Inside the Day 1 Guide
▪ A Message from the CHRO
▪ About ATGE
▪ Our Institutions
▪ Our Values
▪ Our Mission, Vision, and Purpose
▪ Adtalem All
▪ Your D Number
▪ Accessing Adtalem Systems
▪ Onboarding Tasks
▪ Adtalem Benefits
▪ Payroll, Time Off, and Timekeeping
▪ Managing Your Performance
▪ Grow Your Career ‘The Adtalem Way’
▪ Your First 30 Days
▪ Support & Resources
▪ Onboarding Checklist
A Message from the CHRO
Sara Hill
Senior Vice President, Chief Human Resources Officer
Adtalem Global Education
On behalf of everyone at Adtalem Global Education and our institutions, we are thrilled to welcome you to the Adtalem family. Together, with our shared mission and values, we can make an even greater impact in the lives of our students and the communities we serve.
At Adtalem, we believe that our employees matter and are committed to creating an environment where they feel supported, energized, and engaged. We aim to provide the tools and resources that can help you maintain your health and well-being and strive to create work-life balance so you can do your best work. In this guide, you will find details on everything you need to know for your first few days and beyond. We encourage you to explore askHR Now! and Commons for resources that will guide you through your onboarding and throughout your time with Adtalem.
Welcome to the team and thank you for your efforts in making the world a better place, one student at a time.
Sara
About ATGE
Adtalem Global Education Inc. (NYSE: ATGE; member S&P MidCap 400 Index) is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine, and Walden University.
#WeAreAdtalem (Pronunciation: ad Tal em)
Latin for To Empower, our name encapsulates our purpose and our commitment to our students, communities and each other.
Adtalem In the News
Our teams are always working hard to provide individuals with global access to knowledge, resources, and networks that empower careers which shape and serve the communities in which we work and live. Find the latest news and updates in our Newsroom.
Our Institutions
Founded in 1978 and with a campus in St. Maarten, American University of the Caribbean School of Medicine (AUC School of Medicine) has more than 6,500 graduates and is one of the oldest medical schools in the Caribbean.
Founded in 1978, Ross is committed to educating a diverse group of medical students to help them become skilled physicians to serve as leaders in the U.S. healthcare system. Students complete their foundational studies in Barbados, before completing their clinical training in one of Ross’s affiliated teaching hospitals throughout the United States.
Chamberlain University is comprised of the College of Nursing, which offers a three-year Bachelor of Science in Nursing degree program and flexible postlicensure programs, and the College of Health Professions, which offers a Master in Public Health degree program.
Founded in 1982, RUSVM is committed to preparing students to become members and leaders of the worldwide public and professional healthcare team and to advance human, animal and ecosystem health (One Health Initiative) through research and knowledge exchange.
More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities.
Our Values
Our TEACH values shape how we work together to fulfill our promise to our students, our members and each other.
TEAMWORK
We put the team first, appreciate diverse points of view, assume positive intent, collaborate, and communicate openly.
ENERGY
We move quickly, learn from mistakes, build positive spirit, and always look for a better way.
ACCOUNTABILITY
We take ownership and initiative, demonstrate courage as we speak up, and act with integrity in all that we do.
COMMUNITY
We operate with a shared sense of responsibility and purpose, and enrich colleagues, students, and the broader community we serve.
HEART
We serve students and each other with passion, respect, and care.
Our Mission, Vision, and Purpose
OUR MISSION
We provide global access to knowledge that transforms lives and enables careers.
VISION
To create a dynamic community of lifelong learners who improve the world.
PURPOSE
To empower students and members to achieve their goals, find success, and make inspiring contributions to our global community. We operate several universities in the medical and healthcare space and we’re a leading provider of talent to the healthcare industry.
Adtalem All
Diversity and Inclusion
At Adtalem, we pride ourselves in nurturing a culture that encourages everyone to bring their full selves to work each day. Diversity and inclusion needs to be intentional to be impactful. We don’t just welcome differences, we celebrate them. Learn more about our commitment to Diversity and Inclusion here.
Adtalem EDGE is an employee resource group that supports the enhanced career experience and advancement of women in the workforce. Through Empowerment, Diversity, Growth, and Excellence, it is one of Adtalem’s most vibrant programs promoting professional development and diversity through networking, mentorship, and global EDGE events. Join Adtalem EDGE by visiting their Forum page.
Sustainability
Adtalem aims to empower and enhance the communities in which we teach, learn, and work by operating sustainably, maintaining responsible governance standards, and supporting our global community. Adtalem is committed to holistically providing quality learning and working opportunities, caring for the places where we operate, and conducting our business in a transparent and responsible manner. To learn about Adtalem’s Sustainability and Diversity efforts, click here.
Your D Number
Your ‘D number’ is a unique identifier assigned to all Adtalem employees.
