Association Conference Preview

ARGENTUM SENIOR LIVING EXECUTIVE CONFERENCE San Diego, CA / May 14–16, 2018

EXPERIENCE THE FUTURE OF SENIOR LIVING

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CONFERENCE PREVIEW AND EXHIBITOR GUIDE argentum.org/conference

Premier Sponsors

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JOIN US IN SAN DIEGO

Argentum is proud to present the 2018 Argentum Senior Living Executive Conference in San Diego. This year, the conference will feature an exciting new format that empowers attendees to create individualized learning experiences to drive actionable takeaways.

Dynamic Mainstage Presentations Dynamic mainstage presentations will host leading experts in workforce development, gerontology, resident programming, branding, building design, technology, and artificial intelligence. The Hive will also feature dozens of peer-to-peer topical discussions facilitated by the leading minds in senior living on the most important topics facing our industry. The Hive will provide fresh thinking and new ideas from executives from all backgrounds and disciplines.

Learn How to Create a Customer-Centric Strategy Among the speakers joining us on the Mainstage, Jonathan Mildenhall, former Airbnb chief marketing officer, will share his expertise on developing a purposeful brand in a presentation entitled Brand, Culture, and the Power of Purpose. Marcus Buckingham, a global researcher, will share ideas on how to best cultivate employees’ strengths to create a winning environment for staff and the organizations they work for. Buckingham spent nearly 20 years as a senior researcher at Gallup Organization.

Discover Big Ideas and Opportunities As you will see in this event preview, the list of impressive speakers and Expo participants is better than ever before, and is sure to provide you with applicable knowledge relevant to your day-to-day work. You’ll also meet hundreds of solutions-oriented professionals who are ready to help with your most pressing service and program needs.

Join us in San Diego to discover your competitive advantage and uncover transformational business practices, cutting-edge research, and formative new ideas to improve your operations and grow your business.

We look forward to seeing you!

James Balda President and CEO, Argentum

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SCHEDULE-AT-A-GLANCE MONDAY, MAY 14

9:00 AM – 10:00 AM KEYNOTE ON THE MAINSTAGE: BUCKINGHAM

7:00 AM – 2:00 PM ARGENTUM ADVOCACY FUND GOLF CLASSIC*

Sponsored by OnShift

Presenting Sponsor: Welltower

9:00 AM – 4:45 PM EXECUTIVE DIRECTOR LEADERSHIP INSTITUTE (EDLI)* Sponsored by Medline Industries and Insight Worldwide

12:30 PM – 1:15 PM INFO SESSIONS & LUNCHEON 12:30 PM - 5:00 PM CERTIFIED DIRECTOR OF ASSISTED LIVING (CDAL) PREP*

10:00 AM – 1:00 PM SENIOR LIVING EXPO (Lunch Served) 12:00 PM – 1:00 PM EXECUTIVE ADVISORY BOARD MEETING** Speaker Sponsored by Kindred at Home

1:15 PM – 2:15 PM MAINSTAGE SESSION: MYERS 1:15 PM – 3:30 PM THE HIVE

1:00 PM – 2:00 PM ARGENTUM LEADERSHIP LUNCHEON**

1:15 PM – 3:30 PM EXECUTIVE DIRECTOR LEADERSHIP INSTITUTE (EDLI)*

Sponsored by Yardi

Sponsored by Medline Industries and Insight Worldwide

1:30 PM – 2:30 PM CONCURRENT SESSIONS

2:30 - 3:30 PM MAINSTAGE SESSION: SOPHIA & HANSON

2:00 PM – 5:00 PM ARGENTUM EXECUTIVE ROUNDTABLE MEETINGS**

3:30 PM – 5:00 PM SENIOR LIVING EXPO

2:00 PM – 5:00 PM ARGENTUM BOARD OF DIRECTORS MEETING**

4:00 PM – 5:00 PM HAPPY HOUR

2:45 PM – 3:45 PM CONCURRENT SESSIONS 4:00 PM – 5:00 PM CONCURRENT SESSIONS 5:00 PM – 6:00 PM ARGENTUM LEADERSHIP RECEPTION** Sponsored by Willis Towers Watson

6:00 PM – 9:30 PM OPENING NIGHT AT THE BALLPARK 7:00 PM – 9:00 PM ARGENTUM CEO DINNER**

Sponsored by Moseley Architects

WEDNESDAY, MAY 16 7:45 AM – 8:30 AM NETWORKING BREAKFAST 8:30 AM – 10:00 AM KEYNOTE ON THE MAINSTAGE: MILDENHALL Sponsored by Enlivant

10:00 AM – 12:30 PM SENIOR LIVING EXPO (Lunch Served)

