IDEA 9106 - Design Thinking - Disaster Preparedness (QuakeSafe)

DESI GN PROPOSAL REPORT Usi ngI nt er act i veDi gi t alChannel s t oeducat eandpr epar epeopl ef or Ear t hquakes I DEA9106–DESI GN THI NKI NG Dat e-01/ 06/ 2020

PHOTOGRAPH BYMANUELROMANO,NURPHOTO,GETTY

Submi t t edby:Adi t yaSr i vas t ava Uni Key-as r i 7307 as r i 7307@uni . s ydney. edu. au 490597819

Desi gnPr oposalRepor t|I DEA9106|2020

I NTRODUCTI ON AnEar t hquakei sas hi f t i ngoft heear t h’ spl at es ,whi chr es ul t s i nas uddenmi l dt os t r ongs haki ngoft hegr ound.T hes haki ngmaybes i deways ,upanddown,orwavel i ke,andcan occuroverver yl ar ger egi ons .Ear t hquakescanl as tf r om a f ew s econds t os ever almi nut es and t hey can occur s uddenl y and unpr edi ct abl y.Mos tear t hquakesar e mi l d andgounnot i ced.However ,t heycanbes ever eenought o r es ul ti n ext ens i ve damage t o communi t i es ,i ncl udi ng col l aps i ng s chool s ,homes ,br i dges ,dams ,hi ghways ,and event al lbui l di ngs .

I SSUESTO ADDRESS: -Spr eadi ngAwar enes st omas s es -Lackofpr operandr el i abl ei nf or mat i on -Bei ngpr epar edf oranemer gency s i t uat i on -Shar i ngexper i encesandupdat eswi t hot her s

DESI GN BRI EF: T o us e phys i caland di gi t alchannel s and t echnol ogi es i nt er act i vel yt o engage,educat e and pr epar e peopl ef or Ear t hquakesbef or et hecal ami t yoccur sand i mpr ovet hei r emer gencyr es pons ei ncas et hedi s as t erhappens

PROBLEM SPACE: I nt he cur r ent cl i mat e,r el i abl ei nf or mat i on and t aki ng pr opermeas ur esdur i ng an emer gency i soft he ut mos t i mpor t ance,l ocal i z ed i nf or mat i on and updat esi sa key el ementi n equi ppi ng peopl et or es pond t o emer gency s i t uat i ons

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DESI GN PLAN Ipl ant of i r s tcombi nemybackgr oundr es ear chandus err es ear chr es ul t s ,s ot hatIcanhaveapr of oundunder s t andi ng oft hepr obl em s paceandcr eat enew per s onas .Bas edonper s onas ,I wi l l br ai ns t or mi deasandchoos et hemos tf eas i bl e onet odevel opi ti nt omyf i nalconcept .T henIwi l ldocompet i t oranal ys i st ocompar emyconceptwi t hexi s t i ngdes i gn s ol ut i onsandl ear nf r om t hei rs t r ongpoi nt s .Ipl ant ous edes i gnt hi nki ngmet hodst hatIl ear nedi ncl as s ,l i kes t or yboar ds , s ket chi ng,pr ot ot ypes ,et c.t oi t er at eandr ef i nemyf i nal concept .Iwi l l t hendous ert es t st ot es tmypr ot ot ypeandf ur t her r ef i nemyconceptanddes i gn.T het es tmet hodswi l li ncl udet hi nkal oudmet hodsandobs er vat i ons .

Mai nSt epsoft hePr ocess-

1 RESEARCH

Us epr evi ousr es ear chand i dent i f yus erneeds ,cr eat e per s onas

2 I DEATI ON

Br ai ns t or m pos s bl ei deasand def i nes ol ut i onst oi t er at e

3 DESI GN I TERATI ONS

I t er at es ol ut i onst hr ough di f f er entdes i gnmet hodsand conductus ert es t i ng

4 FI NALPROPOSAL

Devi s et hef i nals ol ut i onand des i gnpr opos al

Iexpandedt hebackgr oundr es ear chandanal yz edt hedat acol l ect edear l i erf r om i nt er vi ewsandques t i onnai r est of i nd us erneeds ,goal sandval ues ,af t erwhi ch2per s onaswer ecr eat edembeddedwi t ht hei s s uesgener at edf r om t he pr obl em s pacewhi chwast obepr epar edandi nf or medaboutanEar t hquakeemer gencys i t uat i onandhow t or es pond t oi t .Igener at ed4i nt i ali deast oi ncr eas epeopl e’ smot i vat i ont owar dsbei ngmor eawar eandi nf or medi ncas eofan Ear t hquakeandhow t heycanbet t erpr epar et hems el vesf ori t .Iappl i eds t or yboar ds ,per s onbas edwal kt hr oughs ,us er t es t i ngandot herdes i gnt hi nki ngmet hodst of i l t ermydes i gnconcept sandf i nals ol ut i on.

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DESI GN PLAN Icompl et ed3i t er at i onsofmydes i gn,t es t i ngi twi t h3par t i ci pant s .

Fi r stI t er at i on•Cr eat ei deat i ons ket chesandver yl owf i del i t ypr ot ot ypest oexpl or epos s i bl ei deast ot ackl et hepr obl em s paceand i s s ues .

•Eval uat et hef i r s ti t er at i onsoft he4des i gni deasbyt hi nkal oudmet hods ,br ai ns t or mi ngandr ef i net hef eat ur est o s hor t l i s t2i deast oi t er at ef ur t her .

SecondI t er at i on•Af t ers hor t l i s t i ngt he2i deasf r om t hef i r s ti t er at i on,cr eat eLowf i del i t ywi r ef r amest ot es tf ur t herwi t ht hepar t i ci pant s us i ngt hi nkal oudpr ot ocolandbr ai ns t r omi ng.

•Us i ngt hef eedback,s el ectonei deaoracombi nedi deat oi t er at ef ort hef i nals ol ut i onanddes i gnpr opos al .

Fi nalI t er at i on•Cr eat eMockupsoft hedi gi t alpr ot ot ypebas edont hef eedbackf r om t hepar t i ci pant s ,cr eat es t or yboar dsand s cenar i osus i ngt heper s onast odepi ctt hej our neyt hr ought hes ol ut i on. eat eScr eenf l owsoft hedes i gns ol ut i onandt es ti twi t ht heus er s ,t ogetmor ef eedbackt or ef i net hef i nals ol ut i on •Cr f ur t her •Def i net hel i mi t at i onsandi mpr ovement sf orf ut ur edevel opmentoft hef i nalconcept .

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BACKGROUND RESEARCH EARTHQUAKEPREPAREDNESS Ear t hquakepr epar ednes sar es etofmeas ur est akenatt hei ndi vi dual , or gani s at i onaland s oci et all evelt o mi ni mi s et he ef f ect s ofan ear t hquake.Pr epar ednes smeas ur escanr angef r om s ecur i ngheavy obj ect s ,s t r uct ur almodi f i cat i ons and s t or i ng s uppl i es ,t o havi ng i ns ur ance,anemer gencyki t ,andevacuat i onpl ans .

Pr epar ednes scancons i s tofs ur vi valmeas ur es ,pr epar at i ont hatwi l l i mpr ove s ur vi vali nt he event of an ear t hquake,or mi t i gat i ng meas ur es ,t hat s eek t o mi ni mi s et he ef f ect ofan ear t hquake.

Common s ur vi valmeas ur esi ncl ude s t or i ng f ood and wat erf oran emer gency, and educat i ng i ndi vi dual s what t o do dur i ng an ear t hquake.

FI GURE1

Mi t i gat i ng meas ur es can i ncl ude f i r ml ys ecur i ng l ar ge i t ems of f ur ni t ur e,T Vandcomput ers cr eenst hatmayot her wi s ef al loveri nan ear t hquake.Li kewi s e,avoi di ng s t or i ng i t emsabove bedsors of as r educest hechanceofobj ect sf al l i ngoni ndi vi dual s .

Ci t i z enpr epar ednes ss t r at egi espl ayakeyr ol ei nr educi ngt heef f ect s ofhaz ar ds l i ke Ear t hquakes t hatcannotbe mi t i gat ed,as s uch s t r at egi ess eekt oi mpr ovet heabi l i t yofi ndi vi dual sandcommuni t i es t or es pondi nt heeventofanat ur aldi s as t er .

Pr epar at i on i sus ual l ya r es ul tofhow a s i t uat i on i saf f ect i ng an i ndi vi dual ,t hei rr i s kper cept i onandpr evi ousexper i encespl ayavi t al r ol ei nt hei rdeci s i on maki ng,a per s on who hasexper i enced an ear t hquake woul d be mor e caut i ous ofi thappeni ng agai n as oppos edt os omeonewhohas n’ texper i encedi t .

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FI GURE2

FI GURE3

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USERVALUES,GOALS, NEEDS AND I SSUES VALUES •Per s onalandFami l ySaf et y-Us er swantt ot akecar eoft hei rs af et yaswel last hei rf ami l y’ ss af et y •Bei ngAwar eaboutEmer gencySi t uat i ons-Us er swantt obeawar eandi nf or medaboutemer gencys i t uat i ons •Recei vi ngr eal t i meupdat esandr el i abl ei nf or mat i on-Us er spr ef err ecei vi ngcons t antupdat esandr el i abl e i nf or mat i onbef or eordur i nganEar t hquakes ot heyar eabl et or es pondaccor di ngl y.

