risk.

24/7/365 Nationwide Environmental Response, Regulatory Reporting, and Contractor Management for Aviation Incidents

NATIONWIDE EMERGENCY RESPONSE 800-579-2872 6205 Chapel Hill Blvd Suite 100 Plano, Texas 75093 Non-Emergency 972-378-7333 www.curaes.com

YOUR CONFERENCE EXPERIENCE BEGINS HERE

REGISTRATION OPENS FEBRUARY 4 AT 10:00 AM ET

YOU’RE INVITED TO AIA 2026 Don’t miss this milestone conference! Join the Aviation Insurance Association in Dallas as we celebrate 50 years of serving the aviation insurance industry. The AIA Annual Conference is your chance to reconnect with trusted colleagues, forge new partnerships, and position your business for growth—all in one dynamic setting. Network with peers during the receptions, earn continuing education credits, and engage directly with every segment of the association.

What’s Included with Your Registration: Access to the full conference program Up to 12.0 hours of CIE- and CLE-accredited education Several formal and informal networking opportunities Access to the Exhibit Area featuring the latest industry technologies and services Education led by aviation insurance experts on topics impacting your organization Inspiration from the General Session Keynote speakers

SCHEDULE AT A GLANCE All conference functions are in Central Time.

MONDAY, MAY 4 1:00 - 5:00 PM

Continuing Legal Education Sessions

6:00 - 7:30 PM

Welcome Reception

TBA - 3:00 PM

Sporting Clays, Golf, Optional Events

5:30 - 7:00 PM

Women's Initiative Happy Hour

7:00 - 8:15 AM

Breakfast with Exhibitors

12:00 - 1:00 PM

Lunch with Exhibitors

5:00 - 6:00 PM TUESDAY, MAY 5 3:30 - 5:30 PM WEDNESDAY, MAY 6 8:00 AM - 12:00 PM

New Member/First-Timer Reception

Queuing Up at AIA

Continuing Insurance Education Morning Program

1:00 - 5:00 PM

Continuing Insurance Education Afternoon Program

7:30 - 8:30 AM

Committee Meetings

9:00 AM - 2:00 PM

General Session

THURSDAY, MAY 7 7:45 - 9:15 AM 2:30 - 3:30 PM 6:00 - 9:00 PM

Breakfast with Exhibitors Division Meetings

Closing Party at Gilley's

25

INDUSTRY-LEADING EDUCATION Continuing Legal Education (CLE) Sessions | Monday, May 4 Our CLE programming delivers four hours of legal education focused on issues impacting attorneys specializing in the aviation insurance industry. Topics will include: the FAA update on pilot medical clearance and its impact on crash litigation the “Butterfly Effect” and how seemingly insignificant actions at the beginning of aviation litigation can trigger huge consequences, and the impact of contractual risk transfer scenarios on coverage.

Continuing Insurance Education (CIE) Program | Wednesday, May 6 The CIE programming features a full day of insurance education specific to our industry led by aviation industry experts you’ll recognize. This year’s sessions include: Understanding How Artificial Intelligence Can Be Used In Claims Accidents Hurt, Safety Doesn’t - The Sequel!: Aviation Ground Handling Accidents and Risk Management Strategies Coverage B Takes Flight: Personal & Advertising Injury Risks for Drones Breaking Down Ancillary Coverages: Does One Size Really Fit All? Expert’s Guide for Placing Quota Share Risks Behind the Scenes: What Really Happens in the Claims Process So, You Think You're Covered? You did what, where, when? You've Got to be Kidding Me! AI’s Effect on Brokering and Underwriting Aviation Insurance: Practical Applications, Coverage Considerations & Emerging E&O Exposures

MEET OUR LUNCHEON KEYNOTERS We are excited to welcome aviation safety and risk management pioneers John and Martha King, owners of King Flight Schools, Inc., to present at our General Session on Thursday, May 7.

Straight Talk About Safety When we say “safety is our highest priority” do we really mean what we say? Wouldn't grounding the airplane be the safest thing? This startling presentation will provide a provocative approach with new concepts, a new vocabulary and fresh insights on the subject of aviation risk management.