Sponsored by Sodexo

12:45 PM – 1:45 PM MAINSTAGE SESSION: REGNIER

TUESDAY, MAY 15

12:45 PM – 3:00 PM EXECUTIVE DIRECTOR LEADERSHIP INSTITUTE (EDLI)*

7:00 AM – 8:00 AM NETWORKING BREAKFAST Sponsored by Bloom Marketing

7:15 AM – 7:45 AM INFO SESSION 8:00 AM – 9:00 AM HERO AWARDS CEREMONY Sponsored by Benchmark 4 argentum.org/conference

Sponsored by Medline Industries and Insight Worldwide

12:45 PM – 4:30 PM THE HIVE

2:00 PM – 3:00 PM MAINSTAGE SESSION 3:15 PM – 4:30 PM MAINSTAGE SESSION *Preregistration Required ** Invitation Only

CONNECT

YOUR COMMUNITY Send messages to your entire group, via call or text, in just minutes.

RESIDENTS & FAMILIES

STAFF

Maintenance announcements

Fill open shifts

Activity reminders Emergency notifications

Meeting reminders Guidelines and policy updates

Senior Living Executive Conference Booth #1423 Call us at 877-226-3080 to learn more and get started for free. try.call-em-all.com/senior-living

CONFERENCE SPONSORS PREMIER SPONSORS

® TM

CONFERENCE SPONSORS COASTAL RECONSTRUCTION GROUP EST. 1986

MEDIA & INDUSTRY SPONSORS

SeniorCare Investor THE

www.seniorcareinvestor.com

Confirmed sponsors as of January 25, 2018

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THE HIVE NEW IN 2018: THE HIVE LEARN FROM EXPERIENCED OPERATORS Ask questions about the challenges your business is facing and share your own insights in The Hive—a new, peerto-peer forum where industry leaders facilitate open discussions on the most important topics facing your business and our industry.

“We have a philosophy as a company that a rising tide lifts all boats. We’re very open with the industry, and want our peers to be up to date on developments and trends. We want every senior living professional to know how to be successful, thus it’s vital that we share all of our experiences, both successes and failures, so that as an industry, we can move it forward.

There are millions of people who rely on our industry to innovate to best serve our residents, and no individual company can do it alone. We need collaborative environments like the Hive to have real, meaningful, solution-oriented discussions.”

— Tom Croal, CFO, Silverado

HERO AWARDS CEREMONY CELEBRATE EXCELLENCE IN SENIOR LIVING Tuesday, May 14 | 8:00 AM - 9:00 AM The story of senior living is written each day in thousands of communities across the country. Join your colleagues at the Argentum Hero Awards Ceremony as we honor extraordinary individuals who are changing the future of aging in America. The raw emotional power of their stories will electrify your spirit and remind you why you chose this profession.

Hosted by Joan Lunden Presenting Sponsor

Supporting Sponsors COASTAL RECONSTRUCTION GROUP EST. 1986

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SPEAKER FEATURE FORMER AIRBNB EXECUTIVE JONATHAN MILDENHALL TACKLES THE POWER OF PURPOSE To be effective marketers, businesses must ask themselves who they are and what drives them. For marketing virtuoso and former Airbnb chief marketing officer Jonathan Mildenhall, the answers to these questions define a business’s purpose. He will elaborate on their importance during a keynote focused on brand, culture, and the power of purpose at the 2018 Argentum Senior Living Executive Conference in San Diego.

Defining a clear purpose is no mere intellectual exercise, Mildenhall believes.

It is a competitive necessity that guides businesses during bad times as well as good times. It is also critically important for individuals, who must consider both the needs of their current employers and the legacies they want to leave behind.

“In this keynote I will help unpack several factors that ensure purpose-driven companies outperform their competition,” Mildenhall explained. “I will also explain how to make purpose personal and how to focus an individual’s work to further their own purpose.”

Mildenhall has extensive experience helping brands define their purpose and translate it into effective marketing.

Before joining Airbnb, he served as a vice president, then senior vice president, at the Coca-Cola Company.

While the two companies are very different, the 131-year-old Coca-Cola and 9-year-old Airbnb are both true to their brand purpose, Mildenhall told a 2017 gathering at Airbnb’s European headquarters in Dublin, Ireland. Coca-Cola sees itself as “the antidote to PARTICULARLY IMPORTANT modern-day woes,” he said, while Airbnb markets “a world in which 7.5 FOR SENIOR LIVING BUSINESSES, billion people can belong anywhere.”

Purposes that can be articulated clearly and quickly by anyone within an organization are no less important to senior-focused businesses and the individuals who work for them, Mildenhall said.

YOU MUST ENGAGE YOUR COMMUNITY AND HAVE THEM COLLABORATE ON THE MARKETING AND STORYTELLING AGENDA

“It all starts with defining a compelling company or brand purpose that transcends the business model and reaches into culture,” he said.

