APG Newsletter January 2022

HUMAN RESOURCES

NEWSLETTER

JANUARY 2022

SUBMIT YOUR PHOTO & WIN! Submit a photo to be featured in the monthly newsletter.

Each month, the person whose photo is selected for the front cover will win a $25 gift card!

SUBMIT TO SUBMITNEWS.ADAMSPG.COM.

Snowy Ridge, Roan Mountain, TN Sarah Mast, The High Road Agency

AskHR!

Have a question, but don’t know whom to ask? The Human Resources staff is listening! You can always send an email to Ask HR if you have questions or concerns. Emails will be kept confidential and, if we print your question in the APG newsletter, we will not use your name.

Questions may be emailed to AskHR@adamspg.com or sent interoffice to your regional HR representative.

DON’T KNOW WHOM TO CALL? CONTACT HUMAN RESOURCES. DEB BROOKS

HR Manager – APG West dbrooks@skagitpublishing.com 360.416.2187

GWEN DAVIS

HR Manager - East gdavis@apgenc.com 252.366.8139

STEPHANIE LUEBKE

HR Generalist, APG Central sluebke@apgenc.com 608.755.8360

MICHELE WATERS

HR Manager, APG Marlyand Ohio mwaters@adamspg.com 410. 770.4159

HUMAN RESOURCES

2022 BLUECROSS BLUESHIELD MEMBER ID CARDS YOUR 2022 MEMBER ID CARDS ARE ON THEIR WAY Due to recent legislation, most members will receive a new Blue Cross and Blue Shield of Minnesota member ID card for 2022 that includes required information that may have not been displayed previously, such as your plan’s deductible and out-of-pocket amounts. Once your new 2022 member ID card arrives, you may start using it right away.

Watch for your new member ID cards to arrive in your mailbox during the month of January.

GETTING CARE AND FREQUENTLY ASKED QUESTIONS You and anyone covered under your 2022 Blue Cross plan can schedule appointments, access care and get prescriptions without a member ID card.

• New members can inform your in-network health care provider and/or pharmacist that you are a Blue Cross andBlue Shield of Minnesota member and the provider can access your information.

I have a current Blue Cross member ID card but switched to a different Blue Cross plan for 2022. What should I do until my new card arrives in the mail? If you are with the same employer, use your current member ID card even if you have a different plan for 2022. Your member ID remains the same. Your 2022 claims will process under your 2022 plan benefits.

• Current members may continue using your existing member ID card, even if you have selected a different BlueCross plan for 2022. Your member ID number will remain the same.

My doctor’s office requested I pay the copay on my current card, but my 2022 plan has a different copay. Will I be reimbursed? Yes. Your 2022 claims submitted to Blue Cross by your provider will process per your 2022 benefit plan. If your provider overcharged you at the time of your visit, your provider is responsible for refunding you after we process your claim(s).

What if my doctor’s office asks for my new member ID card when I try to schedule an appointment? You can schedule appointments and access care with in-network providers without a member ID card. Let the provider know you are a Blue Cross and Blue Shield of Minnesota member and they can look up your eligibility and coverage information. 2022 claims will process based on a member’s 2022 plan benefits.

Can I get care from an urgent care or emergency department without my member ID card? Yes. Let the provider know you are a Blue Cross member. In-network providers can look up your eligibility and coverage information.

Can I get my prescription filled without my card? Yes. When contacting the pharmacy to fill your prescription, please let them know that you are a member with Blue Cross Blue Shield of Minnesota. If you don’t have your member ID number, they may ask you for your date of birth and address to confirm your eligibility and coverage.

For members with Prime Therapeutics pharmacy benefit: • Give your pharmacist with your Prime Therapeutics numbers to help process your prescription: • BIN: 610455 • PCN: HMHS • If the pharmacist cannot find your coverage, they will call the Prime Pharmacy available 24 hours a day, seven days a week.

DECEMBER MOVIE NIGHT CONGRATULATIONS TO OUR DECEMBER WINNER BRITTANY DAVIS, APG MEDIA OF OHIO

MOVIE NIGHT

The Questions Were: In “The Holiday,” Who is Iris’ older brother/Amanda’s love interest?

