Complete Property Solutions Company Profile Brochure

P R O F I L E

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Solutions

One Solution. One Destination.

Complete Facility Maintenance.

C O M P A N Y

Complete

WHO WE ARE PARTNERING WITH CLIENTS TO BE AHEAD OF THE CURVE CPS partners with leading facility managers to provide essential facility services that keep operations healthy. A leader in retail, logistics, business & industry, and hospitality​.

With decades of deep experience in cleaning, including being on the front lines during the COVID-19 crisis, we are committed to partnering with our clients with the latest advances for maintaining healthy operations.

CPS has deep expertise in maintaining healthy operations for clients with the highest standards for performance and compliance. We deliver results that keep businesses operating healthy.

CPS works as an extension of our clients’ team, helping anticipate issues, ensure quality, and improve efficiency. Our team members and a network of managed resources, we deliver results at the scale and to the specifications clients require.

We deeply understand our clients’ needs and tailor our comprehensive suite of solutions to the scale and specifications they require. Working closely with our clients, we provide ongoing consultation and evaluation of services to help maintain healthy operations.

The best advice we can give from the start is to get the best advice from the start!

W H O

• We act with integrity, honesty, and straight talk, even when it isn’t easy.

• We value a bias for action and individual initiative.

• We lead from the front and have the autonomy and drive to pivot quickly.

• Our culture informs our behaviour, and our behaviour drives our success.

A R E

The CPS culture is built on the belief that all work is honourable, and we acknowledge the dignity of those who do it.

W E

CPS is committed to partnering with clients to Be Ahead of the Curve through the latest advances in healthy operations. Our expert team leverages technology to enable our clients to anticipate issues, ensure quality, and maximize efficiency.

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Solut ions

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WE RAISE STANDARDS AND LOWER COSTS CPS has raised standards and lowered costs through process efficiency, technology, and operations at scale. We do this by focusing on our clients’ end goals and tailoring programs to meet their challenges, with a scope and scale that are efficient and effective.

OPERATIONS AT SCALE CPS partners with clients to deploy solutions at scale. We deploy solutions tailored to meet the needs of partners across their entire enterprise and leverage that scale to increase consistency, quality and efficiency.

INTEGRATING SERVICES By bundling services, CPS can meet client challenges and enhance quality within a facility. From cleaning and disinfecting to exterior services, CPS works with clients to bundle services to drive quality and cost savings.

LEVERAGING TECHNOLOGY We incorporate technology into our solutions to better meet our clients’ high standards for performance, quality, efficiency, and transparency.

W E

WE PARTNER WITH CLIENTS TO BE AHEAD OF THE CURVE Using the latest processes and technologies to maintain healthy operations, our teams anticipate client challenges and proactively deploy solutions. We create comprehensive, tailored programs that draw on decades of expertise across sectors. We leverage best practices across markets and services, and provide ongoing transparency, visibility, and communications.

H O W

We are partners in healthy operations to help keep you stay safe and help everyone lower the curve.

W O R K

HOW WE WORK FOR YOU

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OUR EXPERTISE INTEGRATED FACILITY SUPPORT SERVICES:

Today, facility services are essential for healthy operations. A facility services management partner needs to have extensive experience with COVID-19 prevention and response, along with knowledge on chemicals, equipment, staffing, and interior and exterior maintenance. Our expert team delivers highquality facilities services to maintain healthy operations.

DEEP EXPERTISE: CPS has deep expertise in facility services to maintain healthy operations for clients with the highest standards for performance and compliance. We partner with industry-leading operations to deliver essential facility services that help customers and employees stay safe.

PROVIDING FACILITY SERVICES AT SCALE: CPS offers facility services to maintain healthy operations so that customers and employees stay safe. CPS clients rely on our footprint to deliver facility services at scale. We work as a trusted partner to our clients, tailoring solutions and designing and implementing cleaning, disinfecting, and facilities services maintenance strategies for healthy operations across multiple industry sectors.