GOALS •T ol ear nmor eaboutpr epar ednes sandemer gencyr es pons ebef or eanddur i nganear t hquake •T ohavel ocal i z edpr epar ednes sandr es pons ei nf or mat i onands t epsneededt obef ol l owed •T or ecei veal er t sandnot i f i cat i onsonr eal t i mebas i saboutadi s as t eri ns t eadofaf t eranevent •T or ecei ver el i abl eandeas yt of i ndi nf or mat i onwi t houtgoi ngt hr oughmul t i pl echannel s

NEEDS •T obemor eawar eoft her i s ksandcons equens esofanEar t hquake •T obepr epar edi nadvancet ohaveabet t eremer gencyr es pons edur i ngt heear t hquake •Avai l abi l i t yofr equi r edi nf or mat i onondi gi t al andonl i nechannel swhi chi seas et oacces swhi chi sr el i abl e •Haveabet t err eal t i medi s as t eral er tandnot i f i cat i ons ys t em i npr act i ce

I SSUES •Di f f i cul tt oacces spr operi nf or mat i on,wi t ht oomanys our cesavai l abl eever ywher e •Nor el i abl es our ceofpr epar ednes sandemer gencyr es pons ei nf or mat i on •Updat esaboutaneventar et oodel ayedatt i mesandcanhamperr es pons er at e 05

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PERSONAS Per sonaType-Pr of es s i onal Name-Benj ami nWi l s on Occupat i on-Des i gnCons ul t ant Age-27 Gender-Mal e

Benj ami ni sa des i gncons ul t antwor ki ng i nSydney, he’ sbeenwor ki ngwi t hvar i ousbui l di ngcons t r uct i on f i r ms des i gni ng hous es and of f i ces . He’ s al s o at t endi ng a l otofconf er encesr egar di ng bui l di ng gui del i nesandhe’ sdevel opedi nt er es ti nt oexpl or i ng Ear t hquake r es i s t ants t r uct ur es butwhen he t r i ed l ooki ngi tup,hef oundaf l oodofi nf or mat i onf r om al l cor ner soft hewor l dwhi chhasl ef thi m conf us edand uncer t ai n aboutwhatar et he r i s ks and danger s i nvol ved whi l e goi ng t hr ough a di s as t er l i ke an ear t hquake

Mot i vat i ons•Want st ol ear nmor eaboutEar t hquaker es i s t ants t r uct ur esf orhi swor k •Feel sasades i gneri t shi sr es pons i bi l i t yt ohavet hecor r ecti nf or mat i onandpr operpr ecaut i onar ymeas ur es •Fi ndspeopl ear enotawar eandpr epar edenoughi ncas eanEar t hquakewast ohi tS ydney

Fr ust r at i ons•Di f f i cul tt oacces spr operi nf or mat i on,wi t ht oomanys our cesavai l abl eever ywher e •Nor el i abl es our ceofpr epar ednes sandemer gencyr es pons ei nf or mat i on •Updat esaboutaneventar et oodel ayedatt i mesandcanhamperr es pons er at e

Goal s•T ol ear nmor eaboutpr epar ednes sandemer gencyr es pons ebef or eanddur i nganear t hquake •T ohavel ocal i z edpr epar ednes sandr es pons ei nf or mat i onands t epsneededt obef ol l owedi fyou’ r el i vi ngi nS ydney •T or ecei veal er t sandnot i f i cat i onsonr eal t i mebas i saboutadi s as t eri ns t eadofaf t eranevent •T or ecei ver el i abl eandeas yt of i ndi nf or mat i onwi t houtgoi ngt hr oughmul t i pl echannel s 06

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PERSONAS Per sonaType-YoungPr of es s i onal Name-Shi vaniShar ma Occupat i on-J our nal i s t Age-22 Gender-F emal e

Shi vanii sa j our nal i s tand copywr i t erwor ki ng and l i vi ngwi t hherpar ent si nNew Del hi ,I ndi a.Shel i kest o getoutand expl or e new pl aces and meetnew peopl et o geti ns pi r at i ons f orar t i cl es .She i s an i nf or med ci t i z en and f eel st hat peopl e s houl d r ecei vegenui nes t or i esandnewst obeweli nf or med andnotbel i evei nf al s er umour s .Shewr i t esar t i cl esf or herwor k and us ual l y cover semer gency s i t uat i ons happeni ngar oundt heci t yandf eel st hatt hecur r ent r epor t i ngbyt hemedi ahous esi sdonet ocr eat emor e pani ct hanact ual l ygi vi ngacl earandt r uenar r at i ve.

Mot i vat i ons•Want st odel i verandr epor tgenui nei nf or mat i ont ot her eader sofherar t i cl es •Feel sasaj our nal i s ti t sherdut yt obei nf or medandawar eaboutpr ecaut i onar ymeas ur ess os hecoul deducat eot her s

aswel l •Fi ndspeopl ear enotawar e,pr epar edandar eof t enmi s i nf or medi ncas eanEar t hquakewast ohi tNew Del hi

Fr ust r at i ons•T oomanys our cesavai l abl eever ywher e,har dt or epor tanemer gencys i t uat i onwi t houtgenui neandt r uei nf or mat i on •Nor el i abl es our ceofpr epar ednes sandemer gencyr es pons ei nf or mat i onl ocal i z edf orNew Del hi •Updat esaboutaneventar et oodel ayedatt i mesandcanhamperr es pons er at es Goal s•T obet t erunder s t andemer gencyr es pons ebef or eanddur i nganear t hquake •T ohavel ocal i z edi nf or mat i onands t epsneededt obef ol l owedi fyou’ r el i vi ngi nNew Del hi •T or ecei veal er t sandnot i f i cat i onsonr eal t i mebas i saboutadi s as t eri ns t eadofaf t eraneventf orf as t err epor t i ng •T ogui deandmakeot herpeopl emor eawar et hr oughherar t i cl es 07

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SYSTEM REQUI REMENTS AND CONSTRAI NTS SYSTEM REQUI REMENTSAsdi s cus s ed i n backgr ound r es ear ch and us erneeds ,t he us er spr ef er r ed get t i ng t hei ri nf or mat i on t hr ough onl i ne channel sevent hought heycons i der edonl i nechannel sasl es sr el ai bl eascompar edt oot hers our cesl i keGover nement , Newset c.T hi spr ovi desuswi t hanoppur t uni t yt oexpl or ef ur t herandcr eat eades i gns ol ut i onwhi chcanpr ovi der el ai bl e i nf or mat i oni nr eal t i mewi t houtdel ays .

Si nce t he f ocusi sonbei ng pr epar ed bef or e anEar t hquake i ti sneces s ar yt hatt he des i gned s ol ut i onmakespeopl e awar eaboutt hes t epst heycant aket obet t erpr epar et hems el vesbef or eanear t hquake,buti ns t eadofpr ovi di ngone wayi nf or mat i on,t hes ol ut i onneedst oengagei t sus er ss ot hatt heyar ei nt er es t edi nl ear ni ngmor eabouti t .T heus er s ar ent ’ tgoi ngt ot obei nt er es t edi naonewayi nf or mat i onf eed,ass eenwi t hnumer ouss ol ut i onsi nt hi ss pace.T heyneed t of eelmor ei ncont r oloft hei nt er f acet heyar eus i ngandt heys houl dbeabl et oi nt er actwi t hi tandexpl or ei tont hei r ownt of i ndt heneces s ar yi nf or mat i on.Peopl eneedt of eels af eandpr epar edi ncas eofanemer gencyands i ncet he di s as t ercanhavevar i edef f ect sdependi ngont hel ocat i on,t hes ol ut i onneedst oadher et ot hear eai ti ss er vi ng.

CONSTRAI NTSGi vent henat ur eofadi s t at erl i keEar t hquake,t her ear enoguar ant eedwayst opr edi ctanupcomi ngear t hquakeand how danger ousi tcanbe,s odevi s i ngas ol ut i onf ort hatcanonl ybeaddr es s edt hr oughadvancementi nt echnol ogy ands ci ence,s ci ent i s t sar ewor ki ngonpat t er nsandwayst opr edi cti tbuti t ss t i l l t oos oont os ayt hatwehavepr operways andt echnol ogyt opr edi ctanEar t hquake.T hat ’ swhydependi ngont heEar t hquakepr onenes sofanar eat hes ol ut i on mi ghthavet ochangeaccor di ngl y,whi chcanpr ovet obeachal l enge.

Di f f er entcount r i eshavedi f f er entmeas ur esf orpr epar edes sandr es pons ef orbef or e,dur i ngandaf t eranEar t hquakes o s t andar di s i ng a one s ets ol ut i on t hr ough t he des i gn pr opos ali snotf eas i bl e.Hence t he s ol ut i on mi ghtneed t o be r eeval uat edf ordi f f er entcount r i esandf ordi f f er entar eas ,dependi ngonwhi chear t hquakez onet heyl i ei n.