NOW PLAYING: THE HOLIDAY

The Answers Were: Norman Rockwell Thanksgiving 2

SAFETY

SNOW SHOVELING CAN SAFETY LEAD TO A NUMBER OF TIPS HEALTH AND SAFETY RISKS From back injuries to heart attacks. The mix of cold temperatures and physical exertion may increase the risk of a heart attack for some. According to the American Heart Association, even walking through heavy, wet snow can place strain on your heart.

THE FOLLOWING TIPS CAN HELP KEEP YOU SAFER AT HOME OR WORK WHEN YOU SET OUT TO SHOVEL:

• BE ALERT. Snow can hide a coating of ice from view. Use

• HIT THE PAUSE BUTTON. Pace yourself and be sure to

traction aides, such as cleats that can easily be pulled on over boots to help in resisting a slip/fall incident. Ice melt, salt, sand, or similar products are another alternative to consider, just be sure to allow time for the product to work.

take frequent breaks. Consider taking a break after 20 to 30 minutes of shoveling, especially when the snow is wet.

• LOOK UP OFTEN if you are in an area near where vehicles operate. Best practices are to wear a high visibility vest in these situations.

• WARM UP. Warm your muscles before heading out to shovel by doing some light movements, such as bending side to side or walking in place.

• PUSH RATHER THAN LIFT. Pushing the snow with the shovel instead of lifting can help reduce the strain on your body. When lifting snow, bend your knees and use your legs when possible.

• CHOOSE YOUR SHOVEL WISELY. Ergonomicallydesigned shovels can help reduce the amount of bending you have to do.

• LIGHTEN YOUR LOAD. Consider using a lighter-weight plastic shovel instead of a metal one to help decrease the weight being lifted.

IMPORTANT NOTICE

MOVIE NIGHT NOW PLAYING: THE MATRIX

• CONSIDER MULTIPLE TRIPS. Consider shoveling

periodically throughout the storm to avoid having to move large amounts of snow at once.

• KEEP UP WITH SNOWFALL. Try to shovel

snow shortly after it falls, when it is lighter and fluffier. The longer snow stays on the ground, the wetter it can become. Wet snow is heavier and harder to move.

• WEAR LAYERS. Dress in layers

and remove them as you get warm to help maintain a comfortable body temperature.

• STAY HYDRATED. Drink plenty of

water to stay hydrated while shoveling.

• CONSIDER ALTERNATIVES. Using a snow

blower or snow removal service as an alternative means of snow removal may provide the best options for safe snow removal.

HAS YOUR MAILING ADDRESS CHANGED THIS YEAR? If it has, please login to ADP and update your address in advance for end of year W-2 and 1095-C paperwork.

For your chance to be the lucky winner of an APG Swag and Movie Bag, answer the trivia question below correctly:

IN “THE MATRIX,” DOES NEO TAKE THE BLUE PILL OR THE RED PILL? All answers should be submitted to AskHR@adamspg.com.

The winner will be drawn on Wednesday, January 15, 2022.

3

MOVIE NIGHT

MOVIE NIGHT NOW PLAYING: THE MATRIX

For your chance to be one of two lucky winners of an APG Swag and Movie Bag:

FIRST CHANCE TO WIN:

SEARCH THE NEWSLETTER AND TELL US WHO WON THE MOVIE TRIVIA QUESTION IN MAY FOR A CHANCE TO WIN THE MAY MOVIE.

SECOND CHANCE TO WIN:

SEARCH THE NEWSLETTER FOR THIS MONTH’S MOVIE TRIVIA QUESTION AND SEND US THE ANSWER. *Contents of winner’s prize pack may vary.

All answers should be submitted to AskHR@adamspg.com.

The winner will be drawn on Monday, January 17, 2022.

DO YOU HAVE A BRIGHT IDEA FOR OUR COMPANY NEWSLETTER?

WE WOULD LOVE TO HEAR FROM YOU!

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