FACILITY SERVICES TAILORED TO YOUR NEEDS: CPS works with clients to tailor programs that fit their needs and meet industry challenges. We are an extension of our clients’ team, helping them anticipate issues, ensure quality, and improve efficiency. To maintain healthy operations, we work with clients to design and implement programs that incorporate cleaning and disinfecting, equipment maintenance, facilities maintenance, and overall strategies that keep operations running smoothly.

A D D E D

A TRUSTED PARTNER IN FACILITY SERVICES MANAGEMENT:

V A L U E

CPS sets the industry standard for consistently high quality, compliant, and cost-effective services including contract cleaning, floor care, technical services, exterior services, and integrated facility support services. Whether our customers want to partner with CPS for one or many services, we will provide the optimal customized solution.

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OUR SERVICES Keeping Facilities Safe and Healthy CLEANING AND DISINFECTING

PROVEN PERFORMANCE THROUGH TECHNOLOGY AND EXPERTISE: CPS provides cleaning and disinfecting services to leading operations. Our janitorial experts use registered disinfectants and the most advanced cleaning methods for proven performance. Technology is leveraged across every facility for ongoing reporting, auditing, and tracking to increase efficiency and enhance transparency.

Contract Cleaning and Janitorial COMMERCIAL JANITORIAL SERVICES CRITICAL TO HEALTHY OPERATIONS: A strong janitorial program is key to the health of any operation. We work with clients across a wide range of industries to tailor commercial janitorial services to meet specific operational needs. Our teams examine the cleaning requirements of a space, evaluate the frequency of cleaning, and make recommendations regarding cleaning devices, chemicals, and protocols.

Our expert commercial janitorial services team performs regular cleaning, disinfecting, and maintenance to reduce the spread of viruses and keep customers and employees safe.

A PROVEN PROCESS: CPS has developed and refined a proven process for commercial janitorial services. We organize supplies and equipment, analyze floor plans and workflows, and create a plan tailored to the needs of a specific environment.

CPS organizes signage, supplies, and equipment and performs audits to evaluate ongoing performance. Ongoing training is also performed to give teams updates on protocols, equipment, and chemicals, and to reinforce or introduce safety measures.

JANITORIAL PROGRAMS TAILORED TO YOUR NEEDS: CPS partners with facilities managers to implement cleaning programs tailored to their specific needs. We develop disinfecting strategies to the scale and frequency required to maintain health and safety. Our team has the flexibility to fully manage your outsourced janitorial program, or to supplement janitorial staff where preferred.

O U R

CLEANING AND DISINFECTING PROGRAMS TAILORED TO YOUR NEEDS: CPS works with clients to create programs that fit the needs of both individual sites and the requirements of large corporate entities. Working with municipalities, schools, and businesses, CPS utilizes best practices across markets to deliver solutions for professional cleaning and disinfecting.

S E R V I C E S

KEEP CUSTOMERS AND EMPLOYEES SAFE: CPS offers cleaning and disinfecting services that help clients maintain healthy operations and Be Ahead of The Curve. From enhanced touchpoint cleaning to turnkey janitorial programs, CPS works with clients to deploy solutions that keep customers and employees safe.

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At CPS, our professional post-renovation cleaning services offer a thorough, detailed, and multi-phase cleaning of your new or renovated space. We can work directly with your contractors to provide professional cleaning near the end of the construction process, addressing any unfinished issues or problems while making sure your space is livable and attractive. In other words, professional construction cleanup is what turns your space into a home.

Floor Care COMMERCIAL FLOOR CLEANING FOR ALL INDUSTRIES: Keeping floors spotless throughout our customers’ facilities improves the overall appearance and reduces slip and fall hazards.

At CPS, we provide a full spectrum of commercial floor care cleaning services for hard surfaces and carpet, including daily cleaning, periodic services, and restorative care. Our industry experts design floor maintenance programs that ensure optimal cleanliness, enhanced brand image, and safety for our customers and their guests.