About the Kings John and Martha King have delivered millions of courses to pilots for more than 40 years. The Kings estimate their training has helped approximately 50 percent of the total certificated pilot population pass at least one knowledgebased exam. They are recognized as pioneers in groundbreaking programs on aviation risk management for general aviation pilots and were influential in the FAA’s adoption of risk management-based testing in the new Airmen Certification Standards. In addition to being a pioneer in general aviation risk management, they are the only couple to both hold every category and class of FAA rating on their pilot and instructor certificates.

26

OMNI DALLAS HOTEL Situated near downtown restaurants, shops, and the popular Dallas Arts District, the Omni Dallas Hotel (555 S Lamar, Dallas, TX 75202) provides a modern, welcoming environment to learn, conduct business, and network with your peers on and off property.

Discounted Rates for Attendees Beyond simple convenience, staying at the host hotel offers opportunities for spontaneous connecting and learning outside of organized functions. We are pleased to offer our AIA guests a negotiated hotel rate of $290++ per night for reservations made by Monday, April 13, 2026 (subject to availability; open to registered attendees only).

ABOUT DALLAS Dallas, Texas, is an emerging global city known for its thriving arts scene, rich Western heritage, and powerful economic influence. With its iconic skyline and vibrant cultural districts, Dallas blends modern urban energy with deep historical roots. The city’s economy is broad and resilient, anchored by major sectors such as technology, finance, healthcare, and transportation.

Dallas Fort Worth International Airport (DFW), one of the largest and busiest airports in the world and serves as a major global gateway, supporting millions of passengers annually. Explore more about what makes Dallas a standout destination at www.visitdallas.com.

27

PRICING & DEADLINES Conference registration opens on Wednesday, February 4, at 10:00 AM Eastern Time.

Remember to renew your AIA dues before registration opens to receive the discounted member rates. Early Bird registration is available through March 18, 2026.

Registration Rates EARLY BIRD

REGULAR

AIA Member

$750

$875

Non-Member

$1,275

$1,425

Speaker

$500

$500

One-Day Pass

$575

$575

Exhibitor Tabletop Display Fees EARLY BIRD

REGULAR

AIA Member

$250

$350

Non-Member

$450

$550

Additional information about exhibitor opportunities is available here.

Event Fees CIE for Credit: $75 CLE for Credit: $100 Golf Tournament: $250 Sporting Clays Tournament: $250 Guest Rates Guest Package A (Welcome Reception and Closing Party): $280 Guest Package B (Welcome Reception Only): $95 Guest Package C (Closing Party Only): $185

28

THANK YOU SPONSORS As of January 28, 2026 Major Event Sponsors Class A Insurance Services Acrisure Aerospace QBE US

Platinum Patron Sponsors AIG Aerospace Applied Underwriters Aviation Cunningham Swaim, LLP Eiger Insurance Services London Aviation Underwriters Rosen & Schneider, LLC Simply Easier Payments Worldlink Specialty, LLC

Function Sponsors Aeris Insurance Solutions King Air Academy Murray, Morin & Herman, P.A.

Gold Patron Sponsors Beacon Aviation Insurance Services Global Aerospace National Hangar Insurance Program Old Republic Aerospace Rokstone Aviation Starr Victor Rane

Engagement Sponsors Aerospace Insurance Managers, LLC Aircraft Builders Council Amundsen Davis LLC AXA XL Concirrus Dan Moore Aero LLC Eiger Insurance Services, Inc. Executive Flight Training Great American Insurance Group Guy Carpenter The James A Gardner Company Inc. Kimmel Aviation Insurance Agency London Aviation Underwriters Preferred Aviation Underwriters Sompo International

Ruby Patron Sponsors Alliance-Compliance, Inc. Emerald Patron Sponsors CRC Insurance Services LLC

Interested in maximizing your impact at AIA 2026? View our sponsorship opportunities here.

29

safety report

Bridging Training Gaps in Business Aviation with CBTA Tim Schoenauer, Global Senior Director, Training Solutions Business & Helicopter Aviation Training, CAE

From Task Completion to True Competence

Business aviation has never operated in a more dynamic or demanding environment.

