H I G H - L E V E L S N A P S H OT O F D E C I S I O N M A K I N G P R O C E S S Source / Trigger
Technology Updates Sprint Focus: Imbed in team, observe team, or work with interim Sprint deliverables:
Most Lead Time Persona development / updates Initial Backlog
2a
1
Change to work, knowledge, skill requirement?
?
Yes
No
Engage OCM if needed
Work with SME / Stakeholder: Requirement combines with an existing asset?
Yes
?
4b
Design & build asset
New Asset Formal (ILT, eLearning)
New
No
User Stories
Support (Guide, Job Aid, Show-me Video)
5
Non-training Intervention?
Sizing Demos
Combine with Existing Asset Formal (ILT, eLearning)
No
? Existing Yes Non-Training / Performance Consulting Intervention
Log and track item for future reference
6
Knowledge Management Asset
2b
Grooming
Least Lead Time
?
4a
3
Work with SME / Stakeholder: Training required at this time?
Support (Guide, Job Aid, Show-me Video)
Knowledge Management Asset
Test, revise
Update Development Map; Communicate Availability; Monitor usage and results