Usability and Evaluation: The Michigan Theater

Page 33

P: Like in the screening room or the annex. They’re never sold out in the main auditorium except for special events. I: Um, any other comments, feedback, anything else that you’ve thought of? P: I don’t think so. I actually think it’s a very functional website and I think it actually has been somewhat updated and I don’t think it’s been left completely uh untouched. I think they’ve made some changes recently but I could be wrong if they’re telling you that’s not the case. I used to find it quite confusing to get to the film I wanted to see because of the state theater/michigan theater thing and dates it wasn’t it wasn’t always possible to look ahead. It’s very important to show the schedule as far in advance as possible if it’s known. I know sometimes they don’t know on Monday they don’t know if the film will be held over on Friday or not. I understand all that. I: So do you often go to try and see what movies will be playing in the future? P: Yes. Especially if I want to see them, um, but they’re not in town yet, I wanna know, you know, when’s the movie, when do I need to make room in my schedule to see that movie. I: And so where on the website can you see like what movies are coming next? P: You pick films. I: And it just shows youP: It shows you a list of films. I think alphabetically I’m not sure either alphabetically or by date. I think it’s alphabetical. Anyway you have to scroll through the list of films and if they know when it’s gonna play it’ll be on there. I: Ok. P: They don’t always know. I: Um… so I think that was all the questions I had. Angela, did you have anything to add? I: Yeah I do. Um, generally, when you purchase a ticket or when you go to Michigan Theater do you log in first or do you first browse for the movie and then log in when you’re planning on purchasing the ticket? P: Um, I think I have a cookie in my browser so I think it recognizes me. So I’m not aware I’m really not... that must be very transparent I’m not aware of logging in with a password. Where I do have to identify myself is when I reserve a ticket and it asks for my gold card number. I: And then you mentioned about the film discussion group, do you, where is it and when do you usually go to it? P: The film discussion group that I’m a member of is led by Russ Collins who’s the executive director of the theater and the foundation and all that. Uh, and it meets at the Jewish Community Center one Monday evening every month for uh 8 months a year I think. I: And is it only for gold members orP: No no no no no. I: Anybody can join? P: Anybody can join. There’s a um I think it’s roughly 10 dollars a meeting or something like that. It’s not a perk of membership or anything it’s a separate… it’s a separate service that Russ Collins offers the community. I: And how did you find out about the discussion group? P: Probably as a JCC member. But that was um, maybe, I don’t know what it is, 10 years ago, the group’s been going on for a long time. I: Are they usually all the same people P: Yes. I: Or do you see new members coming in? P: Most people are uh buy year, buy a year’s series of those discussions. So, in a given year they tend to be the same people. I: And do most of the members go to the Michigan theater to watch these movies or they’re usually just you have

33


Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.