“Then you need to inspire all stakeholders around that thinking through creative storytelling. Finally, and this is particularly important for senior living businesses, you must engage your community and have them collaborate on the marketing and storytelling agenda.”

Purpose-driven marketing is also invaluable to senior living businesses looking to recruit and retain talented staff who have their own values and purposes. In fact, it may be even more important for senior-oriented businesses than for other businesses to show that their purpose and values are compatible with those of their employees and prospective employees.

“Doing good in the world isn’t just about being worthy or staid,” Mildenhall said. “Increasingly with great companies like TOMS Shoes and [eyewear maker] Warby Parker, doing good can be cool and culturally relevant. The senior living industry has a huge opportunity to represent the vitality and spirit that is emerging across the industry.

Join us at the 2018 Argentum Senior Living Executive Conference to learn more from Mildenhall on the power of purpose and making your organization stand out.

Mainstage Session Sponsored by

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THE MAINSTAGE NEW IN 2018: THE MAINSTAGE Get proven ideas to improve your operations from the world’s leading experts on workforce development, gerontology, resident programming, branding, building design, technology, and artificial intelligence.

MARCUS BUCKINGHAM

NINA EASTON

JOAN LUNDEN

Talent Expert ADP Research Institute, Marcus Buckingham Company

Award-winning Author, TV Commentator

Award-winning Journalist, Author and TV Host

Buckingham is a global researcher and innovative thinker focusing on how to best cultivate employees’ strengths to create a winning environment for staff and the organizations they work for.

Nina Easton has served for 30 years in the news media as a Fortune magazine columnist and writer for the Los Angeles Times. She has also appeared on prominent news shows and as a Fox News political analyst.

Joan Lunden was co-host of ABC’s Good Morning America from 1980 to 1997. She has juggled the role of working mom while caring for an aging parent. Her experience led her to become spokeswoman for A Place for Mom.

Session Sponsored by:

SOPHIA & DAVID HANSON

LILIAN MYERS

VICTOR REGNIER

Advanced robot & founder of Hanson Robotics

Global Leader, Aging and the Longevity Economy, Watson Consumer Health IBM

Professor of Architecture and Gerontology University of Southern California

Sophia is Hanson Robotics’ most advanced robot to date and recently was named the world’s first United Nations Innovation Champion.

Sophia was created by Dr. David Hanson, who after working at Disney as an Imagineer, aspired to create genius machines that will surpass human intelligence

Lilian Myers leads IBM’s Global Aging Initiative where she helps companies around the world develop products and tech-enabled services for consumers in the new ‘longevity economy’. She joined IBM from 25 years as a startup founder and executive with companies focused on health and commerce.

Regnier is a teacher, researcher, and architect who focuses on the design of housing and community settings for older adults. He holds a joint professorship between the USC School of Architecture and the Leonard Davis School of Gerontology, which is the only joint appointment of this type in the United States.

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SPEAKER FEATURE BRUCE TULGAN, LEADING EXPERT ON LEADERSHIP AND MANAGEMENT, ADDRESSES GENERATIONAL DIVIDE IN THE WORKPLACE Argentum Senior Living Executive Conference speaker Bruce Tulgan, founder and chairman of RainmakerThinking, has been tracking and researching generational shift in more than 400 organizations for about a quarter-century.

“The grown-ups are leaving,” said Tulgan. “They’re taking with them collective skills, knowledge, institutional memory, and the last vestiges of the work ethic.”

One of the primary disconnects is among baby boomers, who are accustomed to putting in their time and working their way up the ladder; Generation X’ers, who are entrepreneurial and used to going it alone; and millennials, stereotyped as being “entitled” and needing constant reinforcement and rewards.

But Tulgan flips that perception: The fact is, older workers are becoming more like millennials in their attitudes toward their work life and advancements—thinking more like free agents, for instance.

And millennials don’t have greater wants and needs, they have greater expectations—of themselves as well as of others. They want to hit the ground running, start making changes, and start making a difference.

OLDER WORKERS ARE BECOMING MORE LIKE MILLENNIALS IN THEIR ATTITUDES TOWARD THEIR WORK LIFE AND ADVANCEMENTS

They’ll be your best and hardest workers, Tulgan says, but there are two catches: They won’t work for vague promises of long-term rewards, and they want someone to be keeping score.

Join us at the 2018 Argentum Senior Living Executive Conference to learn more from Tulgan on fostering leadership and developing effective management strategies.

TULGAN’S STRATEGIES TO ADDRESS THE CHANGING WORKPLACE DYNAMIC ⊲⊲ Beat the “development investment paradox.”

