CCTV Expansion Project Management Proposal

CCTV EXPANSION PROJECT PROJECT MANAGEMENT PLAN Version 1.0 04/16/2023

This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

VERSION HISTORY Version # 1.0

Implemented By Beltran, Huayhua, Luzon, Quimat, Santiago, Venugopal, and Vinu

Revision Date 04/16/2023

Approved By

Approval Date

Reason

UP Template Version: 11/30/06

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CCTV EXPANSION PROJECT

TABLE OF CONTENTS 1 INTRODUCTION ................................................................................................................3 1.1 Purpose of Project Management Plan .....................................................................3 2 EXECUTIVE SUMMARY OF PROJECT CHARTER .....................................................3 2.1 Assumptions/Constraints ........................................................................................3 3 SCOPE ..................................................................................................................................3 3.1 Product Characteristics and Requirements ..............................................................3 3.2 Summary of Project Deliverables ...........................................................................4 3.3 Project Success Criteria ..........................................................................................5 3.4 Work Breakdown Structure ....................................................................................6 4 SCHEDULE/TIME MANAGEMENT ................................................................................8 4.1 Milestones ..............................................................................................................8 4.2 Project Schedule .....................................................................................................9 5 COST/BUDGET MANAGEMENT ................................................................................... 11 6 QUALITY MANAGEMENT ............................................................................................. 13 6.1 Organization, Responsibilities, and Interfaces....................................................... 13 6.2 Tools, Environment, and Interfaces ...................................................................... 13 7 HUMAN RESOURCE MANAGEMENT.......................................................................... 13 7.1 HR Requirements Overview ................................................................................. 14 7.2 Responsibility Assign Matrix (RAM) ................................................................... 15 7.3 Organization Chart ............................................................................................... 18 8 COMMUNICATIONS MANAGEMENT ......................................................................... 19 8.1 Communication Matrix ........................................................................................ 19 9 RISK MANAGEMENT ..................................................................................................... 21 10 PROCUREMENT MANAGEMENT ................................................................................ 24 APPENDIX A: PROJECT MANAGEMENT PLAN APPROVAL ...................................... 25 APPENDIX B: REFERENCES .............................................................................................. 26 APPENDIX C: KEY TERMS ................................................................................................ 27

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CCTV EXPANSION PROJECT

1

INTRODUCTION

1.1

PURPOSE OF PROJECT MANAGEMENT PLAN The purpose of this document is to provide an overview of the proposed CCTV Expansion Project from CCTV Tech Solutions. It details the reason behind the need for this installation, as well as the timeline, scope, and the estimated budget required for the accomplishment of this project.

The intended audience of the CCTV Expansion Project PMP is all project stakeholders including the project sponsor, senior leadership and the project team.

2

EXECUTIVE SUMMARY OF PROJECT CHARTER CCTV TECH SOLUTIONS has been at the forefront of the surveillance business for the past decade. The company has always been the preferred choice when it comes to home and office surveillance, and the company felt that now is the right time to venture into new horizons. As detailed in the Project Charter, installing surveillance cameras inside public transportation will help to reduce the high number of assaults that have been occurring recently.

CCTV Tech Solutions, though dismayed by these violent tragedies, saw this as an opportunity to offer its expertise and services to the general public. The company proposes to install specialized surveillance equipment on a generous number of public vehicles.

2.1

ASSUMPTIONS/CONSTRAINTS The following assumptions and constraints have been taken into account in the planning of this project: Assumptions: •

Prices of the video recording equipment will not increase more than expected during the course of the project.

•

Video recording equipment will be delivered within the timeframe specified in this document.

Constraints: •

The project must be completed within the allocated budget and timeframe specified in this document.

•

For the installation of cameras, we will partner with local contractors that have expertise in installing video surveillance cameras on public transit vehicles.

3

SCOPE

3.1

PRODUCT CHARACTERISTICS AND REQUIREMENTS 1. A complete video recording system should be installed on every bus of the transit system’s fleet.

