AGINCARE.COM SPRING/SUMMER NEWSLETTER 2023 3 AGINCARE.COM SPRING/SUMMER NEWSLETTER 2023

Vicky is home care Registered Manager of the Year

At the Agincare home care service annual meeting, Vicky AnneBurrows from the Worthing home care service was presented with the ‘Registered Manager of the Year’ award. She was praised for the positive relationship she had established with the local authority, and for the close bond she has formed with her team and those they care for in the community.

Michelle Williams from the Worcester service won the award for highest percentage of positive feedback from the annual customer service survey. Clare Dixon and Jane Nash from the Rose Garden extra care service won the award for highest percentage of positive feedback from the annual care worker survey.

’Good’ news across Agincare services nationwide

In exciting news, Agincare’s Oxford home care service has been rated ‘Good’ following a recent Care Quality Commission (CQC) inspection.

The care team, led by Bohdana Spitalnikova, were overjoyed with the positive comments in the CQC’s report, which praised the friendly and respectful relationship the care team has made with service users.

The Agincare Oxford home care service is proud to be a strategic business partner to Oxford County

Council’s ‘Living Well at Home’ contract that delivers both reablement and long-term domiciliary care to the community.

Similarly, the Agincare Poole home care service has also been rated as ‘Good’ in all categories.

Alongside other recent CQC inspection outcomes, the spate of ‘Good’ CQC ratings across the country reflect Agincare’s key values of high-quality, personalised care in the community.

WHAT IS HOME CARE?

Agincare UK has been providing high-quality home care (also known as domiciliary care) for many years. The service supports people to live independently at home, with regular visits from a care worker for personal care, help with everyday tasks and social activities.

Clients, residents and care teams across our services celebrated the King’s Coronation. At Agincourt Care Home in Weymouth (pictured), the residents and the care team formed a committee to help plan their garden party.

COOKING LESSONS WITH SOPHIE GO DOWN A STORM!

Sophie Rodd from Agincare’s live-in care team held another of her popular home cookery classes. Over half a day, she shows a roster of new live-in care workers how to make a variety of tasty and healthy dishes.

Sophie’s cooking classes are just one part of the overall training process for Agincare’s knowledgeable and professional live-in care workers. They are carefully selected by the live-in care team to enrich the lives of those they support: helping with personal care, companionship, mobility, domestic tasks, socialising and enjoying days out.

Agincare’s live-in care workers are diligently matched by a designated Care Co-ordinator who will take the time to assess the needs and preferences of service users to assess the needs and preferences of those requiring care and support.

WHAT IS LIVE-IN CARE?

Agincare live-in care service provides one-to-one, 24-hour bespoke care for people in the comfort, security and familiar surroundings of their own home with the support of a carefully matched live-in care worker.

Find out more at agincare.com/live-in

Celebrating International Women’s Day 2023

Agincare celebrated International Women’s Day by sharing stories on social media of some of the amazing women who work across its care services. All the women featured play an integral part of their care service, whether through dedication to the role, supporting their teams or inspiring others to achieve their goals.