Unbundle complex roles and tasks, and feed in training gradually, one task and responsibility at a time, as rewards.

Naturally, basic skills to do the job will have to be taught—but “broad, transferable skills should be a reward that you help people earn.”

⊲⊲ Cultivate flexible retention to retain the advantages of older employees.

Save perks like flexible scheduling for older and experienced employees to evade the development investment paradox.

Superstars get to earn more flexibility.

⊲⊲ Concentrate not just on knowledge transfer but on wisdom transfer.

Turn wisdom into a tangible asset that the organization controls by offering opportunities for older employees to become mentors and consultants.

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⊲⊲ Be selective in hiring (even when you’re in a scarcity environment).

One very good person is worth more to the business than two or three mediocre people. The key is avoiding an environment where “low performers hide out and high performers leave.”

⊲⊲ Create a work culture by design, not by default.

Value high performance, and bring in human resources as a strategic partner to ensure the culture is expressed in every aspect of the workplace. The culture will then drive recruitment and retention.

⊲⊲ Try boot-camp onboarding.

Use onboarding to connect people to mission, teach them the organization’s values, and create a bonding experience that makes them part of an elite crew.

SENIOR LIVING EXPO BE FIRST TO SEE WHAT’S NEW ENHANCE OPERATIONS AT THE EXPO Experience groundbreaking products and services that can enhance your operations at the Argentum Expo.

You’ll meet with 300+ exhibitors and partners who can help you overcome obstacles and take advantage of new opportunities.

“The Argentum Expo is a friendly, energetic environment. To learn about all of the innovative services and products, I usually need to walk through the floor a few times to take it all in. If I’m looking for a software solution, I’ve already done the research, but I come to the Argentum Expo to develop a deeper relationship with the exhibitor, and have a focused discussion with the company’s experts.”

— Chet Phillips, CIO, Enlivant

EXHIBITORS ★ Premier Sponsor

BUSINESS/LEGAL SERVICES CALA

BOOTH: 108

caassistedliving.org Call-Em-All BOOTH: 1423

call-em-all.com Elderlife Financial BOOTH: 530

elderlifefinancial.com Motion Picture Licensing Corporation BOOTH: 833

mplc.org

Navigator Group Purchasing, Inc BOOTH: 223

navigatorgpo.com

■ Corporate Partner

★ Conference Sponsor

Patriot Angels BOOTH: 215

patriotangels.com Seniority Inc BOOTH: 732

seniorityinc.com ServiceTrac

BOOTH: 1305

servicetrac.com SIB Fixed Cost Reduction

ACT Advance Catastrophe Technologies BOOTH: 333

actcat.com

CertaPro Painters BOOTH: 119

certapro.com Embree Group of Companies BOOTH: 122

embreegroup.com

BOOTH: 332 aboutsib.com

Global DEC-K-ING Systems

DESIGN/ DEVELOPMENT/ CONSTRUCTION

Graybar

1020 Builders

BOOTH: 1115

BOOTH: 1304

1020builders.com

BOOTH: 1336

globaldecking.com BOOTH: 226

graybar.com

Greenleaf Energy Solutions greenleafenergy.com

Hord Coplan Macht, Inc. BOOTH: 1214

hcm2.com

Inside Edge

BOOTH: 1215

iecis.com

Lantz-Boggio Architects BOOTH: 1123

lantz-boggio.com Mosaic Design Studio BOOTH: 1019

mosaicdesignstudio.com Moseley Architects ★ BOOTH: 1307

moseleyarchitects.com Rees Associates BOOTH: 1007

rees.com

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EXHIBITOR SHOWCASE EXHIBITORS ★ Premier Sponsor

■ Corporate Partner

★ Conference Sponsor

Restoration Affiliates

Java Group Programs

Live Oak Bank

Caremerge

www.restorationaffiliates.com

javagp.com

liveoakbank.com/seniorcare

caremerge.com

BOOTH: 533

BOOTH: 723

BOOTH: 1116

BOOTH: 809

S. M. Wilson & Co.

KR Communications

Paragon Home Resources

CarexTech

smwilson.com

krcommunications.com

paragonhomeresources.com

smileforseniorliving.com

BOOTH: 1037

BOOTH: 835

BOOTH: 1302

BOOTH: 1402

SouthWood Corporation

McKnight’s Senior Living

RealPage Senior Living

Connected Living, Inc.

southwoodcorp.com

mcknightsseniorliving.com

realpage.com/senior-living

connectedliving.com

BOOTH: 636

DINING Easy Meal

BOOTH: 920

easymealfoodservice.com FullCount

BOOTH: 345

fullcount.net

HPSI Purchasing Services BOOTH: 1200

hpsionline.com Innovatix

BOOTH: 103

innovatix.com Intalere

BOOTH: 443

intalere.com Jamber

BOOTH: 733

BOOTH: 114

Nasco

BOOTH: 1006

BOOTH: 735

enasco.com/senioractivities

FURNISHINGS/ INTERIORS

RetirementHomeTV

Erdman

BOOTH: 1144

retirementhometv.com Senior TV

BOOTH: 722

BOOTH: 814

Creative Strategies US BOOTH: 820

creativestrategiesus.com

erdman.com

CyberCycle- Interactive Fitness BOOTH: 727 cybercycle.bike

Forbo Flooring Systems

First Quality Products, Inc.