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DESI GN I TERATI ONS FI RSTI TERATI ON T he f i r s ti t er at i onscons i s t ed of4i deas ,whi chwer es ket ched outand i nf or mal f eedbackwast aken f r om t he par t i ci pant s ,r es ul t sofwhi ch ar e asf ol l owed -

DI GI TALI NTERFACEI N PUBLI CAND PRI VATEDOMAI N T he i dea wast o have a di gi t ali nt er f ace i ns t al l ed i npubl i c orpr i vat e domai n wher el i ke a vendi ng machi ne,peopl e can s t op and r ead t hr ough di f f er ent s t epsofpr epar i ngf oranEar t hquakeonas cr eenwi t hcor r es pondi ngbut t onst o cycl et hr oughdi f f er entpagest ol ear naboutdi f f er entas pect sandi mpor t ance ofpr epar i ngi nadvance.Butpeopl edon’ tus ual l yl i ket os t opands pendl ong amount soft i meonani nt er f ace,i tneedst obequi ckandengagi ngs ohavi ng ai nt er f acewi t hs omuchi nf or mat i onwoul dnotbef eas i bl e,al s ocons i der i ngt he cos tef f ect i venes s ,i tcanpos eachal l enget oi ns t al lmul t i pl ei nt er f acesi npubl i c orpr i vat es pacesandhencecanbedi f f i cul tt omai nt ai nandmanage.

QUAKESAFEMOBI LEAPPLI CATI ON T hi si dea i nvol ved devel opi ng a dedi cat ed appl i cat i onf ordi f f er entpl at f or ms whi chpeopl ecandownl oadont hephonesands i gnupt oacces si nf or mat i on onEar t hquakepr epar ednes si nt hei rar ea,t heappl i cat i onwoul ds how var i ous ear t hquakez ones ,s ei s mi cact i vi t i esar oundt hear ear ecent l y,s t epst opr epar e f oran ear t hquake,newsaboutr ecentear t hquakesar ound t he wor l d,l i s tof emer gency r es pons et eamst o cont actdur i ng an ear t hquake,abi l i t yt o be not i f i edwhenanear t hquakehappenset c.T her ear eanumberofappl i cat i ons al r eadyavai l abl ei nt hi ss paces ot hi ss ol ut i onmi ghtnotpr ovet obeuni queor di f f er ent f r om t hem, al s o i t s a oneway i nf or mat i on channell i ke ot her appl i cat i onandmos toft hos eappl i cat i onshavef ai l edt ocat chpubl i ci nt er es t becaus e oft hat ,s oi tneedst o engage peopl e mor et ol ear n,i ns t ead ofj us t f eedi ngi nf or mat i onandupdat es .

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DESI GN I TERATI ONS FI RSTI TERATI ON DEDI CATED DI GI TALCHANNELTOUCHPOI NTS T hi si dea i nvol ved cr eat i ng dedi cat ed s oci almedi at ouchpoi nt sofvar i ous di gi t al channel sl i keFacebook,I ns t agr am,T wi t t eret c.t or eachoutt opubl i c,l i ke di f f er ent br ands and compani es do, us i ng var i ous di gi t als t r at egi es l i ke or gani z i ng publ i c awar enes sevent s ,onl i ne qui z z es ,engagi ng pos t s ,i nvol vi ng i nf l uencer sandcel ebr i t i est os har et hemes s ageaboutt hei mpor t anceofbei ng pr epar edi nadvancef oranEar t hquakeandt hemer i t sandadvant agesi tcan have i n maki ng t he emer gencyr es pons e bet t eri n cas e an Ear t hquake hi t s .

Bui l di ng up a f ol l owi ng on di gi t alchannel scan be a di f f i cul tt as kand can i nvol vehi ghcos t st oacqui r et heus er si fwe’ r et ous emar ket i ngt ool s ,s i ncet he pr obl em s pace hast o dealwi t h gener at i ng awar enes shavi ng onl y di gi t al channel sast ouchpoi nt smi ghtnotbeenought or eachoutt omas s esi nas hor t per i odoft i me.

I NTERACTI VEPOSTERSI N PUBLI CSPACES WI TH QRCODESCAN TO WEBSI TE T hi si deaai medatr eachi ngoutt opubl i ct hr oughphys i calanddi gi t alchannel s .

Pos t er scani ns t al l edi npl acespubl i cf r equent edt owhi chwoul dcont ai naQR codewhi chpeopl ecans canandber edi r ect edt oadedi cat edwebs i t ewhi ch woul dhaveal lt hel ocal i z edi nf or mat i onr equi r edt opr epar ef oranEar t hquake, l i ke vi deo t ut or i al son how t o bet t err et r of i tyourhous est o make t hem mor e r es i s t antt o ear t hquake damage,bes tpr act i cest of ol l ow t o mi t i gat et he damages ,how t o pr epar e di s as t erki t s ,s t epst ot ake bef or e and dur i ng an ear t hquake,f r equent l y as ked quer i esand chatt os uppor tf eat ur et o cl ear f ur ht erdoubt s .T hi ss ol ut i oncangi veaus eraones t oppl acet ol ear never yt hi ng aboutpr epar ednes si nf or mat i onand how bes tt or es pond t o anemer gency, s i nce al lt he neces s ar yi nf or mat i oni savai l abl e atone pl ace.Us er scaneas i l y s canaQRcodebys t oppi ngmoment ar i l yandcanhaveever yt hi ngavai l abl eat acl i ckoft hebut t onont hei rphones .

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DESI GN I TERATI ONS FI RSTI TERATI ON REFLECTI ON Af t ercr eat i ng di f f er ents ol ut i onsbas ed on di f f er entus erneedsand val uesand get t i ng i nf or malf eedbackf r om t he par t i ci pant sand havi ngdi s cus s i onsaboutt hes ei deas ,Ir eal i z eds omeoft hei deasl i ket hepubl i ci nt er f acecanbever ycos t l yt oi ns t al landmai nt ai nandi s notpr act i calenoughasus er swon’ ts pendenought i megoi ngt hr oughi t scont ent s .Whi l ef eat ur esofot heri deasneededt omodi f i edand r ef i nedf ur t hert oappl yt omynew des i gnconcept .

T hen,Idef i nedmyf i nalconceptt obeami xofphys i calanddi gi t als ol ut i onst aki ngonel ement sf r om t heQRCodes canni ngf r om t hepos t er whi ch woul dr edi r ectt o a di gi t alchannelwhi ch woul d cons i s tofal lt he neces s ar yi nf or mat i on al ong wi t ht he i ncor por at i on ofdi gi t al t ouchpoi nt sonvar i ouss oci almedi achannel s .Ibr ai ns t or medagai nandcombi nedt hes eel ement sf orf ur t heri t er at i onst or eachmyf i nal concept .

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Desi gnPr oposalRepor t|I DEA9106|2020

DESI GN I TERATI ONS SECOND I TERATI ON Af t ert hepr el i mi nar yi t er at i onsandi deat i onpr oces s ,di f f er entel ement soft hos ei deaswer es el ect edt oi t er at ef ur t her ,f orwhi chl owf i del i t y wi r ef r ameswer econs t r uct edt hebas i cf eat ur esoft hel ow f i del i t ypr ot ot ypei ncl udeaQRf eat ur epl acedonaEar t hquakePr epar ednes s Campai gn.T hi swoul dbet hef i r s tt ouchpoi ntf ori ndi vi dual s ,andt hecampai gnpos t er swoul di deal l ybepl acedi nl ocat i onst hatar eeas i l y acces s i bl et oorof t enf r equent edt hepeopl e.Pr el i mi nar ycons i der at i onsi nt hi sphas eoft hei t er at i oni ncl udedl i br ar i es ,s hoppi ngcent r es , communi t ycent r es ,t r ai ns t at i ons ,buss t at i onset c.

T henextt ouchpoi ntwi t hi nt hel ow f i del i t ypr ot ot ypei sa l andi ngpage( whi cht heQRdi r ect st o)whi chconveni ent l yr epackagesexi s t i ng i nf or mat i onandr es our cesi nmor eacces s i bl ewayf ort hes peci f i car ea,i nt hi scas eNew Del hi .Atpr es ent ,t hevar i ousonl i ner es our cesmai nl y f eat ur espr ompt sf orus er st or ead t hr ougha l otofcont entand document at i onwi t hnumer ousr edi r ect sand navi gat i oni s s ues .T hi si snot i mmedi at el yus ef ulf ori ndi vi dual swhowantt oexpl or emor epr es s i ngconcer nsl i kehavi nganupdat eaboutanongoi ngcal ami t yorf i ndi ng emer gencycont acti nf or mat i on.

T he cur at ed,l ocal i z ed r es pons i ve l andi ng page f eat ur esexi s t i ng i nf or mat i onavai l abl e onl i ne s uchasEar t hquake Zones ,Sei s mi cAct i vi t y updat esi nt hear ea,Newsupdat es ,Pr epar ednes sSt epset c.I naddi t i ont ot hi s ,t hel ow f i del i t ypr ot ot ypef eat ur esnew di gi t alf eat ur es :a campai gnvi deof eat ur i ngt hei mpor t anceandvar i ouswayst opr epar ef oranear t hquake,andas uppor tchatf eat ur eal ongwi t hacces s t ovar i ouss oci almedi at ouchpoi nt sf ormor eupdat es .

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Desi gnPr oposalRepor t|I DEA9106|2020

DESI GN I TERATI ONS SECOND I TERATI ON T heLowFi del i t yPr ot ot ypesandWi r ef r amess how t he gener alnavi gat i onont hepr opos edwebs i t e,t heus er s canst heQRCodef r om t heCampai gnPos t erandi s r edi r ect ed t ot he ‘ Quake Saf e’webs i t e wher et hey can l ear n al laboutEar t hquake Pr epar ednes sand Emer gencyRes pons e.

