The newsletter from Advanced Technology Services UK
ProActive
NOVEMBER 2013
ATS receives Eaton Premier Supplier Award again!
Earn ÂŁ1000 when you introduce ATS See inside
ATS receives Eaton Premier Supplier Award
Jeff Owens, President of ATS
Global manufacturer Eaton recently rewarded an elite group of 43 of its suppliers with the company’s prestigious Premier Supplier Award. Eaton contracts over 40,000 suppliers worldwide so this recognition is high praise for those receiving it. Amongst this select group of companies were Advanced Technology Services (ATS) which supplies Eaton with outsourced production maintenance industrial parts service and innovative IT solutions. ATS were amongst the award winners in the indirect materials and services category. This is the eighth year that Eaton has recognised a select group of its global suppliers with this award. “It is an honour to recognise such a significant group of suppliers for their commitment to excellence and service. The Premier Supplier awards are reserved for Eaton’s best suppliers
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across the enterprise,” said Pavan Pattada, Eaton Senior Vice President, Supply Chain Management. “We appreciate each of our suppliers for their efforts in establishing Eaton as a leading global power management company and look forward to their continuing contributions.” The award winners fell within one of two supplier categories: Direct or Indirect Materials and Services. Direct Materials suppliers are those which provide goods used directly in the making of products (e.g. steel, bearings, seals, castings); Indirect Materials and Services suppliers provide goods or services to support plant production and maintenance or office services (e.g. cutting fluid, maintenance repair, office supplies, travel services).
“Out of the thousands of Eaton suppliers, it is truly a great honour to be recognised as a member of this very elite group of suppliers.” “ Earning the Premier Supplier Award for the fourth time, is proof of our unwavering commitment to provide Eaton with the highest level of service possible.” Jeff Owens, President of ATS.
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Live safety Our first priority
HAZARD
OF THE MONTH
WINNERS Awarded by Allen Castro
September winner
October winner
Stefan Korn – Supply Cable
Ross Tolliday – Turmat Machine
Congratulations to Stefan Korn – Technician at Eaton Havant. He noticed a supply cable on a Burr Bench in 4V3 was too long and had been placed in a narrow and restricting arrangement inside a unistrut. It was also damaged in several areas due to cable bends and sharp edges of the uni-strut. The appliance was PAT tested; but upon further investigation the 13A fuse was overrated for the cable size, which could have caused a fire on an overload condition. Rectifying this, Stefan cut the cable to length, removed the damaged parts, and replaced the insufficient 3A fuse. Stefan for dentified the problem using a 5S approach, and using a mini-RCA to rectify the problem.
Congratulations to Ross Tolliday – Planner Scheduler at Eaton Havant. Ross noticed a contractor entering the ‘cage’ part of the Turmat machine that holds the robot without removing the key from the door. There is a potential for someone to close the door and start the machine with the contractor still inside the cage. The robot could then move and strike the individual. Ross spoke to a senior Engineer at Eaton and it was decided the best course of action was to place a padlock through the door when entering the cage and LOTO it. The machine could no longer start unexpectedly. An excellent review of contractor activity and identifying real danger. Well done Ross!
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Before
Critical finds Sept
Faulty tap box Eaton Havant
Whilst in the workshop, Julian Burrows – Technician at Havant noticed a distinct burning smell. In order to find the root cause of the smell, Julian quickly investigated using the Thermal camera. He discovered that the source was a faulty tap box in the overhead bus bar – measuring at a temperature of around 60ºC at its hottest point. Julian quickly rectified the problem and eliminated the risk of a potential fire within the workshop. Well done Julian.
After
Before Oct
After
Panel Board Transporters Reddings Lane
It was reported at Reddings Lane that the brakes on many of the panel board transporters did not work. With the brakes not working, users would become at risk when moving them, causing a Health & Safety risk. An ATS job request was submitted, and as the transporters became available Steve Sale – Technician at Eaton Reddings Lane moved them to ATS department for Repair. In order to maintain this work, each trolley has been given an ID number so a register of repairs can be kept. Great work Steve. 05
New customer
Delight customers
Beach Point Capital management Beach Point Capital is an existing ATS customer in the USA based in Santa Monica, California they’re business is responsible for financial investments in credit markets. They operate offices within LA, NYC and now a fully refurbished and relocated office in Mayfair London.