2. The video recording system should operate for 24 hours.

3. Video records should be retained for 72 hours unless otherwise requested.

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CCTV EXPANSION PROJECT

4. Video records should be retained for 3 years when it is requested for security investigation.

5. The video recording system should be operated by authorized users only.

6. External parties should be able to login into the system to monitor, retrieve, maintain, or operate the system.

7. Backup storage and any other related server should be located in an accesscontrolled area.

3.2

SUMMARY OF PROJECT DELIVERABLES Project management-related deliverables: 1. Project charter 2. Team contract 3. Scope statement 4. WBS and schedule 5. Cost baseline 6. Status reports 7. Final project presentation 8. Final project report 9. Lessons-learned report 10. and any other documents required to manage the project.

Product-related deliverables: research reports, design documents, software code, hardware, etc.

1. Site survey report 2. CCTV system design 3. Procurement document 4. Video recording equipment installation guideline 5. Video recording equipment configuration guideline 6. Video recording system testing guideline 7. Installation schedule plan 8. Video recording system operation and training manual 9. Maintenance plan 10. Signage and communication plan

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CCTV EXPANSION PROJECT

3.3

PROJECT SUCCESS CRITERIA Requirement

A complete video recording system should be installed in every bus of the transit system’s fleet.

Success Criteria • • • •

The video recording system should operate for 24 hours.

Video records should be retained for 72 hours unless otherwise requested.

Video records should be retained for 3 years when it is requested for security investigation.

The video recording system should be operated by authorized users only.

• • • •

• • • •

External parties should be able to login into the system to monitor, retrieve, maintain, or operate the system.

•

Backup storage and any other related server should be located in an access-controlled area.

•

• •

•

All areas of the bus interior should be covered.

Video recording devices should be placed in a secure and safe location inside the bus.

Video recording devices should be placed in a discrete place to avoid making passengers feel uncomfortable.

All electronic devices are properly installed in 1000 vehicle units.

All electronic devices should be connected to a reliable power supply.

Authorized users should be able to configure video parameters.

NVR storage capacity should meet 72 hours of video recording requirement.

The video recording system should delete video records after 72 hours except when there are security investigation purposes.

The video recording system should back up any video recordings requested for security investigation onto a backup storage server.

The backup server should meet storage requirements.

Authorized users should log in to the system by entering usernames and passwords.

The video recording system shouldn’t allow any unauthorized user to copy data, images, or videos from the video recording system.

The system should provide remote access to authorized users.

All remote accesses will be logged.

Logbook entries should detail authorized users, date, time, and the activity performed.

All applications required for the video recording system should be installed on the server.

The central storage server should be able to retain records for 3 years when required.

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CCTV EXPANSION PROJECT

3.4

WORK BREAKDOWN STRUCTURE Level 1

Level 2

Level 3

1. CCTV 1.1 Project 1.1.1 Define Preliminary Project Scope and HighExpansion Initiation level Requirements Project 1.1.2 Develop Project Charter 1.1.3 Deliverable: Submit Project Charter 1.1.4 Project Sponsor Review Project Charter 1.1.5 Milestone: Project Charter Signed/Approved 1.2 Planning

1.2.1 Define Scope Statement 1.2.2 Create Project Plan 1.2.3 Identify Project Team Members 1.2.4 Deliverable: Submit Project Plan 1.2.5 Milestone: Project Plan approval

1.3 Site Survey 1.3.1 Survey Bus Fleet and Identify CCTV Coverage and Assessment Areas 1.3.2 Assess Existing Infrastructure and Identify Necessary Upgrades 1.3.3 Deliverable: Submit Site Survey Report 1.4 Design

1.4.1 Develop Detailed CCTV System Design 1.4.2 Select Appropriate Hardware and Software 1.4.3 Deliverable: Submit CCTV System Design

1.5 Procurement

1.5.1 Issue Requests for Proposals 1.5.2 Select Vendors for Equipment and Installation

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CCTV EXPANSION PROJECT

Services 1.5.3 Negotiate Contracts and Purchase Orders 1.5.4 Deliverable: Purchase Orders 1.5.5 Deliverable: Installation Schedule Plan 1.6 Installation 1.6.1 Deliverable: Video Recording Equipment and Installation Guideline Configuration 1.6.2 Physically Install CCTV System 1.6.3 Mount and Connect Cameras 1.6.4 Install Network and Storage Systems 1.6.5 Deliverable: Video Recording Equipment Configuration Guideline 1.6.6 Configure System 1.6.7 Milestone: Installed CCTV System 1.7 Testing and 1.7.1 Deliverable: System Testing Guideline Commissioning 1.7.2 Conduct Acceptance Testing 1.7.3 Deliverable: Equipment Status Report 1.7.4 Make Necessary Adjustments to the System 1.7.5 Milestone: Fully Functional CCTV System 1.8 Training and 1.8.1 Deliverable: System Operation and Training Handover Manual 1.8.2 Train Transit System Employees on System Use 1.8.3 Obtain Necessary Approvals and Permits Page 7 of 28 This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

