The monthly newsletter for ATS
ProActive 2013 JULY ISSUE
Enterprising Solutions from ATS
Earn ÂŁ500 when you introduce ATS See inside
In the news
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Our employees and customers in the
Managed Mobility Service enables the
UK and globally are now reaping the
rapid and secure deployment of mobile
benefits of our new service- Enterprise
applications and devices.
Managed Mobility Service (EMMS) - the aim of this new system is to significantly reduce the time and complexity of deploying and managing mobile applications to support with access of back-end enterprise systems and mobile devices. Simply put the system allows customers to make their business processes mobile and manage all of the handheld and mobile use across their workforce.
“Making it easy for businesses to run better through mobile solutions is critically important today,” said Wille Jow, global vice president, Managed Mobility, SAP. “We are extremely pleased that ATS will deliver this capability to the market. Extending ATS’s managed service expertise with SAP’s open heterogeneous mobile platform and solutions will help enable customers to rapidly and securely deploy the
Providing our customers with leading-
latest mobile applications and devices
edge solutions to their growing IT
to achieve faster time to value with
requirements is another way in which we
flexibility and cost-effectiveness.”
will diversify and grow our business. This new solution is an exciting development in our product offering as it shows that we are invested in continuous improvement and the application of new technology” says Derek HIll, Managing Director of ATS UK.
Advanced Technology Services’ Enterprise Managed Mobility Service is a comprehensive, user-friendly offering that provides large global enterprises and mid-sized businesses with a fully integrated solution in key areas including: inventory and expense
ATS’ new mobility service further extends
management, logistics, mobile device
its established Enterprise Watch portfolio
management, mobile security, and
to provide a comprehensive solution,
application deployment.
for companies interested in transforming
For more information contact Inde Sagoo -
their business lifecycle with mobile solutions. Leveraging the industryleading SAP® Mobile platform, Enterprise
ISagoo@advancedtech.com or call 07854 228014
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Live safety Our first priority
Hazard of the month Winner James Milne – Pinch point T0187 Lathe Congratulations to James Milne – Technician at Eaton Titchfield for winning Hazard of the month for June. Whilst carrying out a PM on the T0187 Harrison Alpha 400 Lathe, James identified that there was a pinch point between the handle of the main machine and the shrouding of the control panel. This meant there was a possibility that the operator could potentially trap their hand under the weight of the guard when bringing it down. James immediately isolated the machine and removed the handle to re-position it to
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the left hand side of the control panel shrouding. As a result he removed the hazard and created a safer working environment for the operator.
Hazard of the month
WINNER
Critical Find Mike Ford - Plug on MORI MT2000 T0287 Whilst carrying out a proactive machine walk on the Mori MT T0287 during a Kaizen event, Mike noticed that the earth from an electrical plug had broken away and been left in a mains power socket which was switched on. The mains power was fed from the Mori T0287. Mike isolated the machine and safely removed the pin
from the socket, he then inspected the socket for further damage, of which there was none. As a result of Mike’s actions a potential electrical hazard was safely removed from the area. Well done Mike Ford.
Before
After
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Delight c Calibration Kaizen Eaton Havant Dave Hikin – Calibration Technician, led his first Kaizen event during May within the Calibration Lab at Eaton Havant, it has now been some time since many of the improvements were implemented, we caught up with David to see how he is progressing. “I had only been working with ATS for a few weeks before we had the kaizen event. The Calibration Lab here was very disorganised, every spare cupboard, drawer or work surface had equipment on or in it making it impossible to ascertain if the equipment was in-use, obsolete or even functional at all. All the Calibration
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Certificates were in a filing cabinet but not in any order so tracking down a particular one could be very time consuming. The kaizen event not only cleared all this up, giving me a clean organised area to work in it also taught me more about the Eaton site I’m working in and the standards required. We now have a process that is effective and working well, giving our customer confidence in the service we are providing. On another note the event has given me a level of pride in my work space and made me determined to ensure the standard is maintained and the improvements sustained.”
customers
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Developing people Onsight Insight – Fuji Steven Sale- Senior Technician Eaton Readings Lane, and David SwainTechnician Eaton Brierley Hill attended an Onsite Insight visit to Fujifilm to experience the success of Continuous Improvement within a Global Leading company. Fujifilm Speciality Ink Systems Ltd is a global leader in the manufacture of speciality printing inks, producing high performance products for screen, digital and flexo narrow web print which colour the images on thousands of products you see every day.