BOOTH: 1107

BOOTH: 826

BOOTH: 652

forboflooringna.com

Prevail.com

EQUIPMENT/ APPLIANCES

Furniture Solutions Group

Fox Rehabilitation

BOOTH: 828

BOOTH: 623

furnituresolutionsgroup.com

foxrehab.org

Accelerated Care Plus

Holsag Canada

Genesis Rehabilitation Services

acplus.com

seniortv.com

BOOTH: 821

BOOTH: 320

holsag.com

genesisrehab.com

Capsa Healthcare

Model55

Guardian Pharmacy Services ★

capsahealthcare.com

BOOTH: 1306

BOOTH: 842

BOOTH: 815

model55.com

guardianpharmacy.net

CPS

Progressive Flooring

HealthPRO-Heritage

cpsics.com

BOOTH: 1204

BOOTH: 1314

BOOTH: 931

progressiveflooring.com

healthpro-heritage.com

Direct Supply ★ ■

Proximity

HeartLegacy

Morrison Community Living

directsupply.com

morrisoncommunityliving.com

HD Supply Facilities Maintenance

jamber.com kwalu

BOOTH: 907

kwalu.com

BOOTH: 1027

BOOTH: 423

BOOTH: 501

Nestle Professional

BOOTH: 1207

nestleprofessional.com

MicroFridge

BOOTH: 1206

hdsupplysolutions.com

Planglow USA

BOOTH: 1015

planglow-usa.com

NuStep, LLC

BOOTH: 435

microfridge.com

BOOTH: 834

BOOTH: 929

proximitysystems.com

heartlegacy.com

Shaw Contract

HUR USA

BOOTH: 1205

BOOTH: 526

shawcontract.com

hurusa.com

Standard Textile

Impactactive Hip Protectors

BOOTH: 1222

BOOTH: 409

standardtextile.com

impactactive.com

Woodfold Manufacturing

KINESIQ, Inc.

woodfold.com

kinesiq.com

BOOTH: 1023

BOOTH: 921

POS Partners, Inc.

BOOTH: 1626

solutions@pos.partners

Penner Spas

HEALTH & WELLNESS

BOOTH: 836

LifeLoop

BOOTH: 1400

nustep.com

LifeBio

S&D Coffee & Tea

BOOTH: 1021

pennerbathingspas.com

AGE-u-cate Training Institute

sdcoffeetea.com

Systems Technologies

ageucate.com

BOOTH: 1101

BOOTH: 1401

Strategic Dining Services

BOOTH: 1026

wirelessnursecall.com

Alzheimer’s Association

strategicdining.com

Vocera Communications, Inc.

