3. IIRUC

SOA – competitive advantages

Rangu Calin 03.11.2009

Enterprise Information Management

Gartner 2006

Why about SOA?

Gartner 2006

Understanding your assets – strategy for SOA success

Gartner 2006

SOA: Aligning Business and Technology

Gartner 2006

EIM for BPMS and SOA

Gartner 2006

Mini Case Study BANK OF AMERICA (ASIA) UPGRADES ITS IT INFRASTRUCTURE

BANK OF AMERICA (ASIA) ISSUE • The largest and most profitable subsidiary of the Bank of America outside of the US. • It offers a wide range of consumer and commercial banking products and services.

• As the Bank introduced new products it found that it needed a more flexible and robust information technology (IT) infrastructure that could integrate the systems supporting all of its products and that could provide a consistent customer experience across channels.

• The bank also wanted to reduce the costs of supporting and owning its technology assets.

• The Bank's Core Banking system has been using Fiserv's ICBS Banking application running on an IBM AS/400 midrange computer for many years.

• This application interfaces with Base24 software running on a Tandem computer which acts as a transaction processor and message switch for banking transactions coming in from ATMs, phone banking, and Internet banking channels that are open 24 hours a day.

• The system worked well for the Bank's core products but could not easily handle new products.

Bank of America Case Study • CIO for Bank of America (Asia) did not want to overhaul the entire system, but instead wanted to use middleware software products that could work with the bank's existing IT infrastructure while providing a platform that could handle new services and products.

• After a six-month search, CIO and his information systems staff selected an Enterprise Application Integration (EAI) software and related middleware - that can integrate information from the new service channels with the systems supporting the bank's various financial products.

• The bank also installed other software tools, including Web server software, IVR and CTI engines.

• The end result was an infrastructure with the flexibility to serve current and new demands from the bank's clients.

Case Study Bank of America (Asia)

Service Oriented Architecture – Delivering Real Channel Management One Service For All Clients, Products and Channels

SOA

A systematic approach to integration: replacing custom point-to-point adaptors with a hub and spoke system.

The Foundation: SOA What is SOA [Service Oriented Architecture]? A concept, an approach An evolution in architecture, not a revolution. It captures many of best practices or actual use of the architectures that came before it Key, emerging, non-financial competitive differentiator

Why SOA in banks?

To respond to rapid and unpredictable changes in market demand, customer requirements and channel offerings.

To significantly increase competitiveness.

Enables components to be used, reused and enables data to be reused by different components - promotes reuse of existing IT assets rather than costly reinvention.

Decrease integration costs and allow for much more dynamic solutions to be deployed.

Why IIRUC Service ?

•Heritage of 40 years international experience, part of one of the biggest IT services group, with over 1 billion EURO turnover in 2009 •Romanian management experience of one of the biggest implementation of SOA

•Managing with success one of the major SOA projects in Ukraine

Thank you for your attention!

SC IIRUC SERVICE SA 7th “Fabrica de Glucoza” Street Sector 2 020331 Bucharest Romania

Tel.: +40-21-232.25.21 Fax: +40-21-232.25.26 Mail: office@iirucservice.ro www.iirucservice.ro