T he webs i t ei smade t o be navi gat i on f r i endl ywi t h dedi cat edpagesf oreachpar toft hei nf or mat i ons o t hatus er sdon’ tf eelconf us ed and l os tdur i ng t hei r navi gat i on. es t i ng t he Lowf i del i t ypr ot ot ypeswi t ht he us er s On t t hr oughT hi nkAl oud Pr ot ocola numberofr es pons es and s ugges t i onshel ped devi s i ng t he f i nalconcept .

Us er sl i ked t he i dea of havi ng a phys i calent i t y avai l abl ei npubl i cs pacess ot hatpeopl ear eabl et o s eeandt hi nkabouti tandt hendeci dei ft heywantt o l ear nmor e aboutEar t hquake Pr epar ednes s .Peopl e us ual l y don’ tgi ve i mpor t ance t os uch awar enes s campai gnsunt i la cal ami t y hi t s .Havi ng a phys i cal channelcanmaket hem t hi nkabouti ti nmor edet ai l .

Us er sf el tt hathavi ng ever yt hi ng avai l abl e on one channeli sver yconveni entast heycanexpl or eand l ear n about di f f er ent as pect s about pr epar i ng t hems el vesf oranemer gency.

T hey al s o s ugges t ed t hat havi ng s oci al medi a pr es ence of t he ‘ Quake Saf e’ woul d hel p i ti n s pr eadi ng mor e awar enes s amongs tt he mas s es , whi chcanbei ncor por at edi nt hef i nalconcept .

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Desi gnPr oposalRepor t|I DEA9106|2020

DESI GN I TERATI ONS SECOND I TERATI ON Thi nkAl oudPr ot ocolusi ngLowFi del i t yWi r ef r amesandReflect i on T wo us er swer ei nvi t ed t ot es tt he keyf eat ur esoft he des i gn wi t ht he l owf i del i t ypr ot ot ypesand wi r ef r amesand t hei rf eedbackwas r ecor ded.T hi spr ovi dedmewi t hal otofus ef uli nf or mat i ont of ur t herdevel opt hedes i gndur i ngt het hi r di t er at i onf ort hef i nalconcept .I twas f oundt hatus er swant edas oci alas pectt ot hewebs i t e,wher et heycoul ds har et hei nf or mat i onavai l abl eont hewebs i t eandcans har et he di gi t alt ouchpoi nt swi t ht hei rs oci alci r cl et omaket hem awar et oo.T heyf el tt hatf el tt hatt hewebs i t ewoul dbemuchbet t eri ft her ewer e s omeengagi ngact i vt yoni t ,l i keanonl i nequi zaboutt hepr epar ednes ss t epsandwhatt odoi ncas eofanemer gency,t heyf el tmot i vat ed t ogot hr oughal lt hei nf or mat i onpr ovi dedasi ti snoteas i l yavai l abl eonl i neandi tcanbever yt i r i ngt ogot hr oughdi f f er ents our cest oget genui neandr el i abl ei nf or mat i on.Havi ngal l t hel ocal i z edi nf or mat i onavai l abl et ot hem makesi tver yconveni entf ort hem t opr epar ebet t er f oraf ut ur eear t hquakedi s as t erandhavi ngacheckont hes ei s mi cact i vi t ykeepst hem updat ed.

Us ers eest heCampai gn pos t erands canst heQR Code

Campai gnPos t erl ocat edi n phys i cals paceeg.publ i cl i br ar y, s hoppi ngcent r e,of f i cebui l di ngs , buss t ops ,t r ai ns t at i onset c.

Us ernavi gat est he l andi ngpaget of i nd r el evanti nf or mat i on aboutEar t hquake pr epar ednes sand emer gencyr es pons e

Webs i t el andi ngpaget hatus er s eesf ol l owi ngs canni ngt heQR Codef r om t heCampai gnPos t er

Us ercl i cksont he Ear t hquakePr epar ednes s Vi deot opl ayi t

EmbeddedVi deoont he Campai gnPage

Us erCl i cksont he Ear t hquakenewsand updat espaget ovi ew i t

Us ercl i cksont heSei s mi c Act i vi t yi nt hear eat o vi ew i t

So,It hi nkt heQRcodei sengagi ngand eas i l yvi s i bl es oi tmakeswantt ous ei tand expl or ei tmor e

Us ers eest heCampai gn pos t erands canst heQR Code

Campai gnPos t erl ocat edi n phys i cals paceeg.publ i cl i br ar y, s hoppi ngcent r e,of f i cebui l di ngs , buss t ops ,t r ai ns t at i onset c.

QRCodes eemsl i keacoolwayt oget s omeone’ sat t ent i onont hes t r eetori na publ i cpl ace,i tmakesyouexpl or ewher e i t sgoi ngt ot akeyouonl i ne

Us ernavi gat est he l andi ngpaget of i nd r el evanti nf or mat i on aboutEar t hquake pr epar ednes sand emer gencyr es pons e

Webs i t el andi ngpaget hatus er s eesf ol l owi ngs canni ngt heQR Codef r om t heCampai gnPos t er

T hepagel ooksqui t es i mpl eandcl ean, wi t houtt oomanydi s t r act i ons ,what everi wantt oknow icans eer i ghti nf r ontofme, hopef ul l ynavi gat i oni ss i mpl i f i edaswel l

T hevi deos howswhats t epswes houl dt ake t opr epar ef oranear t hquakei nadvance, t hat squi t eengagi ngasIdon’ twantt o r eadt hr oughl ongt ext

Us ercl i cksont he Ear t hquakePr epar ednes s Vi deot opl ayi t

EmbeddedVi deoont he Campai gnPage

Pr et t ycoolvi deoqui t ei nf or mat i ve,ar e t her emor eoft hes eorj us tone?Maybe havi ngmanys hor tvi deoswoul dmaket hi s evenbet t er ,i ns t eadofal ongervi deo

Ear t hquakeNewsandUpdat es T abont heL andi ngPage

OhDel hihadanEar t hquaker ecent l yI neverf el ti tandt her ewas ntal otof ment i onofi tons oci almedi aaswel l ,cani s har et hi soni ns t agr am?I st hi savai l abl eon i t ?

Us erCl i cksont he Ear t hquakenewsand updat espaget ovi ew i t

Ear t hquakeNewsandUpdat es T abont heL andi ngPage

Yea,If el tt heEar t hquaket hatday,r ead t hi sar t i cl eonl yonl i newheniwass ear chi ngl at eron,it hi nki t sgoodt hatyoucan r eadi ther easwel l ,youdontneedt ogo s ear cht hewebagai nandagai n

Sei s mi cAct i vi t yi nt heAr eaT abon t heL andi ngPage

Ohwow i tal s os howsal lt her i s kzonesof Del hiandt hear eaar oundi t ,s ogl admy hous ei si nt hel owerr i s kzone,don’ twant t obel i vi ngi nEas tDel hiaf t ers eei ngt hi s

Us ercl i cksont heSei s mi c Act i vi t yi nt hear eat o vi ew i t

Sei s mi cAct i vi t yi nt heAr eaT abon t heL andi ngPage

T hi si sr eal l yni ce,Idi dn’ tknow s omany ar easi nDel hiwer eunderhi ghr i s kofan Ear t hquake,t hef r equencyoft hem has i ncr eas edaswel li nr ecentt i mes ,bet t ert o bepr epar ed

Iwantt ol ear nmor eaboutt hi sbutnever gotar oundi t T her e’ savi deoont op,hopei tdoes n’ ts t ar t pl ayi ngoni t sownt hat ’ dbewei r d T hepagehasdi f f er ents ect i onswi t h di f f er enti nf or mat i on,t hati si nt er es t i ng

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DESI GN I TERATI ONS THI RD I TERATI ON FI NALCONCEPT Fort hef i nalconcept ,t hes ugges t i onsofi mpr ovement sbyt heus er s wer econs i der ed and i ncor por at ed i nt hedes i gns ol ut i ont ocr eat e t hef i nals ol ut i on.T her ef i nedi t er at i onswoul dbet henus edt omake f i nalMockupst ogi vet hes ol ut i ona mor er obus tand f i ni s hed l ook and f eeland i twi l lt hen be t es t ed byt he us er sus i ng t hi nkal oud pr ot ocolandus abi l i t yt es t i ng.

QUAKE SAFE QUAKE SAFE

Whati st hef i nalconcept ?

What-QuakeSaf e( Webs i t eandDi gi t alChannel s ) Wher e-Phys i calCampai gnPos t er sandOnl i ne When - Whenever us er s want t o l ear n about Ear t hquake Pr epar ednes sandgetr el i abl eandupt odat ei nf or mat i onabouti t .

How -Us er ss cant heQRcodet or eacht hel andi ngpageofQuake Saf ef r om t her et heycanl ear nal laboutEar t hquakepr epar ednes s and r ecents ei s mi cact i vi t yand maket hems el vesand ot her smor e abouti t .

Who -Or di nar ypeopl e who ar e concer ned aboutt he s af et yand wel l bei ng oft hems el vesand t hi erf ami l i esand wantt ol ear nmor e abouthow t or es pondi nanemer gencys i t uat i onl i keanEar t hquake.

Why -T he webs i t e cur at esi nf or mat i on f or m var i ouss our cesand pr ovi desi t sus er swi t ht hemos tr el evantandupt odat ei nf or mat i on aboutt hel ocalpr epar ednes smeas ur esand emer gencyr es pons e, s ot hatt heycanmakeani nf or meddeci s i oni naneventofapos s i bl e cal ami t y.