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David Swain – Technician - “The trip was focused mainly on Continuous Improvement, Fuji provided a great insight to how they have developed they’re business over the past 11 years to meet the changing demands in the industry. It has been the positive and continual engagement between management and the shop floor, which has led to the success of the company”
Steven Sale – Senior Technician – “ Fujifilm’s vision is to be number 1 in digital ink supplies and the ‘last man standing’ in analogue ink supplies. They are achieving this through continual improvements throughout the whole structure, with support from all levels. Fujifilm have implemented the 5S tools but developed this into 7S by adding Safety and Skills, as two equally important elements.”
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Enhance processes Test Rig 4 day Kaizen in Havant It was highlighted from dialogue with our Customer at Eaton Aerospace in Havant and collaborated by our metrics, that Test Rig 8164 was showing high levels of downtime hours compared to the other test rigs within the area. Paul Setterfield – Senior Tech for ATS, led a team of four (Phil Tocknell – Technician, Ross Tolliday – Planner/Scheduler, and two Eaton operators) to investigate the Root Cause of 8164 downtime. The team primarily focussed on the collation of data on how this was entered into our system, they found that incorrect error codes and descriptions were being used, therefore giving a false representation when the data was analysed. 10
The team quickly rectified this and by doing so were able to target the correct sources of the issues being found, this also led to significant difference in the perceived reliability of this asset when the data was re-run.
Thermal analysis was also carried out on the Rig, in which three areas for concern were addressed, preventing further significant downtime. The event also included improvements to PM schedules, calibration schedules, 5S and operator
daily/weekly TPM checks within the area, all with the support of the Eaton Operators. As a result of the teams efforts significant improvements and cost saving were achieved and signed off by the Customer. Well done to all involved.
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Driving
inn vation Making Technicians Truly Mobile This month our Eaton Havant site saw the full rollout of Mobility – making technicians mobile. Supported by mobile computing in and around the factory with tablet devices which followed the successful pilot at the site by Paul Setterfield – Senior Tech, and Ross Tolliday – Planner Scheduler. The Mobility innovation integrates our SAP business process with IPAD devices to run as a mobile App, allowing technicans to become more proactive and responsive to the demands of the factory. Mobile computing has its challenges in every form it takes, while it enables new opportunities to service our customer better it also takes an investment into ensuring the business applications are also optimised for use. 12
The initiative has seen ATS work in partnership with SAP to develop mobile processing for work order assignments. The results are visible when you see a technican being presented with an updated priority work order while out on the factory floor.
ATS have also implemented MobileDevice-Management (MDM) technology on each device which allows our IT management of the assets to become lean. We enable Lean IT by building a profile for the users on the devices, this profile standardises the build, configure and setup of the most common features
Furthermore, our MDM technology enables us to keep our users secure by managing the data and access of each device from a centralised policy. This is great when you consider patches, updates and the ability to approve and deploy new applications with a single click. It means our technicians can focus on their jobs with the reassurance the
(email settings, applications and permissions). By doing so we can reduce the time taken to rollout and improve our ROI through making devices availability and uptime greater.
tablets are being administered for them.