CPS works with industry leaders to tailor floor care programs. From hotel lobbies to warehouses, our team creates a regular cleaning program suited to our clients’ needs.

F L O O R

Post-construction cleaning isn’t just a matter of dusting. It requires knowing how to properly dispose of hazardous materials, how to clean unused scraps and materials, addressing safety issues like loose wires or leaks. At CPS, postconstruction cleaning is like proofreading a book: it might be the final step, but it’s crucial for ensuring the final product is exactly what it should be.

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CONSTRUCTION CLEANUP & POST-RENOVATION CLEANING:

C O N S T R U C T I O N

PROJECT SITE AND CONSTRUCTION CLEANING

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FLOOR CLEANING cont...

GROCERY FLOOR CLEANING: CPS works with national and regional grocery chains to deliver consistent floor care that is high quality and cost-effective. We work with partners to select cleaning methods and equipment across automated and semi-automated systems.

CONDOMINIUMS, HOTEL LOBBIES AND COMMON AREAS: Lobby areas are the centrepiece for many hotels and casinos. CPS maintains quality standards for hotel lobbies, helping guests and employees stay safe.

RESTAURANT FLOOR CLEANING: CPS offers nightly cleaning of restaurant kitchen floors, mats, and baseboards.

We sweep and dispose of debris, apply hot water and approved degreaser to the floors, deck or machine scrub, and then rinse the floors clean. We place special attention on cooking equipment, prep tables, expo and serving lines, and refrigeration equipment. We also clean and sanitize drains.

In the front of house, CPS teams move all tables and chairs then vacuum, sweep, and mop all floors thoroughly, clean all baseboards, table bases, wood polishing, dust horizontal surfaces, high dust vents and beams, dust windowsills, lampshades, and pictures. Crews then return all tables and chairs to their original positions.

OUR FLOOR CLEANING INCLUDES: • Daily cleaning • Restorative hard floor care • Comprehensive carpet care

F L O O R

RETAIL FLOOR CLEANING: Maintaining a clean retail space is essential for enhancing your customers’ experience. CPS works with retailers from department stores to big box chains, from warehouses to discount chains, on enhanced floor cleaning programs that help drive efficiency and increase customer satisfaction.

C A R E

ADVANCED CLEANING TECHNOLOGY, CHEMICALS, AND METHODS: The CPS team researches and applies the latest in floor cleaning technology, such as HEPA-filter vacuums, microfiber mops, and approved chemicals. These measures ensure that our floor cleaning services result in spotless and clean appearances, while also providing assurance that an area is safe for employees and customers.

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COMMERCIAL & INDUSTRIAL FLOOR MATS: A complete floor mat program provides businesses with increased productivity and lower maintenance costs. Program benefits include the ability to pay just one small rental amount each delivery instead of spending large amounts up front, complete washing of mats before each delivery and no-charge replacement of any floor mat that becomes worn out.

FACILITY OPERATIONS SUPPORT

Operational support is a natural extension of our work as partners in helping industry leaders Be Ahead of the Curve. Our ability to scale operations, leverage technology, and tailor solutions has led to a growing list of services that keep businesses operational.

The CPS can-do culture was tested throughout the COVID-19 crisis and we delivered through crucial cleaning services, proper PPE deployment, and performance of site audits to determine health and safety standards.

EXTERIOR SERVICES COMPREHENSIVE EXTERIOR SERVICES: CPS provides an array of exterior services as part of our full suite of facility services. Our exterior maintenance services streamline operations, help to maintain quality, and provide consistency and reliability at scale.

We have the experience to make the exterior of your facilities clean and safe.

SNOW REMOVAL AND ICE MANAGEMENT: Working through a network of self-managed and vendor-managed partners, CPS works with clients to provide these services across multiple sites so that operators can continue to keep customers and employees safe during the winter months.

Our Commercial Snow Removal Services • • • • •

Snow Plowing Snow Hauling De-icer and Sanding Icicle Removal Sidewalk Shovelling

F A C I L I T Y

A COMPLETE SOLUTIONS PARTNER: Working with clients across a broad range of industries from retail, logistics support, business and industry, and hospitality, CPS is a solutions partner who meets client challenges. CPS works with clients to provide a broad range of services that support operations beyond facility services.

