TYLER VAUGHAN
Master of Business Administration, CPSP ®
HIGH-PERFORMING SALES EXECUTIVE As a highly regarded sales executive with a distinguished career, I offer extensive experience in orchestrating operations, leading transformative projects, and managing high-performing teams within the sales domain. With a decade of dedicated expertise in Sales Force Effectiveness (SFE) and a proven track record in establishing and elevating sales organizations, I specialize in new business development and market expansion, all while demonstrating a mastery of operations management. My leadership is marked by a data-driven approach, consistently delivering heightened efficiencies, engagement, and substantial revenue growth. Combining entrepreneurial drive with strong business management skills, I have consistently boosted revenue, expanded market share, and elevated profit performance for those companies I work alongside. I bring a clear, strategic organizational vision and excel at mentoring both seasoned veterans and junior team members. At my core, I am an exceptional relationship builder who understands the unique opportunity in every business interaction which is to improve others lives through business. My mission is to drive your organization's operational capacity to new heights, fostering prosperity and forging lasting connections in the process.
CONTACT vaughanzt@gmail.com 704-242-1191 Flagstaff, AZ tylervaughan.com
CORE COMPETENCIES New Business Development • Profit & Loss Ownership • Strategic Planning • Key Account Management • Team Building & Leadership • Financial & Contract Negotiations • Budgeting & Forecasting • Staff Training & Development • Process (Re)Design • M&A Strategy • Change Management • SFE & OE • Vertical & Horizontal Expansions (Products & Services)
PROFESSIONAL EXPERIENCE General Manager
Ace Home Services | Northern Arizona Apr. 2023 - Present
Ace Home Services is a subsidiary of Apex Service Partners which is located in 42 markets across the US focusing on selling HVAC, Plumbing, and Electrical services for both residential and commercial. • •
•
Strategic Visionary Leadership: Demonstrated exceptional strategic acumen by crafting and executing transformative business plans that drove revenue growth by over 30% annually. Proven ability to identify emerging market trends and capitalize on opportunities, resulting in sustained market leadership. Operational Excellence: Orchestrated operational improvements across cross-functional teams, streamlining processes and optimizing efficiency, resulting in monthly cost savings of $100,000+. Implemented Lean OpEx methodologies to decrease Direct Labor margins by 15%, achieving a consistent 24.5% direct labor margin. Team Empowerment and Development: Built high-performing, diverse teams through talent acquisition and development initiatives. Fostered a culture of innovation, accountability, and employee engagement, resulting in a 25% increase in employee retention and a 55% boost in overall team productivity as seen in average revenue, average ticket, and conversion rates.
• •
Financial Stewardship: Adept at financial management and P&L ownership, consistently exceeding profit targets and achieving EBITDA margins of 10%+. Customer-Centric Focus: Instituted a customer-centric approach by implementing customer feedback mechanisms and revamping customer service processes. Elevated customer satisfaction scores and achieved positive growth in Google reviews of 4.8 stars, cementing the company's reputation for excellence in service delivery.
Director of Sales
RollPros | Vancouver, WA Jan. 2021 - Apr. 2023
RollPros is an innovative B2B automation company manufacturing the world’s only cannabis rolling machine. •
•
•
•
•
Achieved Extraordinary Revenue Growth: Spearheaded a remarkable revenue surge, catapulting total sales to upwards of $20 million between 2021 and February 2023. This feat was accomplished by crafting and implementing a cutting-edge value-based pricing strategy, resulting in elevated customer satisfaction and substantial organizational expansion. Exceptional Sales Leadership: Achieved an exceptional annual growth rate of 150% as a Sales Executive, entrusted with preserving a robust profit margin and consistently securing recurring quarterly revenues exceeding $175,000, thereby maximizing the lifetime value of each customer. Strategic Leadership with C-Suite: Collaborated closely with the C-Suite, directing a team of 30+ professionals, and played a pivotal role in shaping the P&L strategy. Additionally, spearheaded quarterly planning initiatives focused on growth-related strategies, financial forecasting, and budget allocation across all departments. Strategic Partnership Prowess: Cultivated high-impact partnerships with 5 of the top 10 US Multi State Operators (MSOs), 3 leading US Vertically-Integrated companies, and one of the largest European cannabis conglomerates, significantly expanding market reach and influence. Sales Department Transformation: Pioneered remarkable growth within the sales department by establishing an exceptionally competitive sales force. Achieved this through the implementation of aggressive compensation structures, enticing benefits packages, and performance-oriented sales incentive programs, thereby fostering a dynamic and high-performing sales team.