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St epst oPr epar e

Ear t hquakeNewsandUpdat es Sei smi cAct i vi t yi nt heAr ea

Fr equent l yAskedQuest i ons

Tal kt oourSuppor tTeam Fi nduson:

Adi t yaSr i vast ava|asr i 7307|490597819

Desi gnPr oposalRepor t|I DEA9106|2020

DESI GN I TERATI ONS THI RD I TERATI ON T he Hi ghFi del i t y Pr ot ot ypes and MockUps s how t hewor ki ngandi nt er f aceoft hemobi l e opt i mi z edwebs i t eof‘ QuakeSaf e’ .

Fr om t hes ugges t i onsandf eedbacksat t ai ned t hr ough us er t es t i ng of t he l owf i del i t y pr ot ot ypesand wi r ef r ames ,t hes oci almedi a channel swer eal s oi ncor por at edont hemai n Landi ng Page whi ch can r edi r ect t o r es pect i ve t ouchpoi nt ss ot he us eri sabl et o f ol l ow and s har e t he updat es f r om t he webs i t e.

T he f i nali nt er f ace was kept s i mpl e and mi ni mal i s t wi t hout t oo many di s t r act i ng el ement sast het heus er spr ef er r edaneas yt o navi gat e channel wher e t hey don’ t get conf us ed.

QUAKE SAFE RESPOND AREYOU PREPARED TO TO AN EARTHQUAKE?

St epst oPr epar e O LEARN MORE SCAN THEQRCODET

T hemockupsdepi ctt hef l ow ofdi f f er entt abs andf unct i onsoft hewebs i t e,whi cht heus er s canexpl or e.

Ear t hquakeNewsandUpdat es Sei smi cAct i vi t yi nt heAr ea

Fr om us erf eedbackanot heradded f eat ur e was t he ‘ Language pr ef er ence’ f or t he s uppor tchat ,s i ncet hi spr ot ot ypei sdes i gned f orNew Del hi ,I ndi ai twasi mpor t antt oi ncl ude di f f er entl anguagesf ort he us er sasEngl i s hi s nott hef i r s tl anguageoft hecount r y.

Fr equent l yAskedQuest i ons

Tal kt oourSuppor tTeam Fi nduson:

Si ncet hewebs i t ei smeantt os er veal ocal i z ed ar ea,t he webs i t e wi l lhave t o be modi f i ed accor di ng t ot he l ocat i on,t o at t ai nt he bes t r es ul t s .

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DESI GN I TERATI ONS THI RD I TERATI ON Ear t hquakePr epar edness Vi deos

St epst oPr epar ef oran Ear t hquake

17

Ear t hquakeNewsand Updat es

Adi t yaSr i vast ava|asr i 7307|490597819

Desi gnPr oposalRepor t|I DEA9106|2020

DESI GN I TERATI ONS THI RD I TERATI ON Sei smi cAct i vi t yi nt heAr ea

Fr equent l yAskedQuest i ons

Tal kt oourSuppor tTeam AnujVer ma

Whatshoul dIdobef or ean Ear t hquake

Whatshoul dIdodur i ngan Ear t hquake

Whatsuppl i esar eneededt o bear r angedf oraDi sast erKi t ?

Hi !I ' mAn u j Wou l dy oul i k et oc h atabou t E ar t h qu ak ePr epar edn es san d Saf et yMeas u r esi nNewDel h i ?

Weof f ers u ppor ts er v i c esi n mu l t i pl el an gu ages ,Pr es s1 t os eet h el i s tofl an gu ages an ds el ec tyou rpr ef er en c e.

1

How canImakemyhome mor esecur e?

Whatar et heEar t hquake Emer gencyResponse Cont act s?

T y pey ou rme s s age

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DESI GN I TERATI ONS THI RD I TERATI ON USEREVALUATI ONS

USERTASKS

3par t i ci pant swer ei nvi t ed t ot akepar ti nt heus ereval uat i ont es t s .

T heai m wast ot es tt heus abi l i t yoft hewebs i t eandi t si nt er f ace.Si nce t hewebs i t ei smeantt obeus edbycommonpeopl eandl ocal i z ed f orNew Del hi ,I ndi a,i twasbet t ert ogetf eedbacksf r om us er swho ar er es i dent sofNew Del hianddon’ tknow muchaboutt hewebs i t e andi t si nt er f ace,whi chcanhel pi nf i ndi ngpr obl emsandcheckt he us erf l ow and cons i s t encyoft he webs i t e.Met hodsl i ke T hi nkal oud Pr ot ocoland Us abi l i t yt es t i ng wer eappl i ed f ort heUs ereval uat i on.

1.Scant heQRCode 2.Seet hemai nLandi ngPageandexpl or ef ur t her 3.Wat cht heEar t hquakePr epar ednes sVi deos 4.Got hr ought heSt epst oPr epar eandHow t or es pondi ncas eofan emer gencyt ab 5.Checkt he l at es tnewsand updat esaboutEar t hquakesi n your ar ea 6.Checkt heSei s mi cAct i vi t yi nyourAr eaandwhatEar t hquakeZone yourhous ei ss i t uat ed 7.Got hr ought heFr equent l yAs kedQues t i ons 8.Checkt heSuppor tChatf eat ur eont hewebs i t e

T hr ought he us ereval uat i oni twasf ound outt hatmos tus er swer e s at i s f i ed and enj oyed t he QR Scan f unct i on oft he i ni t i alphys i cal t ouchpoi nt ,t hey l i ked t he s i mpl e and mi ni mali nt er f ace oft he webs i t eand wer eabl et onavi gat et hr oughi twi t houtmuchi s s ues .

Si ncet heus er swer ef r om New Del hiandNew Del hihasexper i enced mul t i pl el ow magni t ude Ear t hquakesi nr ecentmont hst hey wer e mot i vat ed t ol ear nmor eaboutEar t hquakePr epar ednes sand how t obet t erenabl et hei rEmer gencyr es pons e.

T hei nf or mat i onalvi deof eat ur ewaspr ai s edf orconci s el yexpl ai ni ng t hevar i ouss t epst hatcanbet akent opr epar ei nadvance.T heus er s f el tt he s er i s mi cz one t ab s houl d be mor ei nt er act i ve s ot hatt hey coul dz oom i n on f ur t hers peci f i c ar easi nt he ci t yt os ee t he ear t hquakepr onez one,t henewsandupdat est abwaspr ai s edf or s howi ng upt odat ei nf or mat i on on t he r ecentear t hquakest hat occur ed.T he mul t i l anguage s uppor tf eat ur ef ort he s uppor tchat wasal s opr ai s edf orkeepi ngi nmi ndt hedi ver s epopul at i onofI ndi a andcat er i ngt ot hem s ot hatanyonei sabl et ocl eart hei rdoubt sand mi s i nf or mat i ons .

Thi nkAl oudVer balPr ot ocol “Ver yEas yt oacces st hewebs i t e”“Si mpl eI nt er f ace,Il i ket hat ” “Eas yt onavi gat e”“Vi deosar ei nt er es t i ngandi nf or mat i ve” “St epsar ecl ear l yment i onedandeas yt of ol l ow” “Di dn’ tknow t her ewer emul t i pl ez onesi nDel hii t s el f ” “T heFAQ’ shavemos toft hecommondoubt s ”

“I t ’ sal i t t l et oos i mpl i f i ed”“Iwi s hIcoul dz oom i nt omyexactl ocat i on” “Maybet her es houl dbeas ear chbaraswel l ” “Somei nt er act i vequi zwoul dhel pmakel ear ni ngeas i er ”

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DESI GN I TERATI ONS THI RD I TERATI ON USEREVALUATI ONS-USABI LI TYTESTI NG NotCompl et ed

Compl et edwi t h di cul t yorhel p

Compl et ed

1.Scant heQRCode 2.Seet hemai nLandi ngPageandexpl or ef ur t her

3.Wat cht heEar t hquakePr epar ednes sVi deos

4.Got hr ought heSt epst oPr epar eandHow t or es pondi ncas eofan emer gencyt ab 5.Checkt hel at es tnewsandupdat esaboutEar t hquakesi nyour ar ea 6.Checkt heSei s mi cAct i vi t yi nyourAr eaandwhatEar t hquakeZone yourhous ei ss i t uat ed 7.Got hr ought heFr equent l yAs kedQues t i ons

8.Checkt heSuppor tChatf eat ur eont hewebs i t e 20

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DESI GN I TERATI ONS THI RD I TERATI ON

USEREVALUATI ONS-USABI LI TYTESTI NG RESULTS St r ongl yDi sagr ee 1 2

3

St r ongl yAgr ee 4 5

1.It hi nkt hatIwoul dl i ket ous et hi ss ys t em f r equent l y.

2.If oundt hes ys t em unneces s ar i l ycompl ex.

3.It houghtt hes ys t em waseas yt ous e.

4.It hi nkt hatIwoul dneedt hes uppor tofat echni calper s ont obeabl et ous et hi ss ys t em.

5.If oundt hevar i ousf unct i onsi nt hi ss ys t em wer ewel li nt egr at ed.

6.It houghtt her ewast oomuchi ncons i s t encyi nt hi ss ys t em.

7.Iwoul di magi net hatmos tpeopl ewoul dl ear nt ous et hi ss ys t em ver yqui ckl y.

8.If oundt hes ys t em ver ycumber s omet ous e.

9.If el tver yconf i dentus i ngt hes ys t em.

