Appalachian Country Magazine June/July 2012

Page 10

A insight C

What Rental Companies Won't Tell You by Tristan Tuttle

The rental office Often, renting a place to stay can be a bit overwhelming. Ever may be virtual. wonder if the information online Christopher Middlebrook of My Mountain Realty in recommends that before agreeing to rent a matches up with what’s actually Morganton cabin, be sure to find out about the rental office. at the properties? There are many vacation Is it a “virtual” office or will the renter be able to talk to in an on-site facility near the property? This questions to consider, so we talked someone relates to the question of staff availability. If a renter needs to the best people in the rental help finding the cabin or if there’s an issue with something there, will there be anyone to help? “My staff lives on My business to find out what other and we accept telephone calls all hours of the rental companies won’t tell their Mountain night. We have handymen that live on My Mountain and we address all issues quickly. Keeping the guest happy is clients! 10

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Appalachian Country

June/July 2012


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