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OUR COMMERCIAL PARKING LOT MAINTENANCE SERVICES: • • • • •

Parking Lot Sweeping Pressure Washing Parking Lot Repairs and Sealcoating Line Striping and ADA Compliance Trash Patrol

• Snow Plowing, Snow Removal, and Ice Control

Our Commercial Landscaping Services: • • • • • •

Complete Turf Care and Mowing Fertilization Tree Services Irrigation Maintenance and Repair Plant Bed Installation and Maintenance Snow Plowing, Snow Removal, and Ice Control

WINDOW WASHING AND POWER WASHING: CPS provides professional window washing of buildings, plus power washing of buildings, sidewalks, and other surfaces.

PARKING LOT MAINTENANCE: As a leading parking lot services provider, CPS works with clients to put together comprehensive parking lot maintenance programs that protect brand image and improve safety. Our maintenance programs include daily parking lot sweeping, portering, bird control, signage, and striping.

As a full-spectrum property services provider, CPS will manage your parking lot maintenance solution in an integrated way with other exterior services needs.

We refresh line striping to assist with safety and give order to the look and feel of the property. Brand integrity and safety often start with the right parking lot services. A clean and well-maintained parking lot, free of debris and curb lines, has a lasting impression on employees and customers.

ONGOING PARKING LOT SERVICE THAT IS COST EFFICIENT: Our parking lot service programs includes regular cleaning and sweeping of parking areas, while ensuring that defects are reported and fixed in a timely manner. These smaller repairs can prevent the rapid deterioration of a parking area. Our professional crews and customer service teams maintain the health and wellbeing of your parking area on a regular basis.

PARKING LOT SWEEPING AND PORTERING SERVICES: CPS works with clients to carefully determine the level of maintenance they require. Each site is different and usually requires a combination of services that can be performed from vehicles or on foot. We provide the combination of services that will be most effective for the site.

C O M M E R C I A L

Healthy operations extend outside of facilities to the look and feel of exterior spaces. Quality and confidence in facilities often starts with a strong exterior presence. In addition, many operations are putting higher levels of investment in outdoor spaces to ease social distancing within facilities. CPS works with clients to supply commercial landscaping services at scale. We work with a wide range of sectors including hospitality, retail, warehousing and logistics, education, commercial properties, and manufacturing plants.

L A N D S C A P I N G

EXTERIOR SERVICES cont...

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INDUSTRIES WE SERVE: Property Management • Commercial Real Estate • Health Care Developers, Builders, Real Estate • Corporate Campus & Office Industrial & Manufacturing • Banks & Financial • Convention Centres Country Clubs • Entertainment Venues • Fitness Centres Government • Hospitality • Places of Worship • Retail Schools & Universities • Restaurants • Auto Dealerships

Industrial Trade Services: • • • • • •

Handyman Services Painting Electrical, Plumbing, and Light Carpentry HVAC Equipment Repairs and Maintenance Material Handling Equipment

24/7 Emergency Fire, Flood & Water Damage Restoration TRUSTWORTHY DAMAGE RESTORATION EXPERTS: Fires can be especially devastating to facilities. After the fire trucks leave, the property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from fire fighting efforts.

Storm and flood damage can be devastating. CPS have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Restoration Services: • Water Restoration • Fire Restoration • Mold Remediation

S P E C I A L T Y

TECHNICAL SERVICES THAT ARE PREDICTIVE AND RESPONSIVE: CPS Trade Services encompass handyman and skilled trades. Through our network of facility repair technicians, CPS delivers cost-effective maintenance and repair solutions for our clients. We will utilize appropriately skilled tradesmen to meet the maintenance needs of your facilities. Our mission is to deliver repair programs and services that are both predictive and responsive.

S E R V I C E S

SPECIALTY & TRADE SERVICES

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