Our commitment to you

AGINCARE.COM

Agincare is committed to delivering highquality personalised care and support, with the wellbeing of everyone that draws on our services remaining at the heart of everything we do.

There are so many brilliant stories across our services, where we know our teams are making a difference to people living the life they want to, in the place they want to.

With over 35 years’ experience, Agincare remains family-owned, independent and not backed nor driven by private equity investors.

This means that Agincare will remain sustainable in the long term, providing stability and peace of mind for everyone that relies on the care and support it provides. This includes 4000 of our team members.

Our annual customer service survey is sent to all our clients and their families nationwide. The results help us maintain our high standards and continuously improve the care we provide.

98% –The care team are polite and behave respectfully

97% –I feel safe with the care team

92% –The service helped to improve quality of life.

91% –Overall, I am satisfied with the service

Welcome to the Spring/ Summer quarterly newsletter with latest news and exciting updates from our care services nationwide.

We are proud of our continued growth across our range of services, new and enhanced partnerships across the country and our continued investment in further developing learning, development and wellbeing support for our teams.

Whatever the service we provide, please rest assured the wellbeing of those we care for and support is always our top priority.

Raina Summerson, Agincare Chief Executive