Vice President of Sales
Renegade GK | Charlotte, NC Jan. 2016 - Jan. 2021
Renegade GK is a global B2C powerhouse brand in the soccer industry producing quality goalkeeper products at affordable prices ensuring top value for all. • •
•
Pioneered and Sustained Impressive Revenue Growth: Orchestrated the rapid achievement of $200,000 in monthly recurring revenue within a mere 14 months. Maintained this extraordinary revenue stream consistently from Q1 2016 through 2021, establishing unrivaled dominance across a diverse portfolio of 150 SKUs. Global Expansion Catalyst: Spearheaded the successful expansion of the company into international markets, unlocking a substantial additional revenue stream. This strategic move propelled a remarkable 10% monthly revenue boost for the organization, diversifying revenue sources and elevating global market presence. Multifaceted Team Leadership: Expertly led a multidisciplinary team of professionals spanning sales, graphic design, IT, logistics, and customer service. The overarching objective was to drive revenue growth while simultaneously enhancing each customer's lifetime value, all while maintaining a lean and efficient operational overhead.
•
•
Strategic Procurement and Inventory Management: Exercised judicious oversight by personally approving all purchase orders and procurement decisions. Coordinated seamless shipping and receiving processes and fostered direct communication with manufacturers and vendors. Furthermore, engineered and executed precise sales forecasting models to ensure optimal inventory levels on a quarterly basis, balancing adequacy with efficiency Holistic Market Stewardship: Conducted rigorous weekly portfolio reviews, meticulously monitoring profitability across all 150 SKUs. Proactively forecasted and assessed market trends, identified strategic expansion opportunities, and conducted comprehensive competitor analyses. Remarkably, maintained the #1 brand ranking across core product segments throughout the tenure, consistently outperforming formidable global giants such as Nike, Adidas, and Under Armour.
EDUCATION Master of Business Administration
Gardner Webb University | 2019-2021
CERTIFICATIONS NASP, Certified Professional Sales Person (2023) • HARVARD BUSINESS SCHOOL ONLINE, Impact-Weighted Accounts (2023) • HARVARD BUSINESS SCHOOL ONLINE, Communicating Customer Value (2023) • HARVARD BUSINESS SCHOOL ONLINE, Identifying Competitive Risk (2023) • HARVARD BUSINESS SCHOOL ONLINE, Designing Organizational Structure (2023) • SALES GRAVY, Sales Executive Training (2022)
PROFESSIONAL REFERENCES Kyle Loucks, CEO, RollPros (Recommendation Letter) 802-546-1444 kyle@rollpros.com Lisa Keyser, Eastern US & Canada Regional Sales Manager, RollPros (Recommendation Letter) (360) 798-3145 lisak@rollpros.com Brian Childs, Western US & Canada Regional Sales Manager, RollPros (360) 798-2675 brianc@rollpros.com Sage Vasquez, Marketing Consultant, RollPros (Recommendation Letter) (703) 303-8907 sagemorgante@gmail.com Lise Bernard, Director of Sales, Green Vault Solutions (Recommendation Letter) (858) 682-3302 Lise.bernard@greenvaultsystems.com Ben Arreguy, Director of Sales, Sorting Robotics (916) 824-5489 Ben.a@sortingrobotics.com
LETTER OF RECOMMENDATION: Kyle Loucks, CEO of RollPros Dear Hiring Manager, I am writing this letter to highly recommend Tyler Vaughan for a new position at your company. As Tyler's former colleague, I have had the pleasure of working with him for several years and witnessed his remarkable achievements in the field of sales and marketing. During his tenure as Sales and Marketing Director at RollPros, Tyler played a critical role in growing the business from scratch to a thriving enterprise. He demonstrated an exceptional ability to identify new sales opportunities, develop marketing strategies to capitalize on them, and execute those plans flawlessly. As a result, Tyler was instrumental in developing and growing revenue within the 2 years of his leadership. One of Tyler's key strengths is his leadership style, which motivates and inspires his teams to achieve their goals. He was adept at hiring the right talent, training them