10.Ineededt ol ear nal otoft hi ngsbef or eIcoul dgetgoi ngwi t ht hi ss ys t em.

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DESI GN I TERATI ONS THI RD I TERATI ON

STORYBOARD AND SCENARI O S hi vani i saj our nal i s tandcopywr i t erwor ki ngandl i vi ng wi t hherpar ent si nNew Del hi ,I ndi a.S he l i kest o get outandex pl or enew pl acesandmeetnew peopl et o geti ns pi r at i onsf orar t i cl es .S hei sani nf or med ci t i z en and f eel st hatpeopl es houl dr ecei vegenui nes t or i es andnewst obewel i nf or medandnotbel i evei nf al s e r umour s .S he wr i t esar t i cl esf orherwor kand us ual l y cover semer gencys i t uat i onshappeni ng ar ound t he ci t yandf eel st hatt hecur r entr epor t i ngbyt hemedi a hous esi sdone t o cr eat e mor e pani ct han act ual l y gi vi ngacl earandt r uenar r at i ve.

S hi vani i sathomewi t hherpar ent s ,whi l echat t i ngwi t h herf r i end onphone s he f eel st hatherf ani smovi ng and not i cesherwar dr obei sal s os haki ng s l i ght l y,s he f i gur esi t sanear t hquakeandgoesoutt oherpar ent s and as kst hem i ft heyf el tt hes haki ng,t ohers ur pr i s e t heys ayno,s het ur nsont heT Vt os eet henewsbut t her ei snot hi ngt her easwel l .S os hef eel ss hepr obabl y i magi ned i t ,butl at eron t her e ar er epor t son news and i nt er nett hatan Ear t hquake occur ed,S hi vani f eel ss car edf orhers af et yass hecoul dn’ tdoanyt hi ng whi l et he ear t hquake wasi n pr ogr es s .L at eron s he vi s i t st hes hoppi ngcent erandnot i cesapos t erwhi ch s ays“Ar e you pr epar ed f oran Ear t hquake?” t he pos t erhasaQRcodeembeddedi ni t ,s hes canst he codewi t hherphoneandi sr edi r ect edt ot he‘ Quake S af e’webs i t enewl yl aunchedi nNew Del hi .S hegoes t hr ough di f f er entt absand t opi csavai l abl e on t he webs i t eandi sabl et oi ncr eas eherl evel ofpr epar ednes sandemer gencyr es pons ei ncas eanEar t hquake occur sagai n,s her eadsaboutt her ecentEar t hquake and t he magni t ude ofi t .S he not i cesherhous ef al l s underhi ghr i s kz one and s har est hi si nf or mat i onwi t h herpar ent ss ot heycant akepr opermeas ur es .

Shi vanigoest ot heShoppi ng Shegoest hr ought hepos t er Shes canst heQRCodet os ee Cent erandnot i cest he ands eest heembeddedQR wher ei tl eadshert o Campai gnPos t er codeoni t

Shes eest hel andi ngpageof Shef i ndsi tver yi nf or mat i veand QuakeSaf eandgoest hr ough f eel ss heknowsbet t erabout t hevar i oust absavai l abl eoni t pr epar i ngbef or ean Ear t hquake

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DESI GN PRECEDENCE EXI STI NG DESI GN SOLUTI ONS T her ear eanumberofexi s t i ngdes i gns ol ut i onst of aci l i t at epr epar ednes sandci t i z enemer gencyr es pons est hr oughvar i ousdi gi t alchannel s -

MyShakeAppbyUCBer kl ey

RI SEQ byNCSI ndi a

I ti sas of t war eappl i cat i onwhi chi savai l abl e on Andr oi d and i OS pl at f or ms ,whi ch i s s pons or ed byt he St at e ofCal i f or ni a Of f i ce ofEmer gencySer vi ceswhi chpr ovi desear l y ear t hquakewar ni ngal er t sands af et yt i psi n t he s t at e ofCal i f or ni a,aspert he r evi ews f r om us er st heappl i cat i oni sunr el i abl eand does not updat es when an ear t hquake occur s .

I ti sas of t war eappl i cat i onwhi chi savai l abl e on Andr oi d and i OS pl at f or ms ,whi ch i s devel oped by Nat i onal Cent er f or Sei s mol ogy,I ndi at o pr ovi de updat esand war ni ng s i gnsf orEar t hquakesand Sei s mi c Act i vi t i es ,atpr es entt he appl i cat i on i snot avai l abl e f or us er s and has ver y f ew downl oadsandr evi ews .

T heappl i cat i oni snotavai l abl et ous easof T he i nf or mat i on i s onl y l ocal i z ed f or now,butwhi l ei twasact i vei tgaveagood Cal i f or ni as t at es oi t sdi f f i cul tt oadher ei tt o over vi ew ofs ei s mi cact i vi t yt hr oughoutI ndi a ot herpl aces butdi dn’ tgi vel ocal i z edi nf or mat i on.

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Ear t hquakeAl er t !byJoshCl emm I ti sas of t war eappl i cat i onf orAndr oi dwhi ch s howsEar t hquake act i vi t i est hr oughoutt he wor l d,i tdoesnotpr ovi der ealt i meupdat es orear l ywar ni ngs i gnsbuti ts howst hel i s tof Ear t hquakes whi ch have happened r ecent l ywhi chcanbeus edt omappat t er ns i nEar t hquakepr onear eas .

T he appl i cat i oncur at esnewsand updat es f r om ar oundt hewor l dt os how i toni t si nt er f ace,i t sl ocal i z edi ndet ai lf orUSAbuts hows ear t hquakeact i vi t yt hr oughoutt hewor l das wel lbutnoti next ens i vedet ai l .T hei deaf or i ncor por at i ngnewswasi ns pi r edf r om her e.

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DI SCUSSI ONS WHY‘ QUAKESAFE’I SBETTERTHAN EXI STI NG SOLUTI ONS T her ear eanumberofexi s t i ngdes i gns ol ut i onst of aci l i t at epr epar ednes sandci t i z enemer gencyr es pons est hr oughvar i ousdi gi t alchannel s butal l oft hem l acks omeoft hekeyf act or sandus erneedst hatQuakeSaf ei sabl et of ul f i l l ,mos ts ol ut i onsar eonl yl ocal i s edf orUSs t at esand t er r i t or i es ,t heypr ovi det hei nf or mat i onaboutot herear t hquakesar oundt hewor l dbutnoti ndet ai l .

QuakeSaf ei ss uppos edt ocat ers mal l erar easandcanbecus t omi z edt os er veapar t i cul arar eal i keaci t yl i keNew Del hi ,I ndi a,i twi l lhave l ocal i s edi nf or mat i onr egar di ngt heci t yi ns t eadofgener al i z edi nf or mat i onl i kemos tappl i cat i onspr ovi de,f orSydney,Aus t r al i at hei nt er f ace andi nf or mat i onavai l abl eont hewebs i t ewi l lbedi f f er entwi t hadi f f er entwebaddr es scus t omi z edt oAus t r al i ans t andar dsandt hes t epst o pr epar ef oranEar t hquakewoul dbet ai l or edaccor di ngl y.

T hi smakesQuakeSaf eahi ghl ycus t omi z abl ewebs i t e,whi chopenst hedoorf orvar i ousot herpl acesandci t i est oadopti tast heones t op pl acet opr ovi deal lt heneces s ar yi nf or mat i onandupdat esaboutSei s mi cact i i vt yi nt hear eaandhow t obet t erpr epar ef ori ti ncas eofa f ut ur eemer gency.

I naddi t i on,QuakeSaf eus esaver ys i mpl eand mi ni mal i s t i ci nt er f acet oeas et heus er snavi gat i onasi twaswi t nes s ed dur i ngus ert es t i ng, peopl ef el tt hewebs i t ewasf ai r l yeas yt oacces sand navi gat e.I t ’ seas yt of i nd t hei nf or mat i onyou’ r el ooki ng f ors t r ai ghtf r om t hemai n l andi ngpage,bei tPr epar at i onSt eps ,Newsandupdat es ,Sei s mi cact i vi t y,ear t hquakez ones ,f r equent l yas kedques t i onset c.T heQuake Saf ewebs i t ei nt egr at est hef eat ur esofexi s t i ngs ol ut i onsaswel lashavei townuni quef eat ur es .

FI NDI NGS T hemai nai m oft hewebs i t eandt hedes i gns ol ut i onf r om t hes t ar thasbeent omakepeopl emor eawar eaboutt heaf f ect sofnotbei ng pr epar ed bef or e an Ear t hquake,s i nce t heycan’ tbe pr edi cat ed we mayneverr eal i z e whi ch one i sgoi ng t o be danger ousand l i f e t hr eat eni ng,i nt hats cenar i ot hebes tpl anofact i oni st opr epar ei nadvancef oracal ami t y.Mot i vat i ngpeopl et ol ear nmor ei sadi f f i cul t t as kbutt hr oughengagi ngcampai gnsi tcanbedone,ast heus erf eedbackdocument edt hathavi ngaphys i calpr es encei npubl i cs pace wi l lat t r actus er st oexpl or et hedi gi t als paceaswel l , I naddi t i ont o pr epar i ng peopl ef oranEar t hquake,i twasi mpor t antt o keep t he us er sengaged aswel l ,s o havi ng di f f er enti nt er act i ve el ement sl i ke havi ng i nf or mat i ve vi deoswhi ch s how t he bes tpr act i ces ,Ear t hquake Zone l ocat orand Sei s mi c aci t i vi t ydet ect oron t he webs i t ecanhel pus er st os t i ckt ot hewebs i t eandgot hr oughi tmul t i pl et i mes ,l i kewhenevert heyf eelt r emor st heycangoont ot hewebs i t e f oral i veupdat eandact i vi t yont hes ei s mi cact i vi t ydet ect orandt hens har et hati nf or mat i onwi t ht hei rpeer sandf ami l yt oi nf or mt hem as wel l .

