Systems Description

1 Systems Description The Event Bar is an event management firm that was founded in 2017. It offers an array of event planning management services such as wedding planning, corporate parties, product launches and music concerts. Despite being relatively new in the event management industry, The Event Bar has been able to stand out from its competitors and is quickly developing a loyal customer base. The company has risen fast within a short time as a result of developing an effective supply chain that enables it to offer services that satisfy its customers’ needs at the right time and place. One of the primary objectives of the supply chain in the events business is to eliminate the barriers to effective service delivery and minimize risks (Choi, 2016). The effectiveness of the Event Bar’s supply chain is also facilitated by its ability to coordinate the activities of the different participants from suppliers to employees.

Managing an event typically begins with receiving the details of an upcoming event from the client. One the Event Bar receives the inquiry from a client, the next step is to determine the needs of the client as well as the type of experience that the audience at the function would expect. This will help to develop an appropriate event concept. For instance, planning a music festival requires different input from planning a wedding or a product launch. The third step is to determine all the logistics that will be required to carry out the event successfully.

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2 Coordinating the logistics is a very crucial aspect in the events management because the failure of a supplier to deliver as expected has the potential to negatively affect the entire event.

The fourth step in the supply chain is liaising with all the parties to ensure that they are wellaware of their roles in the event. The fifth step is the actual process of offering the service while the sixth step involves monitoring the event to ensure that is proceeds as planned.

The key input in The Event Bar’s supply chain is labor and time. Therefore, the key asset in this business is the people. It requires a considerable amount of effort to source for vendors, and to coordinate their efforts to ensure that they provide the right goods and services at the right time and in the right way (Taylor, 2014). These vendors include photographers, caterers, performers, music equipment providers, décor providers, cleaners, and security among others.

For the event to be successful, managing vendor logistics is of utmost importance.

The internal tasks involved in the supply chain management of The Event Bar include examining the requirements of the client’s event, designing an event that meets these needs, sourcing for vendors and other logistics partners, and communicating with the different parties involved in the supply chain (Tozan, & Ertürk, 2015). The communication must be clear, consistent and timely. Each of these steps is extremely vital to the success of an event.

The output, in the case of The Event Bar, is the event. When the event proceeds as planned and meets the client’s expectations, this is considered a success of the supply chain cycle. The supply chain of a service firm is dependent on its ability to control risk, manage relationships and partnerships, and harness the efforts of the people involved at each stage of the cycle.

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References Choi, T.M. (2016). Service Supply Chain Systems. CRC Press.

Pielichaty, H., Els, G., Reed, I., & Mawer, V. (2016). Project Management. Taylor & Francis.

Taylor, E. (2014). Differences in supply chain designs for a manufacturing industry vs. a service industry. The Houston Chronicle: Managing Employees. Retrieved from http://smallbusiness.chron.com/differences-supply-chain-designs-manufacturingindustry-vs-service-industry-14610.html Tozan, H., & Ertürk, A. (2015). Applications of Contemporary Management Approaches in Supply Chains. BoD – Books on Demand.

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