1.8.4 Formally Hand Over System to Transit Organization 1.8.5 Milestone: Trained Employees and Handover Documents 1.9 Maintenance 1.9.1 Set Up Maintenance and Support Plan for and Support Ongoing Operation 1.9.2 Regular Checks and Repairs 1.9.3 Software Updates 1.9.4 Deliverable: Maintenance Plan and Updated System Documentation

4

SCHEDULE/TIME MANAGEMENT

4.1

MILESTONES The table below lists the milestones for this project, along with their estimated completion timeframe.

Milestone

Description

Target Date

Project Initiation

Defines the project scope, objectives, and March 1, 2023 stakeholders, identifying the project team members, and developing the project timeline and budget.

Site Survey and Assessment

Conducts a detailed survey of the transit system and March 31, 2023 identifying the areas that require CCTV coverage, assessing the existing infrastructure, and identifying any necessary upgrades.

Design and Planning

Develops a detailed design for the CCTV system, April 29, 2023 selecting the appropriate hardware and software, and creating a project plan that includes all necessary steps and identifies any potential risks or challenges.

Procurement

Issues requests for proposals, selecting vendors for June 25, 2023 equipment and installation services, and negotiating contracts and purchase orders.

Installation and Configuration

Physically installing the CCTV system, including the December 22, cameras, cabling, and other necessary hardware, and 2023 configuring the network and storage systems.

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CCTV EXPANSION PROJECT

4.2

Testing and Commissioning

Conducts acceptance testing and making any March 21, 2024 necessary adjustments to the system to ensure that it is fully functional and meets the requirements of the transit organization.

Training and Handover

Trains transit system employees on how to use the May 30, 2024 system, obtaining necessary approvals and permits, and formally handing over the system to the transit organization.

Maintenance and Support

Set up a maintenance and support plan for ongoing May 1, 2025 operation of the CCTV system, including regular checks, repairs, and software updates (1 year in this project).

PROJECT SCHEDULE

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C r e

CCTV Expansion Project

Enter CCTV Company Tech Name Solinuti cellons B2.

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Deliverable: Submit Project Charter1 00%

T h e

2-17-23

2-19-23

Project Sponsor Review Project Charter 100%

2-18-23

2-22-23

Project Charter Signed/Approved 100%

2-21-23

2-24-23

Define Scope Statement

2-24-23

2-27-23

Planning 100%

Create Project Plan

100%

2-27-23

3-10-23

Identify Project Team Members

100%

3-10-23

3-10-23

Deliverable: Submit Project Plan 100%

3-10-23

3-12-23

Project Plan approval

3-12-23

3-15-23

100%

Site Survey and Assessment Sample phase title block Survey Bus Fleet and Identify CCTV100% Coverage Areas 3-15-23

4-4-23

Assess Existing Infrastructure and100% Identify Necessary 4-4-23Upgrades 4-12-23 Deliverable: Submit Site Survey Report 100%

4-12-23

4-14-23

Develop Detailed CCTV System Design 30%

4-14-23

4-24-23

Select Appropriate Hardware and Software

4-24-23

4-29-23

Deliverable: Submit CCTV System Design

4-29-23

Issue Requests for Proposals

5-1-23

Design Sample phase title block

5-1-23

Procurement Sample phase title block 5-8-23

Select Vendors for Equipment and Installation Services 5-8-23

6-5-23

Negotiate Contracts and Purchase Orders

6-25-23

6-5-23

Deliverable: Purchase Orders

6-25-23

6-27-23

Deliverable: Installation Schedule Plan

6-27-23

6-27-23

Installation and Configuration Sample phase title block Deliverable: Video Recording Equipment Installation 6-27-23 Guideline 6-27-23 Physically Install CCTV System Mount and Connect Cameras Install Network and Storage Systems