alz.org

BOOTH: 544

Summer Classics Contract BOOTH: 1223

summerclassicscontract.com

ENTERTAINMENT/ LEISURE Eversound

BOOTH: 737

eversoundhq.com 12 argentum.org/conference

BOOTH: 1217

vocera.com

FINANCE/ REAL ESTATE SERVICES HCP, Inc. ■ ★ BOOTH: 1228

hcpi.com

BOOTH: 926

ApexNetwork Physical Therapy

lifebio.com

BOOTH: 840

ourlifeloop.com Medline Industries, Inc. ★ ■ ★ BOOTH: 327

medline.com

BOOTH: 1038

apexnetworkpt.com

Omnicare, a CVS Health Company BOOTH: 701 omnicare.com

Balance Tracking Systems

PayActiv

BOOTH: 1036

balancetrackingsystems.com CaptionCall

BOOTH: 739

captioncall.com

BOOTH: 934

payactiv.com

EXHIBITOR SHOWCASE

★ Premier Sponsor

■ Corporate Partner

★ Conference Sponsor

PharMerica Corporation

Insight Worldwide

ALIS by Medtelligent

Momentum Healthware

pharmerica.com

insightww.com

medtelligent.com

momentumhealthware.com

BOOTH: 619

Philips

BOOTH: 632

philipseniorliving.com Protect-A-Bed BOOTH: 1309

protectabed.com PS Lifestyle BOOTH: 841

pslifestyle.com Q3 Enterprises, LLC BOOTH: 731

4twiddles.com Red Chair Lavender/Essentials for Seniors BOOTH: 942

redchairlavender.com Remedi SeniorCare BOOTH: 245

remedirx.com Sagely

BOOTH: 534

gosagely.com Secure Personal Care Products LLC BOOTH: 734

totaldry.com

Senior Living Chaplains BOOTH: 640

seniorlivingchaplains.com SOAR Life Products BOOTH: 1001

soarlifeproducts.com SR Max Slip Resistant Shoe Co. BOOTH: 1522

srmax.com

USC Leonard Davis School of Gerontology BOOTH: 1202

gero.usc.edu

VoiceFriend BOOTH: 101

voicefriend.net

BOOTH: 523

Institute for Professional Care Education BOOTH: 1308

ipced.com

Kronos Incorporated BOOTH: 1105

kronos.com/ltc LeaderStat

BOOTH: 736

leaderstat.com myCNAjobs

BOOTH: 537

mycnajobs.com NRC Health

BOOTH: 237

nrchealth.com Peak Performance MS and ValueMatch Plus BOOTH: 545

valuematchplus.com SimplyWork

BOOTH: 1323

simplywork.com SmartLinx Solutions BOOTH: 221

smartlinxsolutions.com Southwestern Adventist University BOOTH: 109

swau.edu/seniorliving ZurickDavis

BOOTH: 1527

ZurickDavis.com

INSURANCE/ RISK MANAGEMENT

BOOTH: 304

Ascom

Move-N Software

ascom.com

move-n.com

BOOTH: 1300

NIC MAP

assaabloyhospiality.com

nic.org/nic-map

BOOTH: 1127

NOTIFY by ElderMark

cdw.com

eldermark.com

BOOTH: 206

Oneview Healthcare, Inc.

ciscor.com

oneviewhealthcare.com

BOOTH: 642

OnShift ■ ★

continuumcrm.com

onshift.com

BOOTH: 444

PointClickCare

dudesolutions.com/industries/ senior-living

pointclickcare.com

BOOTH: 532

ECP

BOOTH: 527

ecp123.com

ELDERMARK Software BOOTH: 427

eldermark.com Enquire

BOOTH: 315

enquiresolutions.com Financial Transmission Network, Inc. BOOTH: 433

Powernet

BOOTH: 539

powernetco.com ProviNET Solutions BOOTH: 344

provinet.com QuickMAR

BOOTH: 26

quickmar.com RCare

BOOTH: 606

rcareinc.com

Relias Learning

G5 Search Marketing

reliaslearning.com

BOOTH: 901

BOOTH: 1414

getg5.com

SeniorVu

Hamilton CapTel

softvu.com/seniorvu

BOOTH: 415

Assurance

BOOTH: 1030

hamilitoncaptel.com/seniorliving

Sherpa Café ★

assuranceseniorliving.com

Honeywell

sherpacrm.com

BOOTH: 217

BOOTH: 127

Assurant

BOOTH: 832

inncom.com

Simply Connect HIE

assurantresidentsolutions.com

Horizon Software International

simplyHIE.com

BOOTH: 434

Illustratus

BOOTH: 707

360healthcarestaffing.com

willistowerswatson.com

Inviacom

thecawleyco.com

BOOTH: 801

ftni.com

Willis Towers Watson ■ ★

BOOTH: 908

BOOTH: 507

Dude Solutions

360 Healthcare Staffing

Cawley Company

BOOTH: 1415

Continuum CRM

reliablelivingplan.com

adamskeegan.com

BOOTH: 429

CISCOR

HUMAN RESOURCES/ WORKFORCE

BOOTH: 330

BOOTH: 1219

CDW

BOOTH: 830

Adams Keegan

BOOTH: 227

ASSA ABLOY Hospitality

Swiss Re Group

BOOTH: 204

BOOTH: 522

BOOTH: 341

BOOTH: 508

horizonsoftware.com

illustratus.com BOOTH: 1045

IT HARDWARE/ SOFTWARE SYSTEMS

inviacom.com

Adhi Software

in2l.com

BOOTH: 536

adhisoftware.co.in

It’s Never 2 Late BOOTH: 633

MatrixCare ■ ★ BOOTH: 515

MatrixCare.com

BOOTH: 431

Skynet Healthcare Technologies BOOTH: 627

skynethealthcare.com Uniguest

BOOTH: 939

uniguest.com VCPI

BOOTH: 300

vcpi.com

Vigil Health Solutions, Inc. BOOTH: 827

vigil.com

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YOU’LL BE SURPRISED By some of the things we’ ve been dreaming up At Five Star Senior Living.

Big things that will shake up our industry and small things that just make our residents smile.

Things you’ll want to be part of.

It’s worth a Second look.