Your manager will provide you with your D Number on your first day. Before accessing the Adtalem network, visit the ATGE Application Hub to change your password and register for multi-factor authentication (MFA). This process will ask you to select at least two (2) identify verification options – to perform a future secure reset or recovery of your password, if needed.
✓ Keep your D Number accessible, as you will need it to enroll in benefits and accomplish other onboarding tasks. You will also need your D Number to access different Adtalem applications.
✓ We strongly encourage you to log on to Adtalem’s applications as soon as possible to ensure that you have the necessary access.
If you have not received your D Number, experience issues, or have questions, please connect with your manager. You may also reach out to the IT Help Desk at 1-877-366-9388.
Accessing Adtalem Systems
After your D Number is activated, you will have access to the ATGE Application Hub, commonly referred to as ‘OKTA’. Here you can access various Adtalem applications, some will be used for important onboarding tasks. The following provides details on some of the important Adtalem applications you will want to become familiar with.
Commons is our HR portal, where you will access required training and other tasks during your first week. Additionally, Commons is where our performance management and professional development processes live.
askHR Now! is an on-demand self-service application for your HR needs. Search for relevant articles and resources on HR topics or connect with an askHR representative to get the HR support you need.
ServiceNow is Adtalem’s IT Technical Support platform. Submit a ticket, chat with the Support Team or call them at (877) 366-9388.
bswift is Adtalem’s benefits platform, where you can learn more about Adtalem’s benefits offerings and enroll.
UltiPro houses personal, job, and pay and compensation information, along with organizational policies in Policy Central. UltiPro also houses Workforce Management (WFM), Adtalem’s time and attendance system. Use WFM to request time off (PTO/FTO) and record working hours.
Bonfyre is Adtalem’s Reward & Recognition platform. Recognize colleagues share recognition badges, add GIFs and images to your recognition, and invite other colleagues to participate in the recognition.
The Loop is Adtalem’s colleague intranet site. It’s a one-stop shop for colleague news, resources and information that allows you to access all your Okta applications, in one place.
Onboarding Tasks
We understand there is a lot to learn as you start your new role with Adtalem. To help you get acclimated, you will participate in an immersive onboarding experience called Adtalem Connect, which is designed to get you off on the right foot and help you build long-lasting connections within Adtalem.
New Hire Task
In the New Hire Task, you will review and acknowledge receipt of Adtalem’s Code of Conduct, Global Colleague Handbook, and Vaccination Policy. You will review and update personal information, and tax and bank information. Lastly, you will learn about different HR systems used for Benefits, Timekeeping, Self-Service, and more.
New Colleague Orientation
Virtually, you will connect with other new colleagues, learn about Adtalem, our institutions, and talk through your onboarding and required tasks. Orientation is held every Tuesday at 11:00 a.m. CT (excluding holidays).
This series of self-paced onboarding activities will guide you through a collection of resources designed to help connect you to Adtalem, Your Team, and Your Career.
Over the course of your onboarding experience, you will receive communications and activities related to other vital areas, including Goal development and job expectations, Performance Management, and Career Growth and Development
Adtalem Benefits
(Excludes contractors, visiting faculty)
The Adtalem Benefits Strategy
Just as we support our students to meet their life goals through education, Adtalem continually assesses the ways our benefit programs empower and enable you to live your best life. Our goals are to offer high-quality benefits that are competitive, meet our colleagues’ needs , and are sustainable for the company long term.
✓ All full-time colleagues are eligible for all benefits including health, insurance, retirement benefits, and special extras.
✓ Part-time colleagues working 20-29 hours per week are eligible for all benefits except medical coverage.
Enrolling in Benefits
Benefit eligible colleagues may enroll in medical and dental benefits through our vendor, bswift. Click the chiclet below to begin the enrollment process.
To learn more about Adtalem’s benefit options, check out the Benefits Guide.
Remember!
You only have 30 days from your start date to enroll in Adtalem’s benefits.
If you have any questions concerning your benefit options, benefits resources or create a case to connect
Investing In You
Choice of three (3) comprehensive medical plans, both with United HealthCare.
Choice of two (2) comprehensive dental options with Cigna.
Choice of two (2) EyeMed vision options, with different frame and contact allowances.
Voluntary Benefits including, Accident, Legal and Auto, Pet, and Home Insurance.
options, please visit askHR Now! to review relevant connect with an askHR representative.
Opportunity to purchase Adtalem stock at a 10% discount.
401(k) plan with 100% match on the first 6% you contribute for eligible colleagues. Match is immediately vested.
Paid Time Off (PTO), PTO Exchange and Buy-Up, and 14 holidays.
Adoption Assistance, Behavior and Mental Health Support, Paid Parental Leave, Scholarship Fund. Tuition discount and reimbursement programs for you and your dependents.