6-27-23

8-28-23

8-28-23

9-28-23

9-28-23

10-28-23

Deliverable: Video Recording Equipment Configuration 10-28-23Guideline 10-28-23 Configure System

10-28-23

Deliverable: Installed CCTV System report

12-28-23

12-28-23 1-7-24

Testing and Commissioning Sample phase title block Deliverable: System Testing Guideline

1-7-24

1-7-24

Conduct Acceptance Testing

1-7-24

3-9-24

Deliverable: Equipment Status Report

3-9-24

3-14-24

Make Necessary Adjustments to the System 3-14-24

4-8-24

Deliverable: Fully Functional CCTV System report 4-8-24

4-11-24

Training and Handover Sample phase title block Deliverable: System Operation and Training Manual 4-11-24

4-11-24

Train Transit System Employees on System Use4-11-24

4-21-24

Obtain Necessary Approvals and Permits

4-21-24

5-10-24

Formally Hand Over System to Transit Organization 5-10-24

5-25-24

Deliverable: Trained Employees and Handover Documents 5-25-24 5-30-24 Maintenance and Support Sample phase title block Set Up Maintenance and Support Plan for Ongoing 5-30-24 Operation 6-29-24 Regular Checks and Repairs

6-29-24

2-24-25

Software Updates

2-24-25

4-25-25

Deliverable: Maintenance Plan and Updated System 4-25-25 Documentation 5-10-25

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CCTV EXPANSION PROJECT

5

COST/BUDGET MANAGEMENT

# Units/Hrs. WBS Items 1. Project Management (Phase 1, Phase 2) 1.1 Project manager 1.2 Project team members 1.3 Contractors* 2. Hardware 2.1 Bus Deployment* 2.2 Data Center, cabling materials* 5. Training and Support 5.1 Trainee cost 5.2 Travel cost 5.3 Project team members 6. Reserves (20% of total estimate) Total project cost estimate * See detailed hardware and contractor cost

3872 3872 1440 1000 1

253 505 253

Cost/Unit/Hr. Subtotals

$40 $150 $200 $3,256 $29,541

$200 $100 $150

WBS Level 1 Totals

% of Total

$1,023,680

19%

$3,285,541

62%

$139,050

3%

$889,654 $5.5 M

17%

$154,880 $580,800 $288,000 $3,256,000 $29,541

$50,600 $50,500 $37,950 $889,654

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CCTV EXPANSION PROJECT

* Hardware and contractor cost Days

1. Contract Fee Contractors

180

Hrs.

Rate

1440

Personnel

$20 Per person rate

10

Total

$28,800 $288,000 2. Bus Deployment 2.1 4-Channel Mobile Network Video Recorder 2.2 2MP Mobile Dome Camera 2.3 POE Switch 2.4 GPS 2.5 HDD for Mobile Network video Recorder 3. Data Center Deployment and cabling materials 3.1 Central storage 3.2 24-port network switch 3.3 Seagate SkyHawk AI 10TB Surveillance Internal Hard Drive HDD 3.4 Server Rack Data Cabinet 3.5 Cat5E 24AWG Solid Copper direct burial outdoor wire (per 1000' box) 3.6 Hisense 32A4GV - 32" Smart Full HD Monitor 3.7 PC Client Workstation

Item

Price

Total

1 $1,036.00 4 $430.00 1 $93.99 1 $299.00 1 $107.00

$1,036.00 $1,720.00 $93.99 $299.00 $107.00 $3,255.99

1 1 16 1

8,060.61 482 319.99 385

$8,060.61 $482.00 $5,119.84 $385.00

90 2 2

$150 $178 $819

$13,500 $356 $1,638 $29,541.43

Page 12 of 28 This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

6

QUALITY MANAGEMENT

6.1

ORGANIZATION, RESPONSIBILITIES, AND INTERFACES Name

John Smith

Role

Project Sponsor

Quality Responsibility

• • •

Lucas Brook

Project Manager

• • •

Mia Brown

QA Manager

• •

Ella Tremblay

QC Manager

• •

Leah Taylor

QC Inspector

• •

6.2

Conduct frequent inspections of product quality.