in the company's products and services, and creating a collaborative and positive work culture. Under his leadership, the sales and marketing team's consistently exceeded their targets and achieved outstanding results. Tyler's attention to detail, excellent communication skills, and ability to build and maintain strong relationships with clients also played a critical role in his success. He was always willing to go the extra mile to ensure that clients' needs were met, and their satisfaction was paramount. His dedication to customer service and satisfaction was evident in the high level of repeat business and referrals that he generated. In summary, Tyler is a highly skilled sales and marketing leader with a proven track record of success. He has the strategic vision, operational expertise, and people skills required to take your team's to the next level. Tyler would be an asset to your organization and I highly recommend him for the position to which he's applying. Sincerely, Kyle Loucks CEO, RollPros
LETTER OF RECOMMENDATION: Sage Vasquez, Marketing Consultant at RollPros Sage Vasquez 703-303-8907 · sagemorgante@gmail.com
To Whom It May Concern, It is my pleasure to recommend Tyler Vaughan–my name is Sage Vasquez, and have worked as a marketer and designer with Tyler over the past two years at RollPros. Of all the marketing and sales directors I’ve worked with, Tyler is among the best. During our time together, Tyler proved to be not only personable, his charm and obvious expertise in sales and marketing made him easy to work with and respect. His industry knowledge and ability to be agile in a new market shows–especially considering the current success of RollPros. I am confident without reservation that Tyler would be an excellent fit for your organization. Feel free to contact me at 703-303-8907 or sagemorgante@gmail.com if you have any questions or would like me to further elaborate on Tyler’s talents and achievements. Sincerely, Sage Vasquez Marketing and Design Contractor RollPros
LETTER OF RECOMMENDATION: Lisa Keyser, Sales Manager at RollPros
April 17, 2023
To Whom It May Concern: It is with great pleasure to write this letter of recommendation for Tyler Vaughn. I have known Tyler for two years and more recently as the Sales and Marketing Director at RollPros. It was apparent from my first days of working with Tyler that he was both an exceptional leader for our sales team and an accomplished salesperson in his own right. As a leader, Tyler exemplified all of the qualities you would expect from a sales leader; inspiring and attending to the team while demonstrating dedication and commitment to the company goals and culture. As a leader, he brought RollPros from a virtually unknown start-up, to the multi-million dollar company that it is today. On a personal note, I would be remiss if I did not speak to not only Tyler’s business acumen, leadership skills and accomplishments, but as well, share that he is a man of great integrity and one of the kindest people I have ever met. Tyler will be an asset to any organization that is lucky enough to have him. Sincerely,
Lisa Keyser (201) 914-5964 lisa@moonreef.com
LETTER OF RECOMMENDATION: Lise Bernard, Director of Sales at Green Vault Solutions
April 27, 2023
To Whom It May Concern: I have known Tyler for over two years. While he and I have not worked together at the same company; we have spent many hours collaborating on projects, best practices, and all the things that two people in the same industry, in the same position, with much mutual respect, share as they pave the way for new sales teams with new technology. As much as I can speak for Tyler's ability to inspire and lead, (from my vantage point at least), I also happen to know his sales team very well, and simply put, they adore him. As you will see from his resume, his experience in driving revenue and leading internal teams is expansive, his success at RollPros is not, as they say, a 'one off'. Aside from his leadership and business acumen, Tyler is a stand up fellow: hardworking, honest, and well respected throughout our community. Best, Lise Bernard lise.bernard2555@gmail.com