Significant cost savings from Proactive Maintenance The Hobhead in the Hurth machine at Caterpillar Wolverhampton, was failing due to the bearings , shafts, and seals being badly worn inside, requiring reconditioning. The timescale for the removal, strip down, repair/re-conditioning, external machining, re-build and re-installment of the Hobhead would be up to 7 weeks. In order to prevent this downtime, Kevin Barrow – Technician at Wolverhampton salvaged an old hob head from the Red Tag area at Caterpillar, and reconditioned it between his work orders. The head was then fitted to the machine during planned downtime. Kevin demonstrated leadership, and eliminated two weeks’ worth of downtime through the work he carried out.
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Our UK involvement was established by extending the relationship from the US through Beth Bromley who has been the account manager for BPC. Over the past month Mark Deveney and Billy Whiting have been working to setup and relocate Beach Point’s current equipment and team to their new offices. This involved the procurement, installation and setup of printers, routers, servers and firewalls into the London office.
All scheduled and coordinated with ATS’ infrastructure team based in the US. By working this way ATS were able to deliver Beach Point a flexible solution to meet the install goals, and utilise the remote/ distributed/online team to achieve a more cost effective and responsive solution.
Jez Whitehouse delights Caterpillar Wolverhampton Jez Whitehouse delighted our Customer at Caterpillar Wolverhampton this month through the design, manufacture, and
ATS were also able to help when Beach Point were let down by a not to be named well known telecoms provider in the UK (with a 2 letter acronym) by fulfilling the equipment order and present a one-stop-solution.
installation of a new safety barrier. The
The solution implemented utilises Enterprise Watch to monitor the health
by at risk of injury. In order to eliminate
and performance of all onsite critical IT equipment. In the event of equipment or service downtime, an alert is generated and immediately escalated to ATS’ Service Desk. The incident is routed to the correct team who diagnose and remedy the situation online, providing the end user with the most cost effective resource utilisation, the right skill set at the right time delivered the most cost effective way.
barrier to be installed by ATS as soon
Before
wood crusher located in the yard of building 2 had been reported as a hazard due to the overspill of wood out onto the pedestrian walkway, putting any passersthis risk, Caterpillar required a protective as possible. It took a total of one week from design to installation to complete the desired solution, all of which Jez was able to do using his own initiative, whilst ensuring the voice of the customer was fully captured. The customer is extremely satisfied with the results and the cost saving delivered by ATS. An excellent suggestion for resolution.
After 07
Developing people Lee Bradshaw
Andy Cartwright
I am also delighted to announce that with effect from 21 October 2013, Lee Bradshaw from our Wolverhampton site has been appointed as Maintenance Planner Scheduler.
Part of ATS’s cultural commitment focuses on continuous improvement to ensure that we are providing the best service possible to our customers. Progressing and recognising employee talent is a key focus within the company.
New Promotion
Lee joined the company in June 2013 as a Project Engineer on a temporary contract and within a short time period has demonstrated skills and ability within his role, along with a real commitment to his team and the company. Please join me in congratulating Lee on his new role and in wishing him the very best with his future career at ATS. Well done Lee!
New Promotion
I am delighted to announce that with effect from 16 September 2013, Andy Cartwright from our Wolverhampton site has been promoted to Maintenance Supervisor and will be supporting Steve McCarthy, the Continuous Improvement Manager, in managing our Wolverhampton site. Andy joined ATS in October 2010 having transferred from Turner Powertrain Systems as a Maintenance Technician, and since joining ATS has undertaken the role of Planner Scheduler. Since the departure of Martin Noblet, Andy has demonstrated real commitment to the team and proven Leadership ability. Please join me in congratulating Andy on his promotion and in wishing him the very best within his new role.
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ATS UK
Meet the Team New Starters Steve Taylor Steve joined the team as a Maintenance Technician at our Wolverhampton site on the 23rd September 2013. Steve is an experienced engineer working most recently for GKN Sankey Limited, Stafford Tile and Johnsons Controls. Steve has a keen interest in proactive maintenance which is a great fit for our approach at ATS. Richard Facey Richard joined the team as a Maintenance Technician at our Wolverhampton site on the 14th October 2013. Richard previously worked for Jaguar Land Rover and has also worked within the food industry for a number of years. Richard started his career in Factory Maintenance through an apprenticeship scheme and has continued to support his keenness for learning new skills through though a mixture of on the job experience and qualifications.