Find your future. Learn more at fivestarseniorliving.com

EXHIBITOR SHOWCASE ★ Premier Sponsor

■ Corporate Partner

★ Conference Sponsor

MARKETING AND SALES SERVICES

SAFETY/SECURITY/ CYBERSECURITY

STANLEY Healthcare

You’ve Got Leads ★ (A division of A Place for Mom)

Walker Marketing, Inc.

Accushield

Telgian Corporation

walker-marketing.com

accushield.com

youvegotleads.com

After55.com

Blue Willow Systems

MAINTENANCE/ HOUSEKEEPING

after55.com

Chem-Dry Corporate Services

Yardi Systems, Inc. ■ ★ BOOTH: 401

yardi.com

BOOTH: 219

BOOTH: 1422

BOOTH: 638

BOOTH: 936

BOOTH: 240

BOOTH: 915

stanleyhealthcare.com BOOTH: 831

telgian.com

BOOTH: 123

bluewillowsystems.com

TRANSPORTATION

Pinnacle Quality Insight

dormakaba

Moving Station

pinnaclqi.com

BOOTH: 729

BOOTH: 930

BOOTH: 1520

dormakaba.us.com

Senior.movingstation.com

chemdry.comcommercial

Primo Solutions, LLC

Evac Chair

Davey Coach Sales, Inc.

Mobile-Shop Co

primosolutionsllc.com

BOOTH: 222

BOOTH: 115

BOOTH: 622

BOOTH: 307

evac-chair.com

daveycoach.com

mobile-shop.com

Sage Age

PalatiumCare

Starcraft Bus Sales

Procter & Gamble Professional

sageagestrategies.com

BOOTH: 445

BOOTH: 1208

pgpro.com

Skyways Media, Inc.

Spartan Chemical Company

skyways-media.com

BOOTH: 321

BOOTH: 432

spartanchemical.com

Solutions Advisors

Terminix Commerical

Solutions-Advisors.com

BOOTH: 336

BOOTH: 940

terminixcommercial.com

BOOTH: 648

BOOTH: 314

palcare.com

starcraftbussales.com

Protect-Alert Emergency Call Systems, LLC

Sunset Vans Inc.

BOOTH: 927

BOOTH: 301

sunsetvans.com

protect-alert.com RF Technologies BOOTH: 838

rft.com

CERTIFIED DIRECTOR OF ASSISTED LIVING (CDAL) PREP COURSE May 14 | 12:30–5:00 PM Preparing to take the 2018 Certified Director of Assisted Living (CDAL) examination this Fall? Be part of Argentum’s first executive director preparatory course, and take the first step toward joining the 400 currently certified administrators.

Learn more at argentum.org/cdalprep.

MARK YOUR CALENDARS! JANUARY 26

APRIL 17

MAY 14

AUGUST 1

OCTOBER 31

Spring Examination Registration Opens

Spring Examination Registration Deadline

CDAL Prep Course (San Diego, CA)

Fall Examination Registration Opens

Fall Examination Registration Deadline

16 argentum.org/conference

HAVE SOME FUN AROUND TOWN

JOIN THE CAUSE. PLAY SOME GOLF. Join 125+ senior living professionals for a friendly and philanthropic game of golf to raise funds for the Argentum Advocacy Fund.

ARGENTUM ADVOCACY FUND GOLF CLASSIC Monday, May 14 | 7:00 AM - 2:00 PM Maderas Golf Club Player Fee: $500* *Fee includes transportation between hotels and Maderas Golf Club, breakfast & lunch, unlimited range balls, greens fees, 6 Titleist Pro V1 golf balls, and player amenity package. Personal or corporate payment accepted. Optional golf club rental available.

Presenting Sponsor

The Argentum Advocacy Fund was launched in 2016 and since that time Argentum member donors have helped raise over $1.5 million to support critical advocacy efforts. Show your support by joining us for a round of golf!

TAKE ME OUT TO THE BALL GAME Kick off your conference week at the Argentum Opening Night Party. You’ll watch the San Diego Padres face off against the Colorado Rockies from a private venue just for Argentum conference attendees inside Petco Park. Ticket includes game admission, dinner, and hosted bar.

OPENING NIGHT AT THE BALLPARK Monday, May 14 | 6:00 - 9:30 PM Colorado Rockies vs. San Diego Padres (Petco Park) Fee: $99

FOR MORE ACTIVITIES AND EVENTS VISIT argentum.org/sandiego.

argentum.org/conference 17

EXECUTIVE DIRECTOR LEADERSHIP INSTITUTE

BECOME A MORE EFFECTIVE EXECUTIVE DIRECTOR Dive into topics that directly impact your business growth, including human resources, sales and marketing, clinical oversight, and risk management during the Executive Director Leadership Institute (EDLI).

argentum.org/EDLI

The three-day Executive Director Leadership Institute (EDLI) program takes place in San Diego in conjunction with the Argentum Senior Leadership Executive Conference, and is designed to give you even more actionable takeaways that can help you become a more effective leader.