If you are not sure which plans are right for you, be sure to “Ask Emma”. Based on your responses to a few simple questions during the online enrollment process, Emma will suggest the benefit plans that best fit your individual needs. Look for the Ask Emma icon when you log into bswift. Ask Emma
Payroll, Time Off, and Timekeeping
Payroll
Adtalem pays colleagues every other Friday, following a biweekly cycle based on the Payroll Calendar. Occasionally, a pay date may be accelerated if it conflicts with a public holiday.
To view the Payroll Calendar, click here.
Time Off
Adtalem offers a paid time off policy for eligible colleagues. Eligibility is based on calendar year from January 1 through December 31. More information can be found in the Time Off policy here.
Holidays
Timekeeping
UltiPro Workforce Management (WFM) is Adtalem's timekeeping system where colleagues can complete and approve timesheets and time off requests. Learn more about WFM through the resources below:
Per the time-off policy, regular full/part-time colleagues receive the following 14 paid holidays per year.
New Year’s Day
MLK Day
Spring Holiday Memorial Day
Independence Day
Juneteenth Labor Day Thanksgiving Holiday (2 days) Winter Holiday (2 days)
New Year’s Eve Floating Holidays (2)
UltiPro Workforce Management (WFM)
UltiPro Workforce Management (WFM) Training Video
Managing Your Performance
Achieve365 is Adtalem's approach to performance management. We believe that through clearly aligned performance and development goals along with regular feedback and transparent conversation about progress, we help colleagues perform at their best, grow their careers, and help Adtalem achieve its goals.
During the performance year, we encourage quarterly check-ins take place between colleague and managers. More frequent check-ins are encouraged but at a minimum, a quarterly check-in is expected. Check-Ins are a great way to gain and give feedback on specific goals or overall performance.
Adtalem’s performance management year starts July of each year and runs through June. Between July and August, colleagues are expected to enter goals into Achieve365 via Commons. During the same time, the Annual Review process for the prior performance year also takes place.
Grow Your Career ‘The Adtalem Way’
At Adtalem, we believe there is nothing more important to our success than effectively nurturing the potential of our talent. We accomplish this through our commitment to helping you reach your potential and grow your career ‘The Adtalem Way’.
Check out the ‘Career Hub’ to discover Adtalem’s career development resources.
Individual Development Plan
The goal of an Individual Development Plan (IDP) is to create a collaborative partnership between managers and colleagues for the purpose of supporting your success, while sustaining a highperforming organization.
Talent Profile
A Talent Profile is an internal resume, highlighting a colleague's experience, educational background, certifications, skills, professional affiliations, and achievements. Adtalem leverages Talent Profiles to assist in professional development and identify internal candidates for future opportunities.
askHR Now!
askHR Now! is your starting point for all things Human Resources. askHR Now! is a self-service portal for colleagues to browse for HR-specific resources and commonly asked questions 24/7/365.
Resources are categorized by topic, with featured topics highlighted monthly and based on the time of year. You can also search for resources and browse by all topics if you are unsure of what you are looking for. Topics include Benefits, Time Off, Leave of Absence and other HR-specific topics.
Top 5 askHR Now! Topics Benefits Payroll Leave of Absence
Paid Time Off & Attendance
Employee Self-Service Changes
Monday-Friday
8:00am – 12:00pm, 1:00pm-5:00pm CT 855-882-4770
If you need additional HR support after browsing the askHR Now! resources, you can connect with an askHR representative by creating a case. askHR provides employees with ONE single HR point of contact, ensuring a consistent and streamlined experience.
Your First Day
Complete New Hire Task in Commons
New Colleague Orientation
Support & Resources
While Adtalem provides plenty of resources to guide colleagues through their everyday work life, your manager can also be a great resource.
Utilize askHR Now! to browse for HR-specific resources and commonly asked questions 24/7/365 or connect with an askHR representative.
Get your HR-specific questions answered quickly by connecting with Ava through Microsoft Teams.
Through ServiceNow, submit a ticket, chat with the Support Team, or call them at (877) 366-9388.
Click the askHR Now! and ServiceNow icons above to be taken to appropriate system.
Onboarding Checklist
Onboarding at Adtalem is an immersive experience, connecting you to the organization, your team, and your career. To help you stay organized, we’ve created a checklist to ensure your onboarding experience meets yours (and our) expectations. Feel free to use and come back to this checklist as you navigate your Onboarding the relevant activities.
❑ Connect with your Manager
❑ Meet your Team
❑ Confirm relevant IT access (PC, Email, Microsoft Office)
❑ Ensure access to all relevant Adtalem platforms and systems
▪ (OKTA, Commons, askHR Now!, UltiPro, Replicon, Forum, ServiceNow)
❑ Attend New Colleague Orientation
▪ Offered every Tuesday at 11:00am CST
❑ Complete the New Hire Task
❑ Complete the Adtalem Connect Learning Path
❑ Obtain performance goals and create your MAP
❑ Create your Talent Profile
❑ Create your IDP (Individual Development Plan)
❑ Check-In with your Manager