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DI SCUSSI ONS CHANGES Fr om t hei ni t i al l yi deast heconceptwentt hr oughchangeswi t heachi t er at i on,i ni t i al l ynos oci al medi aas pectwascons i der edf ort hewebs i t e butf r om us erf eedbackandeval uat i on,s oci almedi at ouchpoi nt swer ei ncor por at edaswel lt ot hef i naldes i gns ol ut i on.T hei deat ohave mul t i l i nguals uppor tchatf eat ur e wasal s oi ncor por at ed whi ch wasnotpr es enti nt he i ni t i als t ages .Aswel lasi ns t ead ofcr eat i ng a s t andal oneappl i cat i ont hewebs i t ewascr eat eds ot hatpeopl edon’ thavet odownl oadands i gnupt oacces st heavai l abl ei nf or mat i on.

THESTRENGTH OFTHEFI NALCONCEPT T hedes i gni sami xofphys i cal campai gnsanddi gi t al s ol ut i onwi t happeal i ngf eat ur es ,eas yt onavi gat ei nt er f aceandi t ’ sl i keahubofal l t he neces s ar yi nf or mat i onani ndi vi dual canr equi r et ol ear naboutpr epar i ngf oranEar t hquake.I ti sr eas onabl et oas s umet hr oughus err es ear ch andf eedbackt hatpeopl ear emot i vat edt ol ear naboutpr ecaut i onar ypr act i cesands t epswheni tcomest ot hei randt hei rl ovedone’ s s af et yandhenceQuakeSaf epr ovi desaper f ectpl at f or mf ort hem t ol ear nands har et heknowl edget heygai nf r om i t .

THEUNI QUENESSOFTHEFI NALCONCEPT Compar edt oexi s t i ngappl i cat i on,QuakeSaf ef ocus esmor eont hebef or eas pectofEar t hquakemi t i gat i onr at hert hanal l oft hem,t hemai n f ocusi sonhow t o bet t erpr epar e peopl ef ora bet t eremer gencyr es pons e dur i ng anEar t hquake,t he s t epsand i nf or mat i onhasbeen s i mpl i f i ed and cur at ed i none pl ace f orpeopl et of i nd and navi gat et hr oughi teas i l ywi t houthavi ng t ol ookf ordi f f er enti nf or mat i onat di f f er entpl aces

FUTUREWORK Gi vent hel i mi t edt i me,l i mi t edr es our cesandt echni calgapst hei rar emanyavenuest oi mpr ovef ut ur ei t er at i onsoft hedes i gns ol ut i on.T he Ear t hquakeZonest abcanbei mpor vedwi t hi nput sf r om exper t st omakei tmor eacces s i bl eandi nt er act i ve,t hes ei s mi cact i vi t ymoni t or i ng canus emor eexper t i s et ohaveas ounds ys t em i npl aceaswi t ht hecur r entpr ot ot ypei t sdi f f i cul tt ot es tt heaccur acyofi t .I ncor por at i onof as ear chbarwoul dbeades i r abl eopt i ons ot hatus er sj our neyt hr oughwebs i t ecanbes i mpl i f i edevenf ur t her .Al s omaki ngs ur et henews andupdat esar ecomi ngf r om anaut hent i cs our cecanpr ovet obeachal l enges ohavi ngat eam t of actcheckandconf i r mt henewscan beoneoft hei mpor t antaddi t i onst ot hef ut ur ei t er at i onsandexecut i onoft hepr oj ect .

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DI SCUSSI ONS REFLECTI ON Gi ven t he nat ur e oft he t opi c and t he pr obl em s pace,t he s ol ut i on needed t o addr es sa numberofi s s ues ,us erneedsand want s , t echnol ogi caladvancementandavai l abi l i t y,t hes ol ut i ont onotbeaonewaychannelet c.T hi sr equi r edext ens i vebr ai ns t or mi ngandi deas t os ol veal lt hei s s uesathand,and gi venmor et i met hecur r ents ol ut i oncoul d havebeenevenmor er ef i ned and r obus t .Nothavi ngt he t echni cal know how ofhow t omakeCl i ckabl ePr ot ot ypes ,hamper edt heexactf l ow oft hewebs i t e,gi venmor et i me,Iwoul dhavepr ef er r ed havi ng a wor ki ng di gi t alpr ot ot ypet ot es toutwi t ht heus er si ns t ead ofus i ng hi ghf i del i t ymockups .Cr eat i ng i deat i ons ket chesand t hen s ubs equentwi r ef r amesandmockupshel pedmyr es ear chanddepi ct i onoft hef i nal s ol ut i onal ot .Al l oft hem wer eus edf orus ert es t i ngand i nf or malf eedbackf r om t hepar t i ci pant sandt heus er senj oyedengagi ngwi t ht hem,havi ngawor ki ngpr ot ot ypewoul dhavehel pedf ur t her butmaybei nt henearf ut ur eIam abl et oappl yt hos eandt es tt hes ol ut i oni nmor edet ai landwi t habi ggernumberofpar t i ci pant s .

Us ert es t i ngmet hodsl i ket hi nkal oudpr ot ocolandus abi l i t yt es t i ngmadet hemos ti mpactont hedi s cover yofvar i ousas pectoft hedes i gn t hatneededt obei mpr ovedandvar i ouss ugges t i onst oadddi f f er entf eat ur es ,hel pedmaket hes ol ut i onmor ehol i s t i c.Bei ngt hedes i gner weus ual l yhaveabi ast owar dsourowndes i gnsandwear et oof ami l i arwi t hconceptt of i gur eoutwhat ’ sr eal l ywor ki ngandwhat ’ snotand wemi s st het i nydet ai l sbutt heus er swi t hanopenmi ndcanpoi ntt hem outi naneut r alandobj ect i veway.Ot herus ert es t i ngmet hodst hat Iwoul dhavel i kedt oappl yf ort heus ereval uat i onwoul dhavebeenpr eexper i enceandpos t exper i encei nt er vi ew t ogetaneveni ndept h knowl edge aboutwhatt he us er swer et hi nki ng aboutbef or e and af t erus i ng t he di gi t als ol ut i on butgi ven t he cur r ents i t uat i on oft he pandemi ci twasnotpos s i bl et ohaveus er sphys i cal l ypr es entt ohaveamor ei nf or malt al kanddi s cus s i ons .

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REFERENCES Ref er ences– Aus t r al i an Gover nment| Geos ci ence Aus t r al i a.Ear t hquake.Ret r i eved f r om ht t ps : / / www. ga. gov. au/ s ci ent i f i ct opi cs / communi t ys af et y/ ear t hquake# Gover nmentofBr i t i s h Col ombi a."

Ear t hquakes-Pr ovi nce ofBr i t i s h Col umbi a"Ret r i eved f r om ht t ps : / / www2. gov. bc. ca/ gov/ cont ent / s af et y/ emer gencypr epar ednes s r es pons er ecover y/ pr epar edbc/ knowt her i s ks / ear t hquakes J of f e,Hel ene;Per ez F uent es ,Gabr i el a;Pot t s ,Henr yW W;Ros s et t o,T i z i ana( 16Augus t2016) ."

How t oi ncr eas eear t hquake and home f i r e pr epar ednes s : t he f i xi t i nt er vent i on" . Ret r i eved f r om ht t ps : / / l i nk. s pr i nger . com/ ar t i cl e/ 10.

1007%2F s 1106901625281 Wor al l ,Si mon( 2017) .Ear t hquakesCanHappeni nMor ePl acesT hanYouT hi nk.Ret r i evedf r om ht t ps : / / www. nat i onal geogr aphi c. com/ news / 2017/ 08/ ear t hquakef aul t quakel andkat hr ynmi l es / I mageSour cesF i gur e1-ht t ps : / / www. ci t yof i r vi ne. or g/ s i t es / def aul t / f i l es / s t yl es / l ar ge_ f eat ur e_ i mage/ publ i c/ EM. j pg?i t ok=EWf BX2D F i gur e2-ByCr ai gKel l ey62-Ownwor k,CC BYS A4.

0,ht t ps : / / commons . wi ki medi a. or g/ w/ i ndex . php?cur i d=37348034 F i gur e3-ht t ps : / / i . pi ni mg. com/ or i gi nal s / 6b/ 39/ 38/ 6b3938861f b9a43f 7584ae76b19a37d5. j pg PHOT OGRAPH BY MANUEL ROMANO, NURPHOT O, GET T Y. Ret r i eved f r om ht t ps : / / www. nat i onal geogr aphi c. com/ news / 2017/ 08/ ear t hquakef aul t quakel andkat hr ynmi l es / #/ 2bookt al kquakel and. j pg

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APPENDI XES

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Sampl eI nt er vi ew ( 4Conduct ed) I nt er vi ewee–Shi vaniSr i vas t ava,26Year sOl d,Jour nal i s tandWr i t er Canyoupl eas edes cr i beanexper i encef r om yourl i f e,whenanear t hquakehi t ?Whatwer eyourr eact i ons ?