New-generation aircraft, increasingly complex airspace, evolving threats, and rapid technological change have elevated the expectations placed on pilots. Yet many pilots continue to train exclusively to the regulatory standards that have remained largely unchanged for decades.

While regulated task-based training ensures compliance, we can do better to prepare crews for today’s highly variable operational landscape.

CBTA represents a structural evolution in aviation training and is increasingly supported by regulators such as the FAA, EASA, the UK CAA, and Transport Canada. Rather than teaching pilots to complete a series of prescribed tasks, CBTA uses realistic scenarios — often informed by issues other pilots have recently encountered — to expose crews to the types of challenges they are most likely to face.

CBTA focuses on developing and assessing nine pilot competencies and observable behaviours, such as decisionmaking, situational awareness, workload management, flight path management, and communication. These competencies are critical in preventing accidents, not just managing them.

This gap has real implications for insurers, brokers, underwriters, claims professionals, and aviation attorneys. When an unexpected event occurs — often in the margins between known procedures and the unpredictable — pilot resilience becomes a key determinant of outcome, liability, and ultimately, risk exposure. The industry needs training that develops adaptable, data-informed, real-world competencies. That is precisely where Competency-Based Training and Assessment (CBTA) comes in.

The industry needs Beginning in January 2026, training that develops CAE is implementing CBTA principles in business aviation adaptable, datarecurrent training, starting informed, real-world with Phase A of the EASA recurrent curriculum. CBTA competencies.

principles are also reaching our customers in the Americas through an introductory initiative called CORe, described as follows:

30

safety report Training powered by Real Data

identifying emerging risks or skill gaps is difficult, leaving pilots dependent on syllabi that may not reflect current operational realities.

CAE’s training methodology sits at the intersection of learning science, advanced technology, and evidence-driven insights. It integrates three pillars:

CORe fills this gap by delivering the data needed to inform CBTA scenarios. It is a data-driven, aircraft- and regulatoryagnostic training method that enhances recurrent training with scenarios derived from real operational trends. CORe modules draw from multiple sources, including anonymized performance data from CAE Rise™ collected during CAE training sessions, along with robust inputs from OEMs, operators, and trusted databases such as EASA’s DATA4SAFETY.

L earning sciences: experiential, scenariobased training proven to enhance retention and performance Competency-based frameworks: measurable behavioural outcomes that directly translate to real-world performance Evidence-based practices: curriculum continuously refined by data, not assumptions The engine enabling this transformation in business aviation is CAE CORe: Continuously Optimized Recurrent training.

Photo credit: Kim Rosenlof

CORe: Turning Insights into Action

All insights are tailored to the evolving needs of business aviation pilots.

Commercial airlines have long used operational data to shape their simulator training. By contrast, most business aviation operators lack the scale to generate meaningful datasets: more than 80% operate a single aircraft, and over 95% operate five or fewer. Without large datasets,

CORe exercises address risks and prepare pilots for situations that fall outside traditional compliance training. When emerging issues appear in the data, relevant findings are integrated into new simulator

31

safety report

Photo credit: Kim Rosenlof scenarios. These insights are translated into short, focused CORe modules that expose pilots to both recurring risks and new threats beyond regulatory requirements.

leveraging science, technology, and global data networks to ensure pilots are fully ready, and not just compliant. As we expand CBTA delivery across our worldwide business aviation network, we are elevating the performance and preparedness of every pilot who trains with us.

Examples include runway excursions, GPS jamming or spoofing, or sudden airport diversions caused by social or geopolitical unrest. These scenarios frequently contribute to incidents not because pilots lack technical skill, but because they were never trained to anticipate or manage these real-world dynamics.

In a sector defined by complexity and responsibility, bridging today’s training gaps is essential. With CBTA and CORe, we are giving pilots and the organizations that insure them the confidence that they are truly ready for the moments that matter.

A Better Standard for an Evolving Industry

Tim Schoenauer leads CAE’s Training Solutions Team, which is focused on modern, innovative training and regulatory and operational solutions in business aviation.

He has held senior leadership and flying positions in the past 25 years in both commercial and business aviation, including captain, TRE, flight crew licensing inspector, head of training, director of operations, and accountable manager with global organizations. In addition to his responsibilities at CAE, Schoenauer is engaged in several industry committees and remains current flying the Gulfstream 650.