Identify and report quality issues.

TOOLS, ENVIRONMENT, AND INTERFACES Tool

Control Chart

7

Define project quality expectations.

Define the acceptance criteria to evaluate the project.

Review and approve the project quality management plan.

Develop the project quality management plan.

Monitor project quality through the project life cycle.

Communicate status of the project quality to stakeholders.

Identify project standards and metrics to evaluate requirements.

Ensure standards, processes and metrics are followed.

Monitor activities to ensure the project meets the defined quality requirements.

Ensure the final product meets the defined quality standards.

Description

To track defects that can arise in CCTV equipment.

Ishikawa diagram

To identify potential causes and sub causes and their effects in the project such as the lack of trained personnel to configure video recorders, or the lack of knowledge in auto electrical wirings.

Pareto Chart

To classify all the number of complaints with regards to installed camera power and connection.

Flow charts and process maps

To document all the processes involved in the quality management of the product.

HUMAN RESOURCE MANAGEMENT Page 13 of 28 This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

7.1 SN

HR REQUIREMENTS OVERVIEW Role

When needed?

Desired Skill Level A

01 Project Manager

•

02 Network Administrator • •

03 Systems Engineer

• •

04 QA & QC Manager

• •

05 QC Inspector (on site)

• • • •

06 QA & QC Engineer

•

07 Document Controller

Project Initiation through Project Closure.

During design of network diagram, during the selection and configuration of hardware.

When network-related concerns arise.

Database and server setup.

When database and server-related concerns arise.

B

C D A B

X X

•

When issues have been escalated by the QC Inspector that needed resolution.

When third-party contractors or other personnel have. questions regarding project inspection, quality, etc.

• • • •

During the creation of manuals, reports, etc.

Gathering of any documents pertinent to the project such as: Non-disclosure agreements Contracts with third party suppliers

X

Page 14 of 28 This document is a requirement for the partial fulfillment of CNET307

C D

X

Send for PMP training

X

Send to Database training

X

X

A = proficient, B = well experienced, C = experienced, D = basic

Skill Development Strategy

X

Development of project quality management system.

X Preparation of the project quality management plan and the process improvement plan and revisions, if any.

Verification of material and product quality.

Monitoring of hardware setup.

Inspects during all stages of the installation process.

Identification of risks and issues with quality.

Actual Skill Level

X

X

X

X

X

CCTV EXPANSION PROJECT

7.2

RESPONSIBILITY ASSIGN MATRIX (RAM) Roles as described above

SN

Task

Project Manager

Network Admin

Systems Engineer

QA & QC Manager

QC Inspector

QA & QC Engineer

Document Controller

01 Prepares the project management plan and any revisions.

R

C

I

A

02 Participates in and manages project planning activities.

R

C

I

A

03 Manages, reviews, and prioritizes the project work plans with the objective to stay on time and on budget.

R

C

I

A

04 Provides status and progress reviews to Sponsor and receives directions.

R

C

I

A

05 Manages and supervises the project team.

R

A

C

I

06 Brings issues to the Sponsor as needed and makes recommendations.

R

A

C

I

07 Identifies required project team members and forms the project team.

R

A

C

I

08 Motivates and coaches project team members.

R

A

C

I

09 Monitors contract compliance.

R

A

C

I

10 Manages change orders.

R

C

I

A

11 Conducts risk management analysis.

R

A

C

I

12 Reviews deliverables.

R

C

I

A

13 Performs project audits.

R

C

I

A

14 Monitors the effectiveness of the project quality management system and recommends and implements improvements when required.

R

A

C

I

15 Develops the project quality management system and prepares the project quality management plan and the process improvement plan

A

R

C

I

Page 15 of 28 This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

and revisions, if any.

16 Ensures that all quality requirements are collected and informed to the concerned persons and parties.

A

R

C

I

17 Directs and manages all quality-related processes on the project including all inspections, testing, audits, verifications, approvals etc..

A

R

C

I

18 Verifies that production activities and deliverables or part(s) thereof are in accordance with applicable standards.

A

R

C

I

19 Attends client quality management meetings.

A

R

C

I

20 Chairs the regular QA & QC meetings with sub-contractors and suppliers.

A

R

C

I

21 Coordinates, manages, and controls the compilation of the project quality file.

A

R

C

I

22 Reviews project staff qualifications and determines training requirements.

A

R

C

I

23 Monitors and controls the remedial action of all issued nonconformance reports and closes all client complaints related to project quality.