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Demonstrate leadership 3 Day event Titchfield Mark West
Mark West (Senvetterfield - Senior Tech Havant, Mike Ford - Site supervisor Titchfield, James Milne - Technician Titchfield, and Darren - Eaton Mori Operator) in the investigation and improvement of a Mori MT machine at Eaton Titchfield:
“The event was part of my 6 Sigma green belt project; it went really well due to having strong team and good support from our customer. Many of the issues on the machines were 5S related. As a team we completed 94.5% of actions and improvements raised, The event highlighted a number of further improvements that could be made on other similar machines, which are now also being addressed. The Kaizen event was a big learning curve made easier with the guidance of our UK CI team. The presentation was delivered to Eaton, and we received good feedback . Now I’m looking forward more upcoming Kaizen event’s”
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ATS Global Congratulations to all (top left to bottom right) Tracy Coombes (Administration assistant) Mark Greatorex (Senior Technician) James Milne (Technician – Eaton Titchfield) Olivia Gillespie (Human Resources Administrator) for all achieving their 1 year service award.
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1YR
Service awards
G N I V A S COST NTH O M E H T F O
Billy Whiting 045 Service delivery efficiency 13117 Congratulations to Billy Whiting – IT Services Engineer based out of our Kettering Office on winning Cost Saving of the Month, Billy’s idea centred around service value to our customer. Two service requests were raised by the Ciber Service Desk which required an on-site engineer to attend to two tasks on separate occasions. The first assignment
issue. On both occasions ATS only billed Ciber back for employees’ expenses, even carrying out further recitation during a courtesy visit. This shows real value to our customer and demonstrates our ability to ‘go that extra mile’ something the customer was delighted with, well done Billy.
was to add a domain account to a user’s computer in the Selfridge’s store. The other was to setup and ensure the new Store Manager at Old Bond Street was setup correctly, whilst at the same time he was given an overview of how his new Laptop works and to answer any queries he may have had. Under normal circumstances ATS would send a partner engineer in to attend to the matter, instead we sent an internal ATS colleague to attend to the 17
Meet the Team UK Human Resources
Introducing the new HR team, Gemma Turner (HR Business Partner) and Livi Gillespie (HR Administrator)
working with employees and managers with an initial focus on the implementation of Workday (our new HR System), employee engagement and development.
Gemma recently joined ATS as the HR Business Partner based at the Kettering office. She was previously employed as a
Livi has recently returned from Maternity Leave and is now a busy working mum to Austin, aka Spiderman (3 years) and Sylvie
HR Manager at Cromwell Tools based in Leicester responsible for payroll, employee benefits, HR Systems and HR policy. Prior to that she worked as a HR Generalist for 6 years. Although based at Kettering Gemma will be spending time at the sites
(10 months). Livi has been employed with ATS since August 2011 and has significant HR Administration experience, having previously worked at Office Depot and Phoenix IT Services in this capacity. The HR team can assist employees with any queries regarding their employment (including payroll related queries) and provide advice on Company policies and procedures. You can contact Gemma and Livi on 015363116500 or alternatively email: ukhrenqueries@advancedtech.com. Please don’t hesitate to contact them if you require any support.
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CULTURAL COMMITMENT Live Safety Delight Customers
Develop People CONTINUOUS Enhance Processes
Drive Innovation IMPROVEMENT Nurture Relationships
Demonstrate Leadership Deliver Results A Way of Business, A Way of Life.
£500 BONUS is waiting for you
Did you know that there is a £500 bonus available to all staff for the successful introduction of new business? So if you have a contact in another manufacturing company that you believe would benefit from working with ATS, simply contact Keith Edmonds on kedmonds@advancedtech.com
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www.advancedtech.com Advanced Technology Services UK Ltd Unit 4 Beechwood Cherry Hall Road Kettering Business Park Kettering Northamptonshire NN14 1UE Phone: +44 (0)1536 311650 Email: info@advancedtech.com
Key Contacts Managing Director Derek Hill djhill@advancedtech.com Sales & Marketing Keith Edmonds kedmonds@advancedtech.com Continuous Improvement Steve McCarthy smccarth@advancedtech.com Human Resources Livi Gillespie ogillesp@advancedtech.com +44 (1536) 311655 – Direct +44 (1536) 311650 – Office