GENERAL INSTALLATION ADVICE
PRODUCT-SPECIFIC NOTES
INSTALLER DUTIES, MAINTENANCE & FINAL ADVICE
Installer Responsibility
Cleaning & Maintenance
Tilemall Final Tips
GENERAL INSTALLATION ADVICE
Tiles are just one component of a larger building system. Installation issues often stem from design flaws, unsuitable substrates, improper site conditions, or incompatible materials.Tilemall does not participate in the installation process and cannot control how or where tiles are used once delivered. Installers and project managers must ensure all materials are compatible and installed according to the Australian Building Code and AS3958.
Before Installation
Check tile color, design, and quantity.
Ensure all cartons are from the same batch.
Mix tiles from multiple boxes for an even appearance.
During Installation
Install tiles in less visible areas (e.g. under appliances) last.
Continuously check for defects during installation.
Stop and contact your supplier if issues arise.
After Installation
Keep tile boxes for future reference.
Promptly remove all grout residue.
4-10 Fisher St, Silverwater NSW 2128
Web: tilemall.com.au | TEL: (02) 9638 1032 | Email: sales@tilemall.com.au
PRODUCT-SPECIFIC NOTES
Porcelain Tiles (Glazed / Polished / Natural)
Standard ceramic tile installation methods apply. Sealing is optional but recommended in spill-prone areas.
High Gloss Tiles
Easily scratched—recommended for low-traffic, soft-shoe areas. Protect during construction.
3D Mosaic Tiles
Grout with care using flexible tools. Wipe along grooves. Wait 24 hours before final grouting.
Expect natural variation in color and size. Follow specific instructions per tile type.
Porcelain Pavers
Can be laid on sand, gravel, concrete, grass, or raised pedestal systems.
Glass Tiles
Use white adhesive, ensure full surface coverage, and avoid abrasive materials.
Mosaic Tiles
Shade variation is normal — lay out multiple square meters in advance to ensure a blended appearance.
Fiberglass Pools & Spas
Lighting Extruded & Terracotta Tiles
Not recommended — movement and temperature changes may cause tile failure.
Install tiles under final lighting conditions to avoid visual imperfections.
Storage
Always store tiles standing on edge to prevent damage.
INSTALLER RESPONSIBILITY
All installation must be carried out by licensed contractors familiar with tile systems. Compliance with the Australian Building Code and AS3958 is required.
CLEANING & MAINTENANCE
Avoid harsh or abrasive cleaners.
Use mild detergent and water for regular cleaning.
Use specialised tile cleaners for stubborn stains.
Pre-soak and spot test before applying new products.
TILEMALL FINAL TIPS
Tilemall’s warranty only covers product defects identified prior to installation.
Claims related to improper installation or misuse will not be accepted.
Keep leftover tiles and batch labels for future reference.
For any concerns, contact Tilemall before proceeding.