How can we get benefits of AI in the eCommerce business in 2019-2020?

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5 Benefits of

Artificial Intelligence in

eCommerce Business

Artificial Intelligence & eCommerce Business • eCommerce has drastically improved in the current era.

• The impact of Artificial Intelligence has benefited retailers to produce exclusively customized experiences for buying online.

• The latest report declares that

approximately 85% of client communications will be managed by AI before the year 2020.

• Nowadays almost every industry is getting benefit of the artificial intelligence.

Top 5 Benefits of AI in eCommerce Let us have a glance at How Artificial Intelligence (AI) is helping the eCommerce Business Better Search Results

Control Fake Reviews

Chatbots

Real Shopping Experience

Sales Forecasting

1

Better Search Results Most of the online purchases start with the search.

The search results should be relevant and according to the keywords.

Artificial intelligence techniques allow users to upload the images & find the most relevant or exact search results.

It will also use NLP to completely understand the entered user language.

This saves a lot of time for the consumer as a consumer no longer has to linger for hours.

2

Real Shopping Experience

Control Fake Reviews Reviews do influence purchasing decisions so you should never underestimate the value of reviews.

Sometimes Fake Reviews are posted by opponents, haters, or even bots. And fake reviews hurts the eCommerce site, its merchants, and its clients.

AI can fight fake reviews and the system increases the power of verified users’ reviews, those identified as important by other clients.

How Dows AI identify fake reviews?

Fake Reviews Includes: Evidence of Repeated bias rather across multiple than objectivity sites

More Specific

More Verbs

More First-person Pronouns

3

4

Sales Forecasting Sales forecasting benefits businesses to establish sales purposes and allocate resources and direct supply chains efficiently.

5

Chatbots AI chatbots use deep learning and natural language processing (NLP).

They are not giving only rote responses but they give sensible replies.

Advantages of AI-based chatbots to eCommerce industry:

Conclusion eCommerce websites are seeing exponential growth in their businesses.

Artificial intelligence has improved eCommerce websites in giving a better user experience.

So, to conclude this, we can say that by letting AI in eCommerce, Magento eCommerce Development Company can generate the best results and improve the business profits.

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Source: Top 5 Advanced Features of Artificial Intelligence in eCommerce Business