I tact ual l yhappenedr ecent l yonl yi nDel hi ,Iwasathomes i ncet hel ockdowni sonandwasj us tl yi ngdownus i ngmyphone,andInot i ced t hef anmovi ngabovemeandl ookedatmybal conydoort os eei fi t sopent hi nki ngi twasj us twi nd,buti twascl os edandInot i cedmyal mi r ahmoveaswel landr eal i s edi twasanear t hquake,Ir anout s i det ot hedr awi ngr oom wher emom anddadwer eands cr eamedatt hem t hati t sanear t hquake,butt heywer el i ke“what ??Wedi dn’ tf eel i t ?Ar eyous ur e?”,It ur nedt heT Vont ocheckt henewsbutt her ewasnot hi ngon,andI t houghtI wast heonl yonewhomi ghthavei magi nedi tors omet hi ng,butaf t erl i kehal fnhourors oI googl edaboutear t hquakes and i ts howed t her ewasanear t hquakeof4.

6magni t udes omedi s t anceawayf r om Del hiand t r emor swer ef el tar ound t heci t y,t henI checkedt henewsaswel landt heywer et al ki ngabouti taswel l ,mypar ent sal s ower es ur pr i s edast heydi dn’ tf eelat hi ng,wel i veont he 20t hf l oors oIdon’ tknow wes houl dnot i cei tmor er i ght ?Li ket hebui l di ngsmoveands t uf fmor eathei ght ?Idon’ tknow.

T hat ’ si nt er es t i ng,whatwer eyouf eel i ngaf t er war ds ?Canyouel abor at emor eont hat ?

Idon’ tknow t obehones t ,conf us edIgues s ?Wheni twashappeni ngt hef i r s tt hi ngIdi dwasr unt omypar ent s ,whi chi sIgues st hemos ti ns t i nct i vet hi ngt odowhent her e’ sanyt hi ngt hatwedon’ tf ul l yunder s t andors omeki ndofnat ur al phenomenonwhi chwecan’ tcont r ol happens ,t hef i r s tt hi ngwef eel l i kedoi ngi st el l i ngabouti tt os omeone,t hat ’ swhatIdi daswel l ,butwhent heys ai dt heydi dn’ tf eel at hi ng,Is t ar t edques t i oni ngmys el fandt henewschannel sdi dn’ ts how anyt hi ngei t hers oIf i gur edImus tbei magi ni ngi tors omet hi ngyouknow,butaf t er war dsIs t ar t edr emember i ngt hi ngst hatwer et aughtt ousi ns choolaboutwhatt ododur i nganear t hquake,l i kel eaveyouhous eandgo outi nanopenar ea,buti tdi dn’ toccurt omewheni twasact ual l yhappeni ng.

Whydoyout hi nkt hati tdi dn’ toccurt oyout oj us tgoout ?

Igues snotus edt oi t ?Del hi does n’ tgetmanyear t hquakesandeveni ft her ear et heyar eus ual l yofnott hatbi gs cal e,event hi spr obabl yl as t f orl es st han10s econdsast heys ai dont henews ,s omos tt i mesyoudon’ tevenr eal i s ei fi t shappeni ng,l i ket hecur r ents i t uat i onwi t hcor onavi r us ,ever yonei skeepi ngawayf r om eachot herandmai nt ai ni ngs oci aldi s t anci ngbutgobackt ot het i mebef or et hel ockdownwhenvi r us wasj us ts pr eadi ngandpeopl ewer en’ tawar eabouti tt hatmuch,noonewasdoi ngi tbutnow ever yonei swheni thasaf f ect edever yt hi ng ons uchbi gs cal e,It hi nkunt i l s omet hi ngdi r ect l ydoes n’ taf f ectuswedon’ tr eal i s eaboutt hepr event i vet hi ngswes houl dbedoi ng,r i ghtnow t al ki ngaboutear t hquakesi smaki ngmet hi nkt hatwecoul dhaver eact edbet t erwheni tact ual l yhappenedbutt henatt hatt i mei twas n’ t r eal l yaconcer nIgues s .

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T hat ’ sact ual l yt r ueIgues s ,s odoyout hi nkyouar epr epar edf oranear t hquakei fi thi t sagai n?

Maybe,I ’ m nots ur eIt hi nk,wheni thappenedr ecent l yIdi dn’ tr eal l yactt hewaywehavebeent aughtt os opr obabl ynotaspr epar edas I ’ dt hi nk,i t ’ swei r dbef or et hi st al kihadcompl et el yf or got t enabouti t ,butnow t hatI ’ mt hi nki ngabouti tandmul l i ngovert hewhol ei nci dent If eelIcoul dhavedonet hi ngsdi f f er ent l yt hatday,i ns t eadofl i s t eni ngt omypar ent sort henewsIs houl dj us tas kedever yonet ogetoutof t hehous eandgoouti nopens pace,youneverknow wi t ht hes et hi ngswhatmi s hapmi ghthappen,nobodyexpect edt heki ndofdes t r uct i ont hathappenedwhenGuj ar atear t hquakehappenedbutIt hi nkaf t ert hatever ys choolconduct eds af et ydr i l l st ot eachpeopl eabout t hemeas ur est ot akedur i nganear t hquake,agai nt het hi ngabouts omet hi ngaf f ect i ngyoudi r ect l yandyour eact i ngt oi t ,butt hatwasl i ke 20year sagoandIdon’ tt hi nkIhaveevenr eadorhear daboutear t hquakesi nal ongt i me,s omaybenotaspr epar edasIt hi nkIam t oact ual l yf aceonewheneveri toccur s .

Whatdoyout hi nkaboutt henewsandi nf or mat i onr egar di ngs ucht hi ngs ?

It hi nki tcanbequi t el at et oar r i veus ual l y,l i kewhent hi sear t hquakehappenedt hef i r s tt hi ngIdi dwasopent henewsbutt her ewasnot hi ng ont her eandi twaspr obabl ymor et han45mi nsaf t ert het hi ngss t oppedmovi ngt her ewasnot hi ngont hephoneei t hers oIdon’ tknow i t mademef eelki ndofs t upi dt hatIwasi magi ni ngs t uf fbuti tdi dcomeont henewsaf t erl i kehal fanhourors obutwheni twasact ual l yhappeni ngt her ewasnowayofknowi ngort el l i ng,af t er war dt her ewer eal l ki ndsofupdat esont wi t t erandi ns t aaboutt r emor sbei ngf el t ,peopl e hadupl oadedvi deost oowi t ht hi ngsl i kef anandf ur ni t ur emovi ng,buti twoul dhavebeenbet t eri fweknew abouti twheni thappenedor s omet hi ng,maybet hatwaywewoul dhaveknownf ors ur ei ns t eadoft hi nki ngi fi tdi dhappenornot .

T hat ’ sunder s t andabl e,t hi swasr eal l yi ns i ght f ul ,t hankyouf oryourt i me

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So,It hi nkt heQRcodei sengagi ngand eas i l yvi s i bl es oi tmakeswantt ous ei tand expl or ei tmor e Iwantt ol ear nmor eaboutt hi sbutnever gotar oundi t T her e’ savi deoont op,hopei tdoes n’ ts t ar t pl ayi ngoni t sownt hat ’ dbewei r d

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Ohwow i tal s os howsal lt her i s kzonesof Del hiandt hear eaar oundi t ,s ogl admy hous ei si nt hel owerr i s kzone,don’ twant t obel i vi ngi nEas tDel hiaf t ers eei ngt hi s

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QRCodes eemsl i keacoolwayt oget s omeone’ sat t ent i onont hes t r eetori na publ i cpl ace,i tmakesyouexpl or ewher e i t sgoi ngt ot akeyouonl i ne

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T hepagel ooksqui t es i mpl eandcl ean, wi t houtt oomanydi s t r act i ons ,what everi wantt oknow icans eer i ghti nf r ontofme, hopef ul l ynavi gat i oni ss i mpl i f i edaswel l

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Us erCl i cksont he Ear t hquakenewsand updat espaget ovi ew i t

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QRCodes eemsl i keacoolwayt oget s omeone’ sat t ent i onont hes t r eetori na publ i cpl ace,i tmakesyouexpl or ewher e i t sgoi ngt ot akeyouonl i ne

Us ernavi gat est he l andi ngpaget of i nd r el evanti nf or mat i on aboutEar t hquake pr epar ednes sand emer gencyr es pons e

Webs i t el andi ngpaget hatus er s eesf ol l owi ngs canni ngt heQR Codef r om t heCampai gnPos t er

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Us ers eest heCampai gn pos t erands canst heQR Code

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Us ernavi gat est he l andi ngpaget of i nd r el evanti nf or mat i on aboutEar t hquake pr epar ednes sand emer gencyr es pons e

Webs i t el andi ngpaget hatus er s eesf ol l owi ngs canni ngt heQR Codef r om t heCampai gnPos t er

Us ercl i cksont he Ear t hquakePr epar ednes s Vi deot opl ayi t

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T hevi deos howswhats t epswes houl dt ake t opr epar ef oranear t hquakei nadvance, t hat squi t eengagi ngasIdon’ twantt o r eadt hr oughl ongt ext

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Ohwow i tal s os howsal lt her i s kzonesof Del hiandt hear eaar oundi t ,s ogl admy hous ei si nt hel owerr i s kzone,don’ twant t obel i vi ngi nEas tDel hiaf t ers eei ngt hi s

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