A

R

C

I

24 Coordinates project requirements with the procurement manager.

A

R

C

I

25 Coordinates all quality-related correspondence with the client and/or the client representative.

A

26 Archives the project documentation upon completion of the project.

A

C

I

R

27 Verifies the quality of material and/or intermediate products.

A

C

R

I

28 Inspects during all stages of the production process.

A

C

R

I

29 Documents inspections and tests conducted on materials, products, and/or intermediate products.

A

C

Page 16 of 28 This document is a requirement for the partial fulfillment of CNET307

C

R

R

I

I

CCTV EXPANSION PROJECT

30 Maintains checklists.

A

C

31 Identifies risks and issues with quality.

A

C

32 Contributes to process improvement planning.

A

C

R

I

33 Establishes best practices.

A

C

R

I

34 Develops and implements quality assurance procedures.

A

C

R

I

35 Ensures compliance with established processes and procedures.

A

C

R

I

36 Participates in project auditing.

A

C

R

I

37 Reviews project documents.

A

38 Analyzes non-compliances and recommends accordingly.

A

C

39 Contributes to change control.

A

R

I

40 Creates and documents the plan for network and infrastructure.

A

R

C

I

41 Implements the rollout of IT-related assets for the success of the project

A

R

C

I

42 Creates and documents the plan for the server and database infrastructure of the project.

A

R

C

I

43 Implements the rollout of server and backend system to support the project

A

R

C

I

44 Addresses network-related concerns (including security) in relation to the project

A

C

I

45 Addresses server and backend concerns (including security) related to the project

A

C

I

46 Maintains all documentation pertinent to the project, as well as any revisions, if any.

A

C

C

R R

Page 17 of 28 This document is a requirement for the partial fulfillment of CNET307

R R

I

R

C

I

I R

I

I

R

CCTV EXPANSION PROJECT

Key:

R = Responsible for completing the task A = Accountable for ensuring task completion, C = Consulted before any decision taken I = Informed of taken decisions

7.3

ORGANIZATION CHART

Page 18 of 28 This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

8

COMMUNICATIONS MANAGEMENT

8.1

COMMUNICATION MATRIX

Stakeholder

Messages

Vehicles

Frequency

Communicators

Transit Company Manager

- existing issues with process - purpose of project team

Face-to-face meeting, Email

Weekly

Team Leader

- existing issues with process - purpose of project team

Face-to-face meeting, Email

- member complaint history - existing issues with process

News, Announcements

As needed

Users

•

Survey

Face-to-face meeting, Email

As needed

Team Leader

•

Meeting evaluation form feedback.

Email request for feedback.

CCTV Manager

Passengers

CCTV Contractor

Feedback Mechanisms • Meeting

•

Weekly

Team Leader

•

•

•

Security Personnel

Employee / Staff member

- existing issues with process - purpose of project team

Face-to-face meeting, Email

- existing issues with process - purpose of project team

Email

Weekly

Team Leader

•

•

Monthly

Supervisor

Page 19 of 28 This document is a requirement for the partial fulfillment of CNET307

•

evaluation form feedback.

Email request for feedback Meeting evaluation form feedback.

Email request for feedback

Meeting evaluation form feedback.

Email request for feedback.

Email request for feedback.

CCTV EXPANSION PROJECT

Local Government Official

Law Enforcement Agency

General public

- purpose of project team announcement of team formation and members - existing issues with process - purpose of project team - member complaint history

Email

TBA

Head

•

Email request for feedback.

Email

As needed

Team Leader

•

Email request for feedback.

News, Announcements

As needed

Representative

•

Survey

Page 20 of 28 This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

9

RISK MANAGEMENT

This document outlines the identification and analysis of uncertain events or conditions which, if they occur, could have a positive or negative effect on one or more of the project objectives such as scope, schedule, cost, and quality. It includes risk mitigation strategies, monitoring measures, and ownership.