For the insurance community, CBTA and CORe represent meaningful advancements in risk mitigation. Better-prepared pilots lead to fewer incidents, more effective threat management, and improved outcomes when abnormal events occur.

CAE is committed to advancing training standards across business aviation by

32

Board of Directors Director, Reinsurance Division Raffaella Basile

President ian Wrigglesworth Guy Carpenter London, United Kingdom

Swiss Reinsurance Company Ltd Zurich, Switzerland

VICE PRESIDENT Luke Uithoven

Director, Underwriter Division Meghan Griffin

Kimmel Aviation Insurance Agency, Inc. Greenwood, MS

Sompo International Alpharetta, GA

Treasurer Nicole Wolfe Stout

International Director nick redgrove

Strawinski & Stout, P.C. Atlanta, GA

Price Forbes London, United Kingdom

Secretary David Hampson

Director-at-Large Michael McGrory

Schrager Hampson Aviation Insurance Agency Bedford, MA

Amundsen Davis, LLC Chicago, IL

Director, Agent / Broker Division Kristen Suarez

Director-at-Large Jeffrey t. Sutton

BWI Aviation Insurance Agency, Inc. Warrenton, NC

London Aviation Underwriters, Inc. Federal Way, WA

DIRECTOR-ELECT, AGENT / BROKER DIVISION Rachel Lewis

International Director-at-Large Paul O’Ryan

Schrager Hampson Aviation Insurance Agency Bedford, MA

Starr Aviation Toronto, Canada

Director, Attorney Division Mark Meyer

IMMEDIATE PAST PRESIDENT Christopher S. Morin

HFW London, United Kingdom

Murray, Morin & Herman, PA Tampa, FL

Director, Claims Division Jeff Sheets

AIA General Counsel Bob Williams

Applied Underwriters Aviation Los Angeles, CA

Victor Rane PLC Pittsburgh, PA

DIRECTOR-ELECT, CLAIMS DIVISION Stephanie Short

Executive Director Mary Gratzer

Great American Insurance Company Bellingham, WA

Aviation Insurance Association Lexington, KY

33

Aviation insurance glossary

Glossary of Common Aviation and Insurance Acronyms AIA — Aviation Insurance Association

GHSP — Ground Handling Service Providers

AOPA — Aircraft Owners and Pilots Association

HUD — Heads Up Display

ASAP — Aviation Safety Action Program (FAA)

IATA — International Air Transport Association

ASIAS — Aviation Safety Information Analysis and Sharing system (FAA)

IBAC — International Business Aviation Council

ASRS — Aviation Safety Reporting System (FAA)

ICAO — International Civil Aviation Organization

CASA — Civil Aviation Safety Authority (Australia)

IFR — Instrument Flight Rules IMC — Instrument Meteorological Conditions

CAAC — Civil Aviation Administration of China

IS-BAO — International Standard for Business Aircraft Operations

COPA — Cirrus Owners and Pilots Association

IS-BAH — International Standard for Business Aircraft Handling

DPE — Designated Pilot Examiner

MRO — Maintenance Repair Organization

EAA — Experimental Aircraft Association EASA — European Union Aviation Safety Agency

NBAA — National Business Aviation Association

E6B — A type of manual or electronic flight computer

NTSB — National Transportation Safety Board (U.S.)

ESG — Environmental, Social, and Governance

P&C — Property and Casualty SMS — Safety Management System

EVTOL — Electric Vertical Takeoff and Landing Vehicle

UAM — Urban Air Mobility

FAA — Federal Aviation Administration (U.S.)

UAV — Unmanned Aerial Vehicle (also known as a drone)

FBO — Fixed base operator (service station for aircraft and pilots)

VFR — Visual Flight Rules VR — Virtual Reality

FDM/FOQA — Flight Data Monitoring / Flight Operations Quality Assurance

WAI — Women in Aviation International

GA — General Aviation

This is an abridged list of aviation insurance terms that appear in current and previous editions of the AIA’s The Binder.

GAMA — General Aviation Manufacturers Association

34