Annual Stakeholder Survey

The annual survey was distributed via email. A member of the Chorus team distributed the invitational emails. Responses were collected between September 1-16, 2022. Respondents received a $10 gift card for completing the annual survey.

Were satisfied with how much they were able to participate in the project

Would like to be more engaged with the project Indicated other communities should be included in the project

Fourteen respondents (50%) would like to be more engaged in the project, for example through:

• Creating a mental health resource sheet specific for the military;

• Support with Farsi translation;

• Evaluation interaction; • Assisting in integrating with other initiatives; • Continuing to attend meetings; or • Support in general, in any way needed. Five respondents (17.9%) further indicated that the following communities and resources should be included more in the project: • Black, Indigenous, and people of color (BIPOC), LGBT-inclusive and physical health, especially for women and seniors; • Disabled folks to understand accessibility components that could be incorporated into the website; • Immigration free help; • Trauma-Informed Network of Care; and

• Faith-based coalitions.

Challenges Experienced by Respondents

Five respondents (17.9%) indicated challenges to engagement with the project. Identified challenges included:

Of respondents rated the team as “Very Good” or “Excellent” in letting community members know what is going on with the project

Of respondents rated the team as “Very Good” or “Excellent” in valuing different perspectives Of respondents rated the team as “Very Good” or “Excellent” in enabling all people involved to voice their views

Of respondents rated the team as “Very Good” or “Excellent” in using the ideas and input of community members

Of respondents rated the team as “Very Good” or “Excellent” in demonstrating that community members’ ideas are more important than their ideas

THE OC NAVIGATOR TEAM ENABLES ALL PEOPLE INVOLVED TO VOICE THEIR VIEWS.

THE OC NAVIGATOR TEAM VALUES DIFFERENT COMMUNITY PERSPECTIVES.

THE OC NAVIGATOR TEAM FOCUSES ON FACTORS (FOR EXAMPLE-HOUSING, TRANSPORTATION, FOOD ACCESS, EDUCATION, EMPLOYMENT) THAT INFLUENCE HEALTH STATUS.

THE OC NAVIGATOR TEAM FOCUSES ON ISSUES IMPORTANT TO MY COMMUNITY.

THE OC NAVIGATOR TEAM DEMONSTRATES THAT COMMUNITY MEMBERS' IDEAS ARE MORE IMPORTANT THAN THEIR IDEAS.

THE OC NAVIGATOR TEAM USES THE IDEAS AND INPUT OF COMMUNITY MEMBERS.

PLANS ARE DEVELOPED AND ADJUSTED TO MEET THE NEEDS AND CONCERNS OF THE COMMUNITY.

THE OC NAVIGATOR TEAM INCLUDES INDIVIDUALS WHO HISTORICALLY HAVE NOT BEEN A PART OF THE CONVERSATION IN THE DECISION-MAKING.

THE OC NAVIGATOR TEAM LETS COMMUNITY MEMBERS KNOW WHAT IS GOING ON WITH THE PROJECT. 8.0% 8.0% 84.0%

8.0% 8.0%

8.0% 8.0%

4.0% 16.0%

4.0% 8.0% 8.0% 84.0%

84.0%

80.0%

80.0%

4.0% 16.0%

4.0% 8.0% 12.0% 80.0%

76.0%

4.0% 8.0% 12.0%

8.0% 16.0% 76.0%

76.0%

Prefer not to answer Poor/Fair Good Very Good/Excellent

Twenty-five respondents (89.3%) had been exposed to the OC Navigator, for example through using the product, being shown the product during a presentation or interview, and/or providing feedback on the product. Of these respondents, fourteen (56.0%) said they used it outside of the project for:

Of respondents found the OC Navigator easy to use

Of respondents would use the OC Navigator again Of respondents felt the OC Navigator met their needs

Of respondents would recommend the OC Navigator to a friend

Respondents also provided open-ended responses at the end of the annual survey. These open-ended responses were:

I knew that the OC Navigator was under construction but have not seen a finished product. It’s been exciting to see the project grow. The site offers a strong foundation for continued growth. Excited to see what’s next. Interoperability has been discussed but has not been realized.

I admire how the team worked with native speakers of implemented languages to make sure the translated sections are meaningful. It shows how much they care for the diverse community of users. Ser más específicos en la búsqueda de los recursos. Ejemplo buscando un oculista alta mente Calificado. (Be more specific in the search for resources. For example looking for a highly qualified eye doctor.)

Me gustaría que fueran más específicos en dar la información en la búsqueda de lo que las personas quieren saber o están buscando. (I would like them to be more specific in sharing the information from the search of what people want to know or are looking for.)

I was given the opportunity to give my input as a student assistant at UCI Basic Needs Hub and it was such an enriching experience. My voice and opinions felt like they were valuable, thank you! Me parece excelente la plataforma de OC Navigator ya que es una herramienta muy util para la comunidad; me gustaria ver mas informacion o recursos de apoyo para el area de salud mental ya que nuestra comunidad latina los necesitamos. (I find the OC Navigator platform excellent as it is a very useful tool for the community; I would like to see more information or resources in the mental health area since our Latino community needs them.)

Navigator team. Overall satisfaction with the project was high, and half of respondents indicated they would like to be more engaged with the project. Individuals who were exposed to the OC

Navigator use it primarily to look up resources for themselves or others. • Need for more diverse engagement across communities. Individuals who have been involved with the OC Navigator gave suggestions for including other communities in the project (e.g., engagement of Black, Indigenous, and people of color; increased engagement with individuals living with a disability to understand accessibility components that can be incorporated into the

OC Navigator). • Need for more diverse content areas on the OC Navigator. Individuals noted the need for more LGBT-inclusive resources and more physical health resources for women and seniors. • Challenges engaging with the OC Navigator project. Some respondents indicated challenges with time (i.e., meetings being too short) and a lack of routine meetings. These challenges are important to consider for future workgroup meetings. It may be helpful to consider extending the duration of current meetings and/or hold more frequent meetings. Additionally, scheduling meetings at set days and times may allow people to be more engaged with the project.