Probabilit

ID

Risk y of Impact Occurren

Risk Score

Risk Description/ Project Impact

Owner

Risk Area

ce

R01

R02

Medium

High

Response Strategy

Response Strategy

(Avoid/Mitigate/ Accept/Transfer)

Staffing risks: Project Resources • No control Manager Medium Medium over staff (whether inhouse or outsourced.

Contractor delays: Project Resources Delays due to third Manager Schedule party such as: Contracts Medium High • Lack of staff (see R01) • Delivery delays Scheduling errors: Project Schedule • Errors due to Manager Cost estimation

Mitigate Transfer

•

•

Mitigate

Mitigate

• • • • •

• • •

R03

High

Medium

High

• • • R04

High

Low

Contingency Plan

Medium

Important unforeseen work:

Team Leader

Resources

Mitigate

•

Pencil book outsourcing vendors as early as possible and relay final booking dates asap after the scheduling is confirmed.

Identify backups for each human resource on the project.

Impose late penalties in contracts.

Protect the lead time at the onset of work.

Communicate and reiterate schedules early.

Check in with third party companies regularly.

Continuously ask if they need anything else.

• •

Escalate to Project Sponsor Communicate with third party vendors waiting as back up human resource.

• •

Escalate to Project Sponsor Escalate to Contracts Manager.

Implement penalties.

Breakdown the issue into two: cost estimating and scheduling errors. re-calculate costs as early as possible and make adjustments as necessary.

Add 10% leeway as contingency for cost and scheduling adjustments.

Track daily schedules.

During project meetings, always discuss the scheduling progress.

Be on the lookout for forecast errors and raise them appropriately.

Always include Team Leader and/or Supervisor during project meetings.

• • •

Escalate to Project Sponsor Escalate to Project Board Report a change request to immediately adjust for changes in budget and/or schedule.

•

Escalate to Project Manager

Page 21 of 28 This document is a requirement for the partial fulfillment of CNET307

•

CCTV EXPANSION PROJECT

•

•

Unplanned but Supervisor must be accommodated

•

Miscommunication: Project Resources • Incorrect Manager Schedule understanding of Cost documents R05

Medium

Medium

Mitigate

• • •

Medium

•

R06

R07

High

High

Low

Medium

Tasks being run in Project advance of the Manager scheduled date: • Suggestions to Medium cut corners • Suggestions to run tasks in parallel Scope creep: Project • Changes from Manager well-meaning stakeholders.

• High

Low

Mitigate Accept

Medium

• •

Intellectual Property materials equipment

• •

Provide a detailed report of the issue including action plan, and impact on time, cost, and quality.

Document the project scope and make sure all • stakeholders, team leaders, and/or supervisors refer to the same version number of the project manual.

Have all stakeholders sign this document.

Refer to this document all throughout the project.

Make sure that all changes made to this official document are aligned with a Business Case.

•

Document all instances of scope creep, no matter how small, and have this signed and authorized by the Project Board prior to the changes being implemented.

All changes have to be documented, even those that have zero cost.

Notify appropriate authorities such as the police department.

Start internal investigation.

Escalate to Legal to review

•

Schedule Cost

Mitigate

Project Resources Manager Schedule Cost

•

• • •

High

Theft: R08

Schedule Cost

Review past or similar projects for actual work • and cost, then adjust accordingly (see R03) List down all assumptions pertaining to the area of work, and report these assumptions to the Project Manager prior to the kick off Devise a communication plan which includes the • frequency and target audience.

Make sure to always include stakeholders in the communication plan.

• Document all communication as much as possible.

If phone calls have to be made, make sure to send an email documenting and summarizing the important points discussed.

Patiently explain that the schedule has been • created by Subject Matter Experts.

• Explain and document the risks which may arise from the suggestions.

Mitigate Transfer

• • •

Ensure Non-Disclosure Agreements (NDA) are in • place for any staffing contracts.

Outline and follow security procedures.

Outline and make sure compliance procedures are • in place.

•

Page 22 of 28 This document is a requirement for the partial fulfillment of CNET307

Correct miscommunications immediately.

Seek assistance from Project Sponsor for clarifications if needed.

Escalate to Project Board.

If necessary, meet with the stakeholders and the people who made the suggestion.

Report the issue as well as the risks and impact of the changes.

