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Engagement Surveys
Evaluation of BHST Part Two: OC Navigator
KEY POINTS
• Monthly workgroup surveys are supplemented by an annual stakeholder survey to understand stakeholder’ perceptions of the OC Navigator product and OC Navigator Team.9 • Community engagement elements are present in the workgroups. • The majority of respondents rated the quality and frequency of engagement as very good or excellent
• Challenges to engagement with the project are time restraints and lack of routine meetings.
OVERVIEW
To understand stakeholders’ perception of the extent to which the project and OC Navigator product were aligned with a Community-Partnered Participatory Research (CPPR) approach, two surveys were developed:
• Workgroup survey: a survey distributed at the end of a workgroup to evaluate attendees’ experience with that specific workgroup.
• Annual survey: a survey sent to all stakeholders who had participated in the project in any capacity (e.g., through interviews, workgroups, or presentations). The aim of the survey was to assess stakeholders’ overall experience participating in the project and their experience with the
OC Navigator. Survey items of both surveys were adapted from Goodman et al.’s (2017) measures of community engagement and mapped onto the broader CPPR community engagement constructs outlined at project onset in Chorus’ Deliverable 1 report.
Below are preliminary results from 20 stakeholders who completed a workgroup survey, and 28 stakeholders who completed the annual survey.
It is important to note that results and trends reported below are considered preliminary since data collection is ongoing.
Table 4.2. Demographics of respondents from the workgroup survey and annual survey.
Demographics
Workgroup Survey (N = 18)10 Annual Survey (N = 23)11
5.6% aged 18-25 years old 11.1% aged 26-32 years old 11.1% aged 33-38 years old 44.4% aged 39-44 years old 5.6% aged 45-50 years old 16.7% aged 51-59 years old 0% aged 60-70 years old 5.6% aged 71+ years old
16.7% Man / Male 72.2% Woman / Female 5.6% Genderqueer / Gender Non-Confirming / Non-binary 5.6% Prefer not to answer
5.6% African / African American / Black 0% American Indian or Alaska Native 5.6% Asian 72.2% Hispanic / Latino 16.7% White / Caucasian 0% Prefer not to answer
50% English 50% Spanish 0% American Sign Language (ASL) 0% Arabic 0% Farsi 0% Vietnamese 0% Prefer not to answer
85% Current OC Residents 3.6% aged 18-25 years old 17.9% aged 26-32 years old 7.1% aged 33-38 years old 28.6% aged 39-44 years old 17.9% aged 45-50 years old 14.3% aged 51-59 years old 3.6% aged 60-70 years old 7.1% aged 71+ years old
39.1% Man / Male 56.5% Woman / Female 0% Genderqueer / Gender Non-Confirming / Non-binary 4.3% Prefer not to answer
0% African / African American / Black 4.3% American Indian or Alaska Native 13.0% Asian 56.5% Hispanic / Latino 21.7% White / Caucasian 4.3% Prefer not to answer
Age12
Gender
Race
Primary Language Used at Home
OC Residency Status13
39.1% English 39.1% Spanish 4.3% American Sign Language (ASL) 4.3% Arabic 4.3% Farsi 4.3% Vietnamese 4.3% Prefer not to answer
78.3% Current OC Resident
Engagement Survey Respondents’ Affiliations14
Stakeholders self-identified with numerous affiliations that best described themselves. The top three affiliations of survey respondents varied slightly between the workgroup survey and the annual survey.
Table 4.3. Top three affiliations selected by respondents of the workgroup survey and the annual survey.
Workgroup Survey (N = 20)
36.1% Community-Based Organization
19.4% Interested Community Member
13.8% Advocate / Advocacy Organization 42.8% Person with lived experience of mental health concerns
39.3% Community-Based Organization
35.7% Advocate / Advocacy Organization
Annual Survey (N = 28)
Stakeholders also represented: • Family member or friend of person who uses mental health/substance use services
• Person who uses/used mental health and/or substance use services
• Person who has looked for mental health and/or substance use services but who has not used them
• Provider of Mental Health Services
• Caregiver; Member of an Academic Research Institution
• Peer Support Specialist
• Social Services Organization
• Veterans or Veterans Organizations
• Local or State Government Agency
• Medical/Health Care Organization
• Provider of Alcohol or Other Drug Services
• Educational Agency/Institution
• Religious/Spiritual Organization