Participation in this program is restricted to executive directors or administrators currently employed at independent living, assisted living, CCRCs, and memory care communities.

SESSION HIGHLIGHTS COVERING YOUR ASSETS ⊲⊲ JoAnn Carlin, vice president, clinical risk services, Willis Towers Watson ⊲⊲ Joel Goldman, senior partner, Hanson Bridgett

HOW MUCH TIME DOES THAT REALLY TAKE? ⊲⊲ Cheryl McKenzie, management consultant, senior housing DISCOVER YOUR LEADERSHIP PROFILE ⊲⊲ Jessica Perez, vice president of people & culture, Vitality Senior Living

INNOVATION DIALOGUES: THINK. CREATE. SHARE. ⊲⊲ Maria Nadelstumph, vice president of organizational development and program excellence, Brandywine Living DEVELOPING YOUR COMMUNITY’S WORKFORCE ⊲⊲ Mark Woodka, CEO, OnShift BALANCING MISSION AND MARGIN ⊲⊲ Chris Hyatt, partner, investor & COO, New Perspective Senior Living Sponsored by

“The value of the EDLI is that after three days, an executive director goes home with more tools in their toolbox than they had before. We get them at 30,000 feet, to really invest in them as leaders, get them out of the weeds for a few days, but we also balance that with some very tactical information that they can take back and have implemented with their teams within a day or two, it’s just an investment in them.”

— Tana Gall, CEO, Blue Harbor Senior Living; Co-Dean of EDLI

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CONFERENCE RATES SAVE $1,000 ON YOUR ALL-ACCESS PASS NOW BONUS: ARGENTUM MEMBERS GET AN EXTRA 15% OFF TICKET TYPE

Early Bird

Advanced

Regular

Friday, 02/23

Friday, 03/30

Wednesday, 05/09

All-Access Pass

$1,500

$1,875

$2,125

$2,500

Executive Director Leadership Institute

$1,500

$1,875

$2,125

$2,500

$180

$225

$255

$300

$1,500

$1,875

$2,125

$2,500

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$225

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Deadline

ONSITE

Owner/Operator Providers, REITs (Members receive an additional 15% discount)

Expo-Only Industry Partners Exhibitor or Sponsor (Members receive an additional 15% discount)

All-Access Pass Expo-Only (Booth Staff)

Industry Member Exhibitor or Sponsor (Members receive an additional 15% discount)

All-Access Pass Industry Nonmember (Not Exhibiting, Not Sponsoring)

All-Access Pass

REGISTER YOUR GROUP OF 5+ TODAY Register your group of 5 of more and receive 50% off the onsite registration rate.

Plus, members receive an additional 15% off.

ALL-ACCESS PASS INCLUDES:

EDLI ALL-ACCESS PASS INCLUDES:

⊲⊲ 10 NAB/NCERS CEUs* or 10 RCFE CEUs

⊲⊲ 14 NAB/NCERS CEUs* or 12 RCFE CEUs

⊲⊲ 7 Transformational Mainstage Presentations

⊲⊲ 3 Transformational Mainstage Presentations

⊲⊲ The Hive (Peer-to-Peer Roundtable Discussions)

⊲⊲ EDLI Curated Content

⊲⊲ 300+ Exhibitors

⊲⊲ 300+ Exhibitors

⊲⊲ Awards Ceremony

⊲⊲ Awards Ceremony

⊲⊲ 2 Networking Breakfasts

⊲⊲ 2 Networking Breakfasts

⊲⊲ 3 Networking Lunches

⊲⊲ 3 Networking Lunches

*Argentum is a Certified Sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). The Argentum Senior Living Executive Conference is pending approval for continuing education for 10 total participant hours from NAB/NCERS. Executive Director Leadership Institute (EDLI) participants will be eligible to receive up to 14 NAB/NCERS CEUs. Argentum is a vendor of continuing education with the California Department of Social Services (CDSS). The Argentum Senior Living Executive Conference is pending approval for 10 total Resident Care Facility for the Elderly continuing education units (RCFE CEUs). Executive Director Leadership Institute will be eligible to receive up to 12 RCFE CEUs. Only attendees who are employed in the state of California may receive these credits.

The Hive peer-to-peer discussions are not eligible for CEUs.

argentum.org/conference 19

THE WORLD IS CHANGING.

OUR CUSTOMER IS CHANGING.

JOIN A COMPANY THAT’S READY TO CHANGE WITH THEM.

Find your future. Learn more at fivestarseniorliving.com