CCTV EXPANSION PROJECT

• •

R09

High

Low

Acts of God • Snowstorm • Flood • Hail Medium • etc.

Project Resources Manager Schedule Cost

Mitigate Accept

• • •

•

Social unrest Project Schedule • Public protests Manager • demonstrations • activism R10

High

Low

Medium

Mitigate

• • • • • •

Make sure physical security procedures are in place and constantly relayed to all involved.

Secure insurance.

Secure insurance.

Familiarize the team with emergency procedures.

Organize drills and make attendance mandatory: a. earthquake drill b. fire drill Put backup systems in place: a. generators b. emergency lights Identify stakeholders.

Create a stakeholder engagement plan which reviews power and influence analysis.

Have the Project Board authorize the stakeholder engagement plan.

Regularly review the stakeholder engagement plan to make sure they are constantly appeased.

Create internal procedures in case of demonstrations and protests.

Secure insurance.

Page 23 of 28 This document is a requirement for the partial fulfillment of CNET307

• •

• •

•

•

•

NDA and impose disciplinary measures if necessary.

Refer to insurance.

Refer to security certificates with third party vendors.

Notify stakeholders and project board.

Notify appropriate authorities such as emergency response team.

Follow health and safety protocols.

Notify appropriate authorities such as the police department.

Follow internal procedures in case of violent demonstrations.

CCTV EXPANSION PROJECT

10 PROCUREMENT MANAGEMENT

ID

Seller

Deliverables

When Needed

Responsible

Contract_1.0

Hikvision

DS-2XM6726G0-IM-ND-2-8mm 2 Megapixel IR Mobile Dome Network Camera

April 1, 2023

Senior Technician

Contract_2.0

Hikvision

Recording device - Mobile NVR

April 7, 2023

Senior Technician

Contract_3.0

Security Software Solutions

Software

March 29, 2023

Software Developer

Hikvision

4 Port Gigabit Unmanaged POE Switch

April 7, 2023

Senior Technician

Hikvision

Connection cables

April 7, 2023

Senior Technician

Internal hard disk drive

Contract_6.0

Seagate SkyHawk

March 29, 2023

Senior Technician

Contract_7.0

Prime Cables

Network Ethernet Cables

April 7, 2023

Senior Technician

Contract_8.0

Hisense

Smart Full HD Monitor

April 7, 2023

Senior Technician

Contract_9.0

HP

PC Client Workstation

April 7, 2023

Senior Technician

Contract_4.0 Contract_5.0

Page 24 of 28 This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

Appendix A: Project Management Plan Approval The undersigned acknowledge they have reviewed the CCTV Expansion Project Management Plan and agree with the approach it presents. Changes to this Project Management Plan will be coordinated with and approved by the undersigned or their designated representatives.

Signature:

Date:

Print Name:

Rick Leary

Title:

Chief Executive Officer, ABC Transit System

Role:

Project Sponsor

Signature:

Date:

Print Name:

Raymond Richards

Title:

Chief Technology Officer, ABC Transit System

Role:

Project Sponsor

Signature:

Date:

Print Name:

Dr Stephen Strange

Title:

VP for Innovations, ABC Transit System

Role:

Project Manager

Page 25 of 28 This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

APPENDIX B: REFERENCES The following table summarizes the documents referenced in this document.

Document Name and Version

Description

“Group of teen girls allegedly attacks several people at random at Toronto subway CTV News Toronto stations” Bryann Aguilar, January, 2023

Location https://toronto.ctvnews.ca/groupof-teen-girls-allegedly-attacksseveral-people-at-random-attoronto-subway-stations1.6226727

Page 26 of 28 This document is a requirement for the partial fulfillment of CNET307

CCTV EXPANSION PROJECT

APPENDIX C: KEY TERMS The following table provides definitions for terms relevant to this document.

Term

Definition

PMP

Project Management Plan

Project Sponsor

A project sponsor is the owner of projects on behalf of the client organization. This person has the ability to identify, promote and complete change.

Project Manager

A project manager is responsible for the day-to-day management of project tasks.

Equipment which encompasses all surveillance equipment such as, but are not limited to: CCTV camera, digital or network video recorder, cabling, etc.

Surveillance

Page 27 of 28 This document is a requirement for the partial fulfillment of CNET307