John Greenwood John joined the team as Financial Controller on the 28th October 2013 to lead the financial accounting and internal control activities. John graduated from the University of Leicester in 2002 with a degree in Business Economics and has since gone on to become a fully qualified Accountant. John has a wealth of experience and has held various roles in Auditing, Accounting and more recently as a Financial Controller for Crick Software.
John Greenwood - Financial Controller
ÂŁ1000 BONUS is waiting for you
Did you know that there is a ÂŁ1000 bonus available to all staff for the successful introduction of new business? So if you have a contact in another manufacturing company that you believe would benefit from working with ATS, simply contact Keith Edmonds on kedmonds@advancedtech.com
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Enhance processes Eaton Havant - Machine Criticality Kaizen Ross Tolliday – Planner Scheduler at Eaton Havant, led a 3 day joint collaboration kaizen event between ATS and our customer Eaton, to review and update the criticality of all machines on site. Criticality ratings had not been reviewed since the start up process in February 2012, and many assets have since been moved, been installed or were simply redundant. The team used the 3 days to rate the machines based on their Capacity, Uniqueness, Utilisation, Maintenance criticality, and Complexity of repair, in order to generate a total Priority rating between 1 – 4 (1 – Critical, 2 – Important, 3 – Required, and 4 – Routine). These ratings now allow breakdowns to be prioritised accordingly and risks to the business to be minimised.
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Eaton are delighted with the results of this event, and intend to use the new Criticality list to develop contingencies plans for the future. This event has also been used as a benchmark model for other ATS sites, most notably, Eaton Brierley Hill, and we plan to roll this out on to all sites by the end of 2013.
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Driving
inn vation Innovation in Action This year our teams across the UK have been seeking inspiration for continuous improvement by visiting the UK’s best manufacturing sites. In September and October, ATS team members visited Nissan Motor Manufacturing, Happy and Mars Drinks. Each of these visits stimulates innovation by providing new and fresh approaches to our key business challenges.
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Nissan Nissan Motor Manufacturing UK has been the UK’s biggest car manufacturer for the past 14 years, and the UK’s biggest car exporter. The Sunderland factory has been operational since 1986 and currently employs around 5,800 people. The visit covered Nissan’s approach to Lean and continuous improvement, visual management and strategy deployment. The visit was attended by Emily Matthews and Andy Cartwright.
Happy Happy is a multi-award winning computer training company based in London which has been voted one of the best companyies to work for in the UK. The core principle at Happy is that people work best when they feel good about themselves. The visit covered how Happy creates a great place to work. The visit was attended by Gemma Turner.
Mars Drinks Part of the global Mars Group of companies the Mars Drink division manufactures the drinks machines Klix and Flavia. At their site in Basingstoke this award-winning company makes over 1 billion drinks a year. The visit to Mars Drinks covered how the company has implemented and sustained lean techniques across the organisaiton and how they create great teams through using the Mission Directed Work Team approach. The visit was attended by Andy Plant and Emily Matthews.
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Demonstrate leadership
ATS goes Pink and raises £1675 The Employee Engagement Survey that ATS completed in July 2013 identified that the way UK employees felt about our Brand was something that ATS UK needs to work on. One of our lowest rating responses across the whole survey was “ ATS has an excellent reputation among the community” We have addressed this by creating a CSR (Corporate and Social Responsibility) plan. One of the key elements of this is supporting local and national charities enabling us to give something back as a team. On the 25th October 2013 ATS employees got involved in the first charity event - raising money for Breast Cancer Awareness. 14
Breast cancer is the most common cancer in the UK, with Around 55,000 people diagnosed each year. Of these about 400 are men. Earlier detection and better treatments mean that survival rates after a diagnosis of breast cancer are improving and now more than 8 out of 10 people survive breast cancer beyond five years. The results show that early diagnosis saves lives. On the 25th October, ATS employees and customers wore pink t-shirts to show their support raising £1671 for the charity. Congratulations and thanks go out to all those involved.
Calibration 5S event Titchfield
Before A 2 day 5S event was held at Eaton Titchfield in week 39, to improve the productivity, quality, and safety of the calibration stores area. Obsolete items were removed from the area and standards were implemented to ensure sustainability. The over-all 5S score improved in all areas by 90%, and plans were made to further improve this score. The 2 days were also used to develop, in
After conjunction with the customer, a Gauge Management Process. The Process encompasses a 6 month plan that will be used to remove waste from the current calibration process, drive continuous improvement activities, and reduce monthly outsourcings costs. Five phases have been planned with a final reflection to be held in February 2014. Well done to all involved.
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SERVICE
awards 1YR
Service award
Congratulations Sai Sharma, David Swain, Martin Holden, Bill Moss, Kevin Hale of the Brierley Hill Team receiving their 1 year awards from Derek Hill
CULTURAL COMMITMENT Live Safety Delight Customers
Develop People CONTINUOUS Enhance Processes
Drive Innovation IMPROVEMENT Nurture Relationships
Demonstrate Leadership Deliver Results A Way of Business, A Way of Life.
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Billy Whiting receiving his 1 year award from Jeff OwensÂ
COST SAVING OF THE MONTH
Andy Plant delivers significant cost savings for Caterpillar Wolverhampton Andy Plant – Supply Chain Specialist at Wolverhampton eliminated potential downtime which would have been caused due to a motor issue on the wash and paint burners. A gas leak was reported, and an external heating company was called in to identify the faults. It was found the main problem with the machine was the fan motor burning out. The heating engineers removed the motor and took it
away with a view to getting it sent for repair several days later. To avoid downtime, Andy contacted a different supplier and arranged for the motor to be collected from the Heating Engineers, and have the work done over the weekend ready for production on Monday morning. Andy’s commitment and dedication to getting this work done, saved our customer Caterpillar a significant sum.
ATS receives 2014 Military Friendly Employer award ATS announced today that it has earned the 2014 Military Friendly Employer® title by Victory Media, publisher of G.I. Jobs and Military Spouse. ATS aggressively seeks to hire military talent and has found that hiring from the military community is a strategic competitive advantage. According the Jeff Owens, President of ATS, “ We find the skills and leadership potential that military veterans bring to the job are a tremendous asset
ATS Global
to our company and the manufacturing industry we serve.” Visit advancedtech.com 17
Charitable Activities James Milne – Great South Run Well done to James Milne – Technician at Titchfield for taking part in the Great South Run during October. James volunteered to take part in a 10 mile run to help raise money for the Rainbow Trust children’s charity, and the Wessex Heartbeat Charity. He has so far raised £150 to donate to both charities. The Rainbow Trust provides support for families with terminally ill children, and the Wessex Heartbeat Charity helps achieve the very best care for people with heart conditions treated in the Wessex Cardiac Centre.
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Purchases Puzzle
?
Each month our very own quiz master a.k.a. Andrew Purchase will set a challenge or quiz. The winner will be rewarded with a £25 Amazon Voucher - a great gift before Xmas.
Now for the first ever Purchases Puzzle! 1. What is the next character in the sequence JASON and why? 2. What connects Cardiff City, Norwich City, Crystal Palace, Brighton and Hove Albion 3. What number do you get when you take away the year of the Eurythmics’ “Sex Crime” from the year that Oasis’ “Definitely Maybe” was released? 4. Which are the world’s only two double landlocked countries? (You have to cross at least two borders to reach the sea)
7. If you were to mix the group which sang “All rise” with the colour of Shakin’ Stevens door and the colour of Kate Bush’s shoes in the Spectrum which colour would you end up with? 8. How many letters in the modern Russian alphabet? 9. Which famous Roman lived between AD23 and AD79? 10. What is the connection between Cif, Minstrels, Oil of Olay and Nissan?
11. Don’t feel as though you need to answer all the questions - the person with the highest score will win. If there is a tiebreak we will email those 5. Who said “contact light” and why were individuals with a tiebreak question! these words so unique? 6. Which film featured the Overlook Hotel?
Email your answers to Gemma Turner gturner@advancedtech.com 19
www.advancedtech.com Advanced Technology Services UK Ltd Unit 4 Beechwood Cherry Hall Road Kettering Business Park Kettering Northamptonshire NN14 1UE Phone: +44 (0)1536 311650 Email: info@advancedtech.com
Key Contacts Managing Director Derek Hill djhill@advancedtech.com Sales & Marketing Keith Edmonds kedmonds@advancedtech.com Continuous Improvement Steve McCarthy smccarth@advancedtech.com Human Resources Gemma Turner gturner@advancedtech.com +44 (0) 1536 311657 - Direct +44 (0) 7527 289917 - Mobile +44 (0) 1536 416965 - Fax